· Position: Service Engineer

· Location: Tuas (company transport provided)

· Working hours: Monday to Friday (8.30am - 4.30pm)

· Salary (commensurate with experience): Up to $4,000 + OT Payable + AWS + 14 Days Annual Leave + Transport Allowance + Meal Allowance

· Duration: Permanent

· Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

· Product delivery training to distributors and customers

· Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls

· Carry out field services at site in local and ASEAN countries

· Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue

· Furnish warranty claims and quality report to drive quality improvement on our products

· Any other ad-hoc duties assigned

Requirements:

· Minimum Diploma in Engineering with relevant working experience in construction machinery industry

· Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram

· Possess a valid Class 3 Driving License

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Job Description

• Technical Support to regional Service Team for escalated service cases of Yokogawa products and Analyzer systems.
• Communicate with Global Response Center and other stakeholders for escalated cases and solutions.
• Online technical support and customer visits across YEA Region for unresolved cases
• Develop technical documents for Service Team’s competency development
• Support Service business development activities

Below duties in view of ISMS requirements:

• Maintain confidentiality of the Information received, either in writing or verbally, whether technical, business, legal, organizational, personal or any other information that could result in damage to Yokogawa in case of disclosure to unauthorized persons, regardless of whether the information is classified as confidential or not.
• Take all reasonable, necessary, and appropriate steps to safeguard confidentiality, integrity, and availability of the Yokogawa’s assets and information.

Job Requirements

• Degree/Diploma in Instrumentation/Electrical/Electronic Engineering
• 5 yrs experience in Service Portfolio – Commissioning, Troubleshooting, Root Cause Analysis, Repair of Process Instrumentation (Engineer with less experience can be considered if ready to accept challenges, learn and deliver)
• Experience in Petro Chemical, Oil & Gas, Power, Paper & Pulp, Water, Food, Pharma Industries etc.
• Fundamental knowledge in Field Instrumentation, Liquid and Gas Analyzer
• Good written and verbal communication skills and analytical thinking
• Proactive, self learner

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

• Position : Customer Service Officer or Executive
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments
• Act as a brand ambassador, offering electricity plans and assist customers in services required
• Understand their role in engaging with key stakeholders
• Achieve monthly performance goals
• Handle administrative tasks
• Keep up to date with market and industry trends
• Ability to identify opportunities and challenges
• Support new developments and initiatives
• Developing of customer service quality benchmark
• Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Requirements:

• Diploma / Degree
• Strong interpersonal skills and comfort with engaging new people on a daily basis.
• Experience in B2C sales and cold calling/customer relationship skills.
• Experience in MS Office, CRM and other customer service management software or solutions are a plus
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684