You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Commercial and Investment Banking (CIB) Payments Technology, Payments Product team, you’ll contribute to the product roadmap, end-to-end architecture and design for product testing capabilities used across the enterprise and hands-on review, design as needed of the technology products. You'll partner with business, operations, and technology stakeholders to continuously innovate, contribute to the product vision and the technology roadmap to correlate business strategy with technology outcomes. As an experienced member of our team, you'll combine your years of proven expertise with a never-ending quest to create innovative testing solutions through solid product development practices. With your knowledge of architecture, design, product delivery, testing, and support, you will raise the bar even more, exceeding standards, as well as satisfying both business and functional requirements.

We focus on building, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Executes creative software solutions, design, development, and design troubleshooting with ability to think beyond routine or conventional approaches to evaluate solutions or break down technical problems

• Develops thoroughly-considered high-quality product testing requirements and delivery roadmaps

• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems

• Leads collaboration sessions with internal teams and vendors to drive outcomes-oriented probing of architectural designs, product credentials, and testing applicability for use within existing systems and information architecture

• Leads product owner and SDLC standards across Stability & Resiliency organization to drive awareness and use of new and leading-edge technologies

• Gives back to the technology center community and leading technology advancement workstreams

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience as a product owner and/or testing automation experience with large enterprise applications for comparable companies

• Formal training or certification on product management concepts and 5+ years of applied experience

• Experience in working in complex products in large global banks across multiple products and regions

• Balanced digital skills across Product, technology and digital skills

• Advanced knowledge of the product development life cycle, design, and data analytics

• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Hands-on practical experience driving product design and delivery through the SDLC life cycle from ideation through launch and support

• Previous experience with Agile software development (or related experience)

• Executive-level presentation skills (written, verbal)

Preferred qualifications, capabilities, and skills

• Possess demonstrated prior experience working in a highly matrixed, complex organization

• Possess Payments industry knowledge or related experience ex:- SWIFT ISO Standards, Local Clearing in Various APAC Markets

• Advanced Product Owner skills (multi-period roadmap creation, value sequencing, business case writing)

• Technical experience (software code, API’s, technical design)

• External large client-facing experience (e.g. Fortune 500 or large fintech)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ab5f81c0c6fbcfe34796253dd7aa212e

Salary Range: $9K-12K Basic + Commissions

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.

Client Experience & Journey

• Ensure consistent and high standards of customer service
• To ensure that the individual including the team adheres to all aspects of achieving high scores.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising.
• Monitor and review the level of stocks of accessories
• Other ad hoc duties assigned

Requirement

• Minimum 5 years of work experience as a boutique manager in the luxury retail industry

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

1. Business Development & Strategy

• Identify new business opportunities and develop strategies for the growth and distribution of structured investment products (e.g., structured notes, derivatives, alternative investments) through IFAs and other distribution channels.
• Build and execute a comprehensive business development plan to increase revenue and market share for structured products.
• Analyze market trends, client needs, and competitor products to ensure the firm’s offerings remain competitive and aligned with market demand.
• Stay up-to-date with regulatory changes, market developments, and emerging investment trends in the structured products space to inform product strategy.

2. Structured Product Development & Management

• Collaborate with the product development and investment teams to design, launch, and optimize structured products that cater to the needs of high-net-worth individuals (HNWIs) and institutional clients.
• Customize solutions for clients by tailoring structured products to match their risk appetite, investment goals, and market outlook.
• Regularly monitor the performance of structured products, gather feedback from clients and IFAs, and identify opportunities for product improvements or new product offerings.

3. IFA Relationship Management & Distribution

• Establish, nurture, and manage relationships with Independent Financial Advisors (IFAs), private bankers, and wealth managers to promote structured products and drive sales.
• Conduct regular training sessions, seminars, and one-on-one meetings with IFAs to enhance product knowledge, increase awareness, and ensure they are equipped to effectively promote the firm’s offerings.
• Serve as a primary point of contact for IFAs, providing ongoing support and guidance to help them meet their clients' investment needs.
• Expand the company’s distribution network by identifying and partnering with new IFAs, brokers, and financial advisors to enhance market penetration.

4. Sales & Revenue Generation

• Develop and implement sales strategies to achieve revenue and business growth targets for structured products within the IFA channel.
• Work closely with sales teams and relationship managers to drive structured product sales through effective client engagement and targeted marketing efforts.
• Track and report on sales performance, pipeline development, and market trends, ensuring that targets are met and exceeded.

5. Client Relationship Management & Solutioning

• Engage directly with high-net-worth clients to understand their financial objectives and tailor structured investment solutions that align with their needs.
• Provide personalized product recommendations, portfolio construction advice, and in-depth product knowledge to ensure clients receive exceptional service and value.
• Strengthen relationships with key clients and partners, acting as a trusted advisor in the wealth management and structured products space.

6. Market & Competitor Analysis

• Conduct thorough market research to understand the competitive landscape and identify emerging trends in structured products and the broader wealth management space.
• Use market intelligence to refine product positioning, pricing strategies, and distribution tactics, ensuring the firm’s products remain differentiated and competitive.
• Prepare and present detailed market reports and insights to senior leadership to inform strategic decision-making.

7. Regulatory Compliance & Risk Management

• Ensure that all structured products and related activities comply with applicable regulatory requirements and internal policies.
• Work closely with legal and compliance teams to monitor regulatory changes, ensuring the company remains in full compliance in all regions of operation.
• Ensure that risks associated with structured products are well understood, communicated, and managed effectively.

8. Reporting & Performance Tracking

• Track and report on product performance, client feedback, sales achievements, and key performance indicators (KPIs) to senior leadership.
• Provide regular updates on the business development efforts, highlighting key opportunities, challenges, and progress towards goals.

9. Qualifications:

Educational Background:

• Bachelor’s degree or higher in Business, Finance, Economics, or related field.
• Advanced certifications such as CFA (Chartered Financial Analyst), CFP (Certified Financial Planner), or other relevant qualifications are highly desirable.

Experience:

• Strong experience in managing and developing relationships with Independent Financial Advisors (IFAs) and other distribution channels.
• Proven track record of achieving sales and business development targets for structured products or similar investment offerings.
• Minimum of 2–5 years of experience in business development, sales, or product management within wealth management or financial services, with a focus on structured products.

Skills & Competencies:

• Strong understanding of structured products, including derivatives, structured notes, and alternative investments.
• Excellent business development, sales, and relationship management skills, with the ability to work closely with IFAs and clients.
• Analytical and strategic thinking abilities, with a focus on identifying market trends and client needs.
• Ability to explain complex financial products in a clear and understandable way to clients and advisors.
• Strong communication, negotiation, and presentation skills, with experience leading training and educational sessions.
• High level of integrity, professionalism, and ability to work independently and within a team.

Other Requirements:

• Self-motivated, target-driven, and results-oriented.
• Excellent networking and relationship-building skills.
• Strong understanding of financial markets, regulations, and investment products.
• Proficient in using CRM software, Microsoft Office Suite, and other relevant business tools.

About the job:

• Acquire New-to-Bank (NTB) High Net Worth individuals.
• Collaborate closely with internal and external stakeholders across the bank to tailor solutions that align with clients’ needs.
• Identify opportunities to promote banking products to both existing and new clients.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes, and regulatory requirements.

Skills and experience required:

• Excellent interpersonal and communication skills.
• Proficient in presenting effectively and communicating ideas and concepts.
• Possess a good working attitude, high motivation, and a result-oriented approach.

(EA: 94C3609/ R21103354)

(Open to Senior Treasury Execxutive / Analyst candidates!)

Overview

The role holder, reporting to the Financial Controller, is

• To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.
• To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

Requirements:

- Degree in Accountancy or Finance

- Min 3 years of Corporate Treasury experience; with some audit expsoure preferred.

- Senior accountant with Treasury experience are welcome to apply.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

MAIN PURPOSE

• To support / report to SEAO Procurement Associate Director
• To identify cost-saving opportunities, areas and processes that could be optimized, and potential areas of risk through strong business acumen and analytical skills.

KEY RESPONSIBILITIES

Policy & Compliance

• Enforce Procurement policies and guidelines in local level, in line with regional and group direction.
• Work closely with Finance and Compliance departments to monitor the Procure-to-Pay processes compliance with corporate guidelines.
• Educate stakeholders on proper procurement process by organizing training and communication to brands and department requestors.

Strategic Sourcing & Negotiation

• Partnering with stakeholders and budget owners to support sourcing projects, major categories including but not limited to retail store fit-out, Marketing events, PR services, visual merchandizing, IT, Logistics, etc.
• Lead major sourcing projects from RFP/tender to delivery, including but not limited to sourcing, supplier pre-qualification, evaluation, and award.
• Identify opportunities to drive efficiency, synergy and deliver savings and added values to the business.
• Support and coordinate regional and global Procurement initiatives and projects.

Sustainable Procurement

• Continuously optimize supplier panel by regular review of performance and feedback from stakeholders
• Manages day-to-day business relationships with local suppliers; evaluate and improve vendor performance.
• Annual supplier evaluation assessment / supplier CSR audit
• Integrate sustainability in all projects and providing support to group /region ESG initiatives.

Management Reporting

• Manage quarterly Procurement reporting, including but not limited to Dashboard, Spends Analysis, Procurement Project Reports, etc.
• Regular update and communicate with local senior management team on procurement initiatives.

QUALIFICATIONS

• 5 to 8 years of professional working experience with minimum 4-5 years in Indirect Procurement functions ~ HR, Marketing, Events, IT, Facilities etc.
• Good understanding of procurement processes; with indirect categories management experiences and/or in luxury environment a plus
• Strong communication and project management skills to support and effectively manage stakeholders spans across SEAO (SG, MY, TH, VN, AU & NZ) and/or cross-functional teams including presentation and negotiation abilities, able to drive initiatives and deliver concrete results.
• Pro-active approach to tasks and ability to manage several tasks simultaneously and on time.
• A positive attitude and willingness to learn
• Team player with strong collaborative spirit

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Summary

The Asst/Manager, Customer Service and Admin is responsible for achieving the highest level of Customer Service to both internal and external customers, and to provide Administration and Human Resource support to the team.

Responsible for processing order information in a timely manner, system entries, proper

coordination and communication with customers and internal Operations / Transport team, and conducts internal trainings and relevant administrative support.

Job Requirements/Responsibilities:

Customer Service Management

• To establish the Customer Service and Administrative function, including developing and leading a team of executives
• To establish the Standard Operating Procedure (SOP) and Work Instructions (WI) for the Customer Service and Administrative function
• To develop customer satisfaction goals and communicate with department regularly.
• To supervise day-to-day operations in the Customer Service department.
• To record and analyse customer needs and problem, and to provide timely feedback to improve customer satisfaction, optimise customer service quality in all aspect.
• To handle internal and external customers’ enquiry and orders through automated system or manual channels
• To work closely with operations / transport team to ensure enquiries and orders are closed on time.
• To manage feedback and provide proper solutions within the service level, ensure proper follow up and resolution.
• Continuously seek improvement to enhance teams’ performance and work efficiency.
• Review and update customer service procedures, policies, and standards
• Administrative Support

Administrative Support

• Work with the corporate shared services counterparts
• Assist to assess training needs, design, and establish training matrix and training plan.
• Assist to provide or arrange for required training when necessary.
• Assist to arrange for administrative support to HR function such as job advertisement, reviewing resumes and liaising with hiring managers for interview arrangement. Job Description: Assistant Manager, Customer Service and Admin Department: Operations Reports To: Assistant Manager Operations
• Assist to provide office and administrative support, including preparation of Management and Procurement Papers
• Other duties as directed from time to time

Requirements:

• Degree / Diploma in Supply Chain / Logistics / Business related discipline
• Work experience in Customer Service or Operational background would be advantage
• At least 3 - 5 years of relevant working experience in logistics industry, preferably in a healthcare or medical related environment
• Self-starter who is able to work in a fast-paced environment, meet tight deadlines with high level of accuracy.
• Possess positive working attitude with initiatives, good team player.
• Strong linguistics in English and another native language or dialect
• Effective multi-tasking and time management skills
• Strong knowledge and skills in MS Office such as Word, Excel and PPT, preferably VISIO
• Experience in using Warehouse Management Software and Transport Management Software

Additional Notes:

Working Location: 4 Pandan Avenue

Working hours: Monday - Thursday 8,30am - 6.00pm

Friday 8.30am - 5.30pm

The Job:

• Lead, coordinate, and manage joint lab projects in the field of materials and processing technologies, ensuring alignment with company goals and timelines
• Oversee the design, synthesis, and characterization of advanced polymers with debonding on demand functionality.
• Manage the Lead Technology Developer and Scientist
• (Processing Technologies), ensuring high-quality research and development.
• Apply project management skills to prioritize tasks, allocate resources efficiently and track project progress

The Requirements:

• PhD or Master’s in Material Science, Polymer Chemistry, or related field.
• 10+ years of industry experience, with at least 5 years in project management and leadership roles in material development
• Expertise in coordinating the development of materials with debonding on demand (DoD) functionalities and ensuring their commercial viability

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Responsibilities:

Responsible for the P2P fiat product globalization on mobile application and develop product strategies aligned with business goal

Create and maintain the app product roadmap, milestones and backlog with strategic priorities of various overseas market’s product penetration plan

Drive global product & feature shipment and lead beta programs by define the product specification and collaborate with designers, engineers and business stakeholders

Collect and consolidate customers feedback and facilitate user studies to build app product that reflect customers’ needs and requirement.

Conduct market research and analyse data for different regions and work closely with oversea/local operations to deliver market-fit solutions.

Facilitate the communication with cross-functional teams in overseas to coordinate project progress

Requirements:

Deep experience in launching and managing large-scale, global products development cycle with a track record of successful outcomes

5+ years of product management experience; technical expertise required

Methodical in determining customer needs, running prototypes and iterations and making data-driven decisions for product optimizations

Experience with analyzing app traffic and internal data to drive changes in product and growth across the company

Ability to specify product requirements in a clear, succinct manner and work with engineers to deliver on specifications

Strong problem-solving, interpersonal and communication skills

Comfortable with being involved in multiple roles and projects at the same time in a fast pacing environment

Ability to jointly manage projects and keep them on schedule

Strong collaboration skills to influence and inspire internal business team and cross-functional team to drive product adoption and market share

Relevant app product experience from internet company, preferably with e-commerce or peer to peer product experience. Familiar with Web 3 and DeFi ecosystem, protocol and platform. Experience in AML and risk control modelling is a plus

The Company

With a global presence, our client is in the maritime industry. They are looking for a Senior HR Manager to oversee the day-to-day HR function. This is a regional role.

The Role

Reporting to the Head of HR, you will:

• Assist in developing, reviewing, and updating HR policies and procedures.
• Advise internal stakeholders on compliance with local and regional employment regulations.
• Lead, support and provide guidance to team members in projects such as implementing HR systems as well as day to day HR operations, including recruitment, onboarding, benefits administration, and offboarding.
• Ensure accurate HR records, databases, and documentation are in place.
• Lead or participate in regional salary benchmarking for internal equity and market competitiveness.
• Collaborate on the design and management of competitive salary structures and Total Rewards strategy across the region.
• Review HR reports and ensure timely submission of statutory surveys and compliance reports.
• Conduct HR compliance audits and work with head of HR on corrective measures.
• Continuously recommend improvements and streamline processes and systems for greater efficiency.
• Support HR infrastructure setup in new regions and stay updated on employment law changes.
• Your Profile

You should have a Degree in HR/Business Studies, IHRP certified will be advantageous. You possess a minimum of 7 years of experience in the relevant capacity, are well versed with local and regional employment law, have excellent communication and interpersonal skills, have strong stakeholder management skills and are a self-starter.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13104815, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Job Summary: We are seeking a skilled ServiceNow Consultant with a strong background in IT Operations Management (ITOM), Configuration Management Database (CMDB), and Common Service Data Model (CSDM) to join our team. The ideal candidate will have hands-on experience in implementing and managing ServiceNow solutions that drive efficiency and enhance IT service delivery. The candidate should also have past experience in IT Service Management (ITSM) and Strategic Portfolio Management (SPM) modules.

Key Responsibilities:

• Lead the implementation and optimization of ServiceNow ITOM solutions, ensuring alignment with business objectives.
• Design, configure, and maintain the CMDB, ensuring data accuracy and integrity.
• Implement and promote the CSDM framework to standardize and enhance service management practices.
• Collaborate with cross-functional teams to gather requirements, develop functional specifications, and deliver effective ServiceNow solutions.
• Provide training and support to end-users and stakeholders on ITOM, CMDB, and CSDM functionalities.
• Conduct regular audits and assessments of the CMDB to ensure compliance with industry standards and best practices.
• Identify opportunities for process improvement and automation within ServiceNow.
• Stay updated on ServiceNow releases and new features, recommending enhancements that benefit the organization.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience implementing ServiceNow solutions, particularly in ITOM, CMDB, and CSDM.
• Strong understanding of ITIL processes and frameworks.
• ServiceNow certifications (e.g., Certified Implementation Specialist, ITOM) are highly desirable.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to effectively collaborate with technical and non-technical stakeholders.
• Ability to manage multiple projects simultaneously and meet deadlines.

Preferred Skills:

• Experience with ServiceNow Discovery, Service Mapping, and Event Management modules.
• Knowledge of integration strategies with other ITSM tools and systems.
• Familiarity with scripting languages (e.g., JavaScript) and ServiceNow development best practices.

Job Purpose:
To oversee all aspects of assigned projects, including planning, budgeting, and logistics, ensuring successful and timely completion.

Responsibilities:

• Manage smart building management and extra-low voltage (ELV) systems in the built environment sector.
• Ensure project deliverables meet each phase's requirements, including compliance with scope, technical specifications, and budget.
• Supervise and communicate with stakeholders, ensuring timely project completion.
• Lead and motivate engineers, supervisors, and workers under your charge.
• Maintain productivity and quality standards while adhering to environmental, occupational health, and safety regulations.
• Oversee the custody, control, and maintenance of equipment and special tools used by the department.
• Foster strong, cooperative relationships with clients.
• Monitor and control project budgets.

Requirement:

• Degree in Electrical and Electronic Engineering or Building Technology.
• At least 5 years of experience in project management, specifically in smart building and ELV systems, or mechanical and electrical (M&E) turnkey projects.
• Proven leadership in managing teams.
• Project Management Professional (PMP) certification is an added advantage.

Competencies:

• Strong project management and time management skills.
• Effective team leadership and ability to build positive peer relationships.
• Resourceful problem-solving abilities.
• Competent in managing and measuring work productivity.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Benefits

1. Competitive Earning Potential: Basic salary up to $3,000, plus $200 transport allowance and commission, with potential monthly earnings above $4,000.
2. Autonomous Role: 100% hunter role with full ownership over sales targets and client acquisition.
3. Professional Growth: Develop expertise in B2B sales within a high-growth, fast-paced environment.
4. Location: Sims Lane, close to amenities and public transportation.
5. Dynamic Work Environment: Join a motivated team focused on innovative sales and client acquisition strategies.

Job Description

We are looking for an ambitious and driven Sales Manager to join our team. As a 100% hunter, you will prospect, connect, and close deals with new clients, creating opportunities that drive our growth. This role offers autonomy and challenges, ideal for someone who thrives in a high-growth, target-driven environment. You’ll use your sales acumen to build relationships, recommend tailored solutions, and make an impact on our business success.

Roles & Responsibilities

• Actively prospect and acquire new clients through cold calling and social outreach.
• Sales targets, managing and achieving monthly growth goals.
• Identify business opportunities, conduct market research, and implement effective sales strategies.
• Set up meetings with potential clients, offering solutions that meet their needs.
• Collaborate closely with team members to ensure seamless sales processes and results.

Requirements

• At least 1 year of relevant B2B sales experience, preferably in a high-growth company.
• Proficiency in understanding the Accounts Receivable Cycle.
• Highly motivated and resilient with a “hunter” mindset.
• Able to work independently with strong organizational and communication skills.

Additional Information

• Location: Aljunied
• Compensation: Up to $3,000 basic + $200 transport allowance + monthly commission (potential to exceed $4,000).
• Working Days/Hours:Monday to Thursday: 9am - 7pm
  Friday: 9am - 6pm

Job Description

• Provide project management for upgrading and improvement of infrastructure facilities, routine and cyclical project which includes providing input during project conceptualizing stage, developing and facilitating action plan to ensure coherence in planning parameters for facilities, timely execution of planning/action.
• Working closely with Adviser to Grassroots Organisations, panel of external consultants and contractor.
• Monitor and evaluate all on-going projects; ensure that all works in progress are in-line with the proposed work schedules and budget and approve budgets and operation expenditure in line with the financial policy.
• Any other duties is assigned by the Supervisor.

Job Requirements

• Minimum Diploma/ Degree in Building/Project Management or its equivalent.
• Minimum 5 years of relevant experience in project management; cyclical work such as Addition & Alteration, Repairs & Redecorations and fitting out works.
• RTO certified
• Good interpersonal and leadership qualities.
• Strong command of English, both written and spoken.
• Proficiency in MS Office.
• Independent, resourceful and able to perform under pressure with minimum supervision.
• A team player with good interpersonal and organization skills.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Job description

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Qualifications

Job responsibilities

• Identify potential strategic risks to users or Google products, conduct impact assessments, and develop mitigation strategies to manage product abuse, high-stakes events, and global crises specifically in the world of Google Ads.
• Contribute to the building of a Google Ads-focused issue mitigation pod on the team and lead projects that contribute to crisis management.
• Review past incidents, identifying context, root causes, and strategic actions for improvement in the business generation space, and propose, communicate, and drive initiatives to strengthen future response across Trust and Safety.
• Take command in critical Ads incidents, ensuring coordination and communication across teams for resolution, minimizing negative user and organizational impact.
• Work with sensitive content or situations and may be exposed to graphic, controversial, or upsetting topics or content.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in Trust and Safety, policy, cyber-security, or related fields.
• 5 years of experience in escalation management, crisis management, or a related field.
• Experience in cross-functional collaboration and stakeholder management across multiple issues.
• Experience with managing escalations and crises, and working with front-line teams and executives at the same time.

Preferred qualifications

• Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety.
• Experience working with policy teams.
• Experience with Google products, infrastructure, and types of online abuse.
• Ability to work across time zones, including weekend oncall work.
• Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

As the Project Manager for the Joint Lab, you will be responsible for overseeing a team working on cutting-edge Debonding on Demand (DoD) materials and advanced processing technologies. You will manage projects that synthesize and characterize innovative polymers with controlled debonding capabilities, while ensuring smooth

collaboration between key stakeholders. The position involves guiding the work of a Lead Technology Developer (DoD Materials) and a Scientist (Processing Technologies), focusing on materials innovation and driving progress from concept to implementation.

Key Responsibilities:

- Lead, coordinate, and manage joint lab projects in the field of DoD materials and processing technologies, ensuring alignment with company goals and timelines.

- Oversee the design, synthesis, and characterization of advanced polymers with debonding on demand functionality.

- Manage the Lead Technology Developer (DoD Materials) and Scientist

(Processing Technologies), ensuring high-quality research and development.

- Apply project management skills to prioritize tasks, allocate resources efficiently, and track project progress.

- Drive innovation in DoD materials by coordinating interdisciplinary teams and collaborating with external R&D partners.

- Maintain a strong focus on materials science, ensuring that all projects meet technical and commercial requirements.

- Contribute to the development of intellectual property (IP) through literature and patent searches, collaborating with legal teams where necessary.

- Foster open innovation opportunities through external partnerships,

strengthening collaborative efforts in materials science and polymer chemistry.

- Report project progress to senior management, stakeholders, and crossfunctional teams, ensuring transparency and alignment with business objectives.

- Develop and implement project management best practices, ensuring timely delivery of milestones, risk management, and budget control.

Requirements

- Strong background in Project Management with a solid understanding of material science, particularly in polymer chemistry and processing technologies.

- Proven ability to manage complex projects, lead interdisciplinary teams, and align research activities with business goals.

- Expertise in coordinating the development of materials with debonding on demand (DoD) functionalities and ensuring their commercial viability.

- Proven leadership experience, ideally in managing scientists and technology developers in a research and development setting.

- Experience in collaboration with external R&D partners and driving open innovation initiatives.

- PhD or Master’s in Material Science, Polymer Chemistry, or related field.

- 10+ years of industry experience, with at least 5 years in project management and leadership roles in material development.

- Strong communication skills for interacting with both technical teams and senior management.

- Strong organizational and software skills, including project management tools and Microsoft Office.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we are looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As a member of the Palo Alto Networks sales team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Must have experience handling commercial and whitespace accounts in Laos and/or Myanmar
• Understands the power of channels and has strong channel relationships with both T2 partners and Distributors
• Prior experience in selling direct and through channel partners
• Prior experience in inside sales
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Great communication and presentation skills
• Proven track record by exceeding business quotas regularly for the last 3+ years

Qualifications

Your Experience

• 5+ years of above quota sales experience in Laos and/or Myanmar territory
• Prior experience selling Technology solutions to commercial grade accounts
• Prior experience selling network infrastructure based security appliances including but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches will be a plus
• Practical knowledge of routing and switching products that will be installed adjacent to the Palo Alto Networks appliances
• Strong communication (written and verbal) and presentation skills, both internally and externally
• Experience working in a high growth environment
• Experience working with Channel partners and understanding of a channel-centric go to market approach

Additional information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

Our Commitment

We are trailblazers that dream big, take risks, and challenge cybersecurity status quo. Its simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Introduction to ICAI:

The International Centre of Aviation Innovation (ICAI) is set up to manage R&D related to the next generation Air Navigation Services, Smart and Automated Airport to drive innovation in the aviation ecosystem. It manages a series of research programs involving the various local research institutes and IHLs. Given its international orientation, it also works with industry partners to promote new concepts that will support regional collaboration in airspace management.

This Role:

The responsibilities for this role include performing the grant administration of all the projects which are undertaken by ICAI and providing support for various finance administration activities. The incumbent shall report to the Programme Manager who is in-charge of all the research activities in the organisation. The specific job responsibilities include:

Grant Administration:

• Validate claims submitted by grantees to ensure compliance with grantor’s funding guidelines.
• Manage accounts receivable to ensure billings and collections are done in timely manner.
• Administer the grants in timely manner.
• Assist Programme Manager on grant variations, extensions and other change requests.
• Assist in submission of progress and final reports.
• Monitor and keep track of the expenditures of the grants awarded.
• Assist in preparation of grant related financial reports.
• Perform finance-related tasks such as fund management, preparation and analysis of financial statements for audit and reporting to relevant authorities.
• Liaise with relevant government authorities and other departments on grant related issues.
• Assist in management reporting, monitoring expenditure, cash flow and taxation matters.
• Ensure compliance to applicable standards, policies and procedures including Singapore Financial Reporting Standards.
• Plan and liaise with external auditors on the year end closing.
• Any other finance duties assigned from time to time.

Finance Administration:

• Prepare annual budget and regular projections
• Prepare monthly/quarterly reports for submission to Group Finance
• Analyze monthly P/L, monitor against budget and provide commentaries and present to management using infographics and dashboards
• Review balance sheet schedules and take action to clear outstanding items
• Approve expense claims, ensuring claims are properly supported, compliant to policies and within budget
• Business partnering with departments to provide guidance in financial matters, policies and procedures
• Review, improve and automate work processes for productivity and efficiency
• Participate in ad hoc projects

Qualifications

• Degree in Accountancy, ACCA or related disciplines.
• At least 5-6 years of relevant working experience in a grant management role.
• Excellent analytical skills, problem solving, interpersonal skills with proven ability to communicate effectively across all levels.
• A dynamic individual with the ability to multi-task in a fast-paced environment.
• Sound knowledge of Microsoft Excel.

More Information

Job Type: Contract (2-year, renewable)

Location: PLQ 3

Summary

We are looking for a dedicated Accounting and Administration Executive to manage our small office and support our operational needs, located at Bedok, Singapore.

Responsibilities

- Maintain accurate financial records and ensure compliance with local regulations.

- Prepare and process invoices, expense reports, and payroll.

- Enter customer invoices and statements into the accounting system.

- Perform monthly reconciliations of bank accounts and financial statements.

- Assist in budgeting and forecasting processes.

- Prepare financial reports for management and stakeholders.

- Handle accounts receivable (AR) collections and follow up on outstanding payments.

- Provide assistance and resolve issues related to billing and payments.

- Oversee day-to-day office operations, ensuring a productive work environment.

- Manage office supplies inventory and procurement.

- Coordinate scheduling and logistics for meetings and events.

- Handle correspondence, including emails and phone calls.

- Support HR functions, including recruitment processes and employee onboarding.

- Collaborate with team members to ensure smooth communication and workflow.

- Provide administrative support to management and staff as needed.

- Assist in the implementation of office policies and procedures.

Qualifications

- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

- Minimum 3 years of experience in accounting and administrative roles, preferably in a small office environment.

- Proficiency in accounting software and Microsoft Office Suite.

- Strong organizational skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

What Our Client Can Offer

- A dynamic work environment with a focus on sustainability.

- Opportunities for professional growth and development.

- A supportive team culture within a small office setting.

Interested Candidate, please send resume to [email protected]

We regret only shortlisted candidate will be contacted. Thank you.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotelsAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

We are looking for candidates who can build The Garcha Group brand digitally on all platforms leading to direct measurable revenue for all hotel rooms and F&B outlets.

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

Position Requirements:

- Minimum 5 years of relevant experience in the digital marketing field, of which, minimum 2 years of experience in a hotel

- Education in digital and social marketing strategies, marketing communications, advertising, and selling with a combination of proven activities.

- Recognizing current trends, marketplace attitudes and company intelligence.

- Photography, graphic design, videography and editing skills.

- Basicdesktop publishing skills including inDesign, photoshop or equivalent.

- Excellent command over written and spoken English.

- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional

- Degree in Marketing, Hospitality/Tourism/Hotel Management or equivalent.

Required Skills: digital media, social media, tripadvisor, instagram, facebook, mailchimp,

photography, graphic design, luxury, travel, curiosity, Initiative, can-do attitude, intelligent,

perfect grammar, energy, well-groomed, pride

To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years experience in similar position in a nursing home / geriatric ward
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected] or contact us at +65 6721 9231.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Project Manager to join their Project Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Project Manager:

• Manage and execute projects across local and regional locations.
• Review tender documents and contracts to ensure project alignment.
• Plan schedules and coordinate on-site activities with project teams.
• Attend client, consultant, and contractor meetings to discuss project progress.
• Collaborate with sales team as needed to support project-related goals.
• Ensure compliance with Workplace Safety and Health standards at project sites.

Requirements:

• Diploma in Mechanical Engineering
• 3 - 5 years project management experience in relevant industry
• Experience with ACMV and possess own transport is an added advnatge

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Details:

Working Hours: 8:45 AM to 5:30 PM
Location: Pioneer
Salary: $5,000 - $7,000, with AWS + Variable Bonus

Transport: 2 way transport pickup from Jurong East

Job Responsibilities:

• Develop and implement import strategies to ensure smooth and cost-effective operations.
• Coordinate with suppliers and third-party logistics (3PL) to manage import processes, container clearance, and timely unstuffing.
• Track and update shipping schedules in Navision, ensuring timely and accurate delivery.
• Provide weekly import reports to management and R&D teams, and communicate any changes to vessel schedules or shipping info.
• Lead end-to-end transfer of raw materials and finished products between warehouse and production plant.
• Ensure damaged goods are reported for claims and oversee sample transfers for testing.
• Plan monthly import activities and warehouse storage to drive cost savings and optimize space.
• Prepare inventory aging and monthly forecast reports, and follow up on aged or sample stock.
• Ensure compliance with import regulations, company procedures, and ISO standards.
• Oversee transportation and monitor shipments to ensure timely arrival and proper documentation for customs clearance.
• Analyze and manage the budget for import shipping, identify cost-saving opportunities, and verify invoices from 3PL.
• Resolve any issues related to shipments such as delays, damages, or discrepancies, and act as the main liaison between internal teams and external suppliers.
• Supervise and train the import shipping team, conduct performance evaluations, and promote team development.
• Stay updated on industry technology advancements, manage Navision system updates, and identify potential risks in the import process.

Requirements:

• Bachelor's Degree or Diploma in Supply Chain, Logistics, or a related field.
• Minimum of 7 years of managerial experience in manufacturing or relevant industries.
• Proficiency in Microsoft Office and Navision ERP system.
• Strong communication skills with the ability to multitask in a fast-paced environment.
• Positive team leader with experience organizing and leading teams to achieve operational excellence.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Regional eDiscovery Operations Manager, VP (CYBERSECURITY ENGINEER)

We’re seeking someone to join our Global eDiscovery and Investigations group as a Case Management/ eDiscovery operation manager in Cyber.

The group is responsible for managing requests for electronic data and digital forensic investigations that relate to Litigation, Regulatory matters, Compliance, Employee Investigations as well as Incident Response and Cyber Security events. The team ensures that requests are adequately formed, tracked and responded to in an efficient and accurate manner. This is an excellent opportunity to join a dynamic global function in the Singapore office.

eDiscovery Operations Team
The team will perform electronic data discovery/collection work that includes, but not limited to, collecting and analyzing data from electronic data sources such as email archives, infrastructure logs and network file servers. The data will be provided to clients both internal and external to the Firm.
Communicating complex technical matters and extensive interaction is required with colleagues both internal and external to IT including Legal, Corporate Security, Human Resources, IT Security, Engineering teams, and other Business groups. Candidates must be well organized, have strong communication and time management skills, as well as being detail orientated and analytical. They must demonstrate initiative, good judgement, be confident working independently and be comfortable handling sensitive, confidential information.

Technology
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cyber Security Engineering Manager position at Vice President level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.

Morgan Stanley
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on

What you'll do in the role:

>Lead and manage Asia eDiscovery operations team which is part of the silo within the ISIMI department (Information Security Incident Management and Investigations department within CDRR)

>Perform eDiscovery collection and analysis of data collected if required, and communicate status updates for various stakeholders

> Responsible for the management of the Regional GEDI eDiscovery operational queues, includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders
> Includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders
> Identifies and designates eDiscovery case lead specialist on large and/or complex matters in order to coordinate collection efforts, partnering with eDiscovery collections specialists
> Act as eDiscovery case lead to communicate expectations to stakeholders on sensitive or complex matters
> Supervises eDiscovery case lead/ collection specialist's work products to ensure quality of deliverables
> Identify potential issues that may arise in eDiscovery matters and work with key stakeholders to address
> Provides sign off and acts as primary escalation for eDiscovery related issues
> Leverage eDiscovery expertise to engage Legal partners in order to shape effective and cost savings collections requests
> Train and mentor staff on eDiscovery processes to ensure adherence to procedures and any emerging technologies to support data collections
> Creation of eDiscovery reporting to identify trends and highlight any resourcing requirements

What you'll bring to the role:

>Experience in effectively executing IT strategy, delivery and complex initiatives.

>Ability to present information in a clear and concise manner to technology and business leadership.

>Advanced understanding of functional area and competent understanding of competitive environment.

>At least 8 years' relevant experience would generally be expected to find the skills required for this role.

> Robust knowledge of the Electronic Discovery Reference Model (EDRM) framework and standards, including implication of international data collection
> Comprehensive knowledge of data retrieval from message archive systems or data repositories, including formulation and troubleshooting of complex data collection criteria
> Technical knowledge with basic use of Windows and Unix command and strong Microsoft Excel reporting
> Strong written and verbal communication skills, ability to articulate technical information in a concise manner to non-technical audiences
> Experience with handling sensitive and confidential information
> Strong organizational skills - with good time management, ability to handle multiple priorities, detail-oriented and prioritize works with good judgement
> High level of work ethic - demonstrated by following policies and procedures, making good judgement and escalating issues promptly
> Flexible with work hours - on-call and weekend coverage required
> In-depth knowledge of technology risk and security, and infrastructure knowledge within the Financial Industry
> Knowledge of messaging systems and Cloud environment is a plus
> Experience working in regulatory, compliance and/or litigation group within the Financial Industry
> Experience in working with people in different regions and time zones
> Industry certifications is an advantage but not required

What you can expect from Morgan Stanley:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect, and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and

inclusive environment where all individuals can maximize their full potential. Our skilled and

creative workforce is comprised of individuals drawn from a broad cross section of the global

communities in which we operate and who reflect a variety of backgrounds, talents,

perspectives, and experiences. Our strong commitment to a culture of inclusion is evident

through our constant focus on recruiting, developing, and advancing individuals based on their

skills and talents.

Roles & Responsibilities

Veracity is part of RGP's family of brands, a consulting arm that solves business problems by delivering digital workflows that matter. Veracity is one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we have an opening for Software and Application Manager.

As a Software and Application Manager, you will be leading global teams and supporting multiple projects deploying ServiceNow based solutions for Veracity clients globally.

Your duties include working directly with clients, analysing and planning business strategy, and advising clients on technology solutions. You are also responsible for leading the team during client projects and overseeing its daily operations.

Software and Application Manager is also responsible for delivering outcomes for our clients. You will be conducting needs assessments, configuring applications, integrating third-party apps, building, and maintaining relationships, training and ongoing client support and follow-up. You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.

Key Responsibilities

• Participation in client engagements, reporting to engagement managers
• ServiceNow platform development
• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
• End-to-End development and complex workflows
• Applies innovative technical solutions to business and the application processes
• Defines and documents procedures for processes and workflows
• Works on multiple projects as a project team member, occasionally as a project leader
• Responsible for troubleshooting problems as reported by users
• Communicates effectively with management and other members of the project
• Additional duties as assigned and defined by management
• Investigate, document, and analyse key client organizational processes
• Maintain an effective client follow-up system to ensure that clients are contacted regarding project progress and overall satisfaction
• Take charge of finding information sources, gathering, and interpreting problem statement, execute analysis and present findings to team members and stakeholders
• Contribute to the development of a strategic vision for product development and enhancement
• Design and architecture solutions in appropriate platforms
• Applying in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements
• Providing advice to customers regarding industry best practices and process methodology
• Conduct analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems across functional areas
• Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems
• Enhance & increase ServiceNow knowledge by doing continuous learning, training and certification
• Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team. Motivate team members and assesses their performance.
• Provides help to management, including hiring and training, and keeps control updated on team performance.
• Own project delivery

Basic requirements

• 5-9 years of professional experience
• Expert ServiceNow knowledge
• Expert JavaScript knowledge
• Comfortable with organization leadership roles and working towards the organization’s goal & values
• Openness to travel
• Tertiary education preferred

Professional qualifications and education requirements

• Extensive ServiceNow project experience
• Ability to work independently
• A logical and systematic approach to solving analytical tasks.
• Willingness to invest time in its knowledge and competencies
• Communication and presentation skills (verbal & non-verbal)
• Team leading & project management skill
• Embrace design thinking
• ServiceNow Certified System Administrator (CSA)
• At least 2 ServiceNow Certified Implementation Specialist (CIS)