Service Supervisor (Western Cuisine)

• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar Plaza
• $3000 - $3200

Responsibilities:

• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Descriptions

• Introduces guests to the menu items and specials
• Takes table orders and send to kitchen for fulfilling.
• Anticipate guests needs to accommodate them and provide an exceptional guest experience.
• Ensure that restaurant spaces are always clean and tidy, well decorated and serene atmosphere is maintained.
• Ensure optimal distribution of tables
• Need to be dedicated team player, flexible and willing to help others at busy times as and when required.
• Cashiering and settlement for POS.
• Other duties as required.

Job Requirements

• No experience is ok

Benefits

• Medical

Working hours

• 50hrs per week including OT

about the company

Our client is a renowned leader in the electronics and audio technology industry. They’re now looking for an Assistant Service/Service Engineer to join their dynamic team.

about the job

Reporting to the Head of Technical Repair, you will:

• Perform repair and maintenance service work for our audio equipment, microphones, wireless systems, headphones and other audio technology equipment.
• Perform accurate technical service support by answering phones / mails and client requests
• Do checks on warranty eligibility for repairs
• Take charge of data entry on our ERP systems to properly document all repair/non-repair actions.
• Provide technical assistance to clients and colleagues
• Monitor repair cases and ensure that all repair cases are complete in Turn-around-time
• Perform data analysis, find problems or hidden dangers through maintenance data, and give corresponding solutions or idea
• Monitor all test gears calibration on a regular basis and ensure internal safety regulations.
• Collate and identify systemic product issues for continuous improvement
• Maintain stock spare parts as per company guidelines, ensuring monthly stock count and facilitating yearly audit
• Provide ASP with Technical Support to handle all repair issues
• Provide technical repair knowledge whenever required

job requirement

• Diploma/Degree in Electrical, Electronics, Logistics, Sound Light & Video
• Preferably minimum 2 years of relevant experience in the electronics/telecommunication/wireless technology background
• Experience in using ERP systems (preferably JDE) would be highly desirable

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Job Descriptions

• Serving customers.
• Clear and turning table.
• Taking orders and cashiering.

Job Requirements

• No experience is ok

Benefits

• Transport provided after midnight shift, tips split end month

Working hours

• Wed - Sat: 12pm - 3pm, 6pm - 12am
• Sun: 11am - 4pm
• mon and tues close

About us:
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Morgan Stanley provides a superior foundation for building a professional career - a place for people to learn, achieve and grow.

Team Profile:
Corporate Treasury provides corporate finance advisory services to senior management and the business units, maintaining the firm's liquidity, optimizing its capital base, and coordinate the Firm's recovery and resolution planning. The Asia region consists of a hub in Hong Kong and regional offices in Tokyo, Beijing, Seoul, Singapore, and Mumbai.

We offer:
> Work in the Finance department of one of the world's top tier Financial Institutions and gain first-hand insight of our business
> A desirable compensation and benefits package including eligibility for an annual bonus
> Professional development opportunities including access to Morgan Stanley's world-class internal trainings
> Enriching challenges that provide opportunity for constant learning and advancement
> A supportive and vibrant diverse environment, we are inclusive of individual backgrounds and leverage them to foster our work environment and culture

You will:
> Manage the Morgan Stanley Bank Asia Limited's (MSBAL) currency funding requirements through the use of various funding instruments and investment of surplus liquidity by working with MSBAL Head Office in Hong Kong
> Maintain applicable liquidity reserve requirements by investing in approved liquid assets and compliant with all policies and procedures
> Prepare and present Management Information reports for the Asset and Liability Committee (ALCO) reporting and risk management monitoring purposes
> Participate in Treasury system implementation, enhancements and testing
> Analyze capital implications resulting from business plans and activities, advising business units on optimal capital mix and return metric
> Optimize regulatory capital and capital adequacy in the region and partner with stakeholders in both New York and Asia Pacific in leading capital transactions execution
> Evaluate the impact of changes to regulatory requirements to the Firm's legal entities, including the assessment of incremental resource requirements and necessary changes in legal entity strategy
> Independently assess proposed changes to the Firm's booking models and analyze impact on liquidity, funding and capital requirements on the Firm, but also on a legal entity basis
> Help structure intercompany funding and capital instruments, as well as any other intercompany funding initiatives and processes
> Monitor and report on aspects of legal entities with regards to their Capital, Liquidity and Funding positions and in regards to regulatory requirements
> Perform general business unit coverage for Private Wealth Management and broader institutional sales and trading business unit coverage in Singapore and South East Asia

QUALIFICATIONS

You have:
> Min. 8 years of experience in Banking, Corporate Treasury e.g. capital, asset liability management, liquidity and funding
> Previous working experience from a global securities Firm or large Bank preferred
> Bachelor's degree in Finance, economics, accounting, or commerce
> Proficient in using Reuters and Bloomberg Analytics
> Advanced knowledge of Microsoft Office products
> CFA or equivalent is a plus
> A proactive nature with the determination to see tasks through from beginning to end
> Excellent communication and interpersonal skills in English for interaction with teams across both local offices and globally; Additional Asian languages a strong plus
> Well-developed analytical capabilities, including ability to summarize complex business problems and detailed analysis with clarity and brevity
> The ability to work in a fast-paced, high-energy level environment
> Diversity of thought
> Excellent project management skills, effectively meet and manage project deadlines

Job Description & Requirements

Overview: We are seeking a creative and results-oriented individual to join our marketing team as a Marketing Executive. In this role, you will be responsible for developing and implementing marketing campaigns, strategies, and initiatives to promote our products or services. If you have a passion for marketing, excellent communication skills, and a knack for creative thinking, we encourage you to apply.

Responsibilities:

• Collaborate with the marketing team to develop comprehensive marketing plans and strategies aligned with business objectives.
• Plan and execute multi-channel marketing campaigns, including digital marketing, social media, email marketing, events, and advertising.
• Coordinate with internal teams and external vendors to ensure timely execution of marketing initiatives.
  Monitor campaign performance, analyze metrics, and optimize strategies to maximize effectiveness and ROI.
• Create engaging and compelling content for various marketing channels, including website, social media, blogs, and email newsletters.
• Develop content calendars and schedules to maintain a consistent brand voice and messaging across all platforms.
• Conduct market research and competitor analysis to identify trends, insights, and opportunities for content development.
• Manage content distribution and promotion strategies to increase brand visibility and engagement.
• Manage company's social media accounts and develop strategies to increase followers, engagement, and brand awareness.
• Plan and execute digital advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Monitor and analyze social media and digital marketing metrics to track performance and identify areas for improvement.
• Stay updated on the latest digital marketing trends, tools, and best practices to enhance campaign effectiveness.
• Support brand-building initiatives and ensure brand consistency across all marketing materials and touchpoints.
• Develop and maintain brand guidelines, messaging frameworks, and visual assets.
• Collaborate with design and creative teams to create branded materials, including brochures, presentations, and promotional materials.
• Conduct market research, customer surveys, and competitive analysis to identify market trends, customer preferences, and opportunities for growth.
• Use market insights to inform marketing strategies, product development, and positioning.

Requirements:

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience in marketing, preferably in a similar role.
• Strong understanding of marketing principles, strategies, and techniques.
• Excellent written and verbal communication skills.
• Proficiency in digital marketing tools and platforms, including Google Analytics, social media management tools, and email marketing software.
• Creative thinking and problem-solving abilities.
• Strong analytical skills and ability to interpret data to drive decision-making.
• Ability to work effectively in a fast-paced, collaborative environment.
• Attention to detail and ability to manage multiple projects simultaneously.
• Preferably Class 3 driver's license

Join our team and be part of a dynamic marketing department where your creativity and strategic thinking can make a significant impact. Apply now to embark on an exciting career as a Marketing Executive!

Service Crew (Salad Bowl)

Working Days: Monday - Friday (public holidays off)
Working Hours: 7am-2pm / 9am-4pm (Rotate shift , 30mins break)
Salary: $1,700

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

2 Years Contract

Location: Depot Road

• Responsible for design, development and execution of go-to-market (GTM) marketing plans for specific industry verticals (e.g., Public Sector, Financial Services, Manufacturing, Communications, Media and Entertainment) or customer segments (e.g., enterprise, SMB, consumer, U.S. Hispanic and other multicultural markets).
• Key activities include assessment of customer insights and identification of target segments for company products, services or solutions offerings through close partnership with the sales force, relevant partners and customers.
• Identify and assist in the establishment of third-party relationships designed to provide offerings throughout products, services and solutions lifecycle to a specific segment or industry.
• Maintain industry or customer segment relationships and serve as internal customer segment or industry expert.
• Expert: Applies advanced subject matter knowledge to complex business issues and is regarded as a subject matter expert.
• Frequently contributes to the development of new ideas and methods.
• Works on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors.
• Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.
• Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
• May provide mentoring and guidance to lower level employees. Acts as an expert providing direction and guidance to process improvements and establishing policies.
• Frequently represents the organization to external customers/clients.

Requirements:

• Bachelor's Degree in Marketing or related fields; MBA preferred.
• 7 years of Marketing experience, industry, sales/channel experience.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

What you will do:

As a Field Service Engineer, you will play a crucial role in understanding and maintaing various Linux based systems and robots, performing maintenance checks, and providing top-notch customer support. You will be responsible for writing detailed documentation on troubleshooting and issue resolution, as well as refining maintenance workflows to improve service quality. Your commitment to upholding service quality and ensuring customer satisfaction will be key in this role.

• Opportunity to work with various Linux based systems and robots
• Chance to refine maintenance workflows and improve service quality
• Dynamic, collaborating and supportive working environment
• Understanding various Linux based systems and software to perform pre-defined maintenance checks on deployed systems
• Performing maintenance checks on deployed systems at customer sites per maintenance schedule
• Supporting customers for issues raised regarding deployed systems remotely and on-site
• Writing good documentation detailing troubleshooting and issue resolution as well as maintenance procedures
• Upholding service quality for customers and ensuring customer satisfaction for deployed systems and support rendered
• Refining maintenance workflows and processes to improve service quality

What you bring:

The ideal candidate for the Field Service Engineer position brings familiarity with Linux-based OS, an understanding of electrical and electronic systems, and knowledge of ISO standards. A basic understanding of networking concepts is also essential. Your ability to work independently on customer sites for maintenance checks and troubleshooting will be highly valued.

Requirements

• Familiarity with Linux based OS systems and robots, as well as the tools available to diagnose issues and configure the system
• Understanding of electrical and electronic systems as well as usage of common tools such as multimeter to diagnose and resolve faults or failures
• Familiarity with ISO standards for parts as well as the respective tools required
• Basic understanding of networking concepts, configuration as well as components
• Ability to work independently on customer sites for maintenance checks as well as troubleshooting
• Passion for quality of service rendered, collaboration, innovation

Good to have

• Prior experience performing on-site support and maintenance for software and hardware
• Experience in high-uptime systems as well as preventive maintenance of such systems
• Bash scripting knowledge
• Docker / Basic programming knowledge
• Driving license for use of company van to transport equipment

What sets this company apart:

Our company prides itself on being a leader in the engineering industry. They offer a dynamic and supportive working environment where employees are encouraged to grow their skills. Their focus is not just on individual achievements but also on teamwork, making it a perfect place for those who value innovation and open-mindedness, collaboration, mutual support.

What's next:

If you're ready to take your career to the next level, don't hesitate!

Apply today by clicking on the link. We can't wait to hear from you!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

• Location: Changi
• Salary: $2500 - $3500
• Please note that this is a Sales Position

Key Responsibilities:

• Serve as the primary point of contact for our current clientele.
• Achieve individual and team sales objectives.
• Uphold high standards of customer service to ensure client satisfaction.
• Cultivate and nurture robust client relationships.
• Address feedback promptly, offering suitable resolutions and alternatives within specified timeframes, and diligently follow up.
• Manage and nurture new sales leads generated by the sales development team.
• Prepare and submit monthly sales forecasts, and monitor sales performance.
• Undertake any additional tasks and assignments as directed by the Sales Division.

Job Requirements:

• Minimum of 2-3 years of relevant experience in account management and sales support.
• Capable of working autonomously while also being a strong team contributor.
• Intermediate proficiency in Microsoft Excel, Word, and PowerPoint.
• Possess a keen sense of enthusiasm, coupled with excellent organizational skills, attention to detail, and the ability to multitask.
• Demonstrated ability to communicate professionally with both internal and external stakeholders.

Avery Tay | EA Registration No: R23112677

Assistant Service Engineer

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $2500 - $3500

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our reputable client in Singapore is looking for a highly motivated Customer Service Officer (Call Center) to join their team in Singapore.

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

Requirement

- Minimum 1 year of call center experience

- having good communication skills (speaking and writing)

- ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

- interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

- Willing to take on Customer Administration functions as well as CSO Frontline role (handling calls & emails).

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

**********************************

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• Computer literacy eg: proficient in MS Word & Excel et

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Customer Service Officer (Airfreight)

Basic Salary: $2300-$2800
Working hours: 5.5 days work, Mon – Fri 9am-6pm & Sat: 9am – 1pm
Address: Changi Airfreight Centre

Job Description:

• Handle full set Export/Import documentation.
• Handle enquirers from customers, via telephone or email for transportation by air and sea, and provide quotation.
• Customs permit declaration.
• Liaise with customers for delivery arrangement.
• Handle the key account customers according to SOP's and escalate special cases to Department Manager in a timely manner.
• Provide report and statistic to key account customers on a daily/monthly basis.

Job Requirements:

• 1-2 year experience in Airfreight industry with customs permit declaration is preferred.
• With INCOTERMS knowledge is an advantage.
• Possess relevant background is an advantage.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Location : Orchard

Industry : Retail

Time : 9:30am -6:30pm & 12:50-9:50pm

Benefits : Basic Salary + AWS + Variable bonuses

Basically, your duties as Customer Service Executive are as follows:

a. Organize the customer service operation with customers’ satisfaction being priority; to maintain satisfactory relationship with customers and staff

b. Maintain Customer Service standards and procedures.

c. Provide customer services’ support to the department store, such as Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/ reports, etc.

d. Ensure that the customers’ problems are attended to promptly and efficiently.

e. Attend to customers’ enquiries and follow-through with the necessary actions; handle customers’ feedback/ complaints effectively and efficiently.

f. Compile customer feedback and suggestions so as to improve and develop Service Standards.

g. Any other job-related duties assigned by the Company or your superior.

h. Experienced ex-cabin crews or those from hotel industry are welcome to apply

Responsibilities

• Process accounts payable and accounts receivable transactions accurately and in a timely manner.
• Reconcile bank statements, credit card statements, and other financial records.
• Assist with month-end and year-end close procedures.
• Prepare journal entries and maintain general ledger accounts.
• Assist in the preparation of financial statements and reports.
• Assist with budgeting and forecasting activities.
• Support internal and external audits by providing necessary documentation and explanations.
• Maintain accurate and organized financial records and documents.
• Assist in implementing and maintaining accounting policies and procedures.
• Perform ad hoc financial analysis and reporting as required.

Requirements

• Diploma in the related field.
• Previous experience in accounting or finance roles preferred.
• Fluent in both Chinese and English.
• Basic understanding of accounting principles and concepts.
• Excellent attention to detail and accuracy in data entry.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to prioritize tasks and meet deadlines effectively.

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 896 Dunearn Road, Link@896, #01-13, Singapore 589472

Important: Please email your resume directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.That’s where you come in.

As a Senior Service Designer - Player Support professional, you’ll be a key player in our Service Transformation team, tackling complex challenges to deliver a seamless player experience. You’ll design solutions that enable Riot’s Player Support to consistently exceed player expectations across all touchpoints with our player-support product, UX, policies, and operations. The Service Transformation team is on a mission to uncover transformative insights and opportunities to champion unforgettable service experiences that leave players deeply satisfied. We are the incubators of service design and experience for Riot’s strategic priorities. In this global role, you will:

• Collaborate closely with the Head of Service Transformation, Player Support (PS) leadership, and cross-functional teams across regions to identify and prioritize service design and improvement opportunities.
• Lead the design and implementation of service blueprints that map the entire player support journey, ensuring a seamless and positive experience across all touchpoints.
• Manage a project portfolio focused on service design and improvement initiatives, leveraging data insights to guide the process from concept to execution.
• Advocate for and integrate player/community feedback and experience metrics into service design decisions, ensuring continuous improvement in client/service usability, satisfaction, and loyalty.
• Partner with data analysts to translate CSat / SaSI markers into actionable insights for operational improvements.
• Proactively identify potential issues and events that could impact the player experience, working with teams to develop preventative measures and refine policies and processes.
• Design and implement impactful player support policies.
• Collaborate with PS leadership and cross-functional teams to develop and execute end-to-end service design strategies across all games and markets.
• Inform, consult, and contribute to the development and execution of player retention strategies.
• Confidently present your work, proposals, and research findings to senior stakeholders, effectively communicating your ideas and recommendations.

Required Qualifications:

• 8+ years of experience in a fast-paced, project-based environment with a proven track record of service design and service experience delivery.
• 5+ years of direct experience within customer service operations, customer experience design, or UX design.
• Demonstrated experience in owning and leading CX, UX & service improvement projects through the entire lifecycle.
• Proficiency in a variety of management tools, including Google Suite (or MS Office), Miro and/or Jira, Scrum, and Kanban methodologies.
• A passion for ensuring exceptional player experiences and a strong desire to deliver results.
• Excellent written, verbal, and visual communication skills with the ability to negotiate and resolve conflicts effectively.
• A highly proactive and results-oriented individual with a strong sense of ownership and the ability to work with minimal supervision.
• A proven ability to lead and influence teams to deliver high-quality work.
• Exceptional time management, resource management, prioritization, and problem-solving skills.
• The ability to effectively analyze data to understand operational performance.
• Willingness and capacity to travel up to 20%.
• A strong technical curiosity and a commitment to continuous learning in technology, tools, and methodologies.
• A Bachelor’s degree (BA/BS) or equivalent practical experience.

Desired Qualifications:

• Experience designing and improving work systems for both individual and multiple teams.
• Previous experience working within a Customer Service Operations environment.
• A history of success in a product support or customer support management role.
• Knowledge of Zendesk or equivalent CRM systems, including configuration and limitations.

Job Responsibilities:

• Assist in the performance of clinical and laboratory procedures.
• Provide receptionist duties at front counter
• Prepare and dispense medications
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate claims
• Handle all transactions include payments and ensure proper documentation
• Perform basic assessment for patient
• Prompt for low stock medications and supplies
• Arrange/Booking appointment for patients for follow-up treatment and vaccination
• Assist doctors with chaperoning and conduct minor procedures, swab procedure
• Daily e-submission of Managed Care claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Maintain filing system, coordinate appointments and other admin duties
• Rendering assistance during nebulizer use, perform First-aid and triage patients.
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:

• Min GCE “N”/”O” level and above
• Able to work in fast paced environment
• Those without related experience are welcome to apply
• Team Player and Good communication skill
• Those with more experiences may consider for Senior Position

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD MEDICAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

New Shan Travel is looking for an individual to fill in the position of Officer/ Executive, Leisure & Travel. You will work in a close-knit team with like-minded individuals and be reporting directly to the General Manager, Leisure & Travel.

In New Shan, we believe employees are the contributors in a long-running organization therefore we value each and every employee. Also, we cultivate and encourage a fun and lively environment for staff to be energetic and productive.

If you love interacting with people and have excellent communication skills, you might be the one we are looking for!

Summary of Responsibilities

• Handle travel enquiries from phone calls, email, social media etc.
• Attend to walk-in customers.
• Issue travel documents, follow up with post-sales servicing etc.
• Tour leading opportunity.
• Participate in road-shows & travel fairs occasionally.
• Any other job as may be assigned.

Job Requirements:

• Min GCE O level.
• Bilingual.
• Friendly disposition, sales and service-oriented.
• Computer literate.
• Meticulous and proactive.
• Relevant working experience in the travel industry will be an advantage.
• Able to work 5.5 days work week (Alternate Saturday)

Interested candidates are invited to apply online with a comprehensive resume or forward your resume to [email protected]

As this is a sales role, commissions will depend on performance.

We regret that only shortlisted applicants will be notified.

New Shan Travel is looking for a suitable candidate to fill in the position of Corporate Travel Consultant.

You will work in a close-knit team with like-minded individuals and be reporting directly to the Manager, Corporate Travel.

In New Shan, we believe employees are the contributors in a long-running organization therefore we value each and every employee. Also, we cultivate and encourage a fun and lively environment for staff to be energetic and productive.

If you enjoy interacting with people and are detail-oriented, you might be the one we are looking for!

Job Responsibilities:

• Service corporate accounts’ travel needs, including but not limited to reservations, ticketing, hotel booking and visa applications.
• Take turns to be on duty for After-Office Hours (AOH) servicing.
• Service corporate accounts’ after-sales requirements including but not limited to reissue, revalidation, cancellation, and refund.
• Other ad-hoc duties as and when required.

Job Requirements:

• Prior experience in the travel industry is a definite advantage.
• Experienced in using GDS such as Sabre.
• Able to provide good service and handle pressure whilst being efficient and accurate.
• Good communication and writing skills.
• Good MS Excel and Word skills.
• A team player and able to meet dead deadlines.
• Fluent in both English and Chinese language

Interested candidates are invited to apply online with a comprehensive resume or forward your resume to [email protected]

We regret that only shortlisted applicants will be notified.

Roles & Responsibilities

• Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
• Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
• To develop, manage and maintain strong relationships with Customers.
• Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
• Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
• Act as a brand guardian for online and offline communications.

Qualifications and Selection Criteria

• Diploma/Degree in Business or related field.
• Proficient in listening, speaking, and writing in both Mandarin and English.
• Minimum 1 – 2 years experience in customer relations or related fields
• Meticulous with a creative flair
• Strong organizational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment

• Order processing for inbound or outbound shipments
• Shipment planning and coordination with internal team and customer on daily shipment matters
• Order processing
• Adhoc duties when required
  

Salary: $2400

Contract: 1 year convert to perm

Location: Pioneer

Working hours (OT Payable after 44hours):

0830 – 1800 (Monday to Thursday)

0830 – 1730 (Friday)

0830 – 1230 (Alternate Saturday)

**We regret that only shortlisted candidates will be notified**

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• Kitchen / Service Crew (Healthy Meal)
• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar / Raffles Place / Frasers Tower Singapore (Cecil Street) / Geylang (Discuss during interview)

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279