We are looking for part-timer who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Job Description:

· Onboarding of new customers from signup to start of billing

· Account management using a professional CRM tool

· Coordinating equipment installations in Singapore and overseas

· Communication with customers by e-mail, on the phone, and face-to-face

· Contract management / Preparation of sales contracts

· Liaising with other service providers to ensure ChartWorld solutions can be delivered smoothly

· Project management of small projects

· Order processing, invoicing and issuing safety deposits

Requirements:

· Excellent spoken and written English language skills

· Strong communication and teamworking skills

· Customer service experience

· Commercial sense

· Experience working in a multinational organization is an advantage

· Analytical and organisational skills

· Ability to explain products and services to customers

· Good knowledge of MS Office

· Experience with Salesforce or similar CRM systems

· Initiative and hands on mentality

· Basic understanding of network technologies and communication technologies would be advantageous.

· Preferably some experience working in with the maritime industry

(nautical equipment, and navigation systems in particular would be a bonus)

Our Offer:

We offer a permanent employee contract with an interesting international approach and with above-average payment. You will receive thorough and individual training with us. We also offer flexible working hours, modern offices and attractive work from home opportunities. Become part of a highly motivated team in an environment that promotes wealth of ideas and rewards initiative and dedication.

Interested applicants, please send your application including salary expectations and earliest start date to:

ChartWorld Asia Pacific.

[email protected]

15 Jalan Kilang Barat

#07-05 Frontech Centre

159357 Singapore

https://www.chartworld.com

About The Inclusive Fund

Started in July 2021, The Inclusive Fund (TIF) is set up to provide interim/transitional support and bridge existing service gaps through supporting *transnational families, who do not receive sufficient formal forms of support/assistance due to eligibility issues, in hope to promote equity and social inclusion which focuses more on the needs of the children. TIF is NOT a financial assistance scheme but an advocacy effort to look for longer-term solutions to mitigate system barriers and supporting the transnational families to be self-sustaining.

Transnational lower income families with children and young persons under the families’ care, and

with at least one family member in the household who is a Singaporean Citizen/Permanent Resident

(PR) (TIF is open to looking at families with exceptional needs that fall out of this criterion), may apply

to be supported by the funds. The needs of the families are assessed in the following priority:

(i) Immediate needs: Children’s education and health related matters as priority

(ii) Mid-term needs: Employment, income generation, legal support, and other arising related concerns.

(iii) Long term needs: Advocacy and supporting families to be self-sustaining.

Manager, The Inclusive Fund (TIF) – Part-time position (~ 3 days/ week)

We are looking for passionate individuals committed to the cause of enabling socially disadvantage low-income families and communities realise their aspirations of getting out of the poverty cycle, with focus on bridging gaps of transnational lower income families with children and young persons under the families’ care through our existing The Inclusive Fund (TIF) programme.

This is a levelling inclusion and bridging gaps initiative, and we are seeking professionals with experience in delivering a holistic work in supporting transnational families through coordinating and implementation of the fund disbursement process and track progress, implement high impact programme through the TIF and work in collaboration internally with other programme teams as well as co-ordinating efforts with internal and externals stakeholders such as other FSCs/ SSAs or organisations working with transnational families.

The Manager will be responsible for community outreach/engagement efforts supporting transnational families, coordinate referrals from referring agencies on TIF applications for the fund committee for approvals and follow up, forge close and trusting relationships with community stakeholders, inform and improve TIF practices, donor management and reporting, and development of the TIF initiative to address needs.

Responsibilities:

• Responsible for supporting implementation strategy of The Inclusive Fund (TIF) related activities
• Develop and plan Community outreach/ engagement efforts supporting transnational families
• Coordinate and facilitate referrals from referring agencies on TIF applications for committee approvals and presentations
• Assist the TIF committee to coordinate and implement regular meetings, committee approval meetings where necessary
• Network and develop relationships for donor and partnership networks to support and enable transnational families
• Develop and forge close and trusting relationships with both internal and external community stakeholders for the purposes of The Inclusive Fund and monitor fund disbursements donor management or reporting
• Inform, improve and development of The Inclusive Fund practices/ initiative to address and bridge evolving needs of transnational families
• Keeping TIF administration and records up to date, funds disbursement tracking and monitoring, reports are well documented and maintained

Requirements:

• People oriented, strong presentation and communication skills.
• Results-driven and adept at stakeholder management
• Adaptable – fluid enough to move with the presenting context
• Strong analytical and problem-solving skills with keen focus on execution excellence.
• Good cross-organisational collaborative skills
• Able to operate effectively in a dynamic and fluid work environment.
• Diploma or Degree with relevant discipline
• Have at least 3 years of working/programme experience/social service-related experience
• Able to identify area of improvement and address pro-actively
• Able to multi-task and work independently
• Good interpersonal skills, ability to communicate with people from various levels

We regret that only shortlisted candidates will be notified.

Thank you for applying.

• Facilitate student enrolments
• Be well-versed in the knowledge and understanding of the academy's service and product feature releases
• Communicate customer's feedback to internal/external stakeholders to champion new processes to better serve our customers
• Maintain a positive, empathetic, and professional attitude towards customers at all times
• Transiting potential clients into existing clientele portfolio
• Manage complaints professionally over several platforms e.g., phone calls, email, face-to-face, etc.
• To facilitate in the inventory management & invoicing matters
• To assist with the facilitation of the events management with regards to the communication with the gymnasts, parents, vendors, external companies, etc.
• Maintain the cleanliness of the counter, coach resting area, studios, etc.
• Assist the Clients Relation Manager with the liaising of building management team on any maintenance and repair related matters
• To take one's initiative on the proposal of improving the existing workflow and/or CRM system
• Other ad-hoc duties as assigned

About The Role:

KeyStart is a home ownership programme supporting families with children living in rental communities who aspire to own homes. We hope to transform the lives of families with children through stable, adequate, and conducive housing; by providing financial support, housing case work support, and transitional support to families as we journey with them towards home ownership.

We are growing our team, and we are looking for passionate individuals who identify with our mission and cause and are willing to commit to this journey with our community members. The Senior Home Ownership Specialist, under the supervision of the Head of Department (Home Ownership), is a key member of the Home Ownership team. He/She will assist in the management of the Home Ownership team, as well as in mentoring and supervising the Junior Home Ownership Specialists. In addition, as a Senior Home Ownership Specialist, he/she will need to support families in various meaningful ways along their home ownership journey.

• Direct work: build strong and supportive relationships with families who are on the KeyStart programme through consistent engagements; provide housing guidance to support families in overcoming their barriers and difficulties faced to achieve home ownership; and advocate together with families to key stakeholders so that they can access the resources they need to overcome systemic barriers that families face in their home ownership journey.
• Indirect work: you will have the opportunity to be involved in programme and service design, programme administration, stakeholder management, research, and impact evaluation. You will be required to provide support to the KeyStart team to plan and execute the KeyStart programme.

Job Responsibilities:

1. Programme Development and Implementation: Assist in the development and enhancement of the Keystart program to address the needs of target beneficiaries and support the implementation of the program. Assist in the development and review of department structures, processes, and related policies in conjunction with the leadership.
2. Home Ownership Assessment and Guidance: Conduct comprehensive assessments of families’ home ownership needs and challenges, considering factors such as affordability, suitability, and eligibility. Provide home ownership-related guidance and education to empower families with the knowledge and skills to achieve home ownership.
3. Home Ownership Casework: Provide individualized casework services to families, including developing action plans, setting goals, and monitoring progress towards achieving home ownership. This includes supporting families through the renovation of their new homes under our Basic Habitation Programme.
4. Partnerships & Stakeholder Management: Cultivate and maintain relationships with government agencies, community partners, and other strategic partners to foster collaboration, resource sharing, and advocacy. Connect families with relevant resources, government assistance programs, and community support service, and work closely with partners, to address the needs of families to enable poverty transformation.
5. Advocacy: Advocating with families to key stakeholders including government agencies, or to be supported under our internal KeyStart grants. This includes being knowledgeable about our public housing system and policies, and the determination to find ways to overcome systemic barriers that families face in their home ownership journey.
6. Data Management: Maintain accurate and confidential family records, documenting progress, interventions, and outcomes.
7. Research, Evaluation, and Development: Prepare reports on programme activities, outcomes, and recommendations for program improvement. Pursue practice research to strengthen the department’s evidence-based practices.
8. Supervision and Training: The Senior Home Ownership Specialist is required to conduct relevant in-house training for internal staff and external practitioners or volunteers and provide practice supervision (both individual and group based) to Junior Home Ownership Specialists. He/She will plan and implement professional learning and group supervision for the team and assist in building the team towards fulfilling professional growth and development. He/She will ensure work processes are in alignment with the department’s SOPs and policies.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

Job Scope:

· Interact with clients in-store and assist them with order placements and enquiries.

· Communicate with clients via phone and email to assist with their orders and enquiries.

· Facilitate collection of cake orders by delivery drivers and walk-in customers · Prepare simple coffee beverages

· Manage cashier & stock inventory

· Curate promos and deals to attract new customers and increase engagement

· Maintain store cleanliness

The ideal candidate should possess the following traits:

· Strong communication skills with a passion for customer service

· Good at multi-tasking

· Well-organised with good time management

· Personable and professional, works well in a team

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

· Knowledge of handling POS systems and various payment processing methods

Salary: $12-15/hour

Duration: Part-time

Minimum commitment of 10 shifts per month required

Shifts available: Tuesdays-Sunday 9.30am-6pm or 11am-7.30pm

Location: 275 Outram Road, S169064

Job Duties & Responsibilities:

● Completes all assigned side work related to set up and breakdown of the dining room, grills, and service hutches.

● Provides enthusiastic hellos and goodbyes to all incoming and departing customers.

● Provides exceptional service & hospitality to every customer. Leads the floor by example, owns customer experiences in the entire assigned section of the dining room.

● Coordinates with the Guest Relations Manager to ensure that section pacing matches needs of the customer book. Pushes pacing or grilling as needed to generate excitement and hit table turns.

● Completes an end-of-shift report that details a service summary, notable customer highlights or issues, wares shortages, and more.

● Participates in training of all incoming Service Associates.

Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.

● Must be reachable by email and able to communicate via phone as well.

● Communicates information effectively and efficiently.