Job Description & Requirements

· Attend to walk-in or phone in customers enquires

· To listen and understand the customer description of fault on their device and to Book-in or process customers’ collection

· Provide basic QC check (using system or manual testing) to ensure repaired device is in working condition before returning to customer.

· Provide product support to customers

· Guide customers on data transferring

· Ensure all forms are duly filled & signed by customers before booking in device for repair or for collection

· Ensure service counter & reception area are neat and tidy daily at all time

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Company Overview

Catalyste manages a portfolio of leading interior surface brands. With years of know-how and experience, our company has forged deep, synergistic partnerships with brands and companies to devise creative yet meaningful solutions for residential and commercial space owners across a wide spectrum of tastes and requirements. Headquartered in Singapore, Catalyste’s ever-expanding network includes distribution channels in Asia-Pacific countries such as Singapore, Malaysia (regional office), Myanmar, Thailand, Philippines, Hong Kong, South Korea, Taiwan, Maldives, Australia and New Zealand.

Why Join Us?

We embrace our maxims of evolution, honour and enterprise, complemented by a working environment that is fun, conducive and productive. We believe that everyone has strengths and skills, and endeavour to optimise these assets for the mutual benefit of the company and the individual. Teamwork and passion are very important to us as we evolve traditional approaches through innovative strategies, yet remain rooted in our core values of integrity, sincerity and creative ingenuity.

Customer Service Assistant

We are seeking for an organized and self-driven team player who is passionate about making a difference by joining us as a Customer Service Assistant in our warehouse.

As a team member, the individual will report to the Operations Manager to assist in smooth daily operations activities including administrative supports to office, customer service and operations; coordination on daily delivery schedules and handle customer enquiries.

Responsibilities:

• Provide administrative support to ensure efficient operations of customer service, warehouse and delivery team
• Collate and process sales orders, prepare sales quotations, process and follow-up on local orders
• Handle customer enquiries by phone calls and emails
• Coordinate with warehouse and delivery team on daily local delivery schedules
• Assist in inventory management, logistics support and coordination
• Establish and maintain orderly filing and documentation system
• Maintenance of office inventory and equipment
• Any other duties as assigned by the Company

Requirements:

• At least GCE ‘O’ Level and above
• Minimum 2 year(s) of relevant administrative experience
• Proficient in MS Office applications
• Able to read and write in Mandarin will be an advantage as our customers are majority Chinese
• Process with good initiative, meticulous and can-do working attitude
• Able to work independently with least minimum supervision

Job Description

· Address customer’s inquiries regarding products and services

· Liaise with sales, delivery and warehouse teams to ensure prompt delivery of customer’s products

· Resolve customer’s complaints or feedbacks and propose solutions to it

· Handle clerical tasks such as processing work orders, delivery orders, filling documents, submit claims and delivery tracking)

· Handle after sales service

· Manage site visit or rectification of scheduling, planning replacement for defect items (if any)

· Ad hoc tasks as assigned by supervisor

Job Requirement

· Experience in interior design and/or furniture industry is preferred

· Experience in Customer Relationship Management is a bonus

· Candidates with no working experience are welcomed to apply

· Able to think in a swift and strategic manner

· Good reading and writing language skills, excellent communication and problem-solving skills

· Team player, able to handle in a fast-paced environment

Job Description

• Industry/Organization Type: Alcohol Distributor
• Position Title: Customer Service Specialist/Customer Service Executive
• Working Location: Tuas Bay Walk (Transportation Provided)
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm, Saturday (WFH), 8.30 am – 12.30 pm
• Salary Package: Up to $3,100 + Incentives
• Duration: Permanent

Key Responsibilities

• Provide accurate information to customers by ensuring a clear understanding of their requests, answering questions, and offering assistance promptly.
• Initiate services by documenting requests and coordinating with the dispatch team to ensure timely service delivery.
• Handle revenue collection efficiently by receiving and recording payments.
• Resolve billing issues by identifying errors, explaining procedures, and coordinating necessary adjustments.
• Enhance service quality by assessing current processes and recommending improvements.
• Stay updated with industry practices by engaging in educational opportunities.
• Resolve billing-related tasks for customers, including the issuance of invoices, credit, and debit memos.
• Maintain accurate customer information for billing and service purposes.
• Work closely with the Sales team to support customer management and address any related inquiries or issues.
• Coordinate with the Sales team regarding customer accounts receivable and specific requests.
• Manage customer records effectively and initiate actions related to rebates and sponsorships.
• Perform other administrative tasks as required.

APPLY NOW!!!

• With at least 1 year of relevant experience
• Proficient in Microsoft Office
• Candidates with experience in the SAPB1 system would be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68880 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Customer Service Manager responsibilities include:

· Enhancing customer service experience in courier services, create engaged customers and facilitate organic growth

· Taking ownership of customers issues and following problems through to resolution

· Setting a clear mission and deploying strategies focused towards that mission

Job brief

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

· Enhance customer service experience in courier services, create engaged customers and facilitate organic growth

· Take ownership of customers issues and follow problems through to resolution

· Set a clear mission and deploy strategies focused towards that mission

· Develop service procedures, policies and standards

· Keep accurate records and document customer service actions and discussions

· Analyse statistics and compile accurate reports

· Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

· Keep ahead of industry’s developments and apply best practices to areas of improvement

· Control resources and utilise assets to achieve qualitative and quantitative targets

· Adhere to and manage the approved budget

· Maintain an orderly workflow according to priorities

Requirements and skills

· Proven working experience as a Customer Service Manager in courier services, Retail Manager or Assistant Manager

· Experience in providing customer service support

· Excellent knowledge of management methods and techniques

· Proficiency in English

· Working knowledge of customer service software, databases and tools

· Awareness of industry’s latest technology trends and applications

· Ability to think strategically and to lead

· Strong client-facing and communication skills

· Advanced troubleshooting and multi-tasking skills

· Customer service orientation

· BS degree in Business Administration or related field

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job Requirements:

• Diploma & Above .
• Enjoy sports and travel.
• Interest in leading tour groups is preferred.
• Willing to work on weekends and public holidays.

Job Responsibilities:

• Handle customer travel inquiries and requests via phone, email, or in person.
• Provide assistance with visa applications and travel insurance information.
• Follow up with customers before and after sales, ensuring service quality and meeting sales targets.
• Assist the customer service manager in logistics and travel arrangements.
  Potential overseas travel opportunities available.
• Work Location: Esplanade MRT Station (Yellow Line CC3).

J00004614 - Annie

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Highlights

Immediate Hiring

Free staff meals

In-house gym facility

Short walking distance from Tuas Link MRT

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision

Employer is a credit service company.

Job description :

- Call on behalf of customers to remind customers of overdue accounts

- Arrange payment and follow up on overdue accounts

- Perform administrative duties, inquiries, account monitoring

- Update and maintain credit

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Benefits Summary

• Government Healthcare Sector
• Up $2500 + AWS + Bonus
• Full Time Company Benefit Entitlements
• Stable career opportunity

Job Responsibilities

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services / programme.
• Ad hoc duties as assigned by supervisor.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft office applications.
• Service-oriented and passionate to work in the healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Overview:

We are seeking an experienced and dynamic Service Delivery Manager (SDM) to oversee the delivery of Microsoft 365 (M365) Managed Services. The SDM will manage the service management framework, ensuring that service levels meet the agreed-upon Service Level Agreements. The ideal candidate will have a strong background in service delivery management, incident and problem management, and a keen focus on continuous service improvement.

Key Responsibilities:

· Ensure service delivery meets the defined SLAs

· Lead and coordinate the Managed Services team

· Oversee the management of incidents and problems, ensuring proper tracking, root cause analysis, and timely resolution.

· Change and Configuration Management:

· Conduct regular review meetings with service providers to discuss performance, address issues, and identify improvement opportunities.

· Service Improvement and Risk Management:

· Manage the transition process for taking over managed services from existing teams or vendors.

Qualifications:

• 5 years’ experience as a Service Delivery Manager or similar role within IT Managed Services.
• Strong understanding of M365 services, including Exchange Online, MS Teams, SharePoint, and OneDrive.
• Experience in SLA management, incident and problem management, and service improvement.
• Solid leadership skills with the ability to manage and guide technical teams.

Skills:

• Excellent organizational and coordination skills.
• Strong communication skills, able to manage stakeholder relationships effectively.
• Analytical thinking with a problem-solving approach.
• Ability to work in a fast-paced environment and manage competing priorities.

Preferred Certifications:

• ITIL Foundation Certification (v3 or 4).
• Microsoft 365 Certified: Enterprise Administrator Expert.
• Microsoft Certified: Security Operations Analyst Associate.

• Carry out planned inspection, maintenance & servicing of production machinery & equipment.
• Perform in-house troubleshooting, repairs and overhauls of fruits packing / packaging & food processing machinery & equipment including changing of parts.
• Independently find the best possible solutions to fix machinery / equipment breakdowns to minimize production lost time. Senior colleagues will be available for support when needed.
• Perform Calibration, Installation, Commissioning of new packing / packaging machinery / equipment
• Conduct proper technical & operation of machinery / equipment training to operators.
• Maintain machinery and equipment common spare parts inventory at a safety level.
• Keep track of maintenance service agreement renewal with customers

Competitive Compensation and Benefit Package

Group Hospitalization, Medical Insurance and Dental Benefits.

Career Advancement, Professional Development Training Workshops

A supportive collaborative team

Job Description:

Verifying warranty and service contract coverage using in house system

Order & issue PO to supplier for spare parts require for repair and servicing per requisition from servicing team/mechanics

Liaise with internal and external parties for processing of ordering spare part

Provide quotations to vehicle owner for service/repair jobs

Expedite parts arrival, verify PO & invoice from supplier prior handling to servicing team

Tracking servicing and repair job

Attend to walk in client enquiry

Attend to phone calls and customers enquiries

Attend in customer bookings and explain the terms of service/rental or lease agreements

Liaise with administrative staff on the completion of all papers works with the customers and payment collection

Maintain proper record of documents and correspondence

Ensure the servicing of all rental car are timely

Monitoring the entire process repair for customer vehicle under service/repair/claim

Negotiate and close deal, and handle complaints or objections

Handle stock of brand-new vehicles such as take photo and arrange/send for inspection

Handle customer requests on a timely manner and collect all necessary information and documentation

Build and maintain strategic relationship with existing clients and partners with the aim of increasing sales

Ensuring client requirements are addressed to their satisfaction

Issue invoice for service and repair vehicle

Preparing paper works for all rental agreement and sales/purchase agreement

Providing quotation for potential long-term leasing client

To drop of car on and off timely around in workshop

Complete any ad-hoc task given

▶6 days work week (Mon-Fri 0845-1745, Sat 0845-1600, No overtime work)

Job Requirements:

▶Enjoy interacting and helping clients

▶Be able to effectively communicate with clients

▶Motivated and driven personality

▶Able to multi task

▶Interest in automotive industry

▶Driving Licence (preferred)

Job Benefits:

▶Annual leave

▶Medical leave

▶Health insurance upon confirmation

▶Annual variable bonus depending on performance

▶Daily lunch provided

▶Staff rate for rental/leasing of cars

We are seeking an experienced Operations Manager to lead a team of onsite and offshore support members and manage the 24x7 operation of business-critical applications.

Responsibilities:

• Lead, mentor, and manage a team of application support engineers, ensuring collaboration between onsite and offshore teams.
• Act as the main contact for vendors, ensuring SLA compliance and coordinating issue resolution.
• Communicate incident updates and build strong relationships with stakeholders. Provide regular operational reports to senior management.
• Implement service management processes, drive continuous improvement, and ensure compliance with industry standards.
• Oversee day-to-day application support, ensure timely issue resolution, and develop best practices.
• Manage the incident lifecycle, perform root cause analysis, and collaborate with cross-functional teams to resolve issues.
• Track application performance and recommend improvements.
• Manage application changes, deployments, and configuration adjustments.
• Maintain support procedures, incident reports, and performance reviews.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
• More than 6 years of experience in application support with minimum of 3 years of experience in a leadership or management role.
• Strong understanding of application support and maintenance processes.
• Proficiency in managing a diverse set of business applications.
• Strong understanding of application support, ITIL processes, incident, and change management.
• Proven experience in managing support teams, strong organizational and problem-solving skills, and the ability to lead in a dynamic environment.
• Experience managing vendor relationships and ensuring SLA compliance.
• Proficiency in root cause analysis, data reporting, and process optimization.
• Excellent communication, customer service orientation, and adaptability.
• ITIL, PMP or equivalent project management certification is highly desirable.

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Service Crew is essential in maintaining the highest standards of service excellence within the outlet, ensuring customers' seamless and delightful experience.

YOUR RESPONSIBILITIES

Service Excellence:

• Deliver consistent and exceptional customer service standards by displaying a friendly, welcoming attitude and promptly addressing inquiries.
• Ensure a clean, organized, and always inviting environment within the outlet, adhering to hygiene and safety protocols.

Preparation Partner:

• Partner with the kitchen team to ensure timely preparation and cooking of food items before operational hours, maintaining quality and freshness.
• Uphold food safety standards, following recipes and procedures for food preparation.

Food Service Partner:

• Engage customers courteously, prepare orders accurately, and provide recommendations based on menu offerings.
• Address customer queries regarding menu items, ingredients, and special dietary requirements, ensuring an enjoyable dining experience.
• Serve orders promptly and accurately, paying attention to presentation and adhering to service standards.

Cashiering Duties:

• Process customer transactions accurately and handle payments efficiently.
• Maintain POS (Point-of-sale), reconcile sales transactions, and ensure the accuracy.

Flexibility and Team Support:

• Demonstrate adaptability by rotating through various job roles within the outlet to support operational needs and ensure a smooth workflow.
• Collaborate effectively with team members, assisting in tasks beyond designated roles to maintain operational efficiency.

WHY JOIN US?

• Monthly performance incentives for full-time service crew
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Nutritious staff meals
• Grooming allowance
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Sales Executive

Working Hours: Monday-Friday [8:30 am to 6:00 pm]

Location: Aljunied

Salary: $2900 - $3500

Requirement:

• With class 3 license and sales experience in relevant industry

Job Scope:

• Researching prospects, cold calling, and generating new leads.
• Introducing our products or services, qualifying leads, and nurturing leads using email marketing or direct mail.
• Setting up and delivering a sales presentation or attending site briefings and doing site measurements.
• Sending proposals, generating quotes, and negotiating terms.
• Follow up with sales orders and coordinate with the project team to ensure jobs are completed on schedule.
• Attend monthly sales meetings and provide quotations timely.
• Handle customer inquiries and provide quotations timely.
• Handle phone calls and emails from potential clients.
• Attend to walk-in customers.
• Follow up for outstanding quotations that are not converted to sales orders.
• Resolves customer's issues.
• Make appointments and visit potential customers for new business opportunities.
• Prepare quotation & site measurement if any
• To support the project team in the job coordination work

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Great employees benefits:

• Rapid career advancement for high performers
• Professional upskilling
• Employee referral fee
• Free daily meals and many more!

In this job, you will:

• Make wraps, assemble daily bowls to company’s established standards of quality, safety and hygiene
• Perform light-cooking such as boiling, making side dishes and sauces
• Prepare raw food ingredient such as meat, poultry and vegetables
• Carry out food preparation processes including thawing, washing, cutting, marinating, portioning food ingredients, according to standard operating procedures (SOP)
• Set up and replenishing salad bar with fresh food ingredients

We’re hiring at our outlets island-wide! Speak with us today to find out the hiring outlet nearest to you. For more details, WhatsApp or call us at 8181 0610.

Job Descriptions

This is a full-time on-site role for a Service Crew at Seoul Restaurant at Jurong Point.

• The Waiter/Waitress will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.
• The role also involves communicating with kitchen staff and maintaining the upkeep and cleanliness of the dining hall.

Job Requirements

• Customer Service and Communication skills
• Experience in the Food & Beverage and Food Service industry
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of cooking and food safety
• Excellent interpersonal skills and a friendly demeanor
• Prior experience as a Waiter/Waitress is preferred

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 16 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Mon to Fri - 8am to 5.30pm

Job Description

Attend to customer enquiries and complaints, including on-site calls

Recommend preventive measures and provide prompt and effective resolution to technical problems

Assuage dissatisfied customers with prompt resolutions for any product or service issues

Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors

Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department.

Job Requirements.

Diploma/Degree in Mechanical Engineering

Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

Resourceful with good analytical and interpersonal skills

Strong communication skills

Good team player with ability to lead and multi-task

Possess Class 3 driving license will be an added advantage

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Competitive Compensation and Benefit Package

Group Hospitalization, Medical Insurance and Dental Benefits.

Career Advancement, Professional Development Training Workshops

A supportive collaborative team

Job Description:

Verifying warranty and service contract coverage using in house system

Order & issue PO to supplier for spare parts require for repair and servicing per requisition from servicing team/mechanics

Liaise with internal and external parties for processing of ordering spare part

Provide quotations to vehicle owner for service/repair jobs

Expedite parts arrival, verify PO & invoice from supplier prior handling to servicing team

Tracking servicing and repair job

Attend to walk in client enquiry

Attend to phone calls and customers enquiries

Attend in customer bookings and explain the terms of service/rental or lease agreements

Liaise with administrative staff on the completion of all papers works with the customers and payment collection

Maintain proper record of documents and correspondence

Ensure the servicing of all rental car are timely

Monitoring the entire process repair for customer vehicle under service/repair/claim

Negotiate and close deal, and handle complaints or objections

Handle stock of brand-new vehicles such as take photo and arrange/send for inspection

Handle customer requests on a timely manner and collect all necessary information and documentation

Build and maintain strategic relationship with existing clients and partners with the aim of increasing sales

Ensuring client requirements are addressed to their satisfaction

Issue invoice for service and repair vehicle

Preparing paper works for all rental agreement and sales/purchase agreement

Providing quotation for potential long-term leasing client

To drop of car on and off timely around in workshop

Complete any ad-hoc task given

Working Hours:

Monday to Friday- 0845am-0545pm

Saturdays- 0845am-1600pm

No overtime work

Job Requirements:

Enjoy interacting and helping clients

Be able to effectively communicate with clients

Motivated and driven personality

Able to multi task

Class 3 Driving licence

Job Benefits:

Daily lunch provided

Annual leave

Dental Benefits

Health insurance upon confirmation

Annual bonus (depending on performance)

Staff rate for car rental and trading of cars