About Us:

We are seeking a highly creative and design-oriented Digital Marketing Intern ready to make a significant impact working alongside the founder to assist with our special projects.

Responsibilities:

• Collaborate directly with the founder to redesign and enhance the company website.
• Develop and implement comprehensive digital marketing strategies.
• Create engaging and visually appealing content across various digital channels.
• Monitor and analyze performance metrics to optimize marketing efforts.

Requirements:

• Strong creative and design skills.
• Excellent communication and collaboration skills.
• Experience with web design, graphic design, and content creation is a plus.

What We Offer:

• Hands-on experience working directly with company leadership.
• Opportunity to take full ownership of impactful projects.
• A dynamic and supportive work environment.

How to Apply:

Please submit your resume, portfolio (if available), and a brief explanation of why you’re the right fit for this role via here OR email to [email protected]

https://originmattress.com.sg/

With our very unique operating structure, the Digital Brand Manager remains the most over-applied position in Singapore’s digital marketing job market. It is favoured over most other jobs for the enormous potential that the position offers, both personally and financially.

The Digital Brand Manager position is the first of its kind in Singapore, where you will be exposed to business principles integrated with digital marketing skills alongside the founders.

This is a unique opportunity for a Digital Brand Manager to be a trailblazer in Singapore’s digital marketing landscape. Candidates with a passion for innovation and a proven track record of pioneering strategies will be given preference.

What we are looking for:

We’re on the lookout for a creative professional who not only possesses an impeccable design aesthetic but also understands market psychology. Your role will be instrumental in shaping and executing our digital brand strategy to enhance our global online presence.

What you should expect:

We boast a safe space aka Sandbox to test your skills!

• You get to test your wildest branding ideas – you will get to spearhead and execute cutting-edge digital brand strategies, gaining hands-on experience in crafting campaigns that overthrow industry benchmarks.
• You get to test your design “taste” – Refine your design sensibilities and gain expertise in understanding market psychology
• You get to test your “business acumen” – Deepen your knowledge on Financial and ROI analytics – You will get holistic understanding of driving success in the modern business landscape and how to make a business operationally feasible.

Be part of something really really BIG

• We’re on a global expansion journey, and the remarkable eight-digit growth per brand within a year speaks volumes about our continuous exponential growth.
• Get behind the scene and work alongside the founders.

Enormous potential this position offers

Not just in terms of professional development but also in achieving financial milestones, making it a rewarding journey both personally and financially.

_____________________________________________

Job Description

• Lead the development and implementation of groundbreaking digital brand strategies.
• Harness your design aesthetic and market psychology understanding to elevate our online presence.
• Pioneer digital brand campaigns that resonate with our target audience.
• Collaborate with a talented team to integrate business principles into digital marketing initiatives.

Requirements

• Proven experience as a Digital Brand Manager with a track record of successful campaigns.
• Fluent in English with excellent communication skills.
• Strong design aesthetic and proficiency in design tools.
• Slight to excellent understanding of market psychology; ability to tailor brand messaging accordingly
• Ability to thrive in a fast-paced, innovative environment.
• Experience with Malaysia market would be valuable.

Other details

• Working Hours: Monday to Friday 10am – 6pm
• Work Arrangement: Flexible and Remote
• Interview Location: Vertex Building (UBI)
• Remuneration: Basic Salary from SGD 5k onwards

Any Questions?

• In our commitment to finding the best talents in Singapore, our hiring department can be reached over email at [email protected]

Job Descriptions

• Engage on Social Media: Manage and grow our social media channels, including Facebook and other platforms, by creating captivating content and fostering audience interaction.
• Enhance Customer Relations: Maintain and update our CRM database, ensuring precise customer information and effective communication.
• Lead Live Streaming Efforts: Oversee live streaming activities, promptly fulfill orders, and coordinate stock transfers to enhance customer experience.
• Resolve Customer Issues: Efficiently handle customer complaints, providing swift and appropriate solutions to ensure satisfaction.
• Showcase Our Products: Prepare and update product lists for marketing campaigns, highlighting our offerings to attract and engage customers.
• Support Events: Provide vital administrative support for local roadshows and events, contributing to their successful execution.
• Optimize Marketing Operations: Execute daily marketing administration tasks to ensure seamless department operations, along with any additional ad hoc duties as needed.

Requirements:

• Diploma/Bachelor's Degree in Marketing or a related field.
• Minimum of 1 year of experience in marketing.
• Proven ability to work effectively within timelines and meet project deadlines.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and social media platforms.
• Ability to work independently and as part of a team in a fast-paced environment.

Position Title: Regional Digital Claims Manager

Office: Singapore Regional

Department: Claims

Date: Immediate

Key Objective

• Working closely with the Head of Claims and reporting to the Head of Claims Operations, APAC, your main responsibilities will be leading, driving and strategising the customer facing digital claims transformation roadmap and initiatives for Chubb to support the delivery of Chubb’s enhanced technology driven digital channel experiences.
• On a day to day basis you will act as a central point of contact between the Local/Regional/Global IT, Operations, Distribution and Digital teams and simultaneously tackle the customer facing digital needs of the business to optimise Chubb’s digital claims offering.
• Your key objectives will focus on leveraging technology to transform claims handling, enhance customer experience, and drive operational efficiencies, all while aligning with the overall business strategy and fostering a culture of continuous improvement.
• This role is dynamic, requiring a balance of technical acumen, customer focus, and stakeholder engagement.

Major Duties and Responsibilities:

• Develop and execute a comprehensive digital strategy for claims transformation that aligns with the company’s overall objectives and enhances customer experience
• Function as the Customer Facing Digital Claims ambassador for the Region and communicate the Claims Regional/Global Roadmap and influence senior leaders to set and achieve goals
• Identify opportunities for improvement and implement digital tools that enhance customer engagement and satisfaction.
• Collaborate with Digital team for Pipeline and capability alignment
• Participate in the creation of RFPs from Digital Claims perspective
• Participate in meetings with potential partners for presenting/pitching the Claims Digital capabilities
• Point of contact for any regional Digital initiative that involves Claims
• Work closely with IT, Operations, Digital, Regional & COG Claims teams to ensure seamless integration of digital tools and platforms, overseeing the implementation and maintenance.
• Work with LOB managers to establish and monitor key performance indicators (KPIs) to assess the effectiveness of digital initiatives, making data-driven recommendations for continuous improvement.
• Provide training and support to claims staff on new digital tools and processes, fostering a culture of innovation and digital adoption
• Stay updated on industry trends and emerging technologies in the insurance sector, leveraging this knowledge to keep the company at the forefront of digital claims management.

Reporting Relationships: Regional Head of Claims Operations, APAC

Skill Required

• Broad knowledge of insurance industry and claims processes
• Excellent interpersonal and communication skills
• Effective collaboration with other leaders and across teams
• Ability to multi-task and work in a fast paced environment
• Excellent time management skills, well organised and able to effectively prioritise tasks to meet required deadlines
• Excellent presentation skills
• Good leadership skills and ability to work well within a team.
• Ability to influence key decision makers
• Strong work ethic with a positive, can-do attitude
• Excellent knowledge of online trends and digital development, and a passion for all things digital
• Strong analytical and problem-solving abilities, with a focus on customer-centric solutions.
• Adaptability to changing market conditions
• Legal requirements and regulations
• Proactive and able to use initiative
• Change management
• Willingness to travel

Experience Required

• 10+ years insurance experience (claims experience preferred)
• Project Management experience will be preferred
• Experience directly or indirectly in the Digital space preferred
• Experience with working in a cross-functional team and with team members in different geographical locations
• Experience in directly communicating with and managing expectations of both internal and external executive stakeholders.
• Demonstrated experience in driving digital transformation projects, preferably within the insurance sector

Qualifications

Academic, professional or vocational qualifications in management and/or leadership are highly advantageous

Job Description :

We are looking for a dedicated Smart Lock Installer to join our team. In this role, you will be responsible for installing and troubleshooting smart lock products in customers’ homes across Singapore. You will also provide product training and ensure all installations meet company standards. If you have experience in electrical work or carpentry and are passionate about customer satisfaction, this is a great opportunity to work with cutting-edge technology in a fast-growing industry.

Roles & Responsibilities :
• Travel to customer locations to install and troubleshoot smart lock systems.
• Provide hands-on product training to customers, ensuring proper lock functionality.
• Follow daily schedules to ensure timely completion of installations.
• Maintain professionalism and positivity in all customer interactions.
• Ensure company standards are met in all installations and repairs.
• Document and report installation, repair, and maintenance activities accurately.
• Maintain company vehicle and ensure proper equipment st

You are responsible for performing customer service, cashiering, housekeeping, security, inventory control and merchandising in Unity stores. Ad-hoc duties will be given as well.

Requirements:
-Able to carry heavy load of 10KG and climb ladders for stock replenishment
-Able to work on rotating shifts & 6 days/week (including weekends and public holidays)
-Ability to read and understand product labels
-Service-oriented and a team player

Full-Time:
- Rotating Shift: 7am-3.20pm and 3pm-11.20pm
- 6 days/week including Weekends & PH

We regret that only shortlisted candidates will be notified.

Please click on the link below to watch a 2-min video on the job scope.
https://vimeo.com/503291384/63e683df46

Join us on Telegram @ FPG TA t.me/ntucfairpriceta for the latest job vacancies

• Create graphics, videos, animations, and infographics for digital channels (social media, website, email).
• Plan, create, and schedule content for platforms like Instagram, Facebook, TikTok, XHS. Stay updated on trends and post on time.
• Work with marketing on visual assets for campaigns, product launches, and influencer events (500 influencers annually).
• Analyze content performance and improve based on data. Stay current with design trends and tools.
• Coordinate with marketing, sales, product teams, and external agencies/photographers.
• Provide weekly reports on campaign performance and key metrics.

Qualifications:

• Degree in Graphic Design, Multimedia Arts, Visual Communications, Marketing, or related field.
• Experience in graphic design, videography, and content creation.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) or similar tools.
• Strong understanding of social media content needs.
• Creative with good storytelling and visual skills.
• Able to manage multiple projects and meet deadlines.
• Portfolio preferred.

Working Hours:

• 5-day work week.

Location:

• Woodlands

Benefits:

• Career growth opportunities.
• Annual and paid medical leave.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Responsibilities:

• Coordinate and manage sales activities such as internal seminar and outdoor events
• Provide consultations for government-funded courses.
• Follow up with potential candidates regarding course inquiries and registration.
• Manage company website, social media channel and other digital marketing activities.
• Oversee daily management of student data and other related information.
• Undertake additional tasks as required.

Requirements:

• Capable of working and thinking quickly, efficiently handling multiple projects without sacrificing attention to detail.
• Systematic and process-driven with a focus on operations.
• Thrives in a dynamic, entrepreneurial team environment.

Additional Information:

• Opportunities for advancement and clear career progression.
• On-the-job training and potential for career development.
• Expanding company looking to grow.
• Located in Somerset; occasional travel required.
• Compensation package includes bonus, incentives, and allowances.
• Training provided.

This role emphasizes the marketing and operational aspects suitable for a dynamic, forward-thinking individual looking to advance in a vibrant business environment.

EVENTS MANAGEMENT

-Curate a variety of events to achieve specific company objectives

-Manage all online activities ranging from handling orders to traffic acquisition to inventory management, product photography and the full works.

-Ability to conceptualize creative product photoshoot.

-Coordinate venues and menu preparation and other aspects to set up event.

-Ensure smooth running of event with a good coverage of actual-day images and also run post event de-brief for mgmt team to ensure objectives are met.

-Develop constant new promotions and offers to capture and increase online sales.

SOCIAL MEDIA
-Content creation to acquire traffic and direct traffic to website.

-Manage the social media page accordingly to generate interest and public awareness of our products.

Requirements:

-Strong interpersonal skills.

-Fluent in English and ability to copy write & proof-read EDM offers.

-Able to work independently on your own.

-Photoshop, motion graphics, video editing skills, etc. are required to handle social media content & EDM curation.

Skills:

Digital Marketing. E-Commerce. Email Marketing. Online advertising. . Social media marketing. Content creation.

Senior Project Director / IT Enterprise Director

Job Description & Requirements

Our esteem client is looking for an Senior Project Director / IT Enterprise Director.

The Senior Project Director / IT Enterprise Director must be trained and certified. He/ She must be able to deliver IT Enteprise Projects. The incumbent must be good in managing Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling Multi- Million Dollar Projects.
• Heavily involved in Project Design, Planning and Implementation.
• Ability to handle large complex Projects involving Project Budgeting, Delivery, Scheduling, Implementation and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Complex Project Management experience.
• Strong in Vendor and Client Management.
• Experience in Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling IT Project Management in Surveillance, Audio, Video or CCTV.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 10 years of Complex IT Project Management experience.
• Possess CITPM or PMP certified
• Good Degree in Computer Science/Computer Engineering.
• Knowledgeable in IT Infrastructure, Surveillance, Access Control and Communication System.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About the Role

Role & Responsibilities:

Client Management

• Actively collaborate with Account department, ready and willing to take the lead in presenting work to clients.

Strategy

• Provide helpful feedback to Strategy, and generate inspiring ideas in order to create even more high-quality works.

Creative Leadership

• Find award winning opportunities on even the most challenging briefs.
• Inspire work beyond traditional advertising.
• Fight for smart ideas and find ways to make the impossible tangible.
• Recognise the difference between a brilliant idea and a good one.
• Have cost management skills, and ensure that creative ideas can be executed

About the Role

The Group Account Director (GAD) / Business Director (BD) role is a crucial day to day client management role within the team. The successful candidate will have extensive experience working with multi-channel, global brands, closely with all departments to develop forward thinking, meaningful cross channel content. As the GAD / BD, you will also be a trusted partner to all stakeholders.

What You’ll Do

1. Key responsibilities:

• Develop a strong relationship with senior clients and be able to hold their own with senior stakeholders internally and externally. Partner with them to help drive their business and brand growth.
• Think beyond the day-to-day to the next 6 months and plan for longer term opportunities, and be responsible for quality of output on projects
• Bring strategic insight to discussions and ability to refocus cross-functional teams across op-cos and clients using strong persuasion and negotiation skills.
• Drive forward impactful creative, partnering with the creative teams to set the work up for selling to clients, and always pushing for better.
• Assist in the development of project briefs and is involved in the longer-term brand/marketing planning
• A strong, proactive problem-solver who is also highly effective at managing upwards.

2. Strategy

• Partners with strategists to drive the creation and exposition of great strategy, geared to deliver an end to end experience, and across all touch points
• Helps to defines client’s business/project objectives. Shape and deliver an over-arching brand strategy
• Ensures there is rigour around briefs and briefing process
• Expert in clients research methodologies and uses them to build ideas rather than stagnate them.
• Leads relations with media partners and third parties to identify right channels and activate appropriately

3. Creativity

• Leadership provides the environment for big, bold and bionic ideas to flourish
• Leads creative ambition across agency and client teams
• Leads on ideas. Is able to see potential, shape, build and interrogate them
• Knows how to challenge, influence and protect work with senior-stakeholders and through research and regulatory checks
• Creates ground for positive reception to ideas and excels in presentation of creative work
• Leads on making sure ideas are executed best for each channel

4. Client Management and External Parties

• Gain trust, authority and respect from the client at all times and strive to exceed their expectations.
• Develop an excellent understanding of the client’s business, brand and processes.
• Be aware of the bigger picture of the total account and share best practice with the team and the client.

5. Team Management

• Full responsibility for all personnel issues including identification of individuals’ training and development needs, employee welfare and any discipline matters.
• Support team members in the pursuit of delivering the highest standard of service to the client.
• Motivate and encourage the team so that together you strive to achieve client satisfaction in all you do.

6. Leadership

• Leads effective relationships with senior management, clients and stakeholders to create best possible outcome
• Owns client relationship and partners with senior stakeholders to deliver best outcome
• Leads the account to improve the quality of work & drive effective ways of working
• Navigates unknown or difficult situations to avoid conflict and create a good outcome. This includes understanding the culture, and ways of working of the various opcos to ensure everyone comes together to produce the best work, in a happy environment.
• Exceptional presentation and communication skills – acute listening, persuasion and conviction
• Leads the pastoral care of their team, is a role model to the department and respected agency wide

Company Overview: Halo Microelectronics, a developer of Analog and Mixed Signal Integrated Circuits enabling energy-efficient smart systems, is seeking experienced Digital Design Engineers to join the Singapore design team.

Job Responsibilities:

1) Participate in formulating digital circuit design specifications.

2) Perform Verilog RTL to implement modular digital circuits.

3) Conduct RTL, Pre, and Post simulation verification.

4) Use PR tools for digital layout generation.

5) Responsible for front-end implementation, including DC PT Formality DFT (measurable) design, low power consumption design, etc.

6) Work with Analog designers to conduct chip verifications.

7) Work with test engineer to develop test plans and assist in debugging.

Qualifications:

1) Strong educational or industrial background in digital circuit design.

2) Experience with digital IC design and understand the whole flow of IC design flows.

3) Demonstrate good communication and interpersonal skills.

4) Must be able to perform as a team member and able to work independently.

Requirements:

1) Master’s degree or above, major in electronics or microelectronics.

2) 2 years above working experience for digital or mix signal design.

3) Familiar with digital circuit design tools.

4) Good knowledge of analog or mixed signa circuit design.

5) Extensive experience in circuit hybrid simulation tools.

6) Good communication and interpersonal skills.

JOB SUMMARY

• As a Digital Media Marketing, Associate Director, this role is responsible for planning digital marketing campaigns including web, SEO/SEM, social media, and display advertising for the Corporate & Investment Bank. The individual will lead the development, implementation, tracking and optimising our digital marketing campaigns across all digital channels. You should have a strong grasp of how digital can support global business strategy and make recommendations based on an understanding of the business and market dynamics, driven by insights and campaign performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes.

RESPONSIBILITIES

Business

• Working closely with business leads and marketing colleagues to ensure digital marketing is supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.
• Develop digital marketing plans that put client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.
• Share regular updates with senior business stakeholders on marketing campaigns and performance
• Drive continuous improvement in marketing campaigns - led by creative, innovative ideas and a desire to think outside the box.

Responsibilities

• Plan and execute all digital marketing, including SEO/SEM, web, email, social media and display advertising campaigns
• Apply agreed digital marketing measurement tools to assess the effectiveness of marketing spend and provide a basis for informing future marketing decision making. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points and optimise user funnels
• Deliver and optimize content assets considering SEO and Google Analytics
• Collaborate with business, product, and marketing teams to develop and execute digital marketing activities and content creation to optimize through e-mail, content, events, and social channels.
• Partner, brief and manage our key agencies to ensure efficient and effective campaigns.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Demonstrate leadership skills, with the ability to influence and inspire a cross-functional group.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.
• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies.

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams
• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank
• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies
• Ensure content complies with regional/local legal and regulatory requirements
• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams
• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role
• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• External Stakeholders
• Vendors & Agencies
• Internal Stakeholders
• Group & Cluster CABM stakeholders
• Global CIB product marketing
• Global CIB Heads of Business

Other Responsibilities

• Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5+ years of experience in planning and executing all digital marketing, including SEO/SEM, web, email, social media and display advertising campaigns
• Experience in developing, implementing, tracking and optimising our digital marketing campaigns across all digital channels
• Ability to use digital marketing measurement tools to assess the effectiveness of marketing spend and provide a basis for informing future marketing decision making
• Experience in measuring and reporting performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Expertise in delivering and optimizing content assets considering SEO and Google Analytics

Role Specific Technical Competencies

• Digital Marketing Campaigns
• Brand, Marketing and Communication policies
• Product Marketing
• B2B Marketing

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Purpose:

The Art Teacher is responsible for developing each child interest in arts and the ability to express their artistic ability and creativity, to acquire knowledge and aesthetic understanding, to nurture and develop talents.

Job Responsibility:

• Prepare course materials and execute planned art curriculum lessons in group settings.
• Educate and nurture child to express artistic ability, creativity through principles of art and techniques.
• Demonstrate art techniques in activities including drawing and painting.
• Provide guidance by which children develop aesthetic concepts and appreciations.
• Guide and explain to children on proper care and use of art materials and tools.
• Adopt supportive classroom approach which facilitates positive learning and development.
• Encourage children to express their own personalities and thoughts through creative process.
• Evaluate each child’s performance and growth in knowledge and aesthetic understandings.
• Provide quality feedback on child’s development progress.
• Participate in campus events including parent meeting sessions and festive events.
• Perform any other duties and responsibilities as assigned by the Art Teacher (Supervisor).

Job Requirement:

• Possess Diploma or Bachelor degree in Arts or equivalent.
• Prior experience working in classroom setting is an added advantage.
• Candidates who are innovative, highly driven and take initiative are encouraged to apply.
• Passionate in engaging, teaching and developing children.

Looking forward on your resume. Please drop your resume to [email protected].

Regret to inform you that only shortlisted candidates will be notified.

JOB SUMMARY

• As a Web & Digital Assets Digital Marketing, Associate Director, this role is responsible for web & digital assets to support marketing campaigns including for web, social media, and display advertising for the Corporate & Investment Bank. The individual will lead the development, design and delivery of assets for our digital marketing campaigns across all digital channels owned and paid. You should have a strong grasp of digital content formats and how it can support global business strategy and make recommendations based on insights and campaign performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes.

RESPONSIBILITIES

Business

• Working closely with business leads and marketing colleagues to ensure digital marketing is supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.
• Develop digital marketing assets that put client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.
• Share regular updates with senior business stakeholders on marketing campaigns and performance
• Drive continuous improvement in marketing campaigns - led by creative, innovative ideas and a desire to think outside the box.

Responsibilities

• Design, develop and deliver digital markets assets to support the digital marketing strategy, including web, email, social media and display advertising campaigns
• Design, build and maintain our social media and web presence
• Collaborate with internal teams to create landing pages and optimize user experience across the website
• Apply agreed digital marketing measurement tools to assess the effectiveness of digital content and provide a basis for informing future marketing decision making. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize assets based on the insights
• Plan, execute, and measure experiments, Brainstorm new and creative growth strategies
• Utilise strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Deliver and optimize content assets considering SEO and Google Analytics
• Collaborate with business, product, and marketing teams to develop and deliver web and digital assets for digital marketing activities
• Partner, brief and manage our key agencies to ensure efficient and effective campaigns.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Demonstrate leadership skills, with the ability to influence and inspire a cross-functional group.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.
• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies.

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams
• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank
• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies
• Ensure content complies with regional/local legal and regulatory requirements
• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams
• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role
• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• External Stakeholders
• Vendors & Agencies
• Internal Stakeholders
• Group & Cluster CABM stakeholders
• Global CIB product marketing
• Global CIB Heads of Business

Other Responsibilities

• Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5+ years of experience using web & digital assets to support marketing campaigns including for web, social media, and display advertising for the Corporate & Investment Bank
• Ability to develop marketing strategies that puts client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes
• Experience in designing, developing and delivering digital markets assets to support the digital marketing strategy, including web, email, social media and display advertising campaigns
• Ability to design, build and maintain social media and web presence
• Expertise in delivering and optimizing content assets considering SEO and Google Analytics

Role Specific Technical Competencies

• Digital Marketing Campaigns
• Brand, Marketing and Communication policies
• Product Marketing
• B2B Marketing

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Reporting of the role

This role will report to the Head of SEO.

3 best things about the job:

1. You will get to work with one of our high-profile clients, where a small change can make a big difference.
2. Lead the day-to-day running of key client accounts.
3. Continuously drive improvement in the implementation of new creative ideas, identify new trends and turn them into actionable insights of performance optimization. We are in a period of strong growth, which means that there is support for development of new products and services.

In this role, your goals will be:

In three months:

• Become familiar with organizational processes
• Take ownership of existing SEO projects
• Build relationships with key stakeholders within the WPP agencies

In six months:

• Deliver growth and establish Agency target revenue.
• Establish close teamwork and collaboration within platform business team
• Support the Head of SEO to run and deliver an SEO strategy and update on the project planning to ensure smooth workflow.
• Understand metrics and KPIs and continually suggest optimizations to improve performance.
• Guide and mentor clients and team members on adopting data-driven organization and industry best practices

In 12 months:

• Retention and growth of Agency SEO business and revenue target.
• Development of client training/workshop proposition to include: creds, sales collateral and training materials.

What your day job looks like at GroupM:

The appointee will be responsible for the effective delivery of client SEO services either directly, or by contributing to projects managed by other team members. There may also be communication with other GroupM offices and external vendors.

Agency Partner

• To ensure delivery of existing business and maintain quality and satisfaction.
• To identify and build relationships with key stakeholders within the agencies.
• To support and encourage new business to meet agency targets.
• Oversee SEO campaigns which encompass all audit, optimization and reporting workstream that concern the technical setup and content of our client websites.
• To be an evangelist for complete SEO offering within the agencies and to increase staff competencies for effective delivery.

Specialist Area

• To be a knowledge owner for analytics and actively develop and share this knowledge with the team as well as provide / lead delivery.
• Experience in Multi Project Planning and Management to create and support SEO marketing plans and communicate timelines, process updates, roadblocks etc. on regular basis to the team.

Sales & Operations

• Refine sales proposition and supporting processes for delivery.
• Train, manage, mentor and develop direct reports to be successful in their role and grow in their careers.
• Identification of upsell and cross-sell opportunities with agency offerings.
• Work with the Head of SEO to create sales proposals and support RFPs with tangible data references, where appropriate.

What you'll bring:

• Minimum of 7 yrs. of core SEO experience
• Understand Google search engine ranking algorithm and audit the website to discover the opportunity to improve the website ranking in search result
• At least 5 years of strategic/ client relationship experience in an agency
• Actively pursues excellence while driving for efficiency
• Continuously drive improvement in the implementation of new creative ideas, identify new trends and turn them into actionable insights of performance optimization
• Sees the big picture, yet pays attention to detail and takes pride in accuracy.
• A strong problem-solving mindset driven by curiosity.
• A keen learner who’s willing to coach, to train and to educate.
• A good mix of traits as a team player and as an individual contributor – and as a project lead, you should be ready to dive in and get hands-on as the situation requires.
• Experiences working on regional that support multiple languages – it would be a plus if you speak any APAC languages.
• Any kind of expertise in any of the following areas would be preferable:
  • Conversion Optimisation (CRO/LPO)
  • Exhibit advanced grasp on JavaScript, CSS and HTML put together and their impact on page performance and content delivery.
  • Adapt with API use and curious about data.
  • Well-experienced with Omniture/Google Analytics set-up and configuration.

More about GroupM Nexus

GroupM makes advertising work better for people.

GroupM Nexus comprise world-leading addressable specialists who provide media activation services and proprietary solutions that limit risks and guarantee outcomes.

Underpinned by our digital media philosophy – everything that can be addressable, should be, as long as it translates into value for our clients – GroupM Nexus offer addressable solutions across Search, Social, Programmatic, Ad Ops, and eCommerce.

As the largest media investment company in the world, we are agency partners to 1 out of 2 Top 100 global brands, representing more than $50 billion in media spend globally.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Role Purpose

Lead the Singapore JV by driving commercial strategy and developing our fiduciary services and fund administration operations. This includes business development, fostering client relationships, and generating revenue in the region, while managing the Singapore-based operational team.

Key Attributes

• Degree in Law, Management, Accounting, Finance, Business, or a related field.
• Minimum 10 years of experience in fiduciary services, including fund administration.
• Proven sales and business development skills.
• Entrepreneurial, proactive, and resilient under pressure.
• Excellent interpersonal and communication skills.
• Strong client service orientation and teamwork skills.

Requirements

Responsibilities

1. Business Development: Identify and secure new business opportunities in India and Southeast Asia through existing networks and new leads.
2. Market Analysis: Analyze market trends and competitive landscape to pinpoint growth areas.
3. Client Advisory: Offer corporate structuring advice tailored to client requirements.
4. Opportunity Tracking: Track business development opportunities that align with the company’s strategy.
5. Client Engagement: Engage with clients to understand their needs and propose suitable business solutions.
6. Compliance Oversight: Ensure client onboarding, KYC, and CDD processes comply with AML/CFT regulations.
7. KPI Delivery: Meet annual KPIs for new structures and revenue growth.
8. Relationship Building: Establish relationships with industry stakeholders, including lawyers, bankers, and wealth managers.
9. Team Leadership: Oversee daily operations and manage the Singapore team.
10. Operational Handover: Facilitate timely handovers between business development and operations teams in Singapore and Mauritius.
11. Team Development: Train and develop team members to enhance performance and meet business targets.
12. Reporting: Provide management with timely business updates and reports.
13. Risk Management: Identify risks and report any issues to senior management promptly.
14. Ad Hoc Projects: Undertake additional assignments and projects as needed.
15. Exemplify Core Values: Demonstrate and promote corporate values of Agility, Pioneering, and Excellence.

Manager/Assistant Director, Finance and Governance (1-Year Contract)

The Assistant Director, Finance and Governance will play a critical role in ensuring the efficiency and effectiveness of University's financial policies and governance processes. The successful candidate will lead change management initiatives, collaborate with stakeholders, improve processes, and contribute to various projects within the Finance and Governance team.

Responsibilities:

Policy Development and Implementation:

• Initiate and lead policy change projects through collaboration with business partners and stakeholders to identify needs and gather feedback.
• Propose, develop, and refine policies and procedures to ensure alignment with the University's best practices and regulatory requirements.
• Develop comprehensive materials to communicate policy changes to the University's community effectively.
• Monitor the implementation of new policies, evaluate effectiveness, and recommend adjustments for continuous improvement.

Process Improvement:

• Continuously identify opportunities to streamline and optimise financial and governance processes.
• Collaborate across teams to implement process improvements to enhance efficiency and effectiveness.
• Document and communicate process changes to ensure consistency and understanding across the University.

Tender Process Support:

• Gather and analyse data to support the tender process.Liaise with stakeholders and prepare comprehensive evaluation materials to assist in decision-making.

Project Management:

• Lead improvement projects, including the Delegation of Authority Framework, Internal Controls Governance, and other project initiatives.
• Execute and implement project plans, monitor progress and ensure timely completion and achievement of objectives, including maintaining detailed project documentation.
• Coordinate with stakeholders and team members to drive successful project outcomes.
• Enable change management through facilitating user training and workshops.

Other Responsibilities:

• Handle ad-hoc tasks and projects assigned.

Requirements:

• Recognized Degree in Accountancy or Finance related discipline
• Minimum 8 year of financial accounting experience in services sector; exposure to large organisation
• Good work history and proven track records
• Good communication skills

Working Hours:

8.30 am – 5.45 pm (Mondays – Thursdays)

8.30 am – 5.15 pm (Fridays)

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

• Reports directly to Director
• Salary range up to $3500 + AWS
• 5 day work week
• Working Location : CBD

Job Description

• Providing full secretarial support to the Director .
• Maintain proper filing system and proper record keeping of clients and contact information
• Handle expenses claim, travel arrangement and errands for director
• Assisting in General office administrative duties .
• Performing any ad-hoc duties as assigned by your supervisors

Requirements

• Good command of written and spoken English
• Min 3 years of Experience in secretarial duties.
• Proficient in Microsoft office
• Self-motivated individual who is efficient and organized
• Meticulous

Interested candidate, Kindly click on APPLY NOW

We regret that only short-listed candidates will be contacted shortly.

EA License No: 14C7092

EA Personnel No: R1105417

EA Personnel Name: Chia Meng Yong ( Kenny )

KPMG’s Infrastructure Advisory team is recognized as one of the leading advisors for infrastructure projects. The team provides advisory services across the lifecycle of infrastructure assets for public, private, and multilateral clients in all major infrastructure sub-sectors with a geographical focus in Southeast Asia, Middle East, and Asia Pacific. In Singapore office, our advisory service offerings are organized into three focus practices:

• Energy & Utilities (E&U)
• Transport & Mobility (T&M),
• Infratech and Projects Advisory (IPA)

Our Energy & Utilities practice focuses on providing financial advisory services to conventional power, renewables, water, waste and utilities projects. Our service offerings span across pre-transaction stage (market entry, feasibility study/business case), transaction stage for green field and brownfield assets (bid/buy/sell-side transaction advisory, public private partnership procurement advisory, equity and debt capital raising), as well as strategic, policy and regulatory advisory at project/sub-sector level.

The role involves:

• Project and Engagement Delivery
• Leading transactions and advisory mandates with a portfolio of assignments at any one time (for Manager and Associate Director candidates)
• Producing key transaction outputs – e.g., financial modelling analysis, information memorandam, investment committee analysis, and present these appropriately to the stakeholders
• Providing strategic, commercial and financial advice spanning the lifecycle of infrastructure projects to major corporates, public sector entities and infrastructure funds; service offerings of the team include the likes of:public sector PPP procurement
  bid/sell-side transaction advisory, project development advisory financial feasibility, business case, commercial model study, market analysis
  project finance model build, model review, PF debt raising advisory
• policy and regulatory advisory
• Support on project/ engagement management, client communication
• Liaising with other business units and member firms of KPMG member firms
• Business Development (with emphasis for Manager and Associate Director candidates)Independently develop opportunities and building a portfolio of opportunities / projects for the team
  Independently lead the development of complex proposals, presentations, and pitches to the prospective clients
• Support senior management and leadership in developing thought leadership in new business areas

Requirements⠀

• Min 8 years’ of professional experience in energy and utilities infrastructure project finance and PPPs, gained preferably within investment bank, big four deal advisory practice or project finance advisory firms;
• Prior experience in M&A or project financing of power projects shall be an advantage;
• ASEAN-based project experience is advantageous
• Experience in preparing bankability feasibility studies / business cases for infrastructure projects, including PPP transactions;
• Thorough understanding of risk analysis and allocation for project finance and PPPs;
• Knowledge of project finance documentation and experience in taking projects to financial close;
• Result-oriented approach with hands-on execution capability;
• Ability to manage and mentor staff on engagements, and providing on the job training and knowledge sharing;
• Strong project management skills as they relate to managing engagements outcomes- high quality deliverables are produced on a timely basis and within budget;
• Strong client and relationship-building skills;

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

We are seeking a Community Relations Director for a Non-Profit Organisation; dedicated to advancing a positive transformation of the ageing experience, focused on promoting successful ageing, and active ageing.

Responsibilities

The Community Relations Director is an expert communicator on all matters in corporate communications and marketing that support the Foundation’s objectives through the engagement of strategies and initiatives designed to make positive contributions to the community while effectively positioning the Foundation brands.

We are seeking a highly competent individual with substantial management experiences in developing and executing community care and ecosystem partnerships, internal and external communications, marketing and branding, public and media relations, fundraising, volunteer management and crisis management.

• Develop and implement robust corporate communications strategies for engaging stakeholders and promoting the Foundation’s advocacy for successful ageing
• Oversee corporate branding and marketing communications on all platforms to develop the strategic direction for media and market engagement through publicity, publications and campaigns
• Assess marketing trends, competitor insights, brand audiences and clients’ journey to drive engagement and execute campaigns that increase brand reach
• Oversee integrity, consistency and quality standards of executive visibility in related practices and in brand communications across the Foundation including the editorial board and ensure compliance with regulatory guidelines
• Develop and implement policies on volunteer and donor stewardship to increase and enhance valued partnership
• Assist with the expansion of cooperative partnerships with businesses, government agencies, and other organizations
• Provide counsel to the Senior Management and Board of Directors regarding present and potential public relations concerns and opportunities for expansion of community engagement
• Undertake staff development and budget management and contribute to the overall organisational development

Requirement

• Minimum Degree in Marketing/Mass Communications or related fields with 8-10 years of experience in marketing and corporate and PR communications
• At least 2-3 years of supervisory experience to be able to lead a small team of communications specialists, including volunteer and donor stewardship
• Possess an understanding of marketing trends in the healthcare, community care and preferably eldercare industries
• An advocate for the Foundation’s vision for positive change as a not-for-profit organization
• A champion for the wellbeing and potential of older persons in an inclusive society
• Able to engage internal stakeholders at all levels to support the buy-in and approval of Communications programmes and strategies proposed
• Creative and innovative with attention to detail
• Excellent communication and writing skills in English and Mandarin

The Network Director (ND) of The Economist Intelligence Corporate Network (EICN) in South-East Asia is responsible for delivering insights, primarily through monthly meetings and individual member briefings, to the networks in Singapore and KL. Reporting into the Global Editorial Director, the ND must have: the confidence and charisma to engage and impress senior executives; excellent analytical capabilities and the ability to convey compelling analysis persuasively; and the skills to moderate highly interactive discussions and meetings.

The Network Director delivers services that meet the editorial standards of The Economist brand, and is required to develop good relationships with network members and to help to create a conducive working environment among TEG colleagues.

How you would contribute:

• Lead and be a thought leader for the EICN in South-East Asia
• Create and deliver the EICN programme of events in Singapore and KL to a high quality, working closely with peers and colleagues
• At EICN meetings, in addition to sourcing outstanding speakers, to facilitate discussions that are highly stimulating, challenging and participative
• Work closely with the EICN business development team to retain existing members and attract new members, and develop value-added customised services for members and non-members (NMR)

The ideal skills of the role are:

• Lead and advise the senior executives within the EICN membership
• Maintain a thorough and wide-ranging knowledge of Asian politics, economics and business
• Build an understanding of the EICN offering and wider EIU products to ensure the maximisation of editorial and commercial opportunities
• Demonstrate an outstanding editorial and analytical judgment
• Deliver exceptional communications with timeliness and accuracy
• Facilitate stimulating discussions that uncover genuine, actionable insights
• Develop an excellent network of senior executives and policymakers in Singapore and KL
• Hone an authoritative and engaging set of public speaking skills

The Senior Director, Client Success is a leadership role, responsible for managing a team of Client Success Managers who build post-sales relationships with clients to drive and increase adoption and utilization of company products and services.

This role is accountable for leading and managing the identification of opportunities and closing of additional revenue from assigned clients, including upselling and cross-selling of related products/services, client renewal, and retention results.

The Senior Director, Client Success ensures that the Client Success Management strategy is achieved by driving in-contract growth and renewals (with minimum churn). This is in pursuit of revenue and gross profit targets (for contracts within the Client Success Management account base) set out in the go-to-market services strategy.

This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal as the primary customer contact point.

Core Duties and Responsibilities

• Accountable for the achievement of services revenue and gross profit targets for the region through - In-contract growth by up-sell / cross-sell of service offerings within the Client Success managed account base; On-time renewals (with minimal client or price churn) for either all contracts within their region or those within the Client Success managed account base.
• Leads a team of Client Success Management professionals (Client Success Specialists and potentially Client Success Country Leads) in delivering strategic Client Success Management objectives.
• · Provides mentoring, coaching and manages the performance and professional development of their team of Client Success Management professionals.
• Continuously upskills and improves the capability of the Client Success Management professionals in line with Client Success Management strategy.
• Accountable for development of client contract strategies which are aligned to the overall Client Success strategy and objectives, ensuring these are developed and executed in a consistent manner.
• Works closely with Client Success Management professionals and other client-facing stakeholders to ensure consistent and effective client engagements.
• Remains constantly informed of major service delivery or relationship issues affecting key clients, intervening in the client engagement activities as required.
• Develops and maintains relationships with key strategic clients to promote the value of Client Success Management offer and enhances understanding of clients’ strategic needs.
• Contributes to the development of the global Client Success Management strategy and oversees resulting regional delivery programs.
• Ensures alignment to the Client Success Management operating model and strategy across the regional Client Success Management community.
• Drives proactive and collaborative membership of global Client Success Management community for their region, supporting practice initiatives and sharing local knowledge/best practice.
• Develops and maintains relationships with cross-functional stakeholders to promote/evangelize the Client Success Management agenda.

Knowledge, Skills and Attributes

• Ability to develop and maintain solid stakeholder relationships (across relevant cross-functional teams and within client environments where necessary).
• Excellent communication skills (verbal and written) coupled with good questioning skills.
• Significantly vast leadership skills and ability to drive standards of performance.
• Significantly vast understanding of financial statements and metrics, including revenue, expense control, and growth relative to market.
• Significantly vast ability to interpret complex data/reports, derive business insights and define relevant operating responses.
• Significantly vast understanding of organization's high-level operating model (how we work, and which functions are involved).
• Significantly vast understanding of the organization's services business and commercial service offerings available.
• Significantly vast knowledge and understanding of IT service environment, service operations and ITIL practices.
• Demonstrates a significantly vast understanding of and the ability to position “partnership” offerings.
• Significantly vast understanding of company approach to Client Success Management, including the strategic direction and operating model.

Additional Requirements

• Bachelor's degree or equivalent in business management or related field.
• Additional relevant vendor certifications are advantageous.
• Significantly vast demonstrable experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) technical services company, such as a data center services provider, telecommunications and/or internet services provider or another similar technical organisation.
• Advanced subject matter and services product expertise within sales and operations.
• Advanced experience in a Managed Services and/or Outsourcing environment.