Responsibilities

• Coordinating all public relations activities

• Developing a marketing communications plan including strategy, goals, budget and tactics

• Developing a media relations strategy, seeking high-level placements in print, broadcast and online media

• Develop a marketing communications plan including strategy, goals, budget and tactics.

• Manage media inquiries and interview requests

• Create content for press releases, byline articles and keynote presentations

• Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.

• Working hours are from 9pm to 3/4am

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Problem-solving skills, ability to think on your feet

Job Description

• Oversee the day-to-day office administration works

• Communicate and work closely with customers, sub-contractors, 3rd Party service providers

• Liaise with internal and external supplier for quotation, ordering & arranging of goods delivery

• Monitor expiry of project Insurances, Performance Bond and Warranty

• Involve in direct hired workers related activities such Tooling Logistis Management

• Handle workers’ dormitory related duties

• Undertake any other duties as assigned when required

Job Requirements

• A recognized degree in any discipline

• Minimum 7 years of related experience

• Manage to converse in Mandarin

Job Description Summary

The incumbent will take on an active role in the overall management of the projects and serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

Key Job Accountabilities

• Overall management and co-ordination of the project
• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative
• Deemed as the Contractor’s agent in all dealings with the Customer, including difficult customer.
• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the system
• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the customer
• Highlight and resolve outstanding issues and problems
• Arrange for, co-ordinate and document project progress meetings and system change management meetings
• Prepare and submit progress reports
• Prepare and submit detailed development plans and schedules
• Manage changes within project constraints, e.g. scope, resource and schedule
• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule
• Set up procedures with the Customer to manage the deployment of tools and delivery of System and Services
• Take stock and track documentation, hardware and software supplied for the delivery of systems and services
• Involve in contract administration, monitoring of progress, technical personnel training, logistic support, documentation
• Lead and manage the Contractor’s Project Team, including the overseeing of all day-to-day project activities
• Manage project risks

Required Qualifications & Experience

• Degree in Computer Science, Computer Engineering or Information Technology
• Project Management certification (PMP), if any
• Minimum 4 years of software development experience and have gone through at least 2 cycles of SDLC
• Demonstrate leadership skills and have a strong team spirit with can-do attitude
• Possess strong leadership ability, good communication skills and excellent problem-solving skills in inter-organizational environment
• Familiar with the user requirements phase for IT projects
• Experience in projects with IBM MAXIMO or SharePoint will be advantageous.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope

• Function as main point-of-contact between the Team and client.

• Lead, manage and coordinate the performance and delivery of the scope indicated in the Contract.

• Ensure that the KPIs and Contractual SLAs are met.

• Oversee strategic deployment of manpower, where necessary, timely leadership support and commitment.

• Manage and ensure that any potential changes to scope of work are discussed, documented and agreed.

• Manage the daily operations of the project and performance of the team(s)

Job Requirements

• Degree in Business Administration, Accounting, Finance or equivalent

• At least 5 years of experience in operations, with at least 2 years of management experience

• Experience in public sector grants and claims processing would be an advantage

• A strong team player with good supervisory, people management and communications skills

• Strong problem solving and critical thinking skills

• Possess strong interpersonal and communication skills, business acumen, and high level of integrity to serve the stakeholders

• Proficient in Microsoft Word, Excel and PowerPoint

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Come join us to express your Andaz as Guest Experience Host (Rooms) if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service gestures so as to make their day. You are also a confident individual who is capable of multi-tasking, willing to learn and take on new challenges.

As a Guest Experience Host (Rooms), you will be responsible to provide excellent service to guests at a consistent level. You will work closely with your colleagues to respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner. The Guest Experience Host is responsible to contribute to the smooth and efficient running of the Guest Experience Department.

Your Profile

• Possess minimum GCE "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good problem solving, communications, interpersonal and customer service skills.

Key Responsibilities

• Communication with guests, including pre-arrival, during stay and post stay.
• Responsible for correspondence with guests for any inquiries, special requests, reservations,etc.
• Enhance the guest experience by providing efficient, friendly, and personalize service.
• Handle and monitor guest feedback from guest satisfaction surveys and other channels.
• Report to Guest Experience Manager and assist necessary duties.

Benefits

• 5 days work week
• Duty meals and uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

THE RESPONSIBILITIES:

Here are how your day-to-day responsibilities of the role will look like but are not limited to:

• Establish and develop relationships and service level agreements with ISP, Carriers and Telecom and Equipment organizations;
• Consistently assess Expereo’s cost profile with its local providers and identify and implement initiatives that will result in cost savings;
• Prepare Strategic Sourcing business cases, ROI models, supplier partner communication plans and contracting options;
• Work closely with our legal teams and procurement stakeholders to develop and execute the most favorable negotiation strategies.
• Drive an optimized cost base of the carrier/provider services by setting up and maintaining an optimal mix of carriers/providers per market;
• Own supplier relationship management and lead supplier rationalization and segmentation initiatives;
• Regularly review, improve and develop the operational and commercial performance of the carriers/providers;
• Keep track of new developments in technologies in the designated region;
• Support sales with commercial projects, where additional services or solutions or special commercial conditions from carriers/providers are required;
• Act as the main interface between Expereo and in-country supplier partners and support operational escalations;
• Ensure that the APAC Supplier Partners, products, services, pricing, coverage, SLA and other related details are up-to-date and properly administrated in the Expereo Systems.
• Attend Telco events in APAC region.

THE SKILLS AND EXPERIENCE:

• Completed any higher education
• Minimum of 2-3 years of relevant experience in Supplier management/vendor relations in any industry; Telecom Internet experience is a plus
• Excellent analytical skills, with the ability to prioritize work to the needs of the business;
• Experience in drafting and negotiating contracts;
• High attention to detail with evidenced problem-solving skills;
• Structured, methodical and well-organized, creative, persistent, quality and result driven;
• Strong communication skills, with the ability to communicate effectively at all levels;
• Have the desire to learn business processes, strategy and “big picture” thinking;
• Enthusiasm and self-motivation, with a proactive approach to all tasks;
• Comfortable in a high-paced dynamic, work environment;
• Resilient, with the ability to perform well under pressure and to deadlines;
• Excellent command of the English language; other language skills are a plus;
• Knowledge of and experience within Asia Telecommunication market is a plus.

AIDHA

Aidha is an award-winning Singapore-registered charity. Our mission is to provide financial literacy and self-development skills to migrant domestic workers and lower income women to enable them and their families to break out of the cycle of poverty. Started initially under the auspices of UNIFEM (now UN Women), Aidha became an organisation in its own right in 2006. Since its inception, Aidha has impacted more than 6,000 women and their families and communities. We attained much-coveted IPC (Institution of Public Character) status in 2015 and have retained it ever since.

Aidha provides training in money management, computer skills, leadership, entrepreneurship and English. We conduct most of our classes on Sundays (when most migrant domestic workers have their day off). Until the pandemic took hold in early 2020, we held in-person classes at our campus at United World College in Dover. At that time, Aidha typically had 400-500 students attending classes and a pool of 150-200 active volunteers conducting the classes. Aidha is now transitioning back to in-person classes after being online since 2020. A key focus for Aidha will be to ramp up the number of in-person classes we offer, which will take place at our new main campus located at Rochester Commons near Buona Vista, as well as at our satellite campus at the FAST Hub near Eunos.

Aidha is a small but successful organisation, now in an exciting stage of growth and scaling up of its operations.

POSITION: IT MANAGER (Part-time: 2 days a week)

The IT Manager will be responsible for overseeing the planning, development, implementation, and maintenance of the organisation's IT infrastructure. This role reports directly to the CEO on organisation-wide IT matters and reports to the Campus Manager on IT matters related to the smooth running of campus operations. It involves ensuring the security and efficiency of the company's technology systems, and providing strategic IT guidance to support business objectives.

Roles and Responsibilities

IT Infrastructure Management and Operations

● Oversee the design, implementation, and maintenance of the organisation's IT infrastructure.

● Manage hardware, software, networks, servers, and other technology resources

● Maintain laptop inventory across Aidha office and Aidha Campuses

● Maintain integrity of accounts (new user set up and deletion of accounts)

● Liaise with external vendors for IT related purchases and projects

● Liaise with website vendor to ensure that the website security is up to date

Security and Compliance

● Implement and maintain security protocols to safeguard the organisation's IT systems and data

● Ensure compliance with relevant regulations and standards

● Deputy Data Protection Officer to ensure that the organisation is in compliance with PDPA

Strategic Planning and Project Management

● Collaborate with senior management to develop and execute IT strategies aligned with business goals

● Evaluate emerging technologies and make recommendations for their adoption

● Be the IT lead for systems and improvement projects (Eg. CRM, Student Management Software)

● Liaise with IT volunteers

Troubleshooting and Support

● Provide technical support to end-users, addressing hardware and software issues promptly.

● Develop and implement user training programs as needed.

● Provide orientation to new joiners on the IT policy

● Provide regular refresher of IT policy and cyber-wellness training to staff

Documentation

● Maintain comprehensive documentation of IT systems, configurations, and procedures.

● Develop and update IT policies and procedures.

Vendor and Budget Management

● Establish and maintain relationships with IT vendors and service providers.

● Negotiate contracts and agreements to ensure quality service at competitive prices.

● Source for vendor quotations

● Develop and manage the IT budget, ensuring cost-effective implementation of IT solutions

● Be involved in IT project grant application and reporting from/ to government agencies (eg. NCSS)

Office Administration

● Assist with basic office administration

Miscellaneous

● Assist in other IT-related tasks as requested by the CEO

ARE YOU OUR IT MANAGER?

● Proven experience in IT infrastructure, project and vendor management, preferably in an SME environment.

● Strong leadership and team management skills.

● In-depth knowledge of IT infrastructure, systems, and security.

● Excellent communication and interpersonal skills.

● Knowledge in PDPA, Salesforce and Google Workspace is a bonus

In return, what you can expect from your time with us at Aidha is…

● A deep sense of fulfilment from being able to see the impact you are making on our beneficiaries right before your eyes – which no money in the world can buy!

● The opportunity to play a key role in helping to shape and influence the growth of this young successful organisation as it continues on its upward track

● Unmatched opportunities for personal growth and to learn and develop new skills and experience

● Flexible work arrangements

● Never again dreading coming to work on a Monday morning!

Interested candidates are invited to submit a comprehensive resume, stating current and expected salary to [email protected]. We regret that only shortlisted candidates will be notified.

1. Singapore locals or PRs are preferred;

2. It is best to have CUSTOMER SERVICE MANAGER work experience.

3. Those who can accept overtime work, Accept the 24-hour two-shift working system.

4. The monthly salary is between SGD2500-4800

5. The work place is in the club store. You must be approved by the police station before you can start working.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Retail Assistant Manager Responsibilities

· Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships.

· Ensure compliance with occupational health and safety regulations.

· Ensure comprehensive brand and product training throughout the distribution network.

· Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments.

· Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales

· Manage and support distribution channels in fulfilling sales objectives and achieving the best market coverage.

· Preparation of reports including monthly performance, quarterly and yearly business reviews

· Manage staff and assign duties, plan budgets and authorize expenditures, resolve customer complaints.

· Performs other job-related duties as assigned by Company

· Assisting the Manager with operational issues.

· Scheduling meetings and team building sessions as required.

· Promptly answering the questions of staff and other stakeholders.

· Providing excellent customer service and maintaining relationships with vendors.

· Preparing and filing forms and other documents.

· Assisting with recruitment and onboarding processes.

· Taking inventory and ordering office supplies as needed.

· Updating logs and order forms.

· Analyzing all operations and forwarding suggestions for improvement to the Manager.

· Provide prompt and helpful customer service

· Prepare shop opening and closing

· Monitor sales orders and supplier relations

· Compile salesreports

· Receiving and check orders when stocks goodsarrive

· Responsible for stacking displaying and replenish of goods

· Monitor products expiry dates and shelf lives of goods

General Requirements

• Strong communication skills

• Professional and polished

• Demonstrate flexibility and is adaptable to change

• General knowledge of Retail protocol, routines and procedures.

• Ability to read and comprehend plans and specifications

• Strong attention to detail, problem-solving skills and ability to meet deadlines

• Self-motivated and proactive. Is able to accomplish tasks without direct oversight

Requirements:

Minimum Bachelors degree required.

Minimum 2 or more years' field and retail experience.

Excellent computer literacy and knowledge of design and visualization software.

The ability to work with multiple discipline projects.

Excellent retail management and supervision skills.

Excellent organizational, time management, leadership, and decision-making skills.

Strong written and verbal communication skills.

Knowledge of applicable codes, policies, standards, and best practices.

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

General Manager of Marine Safety primary role is to ensure safety operations of the managed vessels and compliance with all international marine requirements. Manage and implement the Safety Management System

• Overall in charge of all marine & safety operations of the fleet of vessels.
• Promotes and develops a culture of continuous improvement in pursuit of organizational objectives.
• Maintain Safety Management System (SMS) updates to ensure quality, accuracy, and efficient procedures.
• Manage compliance with risk management frameworks, policies, and processes.
• Oversee ships' compliance with regulatory requirements and legislation.
• Propose improvements to workflows to improve efficiency.

Requirements:

• Class 1 Master Mariners with a minimum of 2 years sailing experience on Bulk carriers.
• Experience as Designated Person Ashore for the ISM system
• Familiar with ISO 9001 & 14001
• Working experience in related fields with a broad knowledge of Marine Safety Matters.
• Experience in Ship Vetting by Majors, Ship, and Terminal Operation
• Strong sense of responsibility, initiative, and willingness to travel

Please forward a detailed RESUME with a PHOTO to: [email protected]

Please remember to state your

1. Current salary
2. Expected salary
3. Reasons for leaving (Past and present employment)
4. Notice period

We regret only shortlisted candidates will be notified by Email

By applying for this role, you hereby consent to ENEOS Ocean Shipmanagement Pte Ltd to collect and use the personal information that you submitted to process your application for the role.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

• Manage the day-to-day operations of the Day Care Centre include enquiries, feedback and incidents.
• Formulate and review the Standard Operation Procedure (SOP) regularly.
• Ensure there is compliance of the SOP/work processes and proper documentation required by the relevant authorities.
• Coordinate & collaborate with different services within the organisation to ensure smooth transition of patient care.
• Oversee clients' Individual Care Plan.
• Manage, develop, supervise a team of healthcare staff.

The person is responsible for carrying out various duties to ensure that customers receive excellent service. He is responsible for maintaining profits from food and drink sales, having excellent communication and customer service skills, maintaining a clean environment, and making effective decisions when needed. He oversees the entire operations of a restaurant. This includes knowing the different functions associated with food and beverages, supervising staff, rostering, and planning various functions inside the restaurant.Possess at least 5 years’ of managerial experience in a Chinese Restaurant operation.Good command of English and Mandarin (in order to communicate with Mandarin speaking customers).Possess excellent communication and people management skills

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 3am/4am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

Job Description:

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to maintain and increase the Hotel’s service consistently
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

Requirements:

• Minimum 3 years of relevant experience in hotel front office with a management role
• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Service-focused personality is essential
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media

ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

Our bar programmes are as critical to the guest experience as our culinary programmes—this role demands a passion for influencing indelible dining experiences as the maestro behind the bar.

You'll be in charge of:

• Creative development of a signature beverage offering
• Assisting in the efficient running of the day-to-day bar operations
• Ensuring appropriate handling of all equipment and supplies within his/her area
• Assisting in preparation for business hours and table set up
• Assisting the managers in the daily beverage operations and ensuring the quality and consistency of all products meet desired standards
• Managing the beverage stocks and inventories
• Maintaining a good housekeeping regime and reporting any defects in furniture, fixtures, and equipment
• Participating and managing assigned sections to provide a beverage experience for customers

What can you expect:

• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

The incumbent is responsible and accountable for the smooth running of the hotel’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our hotel’s technology needs. The successful candidate may be appointed as the Data Protection Officer of the hotel, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments, in consultation with corporate IT.

Duties & Responsibilities

• Oversee and manage the upgrade and migration of network equipment (switches, routers, firewall) and PC/Servers
• Oversee and manage the upgrade and migration of application systems (e.g. from Opera v5 to Opera Cloud)
• Oversee and manage the technological infrastructure (networks and computer systems) in the hotel and ensure that our systems are in compliance with the standards of our franchise agreement.
• Review the hardware/software contracts/licensing issues including such renewals; collaborate with business partners and corporate IT. To troubleshoot, analyse and resolve critical technical issues as when necessary.
• Recommend and execute new digital or technology tools/projects to improve hotel operation processes and increase productivity in consultation with corporate IT
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Provide guidance, support and manage performance of direct reporting executive(s).
• Work with all level of staff within the group to troubleshoot and resolve IT related issues

Skills & Experience

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Proficient in network hardware, routing protocols, firewall administration, and VPN setup
• Good working knowledge of Netsuite and Opera Cloud is a plus
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

Position: Outreach and Marketing Assistant Manager

Overview:

Paper Monkey Theatre is looking for an Outreach and Marketing Assistant Manager. The assistant manager will be responsible for marketing, supporting and managing education and outreach programs. The Manager will be part of the company’s education and outreach team and will be working closely with producers and outreach trainers, facilitators, and school partners to engage audiences through Paper Monkey Theatre’s Permanent and Special Programmes.

Job scope:

• Offer critical support in planning, researching, and operationalising outreach programmes and workshops.
• Ensure effective communication across all relevant personnel in Paper Monkey as required for projects and programmes.
• Liaising and managing relationships with external stakeholders (such as teachers, parents and other clients).
• Coordinate and support the delivery of programmes and workshops with outreach trainers.
• Manage project schedules, budgeting, procurement of required services, and documentation of programmes.
• Work with the team to develop a 5 year strategical planning for Paper Monkey’s outreach programmes.
• Assist in managing company’s social media platforms.
• Assist in design matters including design briefs and payments.
• Support Front-of-house duties for programmes and events as required.

Qualifications & Skills:

• Diploma or Bachelor’s degree in arts management, marketing or related field of study. Recent graduates are welcome to apply.
• Relevant work experience in the following fields or industries will be advantageous: - art education, performing arts, creative arts, community arts and social media marketing.
• Experience in working with children and young persons in the arts is preferred.
• Strong project management, budget management, and administrative skills.
• Effective communication and interpersonal skills, including building and sustaining positive relationships with multiple stakeholders at all levels.
• Social media savvy.
• Flexibility to work in evenings and on weekends as required
• Highly adaptable with a strong collaborative spirit in working with diverse internal and external stakeholders and audiences
• Good verbal and written communication skills
• A keen interest in making quality art for young audiences.

Note: Only Singaporeans or PR may apply

Location: Goodman Arts Centre, Paper Monkey Theatre, Block B, #01-05

Interested applicants should send your CV and cover letter to [email protected]. We regret to inform that only shortlisted candidates will be notified.

About Paper Monkey Theatre

Paper Monkey Theatre was inaugurated in April 2008. We are a unique bilingual puppetry theatre – a magical place where children and adults are educated, enlightened, and entertained. Since our inauguration, we have introduced thousands of audiences to the wonder and art of puppetry and have touched the lives of many through enchanting performances, curriculum-based workshops, as well as digital learning and outreach programmes. We believe that our traditional Asian values should be preserved, especially in today’s ever-changing environment. Paper Monkey Theatre promotes and encourages these values through traditional and modern puppetry shows for children and families.

Schools & The Community

We believe that the arts offer a unique way to engage with one another, it allows us to:

• Celebrate our similarities and differences in the multicultural society that we live in.
• To explore our feelings and emotions across different stages of life.
• To revisit and deepen our understanding of our Asian culture and values that define us.

With that, Paper Monkey Theatre produces performances and workshops that engage schools, arts groups, welfare groups, and the community at large. Through these performances, we reflect together a deeper understanding of what it is to live in our ever-changing world. With you, we create shared memories among loved ones.

Siglap/Bedok Area

Management/Operations (F&B)

Full-Time

$3000-$4000 PER MONTH

5 days week

Resposible for :

• Supervise store operations, manage inventory, order supplies and maintain cleaniness. Ensure compliance with health and safety standards.
• Foster a postive work culture emphasizing teamwork and collaboration.
• Maintain quality control in food and beverage preparation and conduct regualr store inspections.
• Be extremely comfortable around canines, interaction with animals. Need to spend a lot of times with them.
• Best Job for Dog/Cat Lover .
• Ability to stand in all roles in the cafe .

Job Requirements:

• Experience in a similar managerial role.
• Responsible team player
• Ability to do simple cooking and preparing drinks.
• Barista skills is an advantage (but training will be provide )
• Passion and pride in coffee making
• Passion for F&B industry with proven experience in delivering excellent customer experiences.
• Strong interpersonal and communication skills
• Need to have a strong love for dogs/cats of all sizes.
• May require spending your day playing with dogs and cleaning after accidents.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

General Management

• Overseeing operations – guest service, strong knowledge primarily in wine, sake knowledge will be an additional advantage
• Developing and executing plans to achieve daily and monthly targets
• Manage staff, overseeing work schedules and assigning specific duties
• Create and improve standard operating procedures for service and product preparation
• Oversee venue equipment and facilities management / maintenance
• Conducts regular inspections on the general cleanliness and maintenance of venues and take corrective action as and when necessary
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public / employee safety and food safety
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc
• Review and analyze sales mix, inventory, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

Requirements:

• At least 8 - 10 years of senior operations leadership experience in the hospitality industry
• Strong knowledge in wine, and exposure/experience in natural wine will be advantageous
• An effective and energetic people leader with experience
• Expertise in service excellence, seasonal business operations and diverse / high-end social and recreational programs
• Well-developed skill set and demonstrated professional track record in the areas of - operations management - budgeting, financial analysis and cost-based management - strategic planning - internal & external customer relationship management - talent management - program and project management - leading monthly reports & meetings
• Related field of study such as Hospitality, F&B Management, would be advantageous

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

Job Description:

Are you a dynamic leader with a passion for education and sales? We are seeking a Centre Manager to join our language learning center and drive our operations to new heights.

United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and results-oriented Centre Manager to lead our Operation & Sales team. The Centre Manager will play a crucial role in guiding and supervising our Operation & Sales team, ensuring they effectively connect with expats and assist them in reaching their language learning goals.

Responsibilities:

• Lead the daily operations of the language learning center, ensuring smooth functioning and high-quality service delivery.
• Develop and implement strategies to achieve both team and individual sales targets.
• Recruit, train, and supervise a team of language instructors and administrative staff.
• Foster a positive and collaborative work environment that motivates employees to excel.
• Monitor and analyze center performance metrics, identifying areas for improvement and implementing corrective actions as needed.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Collaborate with the marketing team to develop promotional campaigns and attract new students.
• Maintain up-to-date knowledge of industry trends, competitors, and customer preferences.
• Prepare regular reports on center activities, financial performance, and student enrollment.
• Conduct staff performance appraisals and provide support and guidance to enhance the staff’s professional development based on individual training needs.
• Collaborate with other departments to put in place best practices and ensure efficient processes for ULC
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Undertake such other duties as may be assigned.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Education, or a related field.
• Proven track record of successful operations and sales management, preferably in the education sector.
• Strong leadership skills with experience in team management and development.
• Excellent problem-solving abilities and decision-making skills.
• Exceptional communication and interpersonal skills.
• Ability to work effectively under pressure and meet deadlines.
• Flexibility to work evenings and weekends as required.

What we offer:
Base salary with an attractive commission structure, recognizing and rewarding sales achievements.

Opportunities for career growth and advancement within a rapidly expanding organization.

Ongoing training and professional development programs to enhance your leadership skills and knowledge.

Collaborative and supportive work environment, encouraging teamwork and the sharing of best practices.

Make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!