Customer Service & Admin

Working hours: 5 days/ 5.5 days (9am-6pm)

Location: Ubi/ Tai Seng

Salary: $2,200 - $2,500

Job Description

• Handle the customers inquiries promptly, providing excellent customer service

• Following up with customers on their enquiries

• Coordinate with external suppliers & installers for orders updates

• Coordinate with sales team for scheduling of orders

• Update/Maintain customer order information in the company’s system

• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable

• All other adhoc admin duties

Job Requirement

• Have experience in Customer Service & coordination/ project management skills

• Able to work independently and detail-oriented person

• Fast and efficient person

Working Location:

55 Ubi Road 1 Singapore 408699

Working hours:

Mondays to Fridays: 0800hrs to 1900hrs

Saturdays(Alternate): 0800hrs to 1300hrs

Responsibilities:

• To ensure overall customer satisfaction with Zeekr aftersales service.
• To execute the core processes for Zeekr service activities.
• To oversee and supervise the work of the team's technicians and ensure that they work in an efficient and professional manner.
• To liaise with other departments in ensuring that customers' needs are met; on-time delivery, customer treatment, quality of repair, reasonable cost, etc.
• To provide initiative to ensure smooth and efficient operations.
• Other duties as and when assigned.

Job Requirements:

• At least diploma, 'A' Levels, NTC 2/3 or equivalent.
• At least 2 years experience in the automotive service industry as a service advisor or related experience.
• Good communication and interpersonal skills.
• Possess valid Class 3 driving license is compulsory.

Job Description

The Service Engineer is responsible for designing, installing, maintaining, and using various strategies and tools to provide effective solutions to customer’s concerns.

Job Responsibilities

• Installing and configuring electrical systems
• Conducting routine maintenance and inspections
• Installing electrical systems and ensuring they are properly calibrated and functioning properly
• Troubleshooting and diagnosing problems and implementing solutions to resolve issues
• Providing technical support to customers and colleagues
• Keeping accurate records of maintenance and repair work, and creating reports to document performance
• Collaborating with other engineers and technicians to improve equipment performance and reliability
• Staying up-to-date with industry trends and advancements in technology
• Ensuring compliance with safety and quality standards
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 3 years of related work experience
• Diploma in Electrical or equivalent
• Knowledge of electrical systems
• Familiarity with computer-aided design (CAD) software and other technical tools
• Strong analytical and problem-solving skills
• Able to work independently and a team player with excellent interpersonal and communication skills
• Ability to work under pressure and meet deadline

This position will start off as 6 months contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:
You will attend to phone enquiries from our policyholders and distribution representatives, effectively maintaining the Contact Centre’s high level of accessibility.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Job Description

The Service Supervisor (Electrical) is responsible for overseeing and managing the electrical projects. This includes planning and coordinating the installation, maintenance, and repair of electrical systems and equipment.

Job Responsibilities

• Assisting the Senior Supervisor in supervising and managing a team of electricians and electrical technicians
• Planning and scheduling electrical projects and ensuring they are completed on time and within budgets
• Ensuring compliance with electrical codes, regulations and safety standards
• Conducting inspections and testing of electrical systems and equipment
• Troubleshooting and diagnosing electrical problems and providing solutions
• Ordering and maintaining inventory of electrical supplies and equipment
• Providing training and guidance to team members on electrical procedures and safety protocols
• Collaborating with other departments and contractors to ensure successful completion of projects
• Maintaining accurate records and documentation of electrical work performed
• Keeping up-to-date with new electrical technologies and industry trends

Job Requirements

• Min. 5 years working experience
• NITEC in Electrical Engineering or equivalent
• Strong technical knowledge of electrical systems, equipment and codes
• Ability to read and interpret blueprints, schematics, and technical drawings
• Strong leadership and management skills, with the ability to motivate and manage a team of electrician and other electrical workers
• Excellent communication skills, with the ability to communicate effectively with other construction professionals, project managers, and other stakeholders
• Strong understanding of electrical safety regulations and best practices, and the ability to ensure that all electrical work is completed safely

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:

• Minimum 3 years of experience in customer service or sales administration

• Strong communication skills in verbally and in written

• MS Office Skills

• Able to work independently and good teamwork

Other information:

· AWS

· Transport, meal and OT allowance

· Medical and dental benefits

· Working location: Paya Lebar

· 5.5 days’ work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)

We are looking for 2 Automotive Advisors to join our team:
(1) A Service Advisor to provide excellent customer service, diagnose vehicle issues accurately, and recommend appropriate repairs for optimal customer satisfaction.

(2) A Claims Advisor to help assess customer vehicles for repairs, and write compelling descriptions for claim submission to insurers.

Why Join Us?

• Room for self-development and career progression as a growing workshop with an existing small team of Advisors
• Opportunity for internal promotion for employees with good performance
• Commissions, AWS and bonus payout (bonuses subject to company and individual performance)
• Marriage and birthday leave entitlements on top of annual and medical leave
• An engaging and nurturing working environment with on-the-job training by the Deputy General Manager and experienced seniors

Role 1: Service Advisor

Job Objectives:

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary jobs

Core Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files
• Assist customers in checking-in and out of their vehicles from the workshop
• Attend to phone calls, emails and drive-ins to address any customer concern
• Determine if technical solution can be resolved over the phone; escalate immediately to Foreman/Service Manager to provide immediate attention
• Able to perform troubleshooting of basic faults and problems of vehicles
• Conduct transactions with system; walk customer through correction(s) and provide summary
• Communicate estimated completion time, regular updates and follow through on each customer vehicle
• Follow-up and ensure overall customer satisfaction with the work performed
• Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting
• Recommend suitable packages and/or add-ons for customers
• Any other ad hoc duties assigned

Role 2: Claims Advisor

Job Objectives:

• Gather relevant claims documents, supporting evidence and other related information
• Ensure claims and repairs approved by insurance companies or customers in the shortest time
• Estimate repair scope of work, cost and time needed as accurately as possible
• Coordinate all parts required for survey/re-survey with Body/Paint Shop
• Communicate effectively with Body/Paint Shop on the required repairs and services

Core Responsibilities:

• Receive, understand and record accident details, and ensure customers’ service needs are attended (including clear photos taken for submission)
• Advise customers on repair scope, time needed and cost where applicable
• Obtain all necessary documents and authorisation before and after commencement of repair work/claims
• When necessary, coordinate with leasing companies to arrange for replacement cars on behalf of customers
• Guide customers on accident and claims report updating
• Follow up with insurers on liability verdict. Escalate case if verdict is unjust to customers, if necessary
• Create Repair Order and communicate with Body/Paint Shop Supervisor on work scope and delivery date
• Coordinate with Parts Manager to reserve/order required parts
• Monitor and update customers on claims, repair and delivery statuses
• Maintain cordial relationship with all stakeholders
• Any other ad hoc duties assigned

Job Requirements:

• Minimum NITEC in a related course of study with at least 2 years of relevant experience in the automotive field
• Diploma Holders in a related course of study will be at an advantage
• Computer literate and proficient in Microsoft Office, particularly MS Excel
• Ability to communicate effectively
• Strong attention to detail, organisational and time management skills
• Ability to identify and effectively solve problems
• Ability to learn new tasks and skills quickly
• Flexible, friendly, helpful nature & team player

Job Description:

• Answering customer inquiries via phone, email, and online chat
• Providing excellent customer service and resolving issues promptly
• Basic administrative duties like filing, scanning and correspondence
• Maintaining good customer relationships

Job Requirements:

• Fluent in English and Malay
• Excellent communication and problem-solving skills
• Relevant experience preferred
• Ability to work in a fast-paced environment
• Pleasant personality

Job Responsibilities:

• Handle vehicle sales (NEW AND USED BIKES)
• Handle short-term and long-term rental activities including handing / taking over bikes for QC checks, photo taking of vehicle conditions, etc…
• Attend the handing over process of bikes to customers.
• Follow up on production / new vehicle preparation activities
• Any other ad-hoc duties assigned by the Manager.

Requirements:

• Preferably have Class 2B license
• Basic experience / knowledge in motorcycle accessories
• Customer-oriented / outgoing personality
• Team player

Looking for candidates available to work on weekdays and Saturdays

Job Types: Full-time, Permanent

Salary: $1,800.00 - $3,500.00 per month

Benefits:

• Cell phone reimbursement
• Company car
• Employee discount
• Flexible schedule
• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Experience:

• Sales: 1 year (Preferred)

FIVE FIGURE INCOME POTENTIAL - Guaranteed base salary, and commission based on gross sales revenue. Current car sales executives are earning $6K /month, but if you are hungrier, we believe $10K is not a problem.

For someone new to this industry, training will be provided

Candidate must be an individual that is highly motivated, hardworking, charismatic, team player, self-reliable who is currently looking to launch a career with great earning potential. A proven sales individual who understands how to target a prospect, build solid pipeline of opportunities, and exceed the sales targets

Responsibilities:

• Answer customers’ enquiries via telephone and/ or email and serve walk-in customers.
• Develop and follow-up on sales lead from various sources including social media platform.
• Responsible for achieving individual sales targets set by the company.
• Display ethical conduct and practice in all business dealings.
• Maintain showroom cleanliness and manage day-to-day operations.
• Provide loan package breakdown to customers and handle sales related paperwork.

Requirements:

• Well-spoken and service-oriented
• Possess Class 3/3A Driving License
• Good communication interpersonal skills
• Preferably experience in sales and service background, ex Insurance agent, steward or stewardess and property...

Job Types: Full-time, Permanent

Salary: $4,000.00 - $15,000.00 per month

Benefits:

• Cell phone reimbursement
• Company car
• Employee discount
• Flexible schedule
• Professional development

Your job responsibilities include but not limited to:

• Creating marketing and social media campaigns and strategies, including budget planning, content ideation, creation and implementation schedules monthly (social calendar)
• Managing Company’s social media platforms.
• Working with management to create relevant content for the necessary platforms.
• Creating creative content and designing social media campaigns and posts
• Providing weekly reports on projects being worked on.
• Aiding in growing and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook and Instagram
• Ensures brand consistency in marketing and social media messages
• Replying and engaging in conversations on social media platforms (Reputation Management)
• Other ad-hoc duties required by management in relevant job scope.
• Bonus incentive if sales team hits target.

Requirements:

• Diploma in any relevant field of work (Fresh graduates welcome)
• Basic skills in Photoshop, Illustrator and relevant softwares needed.
• Create and innovation individual who is passionate about marketing and social media
• Proficient in social media sites
• Committed individual who is also able to work independently.

Job Type: Full-time

Salary: $2,000.00 - $3,000.00 per month

Responsibilities & Requirements:

• Liaise with customers on their enquiries over the phone.
• Co-ordinate with service technicians on service calls.
• PC literate.
• No experience required.
• Candidates with customer service background will be an added advantage.
• Full course on job training will be provided.

Ambulance Medical Service (AMS) is a Private Ambulance Operator established in

2001 with a strong track record of practical experience in the provision of pre-hospital

patient care services AMS operates over 60 full-time ambulances providing

emergency and non-emergency transportation for patients within Singapore and

West Malaysia. We are a principal provider of ground and air-to-ground/tarmac

ambulance transportation in Singapore and West Malaysia.

We are seeking highly-skilled, experienced paramedics and invite applicants to join

our team of first responders. In this position, you will provide pre-hospital emergency

care and life support to patients during ambulance transport to a hospital or

emergency room.

• Operate ambulance equipment, respond to official phone transmissions, and maintain verbal contact with Hospital Communication Centers regarding patient condition, crew identities, and location.
• Lead and coordinate the 2-men or 3-men team responding to an emergency. Provide safe and quality advanced and basic emergency medical care and transportation under the guidelines of protocols and standards of care.
• Make reasoned decisions regarding initiating, modifying, or ceasing treatment or procedures and ensure accurate documentation of decisions.
• Must be able to communicate both verbally and in written documentation.
• Demonstrate a high level of professionalism, responsibility, and accountability
• Ability to communicate verbally in English and one other local language, good interpersonal skills and excellent customer service skills, ability to develop and adapt to change and problem-solving
• Ability to work under pressure with minimum supervision and maintain the confidentiality of the information and able to develop effective professional working relationships with colleagues, Nursing home & hospital staff, and patients
• Physically fit and able to lift 80kg, comfortable working in a high-demand fast-paced environment
• Willing to work beyond working hours with commensurate benefits
• Must possess min. Class 3 driving license
• Defensive Driving certificate, Standard First Aid Certificate, and BCLS a plus
• Must be able to read GPS and familiarise with the Singapore roads

Job Descriptions:

- Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities

- Manage job file creation, costing, and other data entries

- Communicate and coordinate with stakeholders

- Handle and resolving disputes with client/agent

- Ensure proper and timely billing/closing of all job files

Qualifications and Requirements:

- 1-2 years in the related field is required

- Possess excellent communication and interpersonal skills

- Able to work independently, meticulous, self-motivator, and a team player

- Able to cope in a fast-paced environment

- Proficient with Microsoft Office Suite or related software

looking for an General Manager, who will be in charge of overseeing work duty of all the Operations team members, with the overall objective of achieving top-rated performance.

Leading a team in day-to-day transportation operations duties, ranging from scheduling and route planning to driver and sub-contractor management.

Well-versed in all requisite functions of bus operations, including day-to-day scheduling and trip listings, as well as coordinating of all routes plied under Westpoint's netwok, management of all vehicular safety matters, customer service management (including reports and response management), and management of all company and third-party subcontractor drivers

Able to plan for workload distribution, headcount, and career progression for team members & Optimising company processes

Improving company's service and safety standards

Furthering customers relationship with the company.

• Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy
• Supervise members of the administrative staff, equally dividing responsibilities to improve performance
• Manage agendas, travel plans and appointments for upper management
• Manage emails, letters, packages, phone calls and other forms of correspondence
• Support bookkeeping and budgeting procedures for the company
• Create and update databases and records for financial information, personnel and other data

Job Descriptions:

- Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities

- Manage job file creation, costing, and other data entries

- Communicate and coordinate with stakeholders

- Handle and resolving disputes with client/agent

- Ensure proper and timely billing/closing of all job files

Qualifications and Requirements:

- No experience in the related field is required

- Possess excellent communication and interpersonal skills

- Able to work independently, meticulous, self-motivator, and a team player

- Able to cope in fast fast-paced environment

- Proficient with Microsoft Office Suite or related software

• Taking order
• Serving food & beverage to guest
• Ensure cleanliness of restaurant
• Any other ad-hoc duties as assigned

Requirements:

• Location: Suntec
• Working hours: 5 days work week, split shift
• Comfortable to work on weekends & PH
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

We’re looking for a Global Workforce Management Lead to help our teams deliver an experience that helps customers onboard with less time, scales globally with our growth and helps us decrease our costs towards zero.

Here’s how you’ll be contributing to the WFM team:

• Help our teams deliver a Customer Onboarding experience that helps our customers, scales globally with our growth and helps us drop our costs towards zero
• Partner with our Area leads of Customer Support, analyst team, and other operational teams to build a globally scalable model that aligns the product approach with considerations of location and language strategy, talent planning, hiring capacity, outsourcing opportunities, specialisation and cost modelling
• Move metrics including, SLA, case processed time, average handling time, volume, occupancy, QC, and % automated
• Lead, grow, and develop your team of Workforce Planners and Analysts to ultimately create a full-stack WFM function
• Be a part of our Customer Support leadership team, creating a strong operational culture, developing world class WFM team and leading hiring

This role will give you an opportunity to:

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Build and lead our global WFM team - you have the opportunity to strengthen, grow and coach the team across our locations
• Be a global WFM leader - as a part of our Customer Support leadership team you’ll be helping us evolve how we run CS operations, how we develop our people and how we scale globally

A bit about you:

• You’re ideally a Singaporean Citizen or Singapore Permanent Resident
• Your verbal and written English skills are excellent
• You’re experienced. You have at least 5-years of experience as a people lead and at least 3-years of experience working in a Workforce Management team.
• You have a strong understanding of the WFM life cycle including forecasting, capacity planning, scheduling and real time management.
• You’re passionate about leading people, building teams, and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do!
• You’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones.
• You’re strategic. You think strategically and translate strategy into operational plans and business results.
• You’re tactical and data driven. You analyse and identify trends and blockers and take appropriate action. You have exceptional analytical skills and you’re comfortable working with large amounts of data. You’re good at presenting findings and have experience in establishing and tracking metrics.
• You’ve worked with BI tools before like Looker etc. and your Excel/Spreadsheets skills are advanced! SQL and Python skills are a plus.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation
• You place customers first. You make no compromise on this.
• You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand operations. You have experience of working with operational teams (ideally Customer Support or any other Operations team in a financial/ tech company), and how to work with people and processes as well as products

What do we offer:

• Company Restricted Stock Units
• Numerous great benefits in our Singapore office
• We offer relocation support for this role

If you're interested in the position, please apply by submitting your CV and Cover Letter.

In your cover letter, please concisely:
1. Elaborate more on your relevant WFM experience, especially with a focus on Real Time Management.

2. Describe your team management and development experience, and leadership style

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

The Construction Customer Service Assistant plays a vital role in providing administrative support to the customer service and project management teams in the construction industry. This role involves assisting in client communications, documentation, and maintaining organized records to facilitate efficient project operations and ensure client satisfaction.

Key Responsibilities:

1. Client Communication: Assist in handling customer inquiries, requests, and concerns via phone, email, or in person, providing friendly and helpful responses.

2 .Documentation:Maintain and organize project-related documents, including contracts, change orders, permits, and project plans.

3. Scheduling:Coordinate appointments, meetings, and site visits between clients and construction teams, ensuring efficient use of resources and timely project updates.

4. Record Keeping: Create and maintain accurate records of client interactions, project progress, and communications using appropriate software or tools.

5. Project Support: Assist project managers and field teams in preparing project documentation, such as reports, progress updates, and safety compliance records.

6. Billing Assistance:Collaborate with the finance department to address client billing inquiries, review invoices, and help resolve any billing discrepancies.

7. Materials and Supplies:Track and coordinate the procurement and delivery of construction materials and supplies as needed.

8. Safety Compliance: Assist in monitoring safety compliance on construction sites and help address safety concerns raised by clients or teams.

9. Client Feedback: Collect and document client feedback, suggestions, and concerns, and communicate these to project managers and construction teams for continuous improvement.

10. Administrative Support: Provide general administrative support to the customer service and project management teams, including filing, data entry, and maintaining office supplies.

Bank Customer Engagement Officer (Telesales) x 2

(1 Year Renewable/Convertible Contracts)

Salary: Up to $2,500 basic salary (based on experience) + High Commission

Working Location: North, Accessible from Novena MRT

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job Description

• To handle customer’s queries such as Penalty Fees, Annual Fees or Banking needs and the ability to cross sell Unsecured Retail Banking Products through Inbound Calls and Outbound Calls.
• To follow up on income documents and any other relevant documents required for application submission.

Job Requirements

• Minimum N Level
• Highly Sales Driven to achieve targets
• Sales experience Required
• Former / Current Insurance / Property Agents highly preferred

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year