Job Overview

Our client, which is a top 20 IT Consulting firm in Singapore, is seeking an experienced Client Relationship Manager to cultivate and maintain strong relationships with existing and potential clients in the IT and Digital Services industry.

This is a "farmer" role, focused on nurturing and growing business opportunities within a defined market, rather than a "hunter" role focused on new acquisitions.

Key Responsibilities

Account Management

Build and maintain relationships with key decision-makers at the C-suite level

Collaborate with internal stakeholders to tailor solutions and services to meet clients' evolving needs

Sales Process Leadership

Drive sales processes from initial contact to successful conclusion

Develop and maintain a robust sales pipeline, ensuring accurate forecasting and sales goal achievement

Prepare and deliver proposals, presentations, and quotations to clients

Account Management

Manage and develop major and critical customer accounts, ensuring client satisfaction and identifying additional business opportunities

Coordinate with internal teams to deliver exceptional service and support

Market Research and Analysis

Stay up-to-date with market trends and competitive analysis to inform strategic plans and drive business growth

Collaboration and Communication

Work closely with Operations, Delivery Teams, and other stakeholders to ensure seamless service delivery

Develop and maintain strong relationships with internal teams, including Technical Solution Pre-sales and Delivery teams

Sales Documentation and Compliance

Ensure accurate and timely production of sales documentation, adhering to company policies and processes

Requirements

Education and Experience

Degree or Diploma in Business, Marketing, or related discipline

Minimum 6 years of experience in Sales and Business Development in the IT Services industry, with a focus on B2B sales

Skills and Qualities

Strong critical thinking, problem-solving, and fast learning skills

Goal-oriented, results-driven, and highly self-motivated

Excellent interpersonal communication, teamwork, and presentation skills

Customer-centric mindset

Proficient in Microsoft Office suite

If you're a motivated and results-driven professional with a passion for building strong relationships and driving business growth, we'd love to hear from you!

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Summary

You will be responsible to oversee and lead the day-to-day delivery of operations in key areas, namely, program scheduling, network presentation, digital content management and promo production for entire Asia Pacific region. Being an integral member of the Channel Operations team, you will also help to shape the development of our entertainment content, reflect the brand values and maintain consistent audience flow through our channels by leading and strategizing the deployment of programming strategies across all channels and taking a proactive role in all liaisons with the play-out partners, sports federations and suppliers to ensure timely content delivery.

Key Responsibilities

• Support the Management in implementing programming priorities and strategies across all channels to ensure that content is properly managed to drive ratings and enhance channel positioning and branding across all beIN APAC broadcast footprint.
• Oversee all functions in the Channel Operations team to deliver their priorities in broadcast management and operations.
• Strategize with the team in maintenance, update, and allocation of on-air data and program inventories.
• Maintaining and upkeep of operational procedures to ensure robust operational workflow.
• Manage and curate content assets for beIN APAC digital service across beIN APAC broadcast footprint
• Develop deep knowledge by understanding, researching and analyzing programs and their ratings to optimize programming strategies and aid in performance monitoring of the channels.
• Identify and develop innovative and successful programming ideas and promotions, as well as to ensure that promotion plans are delivered by the team in accordance to the requirements and objectives of the channels.
• Take the lead ownership in producing detailed reports for promotion commissioning, maximization of rights utilization and channel viewership, as well as competitor analysis.
• Collaborate with internal stakeholders and external parties such as content distributors and platform partners to ensure smooth delivery of broadcasting materials, gather feedback for improvements and revenue optimization, as well as to meet contractual obligations.
• Support communications and marketing of content with internal and external stakeholders.
• Manage and coach the team to upkeep their development and performance at both individual and team levels.
• Keep abreast of competitive and industry trends to evaluate beIN’s competitive edge in assigned markets.

Requirements

• At least 8 years of experience in broadcast programming role or other similar functions such as Media Planning, Traffic & Presentation, and Channel Operations.
• Strong experience in formulating of programming strategies.
• Good understanding of planning and scheduling of programs and promotions.
• Able to evaluate content for editorial merit and regional sensitivities in the assigned markets.
• Passionate about sports entertainment and media industry.
• Good leadership and interpersonal skills to manage and motivate a huge team.
• Manage a team of people managers to ensure smooth operations and morale.
• Strategic leader with strong track record in tactical operations within media operations.
• Possess an analytical background with good research skills.
• Meticulous and equipped with strong time management skills.
• Well-honed interpersonal skills to manage various situations.
• Good verbal and written communication skills in English.
• Proficiency with Microsoft Office, and ability to adapt to new business management software.
• Ability to multi-task under tight timelines and pressure.
• Equally effective as an independent individual and team environment.

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

We are looking for a motivated and skilled Sr Program manager in Singapore. In this role, you will be instrumental in achieving our strategic objectives by using analytics. Working collaboratively with team members across Micron’s global sites, you will contribute to our profitability goals and future cost reduction aspirations. You will also lead cross-functional initiatives across category teams, developing and implementing actionable insights that empower the category team to meet business objectives. This position offers an exciting chance to create a significant impact on our global operations and strategic goals.

Key Responsibilities:

• Be functional expert(Semicon Material, Interconnect, Mechanical, etc) to be able to provide training & coaching to related CSM on the specific categories’ should cost analysis.
  
• Work closely w/ related CSM using the McKinsey Cleansheet system to do the should cost model creation, related data gathering & validation, and should cost vs. current price gap analysis & the identify the continuous cost improvement opportunity.
  
• Work w/ related should cost champion to quarterly evaluate, validate should cost w/ the CSM. Report the should cost related KPI including saving opportunity, should cost coverage/adherence rate etc.
  
• Further enhance should cost related process and system efficiency and improve the data visualization through dashboard development.
  
• Continuously work w/ CSM & SMAI team to apply process enhancement & automation for the should cost related activities.
  
• Support Design for Cost efforts between Sourcing, Engineering and Business units;
  

Requirements

• Familiar w/ the product cost analysis including identifying the cost structure, investigate the cost element and continuously explore cost improvement opportunities.
  
• Deep knowledge on the related commodities including operation process, equipment running cost, technical specification and raw material consumption etc and could build the cost model independently.
  
• Strong project management skill and able to cooperate effectively with the related stakeholder and drive the business performance. PM certification is a plus.
  
• Able to do the cost related market intelligence analysis to facilitate the related data collection.
  
• Solid system development skill including the knowledge of SQL, Power BI, Tableau, ML/AI etc.
  
• Experience of the McKinsey Cleansheet system or similar cost analysis system is a must.
  
• Fluent oral & written English is a must
  

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

Reporting to the Chief Financial Officer, you will drive all matters relating to Enterprise Risk Management (ERM) within the organisation.

Roles & Responsibilities

• Lead the development of fit-for-purpose ERM framework and policies
• Develop and maintain organisation wide risk appetite including monitoring of adherence to the risk appetite through associated Key Risk Indicators (KRIs)
• Lead and/or support all phases of the design and delivery of the overall ERM plan, including but not limited to risk identification, monitoring, and controlling activities that include threat scanning and KRIs reviews.
• Supervise and undertake ERM projects that meet organisational imperatives, departmental and other appropriate standards.
• Lead risk assessments of assigned department or functional areas including the review of risk registers and the development of key risk management tools and templates
• Influence and facilitate changes to improve the controls environment to mitigate risks to an acceptable level.
• Key business partner to maintain and develop relationships with key stakeholders to help ensure the ERM plan carried out adequately addresses the key risks in the Organization.
• Advice, train, execute communication and outreach initiatives to nurture a culture focused on identifying and managing risks impacting the Organization’s ability to achieve its strategic and operational objectives
• Go-to person as the COE for risk management matters including advisory and solutioning
• Prepare and assist with the appropriate Management and Audit & Risk Committee reporting.

Job Requirements

• Strong risk management background, preferably with 10 years of relevant working experience
• Possess professional qualifications such as CRMA, CISA, CIA or COSO ERM certified
• Able to work independently, as well as maintain seamless interactions with the various teams and business units across the organization
• Strong ethics and professional integrity with ability to demonstrate discretion, respect confidentiality and sensitivity of information
• Strong team leader with ability to coach, inspire, motivate a team to deliver.
• Strong analytical skills and ability to focus on the details and see the ‘big picture’
• Sound project management capabilities to organize, priorities and meet deadlines
• Ability to understand complex issues taking in the cross-organizational / cultural context
• Outstanding relationship management capabilities, including dealing confidently with senior management and ability to influence them to drive change

Purpose of the Role:

The Design & General Manager at ALBD Living, Singapore, will be pivotal in driving the company’s vision to become the leading boutique full-service Interior Design, Marketing, and Branding Studio. This role combines strategic leadership with hands-on management to ensure operational excellence, financial growth, and the delivery of exceptional design solutions. By fostering innovation, building strong client and supplier relationships, and cultivating a high-performing team, the Design & General Manager will position ALBD Living as a thought leader and a trusted partner in the industry.

Key Responsibilities

1. Operational Leadership:

· Oversee all aspects of the Singapore office, including design, client service, and project execution.

· Manage performance targets, KPIs, and budgets to achieve financial and strategic goals.

· Ensure operational efficiency, optimize processes, and maintain compliance with regulations.

2. Financial Management:

· Achieve EBITA targets (20%) by improving operating ratios, pricing strategies, and supplier relationships.

· Drive financial growth with a minimum benchmark of SGD $3M in revenue within 12 months.

3. Organic Revenue Growth:

· Focus on expanding the Singapore/Australia client base through new acquisitions and enhancing relationships with existing clients.

4. Leadership and Team Development:

· Recruit, train, and lead a high-performing team in a collaborative and scalable work environment.

· Conduct workshops and training sessions to develop skills and prepare the team for future growth.

5. Design Excellence:

· Champion innovative and high-quality design solutions aligned with ALBD Living’s brand vision.

· Ensure projects meet exceptional standards for creativity, functionality, timelines, and budgets.

6. Client and Supplier Relationship Management:

· Build strong relationships with clients and suppliers, ensuring high satisfaction and retention rates.

· Act as a trusted advisor to deliver exceptional service and outcomes.

7. Market Expansion & Positioning:

· Establish ALBD Living as the leading boutique full-service studio in Singapore.

· Develop strategies to maintain thought leadership through speaking engagements, publications, and industry awards.

These KPIs ensure a balance between creative excellence, client satisfaction, and the company’s commercial success. Regular tracking and evaluation of these metrics will guide the continual improvement of both creative and strategic efforts.

Requirements:

· Bachelor’s Degree in Interior Design, Architecture, Business Administration, Marketing, or a related field.

· 10+ years of experience in a leadership role within the Interior Design, Branding, or Marketing industry.

· Proven track record of achieving financial growth, including meeting revenue targets.

· Demonstrated ability to oversee business operations, including design, project execution, and team leadership.

· Experience in client relationship management and supplier negotiations.

· Strong understanding of financial metrics such as EBITA, cost optimization, and pricing strategies.

· Familiarity with the Singapore and Australia markets is advantageous.

Skills:

· Leadership and Strategic Vision: Exceptional leadership skills to inspire and manage diverse teams and drive business growth.

· Financial and Operational Management: Expertise in achieving financial objectives and optimizing operational processes.

· Creative Excellence: Strong ability to champion innovative, high-quality design solutions.

· Client and Supplier Management: Outstanding interpersonal skills to build trust and deliver exceptional client outcomes.

· Business Development: Acumen for identifying and capturing new opportunities and expanding market presence.

· Team Building: Skilled in recruiting, mentoring, and fostering a collaborative work environment.

· Design and Branding Knowledge: Solid understanding of design principles, marketing strategies, and branding trends.

· Public Speaking and Thought Leadership: Ability to represent the company through speaking engagements, publications, and awards.

· These concise requirements and skills highlight the qualifications and expertise needed for the role.

• Renowned Bookstore
• Basic $2600 - $3200
• Full Benefits (AWS + Staff Discount)
• 5 days (Rotating off day)
• Multiple Locations Available

Responsibilities:

• Team Leadership: Lead, motivate, and manage staff to achieve key performance targets.
• Inventory Management: Oversee stock levels, replenishment, returns, and ensure proper handling of stock take and random counts.
• Operational Efficiency: Streamline procedures, ensure accurate documentation, and manage store opening, closing, and daily banking.
• Manpower & Budget Management: Plan and oversee store manpower and contribute to budget planning.
• Additional Duties: Support other tasks as assigned by superiors to maintain smooth operations.

Requirements:

• Diploma holder
• Min. 1 year of retail supervisory experience.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Job Description

• Define product vision, strategy, and roadmap based on business research, customer (internal/external) needs, and competitive analysis.
• Collaborate with cross-functional teams, including business, engineering, and BI/ML, to develop and launch new products or enhancements.
• Conduct audience and process research and analysis to identify customer needs and opportunities for product growth.
• Lead and manage product and project teams to ensure that delivery is up to impact outcomes, time, cost, quality, governance, and satisfaction, as per agreed product roadmaps.
• Prioritize product features and enhancements, working closely with development teams to ensure timely delivery.
• Gather and incorporate feedback from customers, stakeholders, and market trends to continuously improve products.
• Define and lead training and user engagement strategy to ensure solution adoption.
• Responsible for software, hardware, and professional services contracts and budgets.
• Monitors the emergence of new data development technologies and methodologies and where appropriate applies it to the data analytics development process.

Job Requirements

• Advanced degree or equivalent experience in Computer Science, Engineering, or Information Systems.
• 10+ years of experience in Data Analytics.
• 7+ years of experience in Data-intensive product development.
• Proven record of working with analytics, and ML/AI solutions.
• Professional Certification in Agile (preferable).
• Good knowledge of at least one of the functional areas: customer relationships and sales, e-com/freight forwarding/express/logistics operations, and service operations.
• Experience with data modeling principles, DWH.
• Experience with Tableau/ Power BI/ Cognos.
• Experience working Agile and DevOps; familiar with DataOps.
• Understanding of cloud storage, hosting, and computing environments.
• Must be able to work collaboratively with cross-functional cross-geographical teams to analyze and understand business needs.
• Good oral and written English: ready to present to a technical audience.

Role Purpose

The Program Manager will spearhead key Data Quality initiatives, including customer-facing reports and training programs, ensuring seamless management from concept to execution. This role is pivotal in delivering actionable insights through high-quality reporting and driving knowledge sharing across teams via tailored training initiatives. By working closely with internal stakeholders and customers, the Program Manager will ensure that all deliverables align with Data Quality strategic goals, and contribute to long-term organizational success.

Roles & Responsibilities

• Drive sessions with senior stakeholders from diverse business teams and geographical locations to understand and break down business problems, bringing an understanding of technology, analytics methods, and operating model approaches.
• Shape vision of the final program, decompose its roadmap into manageable project/stages, write a program proposal to secure stakeholders endorsement, project funding, and resources. Responsible for program budget.
• Drive change management activities along with steering committees and Data Quality Council to achieve excellent use of data to drive decision-making and resolution of key issues.
• Lead end-to-end project management: Oversee projects from requirements definition through deployment, including developing schedules, defining scopes, estimating budgets, and creating implementation plans with risk mitigation strategies.
• Manage communications from multiple project managers to make program status visible to all stakeholders.
• Drive continuous improvements in fundamental product features to achieve excellent use of data, including user community engagement and feedback loop.
• Develop and maintain strong relationships with external resources, including third-party vendors and researchers, to enhance project outcomes.
• Engage with the Data Quality Council and the Country Cross-Functional Data Quality teams to secure sponsorship, gain buy-in, seek guidance, and foster collaboration.
• Convince others to accept new concepts, practices, and approaches.
• Understand customers' and key stakeholders' interests and concerns.
• Provide knowledge transfers, and technical guidance to RO/CO cross-functional teams

Requirements

• Bachelor’s Degree, and Master’s Degree in Supply Chain / Logistics / Business Administration, preferred.
• Education and/or certification in LEAN/First Choice Bronze, Six Sigma, preferred.
• 5-10 years of experience in Industrial Engineering/Solutions Design/Consulting.
• 5+ years of progressive experience in at least one of the following: Project management and implementation, operations management, or organization design and implementation, required.
• Experience in regional or global roles preferred.

Summary:

Further develop and drive our customer engagement journey towards a holistic approach to strengthen the business relationship with the current engaged customers, as well as with potential non-buying customers across all A2 (South Asia Pacific) MOs (Market Organizations). Operationalize Evolution implementation from ongoing system support to impactful Sales Management Process across the hierarchies. Serve as a focal point for Systematic Account Development in A2 and main interface to the respective Global Functions.

Principle Duties and Responsibilities:

• Institutionalize Opportunity Oriented Sales Approach as the main lever of Systematic Account Development.
• Working with RPE DSE and Account Development Expert for ByD, provide unified system and process support for S4 and ByD MOs.
• Together with Sales & Marketing Director community consistently drive the approach to systematically develop customers in Region A2. This includes:
• Continuously develop & drive Focus Customer Approach and resulting Sales Steering activities across the region by implementing “A2 golden SMP standard”.
• Devise and improve strategies, approaches and processes for customer engagement concepts for current focus customers (i.e. currently engaged, but also target customers)
• Develop service concept and global service catalogue to offer scalable and value-adding services to Focus Customer.
• Prepare high-impact presentation material for alignment and decision-making at senior/ top management level and communication to other key stakeholders.
• Driving change management through close cooperation with all relevant stakeholders in Hub.
• Actively steer and drive to actions together with all relevant stakeholders.

Job Specifications:

• Master’s Degree in Business Administration or related field.
• Relevant Sales and/or Marketing Experience at management level, proven with track record to successfully influence senior stakeholders.
• Outstanding communication and conceptual skills.
• Excellent understanding of Hilti business model, strategy & direction.
• Result driven, people oriented with persistence and drive to implement despite obstacles.

Additional duties as assigned.

ROLES & RESPONSIBILITIES:-

Key Responsibilities:

· Identify and develop new business opportunities to achieve revenue targets.

· Build and maintain strong relationships with clients and partners.

· Conduct market research to understand trends and customer needs.

· Develop and implement strategic business plans to drive growth.

· Prepare and present compelling business proposals.

Requirements:

· Master Degree in Computer Application or minimum degree in Business Administration

· Experienced in financial reporting, systems, and analysis

· Proficient in software tools and financial modeling; experience is an advantage

· Outgoing, independent, and possesses strong people skills

· Excellent presentation and writing skills

. Must have class 3 or 3A Singapore driving license

· More than 10 years of experience in management reporting, accounting, or financial analysis

· Ability to interpret financial methodology

• Renowned Bookstore
• Basic Salary: $3000 - $3500 + Commission
• Full Benefits (AWS + Staff Discount)
• 5 day (Office Hours)
• Location: Serangoon

Responsibilities:

• Sales Strategy & Execution: Develop and implement plans to meet sales targets, manage expenses, and strengthen customer relationships.
• Market Engagement: Analyze sell-through data, engage with schools and government agencies, and explore new business opportunities in Asia to expand market share.
• Business Reviews & Negotiations: Conduct regular business reviews with key customers to evaluate performance, propose initiatives, and secure shelf space.
• Marketing Oversight: Collaborate with the Marketing team on promotional activities, materials, and competitor analysis to enhance product positioning and pricing.
• Policy Implementation: Enforce credit and returns policies to optimize receivables and inventory management effectively.

Requirements:

• Diploma Holder.
• With 1 year of relevant B2B Sales Experience.
• Exhibit proficiency in MS Office applications.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

• Renowned Bookstore
• Basic $2600 - $3200
• Full Benefits (AWS + Staff Discount)
• 5 days (Rotating off day)
• Multiple Locations Available

Responsibilities:

• Team Leadership: Lead, motivate, and manage staff to achieve key performance targets.
• Inventory Management: Oversee stock levels, replenishment, returns, and ensure proper handling of stock take and random counts.
• Operational Efficiency: Streamline procedures, ensure accurate documentation, and manage store opening, closing, and daily banking.
• Manpower & Budget Management: Plan and oversee store manpower and contribute to budget planning.
• Additional Duties: Support other tasks as assigned by superiors to maintain smooth operations.

Requirements:

• Diploma holder
• Min. 1 year of retail supervisory experience.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Job Description & Requirements

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Technical Project Manager experienced in multidisciplinary product development (ME, EE, FW) within medical, automotive, or consumer electronics sectors who specializes in managing Accessory projects, coordinating with R&D, and ensuring NPI success with stakeholders and PLM compliance.

What you will do

Project Management:

• Project manager experience managing multidisciplinary functions (ME, EE, FW etc) to develop complete product in product development sector (medical, automotive, consumer electronics)
• To manage Accessory development projects with external suppliers (ODM/ OEM/ JDM development model) as a Project Manager role and work closely with R&D cross-functional team as well as support functions such as Marketing, Regulatory, SCM, Quality, Logistics, Procurement, Production teams.
• To monitor closely project schedule, cost and quality of each assigned projects to achieve on-time delivery of product with good quality and within approved budget
• Ensure regular project status reporting to stakeholders and senior management, while strictly adhering to the PLM process for product development execution.

New Product Introduction:

• Lead new production introduction for Accessory products, collaborating with R&D and cross-functional teams (Logistics, Quality, Procurement, external suppliers).
• Coordinate new product introduction and transfer planning for Accessory products, ensuring alignment with pilot runs and ramp-up activities across manufacturing sites; collaborate closely with Logistics and Procurement for initial 3-month material planning post-launch.

What you bring

• Bachelor's Degree in Engineering (Mechanical/ Electrical Electronics) or related fields
• 5 to 10 years of relevant experience in technical project management (ODM/ OEM/ JDM development model) within the product development sector (medical, automotive, consumer electronics)
• Willingness to travel 30-45% to manufacturing sites in Southeast Asia (SEA)

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,600 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Salary: ($5,500 - $7,500) + AWS

Location: Commonwealth

Job Description:

● Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities

● Strive to achieve a Customer Net Promoter Score of 4.0 or higher

● Lead architecture reviews with project stakeholders

● Assist in bid management activities for sales and solutions teams.

● Contribute to productivity and innovation initiatives and programs

● Cultivate a reputation as a trusted advisor to clients.

● Foster strong relationships with technology vendor partners

● Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.

● Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.

● Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.

● Develop and maintain scripts and automation tools to optimize IT infrastructure.

Job Requirements:

● Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

Responsibilities:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsoft, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240