Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our Client is a MNC in the Manufacturing industry. Due to their current expansion plan, they are looking for an Senior Export Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Manage and process incoming shipments and associated documents according to customer requirements.
• Perform scanning tasks using the customer's warehouse management system.
• Ensure all documentation is completed and updated promptly to the Head Office.
• Coordinate with relevant parties for outgoing or return shipments as needed to support customer order fulfillment.
• Assist with month-end stock takes and replenishment of materials.
• Perform various administrative duties, including filing and document processing.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment
• Experience in SAP SAGE

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information systems, or related field.
• 5 years+ experience of supervising a busy, well-structured and mature IT Service Desk.
• Experience in Incident, Request, Major Incident and Problem Management gained in an ITIL-based organization. Relevant ITIL qualifications.
• Domain Industry in law firm or similar professional services environment
• Experience of working with / optimizing an ITSM tool (Top Desk or similar).
• Good technical knowledge of Windows 10 Professional, Microsoft 365, Microsoft Active Directory, Exchange and SCCM.
• Technical knowledge of supporting video conferencing systems, supporting telephone systems – Avaya or similar.
• Configuration, analysis and diagnostics of PC, Printer and Laptop faults. Familiarity with HP PC hardware, Lenovo Laptops, HP Laser printers and Canon multifunction devices.
• Experience with a Document Management System – iManage or similar, Legal industry applications – iManage, BigHand, 3E, Workshare, InterAction, Template Management systems.

Responsibilities

• Day to day accountability for the APAC IT Service Desk function and ensuring good service of IT services.
• Maintain staff schedules to ensure IT Support continuity is aligned with the Firm's follow- the-sun support model.
• Monitor, audit, report and analyse the health of the IT Service Desk function using ticket- related performance KPIs. Provide regular and ad hoc status updates to line management.
• Act as the first point of escalation for performance issues within the team and customer related issues. Informing line management of any escalating issues in order that they may be resolved within reasonable time scales.
• Deliver end-to-end support in accordance with IT service management procedures.
• Act as the communications lead following an agreed major incident procedure, and to be responsible for service-related communications.
• Identify improvement opportunities and work with line management to implement programs that enhance IT Service Desk operations, customer satisfaction with IT and overall usage of the firm's technology products and services.
• Monitor queues, calls and interactions of the IT Service Desk staff including the ticketing system, documentation and escalations to ensure that all interactions and escalations meet established criteria and are documented appropriately.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Job Description:

• Perform scheduled maintenance and repairs for Process Equipment Engineering Project following safety protocols and customer SOPs.
• Coordinate with external vendors for services like calibration and repairs.
• Provide 1st level support for utilities (water systems, compressed air, vacuum).
• Maintain accurate documentation of all services and respond to ad-hoc requests promptly.
• Identify deviations from standards and propose solutions.
• Resolve complex equipment issues to ensure operational readiness.
• Contribute to continuous improvement in Quality Control and Assurance.
• Manage inventory of parts and consumables efficiently.
• Document changes in SOPs, blueprints, and specifications.
• Available for flexible hours to minimize operational disruption during maintenance.

Job Requirements:

• Min Diploma in Electrical Engineering/Electronics
• No need experience , Training Provided

Working Hours: Mon - Fri Office Hours

Location: Buona Vista ( Science Park)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibility

• Lead a HR shared service team to deliver operational support to all organisation institutions, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).
• Oversee the data management, HR payment (non-payroll), and claims administration functions within HR Shared Services.
• Act as the Data Steward for HR systems (Employee Central, Onboarding & Claims) to ensure data accuracy and integrity.
• Serve as the Product Owner for Pfile Digitalization, managing vendors, payments, and Pfile server-related matters.
• Manage the employee lifecycle administration post-onboarding, focusing on contract management services such as probation confirmation, employee transfers, contract term conversions, retirement, and re-employment.
• Drive projects leveraging technology to enhance departmental efficiency.
• Manage, coach, and develop team members to enhance their operational competencies and handle complex issues, aiming to elevate overall service quality.
• Ensure compliance of work processes with HR policies and governmental regulations.
• Design, review, and implement improvements in work processes and system enhancements.
• Actively engage and collaborate with multiple stakeholders
  

Job Requirement

• Possess Bachelor Degree in any relevant field.
• Minimum of 8 years of HR experience, with at least 5 years in HR Operations and comprehensive knowledge of employee lifecycle administration.
• Demonstrated strong planning, organizing, and decision-making skills to handle complex issues independently.
• Exceptional communication, interpersonal, and stakeholder management skills.
• Proven track record in people management, with the ability to motivate and develop teams effectively.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above.PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data We regret that only short-listed applicants will be notified.

Damien Sim Zheng Hao

Registration No: R23115938

EA License No: 12C6253

MNC with business investment interest across manufacturing, F&B, Hospitality, Retail, Financial Services, Electronics, IT & Constructions internationally. Due to business expansion, seeking dynamic and self-motivated individual to join the Retail team as Customer Experience Executive!

Budget for this role: S$3200

Responsibilities

• Provide administrative support to Operations Management and Sales teams to ensure smooth day-to-day retail operations
• Keep track on store sales and KPI targets, as well as performance targets to accurately record, verify and compilation of sales related commission / incentives / push monies etc.
• Inventory management – support regular stock take as planned by Management to meet Licensing requirements.
• Provide administrative support in new stores opening and closing, new products launches and events.
• Ensure implementation of standards for BOH, ensuring, organization, general health and safety best practices are adhered to for all stores.
• Verify workforce for QSM incentives eligibility
• Update and manage Brand Ambassadors’ deployment
• Ensure adequate supplies to support Operations such as sourcing and ordering of stationery, packing materials, equipment maintenance and upkeep
• Identify improvement opportunities and communicate suggestions to store management to drive operational efficiency.
• Compilations of reports, presentation for internal meetings.
• Collaborate productively and respectfully with team members.
• Any other ad-hoc assignments assigned by Management

Requirements

• Diploma / Degree in relevant discipline
• 2-3 years related administrative experience from Retail / Travel Retail industry
• Good with Microsoft Office Suites and proficiency in computing skills such as Excel (Formula, Pivot Table, Power Pivot, Power Query, Data Management, PowerPoint for presentation

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/Organization Type: Transportation and Storage
• Position Title: Customer Service Coordinator
• Working Location: Boon Lay
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $3200 + AWS
• Duration: Permanent

Key Responsibilities

• Collaborate closely with customers to ensure all container specifications are accurate and adequately loaded onto the ship.
• Utilize PSA Portnet system to oversee and track vessel berthing schedules.
• Generate customer orders and enter them into the company's internal system.
• Handle and manage customer orders through the CTMS platform.
• Keep meticulous records of customer inventory and logistical activities within the CTMS database.
• Compile and maintain reports concerning inventory levels and status.
• Undertake additional tasks as assigned.

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role
• Proficient in Microsoft Office
• Candidates with experience in PSA Portnet and CTMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66219 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Customer Service Assistant
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Mon – Fri, 8:30 am – 5:30 pm)
• Salary Package: Basic + OT
• Duration: Permanent Role

Key Responsibilities

• Receive Request for quote (RFQ) from customer.
• Prepare quotes for products based on customers' requirements.
• Prepare and generate invoices accurately and in a timely manner.
• Attend to customers' enquiries and complaints.
• Liaise with the production planner on delivery schedules.
• Work closely with sales, finance, and purchasing departments to ensure seamless communication and coordination in the invoicing, quoting and production planning process.
• Ad hoc task as assigned by superior.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient with Microsoft Office.
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66050 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Schedule maintenance activities for chillers systems
• Keep track of maintenance works with follow up actions for chillers.
• Ensure maintenance are carried out according to checklist & schedule
• Testing & commissioning of new chiller such as coordinate project execution at site, witness FAT and conduct SAT to ensure the chiller operating conditions according to target performance.
• Interpret schematic drawings, technical documents, analyze operating data from chillers and identify and repair any issues that arise.
• Manage chiller overhaul/ repair works and supervise subcontractor work; effectively control the service quality and progress.
• Preparation of service report for each service assignment.
• Provide resolution to technical problems on chiller & recommend preventive measures.
• Risk assessments and ensure safety procedures during servicing
• Ensure all works carried out safely accordance with safety procedures.
• Any other tasks when required

Requirements:

• ITE/Diploma in Mechanical Engineering.
• Minimum 3 years of relevant chiller experiences.
• Able to troubleshoot HVAC faults especially modular screw chillers, centrifugal chillers and absorption chillers.
• Good communication skills and writing service reports.
• Short term working at overseas maybe required.

Interested applicant, click on "Apply Now"

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

My client is a maritime catering organization looking for Purchasing Coordinator / Catering Coordinator.

Work from home 2 time a week

5 days, 9am to 6pm (comfortable to come back on weekends once or twice a month)

Responsibilities:

• Managing provision Budgets for vessel
• Preparation & Processing of vessels’ orders / Reports
• Supplier research & Selection (If Required)
• Monitoring Vessels’ Schedule
• Vessels’ Inventory Management
• Completion of all orders before the date of supply and to make sure all orders are confirmed & ready for delivery/arrangement
• Any other ad-hoc duties assigned

Requirements:

• Previous experience in customer service / Maritime
• Proficient in Microsoft Office

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

• Be part of a dynamic start-up team to plan, design, develop and construct new patient-centric healthcare facilities. The scope of this project spans facilities across the campus, which includes a short-stay hospital, elective surgical facilities, specialist outpatient clinics, Emergency Department and staff offices.
• Lead and/ or facilitate discussions with clinical stakeholders to redesign the model of emergency care, ensuring that patients’ needs are effectively triaged and managed from the front door.
• Work in consultation with the clinicians to plan and develop the clinical and supporting services in the Emergency Department, and to translate these service plans into the physical design and infrastructure requirements of the facility.
• Planning and executing the clinical service strategy for emergency care in line with future models of care while focusing on new paradigms in a post-COVID-19 environment.
• Co-leading the secretariat team to support assigned Committees led by Senior Management and its supporting Workgroups.
• Working with the core team and key stakeholders to develop a detailed business case proposal.
• Fronting engagements with government and other external agencies on issues pertaining to the conceptual model, business case and service plans

Requirements:

• Min Degree in healthcare or biomedical sciences
• Relevant working experience in healthcare or operations preferred
• Excellent planning, analytical and critical thinking skills
• Excellent written skills, especially in paper and minute writing as well as oral communications and presentation skills
• Proficient with data analysis and presentation software to prepare presentations comprising clear and concise messaging with visually appealing infographics
• Strong project management skills and ability to prioritise multiple projects and work effectively under tight deadlines
• Ability to work under pressure and thrive under challenging conditions
• Self-motivated and strong problem-solver
• Strong team player and demonstrated ability to engage multiple stakeholders at all levels
• Dedicated and willing to go the extra mile to see things through

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinical Service Planning Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Job Description:

• Assist the Line Manager to maintain customer service excellence activities/programs.
• Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries).
• Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.
• Instill customer loyalty and retention through the company's retention programs and outbound service calls
• Participate in company and Customer Management department’s projects assigned by Line Manager

Job Requirements:

• Diploma with minimum 1 year Customer Service experience

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Company Overview: Join us, a leader in security services, and be part of a team dedicated to providing top-notch customer service. We are looking for a Senior Customer Relations Officer to manage customer relations and ensure high levels of customer satisfaction.

Working Hours: Monday to Friday, 8.30 am to 5.30 pm

Working Plaxe: Toh Guan

Job Description:

• Respond to all incoming calls regarding customer issues, especially termination requests, and turn them into contract renewals.
• Answer all incoming calls promptly, effectively, and professionally.
• Document all calls and actions taken into the system, ensuring all updates and amendments are accurate.
• Ensure all contract renewal submissions are accurate, and supporting documents are uploaded into the system promptly.
• Follow through and take ownership of all customer queries where possible.
• Work towards KPI set by the Leader.
• Work unsupervised while maintaining professionalism.
• Identify areas for improvement and work closely with internal and external stakeholders to implement new processes.
• Utilize good incident knowledge in the market to overturn termination requests related to security needs in homes and businesses.
• Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements:

• Minimum 5 years of relevant experience within a call center working environment, preferably in banks or telcos.
• Minimum Diploma with experience in the customer service industry.
• Proficient in Microsoft Office and able to demonstrate diligence and meticulous traits.
• Possess customer-centric qualities.
• Good interpersonal and phone communication skills.
• Bilingual in English (both written and oral communication) and ability to converse in Mandarin preferred due to high volume of Mandarin-speaking account holders.
• Able to commence work on short notice.
• Strong understanding of how the subscriber life cycle works.
• Passion for learning new skills, products, and technical knowledge.
• Shows tenacity in finishing tasks, especially in the face of resistance.
• Strong team player with excellent teamwork capabilities.

Salary & Benefits:

• Salary Range: Basic $3.2-3.5K
• Annual Leave: 12 days
• AWS(13th Month Bonus): 1 month
• Variable Bonus: Depends on company and employee’s performance

How to Apply: Interested candidates are invited to submit their resume with a recent photograph, stating their current and expected salary to [email protected]

================================================
JUNYA OISHI:
Reg No. (MOM): R2094543

Fellows Creative Staff Singapore Pte. Ltd.
20 Anson Rd, #11-01, Singapore 079912
Registration No. (ACRA) : 201329050C
License No. (MOM) :　13C6828

Responsibilites:

• Organize customer service operations with a focus on customer satisfaction and maintaining positive relationships with customers and staff.
• Maintain customer service standards and procedures.
• Provide support services to the department store, including handling Goods and Service Tax Refunds, Smart-Card applications, Public Announcements, Lost and Found cases/reports, etc.
• Ensure prompt and efficient resolution of customer issues.
• Respond to customer inquiries and take necessary actions; handle feedback and complaints effectively.
• Compile customer feedback and suggestions to enhance service standards and development.

Requirements:

• Minimum GCE O Level
• At least 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Service Crew (Salad Bowl)

• Working Days: Monday - Friday
• Working Hours: 7am - 6pm / 930am - 830pm (Rotate shift , 1 hr break time)
• Salary: $2000 - $2400
• Location: Near to Raffles Place MRT

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilites:

• Organize customer service operations with a focus on customer satisfaction and maintaining positive relationships with customers and staff.
• Maintain customer service standards and procedures.
• Provide support services to the department store, including handling Goods and Service Tax Refunds, Smart-Card applications, Public Announcements, Lost and Found cases/reports, etc.
• Ensure prompt and efficient resolution of customer issues.
• Respond to customer inquiries and take necessary actions; handle feedback and complaints effectively.
• Compile customer feedback and suggestions to enhance service standards and development.

Requirements:

• Minimum GCE O Level
• At least 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Working location: Near One North MRT

Salary: S$2300 - S$2500

Working days: Monday - Friday (On-site)

Working hours: 9.30am - 6pm

Monthly sales incentives based on the confirmed order achieve (up to $600/mth)

Challenges:

• Responsible and managing customer enquiries. Channels handling include phone, WhatsApp/ email/ website/ Facebook and Instagram
• Follow through and close all the order enquiries with customers
• Working closely with Finance Dept and Operations team to ensure billings and order are delivered correctly

What it takes:

• Minimum GCE “O”
• Minimum 1-year customer service / Sales Admin experience preferred in a F&B or Retail industry
• Call centre experience is a plus
• A person who is responsible to follow through the allocated job and willing to go the extra mile to ensure the task is done
• A person able to stay cool, handle stress and solution focus within the operation boundaries

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected] or via WhatsApp at +65 90171487.

Sarah

Reg No: R2198293

EA Licence No: 21C0501

*We regret to inform that only shortlisted candidates will be notified. Thank you.

Summary:

This role will be responsible for expanding sales in service repairs, spare parts, and reconstruction, striving to meet or exceed sales targets. This entails preparing and overseeing quotations, tender submissions, and negotiations, while maintaining accurate sales forecasts and reports. Building and nurturing strong relationships with existing customers is crucial, alongside strategizing and implementing market growth initiatives. Key responsibilities include conducting sales activities such as presentations, site surveys, and negotiations, as well as managing all contractual and project aspects of secured projects.

• Position: Sales Engineer
• Company Industry: Lift & Escalator Service Industry
• Employment Type: Full-time
• Working Hours: 5 Days, Monday to Friday, 8:00 a.m. - 5:45 p.m.
• Working Location: East, Singapore
• Salary Package: Basic up to $5,000

Key Responsibilities:

• Expand sales in service repairs, spare parts, and reconstruction to meet or exceed sales targets by preparing and overseeing quotations, tender submissions, negotiations, and all subsequent follow-up actions.
• Deliver accurate and timely monthly sales forecasts and reports while developing and maintaining strong, ongoing relationships with existing customers to nurture future business opportunities.
• Strategize and implement market growth initiatives within assigned segments and territories, conducting sales activities including presentations, site surveys, and negotiations.
• Manage all contractual and project aspects of secured projects, ensuring comprehensive oversight and successful completion.

Job Requirements:

• Minimum of 3 years of B2B sales experience in construction or engineering, such as mechanical, electronics, or electrical.
• Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Diploma in Engineering.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Service Crew

Working day: Mon to Sun, 5 day work week
Salary: $2500 - $3000
Working location: Somerset / Tanjong Pagar / Orchard / City Hall
Working hours: 44h/week

Job Responsibilities:

• Attending to customers' enquiries
• Explaining the concept to guests, and educating / having conversations with them on the menu and related topics
• Preparation and serving of food and drinks
• Setting up and clearing down of operations
• Receiving and checking of inventory and perishables
• Reporting to outlet manager

Requirement:

• 1-2 years’ experience and interest in F&B
• Able to work weekends & public holidays

Interested personnel kindly contact WhatsApp: https://wa.me/6582281721 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description: