Are you passionate about making a difference in the lives of children and families? If so, we invite you to join us at Lakeside Family Centre!

Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 8.30PM to 8AM
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

• Working hour: Monday – Friday (normal working hour)

• Company located at Tuas

• Company transport provided at various location

• Well Established Company

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Generate Delivery orders and invoices
• Answering phone calls
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Mailing of Tax invoice to customers
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, paper, envelop and etc
• Sending Statement of Accounts to customer every month
• Arrange courier service as and when required
• Prepare invoice and packing list
• Consolidate and submit petty cash summary to accounts every month
• Attend sales inquiry and process order via email / phone calls
• Process PO to vendors
• Update and follow up with customer outstanding order
• Liaise with customer of goods collection method and payment

Requirement

• At least O-level or ITE with admin experiences
• Prefer staying at the west side

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

· Act as primary point of contact for Clients for all Power BI and Power Platform support-related queries

· Provide support and troubleshooting for Power BI, Power Apps, Power Automate, and other Power Platform technologies

· Ensure smooth operation, monitor performance and provide on-going support to End-Users and Clients to meet service level agreements (SLAs)

· Assist users with Power BI report / dashboard, including performance optimization, data connections and refresh scheduling

· Monitor system performance and implement measures to optimize resource usage and performance across Power Platform services

· Manage Power BI environments, including capacity planning, workspace management and report governance

· Administer and monitor Power Automate flows and Power Apps applications for operational continuity

· Provide configuration and development assistance as required

· Collaborate with clients to understand reporting needs, design solutions and implement enhancements

· Stay up-to-date with the latest features, best practices and updates within Power BI and broader Power Platform

· Provide recommendations to improve scalability, reliability and efficiency of Power Platform services

· Contribute to the enhancement of internal processes and procedures

Requirements:

· Microsoft Certified: Power BI Data Analyst Associate / Power Platform Fundamentals (PL-900) / Power Platform Functional Consultant Associate

· Minimum 3 years of relevant experience

· Hands-on experience in troubleshooting, optimizing and supporting Power Platform solutions

· Strong knowledge and experience with Microsoft Power BI, including DAX, Power Query and Data Modelling

· Experience with Power Apps and Power Automate (Flow) for designing and troubleshooting solutions

· Familiarity with SQL databases and data integration concepts

· Knowledge of Azure cloud services, including Azure Data Factory, Azure SQL and other data-related services is a plus

· Understanding of governance, security and compliance aspects of Power Platform services

· Strong communication skills with Clients and Internal Stakeholders

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Manage service management framework, ensuring service levels meet Service Level Agreements

· Lead and coordinate Managed Services Team

· Change and Configuration Management

· Ensuring proper tracking, root cause analysis and timely resolution

· Manage transition process from existing teams or vendors

· Conduct review meetings with service providers to discuss performance and identify improvement opportunities

Requirements:

· ITIL Foundation Certification (v3 or 4) / Enterprise Administrator Expert / Security Operations Analyst Associate

· 5 years of experience in SLA Management (IT Industry)

· Strong understanding in Service Delivery Management, M365 services

· Excellent organizational, solid leadership and coordination skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Service Captain

Salary: $2,500-$3,300
Working Days and Timing: 5.5 Days per week, Based on Roster

Location: Purvis Street

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Service Crew (Salad Bowl)

Working Days: Monday - Friday
Working Hours: 9.30am - 8.30pm (1 hr break time) *Flexible discuss
Salary: $2000 - $2400
Raffles Place / One North

Job Scope includes assisting in day-to-day business operations:

• Taking orders and interacting with customers
• Cashiering
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)
• Stock take and ordering

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

42 hours per week (lunch 1hr): Mon to Fri: 830am to 5pm and Saturday half day: 830am to 1230pm (no lunch break)

Rate: $12/hr

JOB DESCRIPTION

•Mainly porter duty, porter patient within the hospital to various department. (required to push wheelchair/bed)

•can cover front desk and room assisting as well

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Customer Service Executive is responsible for providing exceptional service to clients and ensuring a positive experience at the movement studio. This role involves handling inquiries, managing memberships, and supporting daily operations to enhance client satisfaction and studio efficiency.

Responsibilities for this role:

1. Client Interaction and Engagement

• Providing a friendly and welcoming atmosphere for clients.
• Addressing inquiries and concerns and providing studio information and policies.

2. Membership Management

• Assisting clients with sign-ups, renewals, bookings and cancellations.
• Processing payment and managing billing inquiries.
• Maintain membership records.

3. Administrative Support

• Perform administrative tasks such as data entry, filing and report generation.
• Manage studio inventory and merchandise, including ordering and restocking as needed.
• Studio housekeeping.

4. Customer Feedback

• Collect client feedback to improve studio services and offerings.
• Address and resolve client complaints or issues.

5. Marketing and Promotion

• Work closely with marketing team for events, promotional campaigns etc...
• Acquire videos, photos and other forms of content for marketing team.

6. Team Collaboration

• Work closely with instructors, managers and other staff members to ensure a cohesive team environment.
• Participate in staff meetings and training sessions.

Qualifications

• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Proficiency in basic computer applications and studio management software.
• Ability to multitask, organise and manage time effectively.
• Friendly and approachable demeanor with a focus on customer satisfaction and proactive attitude.
• Basic knowledge of movement or fitness is a plus.
• Willingness to move some light and moderate weight items.
• Salary is between $12-$15 per hour.

Contract: 12 months

Location: Bendemeer

Responsibilities

• Assist in processing of entry approval housing verifications.
• Conduct verifications of documents including tenancy contracts.
• Attend to public enquiries via phone or email on processing related issues on entry approval for housing verification process
• Independently see through ad-hoc assignments which may include compilation of data sets or data reporting
• Conduct preliminary assessment for applications with unique circumstances and propose appropriate course of actions

Requirements

• Proficient in Microsoft Office - Excel & Outlook
• Strong writing and communication (verbal & written) dkilld
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Key Responsibilities:

• Greet and assist patients and visitors.
• Handle patient registration and appointment scheduling.
• Answer inquiries and provide information about services.
• Coordinate communication between patients and healthcare staff.
• Maintain patient confidentiality and adhere to hospital policies.

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Residence Officer

We are looking for suitably qualified individuals to work in luxurious, high-end developments.

You will possess a warm and friendly disposition and have a passion in serving high net-worth residents.

The ideal candidate will be a smart and trustworthy individual who is able to serve residents efficiently and professionally.

The goal is to contribute to an overall pleasant residential experience.

Provide a high level of service to residents at all times

Attend to residents’ requests/enquiries/feedback

Requirements:

· SHATEC /DIPLOMA / NITEC / GCE level qualifications

· Experience in service industry like airlines, hotels, high-end retails will be an advantage

· Able to communicate effectively with confidence

· Familiar with Microsoft Office applications.

Join us to develop your passion and enjoy a fulfilling career full of varied experiences.

Interested candidates please apply send us a comprehensive resume, including current and expected salary. Thank you for your interest, however, only shortlisted candidates will be contacted.

BIPO is looking for a Project Consultant who will be responsible for implementing the HRMS software, covering modules such as Personnel, Leave, Claims, Payroll (Singapore), Attendance, Appraisal, Training, and Recruitment.

Responsibilities

· Manages and implements multiple HRMS projects (small to medium and large projects) simultaneously.

· Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.

· Analyses customer requirements, proposes system design, and prepares system demonstration environment and configuration.

· Partners with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.

· Provides proactive, strategic system consulting services representing HR-owned data.

· Provides knowledge and best practices on the system functionality.

· Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Technical Skills and Competencies

· IT Degree/Diploma or major in Information Technology or related area

· Minimum 1 year working experience HRMS Project Implementation.

· Familiar with Human Resources related processes

· Familiar with Singapore statutory leave policy, CPF computation.

· Good knowledge of Singapore statutoryleave policy, overtime policy, CPF, SDL, Fund computation is a plus.

· Basic SQL knowledge for the checking data in database.

· Basic Excel functions for the Data Migration/Clean up.

· Fluent English and prior work experience in a multi-national environment ideal.

Responsibilities:

• Coach theoretical and practical lessons for motorcar/motorcycle.
• Teach and motivate customers assigned.
• To promote safe driving.
• Maintenance and upkeep of training equipment and resources.
• Other ad-hoc duties as assigned

Requirements:

• No experience required, training will be provided.
• Minimum GCE N-Levels, ITE/ITC or equivalent.
• Possess a valid Singapore Class 3 (manual/auto) license and for at least 3 years.
• Bilingual, preferably fluent in English with good communication and interpersonal skills.
• Remuneration package shall commensurate with higher educational qualifications.
• Both genders may apply.
• Must be able to commit to work 2 shifts (weekly rotating morning / afternoon)

Morning shift:

Monday to Saturday: 7.20am to 3.10pm

Lunch break: 11.00am to 11.30am

Rest day: Sunday

Afternoon shift:

Monday to Friday: 3.05pm to 10.55pm

Dinner break: 6.50pm to 7.20pm

Sunday: 7.20am to 3.10pm

Rest day: Saturday

Only shortlisted candidates will be notified.

We are seeking Patient Service Officers who are deeply committed to the healthcare sector and wish to contribute to enhancing patients' lives. This role involves delivering exceptional non-clinical patient care at our cancer centers, requiring strong interpersonal skills to interact with both patients and doctors.

Key Responsibilities:

• Facilitating appointments with doctors and coordinating associated diagnostic services for patients and their families.
• Assisting patients with registration, billing, and handling inquiries related to insurance claims.
• Verifying and accurately recording patients' information in the Clinic's system.
• Providing guidance on private health insurance coverage and Medisave requirements to ensure smooth processing of claims.

Requirements:

• Diploma in Business Administration, Customer Service, or equivalent field.
• Minimum of 2 years of work experience, preferably in the healthcare industry.
• Proactive in addressing patients' needs, with strong communication skills to collaborate effectively within the team and achieve organizational goals.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

• You will be a part of our nursing team providing a high standard of nursing care
• Assist doctor with procedures
• Perform recovering room and circulating duties
• Perform pre and post patient care and duties
• Educating and provide support to patients
• Perform and assist simple non-invasive medical investigations.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Customer Service Assistant (Paints/ Coatings/ Contract)

12-Months Contract (Renewable)

Location : Changi Business Park

Salary: Up to $3,500 depending on experience

Our client, a leading global paints and coatings company and a major producer of specialty chemicals, is looking for Customer Service Assistant to join their team .

Job Summary:

• To attend all incoming enquiries especially handling on painting enquiries and assigning job to pro painters and collating payments between company and painters etc.

Responsibilities

• Attend to all customer service enquiries
• Attend to all painting services related
• Retrieve emails, reply to all enquiries
• Assign painting leads to pro painters
• Tracking and compiling confirmed leads for payment
• Sending of courier service for local and overseas documents
• Mass mailing of campaign and promotional materials
• Clearing of mails.
• Database management of Dulux Painter Program
• Attend to painters’ enquiries ie. Redemptions etc.
• Painter telemarketing & feedback
• Prepare warranty agreement for Retail and Projects Dept
• Monitor and keying in retail promotions, festive promotions and other ad-hoc redemptions.

Requirements:

• Min O’ Level qualification
• Able to operate Excel and Microsoft Word, knowledge in Access
• 1 to 2 years of experience in handling customers
• Good telephone skills

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

• Visit current clients and cultivate a new clientele in the marine sector.
• Report on weekly visits must be turned in.
• Get orders and inquiries to reach the sales goals.
• Track the orders till the delivery is completed.
• Examine cost estimates, tenders, and quotations.
• Plan to make sure that bids and enquiries are accurately valued, quoted, and submitted in accordance with the specifications of the client's tender or inquiry.
• Determine, evaluate, and control the risks associated with the orders or contracts.
• Manage the anticipated primary sales.
• Continue to provide excellent customer service and foster positive relationships with customers.
• Accountable for hitting sales goals and optimising the profit margin. Keep up with the most recent advancements in the product line, as well as industry news and trends, goods and services, rivals, and pertinent details regarding legacy, current, and emerging technology.
• Regularly provide accurate reports and account information.
• Arrange, oversee, and take part in trade events and exhibitions.
• Conduct market research surveys with your clientele to get their opinions on follow-up strategies, after-sale quality, and sales and service tactics.
• In charge of cross-diversification business reports and monthly business development reports.
• Help create the yearly operating plan's budget, business plans, and goals, then carry them out to meet the targets.
• Any additional duties that a supervisor assigns.

Requirements:

• At least Diploma in Engineering
• At least 2 years working experience in Marine or Offshore / Oil & Gas Industry

Reporting to the Senior Teacher (ST), the Class Support assists the teaching team in various teaching activities, including supporting students in transitions and their hygiene care needs.

Critical Work Functions:

1. Support Curriculum & Instructional Excellence

• Assist the teaching team in the care and management of students in class activities
• Assist with the specific hygiene, health, medical and safety needs of student as required (e.g. toileting, feeding etc)
• Prepare learning materials and learning environments
• Upkeep the cleanliness and safety aspects of the classroom
• Ensure hygiene standards of each student are maintained in the classroom
• Ensure the safe arrival and departure of students to each designated classroom and transport

2. Support Holistic Student Development

• Build a relationship with students by exhibiting care, concern and encouragement
• Work with relevant stakeholders, where needed, to maintain appropriate students’ behaviour and progress
• Participate in and contribute to the school’s and RC’s activities

Candidate Requirements

• At least Secondary 3 education or 4 “N” Level passes
• Experience with students with disabilities is preferred but not mandatory

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!

Job Scope:

• Responsible for overseeing resident care, including program development, hygiene maintenance, and equipment upkeep.
• Manage resident interview records and feedback, ensuring adherence to procedures.
• Coordinate outing events and participate in care planning.
• Communicate with colleagues regarding duty handovers according to SOPs.

Job Requirements:

• Diploma in any discipline or GCE ‘A’ Level holder.
• Experience in Social Service sector or Healthcare is preferred.
• Willing to work rotating shifts including night shift, weekends and Public Holidays, Mon to Sun (rotating shift 5 day a week).

Working Hours/Shifts:

• AM shift: 8am to 5pm
• PM shift: 10am to 7pm
• Day Duty shift 7am to 7pm
• Night Duty shift 7pm to 7am

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Plan and prepare class projects, field trips and other experiential activities.
• Develop and shape children’s character and moral values.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

Possess ANY of the following ECDA certified Certificates

• Professional Diploma in Early Childhood Care and Education - Teaching (Chinese) (PDECCE-T/CL)
• Diploma in Early Childhood Care and Education - Teaching (Chinese)(DECCE-T/CL)
• Diploma (Conversion) in Early Childhood Care and Education - Teaching (Chinese)[(DECCE-T (Conversion) (CL)]
• Certificate in Preschool Mother Tongue Language (Chinese)(CPMTL-C)
• Certificate in Preschool Mother Tongue Language (Malay) (CPMTL-M)
• Certificate in Preschool Mother Tongue Language (Tamil) (CPMTL-T)

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Descriptions：

• Responsible for the operation and maintenance of mobile equipment in idc
• Responsible for the operation and maintenance of the Linux server/switch/AP in idc
• Responsible for the operation and maintenance management specifications of idc

Job Requirements

• Understand common Linux maintenance commands, Android device flashing, etc. ADB instructions.
• Basic understanding on Network Protocols, and server operation in Linux OS
• Excellent communication skills

Key Roles & Responsibilities

• General administrative duties
• Prepare and send out quotations, sales orders and contracts
• Handle IT product-specific sales enquiries
• Assist with sourcing of new or existing products with new or current vendors
• Follow-up on all sales enquiries and orders promptly with accuracy
• Assist in receipt of goods delivered to office and coordinate with project coordinators in ensuring that goods are packed and labelled properly
• Coordinate and Operations Team in ensuring products and/or services are out properly and delivery promptly
• Inform Client and Supplier of unforeseen delays and problems
• Respond to feedback from Client and facilitate after-sales support when requested
• Acknowledges customers by responding to emails, texts and phone calls
• Provides any necessary data or reports to the sales team
• Recording sales trends and liaising with account managers to develop sales strategies
• Establish active communication and engagement with all other departments to help out where necessary
• Expediting requests rush orders and altering sales orders and shipping information as required
• Stay up-to-date with latest sales trends and best practices

Key Requirements

• Proven work experience as a Sales administrator or Sales support agent, preferably on Cisco Tools
• Hands-on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus
• Fluent in speaking & writing in English