You will be part of the SNEC (Main Centre) Optometry Service Team, providing quality eye care to complement doctors' clinical management of patients. With opportunities to explore areas in low vision, primary eye care, and specialty contact lenses, you will be equipped with relevant skillsets to perform ocular examinations and provide counselling to patients.

Job Responsibilities:

• Perform objective and subjective refraction
• Conduct basic binocular vision assessments, such as cover test and ocular motility test
• Perform preliminary examinations, such as colour vision and pupillary assessment
• Educate patients on vision status, proper vision care, and usage of various optical aids

Job Requirements:

• Diploma/ Degree in Optometry with 3 years of relevant experience
• Registered with the Singapore Optometrists and Opticians Board
• A team player with excellent interpersonal skills
• Able to work proactively and independently
• Willing to work at other clinics when required

Brief description of the Restaurant

Simple yet inspired small-plates. Modern Mediterranean Cuisine

Ranked #63 of Asia's Best Restaurants

Job Descriptions

• Serving customers. Taking orders and cashiering.
• Some knowledgeable in coffees, cocktails & wines.

Working hours

• 5days work week
• Working hours: 11am to 3pm, 6pm to 11pm
• Split shift. Sundays closed & certain PH we are closed.

Join our Consumer & Community Banking (CCB) Production Management, Operations Technology Mission Control (MC) team, where we manage critical Digital applications round the clock. Our team, spread across Columbus/Houston and Singapore/India, is responsible for monitoring CCB applications and managing production. As part of our Application Support team, you'll use your creative and critical thinking skills to maintain crucial application systems, collaborate on diverse projects, and gain exposure to software development, testing, deployment, maintenance, and improvement in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose

As an Applications Support, Associate in the Consumer & Community Banking (CCB) Production Management, Operations Technology Mission Control (MC), you will be entrusted with end-to-end monitoring responsibilities of the CCB applications. You will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You will work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. This role provides an opportunity to develop professionally and to grow your career in any direction you choose.

Job responsibilities

• Provides end-to-end application support for Digital applications on premise and Cloud (AWS)

• Focuses on quick incident mitigation primarily to reduce downtime for customers

• Monitors changes going into the environment while ensuring system stability

• Provides onsite technical leadership and decision taking for quick service restorations

• Drives Technical Bridges with information from monitoring and other specific tools

• Takes key decision in terms of failovers, isolating DC and preserving customer experience

• Performs targeted flow-triage during major incidents using tools expertise

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines

• Minimum 5 years of Applications Support or related experience

• Basic knowledge of application development – Java/Python

• Strong technical background in Middleware (WebSphere, Tomcat and Web Servers), Cloud technologies (AWS, Dockers & Kubernetes), Monitoring tools (Splunk, Dynatrace and Grafana), Unix, DB2, Cassandra and Retail banking channel application flows

• Specific knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases and application architecture

• Good communications skills – managing global bridges/ writing executive notifications

• Experience working with geographically distributed and culturally diverse work-groups

• Hands-on with technical operations – high pressure shift environment

• Ability to multi-task (e.g., listening, writing, reviewing and sending executive communications) and work flexibly in response to changing demands

• Ability to provide weekend support as part of shift based coverage

Preferred qualifications, capabilities, and skills

• Retail/Payments in digital banking experience

• Customer-centric - preferable from technical support roles and/or professional services

• AWS/Kubernetes/GCP/Cloud Certifications

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=0ea8cbe4ad2a4da18d8c3439fc6910dd

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

This position reports to the Floor Manager. Service Associates will need to prepare drinks, serve foods and provide customer service.

Service Associate work in a team-oriented environment with other service crew staff members.

To be involved in:

1. Interact with customers & respond to customer enquiries

2. Maintaining stock & inventory and notifying management when the stocks are running low

3. Assisting in the bar area to help fulfil orders that includes serving food to customers

4. Keep work areas and customer areas clean and organized. This include washing of toilets, mopping of floors, cleaning the bar area, disposing of the rubbish and washing all the dishes.

5. Occasional mascot costumes and clown makeup.

6. Active participation in inventory planning process, including managing inventory and stocks ordering

7. Gain experience in supporting Floor Manager on ensuring smooth operation flow

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Highlights:

• Basic up to $3000 + AWS + VB
• Monday to Friday 8.30am to 5.00pm
  Alternate Saturday 8.30am to 1.10pm
• Changi Cargo Megaplex
• Freight Forwarding Company
• Full training is provided
• The company will sponsor candidates to take external courses

Job Responsibilities:

• Address inquiries, complaints, and requests from overseas agents/customers promptly and efficiently.
• Create delivery orders and ensure accurate and proper import documentation.
• Verify deliveries to ensure they reach the correct recipient and obtain proof of delivery.
• Ensure all documents are accurate and in order before requesting for permit declaration.
• Handle multiple tasks simultaneously while coordinating shipments.

Job Requirements:

• Proficiency in MS Office (Word, Excel, PowerPoint) & equipped with IT skills will be preferred
• At least 1 Year(s) of working experience in this field will be advantageous
• Able to work alternate half Saturdays

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen | EA Personnel No.: R21102913

JD1138

Job Highlights

• Attractive Remuneration Package
• 5 weeks paid annual leave
• Career growth opportunity
• Flexible working hours

Job Description

Responsibilities

• To teach Chinese language enrichment lessons using specially designed teaching materials to children aged 3 to 16

• To plan and assist in new course curriculum development

• Assist with administrative tasks at the centre

• Establish good rapport with both students and parents, discuss and communicate students’ progress with parents

• Be sensitive, caring and attentive to students’ needs and well-being

Requirements

• Have a passion for teaching and interacting with children and parents

• Patient, responsible, cheerful and positive-minded

• Good interpersonal skills (in both English and Mandarin)

• Able to work during weekends

What we offer

• Attractive remuneration package

• Career growth opportunities

• Comprehensive and structured training provided

• Staff incentive

• One year 5 weeks fixed annual leave

• Flexible working culture

• Medical and dental benefits

• AWS & Performance bonus

• Long service award

• Lunch provided on weekends

Shift Timings (Weekends/PHs shift):

- Week 1: Mon 12.30-10pm/Tues OFF/Wed 7am-4.30pm/Thurs 7am-4.30pm/Fri 7am-4.30pm/Sat 7am-4.30pm/SUN OFF

- Week 2:Mon 8am-5.30pm/Tues 8am-5.30pm/Wed OFF/Thurs 8am-5.30pm/Fri 8am-5.30pm/Sat OFF/Sun 9am-6.30pm

- Week 3: Mon 9am-6.30pm/Tues 9am-6.30pm/Wed 9am-6.30pm/Thurs OFF/Fri 10am-7.30pm/Sat 10am-7.30pm/Sun OFF

- Week 4: Mon 10am-7.30pm/Tues 10am-7.30pm/Wed 10am-7.30pm/Thurs 10am-7.30pm/Fri OFF/SAT OFF/Sun 12.30-10pm

Job Responsibilities

· Ensures highest standard of service delivery to our customers.
· Respond and react in a timely manner to escalate fraud / scam service request.
· Investigate transactions flagged as suspicious timely.
· Maintains confidentiality of the Bank’s customers and data.
· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
· Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.
· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
· Uses technology and system tools as directed and within established guidelines.
· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
· Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.
· Fresh graduates are encouraged to apply.
· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
· Possess good command of written and spoken English.
· Good analytical skills; passion for working and is good in working with numbers.
· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
· Passion for working, responsible and with good working attitude.
· Proficient in PC skills including MS Office applications.
· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

About Us

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a presence amongst local and international students in Singapore and are launching into the next phase of explosive growth with a thriving demand from them.

This is only possible with the right people. We are looking for someone who can help with Chemistry tutoring for IB, IGCSE and MYP.

We want to approach education in a way that only QE can--change the game, redefine the medium, make students the priority, and ultimately, let our results and service show for themselves. Read more about us at www.qeducation.sg.

Job Responsibilities

The Tutor is to conduct the duties in a professional manner as follows:

To provide guidance, review, and relevant help to every tutee in a professional manner.

Requirements

• Excellent verbal and written communication in English
• Tutors should have relevant experience teaching Chemistry at IB, IGCSE and/or MYP level
• Fresh graduates are welcome

Required Traits

• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create English resources

Benefits

• Dental and Medical benefits
• Professional Development Fund (for professional training and skills upgrading)
• Hybrid work arrangement possible after training period (first 3-6 months of employment)

Work Schedule

• 5 days per week (including minimum 1 weekend)
• Weekdays 11- 8pm, Weekends 11- 8pm (timings are negotiable)

Expected Start Date: 01/03/2024

Job Types: Full-time, Part-time available

Salary: $4500.00 - $6000.00 per month, depending on experience

COVID-19 considerations: As per MOH guidelines

Job Responsibilities

• Responsible for the quality of care provided to the residents.
• Provide supervision and coaching to the care team.
• Assist in planning, implementing and management of staff training and development programmes.
• Ensure overall serviceability and cleanliness of the living environment.
• Support manager in the day to day administrative and operational roles.
• Support and participate in projects and initiatives.

Job Requirements

• A recognized degree or its equivalent.
• Experience in healthcare industry desired but not mandatory.
• Be a team player and possess good interpersonal skills.

Responsibilities:

• Responsible for daily operations of the information counter, attend to customers enquires and assist with shopping mall's promotions and redemptions.
• Handle face-to-face and phone calls feedbacks.
• Assist in planning the duty roster and supervising the customer relations officers.
• Trains new staff with customer service policies, procedures, and best practices.
• Manages accurate inventory of promotion marchandise.
• Raise work order whenever tenants request for technical assistance.
• Handle daily redemption and settlement of Marina Square Gift Voucher (MSGV) for credit cards reward program.
• Perform mall gift voucher sales transactions and be responsible for reconciliation of daily sales takings.

Job Requirements:

• Minimum 'N' / 'O' / 'A' / Diploma level holder.
• Minimum 2 years supervisory experience in frontine customer service or hospitality industry perferred.
• Good oral and written communications skills.
• Passion for customer service and possess good customer handling skills.
• Pleasant and friendly personality.
• Able to work shifts, weekends, and Public Holidays.

Location: Kent Ridge
Salary: $2.1k to $3.5k
Duration: 1-2 years

The job holder will support the operations of Call Centre in the following areas but not limited to:Engagement of residents and community partners to address enquiries about population health services and initiatives and link up with the appropriate team / service where appropriate;
Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
Assisting residents with community appointment related requests
Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes

Requirements

Min Diploma in any field
Able to commit for one year and start immediately
Open to work extended hours eg weekends
Prior customer service skills would be advantaegous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Your main duties are as follows:

• Draw up client bookings for tables and ensure that tables are set before clients' arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and proffer solutions to issues within your capacity
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of payments received and make detailed notes of balance payments
• Communicate with other staff, such as dinners, informing them of clients' bookings, needs and complaints.
• Management of e-reservations across all platforms in the company
• Adhere to hygiene and safety standards
• Adhere to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekend & PH.

Working Hours:
Mon-Fri, 830-6pm

Job Description
Through our Active Ageing Centres, we engage the seniors within the clusters and support them by reaching out to understand their needs, curating programmes that cater to the needs of active seniors, and befriending isolated and vulnerable seniors.
As a Programme Associate, you play an important role in sharing our goal in the work of the AAC and assisting the Centre-in-charge in fulfilling the objectives of the AAC and meeting the targets set by the management and funders. You shall also look out for vulnerable seniors and support their needs.
The duties of a Programme Associate are as follows:
• Promote eldercare services and programmes.
• Conduct/support active ageing programmes and encourage active participation with seniors. The services include: conducting community screening assessments, organising and conducting active ageing programmes, provide befriending services (conducting home visits) and monitoring their vital signs.
• Where required, coordinate care and support services through internal referral or to external agencies.
• Provide support to seniors at outreach events and programmes.
• Carry out administrative functions such as data entry, record keeping and report submissions in a prompt and accurate manner.
• May be required to perform additional duties and work over the weekends or after office hours.

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Responsibilities

Responsible for handling in-bound calls, facsimiles and email requests for general enquiries within the hospital targeted service standard levels.

• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Minimum 1-2 years of call centre experience
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

We seek candidates to be outsourced to our clients!

Job Description
• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

• 5.5days office hours with OT
• 830am - 6pm, OT till 7/8pm if patient comes late

All qualified applicants, please send in your resume to:
[email protected]

Kris Goh (Outsourcing Team)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Benefits Summary:

• Up to $3200 + AWS
• 5 Days work week
• Nearest MRT Station: Bishan

Responsibilities:

• Handle customer complaints and provide appropriate solutions
• Checking and managing the accuracy of orders
• Identify and assess customers’ needs to achieve satisfaction
• Maintain relationships with carriers and customers
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Role : Regional Infrastructure Support

6 months contract

Scope of Function

Support Infrastructure delivery services across Asia Regional and markets in this region.

Support and partner with the different Regional Services team on Service Quality, Safety

and Soundness, Strategic and Transformation and remediation programs.

Principle Responsibilities

Support Business and Tech Strategy and communicate such requirement to Regional and Global Services.

Support the effectiveness of the ongoing Infrastructure Change Management interlock with Tech and Country team to drive major activities which includes:

Support the Build the Bank functions through:

Ensure the execution of Sector’s major projects changes.

Support and ensure execute Strategic and Tactical initiatives.

Experiences

• Technical skills in one of the infrastructure platform is preferred.
• Able to communicate and work across multiple discipline of IT which includes, technical team, Applications, Project Managers and Architects.
• Able to link these multi-disciplines team and make them work together to assess the impact to the major change.

Skills

8 – 10 years of working experience in technology industry

• 3+ years of experience in Client Service Management
• 3+ years in an area of Technical platforms
• Advanced skill level in Microsoft office suite of product especially MS Excel and Power Point.
• Comfortable in presenting to large audience of various disciplinary and management levels.
• Broad knowledge of all functional areas of Technology.
• Strong interpersonal skills and able to manage senior stakeholders both internal (within department) and external

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time tutors for IB/IGCSE Science. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching English at IB, IGCSE, and/or MYP level
• This full-time position requires tutors who are based in Singapore and can teach in person only.
• Fresh A level and IB graduates are welcome

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration:

• $4,000.00 - $6,000.00 per month

Commitment:

• Freelance/Full-time.

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Work Location: In person

Office Location: 545 Orchard Road, #14-06/09, S238882

Interested parties should email their CV to [email protected]. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

Salary: up to $5.2k (Base) + Transport Allowance + Sales Incentive + Case Allowance

Job Duration: Perm

Working Days & Hours: Monday – Friday Office Hours (on-call duties start 8am & after 5pm, no midnight trauma cases)

Location: Buona Vista

Job Description:

• Assisting surgeons in performing surgical techniques with company’s technology.
• Providing competent technical and clinical support when company’s technology is used by surgeons.
• Guide surgeons and other Operating Room Personnel in the safe and effective use new company’s technology.
• Ensuring appropriate instruments and implants are at the hospital and complete before each use
• Building positive relationships with customers on behalf of Sales Leads
• Identifying customer needs and recommends appropriate registered and available products to addressthem and/or pass it on to Sales Leads for follow up.
• Maintaining a thorough understanding of the company product lines; updates, features, benefits, surgical techniques independently.
• Adheres to compliance policy and guidelines at all times

Job Requirements: Min Valid SNB, BCLS and 2 years OT/Scrub Nurse Experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Brief Summary:

• Basic $3200 - $3800 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodleigh)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies