Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Prepare quotations to customer.
• Pick up of customer's items & delivery of goods to customers.
• Liaising with production team to ensure production schedule is align with delivery date.
• Perform on-site servicing & installation of goods to customer's equipment.
• Prepare sales reports after visiting customers.
• Analyze sales output/ forecast.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods.
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings. An added advantage if you are able to use Solidworks software to draw.

Customer Service Specialist – Join Our Growing Team!

Fit Island is seeking a Customer Service Specialist to join our growing team! This is a fantastic entry-level opportunity for recent graduates who are passionate about customer service and possess excellent communication skills. Responsibilities include handling customer inquiries via phone, email, and chat, resolving issues, and providing exceptional service. Fluency in English and Mandarin Chinese is a must.

Key Responsibilities:

• Respond to customer inquiries promptly.
• Troubleshoot and resolve customer issues efficiently and effectively.
• Provide excellent customer service and build strong customer relationships.
• Maintain accurate records of customer interactions.
• Contribute to a positive and productive team environment.

Requirements:

• Excellent communication and interpersonal skills (English and Mandarin).
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• New graduates are encouraged to apply.

· Welcome and greet all visitors including tenants and their guests.

· Oversee the concierge counter and handles all tenants/residents/guests' inquiries.

· Handle complaints and suggestions with professionalism.

· Assist in administrative support to managementS office whenever necessary.

· Ensure visitors are signed in and out or visitor management books.

· Assist and handle all types of deliveries such as parcels, food, documents, etc.

· Notify hosts that their guests have arrived.

· Direct visitors to their meeting venue.

· Refuse entry to persons who have not been pre-registered or where the host is not contactable.

· Answer and respond to incoming calls and emails.

· Keep the reception area clean and tidy.

· Handle other general ad-hoc duties as assigned.

Job Description

• To assist the Sales department to generate quotation
• Perform sales admin duties
• Handle any sale enquiries
• Any other task required by the company

Job Requirements

• Diploma in Electrical Technology or Building Services Technology (Mechanical /Electrical)
• Basic Computer Knowledge
• Training will be provided
• Applicant with experience in construction industry -Fire protection will be advantage

As Customer Service Officer, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer accounts.

What will you deliver?

• Processing of orders received from customers
• Creation of Sales Orders in AX
• Delivery Improvement, pull in & push out Request processes
• Advanced billings and tracking of payments for all accounts (Cash / PBD) under his/her care
• ETA dates follow up
• Arrangement of shipments / deliveries
• Warranty claims
• Project coordination
• Ensure all task assigned are completed within the necessary timelines required.

Key Qualifications

• Preferably with at 2 to 3 years of experience
• Service-oriented mindset and good customer service skills
• Fast paced environment, able to multi-task and handle high volume workload
• Candidate with Engineering background and relevant working experience is preferred
• Versatile and able to cope with work stress
• Meticulous and organized
• Proficient in MS Office

Overview: We are seeking a motivated and dynamic contract employee to join our team and assist in our customer service and operational processes. As a Customer Service and Operations Assistant, you will play a crucial role in ensuring exceptional customer experiences while gaining hands-on experience in various aspects of our operations. This role offers an opportunity to develop essential skills in communication, process improvement, teamwork, and problem-solving.

Key Responsibilities:

• Customer Service:
  • Handle customer queries and complaints promptly and professionally.
  • Manage incoming customer phone calls (average 5-10 calls per day) and provide effective solutions to customer issues.
• 
  
• Operations Support:
  • Coordinate end-to-end service and order management, including service fulfillment, job scheduling, and order processing.
  • Collaborate with contractors to ensure efficient and timely service scheduling and delivery.
  • Assist project engineers in scheduling installations and ensuring timely project completion.

Requirements:

• At least 1-2 years of working experience in Customer Service Operations.
• Fresh graduates are welcome to apply, training will be provided.
• Familiar with CRM.
• Strong written, verbal, communication and quantitative skills
• Exceptional interpersonal and customer service skills.
• Must be able to read, write and speak English fluently.
• Additional Asian language skills are a plus.
• Ability to multitask and work well with other departments within the organization.
• Enthusiastic about process improvement and willing to learn.

RESPONSIBILITIES

• Assist customers with after-sales service issues (spare parts & repairs)
• Handle customer complaints & issues promptly and accurately
• Provide ideas to improve customer experience
• Ensure proper documentations to avoid delays
• Liaise closely with pertinent departments to resolve the issue
• Other ad-hoc duties as assigned

REQUIREMENTS

• Excellent customer service skills
• Good team player, mature, independent, multi-tasker, initiative, meticulous, proactive and positive working attitude
• "N" Level, “O” Level, “A” Level
• Proficient in MS Office applications (Word & Excel)
• Bilingual, preferred
• Ability to start work within short notice
• Entry level candidates are welcome to apply

Business Development (Semiconductor equipment repair service)

1. Develop RF plasma equipment Repair Business

2. Support Semiconductor Wafer Fab customers

3. Minimum 3 years business development experience for semiconductor spare part or equipment

4. Possess good network with key persons at existing wafer fab customers

Teleport is technical service provider for RF Plasma equipment on vacuum chamber in Semiconductor manufacturing process.

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

Responsibilities:
• Conduct inspection, trouble shoot and complete maintenance of ship’s main engine remote control system and navigation equipment
• Familiar with ship owners and shipyards working procedures and environment
• Willing to work in local and overseas shipyard as well as anchorage environment at irregular hours which include overnight, weekends and public holiday depending on vessel schedule

Requirements:
• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• ‘Hands on’ experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883