The Job:

• Responsible for overall customer service function in Asia.
• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs
• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication
• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment and customer satisfaction needed for business success.
• Regular engagement with Global Customer Service to maintain Global-Regional alignment.
• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.
• Tracks key performance metrics, customer service performance data, and generates improvement opportunities.
• To drive process improvements using data analytics and influence improvements across the organization.
• Preparing and presenting monthly, quarterly, and annual reports of operations.
• Create a common framework and set of protocols for how we manage customers to support Sales.
• Responsible for Customer Service Team's actions to resolve any customer claims or complaints, including processing customer returns or credit notes and follow up with logistics / quality for resolution.

Job Requirements:

• Minimum Bachelor’s degree in supply chain and or related field
• At least 8-10 years of relevant managerial working experience in a Manufacturing environment
• Knowledge of customer service, trade incoterms and customs procedures
• Knowledge of ERP system
• Willing to travel within Asia Pacific

Interested candidates please send in your resume to:

[email protected] or call JANE @ 6735 1955.

CEI: R1104482

Brief description of the Restaurant

New opening Sophisticated Semi fine dining.

You get to work at Sushi restaurant and Teppanyaki restaurant.

Job Descriptions

• Provides customer service
• Order taking, serve food & drinks
• Other duties such as housekeeping.

Job Requirements

• No experience needed; on-the-job training will be provided

Benefits

• Staff meal provided
• Retention Bonus* $500
• Annual Year End Performance Bonus
• Annual Increment / Promotion
• Monthly Sales Incentive*
• Monthly Staff Voucher
• Birthday Voucher
• Staff Referral Incentive up to $700
• *Other benefits: Annual leave, Medical, Dental, Insurances & etc.

Working hours

• 5 days a week, 44 hours a week

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Banquet
• La Dame de Pic
• Raffles Courtyard
• Tiffin Room
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

The Opportunity

• Opportunity to work in Entertainment Industry
• Duration: 3 months or more
• Salary Range: $10.50/hr, Weekend: $11.50/hr, PH: $21/hr
• Location: Central areas
• Flexible Working Hours!!

Job Scope

• Perform counter sales duty for betting products
• Perform end of day reconciliation of cash/tickets
• Provide good and consistent service to customers
• Any other ad hoc/ admin

Requirements

• Able to commit Min 3 months - extendable
• Have a positive attitude, pleasant personality, and a team player!
• Previous cashier experience is ideal!!

Next Step

• Interested candidates please fill Google form: https://forms.gle/3hrDrv8cAvYGxdGL7

Eugene See

Direct Line: 8889 1296

EA License No: 91C2918

Personnel Registration Number: R21102460

The Opportunity

• Healthcare Industry (Growing industry)
• Establish hospitals
• 5 days office hour
• On call support duty base on rostering
• Training will be provided!

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Duration: 3 months
Salary: $15/hr
Working hours: 5 days per week at least 1 weekend (Monday – Sunday)
-9.30am - 6:30pm
-12pm – 9pm
-1:15pm – 9:15pm

Responsibility:
- Handle systems relating to shopper management and rewards programs.
- Provide assistance and general information to shoppers at the Concierge Desk. (Customer Facing)
- Handle the administrative and clerical work relating to the events and promotions at the mall.
- Handle mall redemption programs such as vouchers, premiums, and parking
- Assist in customer loyalty programs.
- Assist in collating tenants’ gift voucher reimbursement.

Job Requirements
•Min A level/Diploma
•Good communication and co-ordination skills
•Able to work independently and in a team

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Customer Relations Officer
Location: Orchard
Duration: 6 Months
Salary: $2.7k
Working Hours: 9:00am - 6pm (Any 5 days from Mondays - Sundays)

Job Description:
•To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Requirements:
- Min A Lvl/Diploma
- Min prior work experience
- Experience working in clinic is advantageous

If interested, please telegram me at @alexgohhl
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]

Our clients, various diverse Pharmaceutical, Life Sciences, Healthcare companies and Hospitals are currently looking for pleasant and kind Healthcare professionals who have a passion for serving in the healthcare industry.

Candidates with no prior experience are welcome to try! Full training will be provided!

Our Client, various healthcare MNCs and Public healthcare organizations are currently on a lookout for a patient service assistant at various locations.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Responsibilities

· Assist in scheduling of future appointments

· Registration of patients

· Assisting the doctors and nurses in basic medical care if needed

· Data entry of patient’s particulars into the hospital system

· Handling phone calls and enquires and providing information

· Other ad hoc duties as assigned

Requirements

· Min GCE N/O or ‘A’ Levels / Diploma and above

· Keen interest in the healthcare/ medical industry

· No experience needed, full training will be provided

· Basic knowledge of Microsoft Office

· Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

Preparation of food (e.g. bread, fried dough items, dim sum, desserts, fruits, snacks) and drinks (e.g. coffee, tea, soy milk)

Ensure the food quality standard meets expectations consistently

Prepare sufficiently before peak periods such as right stock levels for food and beverages

Deliver high standards of Customer Service during order taking, cashiering, food presenting etc

Serve customers with a smile

Good personal hygiene and grooming

Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices

Deliver high standards of Customer Service during order taking, cashiering, food presenting etc

Serve customers with a smile

Good personal hygiene and grooming

Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices

Whats app/call-81880535

Location-Bukit Panjang Plaza

WHO WE ARE:

• Subway® franchisee operating an upcoming new restaurant @ Great World shopping mall.
• We believe in providing a fun and rewarding working environment while offering the opportunity to contribute as the ‘pioneer’ team.

YOUR ROLE:

• As a Sandwich Artist™ you are the face of Subway® promoting the brand’s awareness as you will be serving and adding value to every customer’s needs in an efficient and friendly manner.
• We are looking for talented individual to join us as the ‘pioneer’.

YOUR RESPONSIBILITIES:

• Greets and serves guests. Exceptional guest service is a major component of this role.
• Customising customer’s product to their specifications according to prescribed recipe.
• Maintains food safety and sanitation standards.
• Handles or processes light paperwork.
• Performs other tasks as maybe assigned from time to time.

WHO YOU ARE:

• Cheerful, friendly, detailed and customer-orientated.
• Physically fit to work in a Fast Food Restaurant.
• Possesses Bachelor's degree.
• Experienced in F&B would be an added advantage.

WHAT WE OFFER:

• Attractive Salary Packages.
• Clean Environment (non-oily and greasy environment typically found in a restaurant).
• Career growth opportunities.
• Training and professional development opportunities.

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

Job Description

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchens food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Food Hygiene cert is an added advantage and training will be provided for those who has no relevant certificate

Whats app call: 81880535

Working location: Joo Koon

Working hours (8am to 9pm)

Job Title: Service Staff

Location: Somerset, Singapore

Job Type: Part-Time(Negotaible)

Job Summary:

We are seeking enthusiastic and customer-focused individuals to join our team as Service Staff at Japanese restaurant.

The ideal candidates will be responsible for providing exceptional service to our customers, ensuring a positive and memorable experience. As a Service Staff member, you will play a crucial role in maintaining a welcoming atmosphere, serving guests, and contributing to the overall success of our establishment.

Responsibilities:

• Greet and welcome customers in a friendly and professional manner.
• Take customer orders accurately and provide recommendations when necessary.
• Prepare and serve food and beverages in accordance with established standards.
• Ensure cleanliness and hygiene in all service areas, including dining and kitchen spaces.
• Handle cash and card transactions accurately and efficiently.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with kitchen staff to ensure timely and accurate order delivery.
• Uphold high standards of customer service and resolve any issues to ensure customer satisfaction.
• Maintain a positive and teamwork-oriented attitude while working with colleagues.
• Adhere to all health and safety regulations and company policies.

Requirements:

• Previous experience in a customer service role is preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle high-pressure situations.
• Strong multitasking and organizational abilities.
• Flexibility to work evenings, weekends, and holidays as needed.
• A positive and proactive attitude towards teamwork and customer service.

If you are interested in, please send your application.

We will contact you only if you are shortlisted.

R&B SG CAPITAL PTE. LTD.

UEN: 202341119N

• Generate quotes for service and project jobs.
• Input billing details, organize documents for submission.
• Manage project codes and update job details.
• Communicate with customers for feedback and orders.
• Source spare parts, track POs, and manage documentation.

Requirements:

• Minimum 2 years of Sales Coordinator/Project Coordinator working experience.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Welcome and assist walk-in customers.
• Manage customer inquiries, feedback, and escalate issues.
• Maintain daily records of feedback status.
• Distribute welcome packs.
• Handle payment matters.

Requirements:

• Prior experience in customer service roles.
• Possess good communication skills.
• Willing to travel to work on weekends where required.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Working Hours:

Mon-Fri: 11AM-8:30PM (1 Hour Lunch Break 3-4PM)

Sat: 11AM - 3:30PM

Contact: 85151929 (Whatsapp)

-Sign up Bonus of $350

-Looking for diligent, hardworking, and service staffs that wish to serve with the heart.

-Beautiful Dystopian Cafe in Somerset. 8 tables (35 pax)

-Sweep, mop, and clean premises before opening and closing.

-Follow all service and trainning SOP’s given.

-Onboarding of customers, explain concept, table assign, take orders, and serving of food.

-End of sale (cashiering) after customer finishes meal.

-Expect to clear each eating table after customer finishes (3 in 1 Cleaning cart provided)

We are seeking a experience onsite technician to join our team. As a onsite Technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality. You will have chance to work on a variety of Prism products. The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.

Responsibilities:

• Provide onsite technical support and assistance to customer in resolving hardware and software issue.
• Diagnose and troubleshoot technical issues, including mechanical, electrical, and software related problems.
• Repair or replace faulty components at customer side
• Maintain detailed of service records, repairs and equipment inventory.

• Follow safety protocols and guidelines to ensure a safe working environment.
• Provide excellent customer service by addressing client inquiries and resolving issues promptly.
• Collaborate with team members and contractors to complete projects and assignments.
• Any other ad-hoc duties as assigned by superior/or manager

• Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
• Min 2 years’ experience as a Refrigerator/ Ceiling Fans/ Television/ Monitor onsite Technician or similar role.
• Familiarity with electrical/android systems and troubleshooting techniques.
• Ability to read and interpret technical manuals and diagrams.
• Excellent problem-solving and analytical skills.
• Detail-oriented with a strong commitment to quality and safety.
• Excellent communication and customer service skills.
• Ability to work independently and under pressure.
• Valid Class 3/3A driver's license or equivalent SG driving license.

• Annual Increment
• Performance Bonus