Job Scope:
- Responsible for the day-to-day activities of customer service executives within established policies and procedures.
- To process/enter customer orders, manage quotations and warranties, follow-up on order statuses, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
- To ensure accurate and timely billing/invoicing to customers.
- To manage customer claims, and ensure overall customer satisfaction through effective communication, and timely responses to customers.
- To co-ordinate with, or support other departments to resolve customer service issues.
- To work within the Repair Team to ensure repair SPT and company objectives are met.
- Be responsible, and to prepare, present and/or participate in performance related topics.
- To participate in the after-work hours AOG duty schedule.

Others:
- To be familiar with the company’s requirements to follow contractual obligations relating to order fulfillment (eg: Airbus Supplier Support Conditions, etc).
- To meet the Key Performance Indices set forth by the supervisor.
- To participate in ad-hoc cross functional improvement projects.
- To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
- Reports to the Repair Team Leader and Head Of Operations.

Requirements:
- Must be familiar and able to use Microsoft Outlook and Excel.
- Must be able to communicate clearly and write fluently in English.
- Candidates with previous experience in aerospace customer order desk will be highly preferred.
- Candidates with experience using SAP and Microsoft Access will be good too.
- Fresh graduates with positive attitude, and considers themselves a team player are welcome to apply too.

Job Description:

· Must be able to perform troubleshooting on various electrical circuitry

· Engine and hydraulic knowledge with 2 years working experience in automobile industry (Electrical & Mechatronics) will be an advantage

· Assist Service Manager to manage the service department

· Able to lead a team of technicians and engineers to provide excellent service support

· A team player with positive working attitude and problem solving initiatives

Requirements:

· Minimum Diploma in electrical and electronic or mechatronics engineering

· Customer-focused and service-oriented

· Possess strong leadership, communication and interpersonal skills

· Proficient in written and spoken English

· Possess a valid qualified driving license Familiar with Microsoft Office and email

If you are the person we are looking for, please send a detailed resume with a recent photograph, indicating current and expected salary to us. We regret that only short-listed candidates will be notified.

Pre-requisites:

· Min. Education Level: Diploma

· Field of Study : Electrical Engineering / Mechatronics Engineering

· Skills : Good Technical Knowledge / Communication Skill / People management skills

· Language: English

We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.

Key Responsibilities:

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

about the company

My client design and manufacture of equipment, precision components. As a result of ongoing and continued success in both Singapore & internationally, they are recruiting for talented candidates to join them for their expansion.

about the job

• Set up AOI & vision inspection machine
• Machine alignment & testing
• Machine troubleshooting & T&C
• Equipment maintenance & installation
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents
• Product improvement

skills & experience required

• Degree/Diploma / Higher NITEC in Electrical / Mecahnical Engineering / Manufacturing or relevant courses
• Min 3 years of experience in setting up & troubleshoot AOI/Machine Vision/Optical Inspection equipment
• Technical support on AOI / vision inspection related issue
• Working experience in semiconductor industry will be a plus
• Experience in any programming language (C++ or C# or Python) is a plus

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

· Responsible for ticketing, customer service and event coordination.

· Assist walk-in customer.

· Work closely with Sales Department on upcoming events for School Visit, Birthday Party and etc.

· Take care and supervise the children visiting KidZania.

· Deliver exceptional customer service to all customers.

· Ensure that the SOP and other safety guidelines are adhered.

· Participate in the trainings necessary for your role in the park, which in this case is Customer Service SOP Training, Emergency Response and First Aid Training, KidZania Essence Training.

· Prepare and carry out daily opening and closing task of the park.

· Conduct daily cleaning of the establishment and the park.

· Interact with children in different activities and guide them to be a Doctor, Fireman, Pilot, Model, Actor and much more plus offering them an excellent service.

· Any other tasks allocated to you by the management which may not be specified in this Job Description but are within your competencies

Requirements

· Must be flexible with work schedule including weekends, and holidays.

· Friendly Guest disposition.

· Outgoing and fun personality.

· Good Communication skills and confidence to talk to children and parents

· Able to deal playfully with young children

· Willing to work in Sentosa Island.

Client Account Service Executive

Working days: 5.5 days (9 am to 6pm , 9am to 1pm)
Location: Pandan Loop (Clementi)
Salary: S2,800 - $3,600

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings

Requirement:-

• Minimum Diploma / Degree / Professional Certificate with some related experiences preferably in FMCG/Retail industry

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)

Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

Job Info:

• Salary: From $ 2,600 basic onwards
• Working Days: 4 pm - 2 am/ 12 pm- 3 pm then 6 pm- 10 pm
  5 days 44 hours, split shift/ off days will be on weekdays
• Working Location: Orchard/ Dempsey

Requirements:

• Service Crew - No experience required
• Bartender - At least 1-year experience
• Sommelier - At least 2 years experience and prefer to have WSET
• Cook - Min. 1 year experience in kitchen
• Chef De Partie - Min. 2 years experience in kitchen

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Job Title: Customer Service Officer (ID5018)
Location: Clementi
Working Hours: Mon to Fri 8.30am – 5.30pm
Salary: $2300 to $2500

Job Description:
Responsibilities:
• Support daily customer service functions such as attending to email enquiries & calls.
• Deal with customers and transporters to arrange for local shipment delivery.
• Handle air and sea shipment booking with freight forwarders.
• Handle customers’ complaints and conduct investigations (if any)
• Update and submit daily/monthly reports to customers.
• Handle import and export permit declaration
• Prepare simple draft logistics billings.
• Handle ad-hoc task upon customer request (if any)
• Other ad-hoc operation duties as assigned.

Requirement:
• Minimum O’level or related Certificate in Logistics Management
• Minimum 2 years of working experience in 3rd party logistics will be an advantage.
• Proficiency in Microsoft Office

-5/6 Days work 12hrs shift (able to work weekend &PH)

-To be deployed as Floater (Islandwide Location based on daily deployment)

-Good Customer Service

Job Duties:

-Greet and welcome visitors

-Attend to inquiries & answer queries or feedbacks

-Provide directional assistance

-Keeping the front desk tidy & presentable

-Access control

-Data Entry

-Any other duties assigned by the Management

Requirements:

-Minimum Diploma level

-Minimum 2 years Customer Service experience

-Excellent organisational skills, demonstrates high attetion to details

-Good communication & interpersonal skills

-A good team player and possess cheerful personality

-Able to work in a fast pace and challenging environment

-Able to work on shifts including weekends & Public Holidays

• Responsible for all assigned jobs and ensuring the quality of such repairs are in accordance with the standard time and requirements.
• Exercise due care in handling vehicles under your repair, to use seat covers, floor-mat paper, steering wheel covers and fender covers at all times.
• Upgrade yourself with product knowledge, technical skills and fulfillment on Company’s learning path.
• Maintain accurate daily record of job card to enable proper time analysis.
• Responsible for maintenance and cleanliness of all workshop equipment, special tools (Piwis tester ii) and company hand-tools provided by company.
• To observe work bay and the workshop areas including the engine room, ensuring cleanliness and tidiness at all times.
• To ensure proper uniform and safety shoes are clean and presentable.
• Abide with all safety rules and regulations relating to the use of chemicals spray, flammable chemical/fuels, machinery and tools.
• To seek advice or consult the diagnostics specialist/workshop supervisor/workshop executive in the instance of any doubt or difficulty concerning repairs/servicing.
• Report the status of the repairs or additional works to workshop supervisors and service advisors.
• To follow safety regulations for all high voltage vehicle according to government and Company’s guidelines, HV or EIP are allowed to work on these vehicles only.
• Any other suitable duties assigned from time to time by the management.

JOB REQUIREMENTS

• Technical training (as automotive technician, industrial (technician)
• Vocational training at an automotive dealership or at a similar facility
• Driving licence
• Experience with prestige vehicles
• Team orientation and customer focused attitude

Please forward resume to [email protected]

or whatsapp Christobel 8894 1614 for a quick reply.

CUSTOMER SERVICE OFFICER

Job Scope

• Helping customers on-site to select suitable storage units and/or

merchandise

• Process rental / renewal agreements, collect payment and maintain

timely and accurate records

• Help customers to resolve requests or issues with their storage

• Daily checking of respective site and promptly report any faults

• Prepare and submit reports as required

• 5.5 day work week, no shift hours and may involve postings to

different branches, as and when needed

• Eligible for performance incentives

At Storefriendly, we believe that customer service is our top priority. We want our

customers to feel like they're getting the best possible service. That's why we're

looking for someone who is:

• Friendly and is good at finding solutions

• Patient and understanding

• Fluent in oral and written English

• Able to work independently and as part of a team

It will be advantageous if you also have at least 2 years working experience in

sales/customer service and can start work immediately.

Customer Service Clerk

Employer Company: Service Industry

Basic salary: 2,500-3200

Working hours: Monday to Friday 8:00am-5:00pm/Saturday 8:00am-12:00pm

Monthly break: 8 days

Overtime: 1.5 times

Remark:

1: The employer company is an electronic product supplier, mainly delivering mobile phones and computers.

2: More than one year of clerkship experience, able to write emails, operate Excel and other basic office software. Responsible for contacting customers and coordinating delivery and restocking times.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Monthly Salary: $2400 - $3000

Location: East (Changi)

Working Hours: 9am - 6pm

Working Schedule: Monday to Friday. (To Standby on Saturday. If the candidate has a laptop, there is no requirement to return to the company.)

Perks: AWS and Bonus

Roles & Responsibilities

• Receive cargo bookings and reservations from customers.
• Manage cargo booking, planning, and closure to optimize cargo space and loading.
• Address customer needs and uphold service levels specified by the Airlines and the company.
• Handle the planning and resolution of customer complaints, claims, and tracing.
• Compile accurate Cargo Sales Reports (CSRs) and submit them to airlines, agents, and the accounts department in a timely manner, meeting set deadlines.
• Coordinate with airline operations, Ground Handling Agents (GHAs), and customers/agents to ensure compliance with IATA regulations in the submission of cargo.
• Assist Sales and Senior Managers in quotations and telesales.

Requirements

• Diploma or higher qualification in Supply Chain is preferred.
• A minimum of 1 year of relevant experience.
• Training will be provided.

To submit your application:

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. We regret to inform only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

Job Descriptions

• Greet and assist customers in a friendly and welcoming manner.
• Take customer orders accurately and efficiently, ensuring attention to special requests.
• Serve food and beverages promptly and with a focus on presentation.
• Maintain cleanliness and organization in the dining area, including clearing tables and resetting for new customers.
• Process customer payments accurately using the point-of-sale (POS) system.
• Assist in keeping inventory stocked and organized.
• Collaborate with the team to ensure smooth cafe operations.

Job Requirements

• Previous experience in a customer service role is a plus.
• Friendly and outgoing personality with excellent communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Team player with a positive attitude.
• 1 year of relevant experience

Working hours

• 5 Days Work Week, 48 hours

Job Responsibilities

• Process taxi bookings, handle taxi related enquiries.
• Perform Service Recovery for Taxi and Bus Operations
• Attend to level 1 customer service feedback, complaint and lost & found matters from the respective stakeholders
• Liaise with authorities, building owners and hotels on mass taxi bookings and bus operations.
• Working in a call centre environment.

Job Requirement

Education/Qualifications

• GCE "O' Level / Diploma in any discipline

Technical Skills

• Proficient in MS Office.
• Ability to diagnose and resolve basic technical issues.

Non-Technical Skills/Attributes

• Possess good interpersonal and hearing skills.
• Experience in operational environment.
• Can work independently and as a team player.
• Intensive customer service skills.

Job Scope:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Proper maintenance of patients' records

Requirements

• Min N Levels/O Levels/NITEC / A Levels/Dip in any courses
• No exp needed, Training provided
• Able to start work immediately

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter Ref code: #HKH

Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.

Job Highlights:

• Basic Salary: Up to $3000
• Working Hours: 5 days work week (Off Days: Wednesday and Saturday)
• Location: Bedok (Beside Bedok MRT)
• Career Advancement Opportunities provided!

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).
• Maintain accurate student records, ensuring all required documentation is complete.
• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.
• Provide administrative support to instructors' to ensure necessary materials and resources are available when required.
• Ensure that the center is clean and well-maintained.
• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, entry level/no experience are welcome to apply.
• Prior experience in an administrative or customer service role is preferred.
• Proficient in office software (e.g. Microsoft Office) and administrative tools.
• Strong organizational, communication and interpersonal skills, with high attention to details.
• Able to multitask and work in a fast-paced environment.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Job Responsibilities:

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked
• Prepare tables
• Offer menu recommendations
• Take accurate food and beverage orders
• Communicate order details to the Kitchen
• Serve food and beverage orders
• Check cutlery and dishes for cleanliness and presentation
• Arrange table settings and maintain a tidy dining area
• Clear tables after customers finish dining

Job Requirements:

• Minimum 1-year relevant experience.
• Able to work effectively in a team environment.
• Possess positive attitude and cheerful disposition.
• Possess problem solving, motivating an organization skill.
• Able to work rotating shifts including public holidays and weekends.

Working Timing:

Monday to Thursday - 3pm to 10pm

Friday to Sunday - 12pm - 11pm

Korean Restaurant Locations:

• Chingu @ The Oval - 7 The Oval, Singapore 797865
• Chingu @ Rochester - 2 Rochester Park, Singapore 139213

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Chan Chee Meng
EA 07C3069
R1110620

Requirements

• Candidate must possess at least a diploma, degree, professional degree in Nursing or equivalent
• Candidate must be a State Registered Nurse with a valid certificate by the Singapore Nursing Board

Responsibilities

• Carry out preventive and curative medical services under the guidance of the doctor and head nurse
• Oversee the general health of the residents, participate in and supervise medical and nursing care routine
• Supervise and assess the performance of nursing aides and health attendants
• Assist and carry out emergency situations in the Home

The Staff Nurse will report to the Head (Nursing and Therapy).

The Welfare Homes are for destitute persons.

We regret that only shortlisted applicants will be notified.