• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 91181646

12-month contract - eChannels Service Centre Officer (Private bank)

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Maintain the knowledge database of the E-Channel Service Center.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Required to work night shift if needed but not often 6 months contract (Maternity Cover ) - Client Onboarding (i.e. 5pm to 2am)

• Provide support as a team also for Hong Kong Public Holidays.

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

REQUIREMENTS

• Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal oriented communication style

• Meticulous and efficient working style

• Ability to work under pressure

• Able to work with minimal supervision and a team player

• Proactive, hands-on and solutions-oriented

• Good analytical and problem solving ability

• IT savviness

• Degree with at least 1 year of related banking working experience

• Previous experience in client service or call centre is preferred

• Good understanding of Banking and financial products

Salary: $ 3300 - $3800

Location: East

Working hours: Hybrid – 2 WFH / 3 WIO

9am – 6pm

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code:
24150

Tel: 6233 0450

WA: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

• Monitoring and managing the entire customer service process
• Resolving customer issues brought to our attention in a timely and effective manner
• Creating procedures and policies for effective customer service
• Liaising with other functions such as marketing, business development and partnership to align customer service goals and initiatives
• Proactively review customer journeys to identify opportunities for improvements to achieve excellent customer experience
• Create presentations, training materials and conduct trainings / briefing sessions to on-site and off-site operations team
• Continuously embrace technology and innovation to simplify or automate tasks for operation processes to drive cost savings and efficiency
• Ensure that Standard Operating Procedures (SOPs) are kept updated
• Provide administrative support and perform ad-hoc duties as assigned

Requirements:

• Diploma in Operations or equivalent with at least 3-4 years of relevant working experience
• Prior working experience in Real Estate industry
• Strong proficiency in Microsoft Word, Excel & Powerpoint
• Fast and independent with strong analytical and problem-solving abilities
• Ability to drive change and provide continuous improvement ideas
• Possess good interpersonal and communication skills
• Experience managing several stakeholder relationships across suppliers, internal and customers
• Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

After Sales Service and Maintenance Executive (supply and install automatic doors)

Salary: $1800 - $2500 + Comm + AWS + PB
Location: Jalan Pemimpin (Bishan / Marymount MRT)
Working Hours: Mon - Fri 9am - 5.30pm, Alt Sat 9am- 12pm

Job Descriptions:

• Existing and new customers base and leads will be given.
• To propose new maintenance contracts or maintain existing ones by following up closely with clients including spare parts replacement.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

What a Manager, Sustainability Customer Success AMS and APJ does in HP:

• This team’s mission is to enable HP to efficiently support our customers on their sustainability journey and turn this into a demonstrable competitive advantage across the markets we have presence. As part of this role, this person will be responsible for defining the overall go-to-market strategy for five markets - North America, Latin America, Greater Asia, Greater China and Greater India. Part of the responsibilities include:
• Leading a diverse team spread across multiple countries that is responsible to support the business on the ground as sustainability go-to-market subject matter experts.
• In partnership with the Commercial Organization, defining strategies to support customer and partners engagements, including SLAs and engagement plans.
• Setting goals and deliver on yearly plans, leading the team to execute accordingly.
• Ensure operational excellence on budget execution, reports, quarterly business reviews and dashboards.
• Identify customer needs, insights and trends that will guide the development of solutions and assets at a worldwide level.
• Enable the development of sustainability messaging to consumer and commercial customers, as well as marketing campaigns in partnership with other go-to-market teams.
• Help drive brand differentiation and positive impact at a market level through community programs.
• Support continuous improvement of sales support processes to RFPs (Request for Proposal) and RFIs (Request for Information) with sustainability requirements.
• Provide guidance and input for the development of sales-support materials, and sales trainings.
• Support virtual and in-person customer and channel briefings when needed, as well as acting as spokesperson at key events and thought leadership opportunities.

Individuals who will do well in this role in HP, usually possess:

• Minimum of 7-10 years’ work experience and 3-5 years managing teams, preferably in sustainability, business development, business or project management.
• Passion for sustainability and drive to make a positive difference.
• Bachelor's or Master's degree (sustainability or environmental focus would be a plus).
• Ability to think strategically, develop action plans, and to lead, negotiate and influence different types of stakeholders.
• Strong communication and presentation skills, ideally to external audiences like customers and partners.
• Strong problem-solving skills, ability to influence and negotiation mindset.
• Capacity to see “the big picture” in complex, fluid situations, then prioritize and act with calm and efficiency, working at a fast pace in a flexible manner.
• Enthusiasm, ability and willingness to learn and adapt to new challenges.
• Authentic customer service orientation combined with solid business acumen.
• Strong teamworking and demonstrable leadership skills
• Ability to work with minimal direct day-to-day supervision.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

Location: East

Mon to Fri 8am to 5pm

Salary: $2200 to $2800 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

• Location: Ubi / Macpherson
• Working days : Monday - Friday (830am to 530pm)
• Salary range: $2,000 - $3,300

Responsibilities:

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Requirements:

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Key Responsibilities:

Merchant Success:

• Build trusted relationships with our Business Development Executives.
• Actively monitor the implementation of our solution in our merchants’ business.
• Contribute ideas and insights to improve merchant engagement and growth.
• Be the voice of our merchants by providing valuable feedback received on our products and services.
• Take ownership and pride in driving merchant success at scale, by identifying common trends and needs of our merchants.

Data Analysis:

• Collect and analyse operational data to identify trends and areas for improvement.
• Prepare reports and presentations summarizing key performance indicators.
• Assist in making data-driven recommendations for process enhancements.

Process Optimization:

• Participate in the development and implementation of streamlined processes.
• Identify and propose solutions to operational challenges.
  Contribute to continuous improvement initiatives.

Cross-functional Collaboration:

• Collaborate with various departments to ensure smooth communication and coordination.
• Support project teams in the implementation of new processes or initiatives.
• Foster a positive and collaborative working environment.

Documentation:

• Maintain accurate records of operational activities.
• Document and update standard operating procedures (SOPs).
• Ensure compliance with company policies and procedures.

Qualifications:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proactive attitude and eagerness to learn.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office Suite.

• Location : Central
• Working Hours : 9am to 6pm
• Salary Range : Up to S$5,000 Per month

Responsibilities:

• Design cloud system based on client’s requirement by utilizing cloud services and tools such as AWS, Microsoft Azure or Google Cloud.
• Work on cloud platform setup, implementation and administration.
• Integrate or deploy third party projects into system.
• Administrate, configure and troubleshoot applications in Linux or Windows environment.

Requirements:

• Good Diploma/Degree in IT or related fields.
• Minimum 2 years’ experience designing and configuring any Linux distribution and/or Window servers.
• Experience with system customization and development.
• Experience setting up cloud platform such as AWS, Azure, GCP etc.
• Ability to communicate value, progress of projects to required stakeholders.
• Experience in one of server-side scripting languages such as Python.
• Experience in DevOps, CI/CD techniques such as GIT, Jenkins, Bamboo, SonarQube is a plus.
• Experience in infrastructure automation tool such as Ansible, Terraform is a plus.
• Experience in containerization such as Docker and Kubernetes orchestration is a plus.
• AWS certified solution architect or Azure solution architect
• GCP certified engineer is a plus.

Job ID: QV7Y6WR6

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Job Description (Job advert content)

Customer Success Managers (CSMs) connect our clients to LSEG/Refinitiv’s enterprise solutions. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of LSEG/Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of enterprise content, platforms, and technologies within his/her assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in his/her accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth.

Role:

• Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Demonstrate and educate new customers on how to use our enterprise platforms, content, and technologies in a manner that is tailored to their specific use-case.
• Ensure customers derive maximum value from their investment in Refinitiv services and solutions, utilize all licenses and collaborate with other Refinitiv stakeholder teams to ensure retention and growth.
• Drive content usage growth and retention through regular engagement with your clients, discussing product/content roadmaps and improvements
• Collaborate with client application owners to ensure they are getting the most from our data. Document and share insight around their usage versus contract.
• Monitor and evaluate usage data, account health and growth opportunities to build measurable insights
• Build, maintain and foster positive relationships with key decision makers and users within each account to influence adoption; Build strong ties with users to facilitate smooth customer experience from subscribed data solutions
• Prompt business development partners (Solution sales, proposition sales, solution consultant) when new business opportunities (upsell or cross-sell) are generated through adoption engagements
• Support your assigned Accounts on their strategic content and service issues
• Provide Post-Sales Implementation support

Ideal Candidate will have:

• Strong multi asset content expertise across our pricing and reference data, delivered by Datascope and Tick History.
• Expertise in regulatory data delivered by Datascope and Tick History.
• Minimum 5 years client facing expertise in our Pricing and Reference content delivery, including Rest API.
• Knowledge and Interest in Data feeds and Enterprise solutions products
• Knowledge of Banking technology infrastructure, trading solutions, APIs, Cloud services, Financial Market data
• Customer-Centric mentality
• Ability to map a customer’s business process to product capability
• Knowledge of our competitors’ products and service
• Strong ability to collaborate with internal operational and account management teams
• Engagement skills with an ability to establish trusted advisor relationships with business decision makers
• Excellent communication skills. Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Able to perform effectively under pressure

As a Customer Service Officer at our preschool, you will play a vital role in providing exceptional service to customers and visitors. Your primary responsibility will be to ensure a positive experience for all stakeholders by addressing inquiries, resolving concerns, and facilitating communication.

You will also assist in enrollment processes, manage administrative tasks, and maintain accurate records.

Your warm demeanor, good communication skills, and attention to detail will contribute to the smooth operation of our preschool and foster a welcoming environment for all.

JOB DESCRIPTION

• Attend to enquiries
• Greet all visitors and ensure that all security procedures are upheld.
• Ensure safety and health of children at all times.
• Update and maintain centre files in accordance with regulations and guidelines.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle petty cash
• Interface with parents on enrolment matters, school fee collections and operation enquiries.

REQUIREMENTS

• Good phone etiquette
• Ability to adapt/respond to customers’ expectations.
• Good communication skills.
• Ability to multi-task, prioritize and manage time effectively.

Work Locations:

• Kinderland Preschool @ Ministry of Manpower (059764)

Additional Information：
Working day: Monday to Friday (5 days per week)

Good Location (Near to MRT)

Positive Working Environment

Job Responsibilities:

• Manage daily operational and project implementation matters.
• Ensure timely login of sales orders and processing for all sales.
• Handle sales login for Key Account customers, including issuance of Purchase Orders and Delivery Orders.
• Liaise with vendors to resolve leadtime issues of equipment and negotiate project prices and payment terms.
• Monitor project status, forecast project risks, and take preventive measures.
• Work closely with the Finance Team on invoicing status and cash flow projections.
• Ensure all suppliers' price books are updated and made available to the sales team.
• Ensure inventory is accounted for and kept to a minimum at all times.
• Record all maintenance contracts in systems and provide information to the Services Sales and Post Sales team.
• Ensure a smooth and efficient sales handover process between project and post-sales.

Job Requirements:

• Able to work in a fast-paced, team-oriented environment.
• Experience with order management/supply chain management in a project-based company.
• Strong interpersonal skills, including face-to-face, email, and phone-based communication.
• Good planning, analytical, and problem-solving skills.
• Proficient in MS Office applications.
• Diploma in any discipline.
• Minimum 1 year of experience in a similar role.

• Maintain, troubleshoot, and repair container handling equipment at PSA, depots, and workshops.
• Conduct scheduled preventive maintenance services for equipment.
• Respond to customer breakdown calls promptly.
• Assist in assembling, installing, testing, and commissioning new equipment.
• Work on various equipment types: Reach stacker, empty container stacker, terminal tractor, and heavy forklift.

Requirements:

• ITE in Mechanical/Electrical/Automotive or equivalent.
• Possess Forklift or Class 3 driving licenses.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Location: East

Mon to Fri 8am to 5pm

Salary: $2500 to $3000 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Service Technician

Working days and hours: 5 days, 8.45am-6.15pm

Location: Macpherson

Salary: $2200 – $2800 (Depending on experience)

Job Description

• Perform Pre-Delivery Inspection and assembly works; repair, service and test machine/engine as per work instructions.
• Assist the Senior Technician in repair, overhaul, reconditioning, testing and troubleshooting of machines, engines, ride on mower and assemblies according to manufacturer’s specifications and report any discrepancies to superior.
• Generate service reports for repairs per work instructions.
• Perform on-site repairs at customer sites where necessary.
• Perform good housekeeping, maintain cleanliness and upkeep of work area to ensure a neat, clean and safe work environment.

Requirements

• Has at least 1 to 2 years of relevant experience in automotive industry or mechanical repair
• Electronics / Electrical works (circuit boards, wiring / cabling) experience
• Able to carry heavy load up to 15kg

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

1 year renewal contract

located in MacPherson

Great exposure

About the company

Our client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.

This customer service admin position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of full spectrum of Administration and office management duties.

About the role

• Provide customers with after-sales support.
• Manage customers' orders and enquiries and follow through to order fulfillment.
•  Handle customers' enquiries on spare parts
•  Prepare quotations and follow-up with customers on order status.
•  Monitor orders and interface with Vendors, Supply Chain, Quality, Logistics and Technical Departments to ensure timely delivery of spare parts to customers.
•  Address customers' concerns and maximize customer satisfaction.
•  Support other internal departments commercially/systemically with contract requirements to ensure business objectives are met.
•  Generate reports as and when required.
•  Any other tasks as delegated by the superiors.

Skills and experience

• Minimum Diploma in Technical or Business-related discipline
• Minimum of 1-2 years of working experience, preferably in similar
• position
•  Basic understanding of supply chain management principles
•  Good interpersonal and communication skills
•  Ability to read and understand basic engineering drawings will be
• advantageous.
•  A team player who can multitask well to meet deadlines and
• requirements in a fast-paced environment, detail-oriented and highly
• organized.
•  Proficient in Microsoft Office (Excel, Word, Outlook) and SAP
• applications.
•  Self-motivated, with a strong desire to learn, grow, and contribute to
• the success of the team.
•  Ability to work effectively both independently and as part of a team.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Essential Jobs Functions:

Basic:

1. Perform under pressure condition.
2. Delivery quality service to meet with internal KPI requirements
3. Attend service calls to carry out instrument installation, corrective maintenance, preventative maintenance, modifications, upgrades, inspections, safety tests, check-ups, and various field service related activities
4. Attend urgent service calls to maintain the operation of critical accounts during office and after office hours
5. Work in rotating night shift and standby on weekends and public holidays
6. Submit timely documentation of service activities and expenses
7. Improve technical know-how and skill level in a proactive and continual way
8. Support new and/or additional product lines to cope with the development of the company

Inventory Management:

1. Manage on-hand inventories at a cost efficient level
2. Monitor and track the on-hand inventory to achieve zero discrepancy
3. Sell service contracts, parts and PM kits
4. Fluent in the use of relevant technical equipment and tools with an inherent ability to learn new product services rapidly

Project and account management:

1. Inform service admin of the daily service calls and task arrangements for effective manpower management
2. Follow the quality and safety requirements while performing service tasks
3. Work with coworkers as an efficient team
4. Support other engineers in a proactive manner
5. Handle escalated service calls and gather necessary resources and support to tackle it
6. Provide service support to activities and events organized by inter-departmental parties

Customer Management:

1. Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied
2. Proactively interface via regular service review meetings with customers in the management of technical issues collaborating in planning, implementation of potential industry solutions
3. Manage major/complex and strategic accounts as primary FSE

Customer Service Executive

Working Days: 5 Days [Monday - Friday]
Working Hours: 9am - 6pm
Salary: $2800 - $3000
Location: Chinatown

Sales Coordinator in showroom and support team members to complete orders for clients.

Critical Accountabilities :

• Meets and greets walk in showroom customers (assists customers with selection of product, record sales in ERP systems and filing of bank receipts and delivery notes)
• Build rapport and maintain good relationship with corporate customers, understands their needs and provide professional pre-sales and post-sales services in order to explore further business opportunities
• Handle daily in-coming sales calls enquiries and support sales executive (records new customers who walk in & inform sales supervisor via a weekly spreadsheet)
• Fills out required embroidery forms for client embroidery
• Generate sales invoices, quotes & packing lists & Help prepare customer orders & packing
• General upkeep of display in Showroom
• Check incoming stock/embroidery and stock transfer
• Update regularly embroidery Spreadsheet

Requirements:

• Relevant experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Supports the company’s ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer experience requires improvement or opportunities for innovation

What you will do:

• Map end-to-end customer journeys for key customer propositions, products and touchpoints (online and offline).
• Identify potential for improvements and innovations in existing customer journeys and work with business users to improve customer recommendation at key journeys.
• Collaborate with cross functional teams to stay aligned and consistency throughout the customer journeys: Product, Marketing, Branding, Channels and Operations.
• Analyse and synthesize relevant customer insights to design and deliver desired customer journey maps.
• Apply Customer Experience frameworks and toolkits; Monitor and improve effectiveness of customer journey maps through defined success metrics.

What you should have:

• Minimum 3 years of relevant working experience in Customer Journey Design, and Customer Experience or equivalent.
• Strong communication and interpersonal skills with the ability to influence, manage and build relationships with multiple business stakeholders. The communication network of the incumbent is expected to be approximately 80% internal dealing with key business users and senior leaders from various functions including but not limited to Marketing (Product, Vitality and Brand), Life Operations, Tech and Digital Teams, Finance, Strategy & Planning, Channels (Agency and Partnership Distribution), Risk and Compliance, Legal, and 20% external dealing with appointed service providers/vendors.
• Results oriented and data driven with strong analytical skills; high level of attention to detail, including a proven track record to manage multiple and competing priorities simultaneously.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Description

The successful candidate will join the Application Services (Passenger Servicing System) department in SIA Information Technology Division. He/She will be assigned to assist various Customer Service agile squads, as required, to accelerate new product and feature development.

Key Responsibilities include:

- Initiate design and development of new applications.

- Design and implement Continuous Integration / Continuous Delivery pipelines.

- Design and develop new features for both new and existing applications.

- Deliver and integrate Microservices with web and mobile applications.

- Provide technical input to assist product owners to and refine user stories.

- Create and maintain software documentation, including detailed technical design, low level design and test scripts.

- Write automated unit, feature and regression test suites.

- Ensure code upholds the best practices for security, data protection and reliability.

- Any relevant ad-hoc duties.

Requirements

- Possess a degree in Information Technology or related fields.

- At least 3 years of broad range of software development experience.

- Strong Java experience for server side development, including hands on experience developing and consuming Restful API’s and webservices.

- End to End integration experience of Microservices / webservices with front end systems (websites, mobile etc.).

- Good understanding of agile methodology and design thinking as well as source code control systems and CI/CD pipelines.

- Familiar with programming practices such as Test Driven Development.

- Experience with SQL and relational and non-relational Databases (e.g. Oracle, MySQL, Cassandra).

- Experience with programming languages such as XML, JSON, HTML, HTML5, CSS, JavaScript.

The following will be highly regarded:

- Experience in designing, developing and deploying microservices - Experience in building highly available, performant and scalable clustered services using Docker, Kubernetes or Open Shift.
- Experience in node.js development.
- Experience in deploying with cloud based services and deployments, such as AWS, Azure or Google Cloud.
- Experience with web front end framework such as React, Vue or Angular.
- A proven ability to adapt to new development languages and environments.

Location: East

Mon to Fri 8am to 5pm

Salary: $2500 to $3000 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for providing exceptional customer service and support. This role involves handling inbound queries, managing equipment rental bookings, and identifying opportunities to increase sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279