Our Client:

• Electronic Solution Industry
• Woodlands
• Mon – Fri, 9am to 6pm
• UP $4,000 Basic + PB

Responsibilities:

• Inspects, maintains and repairs various types and brand of chiller
• Assist in installation and repair works for semiconductor equipment
• Maintain maintenance records, work area, and tools.
• Coordinate and liaise with internal team as well as external end such as customers

Requirements:

· Min. Nitec in Electrical Engineering

· Min. 1 year of experience in handling chillers

· Required to travel overseas when needed

For interested applicants, please click "Quick Apply.”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Chua Yun Jie (Clarisse)| EA Reg No: R24120480

JTE Recruit Pte Ltd | EA Lic No: 14C7215[AL1]

Service Admin Specialist

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Service Admin Specialist is responsible for delivering exceptional service to the assigned customers and is able to deliver and exceed customers expectation of all the after-sales services.

Roles & Responsibilities:

• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Effectively schedule breakdown, installation service and preventive maintenance appointments for Service Engineers.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details

Qualification:

• NITEC/Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Minimum 2-3 years of relevant working experience

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role.

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible shuttle bus drivers(40 seaters) to provide outstanding service in transporting people between various places. Candidate will switch between 2 shifts(about 6.40am-10.20am, 4pm-9.30pm) / (about 7am-9am, 11.00am-6.00pm) + Sat/Sun, or agree with your partner to do permanent shift. Additional school trips may be added between 11am-3pm+(when shift permit) if driver desires a higher income.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Will be required to work on Sat/Sun/PH, depending on your allocated shift and your desired income levels

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License.

Main Responsibilities:

1. Monitor customer accounts and follow up on outstanding payments to achieve monthly collection target
2. Support office administration for the sales & service department:

• Maintain proper & systematic filings
• Track and ensure company vehicles insurance and road tax is renewed on time
• Other ad hoc duties assigned

Requirements:

• Fluent in English
• 2-3 years of experience in sales and service support/administration

Position Summary: Diabetes Singapore is seeking a dedicated and versatile individual to join our team as a Customer Service cum Admin Assistant. This role is integral to our mission of providing exceptional support and information to people affected by diabetes, their families, and the community. The ideal candidate will be a compassionate communicator, well-organized, and adept at multitasking.

Key Responsibilities:

1. Customer Service:

• Respond to inquiries and provide information about diabetes and related services to clients via phone, email, and in person.
• Assist in scheduling appointments and managing client records.
• Offer empathetic support and guidance to individuals and families dealing with diabetes.
• Liaise with healthcare professionals and other stakeholders to coordinate care and services.

1. Administrative Duties:

• Perform data entry tasks and maintain accurate client records.
• Assist in preparing reports and presentations related to diabetes care and support.
• Manage office supplies and ensure necessary equipment is available and functioning.
• Support the organization in event planning and execution, including workshops, seminars, and fundraising events.

1. Outreach and Education:

• Participate in community outreach programs to raise awareness about diabetes.
• Assist in developing and distributing educational materials.

1. Team Collaboration:

• Work collaboratively with other team members to enhance service delivery.
• Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications:

• Diploma in a relevant field or equivalent experience in customer service/administration.
• Excellent communication and interpersonal skills.
• Proficiency in computer skills, including MS Office and database management.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Compassionate and patient-centered approach.
• Knowledge of or interest in diabetes and healthcare is a plus.

Work Conditions:

• Full-time position, Monday to Saturday.
• Office-based role with occasional community outreach activities.
• Opportunity for professional development and growth within the organization.

Application Process: Interested candidates should submit their resume along with a cover letter highlighting their suitability for the role. Applications should be sent to the specified email address [email protected] or through the mycareersfuture.gov.sg portal.

Diabetes Singapore is an equal-opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals.

Job Description

• Trucking of sea freight containers from point to point
• Follow Company's workflow arrangement according to the delivery tasks assigned
• Work as a team effectively with Operations team and yard operators
• Perform routine checks and report mechanical issues of Prime Mover and equipment

Requirement

• Valid Singapore Class 4 / 5 driving licence
• Clean driving record
• Good working attitude and team player

Package

• Our efficient drivers with high productivity are earning up to S$5k++ / month or more
• Joining bonus avaliable
• Allowances and incentives

Roles & Responsibilities

• To lead and guide Service engineers in service-related matters
• To provide training, technical support and advice to Service engineers
• To learn and transfer new technology knowledge and skills from Japan HQ to Service engineers in Singapore and regional countries
• To interface between customers, engineers and Japan HQ in troubleshooting and finding out the countermeasures and solutions for machine problems
• To plan, assign Service engineers as well as involve in the installation, repair, modification and preventive maintenance of equipment
• To provide service support for countries under Singapore territories such as Malaysia, Indonesia, Thailand, Vietnam and India as and when required
• To prepare and submit monthly report on service and parts activities in Japanese language for submission to Japan HQ

Job Requirements

• Possess a Bachelor's Degree in Engineering or relevant discipline
• Possess minimum 10 years of hands-on field experience in CNC machines or related equipment
• Technically strong in diagnosis and repair of 5-axis multitasking machines
• Strong in laser and double ball bar calibration
• Possess good understanding and interpretation of programmable logic control (PLC) and excellent knowledge of NC and special skills
• Able to read and interpret electrical circuit diagram, possess hands-on experience in electrical part replacement
• Good field experience in changing mill spindle, ball screw, linear scale and linear guide
• Fluent in English and Japanese languages (both oral and written are equally important)
• Independent, possess advance technical knowledge, fast response and willing to work overtime

Perform basic care and maintenance

-Inspect and checking of the supercar daily to ensure good condition for rental

-Assist mechanics in diagnosing vehicle problems such as using the diagnose machine and test driving the vehicle

-Assist mechanics in diagnosing vehicle problems such as using the diagnose machine and test driving the vehicle

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

We are looking for a Supply Chain Assistant to support the Supply Chain Manager in managing local sales and delivery. In this role, you will play a crucial part in overseeing the order fulfilment process and ensuring efficient coordination between local sales and delivery operations.

This position is open for applicants seeking for Work Study Diploma in 2024.

Job Description:

1. Oversee and manage the entire order fulfilment process, ensuring smooth coordination between local sales and delivery.
2. Coordinate with Sales, Production, and Operations departments to ensure timely processing, packing, and delivery of sales orders.
3. Prepare essential documentation, including delivery orders, packing lists, and invoices.
4. Document sales transactions in the SAP system accurately, and handle after-retail sales services.
5. Address customer queries and concerns to enhance overall customer satisfaction.
6. Perform follow-up actions with the finance department to ensure payment is received and close sales
7. Utilize data analytics tools to analyze sales and supply chain performance.
8. Generate insightful reports for continuous process improvement, when required.

Requirement:

1. Diploma, preferably in logistics/supply chain/operations, or equivalent.
2. Meticulous with an eye for detail.
3. Strong communication, organizational skills, and ability to work in a fast-paced environment.
4. Proficient in both verbal and written communication in English and Mandarin to interact with Mandarin/English-speaking clients/stakeholders.
5. Willing to take up ad-hoc duties assigned by the company.
6. Knowledge of SAP will be advantageous.
7. Experienced candidates may be considered for the Supply Chain Executive role.

Job Highlights

1. Job Types: Permanent
2. Working Hours: Mon to Fri 9 am to 6 pm
3. Great learning development opportunities.
4. Work-life balance and positive/friendly working environment.

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

RESPONSIBILITIES

• Perform service & repair work on customer site for battery & charger

• In-charge of Delivery

• Preparation/maintenance of MP batteries as per company SOP

• Packing/loading/delivery of batteries accordingly to schedule

• All activities required by superior

The technician/driver shall possess the following competence:

Simple inventory management skills.

Ability to prioritize tasks & able to adhere to company SOPs

Able to carry out tasks professionally and keep to the delivery & service schedule

Safety-conscious

Candidate must possess at least "O" Level or equivalent.

Required language(s): English & Mandarin

At least 1-2 Year(s) of working experience in the related field is required for this position.

Preferably Non-Executive specialized in Engineering - Others or equivalent.

Must possess Class 3 driving license and forklift license

Able to do OT when required.

Working Hour: Monday - Friday 0830hrs to 1700hrs

Work Place: Tuas Ave 1 (Nearest Mrt: Gul Circle)

Basic (before OT): $2000-2200 depending on experience.

Thong Lee Container Service Pte Ltd is in the transportation industry, providing trucking services of sea freight containers to our wide range of customers from various trade and industry.

Overview of this role is to liaise with customers to organize new job orders before handing over to Operations team.

Key roles as our Customer Service Officer involves the following:

• Creating new job orders provided by customers
• Monitor vessel arrival and update customers for any changes in ETA
• Preparing delivery schedule for Operations team
• Ensure details and documents are in place before processing of sea freight containers in PSA Portnet
• Monitor required delivery date and time and keeping track of job status
• Communicating with customers via email or phone to provide updates or solutions

• Respond to customers’ claims in a timely and professional manner
• Collaborate with internal teams to ensure smooth service delivery and customer satisfaction
• Develop and maintain strong relationship with customers
• Negotiate with suppliers to optimize terms and ensure timely delivery, cost efficiency, and service quality
• Manage claim list and report to management regularly
• Liaise with ship agent for smooth ship attendance.

Requirements:

• Diploma or Degree in marine engineering or related field.
• Experience in handling marine spare parts.
• Occasionally business trips required.
• Proficiency in written and spoken English & computer skills in MS Office
• Good understanding of supply chain Incoterms.

Job Description:

· Provide introductory information about the company and its products and services to new customers

· Respond to customer inquiries

· Advise customers on products or services to best suit their specific requirements

· Prepare quotations and follow up with customers for their acceptance.

· Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.

· Prepare delivery orders and other relevant documents.

· Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.

· Resolve customers’ concerns, if any.

· Build and maintain long term business relationship with new and existing customers

Requirements:

· Minimally 2 years of working experience

· Prior customer service or sales coordinator experience will be an advantage

· Prefer some one with prior working experience in logistics industry

· Friendly and welcoming disposition

· Has initiative, independent and able to work in dynamic environment

· Good command of written and verbal English

· Excellent organizational and multitasking skills

Job Description:

· Preparing and send quotation to customer in a timely manner

· Revise or change quotation details upon request from customer

· Maintaining and updating records in SAP CRM accurately

· Keeping track of the sales team’s communication with customers

· Support in following up sales lead and opportunities in SAP CRM for sales team

· Ability to communicate both internal and external customers at all levels

· Support any other ad-hoc duties as assigned by manager

Requirements

· Some experience in commercial practice and sales admin experience

· Understanding in SAP CRM is a plus attribute

· Proficient in Microsoft Office

· Adaptable, multi-tasking, good organisational skills

· Ability to adapt to fast pace working environment

· A good team player

· Good command in English and Chinese

· ITE/ Diploma equivalents

Salad Service Crew. Full/Part Time. 5 workdays. From $1,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Arcade/ Maxwell

Salad Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 working days ; 8am to 6pm / 7pm

Payment
- from $1800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week

Whatsapp Grace 87952790

Job Summary:

The Technical Service Engineer is responsible for providing expert technical advice, maintenance, repair, and troubleshooting services for

turbomachinery equipment. This role involves working closely with clients to ensure their machinery operates efficiently, reliably, and safely. The engineer will also support the design and implementation of upgrades and modifications to improve equipment performance.

Key Responsibilities:

• Technical Support and Troubleshooting: Provide immediate technical support and troubleshooting advice for clients experiencing equipment issues. Diagnose problems remotely or on-site and recommend or implement solutions.
• Maintenance and Repair: Perform scheduled and emergency maintenance and repair work on turbomachinery. Ensure that work is completed to high standards and in compliance with safety regulations.
• Performance Analysis: Analyze equipment performance data to identify trends, diagnose issues, and recommend improvements or preventive maintenance actions.
• Installation and Commissioning: Assist with the installation and commissioning of new turbomachinery equipment and systems, ensuring they meet operational specifications.
• Customer Training: Conduct training sessions for clients’ operational and maintenance staff, improving their understanding of the equipment and its proper care.
• Documentation and Reporting: Maintain detailed records of service activities, technical issues, and customer interactions. Prepare and submit reports on activities, findings, and recommendations.
• Continuous Improvement: Contribute to the continuous improvement of service processes, tools, and technologies. Stay updated on industry trends and advancements in turbomachinery design and maintenance.

Quick Restaurant Service Crew/ Management Trainee. Full/Part Time. 6 workdays. Up to $2,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Orchard / West

Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 to 6 working days / 1 to 2 days off
- Shift schedule between 11am to 930pm

Payment
- up to $2800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week
- Weekly Payment (Every following Friday/ Sunday) – Part Time

Whatsapp Grace 87952790

About LenelS2

LenelS2 is a global leader in advanced security systems and access control solutions, providing innovative technologies that secure buildings, assets, and people worldwide. With a commitment to excellence and cutting-edge technology, LenelS2 is dedicated to delivering superior security solutions to its customers.

Role Overview

We are seeking a dynamic and experienced individual to join our team as the APAC Supply Chain & Customer Service Manager. This role is key in driving efficiency, optimizing processes and ensuring customer satisfaction across multiple domains including ‘Sales, Inventory & Operations Planning’ (SIOP), Purchasing, Customer Service, Logistics and Return Merchandise Authorization (RMA). The successful candidate will lead a team of (probably) six dedicated professionals and collaborate closely with cross-functional teams to streamline operations and enhance the overall supply chain and customer service experience.

Key Responsibilities

Supply Chain Management:

• Develop and implement strategic plans to optimize the end-to-end supply chain processes within the APAC region
• Oversee demand forecasting, inventory management and procurement activities to ensure adequate stock levels while minimizing excess inventory
• Collaborate with Sales and Operations Planning teams to align demand forecasts with production schedules and inventory targets
• Continuously monitor key performance indicators (KPI’s) and metrics to identify areas for improvement and drive operational efficiency

Customer Service Leadership:

• Lead and mentor a team of 2 customer service representatives to deliver exceptional service and support to clients across the APAC region
• Establish and maintain service level agreements (SLA’s) to meet customer expectations for order fulfillment, delivery and post-sales support
• Address escalated customer inquiries or issues promptly and effectively, striving to achieve swift resolution and customer satisfaction
• Implement/adopt tools and processes to enhance customer service operations, including CRM systems, knowledge bases and training programs

Logistics and Distribution:

• Manage transportation, warehousing and distribution activities to optimize freight costs, transit times and order accuracy
• Coordinate with logistics partners and carriers to ensure timely and cost-effective delivery of products to customers
• Implement best practices for packaging, labeling and handling of goods to minimize damages and losses during transit

Return Merchandise Authorization (RMA) Management:

• Develop and oversee RMA procedures and processes to facilitate the return, repair or replacement of defective products
• Work closely with Quality Assurance and Technical Support/Product Management teams to analyze root causes of product returns and implement corrective actions
• Monitor RMA trends and metrics to identify recurring issues and drive continuous improvement initiatives

Team Leadership and Development:

• Provide leadership, guidance and support to the supply chain and customer service team members, fostering a collaborative and high-performance culture
• Conduct regular performance evaluations, set goals and provide ongoing coaching and feedback to team members
• Identify training needs and opportunities for skill development to enhance team capabilities and effectiveness

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics or a related field. Master's degree preferred
• Minimum of 5 years of experience in supply chain management, customer service or related roles, with at least 2 years in a leadership capacity
• Proven track record of driving process improvements, cost savings and customer satisfaction in a multi-national environment
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and derive actionable insights
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels
• Proficiency in ERP systems (e.g. JDE, SAP) and other relevant software applications

Customer Servicer Coordinator

Boon Lay

$2000-$2500

Working Hrs: 9am - 6pm (5 days work)

Responsibilitites:

• Process and Manage customers’ orders with effieciency and accuracy
• Provide sales support (Quotations and solutions)
• Liaise with overseas partners, carriers and vendors to coordianate customer's shipments and provide support
• Ensure proper and timely billing / closing of all job files
• Others Ad-hoc duties

Requirements:

• Proficient in MS Office
• Ready to work for a long term basis
• Experience background in logistic company

=========================================

*Interested candidates, please submit your updated resume via WhatsApp to to +65 98209696*

Candy Tan| Kylice Recruitment| EA License No.: 19C9585

EA Personnel Registration No.: R21103133

Email: [email protected]| M: +65 98209696

==========================================

Customer Service Assistant – Pandan Road – 5 day week -Singaporeans only

• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers

Requirement:

· Secondary education

· Good communication skills

Job Responsibilities:

• Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.
• Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support.
• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers in a position to understand service requirements.
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
• Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.
• Determines improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Complies with local legal requirements by studying existing and new legislation, and anticipating future legislation.
• To ensure the maintenance programs and rectification jobs are managed by a team of technical officers and technicians efficiently.
• To ensure all works carried out safely and/or in accordance with safety procedures.
• Any other tasks assigned by leader.

Qualification:

- Minimum Diploma in engineering.

- Able to guide and troubleshoot ACMV faults.

- Good communication skills both verbal and written.

- SG Class 3 Driving License preferred.

- Familiarity with office software and phone systems.

- Has a good safety mindset and displays good WSH behaviour.

Job Info:

• Salary: Basic up to $3500 + AWS + VB
• Working Hour: Monday - Friday (8:30am - 6pm)
• Location: Potong Pasir MRT

Job Scope:

• Install, modify, service, and upgrade equipment by maintenance and service agreements and technical specifications
• Perform regular maintenance, preventive, and corrective maintenance on customer equipment to maintain equipment reliability
• Maintain accurate service records, monitor the performance of equipment, and notify senior engineers of recurring problems
• Understand and practice factory diagnosis and preventive maintenance activities
• Understand solution items and make proposals to customers
• Perform other related ad-hoc tasks as assigned by management from time to time

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies