• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirements

• Min NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably 3-5 years’ experience in service/engineering position in Oil & Gas / Process industry.
• Knowledge in Electrical & instrumentation is preferred
• Possess a valid class 3 license (Manual)

German MNC

Office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Provide day-to-day support of IT computing devices and troubleshooting via emails, phone calls, and walk-ins
• Perform first level support to troubleshoot and solve technical issues
• Perform L2 and L3 escalations if necessary and required
• Ensure and follow help desk procedures for all call and ticketing tracking from start to end (initial support to resolution)
• For outstanding issues pending user response, report and alert the IT Manager / POC for internal escalation procedure
• Interface with other maintenance vendors (vendor management) for problem reporting and resolution
• Perform IT project rollout as planned by the Customer, including new PC purchase. receiving, move and change (IMAC Services)
• To be responsible for accurate record keeping, tracking and processing of all documents related to IT
• Any other ad-hoc duties assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirement:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License.

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

KILLINEY 咖啡馆

聘请兼职厨房助理

近大成地铁，5 天制，周末和公共假期休息。谢绝中介

630am-1030am, $12/hr

有兴趣 whatsapp/call 91461731

Killiney Cafe

Hiring part time kitchen helper, help to prepare ingredients etc

Near TaiSeng MRT, 5 days work week, weekends and Public Holiday off, agencies not welcome.

630am-1030am, $12/hr

If interested kindly whatsapp/call 91461731

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

Application Monitoring

• Implement effective application monitoring to detect incidents promptly and minimize downtime
• Supervise and monitor daily and monthly batch chains to ensure timely problem resolution
• Provide regular data quality reports
• Streamline processes to reduce manual intervention

Incident and Request Management

• Provide level 2 application support to back-office users
• Analyse, manage, and coordinate incidents and requests, especially those impacting multiple teams

Problem Management and Continuous Improvement

• Identify and eliminate recurring problems
• Provide requirements for a dedicated bug-fixing and improvement team
• Collaborate with build and operations teams to maintain a comprehensive knowledge base
• Implement training programs to reduce business-to-IT requests

Change Management

• Conduct thorough release testing
• Analyse application performance
• Ensure successful production deployment and validation
• Participate in a rotating weekend release schedule

What Will Make You Shine

• Bachelor's degree in Computer Science or a related field
• Proven experience in Java, PL/SQL, and Linux
• Minimum 5 years of experience with Calypso / Murex, specializing in Back-office functionality and customization of various modules
• Strong understanding of financial assets (FX, money market, cash) and the trade lifecycle
• Experience with regulatory reporting, such as MMSR
• Willingness to participate in on-call rotations for night and weekend support

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

Information:

1. Salary range: Up to $3,800

Responsibilities:

• Performing outdoor & indoor repair, maintenance and troubleshooting work
• Assist minor repair in the workshop

Requirements:

• ITE/Diploma/Degree in electrical
• Familiar with AC & DC motors, single-phase & three-phase, lead acid & lithium batteries
• Background in heavy equipment industry preferred
• Familiar with electrical control circuits, hydraulic system
• Customer Support or site installation/troubleshooting of heavy equipment is advantageous

Interested applicants, send in your updated resume by clicking “Apply Now”

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Benefits:

• Basic Salary Up to $2,200 with yearly increment based on performance.
• 6 days work week including weekend (8am to 6pm), (11am to 10:30pm) Depending on outlets opening and closing timings
• $600 Joining Bonus ($300 upon passing of probation & $300 upon completion of one year)
• Training and Uniform Provided
• Staff Meal
• Leave and Medical Entitlement
• Other Incentives
• Insurance coverage

Job Description:

This is a full time role for an Service Crew located in Islandwide. Our client is the development, operation and franchising of its quick-service restaurant brands. You will be responsible for ensuring the smooth operation of the restaurant while maintaining food and service quality in line with brand standards. Key duties include preparing food in the kitchen, being trained to handle, cook, and serve food to customers, and managing customer feedback and inquiries. The position also requires assembling food, taking orders, packaging, and serving food, as well as promoting food products to customers and packing food for delivery and takeaway.

Qualifications:

• No experiences required
• Training Provided

Job description

DB Golf Center is looking for a Customer Service that join our Team

Job description:

Providing excellent assistance and support to customers before, during, and after purchasing products or services.

Key responsibilities include:

1. Respond promptly to customer inquiries via phone, email, chat, or in-person.

2. Resolving customer complaints and issues effectively and efficiently.

3. Providing product information, troubleshooting guidance, and technical support as needed.

4. Processing orders, returns, and exchanges accurately and in a timely manner.

5. Maintaining a positive and empathetic attitude toward customers at all times.

6. Building and maintaining strong relationships with customers to ensure satisfaction and loyalty.

7. Keeping records of customer interactions, transactions, comments, and complaints for analysis and reporting purposes.

8. Contributing to continuous improvement initiatives by providing feedback on products, services, and processes.

9. Adhering to company policies, procedures, and service standards while delivering exceptional customer service.

Qualifications:

• Strong communication skills
• Empathy, patience, problem-solving abilities
• Customer-centric mindset
• Great use of Microsoft

Added value if:

- Knowledge in marketing to assist in promoting products or services and understanding customer preferences and trends.

- Proficiency in written and spoken Chinese to effectively communicate with Chinese-speaking customers and support business initiatives in Chinese-speaking markets.

Starting date as soon as possible.

Job Type: Full-time

Pay: $2,300.00 - $2,900.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Growth Opportunity

Schedule:

• Holidays
• Weekend availability (Roster)
• Flexibility in timing

Supplemental pay types:

• Performance bonus
• Yearly bonus

Work Location: In person

We are seeking a diploma holder (with up to 2 years of work experience) to join us, as the Business Support Associate, in our Business Management & Strategy APAC & MEA team in Singapore. This role is ideal for someone looking to start or build a career in procurement management, vendor management and marketing. You stand a good chance if you have a growth mindset, are highly dependable and have the curiosity, drive and tenacity to build a career with a market leader in a Fintech industry.

Your team

Business Management & Strategy team is a regional team which is accountable for managing business operations and implementing strategic initiatives in APAC, Middle East and Africa (APAC & MEA) region. The team is responsible to work closely with internal stakeholders to tackle their challenges, reshape perspectives and cultivate capabilities that enable the organization to achieve sustainable advantage. You will be part of a high performing and dynamic team focusing on delivering long term value.

Your key tasks 

• Support general business operations processes in Avaloq APAC & MEA
• Source and coordinate with vendors to ensure the timely and cost-effective production and delivery of materials including promotional items, merchandises and inventories
• Maintain and organize office and marketing inventories, ensuring adequate level of stock
• Manage procurement tasks such as creating and processing Internal Request Approvals (IRAs) and Purchase Orders (POs)
• Work closely with Sales and Marketing teams to ensure alignment and support across various projects and maintain accurate record of marketing activities, budgets and expenses
• Provide planning, logistical and operational support to Sales and Marketing teams for Internal and External corporate events
• Assist in ad-hoc marketing and communications projects as needed
• Manage extraordinary travel arrangements for Management where necessary, including visa, flight and accommodation arrangements

Sales Support / Sales Coordinator | Up to $4k | Tai Seng

5 days week Mon – Fri 0830 – 1800 hrs

Salary : $3800-$4000

Location: MacTaggart Road (Near Tai Seng)

Job Scope :

• Handle inbound email and phone enquiries
• Responding to assigned customers’ enquiries, prepare quotation as required
• Make recommendations suitable based on customer’s specs and requirements
• To follow up on all enquiries. Request for feedback and comments on status of our quote.
• Report problems and responding to complaints from customers and give after-sales support when requested
• Proactive communication with customers to encourage repeat business
• Raise sales order and monitor/track delivery to ensure smooth delivery to clients
• Overseeing the delivery and making adjustments as necessary to ensure they are delivered to specifications and high standards
• Coordinate the submission of Tenders
• Monitors and chase outstanding payments
• Performs administrative and office support activities to Outdoor Sales Team
• Keep track and maintain adequate stock for on-going projects
• Collecting and analyzing feedback from customers to gauge satisfaction and success.
• Monitor KIV sales order

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Kitchen Crew/Management Trainee (Café)

Working Days & Hours: 5 days, 44hrs, rotate shift (Morning & Noon)

Working Location: (East Area)

Salary: $2300 - $3000

Service

• Customer Service Excellence: Scoop ice cream, prepare desserts, coffee, and drinks with flair. Take orders, handle cashiering, and serve orders promptly.

• Ingredients Mastery: Assist with daily ingredients preparations, ensuring freshness and quality.

• Cafe Ambiance: Maintain the cafe’s cleanliness and contribute to its inviting atmosphere.

• Operational Support: Ensure smooth cafe operations during opening and closing shifts.

• Team Collaboration: Be a team player—assist other positions as needed

Kitchen

● Customer Delight: Serve with a smile, making every guest feel welcome.

● Culinary Excellence: Prepare dishes according to prescribed procedures and maintain high standards.

● Operational Support: Assist with kitchen opening and closing tasks.

● Hygiene and Cleanliness: Ensure proper food hygiene and keep the cafe sparkling clean.

● Team Collaboration: Be a reliable team player, supporting other positions as needed.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Salary: $2300 to $3000
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Working location : Boon Lay

Working days : Mon to Fri

Working hours : 8am - 5pm

Salary : $2,700 - $3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams (Training will be provided)
• Min. Diploma in Electrical and Electronic

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Product area

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Additional job description

In this role, you will be responsible for partnering across people operations and with business leaders to ensure that organization design are managed in a fair and timely manner, consistent with local requirements and in support of business objectives.

Please note this is a Fixed-Term Contract until the end of 2024.

Qualifications

Job responsibilities

• Own the centralized reorganization (reorg) process and standards.
• Act as advisor to Front-line HR and the business across the full reorg life-cycle, from early ideation to landing and communications change management.
• Identify risks associated with proposed organizational changes, raise to and influence appropriate parties accordingly.
• Partner with HR COEs, including Benefits and Internal Mobility, to ensure appropriate support is provided to impacted Googlers and ensure smooth execution of the reorg.
• Consult with local HR, Labor Relations, and our Legal Partners to execute on Workers Councils and other regional compliance requirements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in employee relations/investigations, gained in either an HRBP role, Employee Relations Advisory role, or equivalent experience as an employment attorney practicing employment law.

Preferred qualifications

• Ability to establish strong cross-functional relationships at all levels and geographies.
• Ability to pay attention, convey opinions and recommendations both in speaking and writing.
• Ability to operate with empathy and diffuse/de-escalate challenging conversations/situations.
• Excellent investigative and problem-solving skills, with the ability to organize and analyze data.

Student Care Teacher [Part-Time]

• Working Hours:
• Part Time: Monday-Friday [1pm-6pm/1-7pm]
• Salary: Part Time: $10-$15/hr
• Location: Clementi // Ang Mo Kio

Requirement:

• Diploma in any field
• 1 - 2 years in related field

Job Scope:

• Supervising and guiding the P5/P6 children with their homework
• Planning and delivering activities and programmes, such as character development programme, enrichment activities

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Description

• To deliver age-appropriate lessons to children according to HQ Curriculum Framework
• To create and set up a safe, conducive and engaging environment
• To evaluate and document infants' progress development and address individual infant's developmental needs
• To work closely with Centre Manager on daily operational matters
• To adhere to teaching standards and safety regulations as established by the official source

Types of Requirements

• Minimum Higher Certificate in Infant Care (HCIC)
• Advanced Certificate in Early Years (ACEY)
• Certificate in Infant and Toddler Care and Development with Early years Development Framework (CITC+EYDF) or its equivalent

Working Hours: 5 days office hours

Duration: 3 months

Salary: Up to $2.5K

Location: East

Job Scope:

• Review of material flow parameters and recommend appropriate levels to support business and customer requirements
• Lead new customer integrations by coordinating internally with cross functional teams and externally with business partners
• Assisting key account manager
• Manage day to day inventory coordination in high volume, fast paced healthcare distribution environment while ensuring compliance with established procedures

Job Requirements:

• Min. Diploma or degree in Logistics Management or any relevant field
• Good working knowledge of WMS, inventory coordination or purchasing knowledge
• Preferably with working experience in a distribution, trading or 3PL multi-national environment

For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Highlights

• Standby support (Overseas timing)
• Linux & Windows
• Public & Private Cloud

Job Descriptions:

• Respond promptly to support requests and enquiries from clients.
• Work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.
• Problem-solving supporting trading applications and exchange connectivity for Global Derivatives Markets.
• Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.
• Support customers and resolve issues related to order entry, risk management, and exchange connectivity.
• Conduct in depth analysis of complex order and trade histories.
• Work directly with new customers to coordinate the deployment and configuration of the company’s trading applications.
• Manage distribution and installation of software enhancements and upgrades.
• Work directly with various exchanges and our software engineers to test and conform new software releases including UAT testing.
• Work with our infrastructure team to test and complete various server and network upgrade projects.
• Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

Requirements:

• Have a Computer Science, Engineering, or related technical degree.
• Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.
• You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.
• Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.
• Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.
• You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.
• You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, ICE, ASX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.
• Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.
• Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

• 5 Days|8 hour Rotating Shift
• Weekday：7am to 3pm or 130pm to 930pm
• Weekend / PH: 715am to 315pm or 10am to 6pm
• Salary: Basic $2,000
• Address: Clarke Quay

Requirements:

• Relevant working experience in customer service and/or sales

Responsibilities:

• Welcoming members & assisting with check-ins
• Building rapport with new and existing members
• Handling payments when required
• Assisting with bookings, cancellations or requests by members
• Achieving membership monthly target set by HQ
• Attending to phone/walk-in/email/text enquiries
• Actively seeking new sale opportunities
• Maintaining studio's cleanliness
• Printing and emailing EOD sales reports to Directors
• All other ad-hoc duties given by Store Manager

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Leading MNC - Industrial Automation & Connectivity
• Regional Travel Opportunities (About 40%, depending on business needs)

About Our Client

My client is a global leader in industrial connectivity technology, providing innovative solutions for electrical, electronic, and optical connection, transmission, and networking. My client serves a wide range of industries, including machinery, automation, transportation, and renewable energy, with robust products like connectors, cable assemblies, and device connectivity solutions.

Job Description

• Lead and oversee local Customer Service (CS) Managers across the Asia region, ensuring effective implementation of a comprehensive CS strategy aligned with my client's business goals, with up to 40% regional travel.
• Analyse customer feedback and processes to identify areas of improvement, develop action plans, and allocate resources to enhance service delivery and efficiency.
• Set performance targets and manage the Asia CS hub to ensure exceptional service standards are consistently met or exceeded.
• Provide strategic leadership and coaching to the regional CS team, fostering a high-performing, compliant, and customer-centric environment.

The Successful Applicant

• About 10 years of B2B work experience in Customer Service, including experience leading a regional CS teams
• Background knowledge in Manufacturing, Industrial Automation, or Connectivity sectors is a plus to understand the technical jargons of the products and solutions provided

What's on Offer

This is an opportunity for you to expand your regional portfolio; to lead and manage local CS managers to achieve high service levels and drive improvements to service processes across the Asia region.

Contact

Trina Soh (Lic No: R22107139/ EA no: 18C9065)

Quote job ref

JN-102024-6552989

Phone number

+65 6416 9812

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C