Far East Service Centre Pte. Ltd.

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop circle service ecosystem has been established.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

High Commission, Performance Bonus, Transport Allowance, Phone Allowance

Key Responsibilities:

• Achieve sales target for the company & individually.
• Build and maintain relationships with current & existing customers and identify new business opportunities.
• Understand customer needs.
• Prepare and deliver sales presentations and proposals to customers, highlighting the features and benefits of our products and services.
• Participate in campaigns and conferences to promote our products and services.
• Maintain accurate and up-to-date records of sales activity and customer interactions.

Qualifications:

• At least 2 years of Sales experience.
• Proactive & work independently.
• Goal-oriented with a focus on achieving and exceeding sales targets.
• Strong interpersonal and communication skills.
• Fluency in English and Mandarin (spoken and written) is required due to the need to communicate with local customers.

To provide IT support to end users and help IT department to implement IT projects.

Academic Qualification: Diploma

Industrial Experience: 2 to 5 years

Experience in: End users IT Support

Knowledgeable in:

- Microsoft Windows operating system, Win 10 and Win 11

- Microsoft Office software and Office 365 cloud applications

- Microsoft servers and Computer networking.

Main Duties & Responsibilities:

- Provide IT support to end users.

- Provide support on servers and computer networking.

- Setup and migrate computer systems for end users.

- Assist in implementation of new IT projects.

This position reports to IT Manager.

Roles & Responsibilities

At NTUC First Campus, we believe you should harness them all to be the best you can be. This is why we respect you and your needs so you can excel at work, while we provide you with the opportunities to develop and grow your potential. Most importantly, we keep you excited to work in an organisation that is constantly innovating.

Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too
• Work location: Tampines Greenverge

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come in and join our Singapore team as a Zone ASEAN P58 LDT Lead for Customer Service Finance - Order To Cash (OTC). We are seeking an experienced, dynamic and energetic Finance professional to join the Siemens Healthineers Zone ASEAN Team. The successful incumbent will support the Zone ASEAN P58 (New SAP) Project Team and Service Finance Teams in Countries in effectively implementing P58(New SAP). The role reports directly to the Head of CS Finance Zone ASEAN.

Your tasks and responsibilities:

• You will create and maintain detailed project plans for the area of responsibility – Customer Service Finance - OTC
• You will guarantee execution of deliverables on time with agreed quality.
• You will identify a contact person in each country for the respective functional area.
• You will become an expert of the current processes in scope in Countries.
• You will provide guidance to the countries and transfer know-how about the new templates to be used in data preparation and migration.
• You will represent the needs of the countries during Deployment phases.
• You will perform/facilitate/lead the data cleansing exercise in Countries.
• You will verify and follow-up on data quality for migration.
• You will support as data and process expert during the cutover hyper care phase.
• You will be supporting the key users in the countries in scope.
• You will be organizing change impact identification throughout the roll out deployment phases.
• You will attend knowledge transfer sessions conducted by Central Team Members & external Consultants.
• You will support with testing of the local design during user acceptance testing.
• You will support work Instructions/packages if required.

Tasks relating to Order to Cash including Revenue Recognition

• You will plan, organize, and execute data preparation activities.
• You play an active part in collecting OTC requirements during the scoping phase.
• You will prepare Local migration concept (country business specific cases)
• You will provide country support and guidance for all activities.
• You will be responsible for mapping activities (legacy vs target)
• You will be responsible for Pre/Post- load validation during ITC and support countries in User Acceptance Tests.
• You will check loaded data to the target system.
• You will provide support with RAR contract review.
• You will support Fin. reconciliation.
• You will collect change impacts and support countries.
• You will compare CA/CL values (legacy vs target)
• You will explain approach for financial reconciliation.
• You will establish understanding and expertise for the RAR tool.
• You will support countries in understanding and commenting on deviations, and presentation for official Fin Recon Meetings
• You will review and drive Fin Recon plans (ITC, UAT, PCUT)

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-sg

Your qualifications and experiences:

• You have a minimum of 5-10 years’ experience in Customer Service Finance role preferably in Healthcare Industry in ASEAN with exposure to SAP.
• You have exposure to Complex data consolidation & Balance Sheet clean up in a multinational environment.
• You have experience supporting change management activities and can drive continuous improvement projects.
• You have prior experience in similar SAP integration projects within ASEAN.
• You have successfully completed ACA, CPA, ACCA, CIMA or equivalent (preferred not mandatory).

Your personality and skills:

• You possess sound technical accounting (IFRS) knowledge to interpret and apply guidance in the context of the business scenario.
• You have excellent problem solving and analytical skills with the ability to understand complex situations quickly and explain to others.
• You have strong communication skills in English, both verbal and written. Other languages would be a bonus.
• You can communicate professionally in a variety of scenarios to both internal and external stakeholders.
• You can explain financial concepts to non-financial managers.
• You are a self-starter with the ability to work independently and proactively.
• Working Location: Singapore

Our global team:

We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

CubePay has an immediate job opening for "Field Service Technician" in Singapore. This crucial position provides round-the-clock technical support to our valued customers. Our customers are retail merchants in Singapore that depend on our digital payment devices to accept cashless payments. If you like to solve tech-related challenges for customers and be part of a team trusted for its service excellence, here is a unique job opportunity.

About the Job

The Field Service Technician is a vital member of the Technical Support Team, responding to customer requests for on-site attention, from training, installing, upgrading, and solving technical issues and ensuring a high level of merchant satisfaction.

What's in the Job

• Whenever a new merchant signs up to CubePay's digital payment service(s), you are required to help the merchant get started, from training, guiding, installing, setting up, and upgrading payment terminal devices - hardware, device software, and related networks.
• You will be on standby to respond to merchants requesting on-site technical support.
• You will be required to make scheduled visits to merchants to troubleshoot, solve their technical problems, as and when required.
• Finally, you will be required to send your service reports so we are able to continue to monitor and improve the quality of our customer support.

The Candidate

• You must have at least an ITE NITEC vocational qualification, its equivalent and/or higher.
• Valid Singapore Class 3 driving license.
• Possess beginner to intermediate consumer IT, hardware, software, and system networking knowledge.
• Comfortable in setting up and installing consumer smart devices (such as your smartphones, home networking routers, and WIFI, etc).
• Able to be put on standby duty, including weekends and public holidays.
• An independent problem-solver, pleasant personality, communicates well with customers, and a team player.

Compensation and Benefits

We will offer a competitive compensation package to the right candidate, including a basic salary and standby allowance, medical benefits, on-the-job training, and perks.

To apply, please click the below link:

https://careers.cubepayment.com/jobs/Careers/616675000001438080/Customer-Care?source=CareerSite

CubePay Candidate Data Protection Notice:

https://www.cubepayment.com/candidate-data-protection-notice

Responsibilities:

• Sales of Aviation cleaning chemicals
• Managing and maintaining relationship with Principal Account
• Service & maintain good customers’ relationship with existing accounts
• Managing in-direct sales channel & resellers under your account
• Opening of new accounts/exploring new business opportunities
• Handling customer’s enquiry & requirements
• Performing pricing analysis
• Inventory management
• Maintenance of customers’ database
• Delivery presentation at customers’ visits
• Weekly & monthly submission of sales report & sales plan
• Sales collection & credit payment
• Need to travel to overseas – business trip
• Ad-hoc duties as assigned

Requirements:

• Diploma in Sales & Marketing or equivalent
• Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry
• Has experience in cleaning chemicals for aircraft usage.
• Good selling skills & confident in presenting company’s portfolio
• Candidate will need to travel overseas often (APAC Region Countries)
• Proficiency in Microsoft Excel (Pivot Table, Excel Formulas), Microsoft PowerPoint

Other information:

• Office at Pandan Road
• Working Hours: Monday to Friday, 8:30am to 6pm

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Role: Service Delivery Operations Lead

o Service Delivery

o Business Operation Management

o Operational Excellence and Delivery Excellence

· Responsible for overseeing the day-to-day operations of the service delivery team.

· Manage the team's performance and provide guidance and support as needed

· Ensure timely delivery of services and maintain high levels of customer satisfaction.

Collaborate with other teams to ensure seamless integration of service delivery solutions

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Job Description

• Perform troubleshooting for End user computing needs remotely
• Handle incident tickets, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and close all tickets once complete.
• Provide advice and assistance to users on the usage of simple functional features of software and hardware peripherals.
• Required to perform basic administrative support, asset management and routine IT housekeeping services.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Support change management and service request management from testing environment, UAT to live implementation of systems.

Job Requirements:

• Strong communication skills.
• ITE/ Diploma in IT/ Engineering or any related field.
• Minimum 1 year relevant experience in providing desktop / helpdesk support.
• Familiar with ticketing systems - ServiceNow, Remedy, Remote Hands.
• Proficient in Microsoft Windows 8 onwards / Microsoft Office.

Please send your detailed resume in MS Word format to : [email protected].

Stating your notice period / earliest available commencement date, Current & expected salaries.

Applicants with more relevant years of hands on experience will be considered for senior roles.

Responsibilities:

• Perform maintenance and repair tasks on various equipment and machinery.
• Diagnose technical issues and provide solutions to ensure efficient operation.
• Conduct routine inspections to identify potential problems and prevent breakdowns.
• Install and set up new equipment according to specifications.
• Collaborate with team members to complete service tasks within deadlines.
• Maintain accurate records of service activities and performed repairs.
• Adhere to safety protocols and guidelines at all times.

Requirements:

• Diploma or Nitec in Electrical Engineering or equivalent.
• At least 1 year working experience as a service technician preferred.
• Strong technical knowledge and troubleshooting skills.
• Ability to read and interpret technical manuals and diagrams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Scopes:

1. Greet visitors and direct them to the correct person or department

2. Register all guests clearly and promptly. Guest must sign-in the register receipt upon check-in.

3. Answer enquiries in person or by phone

4. Provide or send out Singapore tourist attraction information.

5. Manage a booking system.

6. Assist to inform company of any shortage in office supplies.

7. Assist in other related clerical duties such as filing and arranging hotel rooms for booking.

8. Fully Understand Singapore Tourism Board Requirement

9. All daily collection must be handed over after every shift promptly.

10. No cheating or stealing of cash collection/ Company property. If found, employment will be terminated immediately and you will hand over to the authorities.

Requirement:

1. Minimum educational level is NiTec or equivalence

2. Minimum 1 to 2 years related workng industry experiences

3. Must has a pleasant personality, and williness to serve customers

Job Responsibility:

· Provide administrative support to the team.

· Prepare and edit documents & reports.

· Handle incoming and outgoing mail.

· Maintain accurate and up-to-date records.

· Manage office supplies and inventory.

· Perform various administrative tasks as needed.

Work Schedule:

5.5 days a week (Monday to Friday, 9 hours a day with a 1-hour break, and Saturday, 4 hours a day)

Benefits:

Ø Opportunity for professional growth and development.

Ø Positive and supportive work environment.

Job Requirements:

• No Experience required; training will be provided.
• Min. GCE “N” Level
• Ability to work independently and as part of a team
• Attentive to details with good follow-up

· Good organization skills with multi-task ability

· Ability to maintain a consistent schedule

***Interested Applicants -- Click APPLY NOW or Email your CV with the following details stated.

• Last Drawn Salary
• Earliest Date/Month Available

Email: [email protected]

We regret that only shortlisted applicants will be notified.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Description

Culina at COMO Dempsey is hiring Service Leaders to give a warm reception and ensure guest satisfaction at all times.

Responsibilities:
• Welcome guests, attending to guests arrivals and departures
• Handling guest complaints and concerns in an efficient and timely manner
• Coordinating and multi-tasking job duties in a busy bistro environment
• Understand and comply with all policies, procedures, standards, specifications, guidelines in service
• Achieve company objectives in sales, service, quality, appearance of facility cleanliness
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
• Manage daily reservation system together with call centre team. Keeping track of all guest needs and requirements
• Efficiently maximize seating of Dining Room and fully handles service for a section of the restaurant
• Ensure all menu (food, beverage, wine list) are in good and presentable condition
• Support safe work habits and a safe working environment at all times
• Perform other duties as directed by the Restaurant Manager

Requirements:
• Candidate must be a Singaporean with at least GCE 'O' level certificate or Professional Certificate/NiTEC in Hospitality Services
• Food and wine knowledge an advantage
• Customer service oriented with a positive mindset
• Nice presentation and English communication skills are a must
• Good team player with a desire to learn

Benefits:
- 5 days work week shift hours (44 hours per week including Sun and PH)
- Sales target incentives, 16 days annual leave, medical & flexi wellness plan, staff card benefits

Interested applicants please email your resume to us indicating salary expectation.

(No work pass quota available)

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirements:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

Junior/Freshers also welcome to apply.

What Will You Do

• To develop, plan, and implement sales goals and strategies for the top key account channel assigned.
• To identify channel growth opportunities and develop sales activities in On-Premises outlets to gain market share and revenue.
• To lead a team of 3-4 Sales Representatives.
• To set and hit KPI and sales target for the team.
• To manage distribution of all company’s brand and Agency products to increase market penetration.
• To execute and review the existing contracts for key customers.
• To build and maintain good relationship with key accounts by having routine visits.
• To identify and track potential competitive account opportunities and secure these accounts.
• To analyse F&B market trends, tracking of potential hit lists, and submitting of potential Tender Bids to drive business growth potential.
• To prepare credit notes.
• Other ad hoc duties as assigned.

What Do You Need

• At least a Diploma in Business Administration or a related field
• Must have at least 3 years of Operational experience in the FMCG industry
• Must haves great experience and knowledge in F&B and traditional On-Premise channels
• Must have On-Trade experience specifically on premise such as hotels, restaurants, cafes, etc
• Must have experience with opening and or maintaining key accounts with hotels and restaurants
• Must have own vehicle to travel to customers' site
• Posses excellent negotiation and presentation skills
• Knowledge of sales management
• Strong analytical skills and independent problem-solver
• Must be an independent team player with strong leadership skills

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

FULL / PART TIME TELE-SERVICE EXECUTIVE

• Good customer service
• Good team player, focus and time management
• Good career advancement
• Keeping track and following up with customer appointment
• Daily management reports
• Training will be provided
• Rest day on Sun and PH

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Woodlands | City Square Mall
Salary: $3500 - $5000

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.
• A passion for education and commitment to delivering outstanding service.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]