To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities

• Usher customers to their seats
• Attend to customers enquiries and complaints (if any)
• Assist with order taking
• Up sell and recommend products to customers
• Serve food and beverages (including alcoholic beverages)
• Clearing of tables and empty dishes where necessary
• Ensure guests' needs and requests is fulfilled
• Other ad-hoc duties as assigned

Requirements

• Customer orientated
• Able to stand for long hours (4 hours or more)
• Able to commit 3 days per week
• Able to commit long-term or 3 months and above
• Able to work on weekends and public holidays
• Comfortable with handling and serving alcoholic beverages

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork

Job description

The ideal candidate has a background of at least 3 years in the education field, working experience as kindergarten English teacher would be a major advantage. Perseverance, dedication and flexibility are must.

Requirements:

● You need to be able to adapt your teaching methodologies when necessary

● Being able to engage and motivate students

● Being proactive; showing initiative

● Punctuality

● Good time management skills

● Excellent communication skills

● Good problem-solving skills

● A bachelor’s degree and at least 3 years of teaching experience.

●Understanding the ‘concept’ of tuition centers, this is an education -yet service-oriented industry, each student is treated as an individual, instead of a ‘number’.

●Willing to work in evenings, weekends, and in the daytime during peak periods.

**Important note: **

We are only looking for full-time teachers. The monthly salary ranges from 3,000 SGD to 5,000 SGD, depending on years of teaching experience and qualifications.

Duties:

●Preparing lessons plans, and tailor the lessons to students’ needs

●Providing (written) feedback on student progress

●Developing curriculum materials

●Identifying learning obstacles

●Supervising students during peak hours

● Other ad hoc tasks

Work schedule

● The work schedule is five or six days a week depending on candidates availability.

● 09:00 to 20:00 on weekdays; 09:00 to 18:00 on weekends. (Lunch and dinner break arranged in accordance with your schedule)

● Note that the schedule is subject to change during school breaks and on public holidays.

Job benefits

Guiding students to the road of success can be a rigorous journey, but hard work will be rewarded: HTElite employs attractive incentive programs for full time teachers. In addition, HTElite also recognizes talent, creativity, initiative, and diligence. There are opportunities for career growth in the long run. In addition, HTElite also puts in consistent effort to cultivate a friendly working environment.

Location:

Our address is at: 19 Tanglin Road, Tanglin Shopping Center, 247 909

Interested applicants, please send your detailed CV including current and expected salary with a recent pic to [email protected]

Please take note that only shortlisted candidates will be informed.

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Job Description & Requirement :

Service Desk Management:

• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions

• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary

• Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews

• Ensure that system procedures and methodologies are in place to support outstanding service delivery.

• Develop a deep understanding of projects to gain insights into scope of service delivery

• Take accountability for service delivery performance, meeting customer expectations, and driving future demands

• Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner

• Provide accurate and regular report to management on performance of the service delivery

• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments

• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels

• Source suppliers and fostering good relationships with them

• Prepare reports and advising management on strategies to reduce cost and improve procedures

• Maintain an accurate inventory database that includes detailed information on available stock

• Purchase new stock and negotiating favourable contracts with suppliers

• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory

• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner

• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time

• Understand the government procurement policy, ICT management policy, quality management policy and security

guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines

• Monitor spending patterns and implementing measures to promote adherence to budgets

What we are looking for

• Proficiency in leading both physical and virtual teams

• Experience with dealing with third party provided services

• Exceptional customer-facing skills

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Positions :

Infant Care Teacher ( Chinese Language / English Language Teacher)

Benefits :

· Established Childcare centre located at TAMPINES (5 mins to MRT)

· Good career prospects and developments

· Attractive remuneration packages, bonus and benefits

· Salary range from $1,800 to $3100) Depending on qualification and experience and posting)

Job Requirements:

· Must possess at least one of the following Early Childhood certification:-

1. Advanced Certificate in Early Years (ACEY)

2. Certificate In Infant & Toddler Care (CIT)

3. Higher Certificate in Infant Care (HCIC)

4. DPL Certificate (L1 or L2)

· Registered with ECDA as EY1 or EY2 Or L2 or L1

· Good communication and interpersonal skills

· Fresh graduates are welcome

· Able to commence work soon is preferred.

· To work as a team

ATTRACTIVE MONTHLY INCENTIVE PAYOUT and other Incentives and benefits

Call Cecilia at 90690910 or resume to email:[email protected]

Job Objectives

The Planning & Management team sits within the Retail & Channels ‘Partner, Transform & Operate’ function in Group Technology & Operations (GTO).

We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

1. Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations

2. Organize and track the pipeline, capturing data on readiness for approval and other relevant data

3. Ensure there is an aligned pipeline view across GRCTO and GTO COO Office

4. Maintain and update GRCTO projects approval data and dashboard

5. Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects

6. Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

7. Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence

8. Organize the provision of the current pipeline decks for review by the GRCTO leadership

9. Support the Pipeline education & training needs for the GRCTO teams

10. Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams

11. Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required

• Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

• Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

• Good sense of risk & issue management, and escalation management

• Able to produce structured and effective presentations

• Proficient in creating presentations using the Microsoft suite of software

• Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

• Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise

• Excellent written and verbal communication skills

• Comfortable with engaging senior management

Overview:

The Receptionist is responsible for managing the front desk and providing administrative support to ensure the smooth functioning of the school's daily operations.

Job Description:

• Reception counter duties such as e-mail handling phonecalls, general enquiries, e-mails / mails & faxes.
• Record delivery of goods/ services, record messages and provide professional customer services
• Administrative duties such as data entries, collation of information, filings, scanning and archiving documents.
• Attend to students feeling unwell.
• Other ad-hoc duties as assigned by the school.

Requirements:

• Good communication and inter-personal skills.
• Good team player with initiative
• Proficient in MS Office such as MS Word, Excel and Powerpoint
• Preferably possess relevant experience in reception and administration in a school environment.

Contract Details:

• 1 year contract, April 2024 - April 2025
• Working hours: 8am - 5pm, weekdays
• Location: Siglap Area

Chief Application IT Engineer

Job Responsibilities

• Conduct day-to-day L2 support of banking application software. In case any errors are detected by the bank operations department (L1 support).
• You are expected to manage team members, multiple vendors, and service providers to complete all tasks as required and planned.
• You are expected to proceed with projects by resolving issues, controlling vendors and resources, managing schedules, and preparing reports for management, the bank, and the head office for approval if required.
• You are required to strictly comply with the Development Policy and Procedures.
• Coordinate all processes to ensure smooth progress for the bank and developers, vendors, and the head office's relevant development team"

Job Requirements

• "At least 3 year working experience as application software project manager or engineer in banking IT sector.Working experience of application project management at banking IT sector.
• Developing experience of bank settlement application (SWIFT, GIRO and FAST etc.)
  • Knowledge and experience in Java, Oracle and .net.
  • Knowledge and experience in HULFT, MQ, SFTP, VMware technology, or network administration will be an advantage.
  • Ability to interact effectively across all levels, including the bank IT department, the bank user department, outsourcing vendors, member of head office, will help the candidate perform successfully in the role.
  • Coordination skills to handle various parties, such as both local and international clients, vendors and counterparts.
  • Certificate of PMP would be advantage.

Best Regards

Navneet Goel

[email protected]

EA License No. : 02C3423 | Reg No. R1982194

Position Type: Contract, deputed to Client

• Required skills: Minimum 5 years of experience in ITSM support using BMC Helix.
• Solid understanding of ITIL processes and best practices.
• Experience in providing technical support to clients.
• Strong problem-solving skills and ability to interpret and design effective solutions.
• Understanding the requirements and functional design
• Performing Build and Unit Test
• Providing bug fix support for System Test
• Excellent communication skills and ability to work collaboratively with cross-functional teams.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C337

• Position : Admin Assistant (Sales suport-Invoice)
• Location : Pandan Loop (Few bus stops from Clementi MRT)
• Working hours : 5 days a week, Monday - Friday: 8:00am to 5:00pm; Alternate Saturday: 8:00am to 12pm
• Salary (commensurate with experience) : Up to $2600 + Bonus + 14 days Annual Leave + Private insurance
• Duration : Perm
• Industry : Meat Supplier

Main Responsibilities:

• Order taking, key in invoices, email SOA
• General Admin Duties
• Co-ordinating Sales / Logistics
• Other Ad-Hoc Duties

Requirements:

• Min 1 year related experience
• Possess good interpersonal and communication skills
• Proficient in Microsoft office application
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Responsibilities

• Attend to customer queries and/or requests and assist to resolve service issues to escalate unresolved concerns to Deputy Branch Manager (DBM)
• Assist to maintain a high standard of housekeeping at the branch and ensure all product materials are up to date
• Assist with educating customers at branch auto-lobbies and personal internet banking internet kiosks
• Exercise vigilance when performing duties and highlight unusual and suspicious transactions
• Follow up on customers’ requests that are processed by the backroom fulfillment unit
• Perform account opening, account maintenance, and fixed deposit transactions
• Comply with established operational control and audit procedures
• Drive business through an advisory on bank's products and services e.g Deposit Acquisition and New to Bank (NTB), New to Product (NTP) customers for all Segments.
• Collaborate with Business Units to achieve targets
• Identify opportunities for sales leads and referrals.

Job Requirements:

Skills and Experience

• Strong customer service mindset and enjoy the challenge of meeting and exceeding customers’ expectations
• Team player, with good communication and problem-solving skills
• Able to multitask and possess leadership traits
• Effectively bilingual (written and spoken)

Education

• Minimum a recognised diploma/ degree in any field

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We welcome fresh graduates to apply, as training will be provided!

Representative Management

• Administer onboarding/offboarding of representative.
• Update of representative particulars or contact details.
• Conduct induction training for newly appointed representative on submission administrative process.

Correspondence Handling

• Handle emails coming through the department mailboxes and assign to team members in-charge of respective subject matter.
• Co-ordinate with respective stakeholders and team members to implement changes that affect operation process due to request from provider/ changes in providers’ handlings.
• Disseminate announcement from product providers to keep representatives informed on product/process update.
• Proper house-keeping of all archived emails for department.
• Ensure meeting of service level for all correspondences handled for all team members.

Service Quality

• Attend to general queries from field representatives, product providers or inter-department relating to submission process/policy/account matters.
• Handle escalated complex enquiries from representatives including Not-In-Good-Order (NIGO) or reject submissions. Work closely with Compliance on escalated cases to derive decision.

Sales Submission

• Support pre/post sales applications from representatives for submission to product providers.
• Meeting of KPIs – accuracy, quality output and service levels.
• Adherence to regulatory and internal guidelines for processing functions.

Systems & Others

• Prepare management or regulatory reports.
• Ensure Standing Operating Procedure (SOP) are up-to-date.
• Attend to ad-hoc audit requests.
• Work on enhancement for new system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised.
• Work closely with cross-functional teams for processing functions with interdependencies.
• Identify interdependencies when analyzing issues and proactive to propose resolution.
• Perform ad-hoc tasks as and when assigned.

Qualifications:

• Diploma in Business Administration or equivalent.
• Minimum 2-3 years preferably in banking/financial industry. Candidates with more experience will be considered for a senior role.
• Possess good knowledge in financial products (such as insurance and investment).
• Proficient in Microsoft Office applications.

Other competencies and traits:

• Pro-active, self-motivated and ability to work independently in a fast pace environment.
• Possess good leadership skills and ability to handle and work with different levels within/outside the organization.
• Display mature and professional disposition.
• Exhibit good interpersonal skills and good team player.
• Meticulous and possess keen eye for details.
• Ability to multi-tasks and take ownership of assigned tasks.
• Display mature and professional disposition.
• Good communication, time management and organizational skills.
• Compliance with company and regulatory guidelines.
• Self disciplined and motivated in a flexible hybrid work environment.

Location: Bras Basah (walkable distance from Dhoby Ghaut/ Bencoolen MRT)

Work hours: Monday to Friday, 9am to 6pm

Responsibilities:

Process support:

• Read, understand and analyze HR process as per the business rules as a subject matter expert.
• Execute the process accurately and timely as a hands on processor.
• Master the given process and help the team members to overcome process related queries
• Escalate issues and seek advice when faced with complex issues/problems.
• Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• Train the team members on process updates.
• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
• Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control.
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
• Participates in various internal initiatives related to Process.
• Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.

Team support:

• Plan proper allocation of work.
• Support Team lead / Manager with Daily stats / reporting and MOS.
• Enrich team members with a clear sense of direction and understanding of each others' responsibilities.
• To be available on the floor through the day to resolve process related issues.
• Participate in Team building activities.
• Create effective QC and Audit mechanism within process to ensure delivery on SLA’s.

Requirements:

• Diploma/Degree holder
• At least 3 years of professional experience in HR Operations or HRSSC
• Mandarin speaking to liaise with regional team/Chinese counterparts

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Call Centre Officer

Duration: 6 months contract

Working hours: Any 5 days per week

Mondays to Fridays: 9 am to 6 pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Job Description:

1. Perform refraction and provide glasses prescription for patients

2. Management of refractive errors in children

3. Use of ophthalmic equipment to perform investigations

4. Maintain good condition of equipment

5. Perform eye screenings

6. Assist clinic admins in medisave/insurance claims

7. To assist the doctor in ensuring the smooth operations of the clinics

Job Requirements:

· Min Diploma or equivalent in Optometry

· Fully registered with Singapore Optometry Optician Board (OOB)

· Pre-registered candidates are welcome

· 1 to 2 years working experience preferred

· Able to work independently and as a team member

· Passionate, friendly, Patient, and cheerful disposition

· Good communication skills

· 5.5 days’ workweek

· Working hours: Monday to Friday from 830am to 530pm, Saturday from 830am to 1pm

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• 5years of experience in ITSM support using BMC Helix.
• Understanding of ITIL processes and best practices.
• Experience in providing technical support to clients.
• Problem-solving skills and to interpret and design effective solutions.
• Understanding the requirements and functional design
• Performing Build and Unit Test.
• Providing bug fix support for System Test

Thanks, and Best Regards

Karanam Vijaya Kiran
(EA Registration no: R1443178)
Recruitment Manager
Hand Phone: +65 92333815
Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Description Summary

Has end-to-end responsibility for relationship management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and maintain valued CxO customer relationships. Drives proactive account growth with focus on selling new offerings and minimizing erosion in renewals.

Has end-to-end responsibility for relationship management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and maintain valued CxO customer relationships. Drives proactive account growth with focus on selling new offerings and minimizing erosion in renewals.

This person will serve as the Customer Partner for our key Invest Accounts in Singapore Public Sector and will lead a small team of professionals.

Customer Success

· Create, maintain, and develop deep customer relationships and bring 'the best
of Kyndryl' to credibly build and maintain valued CxO customer relationships; create referenceable customers.

· Senior advisor to customer; differentiate Kyndryl based on our unique value
and through making full use of our ecosystem.

· Responsible for contract execution and operational excellence for led accounts, including customer Net Promoter Score/Customer Satisfaction and relationship
& team building activities for customer / employee satisfaction.

· Day to day Account Mgmt and delivery to be managed by the Delivery Partner

Commercial Success

· Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals.

· Conceptualize and execute strong “win strategy” to convert new scope deals
for targeted accounts.

· Deliver on budget, owning revenue, profit/loss, and growth objectives
(opportunity identification and ownership) for existing customer accounts led

· Ensues account profitability, leading operating margin improvement of existing business while generating profitable growth. Increases utilisation and billability of resources assigned to their account.

Distinctive Expertise

· Build deep industry expertise and apply that expertise to help customers realize value.

· Be a thought leader, with expectation to be billable on projects for the customer, responsible for CxO IT transformation discussions bringing all off Kyndryl’s value to the customer.

· Lead delivery across the full customer lifecycle from contract signing / transition to end of relationship.

· Act as door opener to new relationships within the customer.

· Ensure account compliance and lead accounts with integrity.

People

· Invest in the development of the people on the account and across
Kyndryl to develop the next generation of talent through leadership
of immediate and broader team

· Mentors junior Account Partners and provides skills assessment

· Support Kyndryl in achieving its Diversity, Equity and Inclusion goals

· Act as a steward of the Kyndryl culture

Job Qualifications

· University Graduate and minimum of 15 years working experience in IT

· More than 10 years of IT services sales experience in Singapore Public Sector

· Experience in managing P&L of greater than US$30 million

· Work experience with global multinational IT service provider preferred

The Research Officer will oversee the progress of the research study under the supervision of the Principal investigator. They will perform a variety of research activities which include planning and execution of experiments for functional validation, leading up to a scientific publication.

Main Duties:

1. Tissue Logistics

• Tracking of biological samples received in the lab pertaining to the study
• Collection of patient samples (FFPE, Tissue, WBC,DNA or RNA) from Pathology
• DNA/RNA extraction from frozen tissue or FFPE
• Submission of DNA/RNA samples to external sequencing partner

2. Cell culture

• Generation of cell line and/or organoids from tissue collected from the study
• Maintenance of these cell lines and/or organoids in culture

3. Perform tasks and support all aspects of the research project

• Performing literature reviews when required
• Plan and execute experiments for functional validation
• Conduct accurate monitoring, documenting and reporting of experimental result and research findings
• Evaluate and interpret collected data and prepare oral presentations/scientific manuscripts/ literature for publication

4.Perform other related duties

• Laboratory upkeep and maintenance

Requirements:

• Bachelor’s/Master of Science degree in related technical discipline (biology, cell biology, biomedical science, biochemistry or molecular biology)
• Experience working in a clinical or academic environment
• Strong technical/wet lab skills
• Team player with excellent communication skills and the ability to work independently
• Independent worker, possess initiative to complete tasks and projects assigned
• Highly motivated to learn new techniques and not afraid to ask if unsure
• Able to undertake independent research progressively

Kumon

Hi we are looking for part time assistant to help guide young kids in reading and simple math to join us for

Sat 10-1 pm

Salary $7-9 per hr plus cpf

Must be comfortable to work around kids, minimum commitment 6 months

Longer term preffered

Staying near Bedok preferred.

Interested pls send us your details. Name,area of residence, experience, current occupation and commitment period to [email protected]

Kumon Fengshan Cc, Bedok North st 2

Please Google our location (refer to workplace details) before submitting your application.

Requirements

1. Passion for early childhood education and true Montessori Method of Education; Creative and inspiring with love and patience for children and motivated team player

2. Must be Fluent in English OR Chinese Language (spoken and written)

3. Full Time only
4. ACEY/HCIC/CITC holder; Must be ECDA EY2/EY1 certified (who are currently undergoing ACEY/HCIC are welcome to apply); State Registered Nurses/Diploma in Nursing holders are highly preferred.

Responsibilities
1. Provide care and love with passion

2. Support the learning and development of infants

3. Conduct and work in a Montessori NIDO environment

Highlights
1. Permanent position; friendly, safe and very supportive work environment
2. Benefits:

• Discounted childcare for full time staff
• Medical insurance (hospitalisation) and others
• Up to 21 days Annual Leave
• Year end bonus
• No tedious paperwork, no Saturdays, no extended hours on weekdays
• Overseas Montessori schools visit and study opportunities
• Sponsorship for pursuing AMI Diploma (Association Montessori Internationale)
• Corporate festive gifts; ang bao for Chinese New Year
• Buffet arranged after each in-house training workshop; annual dinner

3. Comprehensive training

Montessori 0-3 training will be provided before being assigned to the new centre