- 1 year Contract (Depend on job performance)

- $3000-$4000 + Allowances

- Mon to Fri: 8am to 5.30pm

- Tuas Naval Base (Shuttle Service provided at Joo Koon)

Responsibilities:

• Monitor UPS (Uninterruptible Power Supply) systems.
• Preventive & Corrective Maintenance
• Carry out or assist in preventive maintenance of UPS systems to ensure optimal performance.
• Execute corrective maintenance when necessary to resolve system faults or alarms.
• Perform additional tasks as needed to maintain the operational integrity of the UPS systems.
• Perform technical assistance for different components and systems in power management and backup solutions.
• Standby for any activation or system issues.
• Able to respond to short notice and work irregular hours to meet ad-hoc job assignments.

Period:

• 1 year contract (Depend on job performance)

Location:

• Tuas Naval Base (Shuttle Service provided at Joo Koon)

Working Hours:

• Mon to Fri: 8am to 5.30pm (Must be able to respond to short notice and work irregular hours to meet ad-hoc job assignments)

Salary:

• $3000-$4000 + Allowances

Requirements:

• Higher Nitec in Electrical Engineering/ Diploma in Electrical/Electronics Engineering or equivalent
• Minimum 2 years of experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No.: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: R24124163)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We invite you to apply if you have experience in managing projects as a main contractor in design and build companies.

Job Description

• Overall responsible for daily project management and administration.
• Responsible for execution of project closure.
• Main liaison with client's lead consultant and steering committee.
• Coordinate with design team, quantity surveyor, external consultants, contractors, vendors in delivery of project.
• Meet potential clients with Business Development Manager to enquire and understand clients' need.
• Coordinate layout plan, M&E plan and visuals, prepare project schedule to clients and submit tenders for the project to clients.
• Work closely with project and construction teams and contractors to ensure timely delivery of projects and excellent quality of work done.
• Being the key to interface between the company and clients, obtain clients' feedback and resolve project related issues such as payments etc.
• Conduct and document all scheduled project meetings.
• Oversees quality and trade contractor performance through regular inspection.
• Maintain health & safety compliance on construction sites.
• Responsible for the contract execution and P&L account of the project.
• Other ad-hoc duties as assigned.

Requirements

• Diploma/Degree in Interior Design, Architecture, Project Management, Construction Management or related disciplines
• Candidates with 3 to 5 years of experience in corporate offices interior fit-out works with multi-national companies exposure will be considered for the Assistant Project Manager position; and Candidates with more than 5 years of experience will be considered for Project Manager position
• Able to read architectural & technical drawings thus translates to construction activities
• Good knowledge of statutory and safety regulations/requirements
• Good command of written and spoken English
• Familiar with computer software such as Microsoft, Word, Excel, PowerPoint and Project
• Strong project planning, organizing, monitoring, supervising and controlling. Strong interpersonal and leadership skills

The Assistant Manager/Manager of Industrial & Logistics is responsible for supporting and managing industrial and logistics real estate operations, including leasing, property management, and client relationships. This role requires a strong understanding of the industrial and logistics sector, excellent analytical skills, and the ability to drive business growth.

Key Responsibilities:

• Support business development initiatives and assist in identifying new opportunities in the industrial and logistics sector
• Manage and oversee industrial and logistics properties, ensuring optimal performance and client satisfaction
• Conduct market research and analysis to inform strategic decisions and provide insights to clients
• Assist in the preparation of property valuations, financial models, and investment proposals
• Collaborate with cross-functional teams to deliver comprehensive solutions to clients
• Develop and maintain strong relationships with clients, tenants, and industry stakeholders
• Participate in lease negotiations and renewals
• Monitor market trends and competitor activities to maintain a competitive edge
• Ensure compliance with relevant regulations and company policies
• Mentor and guide junior team members as needed

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field
• 3-5 years of experience in industrial and logistics real estate or related industry
• Strong knowledge of industrial and logistics property markets and trends
• Excellent analytical and problem-solving skills
• Proficiency in financial modeling and property valuation techniques
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and relevant real estate software
• Professional real estate license preferred

Skills:

• Strategic thinking and business acumen
• Project management and organizational skills
• Negotiation and conflict resolution abilities
• Attention to detail and accuracy
• Time management and ability to prioritize tasks
• Client-focused approach with strong customer service orientation
• Adaptability and willingness to learn in a dynamic industry

This job description provides a general overview of the role. Specific duties and requirements may vary depending on the company and location. It's always advisable to tailor the job description to the specific needs of the organization and the local market conditions.

Manager/Senior Manager, Grant Management

Our client is seeking a highly qualified individual to join their team. This role involves overlooking a team responsible for the daily management of grant processing, including the review and approval of applications and claims. The successful candidate will also be responsible for engaging with stakeholders to ensure full adherence to policies and procedures, maintaining consistency and compliance in grant administration.

Responsibilities

• Overlook a team to handle daily grant processing, including reviewing and approving applications and claims.
• Communicate with stakeholders to ensure adherence to policies and procedures for consistent grant administration.
• Oversee and update SOPs to improve efficiency and ensure smooth operations.
• Provide guidance and support to team members on policies, processes, and daily operations.
• Track and report data on grant processing, performance, and targets to senior management; assist with audits as needed.
• Handle administrative tasks and support special projects or events assigned by management or HR.

Requirements

• Degree in Business Administration/Management, Accounting, Data Science, or related fields.
• 8 years of experience in grants management, administration, or in audit, evaluation, and claims-related roles.
• Strong communication and stakeholder management skills.
• Excellent problem-solving, analytical, and systems thinking abilities.
• Proficient in written, verbal, and presentation communication, with a keen eye for detail.
• Team-oriented with a strong sense of responsibility and initiative.

Office Location: West

Interested candidates kindly forward your CV to [email protected] (Gwen Hu, Reg No: R22109984). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

COMPANY DESCRIPTION

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

RESPONSIBILITIES

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collections
• Organise and develop a full project life cycle project plans for the production management activities, including overseeing workflow, budget & costs management, timeline setting, project administration and exhibition set up and maintenance, logistics, design, fabrication and artwork/project installation for local and travelling exhibitions / projects
• Ensure projects are delivered on time, within scope and budget
• Analysing and managing project risk, monitoring progress and taking corrective measures
• Create and maintain comprehensive project documentation
• Responsible and manage day to day maintenance of museum displays
• Manage physical facilities for exhibitions and projects, including gallery spaces, art handling areas and exhibition stores
• Review and keep up with current trends and best practices that may have an impact on exhibition/project planning, logistics and museum management issues
• Collaborate with internal and external stakeholders to achieve optimal resourcing, working relationships and fostering key networks
• Apply and enforce workplace safety measurements at worksites
• Handle ad-hoc assignments as and when required

• An individual with at least 3 years' technical experience or exhibition / artistic presentations
• Interest in contemporary art or related fields
• Good project management and organisational skills
• Attention to details and ability to manage multiple projects simultaneously
• Ability to work individually and in a team
• In good physical health and ability to work at height
• Versatility and interest in various technologies, relevant to artwork visual presentations

The Assistant Manager/Manager of Industrial & Logistics is responsible for supporting and managing industrial and logistics real estate operations, including leasing, property management, and client relationships. This role requires a strong understanding of the industrial and logistics sector, excellent analytical skills, and the ability to drive business growth.

Key Responsibilities:

• Support business development initiatives and assist in identifying new opportunities in the industrial and logistics sector
• Manage and oversee industrial and logistics properties, ensuring optimal performance and client satisfaction
• Conduct market research and analysis to inform strategic decisions and provide insights to clients
• Assist in the preparation of property valuations, financial models, and investment proposals
• Collaborate with cross-functional teams to deliver comprehensive solutions to clients
• Develop and maintain strong relationships with clients, tenants, and industry stakeholders
• Participate in lease negotiations and renewals
• Monitor market trends and competitor activities to maintain a competitive edge
• Ensure compliance with relevant regulations and company policies
• Mentor and guide junior team members as needed

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field
• 3-5 years of experience in industrial and logistics real estate or related industry
• Strong knowledge of industrial and logistics property markets and trends
• Excellent analytical and problem-solving skills
• Proficiency in financial modeling and property valuation techniques
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and relevant real estate software
• Professional real estate license preferred

Skills:

• Strategic thinking and business acumen
• Project management and organizational skills
• Negotiation and conflict resolution abilities
• Attention to detail and accuracy
• Time management and ability to prioritize tasks
• Client-focused approach with strong customer service orientation
• Adaptability and willingness to learn in a dynamic industry

This job description provides a general overview of the role. Specific duties and requirements may vary depending on the company and location. It's always advisable to tailor the job description to the specific needs of the organization and the local market conditions.

The Solar Project Assistant Manager/Manager will be responsible for overseeing and coordinating all aspects of solar energy projects, from inception to completion. He plays a crucial role in the successful implementation of solar energy projects, balancing project management skills, technical expertise and environmental considerations.

Responsibilities

1. Develop project plans, budgets, and timelines, considering all necessary resources and permits.
2. Assemble and lead a team of engineers, technicians, and subcontractors to execute the project efficiently.
3. Conduct site assessments to determine the feasibility of solar installations, considering factors like sun exposure, terrain, and environmental impact.
4. Ensure that all necessary permits and regulatory requirements are obtained and adhered to throughout the project.
5. Select and procure solar panels, inverters, and other equipment, considering cost-effectiveness and quality.
6. Assist in monitoring project budgets, control costs, and report financial progress to management.
7. Supervise the construction phase, ensuring that work is carried out safely, in compliance with WSH standards and according to design specifications.
8. Assist in implementing quality control measures to guarantee the performance and longevity of the solar energy system.
9. Keep the project on schedule and address any delays promptly to meet deadlines.
10. Identify and mitigate risks that could impact project success.
11. Maintain regular communication with management, clients, subcontractors, and regulatory authorities.
12. Oversee the commissioning and testing of the solar energy system to ensure it functions as intended.
13. Assist in preparing documentation and training, if applicable, for the handover of the completed project to the client
14. Provide ongoing support and maintenance as needed, and address any warranty issues.
15. Assist in promoting sustainable practices and ensure the solar project aligns with environmental and energy efficiency goals.
16. Prepare and deliver project progress reports to management and clients.

Requirements

1. Diploma/Degree in Engineering / Project Management or equivalent with at least 2 years relevant working experience preferably in solar related projects
2. Advantage to have knowledge in Solar Prephotovoltaic system and installation.
3. Possess good interpersonal, written and oral communication skills.
4. Willing to work beyond normal working hours as and when required
5. Willing to work within Ubi Crescent Vicinity
6. Able to commence work within short notice.

Job Responsibilities

The Tunnel Manager/Deputy Tunnel Manager is responsible for but not limited to the following:

1．Prepare progress reports and provide insight in budgets, construction, and other project activities

2．Manage and be responsible for all aspects of construction works.

3．Close coordination with Main contractor, Design, Utility and stakeholders to ensure timely work completion.

4．Involve in the thorough review of method statements and risk assessment and technical submissions for structure construction and tunneling works for Client’s approval.

5．Responsible for the safety, quality, progress and environment impact of the works.

6．Site project management.

7．Overall project planning, scheduling, monitoring and updating to meet project completion targets and prepare reports for submission to the Client.

8．Daily site activities planning, preparing work breakdown, daily site operations, site coordination, monitoring and reporting work progress.

9．Work closely with sub-contractors on project progress and ensure timely work arrangements.

10．Ensure that all the works are executed in accordance with approved Method Statement, Safety Procedure and Quality Methods.

11．Attend weekly or monthly meeting with sub-contractors on work progression and prepare monthly meeting progression report.

12．Ensure site safety & compliance to authorities’ requirements.

13．Arrange and conduct Daily Tool Box Talk, Control the labor force (or subcontractor).

14．Perform other related duties as required by Management.

REQUIREMENT :

1．Bachelor’s degree in Civil Engineering

2．Tunnel Manager have at least 12 years’ tunnelling experience.

3．Deputy Tunnel Manager have at least 10 years’ tunnelling experience.

4．Good computer skill to fulfil the job functions (Office365 and Auto-Cad, etc.).

5．Good knowledge of local authority requirements and engineering standards

6．Able to do shift work (12hours)

7．Strong project management and leadership skills

Salary will commensurate with working experience and qualifications

Able to start work within a short notice period will have an added advantage

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.

In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

Responsibilities:

Business Development

• Identify areas of business opportunity and growth for the business unit
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales
• Contribute to new business initiatives and participate in the development and launch of new services

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines

Client Servicing

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division

Client & Peer Management

• Contribute and support a strong team environment focused on exceeding internal and external client requirements
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success

Job Responsibilities:

• Lead,coach and manage a team of delivery personnel, ensuring compliance with company rules and regulations.
• Ensure smooth daily operation and timely delivery of goods.
• Plan, organize and coordinate staff deployment and delivery activities across the group of companies.
• Conduct thorough analyses of logistics activities to optimize cost-effectiveness and efficiency.
• Maintain metrics, analyze data, and implement improvements to enhance logistics systems and processes.
• Collaborate with cross-functional teams and logistics partners to ensure timely deliveries to customers.
• Recruit, train, and supervise the delivery team, providing effective leadership and guidance.
• Maintain and update route plans and provide monthly reporting of fleet management.
• Conduct daily or weekly safety toolbox meetings to ensure the team follow SOP and adherence to safety standards and regulations.
• Evaluate performance metrics and implement improvements to enhance efficiency and customer satisfaction.
• Monitor compliance with quality control and assurance standards for all areas of fleet management.
• Cultivate and maintain strong relationships with vehicle leasing companies and third-party service providers for long term business partnerships.

Job Requirements:

• Minimum Diploma or Degree in Logistics management or related field.
• At least 5 years of relevant experience, including a minimum of 3 years in a managerial role.
• Strong expertise in fleet management and operations.
• Demonstrable leadership and staff management abilities.
• Proficiency in standard logistics software.
• Fluency in both English and Chinese to facilitate effective communication across all levels of staff.
• Excellent analytical, problem solving and organizational skills.
• Experience in handling the food products industry is a plus.

Working Hours:

• 7am to 4.30pm (Monday to Friday)
• 7am to 12noon (Alternate Saturday)

Job Description

• Handle inbound calls for client account servicing, product inquiries, and helpdesk support.
• Follow through on case handling and maintain compliance with confidentiality standards.
• Overtime may be required based on workload.

Job Requirements

• Minimum education of ITE or 'O' levels;. Experience in call centers, banking, or customer service is a plus.
• Positive mindset, strong communication skills, and ability to work well in a fast-paced environment.
• Must be comfortable with shift work, including weekends and holidays.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time role for a Customer Service Officer at SH Cogent Logistics Pte Ltd. The Customer Service Officer will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Attend customer inquiries and ensure accurate capture of job requirements for all orders.

2. Advise customers on delivery schedules and inventory-related matters.

3. Maintain business relationships with customers and manage customer accounts at a higher level.

4. Communicate customer requirements to the Operations team for execution.

5. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

6. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

7. Handle all documentation and administrative duties, ensuring proper filing of invoices and job sheets.

8. Ensure the accuracy and precision of billing processes and maintain billing system data integrity.

9. Assist in accounts receivable processes, including billing, issuing invoices, debit notes, and credit notes.

10. Maintain and update inventory reports and undertake monthly account closings.

11. Support senior management by gathering data and figures for financial or relevant reporting.

12. Communicate and coordinate with appointed third parties regarding job orders.

13. Assist in permit declarations for job orders when required.

14. Assist in preparing ad-hoc quotations or commercial rate requests.

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 1 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and external partners.
5. Experience with TradeNet is a plus.

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym & entertainment room
5. Dental, medical, insurance benefits

Why Join Us:

o Opportunity to contribute to the growth of a thriving SME

o Collaborative work environment with a supportive team

o Competitive salary and benefits package

Key Responsibilities:

o Generate leads through various channels (online platforms, networking events, referrals)

o Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement

o Create and send invoices to clients for products and services rendered and follow up on overdue payments

o Coordinate with the finance department to track and manage payment collections.

o Negotiate terms and conditions with clients to secure deals and contracts

o Actively seek new business opportunities and clients

o Stay informed about industry trends, competitor activities, and market conditions

o Work closely with the sales team to align efforts with promotional activities

o Identify emerging customer needs to inform product and service development

o Respond promptly to customer inquiries via phone, email, or in-person

o Address and resolve customer concerns, complaints, or issues in a timely and satisfactory manner

o Build and maintain strong relationships with existing clients

o Collaborate with sales, production, and other departments to streamline processes and improve customer experience

o Provide customer feedback to enhance offerings based on market demands

o Maintain organized records of customer interactions, sales transactions and payments

o Generate regular reports on sales performance, customer satisfaction, and outstanding payments.

Requirements:

o Minimum of a Diploma or bachelor's degree in business, marketing, or a related field.

o 2-5 years of experience in sales and customer service, preferably in the printing industry.

o Applicants with professional Chinese and English listening, speaking, reading and writing skills will be given priority

o Excellent communication and interpersonal skills.

o Detail-oriented with strong organizational and multitasking abilities

o Ability to collaborate with different departments, including sales, marketing, and production

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Customer Service Office @ TANJONG PAGAR

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

Customer Service Coordinator (Semicon/Contract)

6 Months Contract

Location: Serangoon

Salary: Up to $4000 depending on experience

Our client develops and manufactures innovative RFFE filtering solutions for mobile devices and fast-growing business segments, such as IoT, drones, robotics, automotive applications and more. Currently, they are looking for 6-Months Contract Customer Services Coordinator to join their teams.

Job Summary:

• Manages end-to-end customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, finance related questions, export compliance, and product commercial information for external customers/accounts.

Responsibilities:

• Provides customer facing support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support
• Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any issues on the account before shipment
• Responsible for managing customer expectations in respect to supply/demand and other related issues and escalating when necessary. Including interfacing with relevant internal teams such as Forecast, Supply Chain, Finance, Sales, Sales Operations, Logistics and Export Compliance through resolution
• Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) within the region, as needed or requested by the Account Management Team
• Communicate with related parties such as Customers, Quality, Engineering, RMA team, Finance, analyze data, identify trends and submit RMA requests when needed
• Performs other duties as required or when needed

Requirements

• Computer proficiency with Microsoft suite of products (Excel, Word, PPT, MS Teams).
• Experience of Oracle ERP, Salesforce, Rapid Response, Demantra
• Effectively and quickly adapts to new systems, processes and policies
• Demonstratable communications skills being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures.
• Requires minimum 3 years related experience in Customer Service in a technology-oriented industry, Semiconductor industry
• Diploma/BS/BA degree in Business Management, Supply Chain, Finance, Operations or equivalent experience

Lim Pey Chyi (Apple) – [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

• Position : Admin Assistant / Service Coordinator (Customer Service/Quotation) - Up To $3,500 + AWS
• Location : West - Pioneer
• Working hours : Monday to Friday | 8.15am to 5.30pm
• Salary (commensurate with experience) : Up to $3,500 + AWS + 12 - 18 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Electronics Engineering/Lift Specialist

Main Responsibilities:

• Support daily operations activities in customers servicing
• Receive service request calls from lift companies
• Scheduling of daily service jobs for technician
• Doing quotations and preparing invoices to customers
• Other Ad-hoc tasks assigned by Supervisor

Requirements:

• Minimum of or O’ Level with at least one year of working experience.
• Proficiency in Microsoft Words & Excel.
• Bilingual in English and Mandarin to liaise with clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Descriptions

• Goal Setting: Establish clear sales and market goals, ensuring these are aligned with the company's overall strategy and expected growth.
• Budget Management: Responsible for developing and managing the annual budget of the sales and marketing department, allocating resources appropriately, and ensuring the maximization of market and sales activities within the budget.
• Market Analysis and Business Development: Research the development trends and competitive environment in Singapore and Southeast Asia, develop and implement sales strategies, acquire new clients, and maintain existing client relationships.
• Technical Solutions: Continuously enhance personal and team technical capabilities, use technological differentiation strategies to provide clients with value-added customized solutions, and expand company business.
• Customer Relationship Management: Establish and maintain long-term cooperative relationships with clients.
• Risk Management: Identify and manage market and sales risks, ensuring the compliance and efficiency of the budget.
• Team Management: Build and train the sales team, set and monitor performance targets.
• Reporting and Feedback: Regularly report business progress and market dynamics to company executives.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Responsibilities:

• Identify and develop new business opportunities to drive market penetration and revenue growth.
• Service and maintain existing businesses and accounts while fostering strong client relationships.
• Prepare sales proposals, negotiate with clients, and collaborate with internal teams to ensure timely delivery of products and services.
• Monitor industry trends and competitors to effectively position the company's offerings.
• Update project funnels, provide accurate forecasts, and meet or exceed sales targets.

Requirements:

• Diploma in Electronic/Electrical Engineering or it's equivalent
• Minimum 3 years of experience in sales within the enterprise market.
• Strong communication, negotiation, and presentation skills with a proven track record of meeting sales targets.
• Self-motivated and goal-driven, with the ability to build and maintain strong client relationships.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to submit your application or send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

• Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.
• Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.
• Ensure excellence in delivery of all financial accounts of the local private clients team.
• Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.
• Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.
• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule
• Prepare tax computation and assist with tax compliance matters.
• Ensure payments are processed in compliance with the client’s policies and statutory requirements.
• Review and prepare financial statements under SFRS and other international GAAP where applicable
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the clients
• Liaise with banker, auditors and other professional parties where required
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

Join the World's Automontive Lifestyle Experience,BYD by 1826

Employment Type: Full Time or Part-Timer

Workweek: Flexible, 3 to 5 Days per week

Working Hours: Total 30 to 44 hours per week

Locations: Multiple location, near MRT

Responsibilities

• Welcoming customers, reading and listening to people to determine beverage and food preferences, making recommendations and taking drink order
• Mix and dispense drinks in accordance with the menu
• Keep the table clean, tidy and maintain housekeeping at all time
• Provide efficient, attentive, courteous, and professional service at all times
• Create a friendly atmosphere and establish rapport with the customers
• Able to work in a fast-paced team environment
• Adhering to all food safety and quality regulations.
• Any other suitable tasks as and when assigned by the outlet Manager

Requirements

• Experience as a waitress/waiter/bartender etc. Candidate withou F&B experience are welcomes.
• Skilful in communicating with guests and providing excellent customer service
• Ability to engage in conversations in a professional and friendly manner
• Able to present a positive and professional attitude at all times

Benefits and Pay

• Training and Development & Career growth opportunities
• 10 - 12 Days annual leave, medical leave, birthday leave
• Other leave types: marriage leave, child care leave, etc
• Medical Benefits
• Overtime pay
• Staff Meal
• Paid Uniform
• Monthly performance bonus

Job Description & Requirements

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Job Description:

• Source/publish tender or quotation opportunities.
• Manage the submission of tender or quotation.
• Review/check tender documents & contract terms and conditions prior to submission.
• Review/check letter of awards (LOAs) and contracts.
• Maintain tender/quotation and contract extension in the tender tracking system.
• Handle post-tender queries and correspondence.
• Respond to all inquiries from customer and clients in a customer service orientated manner.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned.
• Ensure strict adherence and compliance to ISO and ISMS procedures.
• Any other tasks that may be assigned due to the exigencies of operational requirements.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)