Responsibilities

The MLT will be responsible for maintaining the various POCT equipment throughout the hospital.

· Assist to monitor and review daily and monthly QC at various POCT testing sites

· Monitor daily results transmission from middleware to LIS (Laboratory Information System) to ensure all POCT results are successfully transmitted

· Assist to troubleshoot POCT devices

· Liaise with vendor, IT team and other stakeholders to resolve issues

· Assist to conduct method correlations, analytical precision, calibration verification, etc

· Assist to co-ordinate and facilitate external Proficiency (CAP survey) testing, and collate, submit, review and evaluate survey results

· Participate in accreditation inspections by external auditors

· Assist with the planning and facilitation of internal POCT audit for hospital wide POCT devices

· Conduct training and re-certification of personnel performing POCT

· Conduct competency testing on POCT personnel

· Manage POCT stock inventory to ensure sufficient supply for POCT users

Requirements

· Degree in Biomedical Science or any other relevant discipline

· Possess good interpersonal skills and preferably with prior experience in clinical laboratory

· Possess good organisation, coordination, communication, and computer skills

· Able to work independently as well as a team in a fast-paced environment

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Working Days/Hours (depend on assignment):

• 5-day work week shift work, required to work on weekends
• 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

*Remark: Not allow using phones during working hours due to Private & Confidential (P&C) documents

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to liaise with Chinese customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

About the job

We are a world leading supplier of climate solutions for the future. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity temperature and energy efficiency is mission-critical.

Together we work to support our customers in creating a healthier planet.

Come work for us and be a part of this exciting journey.

We are looking for a highly engaged service technician/engineer, skilled in the mechanical field. We can offer you a broad and challenging role where you offer service and customer assistance during site visits.

Role and responsibility:

• Provide pre-sales and post-sales technical support, including testing and commissioning.
• Perform preventive maintenance and repairs for customer equipment onsite/workshop.
• Maintaining accurate record-keeping of all work performed.
• Adherence to safety procedures and regulations.
• Provide 24/7 customer service support.
• Traveling to regional countries, wherever necessary.
• Any other tasks or duties assigned by the Company.

Candidate Requirements:

• NITEC (NTC 2/3) or Diploma in Electrical, Mechanical, or Electronic Engineering.
• Minimum 2 years' experience in HVAC equipment maintenance/repair.
• Knowledge of BMS System and HVAC Control is an added advantage.
• Able to read and interpret technical manuals and schematics.
• Availability for emergency calls and onsite visits during off-duty hours
• Strong analytical and problem-solving skills.
• Able to work independently and a team player with excellent interpersonal and communication skills.
• Must possess a Singapore Class 3 Driving License

What we offer:

• Competitive salary that commensurate with work experiences
• Career advancement opportunities within the organization
• Comprehensive benefits and annual team-building trip

At Munters, you get the chance to influence and solve meaningful problems for society. We lead with an absession for climate, with people in the core and sustainability as part of the DNA.

Job Summary

• Drive the passenger vehicle daily to provide transport for the clients attending the Day Care Centre, Dementia Care Centre and Day Rehab Centre.
• Provide custodial care for clients attending day care and day rehabilitation.
• Render assistance and supervision of the clients, ensuring client comfort and safety, according to the standards set by SCC when clients are boarding, alighting and traveling in the vehicle
• Pick up and drop off clients at the designated location and assist them to the centre or to the drop off location
• Assist in the transfer of clients where necessary
• Help the clients settle down and be strapped safely after boarding the vehicle.
• Accompany clients to the designated block where necessary
• Accompany clients in vehicle to ensure they are comfortable and safe during the journey
• Maintain good housekeeping and cleanliness of the vehicles

Care Staff

• Supervising clients to carry out their routine re-habilitation, therapy and diversional activities.
• Serve meals including tea/ coffee breaks to clients and may require to feed clients
• Assisting elderly in toileting
• Ensuring the cleanliness of the centre at all times and carry out the necessary cleaning daily.
• Carry out other duties as assigned from time to time

Working Hours

Monday to Friday / 42.5 hours per week (8.5 hours per day)

Office Hours

Interested candidates please send your updated resume to:

[email protected]
Attn: Driver cum Care Staff (Eldercare, Islandwide) #HKA

or call 6736 3280 to look for Kayley

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)
Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Role:

• Provide technical support to desktop/laptop PCs, printers, monitors and other hardware in office environment.
• Coordinate with level 2/3 support engineers to provide support by corresponding to support tickets within decided period.
• Assist IT department staff on IT asset management such as updating, moving, and disposing laptops, monitors and printers.
• Support engineers updating, organizing, and managing user manuals regarding daily helpdesk operations.
• Perform daily basis server check using server checklist.
• Other ad-hoc technical tasks may be required.

Requirement:

• At least Diploma in Information Technology, Computer Science, or related field.
• At least 2-3 years proven experience in an IT Helpdesk or Support role.
• Basic knowledge of computer hardware, software, and networking.
• Experience with configuring and managing laptops.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a Team.

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

We are looking for Full-Time Service Crew that can able to commit the job here at Delato.

Address: 477 Tampines Street 43, #01-154, Singapore 520477

Job Scope:

- Provide friendly customer service

- Cashier and Ordering

- Ice Cream Scooping and Waffle Making for Customers

- Assist with Ice Cream Production like ingredients preparation

- Perform housekeeping duties and general hygiene cleaniness

- Only 40 hours per week

- Starts from $1800 to $2200

- Salary Increment based on performance

- Clear Career Progression Path

- Prefer candidates that stay nearby

Interested candidates, please write to [email protected] with your resume, hygiene cert, contact number, and a recent photograph.

Thank you

Job Description:

- Handle customer queries and reply professionally

- Prepare invoices and delivery documents for drivers and customers

- Assist in delivery schdule planning

- Handle customer service and provide first level of support

- Provide quality customer service to customers via email and phone chats

- Clarify and understand customer needs and requirements

- Follow-up on outstanding cases and communication to customers

- Any ad-hoc duties assigned

Job Requirements:

- Prefers individual with ability to multitask in fast paced environment

- Passionate working in Food Industry

- 5.5 days work week

- Working hours from 0730 to 1700 (Mon to Fri) and 0730 to 1300 (Sat), alternate Sat after job confirmation

- Bilingual and proficient in English (both written and spoken)

- Possess good communication skills and interpersonal skills

- Diploma or ITE graduates are welcome to apply

- No minimum experience needed

- Training is provided

Aftersales Support Executive

Working location : on board of vessels (West side)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams
• Min. Diploma in Electrical and Electronic

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Field Service Engineer has possessed 3-5 years’ experience in IT hardware maintenance service on server, network and storage preventive.
• Provide post-sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations;
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;

Required experience/skills:

• Experience with Windows, Dell, IBM and HP.
• Manage systems like standalone servers, blade systems, storage and network equipment from Dell (PowerEdge systems, PowerVault and EqualLogic storages), HP (HPUX integrity systems and Proliant systems), Cisco (UCS standalone and blade systems) and IBM (xSeries systems);
• IT systems infrastructure hardware and software maintenance and repair, systems deployment and integration on a broad spectrum of Enterprise IT equipment.
• From servers (such as HP and IBM Servers running various versions of Windows Servers and Linux, Unix and Sun Oracle Solaris), to network equipment (Alcatel, HP Switches, Cisco Systems Managed Network Routers and Switches and Cisco Systems PIX and McAfee firewall maintenance), to HP and IBM tape libraries, EMC SAN storage as well as Laptops, PCs and Business Laser Printers and Multi-Functional Copiers from various vendors.
• Provide post-sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations.
• Strong server and storage hardware configuration knowledge will be an advantage;

1. Be a quick learner in acquiring new system skills and working with new technologies;
2. Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
3. Proficiency in solving computer hardware-related issues for IBM, DELL, and HP;

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: JYK

Email ID: [email protected]

EA License No.: 01C4394

EA Registration No. R1873450

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Responsibilities:

• Manage daily customer orders and transactions.
• Process cash and online payments.
• Perform cash reconciliation, deposit cash, and ensure no discrepancies.
• Address customer queries and complaints.
• Renew daily stock on shelves and inventory.
• Participate in monthly stock take and daily stock receiving.
• Provide basic product information to the customers.
• Assess and maintain the condition of signage, promotional displays, and equipment in the shop.
• Manage daily customer service operations and the customer service representatives.
• Sustain a high degree of customer satisfaction by training and guiding employees.
• Provide finance reports.
• Ad-hoc duties assigned.

Requirements:

• GCE “N” or “O” level or equivalent
• At least 1 – 2 years of retail or customer service experience
• Experience using AS400 System or POS System will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Perform a variety of cleaning activities, such as sweeping, mopping, dusting, and polishing.
• Ensure that all rooms are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Notify superiors of any damages, deficits, and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Check stocking levels of all consumables and replace them when appropriate.

Inventory & Shipment

· Prepare company's stock on hand for the fortnightly discussions.

· Provide projection of stocks holding period based on latest sales information.

· Highlight any shipment plans needed and ensuring no out of stock situation.

· Oversee the paper work required for importation and exportation.

· Keep track of the local stocks and overseas shipment arrival dates.

· Ensure the accuracy of goods arrivals (SKUs, quantities and shelf life etc) based on the agreed terms with supplier.

· Update the operation team on the shipment arrivals and stocks’ ready date for sale.

Marketing

· Prepare weekly update of channel marketing and price promotions reports for team meeting.

· Coordinate with different channels and suppliers for tactical marketing and price promotions.

Business Development

· Promptly supporting in listing new products and promotions as per agreement between KCT and channels.

Skills & Competencies:

· Stellar people skills and the ability to work with diverse groups of people.

· Strong initiative and the confidence to work independently in complex and ambiguous work environments.

· Capable of handling multiple tasks simultaneously.

· Proficient at meeting deadlines in high-pressure environments.

· Excellent written and verbal communication skills.

· Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, is required.

· Experience in SAP will be beneficial.

Qualifications and experience

· Diploma/ Degree in Business, Marketing, Supply Chain or equivalent.

You may also deposit your resume to [email protected].

Market Support Assistant / Sales Support Assistant | Pasir Panjang

5.5 days, 9am-6pm, 9am-1pm (Sat) + Standby duty at least once a month

Salary: $2400 -$2800 + OT on standby duty

Address: Pasir Panjang

Primary Function:

To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Job scope:

• To handle inquiries and ensure quotations are furnished to customers on time.
• Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
• Liaise with customers for delivery timings and locations
• Filing of invoices and other related documents.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Service Executive

5 days 8:45am - 6pm

work on Saturday once in every 3 months (9:30am - 12pm)

$2500 - $3200 (Depends on Experiences)

Jalan Pemimpin (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/Transhipments/D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Job Requirements:

• Min1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• MNC
• Location: East (Near MRT)
• Monday to Friday 830am to 530pm
• AWS provided

Job Description:

• Manage and build relationships with existing distributors
• Prepare monthly sales forecasts for distributors
• Coordinate with the factory on product details, shipments, and pricing
• Communicate with distributors regarding orders, shipping dates, etc.
• Monitor and track distributors' sales targets
• Oversee aspects of production, sales, and inventory
• Handle Accounts Receivable (AR) collection

Requirements:

• 1 to 2 years of experience in sales support

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Job Profile Summary:
In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

Manage the day to day email communication with customers and distributions

Provide quality customer service through reviewing, assessing and providing the response in a timely manner

Meet SLA of 90% email resolution within 5 working days

Work with different business units to provide a one stop solution to the customers

Resolve feedback or issues raised by customers or sales representatives

Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

IT Service Engineer

Key Responsibilities:

responsible for diagnosing and resolving hardware and software issues, ensuring the smooth operation of IT systems, and delivering top-notch customer service.

Installing Hardware and Software Systems: This involves setting up and configuring computer hardware and software, ensuring they function correctly.

Provide Hardware and Software Support: You would be responsible for helping end-users with any issues related to hardware or software, troubleshooting problems, and providing solutions.

Provide Training to End Users: Part of your role may involve training end-users on how to use hardware and software effectively.

On-site/In-house Troubleshooting.

Configuring Computer Networks.

Ad-hoc Duties as Assigned.

Qualifications and Skills:

Basic IT Knowledge, willingly to learn on the job

Travel Requirements: The job requires traveling island-wide, so you must be willing to commute to different locations.

Ability to work independently and as part of a team.

Proficiency in troubleshooting and problem-solving.

Customer-oriented with a commitment to delivering exceptional service.

Having Class 3 Driving License is a plus

Experience in Repair/Installation of POS/Kiosk Systems: While not mandatory, having experience in this area is considered an asset.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Our associate Company is a well established Health Supplement company.

It has been marketing numerous health products targeting a wide segment of consumers. The products are sold locally as well as in some neighbouring countries and HongKong.

As we are rapidly expending our products range, we would like an ambitious , social media savvy digital marketing professional to join our team.

The person must be a graduate with knowledge of the e-commerce scene. and well versed with multiple social media channel. The person will be required to design a digital marketing plan for some of the products.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Service Asset and Configuration Manager – Job Description

The Service Asset and Configuration Manager will support the identification, control, recording, reporting, verification, and auditing of configuration items (CIs) in a centralised Configuration Management Database (CMDB) while ensuring that processes, tools, and governance are in place and being used in accordance with the ITIL best practices.

Responsibilities:

· Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.

· Responsible for the implementation and support of the configuration management tools and systems.

· Manage asset discovery processes to ensure up to date and accurate inventory.

· Ensure that adequate governance is in place and the Service Asset and Configuration Management (SACM) processes are being executed successfully and are performing within their KPIs.

· Ensure integration with the other IT Service Management processes such as Incident, Change and Release Management.

· Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets

· Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.

· Identify, control, record, report, audit and verify configuration items, including versions, baselines, constituent components, their attributes, and relationships.

· Plan and manage yearly IT asset verification exercise.

· Manage, track and report on all the in-scope IT assets.

· Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.

Qualification Requirements:

· Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent experience

· 5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.

· Experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management

· Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.

· Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs

· Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.

· Strong attention to detail with excellent troubleshooting, verbal, and written communication skills

· ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage.

· Ability to influence a cross functional team to obtain desired results.

· Strong interpersonal communication skills to build good relationships with stakeholder.

· Ability to work to tight deadlines and manage multiple high-level tasks under pressure in a fast-paced environment.

· Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT

· Possesses a service-oriented nature with ability to learn new tools and technologies quickly.

· Meticulous and Quality conscious