Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 am – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Company Transportation/Transport Allowance + OT
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Mechanical/Mechatronics Engineering or relevant studies.
• With at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.
• Comfortable with travelling internationally within Asia (Entitled to travelling allowance).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

An established client in the semi-conductor industry is currently seeking for an experienced Technical Service Engineer to join their team.

Responsibilities

• Assisting in setting up of vision inspection equipment.
• Making sure that continuous maintenance work on the equipments are done timely
• To communicate with clients and provide good customer service.

Requirements

• Successful applicant should have a minimum of 3 years related work experience preferably in flat panel display.
• To communicate with clients and respond to their enquiries.
• Able to work in a team.
• Having a class 3 license would be good but not necessary.

We are looking for a Service Advisor to provide excellent customer service, diagnose vehicle issues accurately, and recommend appropriate repairs for optimal customer satisfaction.

Why Join Us?

• Draw a basic salary + attractive commissions with every upselling case * conditions apply
• Room for self-development and career progression as a growing workshop with an existing small team of Advisors
• Opportunity for internal promotion for employees with good performance
• Various company-sponsored external trainings to attend, given the current fast-changing automotive industry
• Commissions, AWS and bonus payout (bonuses subject to company and individual performance)
• Birthday and CNY leave entitlements on top of the mandated Annual Leave
• An engaging and nurturing working environment with on-the-job training by the Deputy General Manager and experienced seniors

Job Objectives:

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary jobs
• Follow up with customers if necessary for additional issues

Core Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files
• Assist customers in checking-in and out of their vehicles from the workshop
• Attend to phone calls, emails and drive-ins to address any customer concern
• Able to perform troubleshooting of basic faults and problems of vehicles
• Conduct transactions with system; walk customer through correction(s) and provide summary
• Communicate estimated completion time, regular updates and follow through on each customer vehicle
• Follow-up and ensure overall customer satisfaction with the work performed
• Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting
• Recommend suitable packages and/or add-ons for customers
• Any other ad hoc duties assigned

Job Requirements:

• Minimum NITEC in a related course of study with at least 2 years of relevant experience in the automotive field
• Diploma Holders in a related course of study will be at an advantage
• Computer literate and proficient in Microsoft Office, particularly MS Excel
• Ability to communicate effectively
• Strong attention to detail, organisational and time management skills
• Ability to identify and effectively solve problems
• Ability to learn new tasks and skills quickly
• Flexible, friendly, helpful nature & team player

Permanent Part-timers needed in Central area

Location: Serangoon / Maxwell

Salary: $12/hr on weekdays and $13 /hr on weekends
(Daily payment)

Timing: MON - SUN, Flexible Shifts

On Job Training!

Requirement :

- White Long Sleeve Shirt

(Collar ; Button Shirt)

- Black Pants

- All Black Covered Shoes

- Singaporeans or PR only

Job Description & Requirements

Successful candidate will assist Parts & Service Sales Manager on the following tasks:

• Conduct Field Engineering during the piloting, construction, commissioning and operation/maintenance/after sale phases
• Provide technical and hands-on support for the implementation of pilot studies and commercial operations
• Manage site operators in implementing good practices for plant operations and maintenance and daily operational activities through preparation and implementation of standard operating procedures (SOPs) and technical training
• Support the development, establishment, and maintenance of plant performance monitoring, reporting and improvement.
• Proactively report and investigate plant performance/reliability issues and propose practical and cost-effective solutions.
• Coordinate and oversee the relevant technical support to the operating sites, as to reduce unplanned downtime through failure analysis and corrective actions implementation.
• Support the preparation of the predictive and preventive maintenance programs at operating sites and closely monitor their performance.
• Participate in technical meetings
• Promote and support after sales services, including spare parts, consumables, ad hoc operational and site technical support. Work closely with Engineering and Procurement departments to correctly specify and source materials and services.
• Positively promote a safe and healthy work environment and employ safe work practices at all times, including documenting incidents and recommending and following through on corrective actions.
• Monitor compliance with contractual and regulatory requirements.
• Maintain efficient communication and information sharing between the Operations Department and Engineering/NPI Departments including writing and issuing technical reports and Return of Experience/Lessons Learned reports.
• Carry out other duties as may be assigned from time to time by your superior.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in commissioning and /or in Operations and Maintenance in the industrial water treatment systems.
• Must be a hands-on person
• Familiar with mechanical, electrical, instrumentation and Controls of process plants
• Commissioning activities like SAT/FAT, instruments, valves and controls loop check.
• A team player that is willing to work with different age groups and nationalities.
• Applicants must be willing to travel as and when required.

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

• Location: near Paya Lebar MRT
• 12 months contract
• Up to $3,800

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Roles and Responsibilities:

• Conduct outbound sales calls to existing customers to promote products/services using prepared scripts.
• Adhere to work processes and standard operating procedures.
• Build long-term relationships with customers over the phone.
• Follow up on sales leads to generate sales.
• Process orders via inbound calls.
• Manage consignment orders and provide administrative support.

Contract Details:

• Duration: 1 Year (with no guarantee of extension/conversion)
• Target Start Date: By December 1, 2024
• Salary: Up to $2,500/month
• Commission: $400-$500/month
• Completion Bonus: 1 month's salary

Ideal Candidate Profile:

• Experience in customer service or sales coordination
• Strong communication and relationship-building skills

Note: This position supports the healthcare business unit and involves targeted calls rather than cold calling.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

A Leading IT Solutions Provider is looking for IT Support Engineers to join their team as part of their growth expansion plans.

In this role, you will:

• Provide troubleshooting and integration support for IT systems and products
• Software testing and system support for any bug fixes
• Provisioning and preventive maintenance of IT solutions and products
• Software upgrades and implementation

You will need:

• Diploma in Information Technology / Computer Science or equivalent
• Sound technical knowledge of Windows servers, Cisco routering and switching
• Hands-on experience providing hardware and software technical support and services
• Strong communication skills to liaise with external stakeholders

If you're interested in this role or know someone who would be suitable, click 'apply now' to submit an up-to-date copy of your CV or email [email protected].

EA Reg Number: R1987315

EA License Number: 23C2056

Company Registration No: 199501238M

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

Key Responsibilities:

• Preventive and corrective maintenance for DRUPS (Dynamic Rotating UPS) at customers sites.
• Perform schedule preventive maintenance program at various customers’ sites.
• Attend trouble shooting and corrective repair on site
• Identify issues and potential issues from PM activities, provide feedback and possible solution to back office for issue resolution discussion with customers.
• Generate and maintain lean and clear documentation like service report from every service activity.
• Others maybe be needed for customer services.

Requirements:

• Diploma or Degree and above with M&E Engineering background.
• 2-3 years Relevant M&E engineering service or project management experience.
• Good knowledge on electrical system, mechanical, electrical rotating machine functionality, and service methodologies.
• Ability to handle high reliability service demand with technical solution.

Job Description:
As a Service Delivery Manager, you will manage client relationships, oversee service operations, and ensure the successful delivery of IT services according to SLAs. This role requires close coordination with technical and business teams to drive continuous improvement.

Key Responsibilities:

• Act as the primary point of contact for clients, addressing service delivery issues.
• Monitor SLAs, track performance metrics, and report on service quality.
• Coordinate with internal teams to resolve service issues and ensure smooth delivery.
• Conduct regular service reviews with clients and identify improvement opportunities.
• Manage incident response and lead service improvement initiatives.

Qualifications:

• Bachelor’s degree in IT, Business Administration, or related field.
• 3-5 years of experience in IT service delivery or client-facing roles.
• Strong understanding of ITIL principles and practices.
• Excellent communication and client management skills.
• Experience with service management tools (e.g., ServiceNow) is beneficial.

Job Description:

Repair

• Analyse errors independently
• Identify needed spare parts, agree and arrange on order with customers
• Carry out repairs (e.g. mechanics, electronics, hydraulics, control technology, pneumatics)
• Agree on solutions with experts from own area and Regional Service Center
• Documentation of carried out service missions

Installation/Commissioning

• Prepare installation together with customer
• Mechanical and electrical installation of the equipment
• Commissioning of the installation
• Providing operator training on site

Preventive maintenance

• Preventive maintenance according to servicing list
• Advice customers about necessary repair work, if necessary, agree on spare parts with customer and order them
• Documentation of carried out maintenance work

Further responsibilities

• Carry out relocation and retrofitting
• Carry out Service-Updates and data protections

Job requirement:

• Bachelor’s Degree or Polytechnic Diploma in Mechanical/Mechatronic/Electrical Engineering as or equivalent
• Working experience in Repairing, Commissioning and Installing of CNC Sheet Metal Punching /Laser cutting machine.
• Minimum 5 years of relevant experience
• Customer focus
• Communication skills
• Ability to convince customer
• Flexible adaptation to different situations and changing work conditions
• Analytical thinking
• Anticipates problems and takes actions to resolve them
• Cooperates and shares information and knowledge, offers support to colleagues

Employer's Company: A well-known Teochew and Cantonese restaurant.

Job Responsibilities:

- Perform standard duties as a server.

Worker Requirements:

- Experience required.
- Hardworking and willing to take initiative.

Benefits:

- Annual Leave: 7 days
- Sick Leave: 14 days

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Service Technician/Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $2600 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform maintenance and repair tasks on various electrical and electronic systems, both outdoors and within the company workshop.
• Troubleshoot issues effectively to ensure minimal downtime.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering).
• At least one year of experience in customer support and repair of forklifts, automobiles, and heavy industrial equipment.
• Must have knowledge of AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3800 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of commercial cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering) with expertise in AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Minimum 1 year of experience in customer support and in repairing heavy industrial equipment.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients’ records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week, office hours.

Key Responsibilities

• Monitor and lead Service Department staff to ensure growth of business and improvement of profitability.
• Oversee the development and management of service customer base.
• Create and execute a comprehensive sales strategy for the service offerings.
• Provide technical advice to potential customers regarding servicing of the company’s products.
• Lead, mentor, and manage the service sales team, providing guidance, training, and support.
• Coordinate service staff to ensure clients is updated on service schedule.
• Assist to manage the overall Occupational Health and Safety.
• Monitor overall quality standards for the service work carried out.
• Liaise with client to ensure accurate paperwork details for manufacturing purpose.
• Oversee contract negotiations and ensure the delivery of services meets client expectations.
• Ensure invoice is prepared in a timely manner.

Job Requirement:

• Good interpersonal and communication skill
• With leadership experience and guided a team of technicians
• Ability to coordinate in paperwork / reporting preparation
• Ability to generate sales revenue
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

“East Face International Pte Ltd” has a business unit “TANDOOR LOUNGE” which is a Fine Dining North Indian Cuisine at Punggol Beach.

We are committed to cater quality & tasty Indian food to our customers with great service and ambiance with “CUSTOMER SATISFACTION” as our main motto.

We are looking for a Senior Service Staff who has rich experience with North Indian Dishes, Indian Authentic drinks and Alcoholic beverages.

· At least 2 years of working experience in Singapore in Restaurant management, Service and Bar tending

· Knowledge about various Authentic North Indian dishes

· Rich experience in preparing Indian Authentic Drinks, alcoholic and soft drinks

· Experience in classic cocktails is an added advantage

· Experience in order taking, billing and maintaining accounts is must

· Experience in Inventory management and vendor management

· Having related certifications in Hospitality Management will be added advantage

· Knowledge and Experience to introduce new drinks as “specials of the week”

· Ability to revisit and revise drinks menu to better suit the customer needs

· To maintain the supplies and inventory for the bar

· To speak English and Hindi fluently. Bahasa Malay & Chinese is added advantage

· To work with great team spirit with chefs and service staff

· To maintain Restaurant neat and tidy always as per SFA & NEA regulations to give best experience to dine-in customers

· To take orders and organise food delivery and takeaway orders

Responsibilities:

• End to end stakeholders management

• Manage customer support after the conclusion of the contract

• Responsible of transparent and traceable billing of contracted services

• Single point of contact for all issues and requests with regard to steering, planning and controlling the services to be provided by T-Systems

• Manage continuous improvement of interaction with regard to Customer-to-Customer processes

• Accountable for projects and major orders or services, i.e. more complex services which are not in the scope of regular operation

• Coordinate external suppliers (subcontractors)

• Establish a coordinated and timely service reporting, conducting service reviews and controlling service levels

• Implement changes in line with the contractual stipulations and in cooperation with the units involved

• Propose measures for continuous improvement of service performance

• Identify opportunities and topics in areas where T-Systems has profound experience and is capable of contributing to the customer’s added value beyond the contractually agreed scope of services

• Coordinate operational and strategic targets with the customer.

• Single point of contact to the customer for all non-contractual and non-commercial items including relevant liquidated damages

• Plan, organize and leads regular progress meeting

• Close cooperation with Operation Manager to provide service operations maintained to contractual service level requirements

• Adherence to accreditations / certifications as required, including but not limited to ISO 20000 and ISO 27001

• Driving continuous improvement within the services provided which are evidenced through customer satisfaction ratings

• Driving innovation in Service Operations to improve quality of service and cost efficiency

• Provide ‘Out of Hours’ management escalation for severe business impacting issues

• Ensure conformance to T-Systems’ and the local/global security policy in close cooperation with Customer Security Manager

General Requirements:

• Planning and control of existing revenue and of service delivery in time / quality / costs

• Contract implementation in commercial systems as well as initial and formal ordering

• Ordering of internal / external deliveries including order processing and project contracting of multidisciplinary project teams (e.g. transition and implementation projects)

• Quality monitoring at the contract level

• Ensuring agreed terms of delivery and services

• Project management of small to medium customer deliverables

• General knowledge of IT Infrastructure, Cloud Concepts and Digital Transformation

Communications / Reports

• Regular communications with customers for delivery and services within the contractual framework. Face to Face, virtual, email and telephone based.

• Contact person for the customer for commercial matters within the contractual framework in coordination with the account teams

• Handling of customer complaints and escalations within the framework of the complaint management process

• Conduct customer service reviews and track derived measures and activities

• Regular communications with Operations and Sales for performance and quality

• Providing the agreed invoicing data

• Tracking invoice payment

• Customer reporting / SLA monitoring according to customer requirements, management reporting (technical and SLA)

• Ensuring high customer satisfaction – including measurement process

Sales Process

• Driving the up-selling and cross-selling sales process within the account

• End-to-end ownership of the sales to delivery process (feasibility, time, quality, budget)

Financials

• Responsibility for revenue, expenditure, gross profit and complete invoicing

• Responsibility for budgeting and forecasting revenue, gross profit of contracts (existing business) in coordination with account team

• Ensuring capacity management to secure the required Service line tasks

• Responsibility for contract management and controlling (internal and external)

Language Proficiency

• Able to speak and write fluently in Japanese and English (for Japanese speaking customers)

Job Description & Requirements

• Basic PC Troubleshooting
• Installation, Re-configuration, re-location and maintenance of Point of Sales System in Retail Stores
• Technical support on Window and Linux based system
• Debugging and Repairing of Computer Hardware and Accessories at Customer’s Site
• Training of system will be provided

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Requirements:

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Working Hours:

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

How To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Part Time Service Crew at YATSUDOKI & CHATERAISE SINGAPORE x 10!!!

Job Description

· To deliver excellent customer service

· Hande cashiering system, various payment mode and devices

· Taking and packing orders for customers

· Ensure shelves are continuously stocked

· Maintaining cleanliness of store

· Cross sell and up sell products

Job Requirements

· Minimum GCE “N” level

· Have some experience in F&B industry

· Cheerful persona and able to work as a Team

· Able to work in a fast pace environment

· Must be able to commit a minimum of 4 days per week

· Shift work, 6 - 8hours/shift, up to 10.3pm, including weekends and PH

· $11.41/hr

· Available immediately preferred

· Students are welcome!

· Work Location: Millenia Walk & Tampines Community Centre

· Interested candidates please email CV to [email protected] (No Agents please/ No Quota)