Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Service Manager (Marine)
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to the satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing/ Laser Marking
• Position Title: Field Service Engineer
• Working Location: Kallang
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $4,000 + Bonus + Insurance coverage
• Duration: Permanent

Key Responsibilities

• Perform regular maintenance, repair, and servicing of various laser equipment and machines
• Execute onsite support and equipment/machine installation with accuracy and efficiency
• Manage an array of work orders with a focus on timely follow-up and resolution
• Provide independent service with minimal supervision, highlighting self-discipline and initiative
• Utilize knowledge of electrical systems and mechatronics in the installation, troubleshooting, repair, and service of laser machines

APPLY NOW!!!

• At least a Diploma in Electrical/ Electronic or its equivalent.
• Minimum 1 year of working experience in Laser Application Equipment and Semiconductor Industrial, with knowledge of electrical & mechatronics.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66111 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities:

• Assist in the performance of clinical and laboratory procedures.
• Provide receptionist duties at front counter
• Prepare and dispense medications
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate claims
• Handle all transactions include payments and ensure proper documentation
• Perform basic assessment for patient
• Prompt for low stock medications and supplies
• Arrange/Booking appointment for patients for follow-up treatment and vaccination
• Assist doctors with chaperoning and conduct minor procedures, swab procedure
• Daily e-submission of Managed Care claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Maintain filing system, coordinate appointments and other admin duties
• Rendering assistance during nebulizer use, perform First-aid and triage patients.
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:

• Min GCE “N”/”O” level and above
• Able to work in fast paced environment
• Those without related experience are welcome to apply
• Team Player and Good communication skill
• Those with more experiences may consider for Senior Position

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD MEDICAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Japanese Izakaya located at Novena Locality

As a Waiter/Waitress, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.

A Waiter/Waitress should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.

The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.

The Waiter/Waitress will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.

The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.

A Waiter/Waitress is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Scope & Responsibilities

Leadership & People ManagementBe proactive and responsible for own duties and assist others where required
Service ExcellencePerform all service duties including but not limited to the following:
Opening and closing of restaurant
Taking and fulfilling customers’ orders
Cleaning and clearing tables
Proper handling of the POS system
Other side duties
Comply with operational service standards
Assist in organisation and maintenance of inventory and storage
Risk ManagementWork in line with the restaurant’s risk aversion programme
Assist in health and hygiene audits as well as safety checks

Amber Group is looking to hire a highly motivated, intellectually curious, and team-

oriented specialist to join an innovative and dynamic fintech unicorn. The role offers an unique opportunity for the individual to develop professionally in an exciting and evolving field of crypto/ blockchain financial services.

Job Responsibilities:

• Provide technical support and technical consultation to end users and resolve terminal failures of IT equipment;

• Carry out standardized operations, records and follow-up on daily work according to the company's IT service management requirements;

• Responsible for the SLA achievement rate and user satisfaction of various services;

• Able to actively think about service improvements and optimization points, and formulate suggestions or plans;

• Actively observe and report the risks of various front-line IT services;

• Discover and solve user pain points, and assist in establishing various tools or processes to prevent problems from recurring.

• Handles ad-hoc projects and assigned duties from senior management

Job Requirements:

· Bachelor degree or above, computer or management related major is preferred, and more than 3 years of IT user support experience;

· Strong communication skills, able to communicate efficiently with various technical or management personnel, VIP support experience is preferred;

· Have rich experience in supporting Windows, Mac OS operating systems, networks, etc., and be able to troubleshoot and provide corresponding solutions to PC software and hardware problems, network problems, application problems, etc.;

· Strong process, quality management and standard implementation capabilities to ensure the uploading, distribution and execution of information;

· Fluent communication skills in Chinese and English

Service Crew is responsible for presenting menus and able to answers question on meal items. Service Crew should able to makes recomendations and serves food to customers.

Phillip Wain has been a leader in fitness and beauty industry for over 30 years in Asia Pacific. In complete luxury and privacy, members experience quality services including gym, group exercise, personal training, facial, slimming, massage, spa and nutritionist’s advice. We aim to provide the ultimate health and beauty solution to members with our luxurious facilities. To cope with our aggressive growth and expansion plan in beauty & fitness, we are inviting dynamic individuals to join our fast growth team.

Food and Drinkcs Counter Service Attendant

Key Responsibilities:

· To prepare and serve food and beverages to our members.

· Help plan daily menu for clients.

· Upkeep cleanliness of pantry, work space and juice bar counter.

· Support in-house monthly events for members.

Requirements:

· Experience in preparing local dishes. Basic certificate in Food and Hygiene an advantage.

· Good interpersonal and communication skills.

· Passion in customer service.

· Require to work retail operating hours and alternate weekend.

Remuneration & Benefits:

• Attractive basic salary, performance incentive and 13-month bonus.
• Meal & Punctuality Cash Allowance.
• Medical.
• We provide meal on working day.
• Staff discounts on skincare and sports boutique.
• Pampering beauty treatments.
• Annual leave and statutory holidays.

Interested applicants are invited to apply or contact us from Monday to Friday, from 9am to 5pm at 62500100. Our club is centrally located at 333, Orchard Road, Hilton Singapore Orchard, #07-00, Singapore 238867.

www.phillip-wain.com

Job Requirements

• Greet and attend to walk-ins

• Take orders in POS system, prepare beverage, serve customers

and clear tables

• Provide and maintain excellent customer service to customers

• Respond promptly to customer inquiries

• Package food and beverages for sale

• Adhere to all food safety regulations and quality controls

• Ensure and maintain store and personal hygiene

• Monitor stock levels and assist in ordering

• Perform day to day pre-opening and closing activities as per SOPs

We are looking for someone who is:

• Responsible, customer-driven, committed and willing to learn

• Positive attitude with good interpersonal skills

• Able to prioritize, multi-task and work in a fast-paced environment.

• A good team player

• Able to commit rotational straight shifts, weekends and public

holidays.

Note: Part-Timers and students who are on term break are also welcome to apply. However need to commit at least minimum 5 hours (excluding break)

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Good working knowledge in handling multi type of engine (Main Engine or Auxiliary engine)

· Self-starter, team player, strong management skills and possess good analytical skills.

· Able to lead and guide the team for service excellence.

· Able to travel when required at very short notice.

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description:

1. Responsible for maintenance & add-on related activities including attending meetings, coordination and supervision works.

2. Plan the maintenance schedule and ensure that the work schedules are executed as planned.

3. Review and check the service reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.

4. Assign tasks to the team when there are breakdown calls from the clients.

5. Monitor and follow up on procurement of parts.

6. Ensure the sub-con workers follow proper work processes.

7. Perform price negotiation to meet the budget.

8. Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.

9. Provide supervision to the Engineers and Technicians for day-to-day work activities.

10. Follow up payment from the customers.

11. Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.

12. Co-ordinate with the project teams for projects handover.

13. Arrange and conduct training for the staff.

14. Other duties as assigned,

Job Requirements:

1. Diploma / Degree in Engineering.

2. At least 5 years of work experience in the related field.

3. Experience in one or more of the following fields will be an added advantage:

· Building Management System

· Security, Access Control, CCTV System

· Fire Alarm System

4. Good management Skills.

5. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.

Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have immediate vacancies for suitably qualified individuals to join us as Customer Service Officer in the Customer Service Department. The department offers consumer banking products and services such as savings accounts, fixed deposits, current accounts and remittances services to both corporate and individual customers.

The successful candidates will be trained to perform work at various desks within the department. The training will cover both front-office counter service duties and back-office operational and administrative duties. The successful candidates will learn to handle over the counter banking transactions including opening of accounts; handling customer enquiries; and attending to customers’ account requests, as well as back-office end-to-end processing of inward and outward remittance transactions; cheque clearing and inter-bank GIRO payments; preparation of reports and static data maintenance and other general administrative duties. Successful candidates will also have opportunities to be involved in projects and system enhancement work.

The preferred candidate must satisfy the following requirements:

• A recognised Degree.

• At least 1 year of banking experience, preferably in branch banking/ payments.

• Ability to learn fast and work independently and adaptable to changes.

• Cheerful disposition, service oriented with good interpersonal and communications skills.

• Strong team player and able to effectively and quickly build relationships and establish trust, respect, competence and confidence.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Location: Tuas/Woodlands Checkpoint

Gross Salary: Up to $3100 (Including Allowances) + Bonus.

Working Hours: 12-hours rotating shift (10am to 10pm, 10pm to 10am) (2 Day, 2 Night, 2 Off). 2 hours break.

Job Responsibilities:

• To assist Supervisor in overseeing the ground operation at respective site with respect to overall staff’s deployment
• Attending to all operational matters and make situation decisions to minimize disruption to the operation.
• Ensure that all staff deployed on site adheres to the general rules relating to personal safety, security & guidelines.
• Ensuring proper distribution of workload among the team & providing training and guidance to CSO
• Attending to emergencies, urgent calls and implementing contingency plans procedures in accordance with SOPs\
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition.
• Submitting daily statement of accounts together with the relevant reports using the format approved
• Any other ad-hoc duties as assigned.

Job Requirements:

• Minimum Diploma Level with supervisory/managerial experience.
• Able to work rotating shifts (Including weekends & PH)
• Uniform will be provided.

Thank you for your application, we regret that only shortlisted candidates will be notified.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.”

P-Serv Pte Ltd

EA License No: 90C3494

Sharmila Damodharan | EA Personnel: R22107764

You may also reach me at 9777 6201 for further information.

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Quick Restaurant Service Crew/ Management Trainee. Full/Part Time. 6 workdays. Up to $2,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Orchard / West

Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 to 6 working days / 1 to 2 days off
- Shift schedule between 11am to 930pm

Payment
- up to $2800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week
- Weekly Payment (Every following Friday/ Sunday) – Part Time

Whatsapp Grace 87952790

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

We are looking for a Supply Chain Assistant to support the Supply Chain Manager in managing local sales and delivery. In this role, you will play a crucial part in overseeing the order fulfilment process and ensuring efficient coordination between local sales and delivery operations.

This position is open for applicants seeking for Work Study Diploma in 2024.

Job Description:

1. Oversee and manage the entire order fulfilment process, ensuring smooth coordination between local sales and delivery.
2. Coordinate with Sales, Production, and Operations departments to ensure timely processing, packing, and delivery of sales orders.
3. Prepare essential documentation, including delivery orders, packing lists, and invoices.
4. Document sales transactions in the SAP system accurately, and handle after-retail sales services.
5. Address customer queries and concerns to enhance overall customer satisfaction.
6. Perform follow-up actions with the finance department to ensure payment is received and close sales
7. Utilize data analytics tools to analyze sales and supply chain performance.
8. Generate insightful reports for continuous process improvement, when required.

Requirement:

1. Diploma, preferably in logistics/supply chain/operations, or equivalent.
2. Meticulous with an eye for detail.
3. Strong communication, organizational skills, and ability to work in a fast-paced environment.
4. Proficient in both verbal and written communication in English and Mandarin to interact with Mandarin/English-speaking clients/stakeholders.
5. Willing to take up ad-hoc duties assigned by the company.
6. Knowledge of SAP will be advantageous.
7. Experienced candidates may be considered for the Supply Chain Executive role.

Job Highlights

1. Job Types: Permanent
2. Working Hours: Mon to Fri 9 am to 6 pm
3. Great learning development opportunities.
4. Work-life balance and positive/friendly working environment.

Job Description

• Able to handle key customer account or manage accident claims operation team
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.
• Be the main person to manage all assigned customer feedback/ complaints in relation to vehicle conditions and repairs.
• Manages through subordinate managers and professionals in larger groups of moderate complexity.
• Give input into developing budget.
• Provides input to strategic decisions that affect the functional area of responsibility.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Performs ad hoc duties as assigned by Supervisors.
• Develops and maintains outside vendor and service provider relationships.

Requirements

• Min O Level
• 1 to 2 years relevant work experience (car rental)
• MS Office proficiency
• Team player, motivated and able to work well under pressure.
• Must be contactable by means of hand phone at any time including weekend and public holidays.
• Ability to handle key customer account

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:12EHR5G9

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry