Responsibilities:

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanation, and solve problems for customers.
• Complete special projects as assigned.

Requirements:

• Min GCE 'A' Levels or Diploma in any field
• No experience needed All training provided
• Required to start work immediately

All Interested candidates are invited to email your resume in MS Word format to: [email protected]

Ivy Yong Shi Mei
Company EA Licence number : 99C4599
Personnel C.E.I License: R2198995
Recruit Express Pte Ltd

Location: Paya Lebar

Working hours: 9am to 6pm (Wednesdays to Sundays)

Salary: Up to $3500 per month + quarterly / annual bonus

Responsibilities

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Other ad hoc duties assigned

Requirements

• Diploma / Degree from any field
• No experience required as training will be provided
• Willing to work on full weekends (Sat + Sun)

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

The incumbent requires to have in-depth understanding of both the technical expertise and leadership skills to manage a diverse work force. Incumbent will oversee the day-to-day technical and maintenance aspects of ensuring safety and optimal functionality of the facilities. Incumbent will also be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Areas of responsibilities:

1. Technical Systems Management:

• Manage installation, testing and adjustment of facilities and related systems to ensure compliance with required specifications.
• Supervise, operate, and maintain all technical systems including water filtration, circulation, water temperature, and chemical treatment systems.
• Ensure compliance with safety regulations and industry standards for water quality and equipment operation.

2. Projects Management:

• Develop and oversee project schedules, budgetary requirements, and submission for approvals requirements.

3. Team Leadership:

• Manage a team of technicians, mechanics, and other technical staff.
• Ensure proper coverage for daily operations as well as even distribution of work during lull and peak periods.
• Keep abreast of industry advancements and make recommendations of new technologies into waterpark operations where applicable, especially pertaining to Environmental, Social and Governance (ESG).

4. Preventive Maintenance:

• Develop and implement a comprehensive preventive maintenance program (PMP) for all equipment and facilities of the park to minimize downtime and extend the life of assets and environment.
• Schedule routine inspections and maintenance tasks for rides, pumps, filtration systems, and other technical components.

5. Emergency Response:

• Establish and oversee emergency response protocols including but not limited to a Risk Assessment for technical malfunctions, equipment failures and/or electrical downtime.
• Coordinate with relevant authorities and/or parties to ensure a swift and effective response to any such emergencies.

6. Budget Management:

• Collaborate with the management team to develop and manage the technical services budget, ensuring cost-effectiveness and efficient resource allocation.

7. Compliance and Regulations:

• Key personnel in liaison with relevant authorities for all types of inspections and/or approvals, ensuring the technical systems and the structures comply with local, state, and federal regulations.

8. Vendor and Contractor Relations:

• Manage relationships with external vendors, suppliers, and contractors providing technical services or equipment to the park without compromising on integrity.
• Negotiate contracts, oversee service agreements, and evaluate the performance of third-party service providers.

9. Documentation and Reporting:

• Maintain detailed records of maintenance activities, repairs, inspections, manuals and drawings, etc.

Requirements:

• Degree in Engineering or construction management
• Minimum 8 years of experience in technical services, construction or maintenance with significant experience in design, specification, implementation, testing and commissioning of industrial systems
• Diploma in Engineering is acceptable with minimum 10 years of related experience indicated above
• Able to work on weekends/public holiday when required
• Experience in managing a team of technicians
• Good communication skills

*GOV* Desktop Service Delivery Manager | Operations | EUCD

• Working arrangement: Hybrid working arrangements
• Working location: Central
• Salary Package: Up to $8,500 + AWS

Join our dynamic team and play a pivotal role in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment.

Job Responsibilities

• Provide essential enterprise-level end-user computing services, ensuring high availability and reliability.
• Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services.
• Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
• Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J46738" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

- Permanent

- Up to $4500

- Tuesdays to Fridays: 12pm - 9.30pm; Saturdays: 8.30am - 6.30pm

- Bukit Timah

Responsibilities:

• Conduct engaging Primary & Secondary School Maths lessons, effectively managing and motivating students to reach their full potential.
• Tailor coaching methods to meet the diverse competency levels of students, providing individualized support and guidance.
• Assess and monitor student progress, set improvement goals, and provide constructive feedback.
• Design, prepare, and deliver lessons that enhance learners’ understanding of Maths, ensuring a solid grasp of basic knowledge and techniques.
• Develop, prepare, and vet teaching materials, as well as plan and create teaching resources.
• Mark assignments and manage students' portfolios, including academic evaluations.
• Establish rapport with students and parents, effectively communicating students' academic progress and addressing concerns.
• Conduct curriculum research and analysis based on Thinker and MOE syllabus requirements.
• Design, edit, and create effective and comprehensive teaching materials, incorporating the latest trends in education.
• Upload and tag online learning materials onto the Thinker online learning platform.
• Present new discoveries and insights during team meetings and sharing sessions, fostering collaboration and the exchange of ideas.
• Perform other ad-hoc duties as assigned.

Period:

• Permanent

Location:

• Bukit Timah

Working Hours:

• Tuesdays to Fridays: 12pm - 9.30pm; Saturdays: 8.30am - 6.30pm

Salary:

• Up to $4,500

Responsibilities:

• Degree majoring in Mathematics preferred
• Able to speak fluent English to communicate with students

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No.: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Position Summary:

Responsibilities include ensuring all communications relating to the hotel, both external and internal are action speedily and efficiently in accordance with the specified minimum standards.

Responsibilities:

• Maximise room sales and revenue for the hotel.
• Ensure the correct operations of the switchboard to initiate a fast and efficient transferring of internal and external calls.
• Ensure a high level of customer service is consistently maintained.
• Ensure all customer communications are transferred to the central distribution point for action.
• Ensure and maintain the security of information relating to guest, customers and associates in the hotel.
• Ensure all guest requests are action speedily and in accordance with hotel procedures.
• Assisting with answering all reservation calls.
• Be familiar with all hotel emergency, fire and security procedures and execute in the required event.
• Anticipate and appreciate the needs of guests to better cater to their needs.
• Communicate any special requests by guests to the appropriate department, or otherwise seek the assistance and guidance from the Duty Manager.

Talent Profile:

• Minimum 1-2 years experience in telephone operator / a call centre environment.
• Previous experience in an international 5-star hotel call centre would be preferred.
• Minimum secondary education.
• Proficient in Opera and of the mechanics of MS Office.
• Good motivational and developmental skills.
• Excellent English communication skills with written and oral skills.
• Creative and proactive on customer service.
• Able to work on rotating shifts, and on weekends and public holidays.
• Demonstrated commitment to teamwork.
• Exposure to multi-cultural environment.
• A pleasant and friendly personality.

Job Responsibilities:

• Achieve personal and group target
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Job Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Job Summary:

• Basic Salary Range: $2000 – 3800 + AWS + VB
• Time: Mon – Fri 9am – 6pm and alternate Saturday 9am – 1pm
• Location: Changi Cargo

Job Responsibilities:

• Assist customers in daily bookings of cargo sales on our various airline products
• Booking of capacity with airlines and confirmation of capacity with customers.
• Be familiar with the requirements of our various airline products and advise our customers accordingly.
• Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Maintain good relationships with both customers and handle customers' enquiries on a timely basis
• Work closely with Billing Team to provide accurate data for invoicing.
• Other duties as assigned.

Requirements:

• At least 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• At least “O” & “N” Levels.
• Familiar with CCN system.
• Proficient in MS Office and Excel.
• Good communication skill and customer service oriented.
• Flexible / Adaptive to changes and Meticulous to details
• Able to work independently with minimum supervision.
• Candidate may be required to work on shift and weekends.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Info:

• Monday to Friday, 9am - 6pm
• Basic $2,600 - $2,800 + Sales Incentive + Mobile Allowance
• Kaki Bukit

Description:

• Ensure efficient sales administration and coordination for top customer satisfaction.
• Assist Account Managers with detailed sales quotations and follow-ups.
• Respond to customer inquiries about quotes and product information for new purchases or renewals.
• Verify prices before submitting Purchase Orders.
• Process confirmed Sales Orders.
• Address delivery requests and coordinate with Operations.
• Escalate customer-reported maintenance or support issues to Operations.
• Collaborate with Account Managers to achieve sales goals.
• Document relevant data systematically.
• Gather information and assist Account Managers with tender requirements, liaising with Suppliers and the Technical Solution Team.
• Follow up on tender progress.
• Build strong customer relationships to identify new opportunities and increase sales revenue.
• Perform other administrative duties as required by the Company.

Requirements:

• 1-2 years of experience in Customer service, prefably in IT.
• Min O Level

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)
EA Personnel Name: Felcia Ang
EA Personnel No: R22109905

Role Overview:

As a Customer Success Officer, you will play a pivotal role in ensuring our customers' success and satisfaction. Your primary responsibilities will revolve around face to face meeting and engagement with our customers. No prior knowledge or experience is required for this position; however, we are looking for individuals who possess strong interpersonal skills, bubblly personallity, excellent written communication skills, problem-solving abilities and initiative.

Key Responsibilities:

1. Customer Engagement: Proactively reach out to customers to encourage their engagement with our system, guiding them through various processes, and promoting the value of our products and services.
2. Customer relations: Build a relationship with our clients to make sure their profetional needs are met.
3. Written Communication: Craft engaging and personalized emails to effectively communicate with our customers, addressing their needs, inquiries, and concerns. Ensure clarity, professionalism, and empathy in all written interactions.
4. Problem Solving: Demonstrate a keen problem-solving mindset to resolve customer issues promptly and effectively. Escalate complex problems to senior team members when necessary.
5. Initiative: Take initiative to identify opportunities for improvement in customer satisfaction and suggest innovative solutions to enhance our customer success strategies.
6. Collaboration: Collaborate with cross-functional teams to gather insights on customer needs, feedback, and product enhancements. Act as a bridge between customers and the company, providing valuable feedback to improve our offerings.
7. Documentation: Maintain accurate and detailed records of customer interactions, ensuring that customer profiles and information are up-to-date in our CRM system.

Qualifications:

• Exceptional interpersonal and communication skills.
• Strong written communication skills in English.
• Excellent problem-solving abilities and the ability to think critically.
• Proactive and self-motivated with a strong sense of initiative.
• Ability to work in a fast-paced, collaborative environment.
• High school diploma or equivalent (Bachelor's degree is a plus but not required).
• No prior customer success experience required; training will be provided.

Role:

This is a full-time, onsite, Receptionist cum Admin Assistant Role in MOE School. If you are selected,

You will work closely with the School Leaders/ HODs/ AM/ OM in an MOE school (nearest MRT: Aljunied) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

• Handle calls, walk-in enquiries, goods delivery, school mails, parcels dispatch. Attending to pupils who are unwell.
• Ensure cleanliness & tidiness of the reception area.
• Preparation and verification of documents over the counter.
• Assist in the checking for completeness of student application form submitted and informing of parents on the outcome of application.
• Maintain telephone listing of school.
• Follow up on collection of Singapore Graduation Certificate for graduated students.
• Assist in compiling of daily staff attendance & monthly Staff Attendance reporting.
• Any other duties as assigned by Admin Managers.

Job Requirements:

• Able to speak, read and write English
• Prefer proficiency in Microsoft Office applications
• Good communication and inter-personal skill
• Good customer service skill
• 3 years of experience in administration/customer service
• Mature individual with a pleasant disposition
• Preferably experience in managing secondary school students
• 3 years of experience working in an educational institution will be an advantage

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23S1986

EA Personnel No.: R23118941 (Gandhi Ponmathi)

Summary:

Contract Period: FROM 1 Jan 2025 to 30 Nov 2025

Working Days and Hours

• Mondays to Fridays: 6:45am to 11.45am
• Service not required on Saturdays, Sundays and gazetted public holidays

Our client is seeking a suitable candidate for their Customer Service role for their expanding business in the security and surveillance industry.

This is an on-site role. The work location is Ubi/MacPherson, Singapore.

Job responsibilities:

• Making & receiving customer inquiry calls
• Handling customer complaints
• Collecting & analysing customer feedback
• Responding to customer reviews
• Support software training & software installation with customers
• Intervene for driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange CCTV installation or maintenance booking with the customer

Requirements

• Has proven experience in customer service
• Good interpersonal and customer service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Ability to share work among the customer service team
• Attentive and patient
• Time-management skills
• Ability to find positivity in any situation

Please apply online here:

https://apply.remotejobsasia.com/jobs/apply/758310000001180067/Customer-Service?source=CareerSite

For clarifications, please contact kchoo(@)remotejobsasia.com

(EA Licence No.: 24C2131, Reg: R24120779)

IT executive / assistant

Salary: $3,000 - $4,200
Location: Woodlands
Working day: Monday – Friday
Working Hour: 8:30am - 6:15pm

Job Description:

• Providing frontline assistance to end- users, attending to queries, troubleshooting technical issues, and resolving hardware, software, or network related problems.
• Installing, updating, and/or configuring software applications on users' devices, ensuring they have the necessary tools to perform their tasks efficiently.
• Maintaining and troubleshooting hardware faults on devices such as computers, laptops, printers, scanners and other peripherals.
• Monitoring and troubleshooting network-related issues, including connectivity problems, internet outages, and LAN/WAN performance degradation.
• Creating, updating and managing user accounts on various systems and applications, including password resets and access permissions.
• Implementing/maintaining IT security measures to protect systems and data from potential cyber security threats, including installing and updating antivirus software and conducting periodic security audits.
• Ensuring data integrity and implementing backup/recovery procedures to prevent data loss. Additionally, helping users recover lost or corrupted data when required.
• Assist users with mobile device setup, configuration and troubleshooting issues, including but not limited to email synchronization and app installations.
• Provide assistance to issues raised by remote or off-shore employees, analyze and resolve issues via remote access tools or phone support.
• Maintaining an inventory of hardware and software assets, tracking asset status and managing hardware and software licenses.
• Creating and updating documentation for common IT procedures, troubleshooting guides and system configurations to assist users.
• Conducting training sessions or creating resources to educate users on IT best practices, software usage, and security awareness.
• Liaising with third-party vendors on hardware, software and services related queries/requirements, including support contracts and warranty claims.
• Ensure IT practices and procedures comply with relevant regulations and internal policies.
• Identifying areas of improvement in IT support processes and implementing changes to enhance efficiency and user satisfactions.

Requirements

• Minimum Diploma in Information Technology.
• Preferably with 2 years’ relevant work experience.