Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.

Reporting lines:

Functional – Group Services - Head Business Intelligence Center, Munich

Discipline – Head of Regional Application Center APAC

Responsibilities:

In the wake of digitalization, changing markets, increasing crises and uncertainties, reliable and aggregated data in real time is crucial to a company's success. G+D has therefore established a globally active Business Intelligence Center (BIC) to proactively manage the ever-increasing demands on data analysis and reports.

For our Business Intelligence Center (BIC) department, we are looking for application support in SAP BW with a focus on Sales Reporting to start as soon as possible.

Your tasks:

• The contact person for our business units regarding business intelligence solutions and data analysis
• Advising the specialist departments on the definition and implementation of reporting requirements in the sales area (SAP SD & Salesforce)
• Sub-project management/project management
• Competent contact person for BI & Analytics topics, especially for SAP BW/4 Hana and hybrid modeling approaches
• Coordination and implementation of reporting requirements in the SAP BW backend (SAP BW 7.4 and BW/4 Hana)
• Creation of queries and dashboards (SAP Analytics Cloud, PowerBI)
• Collaboration on international roll-outs and system conversions (upgrades, patches, HANA migration)
• Creation of IT concepts and their implementation in the respective tool (mainly SAP BW)
• Ensuring ongoing operations in the area of SAP Business Intelligence

Your skills:

• Completed studies in computer science, economics or a comparable education or professional experience
• Several years of proven project experience in the area of SAP BW/4 Hana and hybrid data modeling
• Strong ability to translate business requirements into technical concepts and implement innovative SAP BI solutions from these
• Experience in sales reporting with SAP BI/BW, including understanding sales-relevant key figures, their calculation and translation into high-level reports with various requirement widths, as well as advising internal stakeholders on the technical optimization of the same
• Knowledge of ABAP OO, CDS Views, SQL Script is an advantage
• Knowledge of SAP Analytics Cloud desirable
• Deep technical understanding and knowledge of ABAP, AMDP development
• Very good written and spoken English language

Basic Salary: $3000 - $3500
Working Hours: 44hrs / week
Working Location: Farrer Park

Job Requirements

• Diploma or higher in Math or Science.
• Minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (Preferably Both Math & Science)

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 6) to ensure completion of daily homework
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct franchise unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

▪ At least 1 year technical hands-on experience on AWS Cloud and Redhat Enterprise system implementation and support

▪ Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage

▪ Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.

▪ Managing system in cloud environments in accordance with the project requirement and system support role

▪ Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments

Good to have EUC Support, IT helpdesk /IT support experience

desirable.

Minimum 2 years of experience required.

Financial domain experience will add advantage.

General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality.

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Student Care Teacher [Full Time/Part-Time]

• Working Hours:
• Full Time: Monday-Friday [9am-6pm/10am-7pm]; standby 1 half day Saturday per month
• Part Time: Monday-Friday [1pm-6pm/1-7pm]
• Salary: Full Time: $1800-$2200; Part Time: $10-$15/hr
• Location: Full Time: Clementi , AMK
• Part Time: CCK, AMK

Requirement:

• Diploma in any field
• 1 - 2 years in related field

Job Scope:

• Supervising and guiding the P5/P6 children with their homework
• Planning and delivering activities and programmes, such as character development programme, enrichment activities

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Brief description of the Restaurant

From a single establishment, Les Amis Group has gone from strength to strength, capitalising on its commitment to quality in food, wine and service, to venture into other cuisine styles and concept. Today, Les Amis Group has 25 concepts, 1 virtual concepts and 38 restaurants in Singapore, and multiple overseas concepts including joint ventures and franchises in Hong Kong, Myanmar, Vietnam and Indonesia, with more expansion plans in the pipeline.

With award-winning concepts ranging from high-end French and Japanese restaurants to midmarket concepts offering Italian pizzas, Vietnamese noodles and authentic French bistro dining. Les Amis Group is undisputedly one of Singapore’s most influential and well-respected restaurant groups.

Les Amis is a group built on values of excellence, humility, inclusiveness, integrity and teamwork. Whether they are in fine-dining, Asian cuisine or casual dining, all our employees uphold the same values and fulfil a one-company approach to all that we do, from the relationships we build with our business partners and to the experience our guests and customers have at every touch-point across the Les Amis Group.

Job Descriptions

• Responsible for ensuring set up of the restaurant for service
• Ensure that guests receive prompt attention and service when they enter the restaurant
• Responsible for ensuring that customer’s orders are efficiently processed

Job Requirements

• No specific experience is required
• Skills can be acquired through on-the-job training
• Excellent knowledge of food available on the menu
• Basic knowledge of food ingredients and cooking methods of food available on the menu
• Good memory to recall orders
• Passion for the F&B industry
• Good service attitude – customer oriented
• Sociable and people oriented
• Tactful and courteous
• Versatile
• Team player
• Optimistic

Benefits

• No AWS but there is Bonus

Working hours

• Depending on outlet (6 days work week)

ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop ground breaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

Your Responsibilities

This role will provide team leadership for End User Compute team members and requires both hands-on delivery of support and responsibility for overseeing delivery of support across regional locations. The job split is as follows:

• End User Computing Support (Weight 60%) – Resolve incidents and action requests for end user computers, computer peripherals and phones.
• Networking and Data Centre Teams Support (Weight 10%) – Provide in-country assistance to the global Networking and Data Centre Services teams for purchasing and hands-on-wires support
• Project Support (Weight 10%) – Provide in-country support for the execution of projects.
• Leadership (Weight 20%) - Overseeing delivery of support in all [country/region] locations and managing those Support Delivery team members based in Singapore, Philippines, Japan etc.

Your Profile

• 5+ years working experience in support of end user hardware and software
• ITIL certification preferred
• Experience in using a ticketing tool for managing incidents and requests
• Setting up computers, computer peripherals and phone handset on end user desks
• Computer management in Active Directory
• Imaging computers with a standard operating environment (SOE)
• Installing software
• Configuring printers and installing printer drivers
• Basic configuration of Windows 10 and 11 operating environments
• Proficient in using Microsoft Outlook, Word, Excel and PowerPoint
• Proficient in using Apple iOS devices such as iPhones and iPads
• Installing network and server equipment in racks (hardware only)
• Patching network cables to switches
• Interfacing with vendors for the procurement of hardware or requesting support
• Providing IT advice and training to end users in line with company guidelines, policy and standards
• Supervising and coaching team members

Responsibility :

• Picking up of clients and driving them to destinations in a safe and comfortable manner.
• Help clients load and unload luggage onto vehicle
• Airport transfer and provide meet & greet services
• Responsible for keeping vehicles clean.
• Coordinate the maintenance and repair for their vehicles.
• Stay up-to-date on all traffic laws.

Requirement:

• Prior relevant experience as a combi driver or similar role.
• Possession of a valid vocational driving license in Singapore.
• (PDVL/ TDVL/ BDVL)
• Customer Service oriented
• Safe handling of onboard passengers
• Familiar with Singapore roads
• 5.5 work day
• Night Shift : 7pm-7am

Patient Service Associate/ Enrolled Nurse/ Clinic Assistant

Mon- Fri ： 9am-5pm , Sat : 9am-1pm

Location : Orchard

Salary : $2500-$3500

Tasks

• Assist doctors during the treatment and examination of patients.
• Assist in reporting or analysing of department's or clinic's statistics and data.
• Identify situations where patients require additional attention.
• Liaise with patients and other stakeholders to provide services to patients.
• Manage patients' feedback and enquiries.
• Monitor inventories of non-clinical items.
• Participate in quality improvement initiatives and projects.
• Participate in the execution of designated emergency response tasks.
• Perform basic clinical procedures.
• Perform bed bookings.
• Perform measurement of basic health parameters.
• Perform patient registration and discharge.
• Perform payment collection procedures, insurance billings procedures.
• Prepare consultation rooms.
• Prepare patients for physical examination or minor procedures to be performed by doctors.
• Prepare patients' records and documentation pre- and postconsultation and procedures.
• Provide financial counselling to patients.
• Provide patient and caregiver education where necessary.
• Provide post-consultation instructions where necessary.
• Reconcile daily monetary transactions.
• Schedule appointments for patients.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Admin assistant

Responsibilities:

• Perform general administrative duties (updating, scanning, printing, mailing, filing)
• Attend to emails and phone calls
• Liaise with suppliers/contractors/clients.
• Perform other office duties as assigned.

Requirements:

• Candidate must possess at least Primary/Secondary School/"O" Level in any field.
• Hardworking, meticulous and able to work independently
• Have some experience in handling Accounts receivables/General Ledger/Others
• Possess good interpersonal and communication skills
• MS Office proficient (Word, Excel).
• Bilingual in English & Mandarin is an added advantage to communicate with Chinese-speaking associates

Other Information:

· Job location: Trio Mall (Near Farrer Park MRT)

· Full time : 5 work day per week 1030-1830hr

· Part time : 4 hours daily (Morning / Afternoon) $12/hr

· Job Type: Part time / Full time

Salary range: SGD1800-2300

• Small Centre
• Monday to Friday | 7.30am - 4.30pm
• 3 April to 21 April 2024
• up to $16 per hour

The Challenges

• To prepare and cook for children and staff
• Keep stock of the food inventory to ensure sufficient supply for daily consumption.
• Purchase/order food and groceries based on the menu.
• Wash and dry utensils and appliances after used.
• Maintain the hygiene and cleanliness of the kitchen and its equipment.

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

What you will do:

As Service Sales Engineer IR, you will be part of Industrial Refrigeration Service team to handle sales and technical inquiries from customers by providing front end technical, commercial, and administrative support which will be assisted by the operations team in Singapore.

• Service business performance growth through pro-actively selling (existing and new initiatives)
• Sales Revenue, GM and AR overdue
• Maintain existing customer base and develop new customer base to ensure continuous business growth.
• Customer relationships building and customer satisfaction
• Prepare and follow through of quotation
• Update of installed base, SFDC and Service Max opportunities
• Ensure JCI’s ethics, policies and procedures are followed

How You Will Do It:

• Proactive selling of Labour and Material (L&M), Retrofits, Parts, Preventive Service Agreements (PSA) and new initiatives through schedule and/or drop in visits
• Recommend solutions to customer requirements which will have company’s competitive advantage
• Understand pricing, quotation, technical proposal, clarification & negotiation with factory/vendors during quotation preparation, and budgeting
• Review received order against quotation, comments on T&C’s and book in/hand over of orders.
• Represent the company to customers with professional appearance, maintain consistent communication with customers as well as establish the long-term relationship with them
• Maintain field intelligence and feedback pertinent information on competitor’s activities, product, prices, business performance and develop the necessary business strategies to ensure the company excels.
• Execution of business operation and conduct are to conform to JC Singapore policies.
• Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved at all times.
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior.

What We Look For:

• Engineering Degree onwards or equivalent (Mechanical, Electrical, Chemical or Process)
• 3 years and above experience in Chemical, Petrochemical, F&B, HVAC/Refrigeration or similar industries
• Good communication, analytical, organizing & relationship management skills
• Industrial & Process Refrigeration products, systems or maintenance knowledge
• Budgeting & forecasting
• Must be a proactive team player
• Good communication skill in English

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Kitchen / Service Crew (Healthy Meal)

• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar / Raffles Place / Frasers Tower Singapore (Cecil Street) / Geylang (Discuss during interview)

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Job Description:

• Responsible for coordinating all import and export shipments with the respective clients, vendors and overseas agents.
• To monitor cargo status and update the clients as accordingly.
• Ensure that daily customers’ enquiries via emails or calls are attended to promptly.
• Work in conjunction with the respective Sales to provide pre/post-sales support if any.
• Ensure timely and accurate billing to the respective clients
• Any other ad hoc duties as assigned.

Job Requirements:

• Preferably specialized in logistics or equivalent.
• Basic understanding on shipping & warehousing knowledge.
• Good interpersonal skill & customer service oriented.

Job description:

· Planning and optimize the stuffing and utilization of LCL Consolidation Container

· Submit bookings to Shipping Lines and pre plan necessary space and allocation

· Complete Dangerous goods declaration (PM4 for DG cargo application), pre-planning and assign it into each container, prepare shipping documents such as master or house BL, etc.

· Liaising & coordinating with warehouse for confirmed booking cargo & follow up on packing arrangement

· Any others job scope as directed

Job Requirements:

· Experience in freight forwarding or NVOCC, ocean freight & DG goods will be an advantage

· Good team player with ability to work independently

· Positive working attitude

· Nil or min experience are welcome to apply, training will be provided

Job Duties:

• Provide support to customer queries/ feedback on products, services and prevailing promotions.
• Facilitate access for customer to their safe deposit box
• Onboarding and Offboarding of customers including handling of payments
• Handle ad hoc duties as and when required

Job Requirements:

• Pleasant and cheerful personality
• Computer literacy (Microsoft words, excel, outlet). SAP knowledge will be advantageous
• Willing to perform overtime ,weekends and public holidays
• Candidates with customer service experience will be considered favorably

Interested applicants, please submit your resume in Word or PDF.

Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Role / Responsibilities:

Order processing, shipping, billing and related documents

Liaise with warehouse & logistics providers for shipments

Track inventory / AR / AP & follow-up

Record accounts entries in Tally/Zoho and generate reports

Prepare & submit GST Returns

Responsibilities:

• Responsible for ensuring set up of the restaurant for service
• Ensure that guests receive prompt attention and service when they enter the restaurant
• Responsible for ensuring that customer’s orders are efficiently processed
• Prepare restaurant for lunch or dinner. This includes setting up tables and ensuring general cleanliness of the restaurant
• Receive guests upon their arrival and seat them accordingly
• Take and process orders of guests from the guests
• Serve food and beverages in accordance with laid-down standards, in a professional and courteous manner
• Clean tables and ensure that they are cleaned as soon as it is apparent that customers have finished their food or drink with an acceptable balance between speed and yet allowing customers to finish their meal without feeling rushed
• Reset tables after use for the next guest

Requirement:

• Able to commit a minimum of 4 hours, 5 days a week for lunch or dinner service
• Able to converse in English

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky as the main theme and The Other Room as our award-winning cocktail bar.

With Two (2) newly outlets just opened – Quaich Wanderlust@Hotel InterContinental Singapore and Quaich Capitol Whisky and Cigar Lounge@Hotel Kempinski, a luxury blend of a cocktail and whisky bar hidden in a corner of two of the finest internationally acclaimed hotels awaits the right candidates to enter with us into a world that is intimate and exclusive, yet complete in every way, with its finesse dripping from every drop of liquid in the glass, through every bite teeth, sinks our food offerings, while eyes glisten with awe a professional yet friendly service experience of a knowledgeable and passionate team.

JOB DESCRIPTION

· Serving of all guests with excellent knowledge of SOPs, ingredients and preparation of cocktails and food items.

· To support Reservations Host/Hostess and the rest of Operations team members at the outlet.

· Assist with floor opening and closing procedures and getting trained in each department of the outlet for at least 2 weeks each (Kitchen, Bar, Bar-back) to fully understand and master each department requirements and as a first step for personal and professional growth within the company. Tasks will range and not be limited at preparing foods, welcome drinks, specials, drinks, garnishes, set up bar stations and restocking all par levels for ingredients and home-made ingredients.

· Maintenance of the outlet hygiene and cleanliness standards.

· Assist with interacting with customers, take orders and serving food and drinks.

· Ensure that all standard recipes, SOPs and standards are followed in the service process.

·Ensure that all equipment is kept in good working order and used only for the purpose for which it was ended.

·Participate and manage assigned sections to provide an awesome experience for customers.

REQUIREMENTS

· At least 1 year(s) of working experience in a 5* Hotel / Fine dining Restaurant for this position will be advantages.

· Candidates without relevant working experience are welcome to apply.

· Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.

· Enjoy working in fast-paced working environment.

· Guest driven, outgoing and friendly.

·Able to commit on weekends and Public Holidays.

Working Hours:

4.30pm-1.00am (Transport Provided)

We regret that only shortlisted candidates will be notified.

Patient Service Associate / Enrolled Nurse / Clinic Assistant

Mon- Fri ： 9am-5pm , Sat : 9am-1pm

Location : Orchard

Salary : $2500-$3500

Tasks

• Assist doctors during the treatment and examination of patients.
• Assist in reporting or analysing of department's or clinic's statistics and data.
• Identify situations where patients require additional attention.
• Liaise with patients and other stakeholders to provide services to patients.
• Manage patients' feedback and enquiries.
• Monitor inventories of non-clinical items.
• Participate in quality improvement initiatives and projects.
• Participate in the execution of designated emergency response tasks.
• Perform basic clinical procedures.
• Perform bed bookings.
• Perform measurement of basic health parameters.
• Perform patient registration and discharge.
• Perform payment collection procedures, insurance billings procedures.
• Prepare consultation rooms.
• Prepare patients for physical examination or minor procedures to be performed by doctors.
• Prepare patients' records and documentation pre- and postconsultation and procedures.
• Provide financial counselling to patients.
• Provide patient and caregiver education where necessary.
• Provide post-consultation instructions where necessary.
• Reconcile daily monetary transactions.
• Schedule appointments for patients.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Role: Customer Technical Support Engineer

Work Location: Yishun (need to travel within Singapore)

Job Scope:

• Providing technical support on both hardware and software for products such as library system / equipment at clients’ locations islandwide
• Work with Engineers / professionals in the implementation, testing and user acceptance of products
• Conduct regular inspection, analysis and troubleshooting of systems and equipment including running tests and interpretating results / recommending effective solutions or recommendations
• Sourcing / negotiation with suppliers for parts and clients on replacements
• Writing of reports including conducting basic user guides, safety regulation and preventive maintenance plans
• Be the point of contact for all faults raised, logging and attending to the issues within stipulated timeline
• Any other tasks as assigned

Requirement:

• Nitec / Diploma / Degree in IT / Electrical / Mechanical / Mechatronics / Engineering related field of studies
• Proficiency in IT technical skills and resourceful in solving technical issues
• Customer focused and a good team player with a high level of responsibility and commitment
• Willing to be on standby due to operations needs

Interested candidates, you may WhatsApp resume to (65) 89157155 or email [email protected] for application processing.

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd / Tay Yeow Ling

Co. Reg. 201313178M│ EA Reg. R1328207

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific