Job Purpose

This role will be responsible for providing administrative and client service support to Relationship Managers on KYC related matters servicing Corporate Banking clients

Job Responsibilities

• Provide administrative and business support to Relationship Managers on KYC related matters servicing Corporate Banking clients
• Conduct annual KYC reviews/ trigger reviews within stipulated timeframe and with minimal reworks
• Conduct onboarding/offboarding of corporate clients in accordance with KYC and due diligence requirements
• Review and ensure documents collected for KYCs are complete and properly certified in accordance with regulatory and internal requirements
• Perform due diligence checks on clients using external and internal platforms and database
• Conduct risk assessments to address on trigger events and for existing clients applying for new account and facilities
• Review daily AML alerts escalated to business units and ensure prompt and timely closure of alerts
• Provide account services support in the areas of account documentation review for clients during onboarding, maintenance, and closure as well as system update
• Handle queries from BCAPD AML and LCAPD in relation to KYC related matters
• Ensures compliance with HO, local & internal regulations in relation to KYC related matters

Job Requirements

• Bachelor’s degree with banking experience
• Minimum 3 years of relevant working experience with thorough understanding of end-to-end KYC process and business support function in Corporate Banking preferred
• Good working knowledge and understanding of current regulatory compliance requirements pertaining to KYC/AML/sanctions
• Meticulous, proactive, organized, and self-motivated
• Good communication and interpersonal skills
• Works independently as well as within the team with the ability to multi-task, prioritise and work under pressure

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role and Responsibilities - Change Manager

The objective of this role is to ensure that all BAU changes, enhancements and project implementations going into the production environment do not disrupt or cause any risk to the existing production environment.

• Manage day-to-day review and approval of normal and emergency change requests.
• Investigate change violations / unauthorized change requests and ensure that all cases are properly documented, reviewed and signoff by MDs. Ensure disciplinary actions are followed up and enforced accordingly.
• Chair, review and assess the risk of all changes for weekly Regional Production Change Control Board (RPCCB) meetings.
• Prepare the list of change requests with required details for Quality Assurance (QA) review and chair the weekly QA review meeting involving the Chief Technology Officers (CTOs) and Technology Senior Management.
• Ensure compliance and review justification of change requests during heightened/freeze periods for approval.
• Resolve any identified or escalated change process or change request related issues, liaising with necessary stakeholders such as Application Support, Infrastructure Support, LOBT Change Managers and Enterprise Change Teams.
• Analyze, review and oversee creation and availability of change management related reports/slides for change process, operational metrics, KRI etc.
• Assess, review and validate the justification and risk/impact assessment especially for major changes, changes on application under change freeze or changes to be deployed during the heightened period.
• Oversee completeness and integrity of information collected to conduct daily operations.
• Establish measurements and targets to improve process effectiveness and efficiency.
• Act as an escalation focal point for all parties involved in the change process.
• Review and approve requests related to system access matrix (change requester, change implementer, change approver etc).
• Front audit request for information (RFI) and review/validate the responses to the RFIs.
• Involve in project management for migration of current in-house developed ITSM system to new ITSM tool to be identified.
• This is a 24x7 standby job role, and candidate must be willing to take calls and attend to emergency or adhoc work whenever required. The 24x7 standby will be on a rotational basis.

Requirements for skills and experience - Change Manager

• Working experience of 10 to 12 years, preferably with exposure in area of IT Change Management.
• Experience in development or support of IT application or infrastructure.
• Experience in Agile, Scrum or Kanban methodology to manage IT project or operation.
• Skills in project management or experience in leading/managing a team.
• Strong in analytical thinking, data analysis and being detailed, process and audit oriented.
• Skillful in using MS tools especially MS Excel and Powerpoint to prepare management presentation deck.
• Possess relationship-led quality, yet strong and firm with stakeholders especially in process compliance.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Successful candidate will assist Service Manager on the following tasks:

• Site & project management and daily operations, routine/adhoc service work for industrial water treatment systems.
• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Site co-ordination, monitoring and report work progress.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in project management, project engineering, operations for industrial water treatment systems.
• Ability to read and understand specification, fabrication, erection, and standard engineering drawings.
• A team player that is willing to work with different age groups and nationalities.

Customer Relation Officer | Clinic Assistant | Multiple location

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

You will be part of the project team for the Data statistic department.

6 months contract extendable with good performance!

Good start for your career advancement!

Monday - Friday, Central Location

Salary $2,300

Job Description

• Support survey design team in survey preparation and system matters.
• Conduct check on survey and system data.
• Data entry and compile documentation.
• Conduct basic user testing.
• Any other ad-hoc duties as required by the team.

Job Requirement

• Minimum Diploma in IT, Data, Engineering related fields preferred
• Basic coding background will be useful

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Location: Pioneer

Working hours: 9am - 6pm

Job Scope

• Liaise with Commercial Executives to ensure orders are processed and shipped
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Job Requirements

• Minimum Degree in Logistics, Business or related discipline.
• Around 5 years of customer service experience, preferably in customer goods or luxury retail industry.
• Proficient in MS Office (Word, Excel).
• Knowledge of SAP is a plus.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Working Hours

Monday - Friday: Office hours

Any 8.5hrs in between from 730am - 6pm

Job Summary:

Oversee the running of the Senior Care Centre (SCC) and its services which include Day Care, Day Rehabilitation, Centre Based Nursing and Active Aging Programmes

Job Description:

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes
• Carry out other responsibilities and duties as assigned from time to time

Requirement

• Min Degree in any discipline
• Prior experience in leading a team in healthcare industry
• Min 5 years of experience in managerial position

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: Centre Supervisor

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

A minimalistic lifestyle concept cafe that sells modern brunch and speciality coffee at Farrer Park and Boon Keng.

Responsibilities

- Provide basic Service Crew duties (Assigning customers to table, serve food and maintaining cleanliness of utensils & stations etc.)

- Ensuring that customer service standards are met.

- Ensure that all complaints are handled in a professional manner.

- Observe strict hygiene and cleanliness standards at all times.

Requirements

-Must be able to commit weekends

-Minimum 2-3 days a week, for a period of minimum 3 months

- Any F&B experience would be advantageous

Working Hours:

Mon-Fri: 9am-6pm/12pm-6pm

Sat/Sun/PH: 9am-6pm/12-6pm

Hourly pay starts from $11-$12/hr depending on experience.

JOB DESCRIPTIONS

● Greet guests with a smile, receive orders, process payments

● Prepare and package food and drink products

● Clean kitchen area, counter and food preparation area

● Clean dining room, restroom and exterior ground

● Unload and stock inventory item as needed

● Clear tableware and table after the customers leave

● Customer-oriented with pleasant personality

● Any other tasks assigned

REQUIREMENTS

● Relevant experience in the service/F&B industry is an advantage but not necessary as training

will be provided

● Team player in a fast-paced environment and able to work in harmony

● Responsible and maintain positive attitude with a high level of energy at all times

● Self-driven and possess good learning attitude

● Independent and able to multi task

● With Food Hygiene Certificate or related preferred

● Willing to work at multiple locations, as rostered

● Able to work shifts, weekends and Public Holiday

Responsibilitites:

• To follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Services Providers and Commercial clients
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Arrange and negotiate payment plans with customers
• Perform administrative duties, enquiries, accounts monitoring
• Update and maintain the Credit Collection System
• Any other ad-hoc duties assigned

Requirements:

• Candidate should possess at least a Diploma/'A'/'O' Level
• Good spoken English
• Excellent communication and interpersonal skills
• Service-oriented and results driven
• Enjoys workig ina fast-pased environment
• A team player who is also able to work independently

About the company:
a leading global provider of game-changing logistics solutions to companies in every major industry, committed to being an Equal Employment Opportunity Employer

Other Details:

• Employment Type: Full-time employment
• Salary Range: Up $4000 + AWS
• Location: Pioneer
  
• Job Summary:
  As a Material Planner in the data center, you will play a main role in ensuring the flow of materials and resources required for efficient data center operations. Your responsibilities include material planning, daily coordination, ground material checks, system verification, and supporting team supervisors in material tracking processes.
  
  Key Responsibilities:
• Material Planning
• Daily Coordination
• Systematic Tracking
• Order Management
• Metrics Management:

Requirements:

• Min 3yrs of experience
• Strong understanding of inventory management, systems and software - SAP, JDA, Excel.
  

To apply online please use the 'apply' function, alternatively you may contact Gracelyn Teo at gracelyn.teo(@)randstad.com.sg or +65 98254517

(EA: 94C3609/ R21101213 )

Customer support for Domestic as well as regional

• To arrange service visiting, install, repair, troubleshooting, and re-location on site
• To set up and dismantle equipment for demonstrations
• To conduct equipment familiarization training for users
• To answer service enquiries
• To attend user’s meetings
• To install and commission new equipment at customer’s sites
• To practice and enlightenment for Customers satisfaction in service team

Service administration

• To prepare service quotations, contracts, report, and invoice
• To arrange spare parts from suppliers
• To send / deliver repair item and spare parts
• To collect equipment for in house repairs
• To deliver new equipment to customers
• To attack and pursue outstanding debts
• To send faulty parts to vendors for checking and testing
• To furnish technical information and quality report to Principal

Requirement

• Min. diploma in engineering.
• Min. 1-2 years’ service engineer working experience
• Has prior experience in medical device service will have advantages.
• Able to work both independently and as an effective team player
• Well-organized, self-motivated, reliable and resourceful

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

· Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)

· Assist in student enrolments (enquiries, assessments, registration, etc.)

· Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)

· Record keeping

· Establishing excellent rapport with parents, children and teachers

· Responsible for maintaining brand standards (image and presentation, safety and hygiene)

· Ensuring a positive and nurturing learning environment

· Training will be provided

· Proficient in standard English (required)

· Customer-oriented (required)

· Bilingualism is an advantage

· 5-day work week

· Able to start work immediately

. Location: East, Central & North East

Personal Care Officer | Buangkok

Salary : $2,300 - $3,200

Location: Buangkok

Working hours: 44 hours per week (shift) - required to work weekends and public holiday

• AM Shift- 7.30am to 4.30pm/5.30pm (rotating shift 5 day a week)
• PM Shift – 11.30am to 8.30pm/9.30pm (rotating shift 5 day a week)
• Night Duty – 7.30pm to 7.30am (rotating shift 3/4 days a week)

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Requirements

Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux

Experince

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

Main Responsibilities

• Assist teachers in implementing a holistic and developmentally appropriate early childhood curriculum for K2, K1, N & PG level
• Provide a safe and clean learning environment for the care and development of children in the centre
• Support teachers in implementing activities by preparing apparatus and equipment to support the various curriculum areas
• Deliver quality service to meet the needs of children and families

Working Conditions

• 5.5-day work week: Mon-Sat (alternate Sat)
• Attractive remuneration and staff benefits
• Location - Clementi, Hougang

Requirements

• WSQ Advanced certificate in Early Childhood Care and Education or ITE Higher Certificate in Early Childhood Education
• Obtained ECDA recognized certification
• Knowledge of current early childhood care and education development theories, research and practices
• Demonstrate good active communicative skills
• Team player with strong interpersonal skills.
• Work well with children and families

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting R21103142 Recruit Express Pte Ltd (Healthcare & Lifesciences Division) EA License: 99C4599

Student Care Teacher | Yishun / Punggol / Tampines / Jurong / Farrer Park / Woodleigh

• 5 days (4 weekdays 130pm-930pm | 1 weekend 9am-6pm)
• Location: Multiple locations (Travel between 2-4 branches per week) | Yishun/ Punggol/ Tampines/ Jurong
• Salary: $2500 - $3500

Job Description:

1. Plan and conduct tuition classes at Primary and Secondary subjects.
2. Must be able to teach multiple subjects such as Math + Sciences or different languages.

Requirements:

• Preferably Bachelor degree.
• With student care teacher experiences preferred.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The main roles and responsibilities of the receptionist are:

• Scheduling appointments and answering the telephone
• Preparation and maintenance of medical records
• Registering, Admitting and discharging patients
• Manage reception desk and handle client queries.
• Dispensing medication at the counter and handling payments.
• Perform any other relevant administrative duties.

Requirements

At least 1 Year of experience working with animals preferred

Must be PC, Microsoft Office and Internet literate.

Must be compassionate towards and be willing to clean up after sick animals.

Open to long hours and weekend work.

Salary commensurate with experience

Part-timers are welcome to apply if you are able to commit for at least 2 years.

Candidates with full working rights for Singapore will be considered.

Clinic Assistant / Patient Service Associate | Chiropractic Center | Multiple Location

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,300 – $3,450
Location: Multiple locations, to be discussed during interview

Responsibilities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

PDS International is a committed Personal Protective Equipment (PPE) Specialist with the mission to empower all businesses with the innovation and knowledge to keep their workplace health and safety in check. We have expanded regionally in SE Asia and we are looking for enthusiastic and dynamic Customer Service Executives to be part of our team.

Job Responsibilities:

• Serving potential and satisfied customers, providing timely responses to requests for information, coordinating orders and delivery.
• Handle incoming calls and queries from customers and ensure that issues, concerns, and/or questions are resolved promptly and thoroughly.
• Build rapport and maintain good relationships with customers through regular after sales service, communication and support.
• Ensure delivery of excellent customer service through timely and accurate processing of orders, close follow up on back orders.
• Provide appropriate product recommendations/alternatives, and update customers promptly on their order status.

Requirements:

• Customer centric with strong focus on service excellence.
• With 2-3 years of relevant work experiences.
• Possess strong working knowledge in order fulfillment: order processing, invoicing and back order tracking, logistics arrangements.
• Able to use Microsoft computer applications (Outlook, Excel and Word).
• Good with numbers and good multi-tasking skills.

Age 35-45

Gender Male or Female are welcome

Must have experience working in the coffeeshop.

Salary sgd $3900 to $4500

Cpf will be contributed

Day: Monday to Sunday. 1 offday per week

Time: 6.30am to 3.30pm or 12.00pm to 9.00pm Ot working depending on scheule

Prefer staying near beo crescent or havelock area.

Able to start work