WELL KNOWN F & B ESTABLISHMENTS (RESTAURANTS) HIRING MUTIPLE VACANCIES:

SERVICE CREW

REQUIREMENTS:

- CUSTOMER SERVICE ORIENTED

- GOOD COMMUNICATION SKILLS

- WILLING TO WORK IN A F & B ENVIRONMENT

- WILLING TO ACCEPT F & B ROTATING SHIFTS

- KEEN INTEREST IN LEARNING ABOUT F & B

IF SUCCESSFUL, CANDIDATES WILL BE REWARDED WITH A GOOD CAREER PROSPECTS IN THE F & B INDUSTRY.

INTERESTED CANDIDATES, PLEASE APPLY HERE WITH RESUME

EILEEN PANG

EA REG: R1988493

BUSINESS LICENSE: 22C1222

EXCEDER CONSULTING PTE. LTD. (202227670D)

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

JOIN US, Team ToppingsKids!

The Role : Customer Service Representative

We are looking for someone who will be the first contact point of our customers. Customer’s satisfaction is our utmost priority and assisting their inquiries with in-dept knowledge about our products, clear understanding about their inquiries/needs, empathy, and friendly attitude within a timeline is a key for this position.

Company website: https://toppingskids.com/

Instagram: @toppingskids

Key Responsibilities

• Handle customer’s inquiries/ complaints via Email, Call, Direct Message (IG/FB), MarketPlace Chat (Shopee), or What’s app.
• Provide appropriate information about the product/service with in-depth knowledge of the products/service and up-to-date information about the event/ promotion/ deals/ marketing plans, etc.
• For customer’s complaints, provide solutions and alternatives within the time limits; follow up to ensure resolution with understanding of the customer’s concerns and needs.
• Provide standardized quality service with a friendly and helping attitude.
• Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
• Creating customer’s orders manually whenever needed and helping the payment process.
• Keep track of exchange cases with a customer and relevant team till it’s completely resolved and the customer is happy.
• Take responsibility in Shopee Chat Performance – Sending a simple reply might be required out of working hours

Requirements:

• An excellent command of English and intermediate level of Chinese
• A high attention to details
• A friendly and professional demeanor
• Critical thinking and problem-solving skills
• Great communication skills & interpersonal skills
• Ability to work quickly under pressure & Multi-task
• Flexible to be able to adapt to fast changing needs
• Able to handle stress to deal with a broad range of challenges
• Strong sense of commitment & urgency to meet tight deadlines
• Must be Singaporean, Singapore PR, or Korean

• Ensure completion of screening, assessment, anticipatory guidance and psychoeducation according to milestones
• Assist in care management and cross-referrals to specialists through dedicated protocols
• Maintain a record of mother-child dyads/parents recruited in the program in timely basis
• Work with other departments to assist with arrangement of appointments
• Work closely with research assistant in data collection and survey
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Promotion / Health Sciences / Social Work / Any Science related field
• Competent in MS Office
• Good communication and interpersonal skills
• Candidate with experience in healthcare industry is at advantage

Interested candidate, kindly send a copy of your resume to: [email protected]

Lynn Ho [R23114223]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are a dental clinic located in the WEST and we are looking for a cheerful and warm team player to greet and register our patients. You will assist them in scheduling their appointments and answering their enquires.

Training will be provided.

We are closed on public holidays and Sundays. You will be scheduled to work on weekday nights, 2 off days per week.

Some of our benefits includes

• 44hrs per week
• 5 days work week
• Annual Leave
• 13 Month
• Performance Bonus
• Benefits for Medical/Dental
• Warm, Cheerful and positive attitude with strong initiative
• Able to work in a fast-paced environment
• Relevant working experience in dental industry is an added advantage

Candidates with relevant work experience will be remunerated accordingly.

We regret that only shortlisted candidates will be contacted.

Thank you for your interest!

Job Summary:

• 5 day work week (44hours/week)
• Island-wide hiring
• Basic up $2600
• Fun & Energetic Working Culture
• Staff Benefits

Job Scope:

• Craft and serve a variety of coffee beverages
• Provide excellent customer service by taking and preparing customer orders
• Ensure the quality and consistency of coffee beverages by following specified recipes and brewing techniques
• Monitor and restock coffee beans, milk, and other supplies as needed.
• Ensure the cleanliness of the workplace

Requirements

- Candidate with passion for F&B industry

- Customer oriented

- No Experience are welcome to apply! [Training will be provided]

- Willing to engage in shift work, which includes work on weekends and PH

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Volunteer Management

• Develop and implement recruitment strategies to identify, build and sustain a healthy pool of competent Silver Generation Ambassadors (SGAs) and SGD volunteers
• Monitor the recruitment cycle of SGAs and SGD volunteers
• Monitor the centralised recruitment of volunteers (eg. SGA/volunteers referral, Facebook, QSM etc.) to ensure a healthy ratio of staff to volunteers to seniors in order to achieve SGO’s goals and objectives
• Update and maintain volunteer’s personal information and their volunteering activities to ensure an up-to-date database
• Introduce SGO volunteering program to public and private sectors to encourage volunteerism and also, as a CSR, with the aim of providing more avenues for volunteer recruitment
• Support various SGA rewards and recognition initiatives
• Co-ordinate and extend VM related courses for staff and SGAs

Professional Development

• Engage in continual learning for personal and professional growth and development
• Share good practices and support the training and development for SO staff and SGAs
• Establish regular communications with the SO VM champions on matters related to volunteer management and training

Coordination & Admin

• Consolidate feedback from SOs, SGAs and volunteers to identify and analyse needs in the community
• Manage and control SGAs ID tags assets
• Perform office administration functions

Network Development

• Implement strategies to create new volunteering opportunities through partnership with internal and external organisations.
• Implement loyalty programmes to recognise the good work of the volunteers.
• Implement formal/informal channels for volunteers to provide feedback on their participating volunteering program.

Job Requirements:

• Recognised degree in any discipline
• At least 2 years of working experience preferably with knowledge and familiarity with the healthcare or social sectors
• Analytical and organised, able to translate concepts into actionable goals
• Confident in working with external stakeholders
• Good in communication, both verbal and written
• Meticulous, team player, resourceful and able to multi-task in a fast-paced environment

Dome Bakery is an artisanal bakery specialising in brownies conveniently located at Chinatown (4min walk from Chinatown & Maxwell MRT stations).

We’re growing our team and looking for a committed individual who is able to work independently, hardworking and enjoys friendly conversations with people! We love to have you in our team if you have a passion for baking & a heart to serve!

Job Responsibilities:

• Order taking and serving customers, maintain good customer service at all times

• Prepare and produce bakes, follow standard operation procedures/ recipes given to ensure quality and consistency in the final products

• Fulfill and pack orders in a timely and accurate manner

• Stock-take of ingredients inventory and maintain sufficient inventory levels

• Assist in R&D of seasonal bakes

• Prepare and serve coffee/ tea

• Maintain cleanliness of the Front of House and Back of House at all times

• Other ad hoc duties assigned

An ideal candidate should be:

• Highly responsible, pro-active and demonstrates a great attention to detail

• Able to multi-task and work with a sense of urgency in a fast paced and dynamic environment

• Able to work independently with minimal supervision

• Able to deliver good customer service

• Min. 1 year of relevant F&B work experience

• Any prior experiences working as a barista is a plus (if not, training will be provided)

• Able to understand and speak fluent English

We strive to create a working environment where you will enjoy working at and look forward to welcome you in our team! :)

* 5-day work week

* Completion bonus will be given (terms & conditions apply)

• No experience required.
• Basic English required
• Medical and Group Health Insurance
• Joining bonus during the 4th and 7th month of service

Are you passionate about airports and enjoy engaging with individuals from diverse backgrounds? We are looking for enthusiastic individuals who share our love for the aviation industry and are excited about helping passengers.

Responsibilities:

• Welcome and help customers politely.
• Give information about products or services.
• Listen and assist with questions or issues.
• Help with orders and returns.
• Keep the workspace clean.
• Follow company rules.
• Work well with the team.

Requirements:

• A genuine interest in airports, aviation, and the travel industry.
• Strong interpersonal and communication skills.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Customer-focused attitude and a willingness to go the extra mile.
• Adaptability and a positive attitude in a fast-paced airport environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

• Well Established German MNC Freight Forwarding Company

• Working hour: Monday – Friday (8:30am – 5:30pm)

• Working location at Harbourfront

• AWS + Variable Bonus

• Excellent Welfare & Benefits + Career Progression

Job Scope

• To Assist on Client’s Budgetary Exercise / Project Bidding
• Proposed Better Freight Solution
• Handled internal tender from overseas office for project biddings
• Ensure all requests received for cost quotations, from clients are responded to within the shortest possible time frame/deadline.
• Retain responsibility for all aspects of pre contract by ensuring the responses are properly managed and collated to the required Company standards within the allotted time frame.
• Ensuring all technical information and quotes required from the Operations team and external service providers is received, evaluate, compile and submit to client within time frame / deadline.
• Manage the clarification process involving all parties required to make clarifications and return responses to Clients.
• Conduct and complete negotiations to award, ensuring agreed profit retention.
• Ensure adequate attendance to discuss client requirements
• Attend any particular business development issues with the client including sales calls
• Maintain good relationships with carrier/service provider to obtain more competitive cost.

Requirement

• Diploma / Degree in Logistics / Business Management or equivalent
• 2 – 4 years related Tender & Pricing experience in freight forwarding industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Details

• German MNC Freight forwarding company
• Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits, company trip yearly)
• Mon to Fri, Office hours
• Walking distance from Jurong MRT

Job Responsibilities

• Shipment coordination for specific accounts
• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
• Prepare air freight, sea freight, and road transportation quotation.
• Follow up shipment movement with overseas agents and update customers closely.
• Maintain and update SOPs, contact matrix, and transport mapping
• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions
• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly
• Support on quotations, tender management
• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

• Min Diploma holder, with at least 2 years of experience in the relevant industry
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Duties and Responsibilities
● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
● Handle escalated feedback and provide appropriate solutions in a timely manner
● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
● Establish individual and team goals and review team performance for continuous development
● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
● Conduct performance appraisals and provide constructive feedback to direct reports
● Compile and analyse data for management reporting

Requirements
● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
● Highly customer service-oriented, meticulous, and resourceful
● Strong analytical and problem-solving skills with the ability to work independently
● Strong leadership and adaptable to changes in a highly dynamic work environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Well Established Company
• Basic $2500 - $3200 + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
• To prepare invoices, monthly reports for consolidated billing
• To maintain and upkeep the filing system and SWM software on all aspects of waste information
• To assist Customer Service Manager to ensure smooth daily operational in the team
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
• To update customer database in respect of customers and potential customers
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met

Requirements:

• Min Diploma in Business Management or equivalent
• At least 1 year of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

English Teaching Specialist

Location: East

We are looking for passionate educators from the education industry with strong foundation in the English Language to join us as classroom "influencers".

We spare no resource in teaching our children, and we reward our team well.

Our Ideal Candidates:

· Candidates must be deeply passionate about inspiring young minds

· Able to adapt to challenges and think quickly on his/her feet

· Has excellent communication skills and thrives in a team environment

· Energetic and engaging classroom delivery

· Excellent academic track record, particularly in English, English Literature and General Paper (GP)

· A Degree from a reputable university in related fields of Laws, Arts, Humanities, Social Sciences and Communications and professional qualifications

· Prior English language teaching experience (e.g. teaching in MOE Primary Schools or tuition centres)

· Must be able to work on weekends. (5-day work week – 4 weekdays and Sundays)

· Take on the following: Teaching and Classroom Management, Curriculum and Lesson

Preparation, Providing feedback to parents

* We are looking for candidates familiar with the Singapore curriculum and assessment systems.

Only shortlisted candidates will be contacted.

• Basic Salary + Fixed Allowances (UP$2600) + Incentive

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 10am – 10pm / 11pm – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

• On-Job Training Provided

Job Scope

• Greet customers.
• Attend to customer needs & requests in a pleasant manner.
• Serving, taking orders & clearing tables.
• Provide good customer service.
• Promote menu items.
• Restaurant Daily Opening / Closing duties.
• Cashiering duties.
• Be able to handle your assigned table of customers confidently.
• Other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 0 – 2 years related experience in F&B

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of Finance Executive

We are built on strong values and ethics and are seeking like-minded candidates to join the team. If you enjoy tackling and crunching numbers and would like to exercise and refine your skills in Finance, then look no further. If you believe in delighting stakeholders, have high standards and are resourceful, we want to hear from you.

• Role: Finance Executive

• Department: Finance

• Reporting to: Finance Manager.

• Location: South Central Community Family Service Centre, Blk 5 Delta Avenue #01-09 S (160005)

Responsibilities:

• Perform day-to-day accounting transactions per charity accounting standards, not limited to General Ledger, Accounts Receivables, Accounts Payables and bank reconciliations.

• Assist in the preparation of monthly/quarterly/yearly financial reports including the preparation of grant claim reports to relevant funding agencies.

• Ensure all accounting transactions are recorded accurately and in accordance with prevailing accounting standards, and company accounting SOPs/policies.

• Assist in annual budget preparation.

• Liaise with bankers, auditors, and other stakeholders on related matters.

• Maintain fixed assets register.

• Maintain donation records using donor management system and crowd funding databases, and prepare tax deductible receipts & letters of appreciation to donors.

• Conduct in-house training on finance policies and processes to staff.

• Any other ad-hoc duties as and when assigned by superior.

Competencies and Requirements:

• Minimally Diploma in Business Management/Accounting.

• At least 3 years of relevant working experience.

• Other accounting qualification or accreditation will be considered.

• Experience in an accounting firm or a large charity is an advantage.

• Familiar with charity related accounting processes and financial governance.

• Able to commence within short notice is highly preferred.

Note: Only Shortlisted Applicants Would Be Contacted.

Responsibilities:

• To manage inbound and outbound cargos and operation activities.
• Handle Transportation arrangement and coordinate with warehouse operation team according to customer requirements.
• To be responsible for maintaining acceptable and accurate inventory levels.
• Work on monthly billing report for transportation and warehouse customers, do system invoicing, inventory report, warehouse and distribution tracking report.
• Communication with customer to receive orders and enhance customer satisfaction.
• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.

Requirement:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 1 years’ experience working in a warehouse environment in Singapore
• Familiar with MS Office
• High attention to detail who is meticulous and efficient.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

La Bottega @346 Joo Chiat Road

Responsibilities:

- Take orders and explain menu to customers

- Able to address customers' concerns

- Able to relate to people

· Helps in taking reservations, answering the phone, replying to WhatsApp messages before and during service, responding to any guest requests etc

· Welcome guests warmly to the restaurant

· Be helpful, welcoming and pleasant towards each guest.

· Acknowledge special occasions when notified by customer and keying it in the system for the booking.

· Liaise with the kitchen and GM on the special requests of the week.

· Assist other service crew with work including, but not limited to cleaning the tables, tidying up and setting silverware during service and getting ready for the next seating

· Serve food & beverage to guest when required.

Requirements:

· Diploma in Tourism / Hospitality Management

- MUST BE ABLE TO SPEAK ENGLISH WELL

· Good people skills

- Likes to chat with customers

· Good organizer and planner

· Service-orientated

· Ability to operate with flexibility and creativity.

· Well-groomed

· Proactively taking on additional responsibilities where required.

· Can think out of the box

· A minimum of 3 years’ experience with customer service preferably at a hotel or a restaurant

BENEFITS

• 5 day week/ 52 hours
• $2500 to $3500 (depending on experience and skills set)
• 12 days of AL (up till 17 days)
• Monthly Attendance Incentive
• Yearly Long Service Award (up to $2000)
• Meal allowance

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - PHONE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Phone / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Grow Through Learning Pte Ltd is a Math learning centre for 4 - 12 year old students, specialising in making concepts easier for students to understand through fun and interactive activities.

Our team strives to empower and encourage every child to be who he/she really is so as to inspire him/her to enjoy the subjects well and eventually become a self-directed learner.

Job Highlights:

• Supportive environment for teachers.
• Curriculum and worksheets are provided, so teachers can focus on delivery of lessons.
• Training and coaching are provided to help teachers with personal and professional growth.

Teacher Role:

• Understand student’s learning gaps and coach them with individualized lesson plans.
• Build strong rapport and relationships with students and parents.
• Monitor student’s learning progress and provide regular feedback.
• Cover and relief teach for teachers who are absent.

Centre Manager Role

• Build strong rapport and relationships with fellow teachers.
• Manage new enquiries from parents.
• Manage the centre schedule of lessons.
• Communicate effectively with parents, students and teachers on student progress, scheduling and curriculum.
• Support in administrative duties where necessary.

Requirements

• Cheerful personality and passionate about working with children.
• Strong communication and interpersonal skills.
• Competence and interest in Mathematics.
• Willing to commit for more than 1 year.
• Prior teaching experience will be preferred.
• Able to work on weekday afternoons, evenings and weekends.
• Full time and part time roles available.

Centre Hours

· Mon: 3pm – 730pm

· Tues: 3pm – 730pm

· Wed: 3pm – 730pm

· Thurs: 3pm – 730pm

· Fri: 3pm – 730pm

· Sat: 9am- 6pm

· Sun: 930am – 5pm

• Working Location: Bishan Central
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (subject to extension)
• Office Hours

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

This advertisement is for Student Care Executive.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Feb 2024 to 31 Jul 2024.

Working Hours:

• Mondays to Thursdays: 7:30am to 5:30pm, inclusive of 1hr lunch break
• Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

1. Student Care Executive Duties

• Attendance matters
• Discipline duties
• Oversee special programmes for at-risk students
• Patrolling within school compound
• Patrolling the immediate neighborhood around school
• Accompany school staff for house-visits
• Assist in smoking cessation programme
• Student Management Administrative duties
• Canteen duties
• Other Ad-Hoc Duties for at-risk students

2. Assist School Administrative Team in clerical work, receptionist duties and minimal estate management (if needed to)

Qualifications, Skills and Experience:

• Preferably GCE ‘O’ Level Certificate
• Those with no academic certification but with relevant experience may still apply.
• Good communication and inter-personal skills
• Able to communicate in English and one other language (i.e. Mandarin/Malay/Tamil)
• IT Savvy. Proficient in MS Office
• Receptive and able to work independently
• Excellent team-player who is organised, meticulous and with the ability to multi-task
• Preferably one (1) year of working experience with challenging students

Client Engagement and Service Operations

• Operationalise engagement strategies through various outreach modalities and ensure optimal deployment of volunteers - Silver Generation Ambassadors (SGAs)
• Sense needs and identify older adults who require additional care and support and to coach SGAs on the same
• Consolidate feedback from older adults and partners to track fulfilment, identify and analyse needs in the community
• Ensure that stipulated performance standards, such as approval timelines and outreach targets and, care and support outcomes are met
• Execute operation validation as required to ensure that processes are adhered to and engagement quality and outcomes are maintained
• Coordinate active ageing programmes and functional screenings with community partners and government agencies to ensure events are held smoothly and divisional KPIs are met

Volunteer Management

• Supervise and motivate a team of SGAs to engage older adults through house visits & community events to attain the relevant desired outcomes
• Recruit, train and retain SGAs and guide them to meet the stipulated performance standards

Care Coordination and Community Engagement

• Coordinate care and support needs and referrals across the relevant agencies and community partners in a seamless manner
• Build relationship with local community stakeholders and partners (such as Regional Health Systems) to identify opportunities for collaboration that are in line with divisional work-plan
• Organise and support local community pilots, including review and evaluation to achieve better social-health outcomes for older adults
• Support community partners in the implementation of the AAC Centre model and other initiatives

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment
• Able to work after office hours when required
• Only Singaporeans