Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Position: Customer Service Executive
• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Contract: 12 months

Location: Havelock

Responsibilities

• Handle and escalate enquiries from member of public.
• Issue reply to general enquiries as required.

Requirements

• Possess 1 - 2 years of relevant experience
• Proficient in writing skills, email handling and experience in customer service.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/8307

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Info:

• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:30pm
• Location: West
• Salary: Basic up to $3,000 + Mobile Allowance $100 + AWS + VB

Job Description:

• Address equipment faults at customer locations.
• Coordinate with customers and subcontractors for project tasks.
• Supervise work progress to uphold schedule and quality benchmarks.
• Ensure prompt delivery of materials and equipment for site installations or fault repairs.
• Perform routine maintenance for clients.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Scope

• Act as the client service point of contact for day-to-day inquiries, ensuring timely responses by adhering to service levels for resolution, and providing a quality client experience.
• Maintain excellent working relationships with internal teams, identify root causes, and areas for improvement when resolving client issues.
• Maintain familiarity with industry best practices and market intelligence to offer value-added services, such as client digital solutions.
• Drive and plan service initiatives, such as Service Account Plans and Service Reviews.
• Analyze trends and data, and present findings to clients to identify opportunities for service and process improvements to enhance processing.
• Support multiple geographies (when required) and client accounts across Southeast Asia.
• Coach and mentor junior team members.

Job Qualifications

• Degree in Banking, Finance, Business, or equivalent.
• 5 - 10 years of relevant product/financial experience in banking or client service.
• Foundation in transaction banking product knowledge (e.g., FX, Payments, Trade Finance, Cash Management).
• Excellent interpersonal skills and a positive attitude.
• Excellent analytical skills and detail-oriented.

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Responsibilities:

• Support clinical team in advising clients on financial scheme applications
• Ensure timely update of renewal of means testing and financial assistance
• Support the clinical team in administrative processes in the delivery of services to clients and caregivers
• Manage onboarding process for new clients, assist in initial assessment appointment scheduling/ rescheduling, subsidies application, and address client inquiries for rehabilitation
• Assist in initial assessment of client/caregiver needs with basic case management under the direction of a case manager/ social worker
• Ensure client and caregiver’s ability to cope by helping to streamline and coordinate the range of community services available
• Assist client/caregiver with appropriate information and referral assistance
• Conduct joint home visits with a case manager/ social worker or the multidisciplinary team where necessary
• Participate in case discussion with the clinical team
• Consolidate, prepare, track relevant monthly reports and statistics

Requirements:

• Minimum Diploma in any discipline, preferably in healthcare or related discipline
• Team player with good interpersonal and communication skills
• Patient, gentle disposition with empathy and strong listening skills
• Diploma in SW education qualification will be advantageous

Job ID: QWR39V69

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

• Ward/ SOC/ Clinic Settings opening
• No Experience welcome
• 5/ 5.5 days work week Opening

Job scope

• Perform admission process
• Answering to patient enquirers
• Assisting with registration
• Other ad- hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

• Provide supervision, caregiving and guidance for the children and young persons and taking care of their physical and psychological needs.
• To ensure the smooth running of the Home by providing a healing/therapeutic, clean, safe and healthy living environment.
• To provide support to the anchor on Emotional Regulation Drill to help residents to control impulsive behaviours when in distressed.
• Assisting residents with daily personal routines, including dressing, grooming, eating, and using the bathroom.
• Ensuring residents attends school.
• Ensure that residents’ movement are accounted for and update accordingly in the Home Management System.
• Providing companionship to residents and establishing a trusting relationship with them.
• Adopting the Trauma – Informed care by rewarding an encouraging the residents for their good behaviour.
• To provide support to the anchor in instilling discipline to ensure the proper maintenance and cleanliness of the bedroom, dormitory and common areas.
• Plan and coordinate the daily routine or programmes for the residents.
• To escort and supervise youths and children to and from the clinic, the hospital, the school or to attend programmes and activities outside the Home.
• Ensuring that residents are taking their prescribed medication.
• Ensuring residents’ needs are well taken care of.
• Reporting any concerns/ incidents or medical issues.
• Respond to incident and report accordingly.
• Any other duties assigned.

Requirements

• Minimum GCE ‘A’ Level or college diploma in home country
• Able to read, write and converse in English
• A degree in nursing/teaching or other related fields from home country
• Able to work flexible hours
• Has passion and patience for working with children and young persons.
• Can work independently, has a pleasant disposition and able to maintain good working relationships with other departments’ staff
• Good interpersonal skills to provide emotional support for children
• Strong morals and ethics, along with a commitment to children
• Working hours subject to roster, require to work night shifts
• Reside in Sunbeam Place

Our client is an established company specialising in Biomedical and Manufacturing. They are expanding and growing at a fast pace and now looking to hire a Customer Service and Logistics Executive to support the growth. They are located in the West – easily accessible.

Duties of Customer Service and Logistics Executive:

• Track and report daily order flows for Channel Partners, Inter-companies, and end users.
• Consolidate and create outbound deliveries and transportation units in SAP (ECC and EWM).
• Handle order entries, batch allocations, and generate export documentation.
• Coordinate and schedule customer shipments, including special deliveries.
• Ensure timely follow-up on PODs and initiate action for missing documents.
• Report on KPIs related to shipments and address problem orders with CS.
• Manage purchase requisitions, monthly accruals, and supply chain exceptions.
• Analyze end-to-end performance and support reverse logistics for RMAs.
• Serve as a contact point for order status inquiries.
• Ensure accurate export/import documentation and track goods shipments.

Requirements

• Min Degree in relevant studies with 2 - 3 years experience in similar industry
• Proficient in SAP system and Microsoft Excel
• Basic knowledge in Temp logger process

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities

• Perform verification, calibration and preventive maintenance (PMs) with in-house Metrology SOPs
• Maintain in-house calibration and qualification tools to ensure that they are timely calibrated and maintained
• Handle and Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)
• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution
• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA)
• Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.
• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program, using in-house Asst Management system in the following areas:
• Training
• Service Reports of all equipment and calibration tools for all services performed
• Asset information
• Vendor Qualification Review
• Effective communication and coordination with customers, vendors, multi-functional team in the company to ensure services can be carried out effectively

Qualifications and Criteria

• Min Diploma in science or Engineering, preferably in Electrical and/or Mechanical Engineering or related fields
• Min 1 year of engineering exp

Lifescience MNC

Office hours Mon to Fri

Up to $3K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Position: Customer Care Officer (Counter)
• Salary: $ 2200 - $ 2800
• Location: Genting Road(Potong Pasir)
• Working Day & Time: 5 Days work week; 8.45am - 5.30pm
  * Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

Counter (Primary Responsibility)

• Attend to walk-in customers, be it

A) General Enquiries
B ) Repairs (First-Level Check)
C) Products(s) Viewing & Introduction
D) Showroom Sales
E) Shell Escape Redemption

• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Job Requirement:

• Preferably two years of working experience in similar field

About us

Omni HR is a VC-backed SaaS startup in Singapore.

We free HR teams from administrative cycles by automating the entire end-to-end employee lifecycle – from recruitment and onboarding to employee engagement and payroll – allowing them to redirect their time to strategic work that drives business growth.

Founded in 2021 and backed by world’s leading HR tech investors, Omni is powering Asia’s fastest growing companies to reach their full potential with our fully customizable HR tools.

What we are looking for

We are looking for a Customer Success Lead who will facilitate our key accounts relationship. You will work closely with our clients, Founder, and the Sales & Marketing team in managing a growing book of business and driving product adoption, renewals, and expansion.

To succeed in this role you will need to be a self-starter, think in solutions and not problems, be a team player, and have a “can do” attitude.

This role will be challenging, but extremely rewarding. Our team is invested in helping customers succeed by delivering world-class support, challenging the status quo, and building the best solutions for their business needs.

Responsibilities

• Act as the primary point of contact for customers and own on-going engagement and success for all assigned accounts
• Conduct onboarding sessions for new customers with structured guidance and implementation support
• Manage new client onboarding and solution implementation
• Organize and conduct periodic customer success review meetings with individual accounts to review engagement, learn feedback, uncover future needs and strategically position up/cross-sell opportunities through service renewals
• Identify opportunities for process improvement and documentation in the Implementation workflow and other internal processes
• Contribute to the company's product development and improvement processes

Qualifications

• 3+ years of experience in a sales or customer service-oriented role. Prior experience in account management in B2B context and/or startup experience is a plus
• Strong client-service mentality and collaborative work style.
• Exceptional interpersonal, written and oral communication skills. Being able to listen and ask insightful questions.
• Strong analytical mindset and attention to details
• Ability to multitask effectively and adapt quickly to a fast-paced start-up environment
• Proficient in Microsoft Excel
• Understanding of software development and product development cycles is a plus
• Prior experience with HR software is a plus

Job Highlights

• Wonderful Co-workers
• Competitive Salary
• Job Security
• Supportive management

Job Description

If you know teaching is your calling, we want you!

Over at Wondrous Mind, we believe that every child has the potential to succeed and it is our duty to help them achieve their fullest potential. No child is left behind. All teachers aim to deliver our best during our classes.

Responsibilities:

• Conduct lessons according to the centre's curriculum for primary 2 to 6 math and primary 3 to 6 Science (up to 10 classes a week)
• Lesson planning and curriculum writing
• Monitor the performance and progress of each student
• Liaising with parents on student's progress and give constructive feedback and solutions
• Reviewing lessons and programme
• Perform other relevant duties

Requirements:

• Possess Diploma / Bachelor degree
• Passionate about teaching
• Open-minded
• Love for children and patience
• Can do attitude
• Responsible
• No experience but eager to learn and teach may apply

Working Hours:

3 weekdays

2 weekends

Training on methodology will be provided for recruited teachers.

Individuals with no experience are highly encouraged to apply, looking out for individuals who are passionate with teaching. Small team with plenty of room for growth.

Interested candidate, please email your resume to [email protected]. Position strictly only open to Singapore Citizens and P.R.

Job Description

• Industry/ Organization Type: Manufacturing / Construction
• Position Title: Service Technician
• Working Location: Senoko
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $2,300 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Diagnose, repair, and maintain machinery and equipment used in the manufacturing and construction processes.
• Perform regular scheduled maintenance and service checks to ensure optimal equipment function.
• Respond promptly to service calls and provide technical support to resolve issues on-site.
• Liaise with the parts department to manage inventory and order necessary components.
• Adhere to all safety guidelines and regulations, and use protective equipment when on the site.
• Stay updated on industry advancements, integrating new techniques into servicing procedures.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum NITEC in Electrical Engineering / Mechanical Engineering or equivalent
• Has 1 year of working experience in the relevant industry
• Proficiency in AutoCAD is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67098 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Entry-level role in vibrant, dynamic and friendly medical communications agency

After a period of successful sustained growth, we are looking for a smart, eager Account Executive to join our Chinatown-based client service team. Please note this is not a sales role, but rather a client service role assisting with the delivery of creative communication projects in our healthcare communications business.

This is an entry-level or early-career role with on-the-job training provided by an experienced and friendly team, offering an excellent opportunity to enter the creative agency world. You will be primarily responsible for supporting the management and delivery of healthcare-related creative campaigns, programmes, and events. We are looking for a capable AE with a can-do attitude, strong multi-tasking abilities, and excellent communication skills. You should also be able to work independently when needed and show great initiative.

A background in communications, marketing, or a related field would be favourable. An aptitude for copywriting, digital, or content creation skills will be an advantage. While a science background is beneficial, it is not essential; our skilled team members can assist in technical upskilling.

Reporting to the Managing Director, you will be exposed to a range of projects and therapy areas across our business of strategy, creative and medical communication campaigns, and interact with top Regional executive clients.

Key responsibilities include:

• Day-to-day delivery of communication campaigns and initiatives for our leading pharmaceutical company clients
• Daily client interface via email, phone, video and face-to-face meetings
• Internal briefing and management of creative resources to meet timeline and budget commitments, including the review of creative work and client liaison for approvals
• Understanding of client business challenges, overall strategy and objectives
• Demonstrating proactivity and anticipating client needs before they ask
• Adherence to agency processes, upkeep of work-in-progress and financial administration

We are a small, tight-knit, and friendly team that values balance, flexibility, and adaptability. Our philosophy centres on delivering outstanding results for our busy clients, ensuring they return to us time and time again. As such, we need an active team player who is keen to learn, grow, step up, work efficiently, solve problems, and go the extra mile to consistently deliver excellent results. And of course, have some fun along the way!

Job Description & Requirements

Service Engineer/Service technician is responsible for the commissioning, maintenance, and repairs of SMARDT Chillers and related products and services. He/She works closely with the service team and other department staff, ensuring the highest levels of customer service, assistance, and advice at all times.

· Carry out the commissioning, maintenance, service repairs and assembly of SMARDT Chillers throughout the Singapore region, including breakdown repairs that may require working outside of normal business hours.

· Work closely with the Service Team and other department staff to identify and communicate service-related matters that will assist Smardt customers and products.

· Support the achievement of Smardt direct service provision in the Singapore region, while always maintaining safe work practices.

· Regular housekeeping.

· Other duties as required.

Requirements:

· Must be a qualified and licensed air conditioning technician working in the HVAC industry for min. 5 years.

· Must have experience working with central plants and chillers

· Centrifugal refrigeration compressor and oil-free compressor experience will be highly regarded

· Solid grasp of Chiller Controls and Plant Control Systems is essential

· Computer literacy is essential

· Experience in Training others is highly regarded

· Experience in offering remote technical support is highly regarded

· Experience in travelling to offer product support is highly regarded

· Other language skills highly regarded

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

Role purpose

As a Senior Specialist – Costumer Success, you will cultivate and maintain strong relationships within assigned accounts, ensuring high levels of customer satisfaction, facilitating the delivery of customers desired business outcomes, leading to strong renewals, retention and growth opportunities. You will work closely with our customers alongside sales, service delivery, PMO, product management and Finance teams to ensure our services are delivered successfully. Facilitation of product adoption and the effective use of products.

Duties and Responsibilities:

• Develop customer success plans (mutually agreed with customer) and monitor/report performance
• Monitor and report customer health and develop plans for improvements where risks/issues are identified
• Build relationships with assigned customers, help them with issues and continually delight them with a positive, customer centric attitude.
• Collaborate with internal teams to facilitate early increased adoption and maximum product usage
• During onboarding, ensure that customers are properly trained and educated on product usage; so their adoption time is minimized
• Be the voice of the customers in the company, providing the suitable balance between the customer’s requests and the company’s vision.

Knowledge, Experience & Skills

• Establish effective collaborative relations with other departments within the business unit or external organizations.
• Excellent communication skills with the ability to make compelling presentations to an audience of diverse and senior business stakeholders
• Understanding of complex and lengthy sales cycles and how to create achievable milestones and deliver meticulous follow-up
• Must be strategic, flexible, tenacious and results-oriented
• Experience in the airline industry is preferred
• +5 years of experience in similar role

What do we offer?

• Full time job
• Open culture and challenging opportunity to satisfy intellectual needs
• Training and development opportunities tailored to you and your career goals
• Smart working: remote/office working environment
• Excellent, dynamic and multicultural environment

Equal Opportunity

Accelya is an equal opportunity action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

About Accelya

Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing.

Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future.

The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams.

We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines.

For more information, please visit www.accelya.com

Job Description

• Industry/ Organization Type: Leasing
• Position Title: Customer Service Support Driver/Customer Service cum Driver
• Working Location: Benoi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM-5.30 PM, 8.30 AM-6.00 pm, alternate Saturday, alternate working hours)
• Salary Package: Basic Salary up to $2,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist with the movement of vehicles.
• Provide after-sales and customer care support, including vehicle orientation, servicing, repairs, and inspections.
• Coordinate vehicle deliveries and collections.
• Maintain professional interactions with customers and stakeholders.
• Perform general administrative duties as needed.

APPLY NOW!!!

• Minimum of 1 year of relevant experience is preferred.
• Ability to multi-task.
• Detail-oriented and able to work in a fast-paced environment.
• Effective communication skills and good social skills.
• Team player with a positive attitude.
• Willingness to work overtime when required.
• Possesses class 3 driving license.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67704 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/Organization Type: Distributors & Servicing of Boiler and Laundry Equipment
• Position Title: Service Technician
• Working Location: Nearest MRT – Toa Payoh/Potong Pasir
• Working Hours: Monday – Friday, 8 am – 5 pm, Saturday, 8 am – 1 pm
• Salary Package: Up to $2,800 + AWS + VB + OT
• Duration: Permanent

Key Responsibilities

• Execute installation tasks for equipment such as steam boilers and laundry machines.
• Conduct repairs, perform troubleshooting, and provide servicing for various equipment types.
• Respond promptly to service requests and perform maintenance work at customer locations as needed.

APPLY NOW!!!

• Basic electrical/mechanical knowledge.
• Ability to read electrical drawings.
• Candidates with experience in steam boilers and laundry equipment will be advantageous.
• Candidates with valid Class 3 Driving License preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67050 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Skills & Qualifications:

• Relevant credentials in Early Childhood Education or Infant Care (e.g., ACEY, EY2, EY1).
• Provide high-quality care for infants (2 months to 18 months).
• Design and implement age-appropriate developmental activities.
• Maintain a clean and safe classroom.
• Observe and record each child’s progress and development.
• Regularly update parents on their child’s growth and address concerns.
• Collaborate with colleagues for cohesive care.
• Adhere to health and safety standards.
• Strong understanding of infant development, excellent communication, and interpersonal skills.

We are looking for someone who is...

• Patient, compassionate, energetic, and team-oriented with a passion for working with young children.

Part-Time Wages are between $13/hr to $15/hr.

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30am – 5pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set up/installation/modification/servicing/trouble shooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing-by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperience candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67095 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114