Our client is a one of the world's largest suppliers of aerospace and defense products. Due to business needs, they are now recruiting a Customer Account Executive to be part of their team for ongoing transformation projects. They are located in the East – company transport provided.

Responsibilities:

• Report to Customer Support Manager and assist Business Development Directors on account issues.
• Proficient in aftersales service, including generating quotations and producing routine reports.
• Maintain professionalism, handle queries, and provide timely solutions to customer issues.
• Coordinate with internal teams for account-related matters, attend meetings, and support reporting.
• Administer shipping, invoicing, and related logistic coordination.
• Document and maintain data integrity of sales and customer records in ERP.
• Support and adhere to all organizational compliance requirements.

Requirements:

• Minimum Diploma in any field of studies.
• Minimum 1 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email to: [email protected]

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Transport & Logistics Manager (5 days / Travel Industry / Up to $5000)

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $4000 - $5000
• Working location: Tanjong Pagar

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Bachelor's degree in business management, Logistics, or related field (preferred).
• Minimum of 5 years of experience in transport and logistics management, preferably in the travel industry.
• Familiarity with transportation regulations and safety standards.

Job Description:

1. Transport Management:

• Coordinate transportation logistics for inbound travelers, including airport transfers and tour vehicles.
• Ensure timely and efficient transportation services for clients.

2. Supplier Relations:

• Collaborate with transportation providers and suppliers to negotiate contracts and rates.
• Monitor the performance of suppliers and maintain strong relationships.

3. Inventory Control:

• Manage and maintain an inventory of vehicles and equipment.
• Ensure the availability of vehicles and resources for scheduled operations.

4. Quality Assurance:

• Oversee the quality and safety standards of transportation services.
• Implement and enforce operational protocols and safety measures.

5. Logistics Planning:

• Plan and execute logistics for tours and travel itineraries.
• Optimize routes and schedules to maximize efficiency.

6. Team Leadership:

• Supervise and lead a team of transport and logistics personnel.
• Delegate tasks, set goals, and ensure compliance with policies and procedures.
• Produce and present to Management a monthly result.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Role: Product Manager, Junior

Duration: 12 months

Location: Central , Singapore

• Drive business growth by executing the joint GTS-SME business strategy, by rolling out new products and by enabling the client facing sales teams to effectively sell the commercial card payment solutions: Superior Product Proposition: Develop and strengthen the SME Cards product propositions based on a deep understanding of client needs and processes.

• Sales Enablement: Implement processes to enable RM / Sales teams to have a clear understanding of the product propositions so that they can easily market these solutions to the relevant client segments.

• Provide training and marketing support to implement go-to-market plans and drive product usage.

• SME Scale-up: Implement plans to win additional market share and share of wallet. Drive actions to scale up the SME business via new client acquisition and product usage. Leverage data analytics to identify new leads.

• Use digital marketing and acquisition tools to enable clients to be onboarded quickly and efficiently. Develop and implement plans to gain greater business traction in markets like HK, Taiwan, Indonesia and India.

• Digital: Drive efforts to maximize the use digital channels for client acquisition, transactions, and ongoing engagements.

• Partnerships: Leverage partnerships with other product partners, ERP platforms, card networks, insurance partners and others to help deliver better solutions to our customers.

Key Account Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront Tower 2
• Salary: $7,000-$10,000
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement, Mobile Reimbursement Cap at $100

Requirements:

• Diploma or equivalent qualification
• Minimum 5 years experience in ISO tanks with proven records

Jobs Scope:

• Building and nurturing strong relationships with key clients, understanding their needs, and providing excellent customer service
• Identify and target potential customers to generate new leads and sales opportunities
• Developing strategies to expand business opportunities within existing accounts, identifying upsell and cross-sell opportunities, and achieving revenue targets.
• Creating account plans to outline goals, objectives, and action steps for maximizing client satisfaction and driving business growth.
• Acting as the primary point of contact for key accounts, facilitating effective communication between clients and internal teams, and coordinating resources to deliver on client expectations.
• Addressing related concerns, resolving issues, and finding solutions to ensure client satisfaction and long-term partnership.
• Monitoring industry trends, competitor activities, and market conditions to identify potential risks and opportunities for key accounts.
• Other ad-hoc duties and initiatives assigned.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Remuneration Package:

• Basic Salary up to $7,500
• AWS 1 Month
• Variable Bonus
• Location: West

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• Willing to learn
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Service Engineer | Hydraulic Mobile Crane | Pneumatic schematic | Tuas

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:15am – 5:15pm

Manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License is an advantage.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Full-time Drink stall service crews/cooks neeed for Kopitiam's Food Court.

Location:
Many locations available to choose from

Responsibilities:
Service Crew - Process customers’ orders, Cashiering duties, Food preparation and Coffee Making

Cook - Prepare cooking ingredients and perform simple cooking, ensure all raw materials are labeled and dated, Ensure the kitchen surrounding areas and equipment are cleaned properly

Working Hour:
6 days work week, rotating shifts of 7am to 3pm or 3pm to 11pm

Salary:
$2300-$2500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines.

Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore’s world-class aerospace industry. Learn more at prattwhitney.com

Entity: Pratt & Whitney Services

Location: 51 Calshot Road

Pratt & Whitney’s Geared Turbofan (GTF) Commercial Aftermarket organization of its Commercial Engines business is seeking a Resident Center Manager (RCM) to support the maintenance, repair and overhaul (MRO) center for Eagle Service Asia in Singapore. The GTF RCM serves as the primary liaison between Disassembly/Assembly/Test (DAT) facilities in the GTF MRO network and Pratt & Whitney / International Aero Engines.

Responsibilities:

• Monitoring and ensuring timely and accurate reporting of the status of engines undergoing maintenance at the DAT.
• Facilitating and challenge resolution of issues that impact the DAT’s ability to complete maintenance activities according to standards and commitments.
• Ensuring DAT’s compliance with GTF MRO Network policies and contract requirements.
• Facilitating communication between the DAT and customers.
• Verifying and quantifying DAT capabilities and capacity.
• Preparing forecasts and commitments related to DAT output.
• Working with the GTF Network cost management team to execute commercial strategy for cost reduction.
• Developing standard work for interactions between the DAT and PW/IAE.

Requirements:

• Bachelor’s degree in a business or relevant technical field of study with 7+ years of relevant work experience including project and/or operations management
• Master’s or other advanced degree in a business or technical field of study with 5+ years of relevant work experience including project and/or operations management
• Experience in one or more of the following areas is desirable: MRO or Engine Assembly Operations, Customer Support, Contracts, Process Engineering or Powerplant Engineering.
• Working knowledge of gas turbine engines and airline/engine maintenance operations.
• Proficiency with Microsoft Excel and Outlook.
• Strong communication (verbal and written), presentation and data management skills.
• Ability to effectively team across organizations to accomplish goals.
• Strong judgment, influencing, decisive, negotiating and leadership skills.
• Demonstrated application of continuous improvement principles/tools.
• Anticipated travel up to 20%.

Why Join Us:

• We drive innovation to go beyond with a purpose to transform aviation.
• We grow our people to become leaders with talent & leadership programs.
• We offer employee scholarship program for further education.
• We care for your well-being with comprehensive health, medical & dental benefits.
• We provide island-wide company transport from major MRT stations.
• We equip your skills & knowledge with on-the-job trainings and in-house/ external certifications.
• We value trust, safety, integrity, respect, safety, innovation and excellence.
• We provide annual wage supplement (AWS) and variable bonus plan.
• We provide shift & meal allowances (Shift work only).
• We provide overtime benefits as applicable (Shift work only).
• Our ethos is “We Succeed, Together”!

• Basic salary UP $7000 + Allowances

• Variable Bonus + Excellent Welfare & Benefits

• Working days & hours: 9AM – 6PM (Monday – Friday)

• Working Location at City Hall

• Well Established Regional Brand Management Company

Job Scope

• Direct sales responsibility (by brand, country, or category, depending on PLS’s strategy) for the region, inclusive of quarterly targets.
• Perform all sales planning & reporting functions inclusive of pipeline building, gap analyses, forecasting and re-forecasting as required by PLS-SEA and its clients, market/brand/category reports evaluating sales environment and prospects, projections related to existing or new businesses in the region, evaluation of new opportunities and/or brand extensions.
• Provide leadership and guidance to teams in the region and lead the team in working towards a shared strategy.
• Management of clients inclusive of ensuring full compliance on Licensors’ policies, procedures, guidelines and supporting licensees in fulfilling obligations and maximizing performance.
• In consultation with Partner, design appropriate business management calendar inclusive of sales strategy, marketing activities, brand-building objectives and manage regional team activities related to client services, licensee sell in, retail programs, sell-through support etc.
• Work closely with PLS regional marketing team to cultivate and direct key retail accounts on behalf of Licensor and its partners, working closely with all stakeholders to build appropriate retail relationships and secure prominent product placement at retail.

Requirement

• Degree in Business Management equivalent and above
• 5 – 8 years related sales experience with business development background
• Experience in role related brand management responsibilities is a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities

1. Accomplish Day to Day Operations

• Perform VIP Guest Meet and Greet for Arrival, In-stay and farewell process according to the set standard.
• Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Assist with day-to-day operations eg. Run the Pre-Arrival emails and reply.
• Be familiar with the set-up and functionality of all equipment in the suites
• Coordinate with the Butler Supervisors for the schedule and side duties of the butlers
• Liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations
• Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies
• Respond to guest requests and answer queries; able to do a quick research if answer is not readily available
• Adapt to changes and adhere to ensure adherence to organizational operating procedures and service standards.
• Lead the sub-section in the department such as Private Bar, Glassware, Housekeeping, etc.
• Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
• Assist to monitor butler pantry supplies and equipment inventory.
• Assist to monitor maintenance of butler suites, facilities and equipment by updating the Suite Adoption: check defects, raise FCS, deep cleaning; check equipment.
• Able to identify what is needed for operation and share feedback to the Supervisors or Manager
• Mentor new Butler candidates, coach on the Butler process, standards, concerns
• Able to take responsibly as Tower in charge in absence of Supervisors
• Able to allocate manning as per Guest requests/ preferences

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
• Recommend new ideas to enhance guest experience and revenue generation.
• Update services and identify potential challenges based on Guest experience

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond emergency situations
• Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
• Handle luggage/baggage lifting or other related requests such as moving the items or storing.
• Long period of standing, walking; seating or taking stairs may be required.
• Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items.
• Able to perform under high stress level and able to deal with challenging Guests

4. Participate Employee Engagement

• Train the new Butler as a Mentor and ensure that proper mentoring is given throughout their probation period
• Practice well-mannered and groomed as per company standard at all times
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development.

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Assist the Butler Supervisor with administrative duties as required
• Contribute ideas to and cooperate in the execution of strategic plan initiatives in support of the company vision, mission, value and guiding principles
• Actively involve to sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level.
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage.

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• Experience in exposing material both written & clear verbal communication: present their project tasks updated to Butler leadership team.
• General knowledge is recommended: F&B; local activities; world culture

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

• Coach and plan training development of staff.
• Manage and oversee the daily activities of the assigned store.
• Lead and motivate the staff in achieving sales objective, service excellence and operational compliance.
• Supervise the daily work performance of the employees.
• Handle customers’ complaints, enquiries and feedback.
• Roster scheduling and assigning shift duties.
• Organize and co-ordinate the store operations, merchandising and promotional activities within the established guidelines.
• Observe vigilance in the control of cash and inventory variations to the minimum and within the set limits.
• Manpower planning, recruit Sales Assistants and achieving adequate staffing level.
• Maintain a high standard of store image/cleanliness and proper maintenance of all equipment.
• Ensure the daily banking-in of trading receipts and prompt submission to HQ of the relevant paperwork.
• Ensure accurate receiving and ordering before confirmation.
• Location: Bedok/Raffles Place/China Town/Paya Lebar

BROWHAUS – The first concept store in Singapore to specialize in Brow and Lash Grooming Services. Signature treatments like Brow Resurrection and Eye Define keep us at the forefront of grooming technology, while proprietary products such as our Semi Permanent Makeup After-care System caters to grooming needs at home.

Team Benefits

• 5 Days per week (including weekends & PH)
• Commissions!Group Medical Insurance Benefits
• F&B and Beauty Perks & Discounts!
• Training Provided
• Completion Bonus
• Referral Program

Job Description:

1. Build and maintain a strong and efficient team.
2. Supervise and oversee the administration of the outlets and the work performance of subordinates.
3. Provide guidance and direction to employees with regards to all operational and procedural matters.
4. Assign responsibilities to subordinates.
5. Demonstrate thorough knowledge on products, services and equipment.
6. Respond to complaints promptly - taking appropriate courses of action to turn unhappy patrons into return guests.
7. Responsible for the daily operations of the outlets, training of staff
8. To ensure outlets’ cleanliness and maintenance is in keeping with the company’s general policy on services.

Requirements:
- At least 3 to 5 years of relevant working experience.
- Strong communication skills and love delivering exceptional customer service.
- Results-oriented, focused on customers, and passionate about continuous improvement.

Supervisory Responsibilities:

• Manage and oversee all functions within the Coffee Shop.
• Supervise staff and schedule duty roster.
• Manage all staffing issues, including hiring decisions.
• Evaluate the performance of all staff and tenants within the Coffee Shop.

Duties/Responsibilities:

• To oversee outlets operations and ensure that all SOPs are strictly complied with.
• Plan staffing schedules and resolve all outlet operational issues.
• Review service standards and product offerings to increase sales and minimize costs.
• Identify market trends and develop new ideas to stay ahead of competition.
• Work closely with functional support departments to align with strategic business objectives.
• Develop annual budget, monthly sales target, and track monthly KPIs.
• Drive process improvements across all outlets for greater effectiveness and efficiency.
• Build close relationships with front-line staff, outlet tenants, cleaning partners, landlords’ ops team and government agencies to facilitate smooth operations.
• Lead and motivate Outlet Staff and Operations Executive in achieving sales targets and customer satisfaction.
• Resolve employees' disciplinary issues and outlet manpower needs.
• Develop a sound and strong working relationship with all outlet staff and to develop their maximum potential.
• Any other related operational issues and projects as and when required.

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

IT Project Manager | AGILE | Digitalization

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration package: Up to $8,500 + AWS

Join our innovative team as an IT Project Manager, where you will play a crucial role in driving digital transformation initiatives. We are looking for a dynamic individual with a passion for leading projects and a deep understanding of Agile methodologies.

Job Responsibilities:

Strategic Planning and Coordination:

• Develop detailed business cases for projects, outlining objectives, benefits, and risks.
• Ensure projects align with business needs, delivering on cost, duration, and quality parameters.
• Collaborate with cross-functional teams to facilitate effective project execution.

Procurement:

• Oversee the procurement of digital systems, ensuring timely acquisition and implementation.
• Collaborate with vendors and internal stakeholders to optimize the procurement process.

Project Management Methodologies:

• Assess and apply project management methodologies, with a strong emphasis on Agile practices.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.

Risk Management:

Identify potential project risks and assess their impact on organizational goals.

Formulate and implement mitigating measures to address identified risks.

Stakeholder Engagement:

• Actively engage and motivate key partners, fostering collaboration for successful project outcomes.
• Communicate project progress, challenges, and achievements to stakeholders at various levels.

Budget and Scope Management:

• Contribute to budget management, risk assessment, and project scope definition.
• Monitor project financials and timelines, making adjustments as necessary.

Job Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 3 years of relevant working experience as a Project Manager.
• Strong presentation skills, both written and verbal, to positively influence key partners

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43490" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Description:

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Requirements:

• Min. N/O Levels
• 1-2 years of customer experience in any field

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job scope:

• Assist operations manager in roster scheduling, staff deployment
• Involve in site/outlet operations and coordination work
• Liaise with vendors & assist in procurement / replenishment of stocks
• Responsible for site manpower planning including hiring of temp staff
• In charge of checking / tally temp / perm staff timesheets versus roster including overtime work

Requirement:

• 2-3 years in Operations work including procurement, coordination, deployment of staff etc in Hospitality, Tourism, Event or Retail sectors
• Willing to work retail hours when necessary
• Willing to travel to project sites islandwide when required (Transport claimable)
• Good attitude, self starter, team player

Industry: Australian MNC dealing with photography, print scans for Tourism / Hospitality / Events

Work location (Office): Tai Seng

Outlets: Jewel Canopy Park, Gardens by the bay, Sg Flyer, Science Centre & other ad hoc projects

Work arrangement: Hybrid / wfh & onsite

Work hours: 9am to 6pm / Mon to Fri (may have to work retail hours at times)

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

JPMorgan’s Markets Client & Sales Execution technology group supports core client, sales and research systems offering foundational capabilities that enhance the firm’s industry-leading global Markets franchise competitiveness.

The technology team is organized into product managers, agile development teams, business analysts, quality assurance, scrum masters and has contributors across Houston, New York, Bournemouth, London, Mumbai, Bangalore and Singapore.

This is a critical role where you will partner with core teams to lead time sensitive sales programmes effectively while managing both business and technology stakeholders to help capitalize on best in class deliveries to grow our APAC FX business and franchise.

The VP Markets Client & Sales Execution Product Manager will be responsible for:

• Working with internal stakeholders (product, operations, traders etc) to understand the value of changes, deepen industry and regional specialization and document key objectives

• Building a strong governance framework and chair regular prioritization and review meetings with business owners and technology partners across the region

• Assessing updates from central banks and other regional regulatory authorities and implementing new guidelines while respecting agreed deadlines and ensuring all system operations remain stable and efficient

• Clearly articulating local markets requirements and understanding cross-impact to existing workflows and processes across Markets Client & Sales Execution systems

• Engaging with core teams to line up the book of work, taking business priorities in consideration and driving timely deliveries across line of businesses

• Proactively identifying and removing obstacles to delivery to ensure changes happen in line with expectations when managing parallel production incidents and aggressive project commitments

The requirements for the role are:

• Master's degree in either Technology, Finance, Mathematics or equivalent field

• 10 years or more experience in Financial Services, preferably in a front office environment

• Solid background in FX trade workflows across businesses including retail, custody and private bank

• Coverage expertise in regional FX Markets – Australia, China, India, Japan, South Korea and SEA, with deep insights on India post trade actions, China SAFE process

• Prior exposure and/or system knowledge of FXConnect or eXecute preferred

• Excellent organizational skills, communication, documentation and presentation skills

• Experience in high pressure, time critical environments

• Knowledge of agile software development framework preferred

This role is critical to maintain the firm’s regional competitiveness and sustain the development of omnichannel products that deliver on our Company’s vision.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=d1078d7613f61b8203d79dcadc45a977

Info can be shared ATM: -

• Basic UP $2700 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• Kaki Bukit (East)

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Email to [email protected] or WA +65 8698 3657 (No Calling, thanks!)

Good Luck! Only shortlisted candidates would be notified.

Ho Tze Chin (Kenny) R1762905 Recruit Lync Pte Ltd 22C1000

Overview: -

• Basic UP $4000 (W Exp) + AWS + VB
• 5 Days office hours
• Loyang

Job Responsibilities: -

• Lead warehouse assistant and handling daily operational matters.
• Ensure all incoming goods are received correctly and in good condition.
• Conduct weekly and monthly stock take and prepare inventory reports.
• Maintain shipping documentation, ensure timely delivery & accurate order details of shipments and proper placement of products
• Perform monthly inventory counts to maintain stock accuracy

Requirements: -

• Min. 1-2 years of relevant working experience in warehouse

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541