Job Description

• Industry/ Organization Type: Manufacturing/ Laser Marking
• Position Title: Field Service Engineer
• Working Location: Kallang
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $4,000 + Bonus + Insurance coverage
• Duration: Permanent

Key Responsibilities

• Perform regular maintenance, repair, and servicing of various laser equipment and machines
• Execute onsite support and equipment/machine installation with accuracy and efficiency
• Manage an array of work orders with a focus on timely follow-up and resolution
• Provide independent service with minimal supervision, highlighting self-discipline and initiative
• Utilize knowledge of electrical systems and mechatronics in the installation, troubleshooting, repair, and service of laser machines

APPLY NOW!!!

• At least a Diploma in Electrical/ Electronic or its equivalent.
• Minimum 1 year of working experience in Laser Application Equipment and Semiconductor Industrial, with knowledge of electrical & mechatronics.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66111 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Depending on allocated project
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• To install, service, support, upgrade and maintain equipment.
• Perform a variety of moderate to complex assignments, such as diagnosing equipment problems and making repairs or adjustments.
• To understand system parameters and interactions to allow process development and extension electronic-mechanical troubleshooting on the equipment.
• To support the team in meeting customers’ expectations and company’s expectations.
• To provide direct support on machines at customers’ fab.
• To write technical report.
• To handle specific jigs during service jobs.
• Assist senior colleagues in performing higher-level jobs such as robot teaching & sub-units.
• To perform ad-hoc delivery work.

APPLY NOW!!

• Minimum NITEC in Electronics/Electrical/Microelectronics Engineering, or related
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66049 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Descriptions

Manage inbound and outbound calls in a timely manner
Follow SOPs when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Build sustainable relationships and engage customers
Keep records of all conversations in our ops center databases
Meet personal/team qualitative and quantitative

Expand reseller business

Job Requirements

Min. Higher Nitec in any service-oriented field
Min. 1-year experience in a customer support role

Can communicate in chinese
Familiar with CRM systems and practice
Able to work under pressure, adapt and respond quickly

Job Purpose

What the job should do?

1. Regional scope to develop and oversee execution of the marketing plan covering IWM brand, traditional and digital marketing as well as leading initiatives to create a delightful customer experience.
2. Key areas to be covered under this role:

a. Regional scope to develop and oversee execution of the marketing plan

b. Covering IWM brand

c. Traditional campaign marketing

d. Digital ‘always-on’ marketing

e. Leading initiatives to create a delightful customer experience

f. Forging and managing partnerships to leverage third-party offerings

To whom or what it should be done

1. The role would be reporting to the Head of Group Islamic Wealth Management

How it supports the business

1. IWM targets achieved
2. Speed to market
3. Increase in awareness and recall of IWM
4. NPS score for IWM customer journeys

Job Description

• Marketing strategy

Develop and implement a comprehensive regional marketing strategy aligned with organizational goals and aimed at promoting Islamic wealth management products and services

Oversee digital marketing efforts including online advertising, social media, email campaigns and other digital channels to reach target audiences effectively.

• Brand management

Oversee and maintain the organisation’s brand image, ensuring consistency and alignment with Islamic Finance principles

• Customer acquisition and retention strategies

Develop and implement strategies to enhance the customer loyalty and retention, focusing on delivering excellent customer experiences.

• Event management

Plan and execute events, conferences, and other marketing initiatives to enhance brand visibility and engage with clients.

• Customer experience

Measure CX through NPS and other relevant means. Design and enhance customer journeys in partnership with key stakeholders in order to reduce friction and increase customer delight.

Job Requirement

• Degree in marketing, MBA with focus in marketing and customer experience; knowledge in Islamic Wealth management would be advantageous but not essential
• 10-20 years experience in marketing including exposure to wealth management
• Chartered Institute of Marketing certifications would be advantageous
• Marketing experience in wealth management
• Islamic banking experience advantageous but not essential
• Strategic vision
• Leadership skills
• Understanding of wealth management products
• Strong presentation and communication skills
• Passion for customer experience
• International experience would be a plus
• Ability to lead a decentralized team

About Agora Colearning

Agora Colearning is a one-stop education hub providing educational programmes for children aged 6 months to 16 years. We offer our own Student Care and Early Years programmes, as well as enrichment and tuition activities from best-in-class education providers. We help students learn, and develop life skills and competencies, whilst nurturing their physical health and well-being.

Role

Our Customer Experience team plays a dynamic and important in the running of our centre. They are the key daily point of contact for parents, students and teachers. You will be involved in both front-of-house duties and, additionally, in facilitation and overseeing certain student activities. If you love to engage with parents and children and are thorough and organised, this is the role for you. We are looking for both full-time and part-time candidates to join our team.

Responsibilities

Front-of-House Duties

• Staff the reception area, welcome parents and students, manage check-ins and check-outs of students
• Address initial parent questions and be able to triage enquiries across our range of offerings - Student Care, Early Years, third party Education Providers, Events
• Help identify parent and student needs, foster good relationships with customers by providing excellent customer service
• Manage administrative tasks including room set-up, bookings and rescheduling of programmes and assist with daily requirements such as centre-opening and closing and ensure the upkeep of centre equipment and premises

Requirements

• Prior experience working in front of house roles, liaising with parents and children is a plus
• Comfort and experience working with learning management software systems as is prior experience working with CRM systems
• Must be a “people-person”, and have outstanding communication and interpersonal skills, especially with parents and children
• A happy, driven, energetic mindset, with an ability to deal with unforeseen circumstances creatively and come up with practical solutions
• Willing to commit for ad-hoc, weekends & PH
• Fresh graduates and undergraduates are welcomed to apply

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Support after-sales services, prepare service reports.
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and
• maintenance.
• Responsible in daily field service works and operations.
• Plan training material and conduct training to clients or users.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/Refrigeration
• product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Marine Service Engineer
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 5000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• In-charge of repair / service sales division
• Main Engine & aux engine repair, pumps, compressors, purifier, hydraulic, etc at shipyard, working anchorage, OPL, follow voyage, PSA & Jurong port, etc

a. ship owner, ship manager

b. Shipyard – DDW Pax ocean, ST Marine, Keppel, etc

c. Industry – sewage treatment, Jurong & Kranji

d. Spares & equipment supplier

e. Engineer solution

• Prepare & submit repair /service quotation to customer
• Get quotation from repairer
• Co-ordinate and arrange internal and external service team
• Co-ordinate between customer, agent & vessel for dispatching our teams to go onboard vessel to carry out repair/servicing job and or pre-work inspection
• Follow up with customer for status of our offer
• Co-ordinate with repairer & customer for any claims, disputes or complaints on work done or supply
• Prepare & submit inspection / service report to customer in accordance with ISO requirement & standard, filing of report is part of the job scope as per requirement
• Update & submit, sales report - quotation, enquiry against actual sale statistic report by weekly, monthly & yearly
• Co-ordinate between the sales team & production / service team for reconditioning work of stock item
• Coard vessel to meet Capt / Chief engineer for service & spares sales call & inspection in due course
• Carry out risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop is part of the job responsibilities

APPLY NOW!!!

• Min. ITE in Marine or Mechanical Engineering
• Min. 3 years of working experience in the Marine industry
• Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors is a plus
• Those with sailing experience are welcome

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description/Specific Responsibilities:

· Troubleshoot & analyse machine mechanisms failure

· Rectify breakdowns & perform maintenance services

· Monitor and maintain stock inventory

· Provide technical support and products advisory to customers

· Provide sales services of products & services to customers

Competencies gain:

1. Will be trained and develop technical skill capabilities for daily BAU tasks

2. Trained to engage clients professionally

3. Gain experience and knowledge of the weighing industry

Duration of Attachment period:

6 months

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Service Manager (Marine)
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to the satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job description:

· Commissioning, Maintenance, Repair & Troubleshooting of marine electrical & mechanical equipment onboard vessels and in company premisses/workshop ( i.e. Burners, Boilers, Scrubbers, EGE, EBG, GCU and supporting systems).

· Ability and willingness to travel on short notice onboard vessels in region, but occasionally also globally.

· Employees must have ready valid travel documentation, passports, visas, seaman book and vaccinations as required to travel.

· This is full time position, and we welcome experienced candidates of all ages.

· Ensure that the work is executed according to the company’s Quality, Health, Safety and Environment guidelines and customer site procedures and report unsafe practices and incidents.

· Write Service Certificates (time sheets) on site and get them signed by customer.

· Write Service Reports with full details of job done, warn customer on possible safety issues, spare parts required/suggested and giving suggestions & recommendation of future services.

· Proactive recommendation of required/suggested spare parts to Customers.

· Communicate sales opportunities to Service Managers.

· Provide onsite and remote technical support to clients.

Required skills:

· Preferred experience with Boiler & Burners systems, Scrubbers, but it is not mandatory.

· Troubleshooting skills in electrical, electronic & mechanical systems.

· Basic programming skills of PLC (Programmable Logic Controllers).

· Basic parametrisation knowledge of industrial & marine controllers.

· Experience in automation, control and instrumentation devices, pumps, electrical motors, frequency converters, actuators, positioners, …

· Proficient skills in MS Office.

· Fluent written and spoken English.

· Cross cultural awareness.

· Structural and systematic approach when executing tasks.

· Attitude to provide high quality of work results.

· Good communication skills.

· Team player mindset with attitude to share knowledge and experience with Your colleagues.

· Customer oriented approach with effectively prioritizing and executing tasks with clear customer communication with no prestige attitude.

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Responsibilities and Duties:

Specific

• Conduct service walks, face-to-face interviews / research and gather feedback from patients.
• Handle, respond and deconflict complaints from patients/caregivers related to quality of service, orally and in writing. Ensure timely follow up with stakeholders and maintain accurate records.
• Manage, in person, difficult situations in relation to patients/caregivers and organize necessary resources to resolve the issues.
• Prepare report on monthly service quality feedback/results to Hospital Quality Steering Committee (HQSC).
• Evaluate results for outstanding team and excellence team awards for hospital updates.
• Work on new initiatives to improve service quality and patient experience, including working with volunteers.
• Draft policies and procedures.
• Supervise junior staff in service excellence unit.

General

• Assist in the preparation of reports and statistics as required.
• Assist in identifying problem areas, recommend and implement improvements.
• Perform other duties as assigned.

Job Requirements:

• Diploma/Degree from a recognised university or polytechnic with at least 3 years working experience in service industry e.g. hospitality, travel, retail. Healthcare experience is an advantage.
• Ability to communicate in vernacular languages is an asset (to liaise with vernacular speaking patients and caregivers).
• Energetic team player with initiatives.
• Good interpersonal, communication and organisational skills.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Customer Service Advisor (Outram)

Job Scope

• Able to handle key customer account or manage accident claims operation team
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.

Others

• Be the main person to manage all assigned customer feedback/ complaints in relation to vehicle conditions and repairs.
• Manages through subordinate managers and professionals in larger groups of moderate complexity.
• Provides input to strategic decisions that affect the functional area of responsibility.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Develops and maintains outside vendor and service provider relationships.

Requirements

• Min. O Levels cert
• 1 to 2 years relevant experience.
• More than 1 year Class 3 driving licence (Must).
• MS Office proficiency.
• Ability to be a team player
• Must be contactable by means of hand phone at any time including weekend and public holidays. (Allowance is given for HP)

We are hiring Barista-cum-service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Main responsibility is barista duty
• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Responsible for handling and serving food and beverages to customers (only during peak hours)
• Cashiering duties (only during peak hours)

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills
• Must-have barista experience and able to do latte art

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Description:

• To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints.
• Interact with residents to maintain good relationship.
• Assist on phone calls and emails to answer resident’s enquiries.
• Make appointment for resident to attend inspection with BSC (Building Service Centre) team.
• Prepare and manage correspondence, reports and documents.
• Liaison with consultants and HDB officers.
• Provide admin support to the project team.
• Other ad-hoc duties.

Job Requirements:

• 'O' level or equivalent qualification
• Experience in handling HDB BTO project is preferred.
• Proficient in Microsoft Office such as Excel, Word and Power Point.

Customer Success Specialists play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Education: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience.

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.