Job description for Training & Development role

Curriculum Development

• Work with internal and external stakeholders to determine training needs, establish, develop and operationalize competency frameworks, develop training materials, and implement training programs for aspiring cybersecurity professionals.
• Develop and implement training materials and training aids for various modes of delivery such as classroom/virtual delivery and e-learning.
• Assist in performing cybersecurity research & development.
• Ensure that the training is aligned with the latest industry and market best practices and latest developments.

Training Delivery

• Conduct theory and practical training for certificated cybersecurity courses.
• Implement training quality assurance system including the Train-The-Trainer (TTT) training for quality assurance of training delivery.
• Ensure training quality of the training rolled out through gathering and tracking of feedback from participants and implementing continuous improvements.

Training Programs Administration and Management

• Manage and implement multiple training programs in accordance with business needs and regulatory requirements.
• Plan the annual training budget and training calendar for training programs and/or e-learning.
• Execute the annual training plan and programs and schemes and ensure their timely implementation within budget.
• Ensure compliance of the training administration, including documentations, with internal policies and procedures and external regulatory/certification requirements.

Business Development

• Develop partnerships with Institute of Technical Education (ITE), MILE2 training & certification provider, and/or other cybersecurity certification provider to design and deliver cybersecurity training.
• Promote cybersecurity training & certification internally and externally (channel and associate partners).
• Working closely with the sales & marketing team, in driving the marketing strategy for the training.

Requirements:

• Diploma in any discipline, preferably ACTA certified
• At least 1-2 years of experience performing training courses
• Strong planning, analytical and problem solving skills
• Excellent time management and organisational skills.
• Good communication skills
• Ability to work independently and under pressure

We are looking for an enthusiastic Education Consultant to answer requests from parents looking for their children’s education needs and liaise with schools in Singapore.

Note: This role is suited for a stay home mom who wants to earn some extra income. It can be a 20 to 30 hour-per-week role. Flexible with timing. Can start anytime.

You will be responsible for influencing/assisting existing or potential customers to find the right education programmes for their children via Skoolopedia.com, one of the leading preschool and enrichment portal in Singapore.

The goal is to promote business growth and share with parents what and how Skoolopedia can do to help parents connect with schools.

The suitable candidate will have the opportunity to learn more about digital marketing and eCommerce. If the fit is right, it is possible to develop into a full time role.

Responsibilities

• Email correspondence to/with schools and parents’ enquiries. May need to follow up with calls to explain or clarify information given.
• Use scripts to provide information about product’s features, prices etc. and present their benefits. Training will be provided.
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to visit schools such as school tours.
• Record the customer’s personal information accurately in a systematic manner.
• Deal with complaints or doubts to safeguard the company’s reputation.
• Keep records of calls and record useful information.

Requirements

• Have the patience to follow up with parents’ childcare/enrichment needs.
• As a parent, you can relate well and connect with parents’ perspectives.
• Proven experience in a customer service role.
• Working knowledge to use Excel and Google Sheets.
• Multi-tasker with excellent communication skills.
• Proficient in English and another language.

This role is suited for a stay home mom who wants to earn some extra income. It can be a 20 to 30 hour-per-week role. Flexible with timing. Can start anytime.

• To cultivate good Work, Safety & Health environment at workshop.
• To upgrade the skill set of the technicians through the Workshop Foreman/Executive, Technical Dept. & Factory support/resources.
• To ensure quality repairs for all service and repair works meet the service standards of the Factory.
• To feedback and follow up on technical issues with Technical, Reception, Workshop & Factory to resolve them expeditiously.
• To support the Workshop Executive to counsel workshop staff on poor technical performance to maintain workshop technical competencies.
• To keep records and accountability for all equipment and special tools are well maintained.
• To conduct meetings with Workshop Executive daily on quality performance, workshop loading capacity planning and operational issues.
• Support service reception for technical advice and conduct upfront diagnostic/test drives with customers.
• Recommends continuous areas of improvement on implementation of preventive and corrective actions/methods.
• Maintain a clean, orderly, and safe environment and help to look after the welfare and interest of the workshop staff.
• Collaborate and Co-operate harmoniously with other BU/departments for the company’s common goal and objectives.
• Assist in other company’s requirements when directed and work within the authority of a Technical Executive. Perform work with due diligence on other projects and tasks assigned.

• At least 3 years in automotive trade service/ repair, with 1 year in a supervision position.

• NTC 2 in Automotive Technology (Light Vehicle) or higher educational level
• Experience in basic product training
• Good communication and interpersonal skills
• Good management and supervisory skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Reporting to the Manager, you will be supporting key administrative matters for the learners that would include credit transfers and exemptions, candidature, leave of absence, module registration, tuition fee/grants and appeals.

Responsibilities

• Assist in credits transfer and exemptions, candidature, leave of absence, module registration, and tuition fee/grant-related matters.
• Assist in resolving appeal cases within required timeline.
• Manage related enquiries and communication with all internal and external stakeholders, including our overseas universities partners and learners
• Support in any other administrative matters and projects as assigned.

Requirements

• A-Level qualification/Diploma from a recognised institution
• Proficient in Microsoft Office applications
• Good communication skills with a strong command of written English.
• The ability to work independently while demonstrating excellent teamwork.
• A detail-oriented and meticulous approach to tasks.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

As a Clinical Excellence and Training Intern, you will play a pivotal role in assessing the quality of our psychological & coaching services (webinars, talks, coaching sessions, clinical sessions, etc.). Your responsibilities will include analyzing feedback from various stakeholders, identifying improvement areas, and implementing systems to improve quality of services.

• Analyze current webinars and in-app sessions to evaluate their quality.
• Solicit and gather feedback from speakers/providers, clients/audiences, and HR representatives/companies.
• Collaborate with cross-functional teams to understand multiple perspectives and incorporate feedback into improvement strategies.
• Monitor and evaluate the quality and satisfaction levels of sessions and webinars.
• Address and respond to provider-related complaints regarding sessions and webinars

• Currently pursuing a degree in Psychology, Counselling, or related discipline
• Strong analytical skills with attention to detail
• Excellent data analysis capabilities, with a keen eye for identifying trends and patterns
• Exceptional problem-solving skills and the ability to generate innovative solutions
• Excellent communication and interpersonal skills to effectively collaborate with various stakeholders
• Fluent in other APAC language is a plus

STARCHAMPS @ Toa Payoh is looking for a passionate Primary English and Creative Writing Teacher to join our team!

All Teaching Materials and Training will be provided.

Working hours: Part-time basis and timing to be discussed during interview. Classes are usually conducted on weekdays afternoon/evening and weekends during the day. Start in Mar/Apr.

Job Description

• Delivering lessons in accordance with StarChamps's curriculum for students between pre-Primary to Secondary level, using various teaching methods to ensure a high quality of learning
• Marking students' work and going the extra mile for weaker students
• Classroom administration
• Completing student progress reports for students each term
• Establishing and maintaining good relationships with students and parents
• Providing term updates to parents on students’ performance and progress
• Create and maintain a safe and conducive learning environment for students, safeguarding their safety and health at all time

Job Requirements

• A Degree in any discipline (Preferably related to English/Creative Writing
• Minimum 1 yr of teaching experience in English/Creative Writing
• Must have the passion to teach
• Has to be comfortable with use of technology in class
• Able to teach secondary level will be a plus
• Can commit for until end of November
• We regret to inform that only shortlisted candidates will be contacted for interview

Responsibilities

• Provide quality customer service to potential/current customers, students, parents and guardians.
• Ensure the satisfaction of customer needs in the best possible way.
• Respond to customers in person or through the telephone and emails
• Ensure proper student registration process and management.
• Collect registration, tuition fees and update student account.
• Maintain stock of books and uniforms on a monthly basis.

Qualifications

• Minimum GCE 'N' Level.
• Minimum 1 year of customer service experience.
• Candidates without experience will be considered.

The role will be supporting Getinge's Academy in coordinating, and administrating training related activities in the South Asia Pacific regions. This includes tasks supporting content management as well as training delivery.

Duties & Responsibilities:

Coordination and administration of Content Management

• Learning Management System (LMS) administration, including uploading of master files and creation of courses and certification curricula
• Administration and set-up of learning path in LMS and Learning Transfer System (Promote)
• Coordination of the localization of content (inc. adaptations, translation and approvals)
• Document management and uploading of updated master files

Coordination and administration of Training Delivery

• Collaborate with regional stakeholders (Sales, Service, HR, QRC, Finance, etc...) for training related matters
• Class administration in Learning Management System (LMS)
• Administrate access requests from external users in MyProfile
• Coordination of trainers, participants, facilities, equipment and other resources
• Coordination of site administration (classroom delivery), i.e. securing practical arrangements in collaboration with local support (material preparation, participants logistics, catering, etc...)
• Monitor training related pre- and post-work
• Collection, consolidation and sharing of participant and facilitator feedback
• Continuously follow up on certification and recertification activities for customer facing staff to ensure compliance
• Support audits by retrieving training data upon request

Support development & users in Learning Management System (LMS)

• First line LMS support for learners, trainers, managers and various Academy roles
• Act as LMS trainer for the various roles when required
• Manage requests from External Partners for LMS access
• Take part in development & testing of new functionality in LMS

Requirements:

• Previous exeprience from training operations or administrations
• Proven coordination and project management skills
• Experience & skills in contemporary learning management system is meriting
• Academic diploma (education, administration or similar)
• Persistent, structured and organized
• Solution-oriented with ability to proactively resolve issues
• Excellent communication skills
• Fluent in English and other language/s spoken in region covered
• Intercultural skills and capacity to work in a cross-functional global team