Job Scope:

• Attend to inbound calls with good manner.
• Provide accurate and timely information based on customer’s needs
• Transfer calls to respective department following customer’s request
• Keep records of all conversations in call centre database
• Provide administrative support such as preparing daily performance reports

Job Requirements:

• Minimum N/O level
• Excellent communication skills
• Comfortable to work in call centre environment

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

We are seeking a Public RelationsOfficer (PR office) to nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.

Responsbilities includes:

· Coordinating all public relations activities

· Developing a marketing communications plan including strategy, goals,

budget and tactics

· Developing a media relations strategy, seeking high-level placements in

print, broadcast and online medias

· Direct social media team to engage audiences across traditional and new

media

· Leverage existing media relationships and cultivate new contacts within

business and industry media

· Manage media inquiries and interview requests

· Create content for press releases, byline articles and keynote

presentations

· Monitor, analyze and communicate PR results on a quarterly basis

Responsibilities:

• To plan,manage, oversee, and be responsible for all aspects of the health, safety, and environmental matters.
• To assist Safety Officer on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and safety standards.
• To be responsible for health, safety, and environmental control matters.
• To assist Safety officer to liaise and co-ordinate with stakeholders, authorities, and agencies, and other Consultants employed by Developer.
• To ensure risk assessment and safe working procedures are properly executed on site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• To wear appropriate personal protective clothing/equipment and observing all safety requirements/procedures.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Requirements:

• Bachelor degree in Safety, Health and Environmental Management
• At least 2 years of relevant experience in the construction industry.
• Must be a completed the Earth control measure officer course.
• Must be certified as a BCSS

• Join a growing M&E company
• Attractive Benefits

Key Responsibilities:

• Carry out scheduled O&M tasks and ad-hoc maintenance within deadlines, ensuring top-quality standards.
• Conduct routine equipment inspections, completing and submitting checklists promptly to the supervisor.
• Perform preventive and predictive maintenance, ensuring timely submission of records.
• Handle corrective maintenance for equipment breakdowns and submit relevant documents.
• Report equipment issues to the supervisor and assist in implementing fixes.
• Support operational activities as required.
• Perform initial troubleshooting, reporting findings, and assist with advanced troubleshooting.
• Supervise contractors to ensure work meets standards.
• Report any anomalies or potential damages immediately.
• Maintain a safe, clean environment by following EHS procedures.
• Monitor and manage stock levels of parts and supplies.
• Undertake other duties assigned by the supervisor.

Required Skills/Abilities:

• Conduct system condition assessments.
• Estimate labour for complex mechanical installations.
• Develop expertise in assigned equipment.
• Demonstrate leadership and client management skills.
• Proactive, independent, able to work under pressure with minimal supervision.
• Strong communication skills and a positive mindset in a fast-paced environment.

Education and Experience:

• Minimum ITE Higher Nitec in Engineering (mechanical, electrical, or industrial).
• Minimum 3 years' experience in facilities engineering or similar.
• Knowledge of fire alarm systems, vehicle barrier system and emergency response system.
• Understanding of building regulations and health & safety.
• Strong communication skills, able to work well with non-engineering colleagues.
• Problem-solving skills with the ability to troubleshoot on the spot.
• Must be willing to travel to Changi T4

We are seeking a finance officer for our client S5 Asia Pte Ltd.

Job Title: Finance Officer (Salary $2500-$3000)

Job Responsibilities:

-Maintaining accurate and up-to-date records of finance transactions, including accounts payable and receivable, general ledger entries and bank reconcilliations

- Prepare invoices for reporting

- Preparing all final disbursement accounts (FDA) accurate and within deadlines

- Prepare and arrange ‘Cash to Master (CTM)’ with vendors

-Process payment to suppliers and staff reimbursement

- Prepare monthly AP journals, postings and schedules

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications:

Proficient in Microsoft Excel and D365

Numerical skills and attention to detail

Diploma in Accountancy or equivalent

Work Location: The Metropolis #02-01 (Next to Buona Vista MRT)

Working Hours: 9-5pm (Monday to Friday)

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Description

• Review the assignment under status TRC-TEAM from debt recovery officers daily.
• Conducts tracings to locate contact details of debtors/customers through search files, media & etc.
• Updating new contact found to system.
• Submit report to Skip Trace Manager to check before sending the final report to Managing Director.
• Acting as a back-up for Skip Trace Manager for submitting weekly report.
• Acting as a back-up for Support Operations email.
• Other ad-hoc duties as assigned.

Important Note:

As per Debt Collection Act 2022 commencement effective December 2023, individual involved in debt collection must be approved by Singapore Police Force (SPF). Foreigners are required to provide a copy of Good Conduct Certificate.

Benefits

• Annual Leaves (capped to 18-days)
• Compassionate Leaves (capped to 3-days)
• Marriage Leave (3-days)
• Birthday Leave (1-day)
• Examination Leave (2-days)
• Off-In-Lieu to credit if Public Holiday falls on a Saturday.
• Covered with Insurance (Group Hospitalization & Surgery, Group Term Life, Group Personal Accident & Foreign Worker Medic for foreigners only)
• Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).
• Salary increment after successful confirmation based on individual's performance.

5-days work

Nearest MRT: Expo

Job Description

• Conduct debt collection from debtors via phone calls.
• Negotiating with debtors to provide best payment option to clear outstanding amount.
• Initiate necessarily follow up action for collection (as per defined process).
• Conduct administrative duties - monitoring of payments and file management.
• Maintaining a high level of customer service while collection actions are adhering to company policies and procedures.
• Able to handle complaints and understand customer concerns to provide solution.
• Any other ad-hoc duties.

Required Knowledge & Experience

• Possess strong written, communication and negotiation skills.
• Able to communicate in English. Other local language will be a plus.
• Able to make good judgement in reviewing assigned accounts.
• Computer literate and able to adapt to company software and applications.
• Work independently and as a team player.
• Customer centric.

*Important Note:

As per Debt Collection Act 2022 commencement effective December 2023, individual involved in debt collection must be approved by Singapore Police Force (SPF). Foreigners are required to provide a copy of Good Conduct Certificate.

Benefits

• Annual Leaves (capped to 18-days)
• Compassionate Leaves (capped to 3-days)
• Marriage Leave (3-days)
• Birthday Leave (1-day)
• Examination Leave (2-days)
• Off-In-Lieu to credit if Public Holiday falls on a Saturday.
• Covered with Insurance (Group Hospitalization & Surgery, Group Term Life, Group Personal Accident & Foreign Worker Medic for foreigners only)
• Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).
• Salary increment after successful confirmation based on individual's performance.

5-days work

Nearest MRT: Expo

We are looking for a passionate and professional Technical Officer to join our Broadcasting team.

Based in Singapore and reporting to the Assistant Manager, the incumbent will ensure the smooth running of Broadcast Equipment to support the Broadcast Operations.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is broadcasting operations or production, we want to talk to you.

What You'll Do

• You will ensure the smooth running of Broadcast Equipment to support the Broadcast Operations to bring in live overseas horse racing events from countries that are offered by SPPL to customers via live transmission for screening at our BCC, for retail and remote customers to watch and bet on the races that are taking place in different parts of the world in real-time.
• You will perform routine maintenance, troubleshooting and repairs of technical equipment, including but not limited to, track lighting, sound systems, video cameras and communication systems.
• You will provide technical support at the Broadcast Operations Centre during daily operations, live/delayed lottery draws and other events organized by SPPL Provide support in systems testing as and when required.
• You should be prepared to respond to emergencies or technical failures during Broadcasting Operations Centre daily operations, to ensure minimum disruptions to the operations.
• You will assist in the setup and configuration of technical equipment for daily operations where applicable, including for events organized by SPPL to ensure that all the systems are operational and meet safety standards.
• You will continuously monitor technical systems to identify and address any potential issues or malfunctions and ensure that all technical systems and equipment comply with the safety standards.
• You will conduct safety inspections and report any safety concerns to the appropriate authorities.
• You will maintain accurate records of maintenance activities, repairs and inspections, keep a log of equipment performance and issues for reference and reporting, manage and track inventory of technical equipment and spare parts, replenish supplies as needed and ensure that equipment is readily available when required.
• You will provide training and guidance to staff on the proper use and maintenance of technical equipment.
• You will liaise closely with 3rd party vendors, service providers and operators ensuring all broadcast systems and services provided are of professional standards and produce broadcast quality, including maintenance contracts, repairs and equipment upgrades.
• You will collaborate with both internal and external stakeholders to coordinate technical support to ensure smooth daily operations with minimal disruptions.
• You will support the preparation and tracking of department’s annual budget, including but not limited to equipment maintenance and upgrades, and to ensure the section operates within approved budget parameters.
• You will work closely with both internal and external stakeholders to understand, develop and execute joint projects/plans to ensure broadcasting optimization and delivery so as to achieve strategic KPIs.

Who You Are

• You will need minimum NITEC in Broadcast Production/Electronics or related.
• You will need at least 2 years related experience in AV setup/broadcast studio/‘live’ production / electronics/video/maintenance or related.
• Knowledge and experience in live-streaming pre/post production is an advantage.
• You should have technical knowledge of broadcast electronics, outdoor filming and television production, and the operations of video cameras, audio consoles, CCU and video server systems.
• You should have knowledge of production technicality.
• You should be skilled in setting up, installation and maintenance of AV systems.
• You should be proficient in videography and video editing software.
• You should be a good team player with a positive attitude.
• You should be able to work rotating shift hours, including weekends and PH, to provide 24/7 support.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Working Location: Central / East / West / North
Basic Salary: $2,390 per month
Contract Duration: End Nov 2024 - 31 December 2024 (Extendable)
Working Hours: Office Hours

Responsibilities:

· Assist members of the public with their enquiries on government schemes and services.

Requirements:

· GCE ”O” Level and above

· No experience required.

· Immediate Starters only.

· Only Singaporeans.

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

You will be part of a team to champion workforce transformation and reskilling needs of the integrated facilities management/ environmental services industries. You will need to possess a strong business acumen and comfortable in communicating with all levels of stakeholders to understand their manpower challenges

• Diagnose gaps and identify opportunities through strategic engagement of key accounts/ partners
• Develop engagement plan, recommend appropriate solutions and track projects progress via a data driven approach
• Forge effective partnerships/ relationships with strategic stakeholders including sectoral agency, union and trade associations
• Support outreach, marketing and networking events that will increase awareness and adoption of best practices

Requirements

• Good data analytics skills – able to interpret data to provide relevant insights and recommendations
• Awareness of various government initiatives related to manpower/ HR interventions/ training
• Strong written and spoken communication skills
• A good team player, self-motivated with an entrepreneurial spirit
• Relevant work experience in the business development/ account management/ project management role would be advantageous

>> Wave Entertainment Pte Ltd

>> Job title: Public Relations Officer

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $3000 - $5000

>> Preference: Full-time job

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Hiring, training, and managing staff, such as bartenders and waiters
• Managing inventory
• Opening and closing the club
• Ordering supplies
• Promoting club/hiring or encouraging others to promote club
• Ensuring operations run according to safety and sanitation standards and laws
• Implement strategies for improved work performance
• Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

Join our dynamic team as an IT Officer! We are seeking an individual with a strong work ethic and a passion for technology to ensure seamless IT operations on our team. In this role, you will be essential in addressing technical support inquiries, setting up and maintaining network infrastructure, and collaborating with our support team to resolve issues efficiently. This is a full-time position based in Singapore.

KEY RESPONSIBILITIES

· Respond to technical support inquiries from vessels regarding computer, network, application, and connectivity issues.

· Set up and install computers, network infrastructure (up to L2), and software on shore for vessels.

· Collaborate with the support team to resolve cases remotely as needed.

· Diagnose and resolve network, hardware, and software issues.

· Maintain inventories of hardware and software.

· Assist with warehouse operations related to pickups, deliveries, and packing.

· Provide IT briefings to office personnel as required.

· Perform other IT tasks as assigned by the IT Manager.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

· Diploma holder in Information Technology, Information Systems or related fields

· At least 1 year of experience in a technical support role

· Proficient in L1 networking, Windows OS and MS office, WiFi networking, network infrastructure, firewall, VLANs, routing

· Able to work independently and responsible in preparing proper documentation for work completion

· Keen learner

· Safeguards the safety and security of guests and staff through surveillance and patrol around hotel premises.

· Log security incidents and accidents for guests and colleagues in accordance with hotel requirements.

· Attend to guests and staff for their needs or requests for security assistance, and to follow-up with security investigations when necessary.

· Identifies and reports unusual or suspicious occurrences to the Supervisor.

· Perform access control duties at the Security Office and managing of CCTV surveillance.

· Undertake any other duties as requested by the Manager.

Job Requirements

· Team player but also able to work independently

· Computer literate

· Valid Security License

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Main duties :

- Verify that the Contractor's defects rectification are completed satisfactorily or to the satisfaction of HDB

- monitor and track that the defects rectification meet the service standards set

- attend joint inspections with residents to better understand their requests/feedback when required.

- conduct audit checks on residents's renovation hacking of walls based on HDB approved plans to safeguard building structures

- any other duties assigned by HDB's officer in charge of BSC

Accountablilities:

• Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations
• To prepare invoices for reporting
• Preparing all Final Disbursement Accounts (FDA)accurately and within deadlines
• Prepare and arrange "Cash To Master (CTM)"with vendors
• Process monthly AP journals, postings and schedules
• Any other adhoc tasks as assigned by immediate supervisor

Skills and Qualifications:

• Proficient in Ms Excel and D35
• Numerical Skills and attention to details
• Diploma in Accountancy or its equivalent

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

At Shangri-La Singapore, we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same.

It is a paradise where no two days are ever alike as you work on our intricate operational systems, handle our well-heeled guests' requests with promptness and efficiency and delight our guests and internal stakeholders in every single interaction. If you have a good eye for detail, enjoy meeting people, love keeping up to date with local and hotel events, we might just have the role for you! If you see yourself as a directorial genius with a can-do attitude who can simply go the extra mile just to put a smile on our guests’ faces, then we’d love to have you as part of our Shangri-La family.

• Ensures guest preferences are collected, correctly recorded, and acted upon in order to delight our guests.
• Drives customer delight and retention by being a role model in delighting guests in every single interaction.
• Responds promptly to guest feedback. Forwards to relevant departments if required and follows up to ensure appropriate action has been taken.
• Is familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.
• Keeps up to date with local/hotel events and provides accurate information and direction to guests, as required.
• Handles all guests’ requests or inquiries promptly and efficiently.

Job Requirements

• Candidates with no experience are welcomed to apply! Training will be provided.
• Comfortable to work on weekends, public holidays and shift timings.

• To assist in dealing with client queries on City Ledger account and handle all credit card inquires
• To check all invoices collected are reflected correctly in the Daily City Ledger Report & in the Opera system
• Ensure proper and correct balances of the City Ledger accounts are maintained
• Assist in maintaining proper credit procedures throughout the hotel in accordance with the policies and procedures
• To assist the Credit Manager in the month end closing of account includes printing reports, applying month end adjustments
• Performs other related duties as may be assigned

Job Requirements

• Good interpersonal skills
• Able to work with minimal supervision
• Ability to work independently and has good initiative
• Ability to work effectively and contribute in a team

Accountablilities:

• Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations
• To prepare invoices for reporting
• Preparing all Final Disbursement Accounts (FDA)accurately and within deadlines
• Prepare and arrange "Cash To Master (CTM)"with vendors
• Process monthly AP journals, postings and schedules
• Any other adhoc tasks as assigned by immediate supervisor

Skills and Qualifications:

• Proficient in Ms Excel and D35
• Numerical Skills and attention to details
• Diploma in Accountancy or its equivalent

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

• Making reservations for customers based on their various requirements and budgetary allowances.
• Ensure all information pertaining to reservations is properly entered into the system on a timely manner.
• Assist to check on room availability.
• Process and monitor advance deposits/prepayment on reservations.
• Prepare invoices and sending confirmation details to customers.
• Help to maximise room sales by up-selling.
• Manage group reservation and rooming list.
• Other ad hoc duties/projects assigned by the Manager

Job requirements:

• Attained minimum NITEC or higher qualification.
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

Job Responsibilities:

1. Handle user questions and feedback across customer service platforms, communities, emails, and other channels.
2. Assist in improving the product experience by collecting user opinions and operational data, organizing it, and promptly providing feedback to the operations department for follow-up.
3. Suggest product improvements from the user’s perspective, efficiently resolve user issues, and strengthen user engagement.

Job Requirements:

1. Bachelor’s degree or above, with 0-3 years of customer service experience.
2. Strong business English reading and writing skills; able to communicate with users in both Chinese and English.
3. Proficient in data analysis and logical reasoning, with good copywriting skills.
4. Proactive, patient, responsible, and approachable.
5. Singapore citizen or PR only.

Job Summary

The job holder (2-year contract) is part of the roving team that provides support to the departments that he/she is assigned to in its efforts to achieve their work plan targets. He/She is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work on some weekends, after office hours, and public holidays to support organisation events as required.

Key Responsibility Areas

Strategic and Partnership Management

• Seek collaborations and partnerships with internal and external stakeholders.
• Identify platforms/ opportunities for the engagement of partners.
• Work with partners in implementing key programmes for the organisation.

Programme Development and Management

• Curate content in support of programme design.
• Adhere to the timeline for prompt programme delivery.
• Evaluate the effectiveness of programmes through the collection and analysis of feedback.
• Conduct reviews of programmes and recommend areas of improvement.

Event Management

• Plan and manage the organisation of resources, manpower and collaterals for the successful delivery of events.

Financial Planning and Management

• Implement budget plans to manage resource allocations to the department’s programmes.
• Monitor budget outcomes to ensure proper utilisation and accounting of resources.

Outreach

• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments.
• Support the planning, deployment and assessment of outreach efforts.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Connect clients to resources and facilitate them in tapping on these resources.

Requirements

• 2 – 3 years of experience in programme management preferred.
• A degree in relevant fields is preferred.
• Good understanding of youth, education, and employment landscapes.
• Strong interpersonal skills and ability to manage stakeholders across different evels.
• Strong project management and time management skills
• Possesses strong leadership skills.
• Sound decision-making and problem-solving skills.
• Resourceful and takes initiative to effect change.
• Able to work under pressure to meet deadlines.
• Proficient in Microsoft Office applications

Your Role
We are looking for an experienced Customer Service Officer / Administrative Assistant to handling of daily order processing PO, DO, invoice and customer. You will follow up with customers stock queries, shipments, delivery, GRN and complaints. To liaise with different party for parties for customers delivery schedules. To prepare and perform inbound, outbound and inventory reports. To manage trucking container and shipping instructions for warehouse with Freight team.

What Will You Do

• · Handling of daily order processing PO, DO, invoice and customer
• · Follow up with customers stock queries, shipments, delivery, GRN and complaints
• · Liaise with different party for parties for customers delivery schedules
• · To prepare and perform inbound, outbound and inventory reports
• · Manage trucking container and shipping instructions for warehouse with Freight team
• · Other ad-hoc assigned by manager

What Do We Want

• · At least N Level and above
• · Min 1-2 years of relevant customer service experience in Shipping/Logistics
• · Proficient in Microsoft Office applications (Outlook, Excel, Word)

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

The Executive Officer (District Officer) performs strategic and operational academic support intervention activities. He/she facilitates the daily operations of the organisation's educational programmes, interventions and services by liaising with all relevant stakeholders, managing learner records and updating learning management systems. He/she consolidates the data collected and conducts data analysis for the compilation of data reporting. He/she assists with the creation of the desired learning environment and the management of logistics and equipment. He/she assists in the execution of marketing and promotional activities to support and enhance outreach and engagement.

He/she enjoys working in a team environment and interacts proactively with various internal and external stakeholders. He/she is eager to serve others, has excellent organisation and administrative skills and can adapt to using various systems and forms of technology. He/she typically works in an office environment, often interacts with digital systems, but can also be required to provide support at specific learning venues either on-site or online.

Key Responsibility Areas

Partnership Management

• Assists in identifying and networking with potential and existing partners for collaboration on the provision of resources as well as the delivery of products and initiatives
• Frequent contact with individuals/organisations outside of YM
• Provides advice to external partners
• Ensures quality and customer service
• Liaises at the appropriate level to ensure all products and initiatives are run at their optimal level and all issues rectified with the client and stakeholders to ensure continuity
• Maintains regular communication with partners in terms of providing feedback and status updates on products or initiatives being conducted in collaboration with them or the use of their premises

Product and Process Management

• Oversees the delivery and operations of the Perform in School team products and initiatives, namely the MENDAKI TuitionScheme and other academic support interventions
• Evaluates the effectiveness of the Performing School team programmes and initiatives through the collection and analysis of feedback
• Conducts reviews of products and recommends areas of improvement or adaptation to suit the needs of school-going children
• Implements initiatives and processes to drive the Education business
• Ensures prompt delivery of data, reports analysis
• Maintains the effective delivery of lessons by organising appropriate training sessions for deployed tutors or coaches
• Supports the analysis of the quality and outcomes of all products and initiatives conducted and recommends enhancements through accurate and timely reporting
• Delivers developmental programmes where necessary to enhance the quality of outcomes for products and initiatives delivered by the Perform in School team
• Practises sound financial prudence in procurement of items and services for all products and initiatives in the Perform in School team
• Adheres to processes and financial policies
• Checks for the legality of all actions related to day-to-day policies

People Management

• Identifies, shortlists, interviews and selects tutors from a certified pool
• Plans and executes deployment of tutors to various centres, according to pre-set guidelines
• Supervises a team of Head Tutors, Tutors and Centre Personnel (including Centre Supervisors, Liaison Officers and Caretakers)
• Demonstrates and role models a high-performance service culture amongst the tutors that nurtures and encourages service excellence, quality and empowerment
• Manages the allocation of appropriate resources and commitment of the personnel deployed to each centre to achieve the key outcomes for the team
• Makes efforts to ensure achievement of KPIs with team members

Requirements

• 1 – 3 years of relevant experience
• Experience in education operations settings will be an advantage
• Degree in Education, Business Administration or other related disciplines
• Good communication in English and Malay (verbal and written) with excellent interpersonal skills
• Must be strong in operations and motivated by such nature of work
• Driven, resourceful and proactive individual who is able to work independently, but a strong team player
• Sound decision-making and keen problem-solving skills
• Task-driven individual, with a strong sense of ownership
• Has a good ability to multi-task
• Proficient in Microsoft Office applications (Word, Excel, etc)
• Prior experience in teaching or in Education programme operations role is an advantage