COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net’s Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asia’s Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It’s uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net’s facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

About the job
The Customer Success team at Twilio Segment orchestrates the post-sales customer lifecycle in partnership with Solutions Architects, Sales, Marketing and Support. The CSM owns the customer relationship by providing guidance and best practices, driving product adoption and ensuring customers derive value from our platform to renew and grow their relationship with us.

We are looking for CSMs who are passionate about first party data and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world’s most influential companies solve their toughest data problems. So if you get excited about things like defining culture and process, you may be the Customer Success Manager we’re looking for!
Responsibilities
In this role, you’ll:
Own the ultimate success of our customers, ensuring they realize the full value of the Segment platform.
Develop and deliver a roadmap to success. Drive product adoption and ongoing usage of Segment, while promoting customer satisfaction and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing.
Manage relationships with program owners (IT, engineers and developers) to drive product usage and engagement.
Understand your customer’s needs, thoughtfully helping business leaders to find opportunities to expand our footprint and depth of engagement.
Partner internally with Solutions Architects and Success Engineers to optimize customer implementations and resolve technical challenges.
Partner with the Sales team to advance account renewals and expansion.
Proactively identify account risks and develop mitigation plans (coordinating activities internally and externally with customers) to resolve.
Analyze your portfolio, identify risks and opportunities and prioritize for impact.
Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams.
Become an expert on the Segment platform and integrations, while keeping up with industry trends in data and analytics.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:
3-5+ years of consulting, customer success, account management, or sales experience
Excellent communication skills (verbal, written, presentations) and the ability to synthesize and summarize complex problems for an executive audience both internally and externally
Strong collaboration skills to influence and gain alignment across internal and external stakeholders
Ability to thrive in ambiguous situations and is excited to create structure and process as we go for our largest customers
Prioritizes customer experience with a focus on customer satisfaction and retention. You strive to understand clients’ business goals, deploy critical thinking in leading and executing on your portfolio, anticipate future needs and determine solutions.
Believes profitable customer relationships are founded on respect, and that growth and expansion come from cultivating relationships. You have shown the capacity to develop relationships and optimize enterprise customer accounts, you understand what it means to evangelize your product.
Excited about the ways data can be used to accelerate business goals. You have a strong intuition for business and admiration for analytics, APIs, and SQL.
Loves to learn about sophisticated technical products and to understand the intricacies of how systems work.
A teammate with a high level of integrity and a desire to assist your team. You stay calm in the face of technical and/or customer challenges. You corral the right people to resolve and infect others with your can-do spirit.
You have skills for digesting and effectively communicating technical concepts across audiences of varying technical abilities. You’re resourceful - you might not have all the answers, but you know how to find them.
You have a strong background in project management organizing complex customer engagements across multiple stakeholder groups
Desired:
Experience unblocking relationships and turning detractors into advocates. Experience working with customers across geographies
Experience working in high growth MarTech and SaaS organizations
Ability to navigate sophisticated organizations to accelerate product adoption, influence collaboration, and evangelize opportunities for growth.
Self-motivated, conscientious of customer needs, and improving customer relationships
Experience with customer data platforms, marketing, and data technologies.
Experience with the suite of tools in Segment’s ecosystem is a plus.
Technical and programming language experience is a plus, but not required.

Position

• Assistance Service Engineer

Job Description (Role and responsibilities)

• Installation of FUJI SMT machine

• Provide after sales technical support.

• On site support or repair. (Schedule as well as Ad hoc)

• Can work flexibly, can accept the need to work overtime, weekends and public holidays depending on business needs.

• Willing to travel to S.E.A region (Mostly to Jakarta and Batam) to provide timely support for our customers

• Provide technical and application support to customer, including product training,

• Required to solve customer’s problem, handle customer’s queries, conduct application demonstration to customers and generate reports.

• Keep up to date of all the products knowledge and status.

• Solve technical and application problems.

• Required strong communication skills to handle customer matters & request in a professional way

• Report Writing - Written technical reports to management.

Position Qualifications

• NITEC, Higher NITEC or Diploma in Electrical/Electronics Engineering or relevant field.

• With / Without Experiences

• Fresh Graduate are welcome

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Location: 40 Duxton Hill
Working Days: 5/6 days
Working hours : Split shift, 10:30am to 3:00pm, 5pm to 11:00pm
Salary : $2500-$3000 (depends on experience)

Responsibilities & Duties:

• Cashiering duties
• Maintaining of dining area and work station cleanliness.
• Serve food for customer
• Understand restaurant menu and product knowledge, upsell company’s product
• Share the responsibility in guarantying the hygiene, safety and the service quality

Lian Ching Huey Reg no. R1767048

The Supreme HR Asvisory Pte Ltd EA License no. 14C7279

Service Technician （Home Appliance）

• Salary: $2200 - $2900
• Monday - Friday l Alternative Half Day Saturday
• 8:45am - 5:30pm / 9am - 1pm
• Location: Upper Thomson - Near Thomson Nature Park

Responsibilities:-

• Provides responsible service, repair and installation services to our customers in a professional manner
• Accurately diagnose, service, repair, and maintain product in optimum operating condition
• Reviews product performance and quality and communicate to Technical Director any downward shifts in performance and quality
• Perform testing and inspection on finished goods for quality issues and perform corrective actions
• Provide assistance and technical service requests to and by project clients
• Other duties as assigned by Technical Director and/or management
• Manage KDK quality claims
• Achieve department KPI

• 6 Days
• 815am - 545pm
• $3000 [Open for discussion]
• Woodlands

Job Responsibilities:

• Responsible for the daily project operations of the company.
• Plan, supervise, execute and follow-up on all project actions and schedules.
• Lead and supervise workers to carry out site operations.
• Perform installation, testing, troubleshooting of machine.
• Carry out our preventive maintenance work for company and client sites.
• Capable of handling situational problems, looking into customer’s complaints and initiating corrective actions.
• Conduct or Attend Daily Safety Meeting/Toolbox Meeting.
• Conduct On-Site maintenance services including Preventive Maintenance (PM) & Corrective Maintenance (CM)
• To prepare reports, documentation, quotation for site works.
• To perform troubleshooting independently.
• Ensure the compliance to ISO Standards and processes, WHS regulations, Code of Practices, Standards (QA/QC requirements) and Safe Management Measures;
• Prepare, submission and filing of Project-related reports such as Risk Assessment (RA), Method of Statement (MOS), Manpower Appointment, Permit to Work and etc;
• Ensure all documentation of records are up to date and filed accordingly.
• Any other duties assigned by the Management from time to time.

Requirements:

• Minimum Higher NITEC/NTC2 or Diploma in Electrical/Mechanical Engineering with 1-2 years' relevant experience.
• Understanding of Electrical / Pneumatics / Hydraulics systems
• Understanding of electrical single line diagrams.
• Possess Building Construction Safety Supervisor Certificate will be preferred.
• Possess Work-At-Height Supervisor/Assessor certificate will be preferred.
• Possess Confined Space Assessor will be preferred.
• Possess Lifting Supervisor will be preferred.
• With a valid Singapore Class 2/3 driving license and own transport will be of advantage.

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

• Basic Salary: $3000-$3500
• Working Hours: 44hrs/week
• Working Location: Farrer Park

Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 6) to ensure completion of daily homework
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct franchise unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Requirements:

• Diploma or higher in Math or Science.
• Minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (Preferably Both Math & Science)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Highlights:

• Work in a datacentre environment
• No experience required, training will be provided
• Location: Loyang

Responsibilities

1. Equipment Installation:Install a variety of equipment, including servers, network switches, routers, and firewalls onto racks in data centers.
   Replace components on existing equipment such as server mainboards, CPU, RAM, HDD/SSDs, network line cards/modules, transceivers, and cables.
   
2. Cabling and Connectivity:Conduct patching of fiber optics and Ethernet cables on racks, ensuring accurate connections to designated ports and interfaces.
   Maintain proper and organized cable management standards.
   
3. Server Preparation:Prepare servers for operation, involving tasks such as OS installation, basic network and firewall configuration, and application installation.
   
4. Operational Tasks:Execute operational and maintenance activities, including cable tests, power cycling of equipment, and configuring console interfaces for remote access.
   
5. Troubleshooting:Perform troubleshooting tasks, such as ping/traceroute, hardware tests, and generation of hardware logs for escalation to equipment vendors.
   
6. Inventory Management:Manage inventory and ensure accurate tracking of all assets.
   
7. Compliance and Security:Enforce and adhere to data center processes, access control procedures, and relevant rules and regulations.
   
8. Vendor Coordination:Escort external vendors into the premises as required.
   

Requirements:

• Min Nitec in Computer Science, Information Technology or related disciplines
• Candidate with no experience is welcome to apply, training will be provided
• Proficient in equipment installation and troubleshooting.
• Strong knowledge of data center operations.
• Excellent organizational and communication skills.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

L1 / L2 IT Support Engineer

Main Office: Scotts Road, SHAW CENTRE

Working location: Lower Delta Road (Near Tiong Bahru mrt station) OR Client side

Working Days: Monday to Friday, 5 days

Working hours : 8:30am to 6pm

Salary : $2,500 -$4,000

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)
• Training provided

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Clinic Assistant | Patient Service Associate | Multiple Location

Working day: 5.5 days work week
Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
Salary range: $2,200 - $2,800
Location: Caldecott, Novena, Orchard (travel 3 locations)

Job Responsibilities:

• Serve as a Patient Service Associate at the clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirement:

• With relevant experience is preferably.

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Scope:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Proper maintenance of patients' records

Requirements

• Min N Levels/O Levels/NITEC / A Levels/Dip
• No exp needed, Training provided
• Able to start work immediately

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter Ref code: #HKH

Apply here: [email protected]

Mission

· As a member of the PowerCARD maintenance team, provide proactive, prompt, effective and efficient support to ensure resolution of reported complex incidents, within specified SLAs.

The role of the regional Head of Support:

After projects are handed over to the production phase, the regional head of support manages the performance of the regional support team to guarantee compliance with contractual SLAs relating to the support of the PowerCARD solution. He ensures that the support staff follow defined processes and procedures to always provide outstanding customer service, and he maintains a close relationship with its customers portfolio. He will be responsible for customer satisfaction after the implementation has been successfully concluded.

Key Responsibilities:

Oversee all requests, incidents, and problems. Act as hierarchical point of escalation. Coordinate responses to critical issues raised, both internally and towards the customer.

Customer Ticket Handling - Addition or modification of configuration:

· Analyze and filter customer tickets raised through the Jira tool.

· Dispatch tickets to team members based on urgency, complexity, and customer account, and monitor their processing.

Customer Ticket Handling - Bug Corrections:

· Analyze root causes of reported problems, detect bugs, develop fixes, and send patches in the form of MTP (Move to Production) to the affected customers.

· Proactively send patches to other clients using the same version to prevent issues.

· Inform the Software Factory regarding the integration of these fixes into future deliveries.

Customer Account Management:

· Arrange on-site visits, conduct meetings (weekly, monthly, and yearly) with clients to assess the actual situation and listen to their feedback.

· Provide feedback to management regarding the monitoring and SLAs of customer accounts.

Crisis Management:

· Participate in management of crises (system down/fraud) by promptly contacting the client, diagnosing the problem, detecting real-time root causes, resolving the bug.

· Document and report the case to management.

Management and Reporting:

· Recruit and develop team members.

· Analyze & monitor the performance of the team, consolidate reports, analyze indicators.

· Make necessary process improvements to ensure compliance with SLAs.

· Define and manage ex-house support partners and resources.

· Provide comprehensive ad-hoc and monthly reports on Product Support tickets and bugs raised to the in-house development teams.

· Monitor and manage incoming ticket volumes. Identifying trends and delivering on strategies to reduce overall ticket volumes.

Profile / Skills

· Bachelor in computer science.

· Understanding PowerCARD product would be beneficial.

· Knowledge of the field of payment (protocols, actors, etc.)

· Proficiency in Incident & Problem Management, Change Review and Deployments.

· Strong analytical and problem-solving skills

· Proficiency in programming language, framework (C/C++, PL/SQL, JAVA, Unix SHELL …)

· ITIL service management experience and ITIL certification

· Team management

· Written and verbal communication skills

· Ability and willingness to work closely with the HQ in Morocco as well as with potential outsourcing partners in Asia region incl. required travels.

Salary: $2,200 to $3,000

Working days: Monday to Friday

Working hours: 8:30am to 6:00pm

JOB DESCRIPTION

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

REQUIREMENTS:

• Minimum GCE ‘A’ Level / Diploma Holders.
• At least 1 year of working experience.
• Relevant experience in payroll processing and/or customer service is an advantage.
• Meticulous.
• Good interpersonal and communication skills.
• Result oriented.

**We regret to inform you that only shortlisted candidates will be contacted for an interview. We appreciate your interest and wish you the best in your job search.

EA LIcense: 22C1153

Job Description

• Single point of contact for all IT issues and escalations.

• Relationship Management able to engage and resolve senior stakeholders issues.

• Excellent troubleshooting skills on Windows 10, Azure, AD, SCCM, Ivanti and 0365.

• Experience of using elevated privileges.

• Extensive knowledge of Autopilot Intune Build.

• Hands on experience of SCCM Application Deployment.

• Hands on experience of managing Active Directory EUC GP Management.

• Hands on experience of Citrix Storefront and VDI provisioning.

• Prior experience of troubleshooting Zscaler VPN issues.

• Experience in modern EUC/services hosted on Azure.

• Good awareness of Ivanti Control App Controls.

• L1 support for Legal & General business applications (Bloomberg, Refinitiv Eikon, Lipper, Macrobond, Tradeweb).

• Experience of using GTA Remote Console and able to diagnose and resolve technical incidents remotely.

• Able to diagnose and resolve Dell Laptop Hardware faults.

• Able to resolve faults with all Microsoft Products such as Teams, MS Office and O365.

• Troubleshoot and resolve technical problems relating to facilities - wireless networks, peripheral device such as printers, scanners, and mobile/smart phones.

• Stakeholder and Vendor Management skills and able to work with global teams for resolution of incidents.

Must Have

• Excellent knowledge of Windows 10 O/S

• Excellent communication skills and able to converse with management at all levels.

• Troubleshooting skills and able to resolve problems independently.

• Good knowledge of AD and other EUC tools outlined above.

• Flexible working hours as per business requirements.

• ITIL Service Framework.

Good-to-Have

• Windows 10 Tech Support

• ITIL Certified

• Work Experience in Insurance Domain

Main Working Location: Kent Ridge

Travel to Vivocity sometimes

Responsibilities:

• Provide excellent customer service
• Greet and welcome guests as soon as they arrive at the office and directing them appropriately.
• Ensure refreshments is available for guests
• Direct them to the waiting area while waiting for personnel to arrive
• Direct or escort guests or visitors to specific areas
• Notifies company personnel of visitor’s arrival via Teams messenger
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Replenish and ensure sufficient stocks of stationeries, pantries & sundries items
• Maintaining cleanliness of the storeroom and stationery cupboards
• Liaising with office services like cleaners and maintenance service providers
• Handle all incoming and outgoing correspondence in a professional manner, and routing calls as necessary.
• Import and Export of parcels
• Liaising with courier personnel for any inquiries from stakeholders
• Raise courier collection in PowerApps
• Issuance of new joiner welcome pack
• Locker management
• Collection of letters from mailbox, sorting and distributing mail on a weekly basis
• Assisting with a variety of administrative tasks
• Perform any ad-hoc duties as needed

Requirements:

• Prior Receptionist/Cabin Crew/Customer Service experience

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Who are we looking for:

We are looking for an exceptional Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real passion for technology. You will contribute to the continuous improvement of Hubble's client success process.

What you will be doing:

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management.

• Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support).
• Create, identify and qualify selling opportunities by maintaining regular contact with customers.
• Dedicated contact for product training and platform questions.
• Proactively analyse and provide strategic engagement with clients.
• Solicit and synthesize customer product feedback to contribute to product development.
• Maintain a high degree of account management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.

What we need from you:

• Minimum 5 years experience in account management & enterprise solution delivery roles
• Bachelor's degree
• B2B software experience is preferred
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills
• Strong team, networking and relationship building skills
• Highly organised, collaborative and detailed oriented
• Able to handle multiple priorities
• Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

About Hubble

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 300 construction sites worth over $50 billion worldwide. Our full suite of software solutions include document, workforce, safety, quality, material, payments, and building management, and are used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. If your mindset is right, we promise you the ride of your life.

Who will you be working with:

If you connect with any of the description below, please apply immediately:

• Purpose driven
• Hungry, ambitions, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart our own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is everyone of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

ORDER FULFILMENT OFFICER

Procurement Management

-Responsible for procurement management in SAP such as issuance of purchase order and goods receipt/issue etc.

-Material and supplier master management in SAP.

-Invoice management including resolution of invoice discrepancies with suppliers.

Customer Service Management

-Responsible for order management in SAP s

-Work closely with customer’s representatives to ensure service satisfaction.

Logistics Management

· Plan shipments in collaboration with sales team and logistics providers

· Liaise with logistics providers to ensure on time inbound and outbound deliveries.

Location: Near to Jurong East

Salary: Up to $4000 + AWS + VB

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Job Responsibilities:

• Manage the day to day operations of the Day Care Centre include enquiries, feedback and incidents.
• Formulate and review the Standard Operation Procedure (SOP) regularly.
• Ensure there is compliance of the SOP/work processes and proper documentation required by the relevenat authorities.
• Coordinate & collaborate with different services within the organisation to ensure smooth transition of patient care.
• Oversee clients' Individual Care Plan.
• Manage, develop, supervise a team of healthcare staff.

Requirements:

• Degree holder with minimum three years of administrative experience in the social service, hospital or healthcare sector.
• Good organisational skills with strong detail orientation.
• Ability to process information and create work process flows, multi-task, work well under pressure and is resourceful.
• Proficient in MS Office which includes MS Word and Excel.
• A desire to serve the elderly and less advantaged.

StarMed Specialist Centre is a one-stop day-surgery and multi-disciplinary medical Centre that offers quality day surgeries and diagnostic services at competitive private sector prices.

We are now looking for nurses in the following departments:

1. Day Surgery Centre (Recovery / OT Scrub)
2. Endoscopy Centre
3. Specialist Outpatient Clinic (Clinic Nurse)
4. GP and Health Screening (Clinic Nurse)
5. Night Clinic (Clinic Nurse) - 6pm to 12am, longer hours on weekends

Qualification / Work Experience Requirements:

• Candidate must possess at least a Diploma in Nursing and be registered with the Singapore Nursing Board, with at least 3-4 years of relevant experience preferably in multi-discipline setup.
• Previous experience in the respective specialty will be an added advantage.

Personality requirements:

• High motivation, ability to work in team and fast paced environment
• Good communication skills
• Organized
• Adaptable and willing to learn new skills
• Problem-solving and critical thinking

Basic Salary / Working Hours

• Salary range: $2500 and above, depends on working experience relevant to job scope
• Work week: 5.5-day work (Sunday and PH off) for position 1 to 4

Please indicate the position you wish to apply during your application submission via the portal.

• Position: Warehouse/Operation Supervisor (DATA CENTRE-SLA/SLO)
• Location: Benoi
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $6200+ AWS
• Duration: Permanent
• Industry: Logistic

Main Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)
• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)
• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.
• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.
• Recommend or initiate hiring, promotions, transfers or disciplinary actions.
• Conduct regular safety and task specific training both theoretically and practical.
• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.
• Establish, maintain, and promote exceptional customer service.
• Properly maintain and inspect tools & equipment.
• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).
• Always ensure an appropriate number of personnel on site.
• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations
• Perform all services as efficiently as possible while limiting negative impact to the environment.
• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.
• Correctly maintain and generate required reports, including trends surrounding the services.
• Correctly interpret and enforce company policies and safety procedures to ensure compliance.
• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards
• Requires traveling to multiple sites if required.

Requirements:

• Minimum 2-3 years of experience in a similar role.
• Preferred Tertiary educational level.
• Must have Team Management experience.
• Must be comfortable working in a physically demanding environment.
• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.
• Knowledge of machines, equipment and maintenance.
• Experience in handling multiple projects and tight timelines.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Faststream Recruitment has partnered with a global marine products and services market leader to identify, attract and engage an experienced Customer Service Executive.

Our clients are one of the world’s leaders in the marine products and services industry with a particular focus on the maritime and oil and gas markets. With an impeccable pedigree, a global reach and strong brand equity my clients are looking to add a high-performing and experienced Customer Service Executive to their team in Singapore.

The primary role as a Customer Service Executive is to manage all sales support and customer service activities of the Singapore accounts.
This role offers a hybrid working arrangement and 20+ days annual leave.

Job responsibilities:

• Manage the order-to-delivery process to ensure smooth delivery from start to end.
• Coordinating and processing of customer orders and related jobs, receive and register enquiries/orders in the system and ensuring all the information is correct
• Working closely with the sales team to understand and execute the pricing strategy with the assigned customer account
• Ensure delivery requirements are accurate and handling any changes in delivery requirements if needed
• Resolve and escalate any order related problems and service recovery if appropriate
• Identify business development opportunities through customer conversations
• Pro-actively promote our products and services to any customer when the opportunity arises
• Maintain accurate information in the system
• Coordinate with other departments when needed

The selected candidate will work and integrate into a vibrant, multicultural environment with an excellent and dynamic company culture. On offer is also an attractive salary package that is negotiable for the right candidate.

Should you wish to discuss this interesting position in more detail, please contact me at: [email protected]

Pearlene Toh (EA Reg no: R22108102)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403

Salary: Basic $2,000 - $2,600 + VB

Time: Monday - Friday (8.30am - 5.30pm), alternate Saturday (8.30am - 12.30pm)

Location: Senoko Road

Responsibilities:

• Present the company in a professional manner, upholding a positive and empathetic demeanor consistently.
• Identify and address customer needs by providing accurate information and advice.
• Manage customer complaints by offering suitable solutions within specified timeframes and ensuring resolution through follow-ups.
• Collaborate with internal and external stakeholders such as customers, contractors, and workshops.
• Generate quotations and initiate Work Orders accordingly.
• Issue job orders to workshops and contractors.
• Communicate with controllers and contractors regarding service/repair quality and pricing.
• Follow up with workshops and contractors on vehicle service/repair progress and provide feedback to customers.
• Maintain and update the service/repair schedule, as well as coordinate vehicle collection with customers.
• Conduct basic investigations into customer complaints and propose recommendations within established guidelines.

Requirements:

• Able to work under pressure, multi-task, prioritize and manage time effectively.
• Meticulous and has a good work ethic.
• Relevant customer service / administrative / support function experience.
• MS Office Skills.
• Familiar with CRM system advantageous.
• Attentive, adaptable and responsible with good communication skills.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Responsibilities

• Handling of calls / feedbacks / complaints/ maintenance hotline/ receive payment
• Serve as a call centre to activate any of the contractor staff , term contractors for the Property and any other personnel when necessary
• Provides administrative support to the team at the Property
• Reception duties including answering queries at the Management Office and answering of telephone calls
• Attend to walk-ins at the Management Office
• Preparation and consolidation of reports, invoices and maintaining proper documentation and filling
• Reception duties including answering queries at the Management Office and answering of telephone calls
• All necessary filing and administrative work
• Updating of computerised maintenance management system
• Ad-hoc duties/tasks assigned.

Requirements

• Proficient in MS Office & Outlook.
• Ability to work independently with very minimal supervision.
• Ability to work in fast paced environment.
• Minimum GCE N Level with a pass or equivalent
• Minimum 2 years of relevant working experience as clerical support staff.
• Able to speak in both English and Chinese language.
• Location: West

Physiotherapist – Daycare Centre

Salary: $4000 - $6000
Location: Bukit Panjang
Working Hour: 5 Days Mon-Thu (730am-530pm) & Fri (730am-430pm)

Job Responsibilities

• Provides physiotherapy assessments, plan appropriate goals and treatment plans.
• Aims to maximize and enhance client’s functional ability and improved their quality of life.
• Implement treatment plans, monitor, and evaluate client’s performance, review and modify treatment plan regularly.
• Maintain & updated of client’s records.
• Responsible for maintaining and replacement of equipment.
• Supervision and conduct training for support staff and volunteer.

Requirements

• Degree in Physiotherapy
• Full AHPC registered with 3-5 of similar experience preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling