Job Scope:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Proper maintenance of patients' records

Requirements

• Min N Levels/O Levels/NITEC / A Levels/Dip in any courses
• No exp needed, Training provided
• Able to start work immediately

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter Ref code: #HKH

Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.

Job Highlights:

• Basic Salary: Up to $3000
• Working Hours: 5 days work week (Off Days: Wednesday and Saturday)
• Location: Bedok (Beside Bedok MRT)
• Career Advancement Opportunities provided!

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).
• Maintain accurate student records, ensuring all required documentation is complete.
• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.
• Provide administrative support to instructors' to ensure necessary materials and resources are available when required.
• Ensure that the center is clean and well-maintained.
• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, entry level/no experience are welcome to apply.
• Prior experience in an administrative or customer service role is preferred.
• Proficient in office software (e.g. Microsoft Office) and administrative tools.
• Strong organizational, communication and interpersonal skills, with high attention to details.
• Able to multitask and work in a fast-paced environment.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Job Responsibilities:

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked
• Prepare tables
• Offer menu recommendations
• Take accurate food and beverage orders
• Communicate order details to the Kitchen
• Serve food and beverage orders
• Check cutlery and dishes for cleanliness and presentation
• Arrange table settings and maintain a tidy dining area
• Clear tables after customers finish dining

Job Requirements:

• Minimum 1-year relevant experience.
• Able to work effectively in a team environment.
• Possess positive attitude and cheerful disposition.
• Possess problem solving, motivating an organization skill.
• Able to work rotating shifts including public holidays and weekends.

Working Timing:

Monday to Thursday - 3pm to 10pm

Friday to Sunday - 12pm - 11pm

Korean Restaurant Locations:

• Chingu @ The Oval - 7 The Oval, Singapore 797865
• Chingu @ Rochester - 2 Rochester Park, Singapore 139213

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Chan Chee Meng
EA 07C3069
R1110620

Requirements

• Candidate must possess at least a diploma, degree, professional degree in Nursing or equivalent
• Candidate must be a State Registered Nurse with a valid certificate by the Singapore Nursing Board

Responsibilities

• Carry out preventive and curative medical services under the guidance of the doctor and head nurse
• Oversee the general health of the residents, participate in and supervise medical and nursing care routine
• Supervise and assess the performance of nursing aides and health attendants
• Assist and carry out emergency situations in the Home

The Staff Nurse will report to the Head (Nursing and Therapy).

The Welfare Homes are for destitute persons.

We regret that only shortlisted applicants will be notified.

As a Service Manager at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive our business success by converting these interactions into sales for our company.

Responsibilities

• Find prospects and leads, and understand our service offerings;
• Provide quality customer service to customers, and perform service recovery when needed;
• Understand the needs, and explain how we can align with their needs;
• Facilitate the selection & interview of Migrant Domestic Workers;
• Administrative and training duties in connection with the placement of Migrant Domestic Workers;
• Ensure that all the necessary documents are processed with the Ministry of Manpower;
• Travel to customers' location to follow up on leads;
• Any other ad-hoc duties as may be assigned from time to time.

Requirements

• Certificate of Employment Intermediaries (CEI) is a distinct advantage;
• Applicants without CEI may also apply; As CEI is an MOM requirement for this industry, applicant without CEI must be comfortable with taking the course + exam
• Minimally NITEC or higher;
• At least 2 years' working experience in customer service field;
• Team player and able to work independently;
• Good time management skills;
• Great interpersonal and communication skills;
• Willing to work on Weekends / Public Holidays (off days based on duty roster).

Office Locations

• Jurong East (5 minutes walking distance from Jurong East MRT station)
• Tampines East (5 minutes walking distance from Tampines East MRT station)
• Toa Payoh (10 minutes walking distance from Braddell MRT station)
• Yishun (5 min walking distance from Yishun MRT station)

Remuneration

• Basic Salary $2,500 - $3,500 (subject to experience and CEI) + Commission

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Job Description:

You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Reconcile cash drawers at the end of your shift, count and package coins and currency
• Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

• Possess at least ITE and above
• No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
• Self-motivated, meticulous and able to multi-task
• Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
• Proficiency in Microsoft Office
• Job training will be provided
• Candidate shall accept 5.5/6 working days per every week
• Candidate without bank industry experience is also welcomed to apply

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Restaurant Service Crew / Restaurant Outlet Assistant Manager

· Full and part-time positions available.

· Role and salary commensurate with experience.

· Accessible central location beside MRT.

· Training provided.

· Attractive basic, staff discounts and medical benefits.

· Retail hours.

Job Description

We are looking to fill up a restaurant team with a Korean menu that is focused on Korean Beef Seolleongtang. We hope to recruit competent people are fun-loving and enjoy customer service in a F&B setting.

Responsibilities:

· Provide welcoming customer service experience.

· Support daily operation of the restaurant including food ordering, presentation of menu, serving of orders and clearing tables.

· Some simple preparation/assembly of food and drinks.

· Perform simple dishwashing and basic housekeeping.

· Ensure store cleanliness and hygiene are kept up to standards.

· Operate Point-of-Sales and handle different modes of payments.

· Follow operational procedures and perform any other duties being assigned.

Requirements:

· Service-oriented and being a team player.

· Energetic, positive and friendly personality.

· Good communication skills, ability to multi-task and clean appearance.

· Experience in F&B but not necessary.

· Ability to communicate in English, bilingual a plus.

Responsibilities

• Delegate tasks and responsibilities, and provide guidance to the project team
• Manage day to day activities and ensure contractual Service Level Agreement is met
• Co-ordinate and report the progress of the project to customers and internal management team(s)
• To lead and deliver project’s deliverables according to delivery timeline and ensure the delivered system meets the customer’s requirements
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Develops solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Manage and ensure quality assurance for all deliverables/documentation to the customer
• Plan adequate resources, including tools to support configuration management and data management activities for this project.
• Setting up and manage the configuration management environment, including the Project Management Repository.
• Manage approved patches/releases deployment accordingly to Change Request
• Review project costing and ensure the cost are well managed.
• Plan/ review schedule and able to adjust the schedule accordingly.
  

Requirements

• Degree in Computer Science/ Information Technology, or equivalent
• Minimum of 5 years' experience in the Information Technology field
• Minimum of 2 years' experience in projects management
• Strong management skills, including coaching, team-building, and conflict resolution
• Experience in Software Development Life-Cycle. Experience in Secure Software - Development Life-Cycle is an added advantage
• Familiar with the various system platforms such as Java, MS .Net, web, application, database servers,
• networking and infrastructure
  

Licence No: 12C6060

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages

Responsibilities:

• Ensure efficient and smooth day-to-day function of the centre
• Provide exceptional customer service through answer the phone, greet people in reception and handle general enquires
• Promote compliance to ethical and responsible data use principles by ensure necessary data is collected, updated, and maintained in the systems
• Providing administrative and clerical activities for the centre
• Execute the organisational workplace safety and emergency response exercises and procedures
• Adhere to the organisation’s financial management and procurement processes
• Maintaining strong relationships with partners, vendors and contractors

Requirements:

• ‘A’ Levels/ Diploma holder
• At least 2 years of related administrative experience
• Service-oriented
• Outstanding communication (verbal and written) and interpersonal abilities
• Pleasant disposition and able to work with others
• Proficient in the use of Microsoft applications (Office 365) and IT systems
• Possesses problem solving skills
• Independent in managing and executing work tasks
• Positive professional attitude, has initiative and is innovative
• Organized and resourceful

Work Location: Champions Way

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

● Manage cases in line with the key directive of Assist First, Verify Later

● Demonstrate a “can do” and professional attitude when servicing members and clients with the

objective of exceeding expectations with the service provided

● Demonstrate an understanding of all key clients’ Operations and Billings Procedures

● Coordinate cases in an efficient and cost effective manner in accordance with company policies

and procedures

● Manage cases with a view to moving them forward in the best interests of the member and

client

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members and clients.

● To be the first point of contact for members, end users, clients, service providers and colleagues

● Ensure incoming calls are answered promptly, appropriately and courteously.

● Ensure inbound requests are handled in timely efficient manner

● To manage an allocated load of cases within the shift and ensure that it is communicated

appropriately and efficiently in the transmission handover

● Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet

the needs of members and clients.

● Escalate cases and requests as per company protocols

● Ensure continuity of service delivery by answering all requests for assistance in a timely and

professional manner.

● Organise the full range of medical and security services for clients, utilising the internal resources

of International SOS and external correspondents where necessary

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members.

● Positively promote International SOS to other organisations.

● Carry out any other reasonable duties as requested by the manager.

Requirements:

● Diploma or equivalent

● Min 1-2 years working experience

● Experience in call centers, assistance companies and/or hospitality industry an advantage

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - CALL CENTRE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Call Centre / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Title: Service Assistant

Salary Range: $10/ $13 per hour (PT) $1850 (FT)

Job Role:

• Interact with guests to promote latest menu offerings & signature products.
• Attend to guests needs and work closely with team members to deliver a clean, safe, and excellent dining experience.
• Work closely with team members to manage queue and maximize seating space.

Job Description:

• Be attentive to guests’ needs and attend to request(s) promptly.
• Perform duty of cashier and process payments timely and accurately.
• Perform adhoc necessary duties to fulfil guests’ needs.

Requirement:

• Able to converse well in English.
• Able to commit on weekends, Eve of PH.
• Good team player, energetic, cheerful.
• Physically fit, to stand on your feet throughout scheduled shifts and to work in a fast-paced environment.
• Comfortable with technology to assist and guide guests to place orders etc.
• Secondary Education
• Valid Food Hygiene Certificate

Customer Service Officer

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Responsibilities

• Provide onsite and remote End user support.
• Tracking & documenting support activities using ticketing system.
• Communicate and document troubleshooting techniques and best practices.
• Proactively understand, analyse, and research new technical problems when needed.
• Manage assets within the organization and perform tech refresh at stipulated periods.
• Implement applications and software upgrades, perform troubleshooting and fine tuning for users.
• Provide end user and technical support for Windows and Mobile OS, File and Print, Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.).
• Other ad-hoc duties assigned by supervisor.

Requirements

• Strong customer service skills with a knack for problem solving.
• Possess an aptitude for acquiring new skills and knowledge.
• Ability to prioritise tasks and work on multiple assignments in a fast-paced and highly challenging environment.
• Strong written and verbal communication skills and meticulous attention to detail.
• Experience in working with senior executives will be a benefit.
• Possess an understanding of the following:

o Operating systems

o Windows 7 & 10 ,11, iOS and Android OS Software and services

o Active Directory, file and print infrastructure

o Office 365, including Teams, SharePoint Online, OneDrive.

• Achieve success in team environment, demonstrating shared responsibility and accountability along with other team members.
• Fresh graduates are also welcomed.

The Service Excellence Team is responsible for ensuring the service quality standards of FirstCom Academy’s operations including but not limited to its training quality, staff and trainer’s service quality by continuously improving the service standards through collating feedbacks and surveys from our new and existing learners to improve our organization's overall standards. The team is also required to support our learners by championing their enquiries related to their courses.

Reports to: Service Excellence Manager

The Service Excellence Executive will support the Service Excellence Manager and the team by proactively managing the Academy’s email and call enquiries from our new and existing learners and also conduct outbound calls for collation of feedback to ensure continuous performance improvement. He/she will also support the data and analysis of quality performance, development and engagement of our training standards.

Key Responsibilities:

● Supports day to day enquiries or requests from our new and existing learners via email and calls.

● Ensure client satisfaction and delivery of service excellence by meeting set KPI’s

● Work with interdepartmental teams to ensure that an enquiry or request is addressed as soon as possible.

● Work with the team to plan, implement and monitor the service quality improvement activities

● Explore new customer experience touchpoint improvement ideas, and coordinate the execution of these touchpoint improvement projects and trials.

● Share and present insights on suitable alternatives and solutions on improving service workflow by working with the relevant departments on areas of improvement required

● Conduct outbound calls to gather feedback on their service and training experience and analyze performance and learner’s data to develop insights and identify new improvement initiatives.

● Track and monitor quality rating and success measures.

● Work with the production and marketing team to feature success stories.

● Document appreciation and commendation for staff who have done well.

● Provide course consultation to existing learners and assist them with enrolments to complete their professional certification - Each new sale to existing learner will be entitled to 6% comm upon completion

● Placement of corporate trainees where Corporate sales team will first close the total number of courses the company wish to complete and SEE will takeover and place their employees for the course. Each successful completion will have 1% comm

● Undertake any other duties or projects as and when assigned by the Service Excellence Manager

The Ideal Candidate

● Proven experience in a similar role, ideally within the service industry

● Customer-service oriented, strategic thinker, with innovative ideas and solutions for service excellence and exhibit excellent analytical skill to drive change.

● Excellent teamwork, good self-motivation and ability to challenge status quo and implement change.

● Good analytical, planning and organizational skills and ability to work independently.

● Good communication and interpersonal skills with excellent command of written and spoken English and preferably Mandarin

● Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheets

COMPANY DESCRIPTION

RESPONSIBILITIES

• Preparation of food and drinks 
• Sorting, storing and distributing ingredients
• Assist in catering set up
• Able to travel around Singapore for catering set up, transportation will be covered
• Able to handle long standing hours
• Ensure high standard of cleanliness and hygiene maintained of food warmers and buffet gears at all times
• Any other job duties as assigned by the superior

• Knowledge, Skills and Abilities required 
• Minimum 1 year of working experience in outside catering

Description
JOB DESCRIPTION

• Manage and oversee daily operations of the shop, includes perform shop opening and closing duties (cashiering, store cleanliness, etc.).

• Enforce standard operating procedures and adhere to food & safety procedures.

• Conduct inventory stock check.

• Engage with customers to deliver exceptional customer service.

• Be knowledgeable of the overall menu; be able to promote and make tailored recommendations.

• Maintain cleanliness and hygiene of work areas/shop.

• Ensure safe distancing is maintained.



REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided.

• Friendly service, driven and passionate about work.

• Good communication and interpersonal skills.

• Responsible and maintain positive attitude with a high level of energy at all times.

• Self-driven and possess good learning attitude.

• Independent and able to multi task.

• Able to work shifts, weekends and public holidays.

Job Descriptions

• Attend to customer needs & requests in a pleasant manner
• Serving, taking orders & clearing tables
• Provide good customer service
• Promote menu items
• Ad-hoc duties as assigned

Job Requirements

• No requirement

Benefits

• Full Attendance Incentives
• Staff Meals provided
• Medical
• Annual leave
• Uniform provided
• After midnight transportation provided

Working hours

• 5.5 days 44 hrs per week

JOB DESCRIPTION

• Manage and oversee daily operations of the shop, includes perform shop opening and closing duties (cashiering, scooping ice cream, store cleanliness, etc.).

• Enforce standard operating procedures and adhere to food & safety procedures.

• Conduct inventory stock check.

• Engage with customers to deliver exceptional customer service.

• Be knowledgeable of the ice cream/overall menu; be able to promote ice-cream and make tailored recommendations.

• Maintain cleanliness and hygiene of work areas/shop.

• Ensure safe distancing is maintained.

REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided.

• Friendly service, driven and passionate about work.

• Good communication and interpersonal skills.

• Responsible and maintain positive attitude with a high level of energy at all times.

• Self-driven and possess good learning attitude.

• Independent and able to multi task.

• With Food Hygiene Certificate or related preferred.

• Able to work shifts, weekends and public holidays.

BENEFITS

• $500 referral scheme

• Career & growth development

• Meal & uniform provided

• Performance bonus

• Sales incentive

• Staff packages (staff discounts, birthday off)

• Statutory benefits (annual leave, sick leave, medical claim)

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Warmly greet and assist customers with a friendly attitude
• Manage phone calls efficiently, ensuring accurate charging for services
• Serve as the first point of contact for customer support inquiries
• Collect precise customer information and update records as needed
• Log all calls, compliments, and complaints in the CRM system promptly
• Efficiently schedule appointments across all service centers, offering mobility services to customers

Requirements:

• Minimum A Level/Diploma holder
• Keen interest in Customer Service

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

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