Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

Job Brief

The Company is a mid-sized organization with a headcount of about 150 employees. It has been operating in secured data handling space over the last 25 years and has expanded into new digital services to serve its customers. The Company is looking for an experienced Head of Digital Services to grow and manage the digital service business.

The successful candidate needs to have an entrepreneurial mindset, excellent leadership skills and a hands-on attitude. The ideal candidate is expected to (i) grow the digital service business of the Company; (ii) work with partners and government agencies; (iii) manage the operations of the digital service business; and (iv) manage the marketing and customer outreach activities of the digital service business.

Responsibilities

• Acquire new customers, maintain existing customers and manage client relationships (new and existing)
• Build and maintain profitable partnerships with key external partners
• Work closely with internal stakeholders to meet customer requirements and to enhance the existing suite of services and products within the digital service business
• Understand, translate and map customers’ business and functional requirements to product offerings and assist customers in evaluating its benefits and value
• Manage the day-to-day operations of the digital service business
• Deliver customer presentations and attend sales meetings and partner conferences
• Monitor the performance of the digital service business activities using key metrics and prepare reports for senior management
• Assist in setting financial targets and budget development and monitoring
• Develop and implement digital strategies according to company goals and objectives, with the aim of driving revenue growth for the organisation
• Conduct market research and analysis to create detailed business plans on digital business opportunities (expansion, business development etc.)

Requirements

• Proven experience as a business leader or other relevant role
• Proven experience in sales and/or marketing and managing relationships with key clients
• Good operational experience in managing business and operational processes
• Good knowledge of performance reporting and financial/budgeting processes
• Excellent organizational, leadership and management skills
• Outstanding communication and interpersonal abilities
• Degree in business administration, finance or relevant field

• Well Established Company
• Basic $2800 - $3800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Repair & maintenance of cleaning equipment, e.g. road sweepers, ride-on auto-scrubbers etc.
• To perform troubleshooting on various electrical circuitry
• Any ad hoc duties as assigned

Job Requirements:

• Possess Nitec/Diploma in Electrical and Electronic or Mechatronics Engineering or relevant qualification
• Possess knowledge and or experience in AC DC motors, understand single-phase & three-phase, hydraulic system, lead acid battery will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2500 - $3000 + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
• To prepare invoices, monthly reports for consolidated billing
• To maintain and upkeep the filing system and SWM software on all aspects of waste information
• To assist Customer Service Manager to ensure smooth daily operational in the team
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
• To update customer database in respect of customers and potential customers
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met

Requirements:

• Min Diploma in Business Management or equivalent
• At least 1 year of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Join our team at Quest Asia Technologies, a subsidiary of AJJ Healthcare focusing on the distribution of premium ultrasound technology. We are at the forefront of healthcare innovation, and a dynamic force in the Singapore's medical technology industry. Our collaboration with a world-renowned brand exemplifies our commitment to excellence and cutting-edge solutions. We are a company where passion for improving healthcare meets the thrill of technological advancement. If you're looking to make a real impact in the medical field with a team of dedicated professionals, Quest Asia Technologies is your destination.

Job Scope:

Organizing visits for service, installation, repair, troubleshooting, and relocation.

• Commissioning and installing new equipment at customer locations.
• Dismantling and setting up equipment for demonstrations.
• Providing training to users for equipment familiarity.

Customer Interaction:

• Responding to service inquiries.
• Participating in user meetings.
• Committing to customer satisfaction and fostering a service-oriented team culture.

Service Administration:

• Preparing service quotations, contracts, reports, and invoices.
• Managing the procurement and distribution of spare parts from suppliers.
• Coordinating the delivery and collection of equipment for in-house repairs and new installations.
• Addressing outstanding debts with proactive measures.
• Returning faulty parts to vendors for analysis and testing.
• Supplying technical information and quality reports to the Principal.

Requirement

• Freshgraduate with relevant backgroud is welcome to Apply!
• Min. Diploma in engineering.
• Prior experience with diagnostics imaging devices would be an advantage
• Independent and strong team player
• Training will be provided plus opportunity for factory training with certifications

Key Responsibilities

• Monitor and lead Service Department staff to ensure growth of business and improvement of profitability.
• Oversee the development and management of service customer base.
• Handle debt collection for service department customers.
• Assist General Manager in the development of the Preventative Maintenance business.
• Provide technical advice to potential customers regarding servicing of the Company’s products.
• Prepare quotations for supply, repair, and installation of products.
• Coordinate service staff to ensure clients is updated on service schedule.
• Assist to manage the overall Occupational Health and Safety.
• Monitor overall quality standards for the service work carried out.
• Liaise with client to ensure accurate paperwork details for manufacturing purpose.
• Effectively negotiate and resolve any disputes.
• Ensure invoice is prepared in a timely manner.
• Comply to Company policies.

Job Requirement:

• Good interpersonal and communication skill
• With related experience in managerial role
• Ability to coordinate in paperwork / reporting preparation
• Ability to cross sell company products and services
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

We are hiring Temp / Contract Clinic Assistants (Clinic/Dental) / Patient Service Associates to be outsourced to various healthcare organisations.

Job Scope:

• Provide professional customer service to clients
• Registration for clients and patients
• Management of patient’s medical records
• Assist in scheduling appointments
• Basic housekeeping and upkeep of clinic operations
• Any other ad-hoc tasks

Requirements:

• commitment of 3-6 months
• Candidates with prior experience in healthcare sector will be preferred
• No experience / Fresh is ok!

Apply now by sending your resume to [email protected],

or call Jeff Yeo at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Jeff Yeo | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

We are seeking enthusiastic individuals to join our team at Dempsey as Service Crew, Captains, and Supervisors!

Position: Service Crew / Captain / Supervisor
Location: Dempsey
Working Hours: 5 Days, 44 Hours

Why Join Us?

• Be part of a dynamic team in a bustling environment
• Opportunities for career advancement and growth
• Attractive benefits package (Monthly Incentives + Bonuses)

Responsibilities:

• Provide exemplary customer service by greeting patrons, taking orders, and ensuring their needs are met throughout their dining experience
• Maintain a clean and organized dining area, including tables, chairs, and service stations
• Assist in preparing and presenting food and beverages according to established standards
• Handle cash and electronic payments accurately and efficiently
• Monitor inventory levels and communicate replenishment needs to management
• Train and mentor new team members to uphold service standards and procedures
• Address customer complaints and resolve issues promptly and professionally
• Collaborate with kitchen staff to ensure timely and accurate order fulfillment
• Adhere to food safety and hygiene regulations at all times
• Assist in opening and closing duties as required

Requirements:

• Previous experience in a similar role is preferred, but candidates with no experience are welcome too!
• Customer-oriented with excellent communication and interpersonal skills
• Ability to thrive in a fast-paced environment and multitask effectively
• Strong attention to detail and organizational skills
• Team player with a positive attitude and willingness to learn
• Candidates for Supervisor positions should have leadership experience and the ability to motivate and coach team members.

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Responsibilites:

• Receive and record all inquiries, gathering caller details such as name, company, and contact information for follow-up by sales staff.
• Aid in preparing proposals based on information provided by Sales and Marketing teams, both verbal and written.
• Generate invoices and compile monthly reports for consolidated billing purposes.
• Maintain and organize the filing system and waste information on SWM software.
• Assist the Customer Service Manager in ensuring smooth daily operations within the team.
• Support the Customer Service Manager and Sales Director in customer care matters, including handling feedback and complaints, and gathering market intelligence.
• Update the customer database with information on existing and potential customers.
• Coordinate with various departments, such as logistics and operations, to ensure customer requirements are met effectively.

Requirements:

• Diploma holder and above
• At least one year Customer Service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Youth Work Associate / Assistant

Working location: Buangkok
Working hours: Shift work(2 shifts, 8 hours/shift); 8:30am – 4:30pm // 2:30pm – 10:30pm
Salary: $2600 - $2900

Youth Work Associate will be working with the youths staying in an institutional facility, which focus on community rehabilitation.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions.
• Ensure safety and security of premises, include perform body & property check, carry out security patrols, dormitory checks, and conduct urine test (when necessary)
• Manage and provide care for the daily living needs of the residents in the Hostel.
• Plan and conduct engagement activities in educational and recreational programmes for the residents
• Able to develop positive relationship with the residents.
• Facilitate proactive and restorative circles (attain competence)
• Involve in admission process.
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• Diploma with 2 years working experiences.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Primary responsibility is the Engineer function for Singapore TCM.

1. Responsible for troubleshooting equipment failures.
2. Plan, schedule and perform predictive and corrective maintenance.
3. Ensure accurate and updated maintenance records.
4. Provide maintenance report and conduct meeting.
5. Develop and implement maintenance procedures.
6. Track uptime, downtime, MTBF and MTTR of CDS.
7. Perform FMEAs and implement solutions.
8. Manage spare parts inventory and ordering.
9. Lead Service Team/Technicians in the timely completion of all required tasks.
10. Prepare training materials and provide trainings for site operations & service personnel on equipment operation and maintenance.
11. Ensure high standard on safety and housekeeping and assist in such audits.
12. Generate reports and presentations on all related activities, abnormal or incidents.
13. Lead startup, commissioning, installation of CDS, SDS and process systems
14. Involved in improvement plan.
15. 24 hours standby for emergency activation or shutdown.
16. Do roaming check on all chemical rooms, CDM & SDM to make sure the all are in order.
17. Report all abnormal conditions & findings to Customer’s Facility Engineer and TCM Manager.
18. Response to all complaints and requests from Customer’s Facility personnel or POU personnel and work closely to solve problems; escalate to high level if necessary.
19. Perform miscellaneous job-related duties when necessary & upon request by client or TCM managers.

Required critical behaviours

• Strong customer focus
• Generates a motivating and trustful working environment
• Encourages innovation and search for new solutions
• Is future, goal and performance oriented
• Demonstrates tenacity and commitment to overcome obstacle
• Is flexible and pragmatic in working with site team and clients
• Possesses leadership quality and is a team player
• Upholds responsibilities assigned
• Conscientious and methodical
• Good communications skills
• Good interpersonal skill

Required qualifications/experience

• Minimum Diploma in Engineering field or equivalent (preferred in Chemical / Mechanical / Mechatronics / Electrical & Electronic or Control & Instrumentations).
• Minimum 3 years of working experience in semiconductor or chemical and gas industry (is added advantage).
• Strong technical skill and troubleshooting knowledge.
• Experience in 8D methodology (problem solving approach) with 5Whys analysis, Fishbone analysis to write incident report (is added advantage)
• Know FMEA process.
• Good in computer skill and Microsoft office.

The Opportunity:

1. Permanent Role | West/East
2. Working hours: 44 hours per week
3. 5.5 days work week (alternate Sat)
4. Basic up to S$2,500 + OT pay (OT volume depends on role)

Adecco is partnering with various third-party logistic companies that are handling retail & fashion, cleaning appliances, fast moving consumer goods, semiconductor goods etc. They are looking for a Customer Service Coordinator to join their team. You will be assisting with the shipping documents and handling customers' enquiries.

The Job:

• Provide customer service support through phone and email channels.
• Prepare shipping documents and handle import/export documentation.
• Monitor shipments to ensure timely delivery.
• Process invoices promptly and accurately.

The Talent:

• At least 1year(s) working experience in the related field
• Team Player, positive and willing to learn attitude
• Able to commit OT as and when required

Next Steps:

• Apply through this application or send your resume to wa.me/6596317519 or can email to [email protected] in MS Word Copy.
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Job Title: Senior Service Technician (ID8146)
Location: Woodlands, Singapore
Working Hour: Monday – Friday 8:30am – 5:30pm, Saturday 8:30am – 12:30pm
Salary: $2500 - $3600

Job Description:
•Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
•Access Control ~ Able to work under minimal supervision.
•Experience in Security System is a plus.

Requirement:
•Candidate must posses at least a NITEC, Professional Certificate in ( Electrical/ Electronic/ Mechanical) or equivalent.Must have basic Electrical/ Mechanical and Eletronic background.
•Billingual in English and Mandarin (in order to liaise with English and Mandarin speaking asociates)
•Have a Class 3 or higher driving licenses is a must.
•Have a CSOC is a plus.
•Able to start work immediately or short notice. Entry level candidates are welcome to apply

Key Responsibilities:

• Interview loan applicants to gather financial information.
• Explain loan terms and conditions, and answer any questions from applicants.
• Guide customers through the application process, ensuring they understand the requirements and steps involved.
• Conduct background checks and assess credit reports to ensure the reliability of the applicant.
• Develop and maintain relationships with existing and potential customers to foster trust and business growth.
• Schedule appointments with clients to facilitate payments.
• Make follow-up calls with customers to explore better business opportunities.
• Ad-hoc duties as assigned

Working hours:

• Monday to Friday (10:30am - 7:30pm)
• Saturday (10:30am - 4:30pm)

Skills and Qualifications:

1. Min GCE “O” level certificate
2. Proficiency in English and Chinese (verbal and written)
3. Entry-level candidates are welcome to apply

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Duties and Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the Eunos Crescent community
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements
• Coordinate and manage stakeholders communications for programmes and services
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources
• Work with other organisations to execute programmes.

Who we are looking for:

• Candidate must possess at least Minimum Diploma in Social Services related
• Preferably with relevant experience in working with elderly clients in the community setting and healthcare or social service sector
• Knowledge of programme design, implementation, and evaluation
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team, and to manage multiple tasks and priorities
• Possess adaptability to find ways of solving and/or pre-empting problems
• Applicant must be willing to work 5.5 days/week and work at Eunos Crescent

We regret that only shortlisted applicants will be notified.

Summary:

This role will be responsible for expanding sales in service repairs, spare parts, and reconstruction, striving to meet or exceed sales targets. This entails preparing and overseeing quotations, tender submissions, and negotiations, while maintaining accurate sales forecasts and reports. Building and nurturing strong relationships with existing customers is crucial, alongside strategizing and implementing market growth initiatives. Key responsibilities include conducting sales activities such as presentations, site surveys, and negotiations, as well as managing all contractual and project aspects of secured projects.

• Position: Sales Engineer
• Company Industry: Lift & Escalator Service Industry
• Employment Type: Full-time
• Working Hours: 5 Days, Monday to Friday, 8:00 a.m. - 5:45 p.m.
• Working Location: East, Singapore
• Salary Package: Basic up to $5,000

Key Responsibilities:

• Expand sales in service repairs, spare parts, and reconstruction to meet or exceed sales targets by preparing and overseeing quotations, tender submissions, negotiations, and all subsequent follow-up actions.
• Deliver accurate and timely monthly sales forecasts and reports while developing and maintaining strong, ongoing relationships with existing customers to nurture future business opportunities.
• Strategize and implement market growth initiatives within assigned segments and territories, conducting sales activities including presentations, site surveys, and negotiations.
• Manage all contractual and project aspects of secured projects, ensuring comprehensive oversight and successful completion.

Job Requirements:

• Minimum of 3 years of B2B sales experience in construction or engineering, such as mechanical, electronics, or electrical.
• Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Diploma in Engineering.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· Min. O level/ diploma or equivalent

· Knowledge of medical terminology is a plus

· Excellent communication and interpersonal skills

· Strong attention to detail and accuracy

· Ability to multitask and work in a fast-paced environment

· Proficiency in Microsoft Office Suite

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Responsible for the effective and efficient management of the Liaison Centre’s call centre and customer service areas
• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.
• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency
• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital
• Monitor complaints/feedback and guides the team in resolutions
• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines
• Build a strong and competent team that can deliver high service standards
• Promote a working environment that supports work satisfaction

JOB REQUIREMENTS

• A Bachelor’s degree in any discipline
• At least 5 years working experience in a supervisory/leadership role in the healthcare industry or any service-related industries with frontline/customer-fronting roles managing teams
• Excellent communication (oral and written) and interpersonal skills
• Service oriented individual with passion for healthcare industry
• Process-driven and customer-focused
• Strong leadership and supervisory skills and able to command respect from team members
• Good organizational and stakeholder management skills
• Able to think on the feet, solve problems and make sound decisions
• Able to exercise initiative, manage pressure and multi-task in a fast-paced environment and work across departments/functions in a large and complex organization

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Liaison Centre Manager

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd E
A License No. 99C4599