As a Trainee AIC Officer, you will supervise the cleaning of the aircraft performed by the teams under your care as per airlines' requirements and within stipulated timings.

Plan and check daily aircraft movements.

Prepare and manage daily staff deployment schedules to ensure that the aircraft cleaning teams are deployed to the aircraft in an efficient and timely manner.

Co-ordinate with other operation units in the Control Centre to communicate and ensure efficient and sufficient deployment of manpower.

Other duties deemed relevant as assigned.

- Diploma in any discipline

- Able to multi-task and work in a fast pace environment

- On-the-job training would be provided
- Able to work rotating shifts
- Possess good coordination, problem-solving and communication skills

- Up to $5000 joining Bonus

-Terms and condition applies

Ground operations standards are the key to ensuring that airports receive and dispatch aircraft efficiently and safely.You will supervise flight handling and manage ramp operations to ensure smooth aircraft handling.

- A local diploma in any discipline
- Experience in the aviation industry would be an added advantage
- On-the-job training would be provided
- Able to work rotating shifts
- Possess good coordination, problem-solving and communication skills

- $5000 joining Bonus

-Terms and condition applies

HR

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives of $3000 per successful placement (subject to terms and conditions)

Training and Development

• Assist HR Manager on preparation of the organisation training plan
• To utilise Oracle Netsuite to allow HR and employees to better track their training activities during the course of the year
• Administer and arrange the mandatory core skills training program required by BCA (CSOC, coretrade), ensure the yearly BCA coretrade renewal is in place and training requirements are met
• Administer grants/ fund application for eligible training courses
• Review and update HR Management Procedure when changes occurred
• Maintain all training records

Recruitment – Site Staff

• Coordinate staff recruitment and selection process (site staff) by following the current hiring procedure and liaising with the project managers. Review and provide suggestions to the current hiring procedure by ensuring current practice is timely and comprehensive
• Deal with the administration required by the HR policies relating to the appointment of newly recruited site staff. This includes BCA verification of new worker, security bond purchase, drafting of the letter of appointment, processing of staff access pass, arrangement of pre – employment medical check-up for work pass holders and assisting on bank account opening. PPE arrangement – ensure store supervisor submit the items collection form back to HR after issuance
• Provide advice and assistance to hiring project managers on staff recruitment for site staff by checking on their pre-employment history on WPOL and coretrade/multiskilling status on construction workforce registration system (CWRS)
• Ensure recruitment process for site staff are compliant to local laws and fair employment practices
• Administer exit process (site staff) – booking of return flight ticket, return of staff access card, work permit, cancellation of work pass etc.

Personnel Administration/ Compensations and Benefits – Site Staff

• Maintain all personnel documents and ensure their confidentiality. Administer and update employees’ database onto HRIS and employees’ personnel file.
• Random checks on attendance. Investigate and understand causes for site staff absences or OT overclaim
• Administer work pass application, renewal and cancellation (site staff)
• Process renewals for site staff, and ensure salary increment on renewals are approved by the project directors, submitted together with the performance appraisal and increment is in line with the compensation and benefits policies

Other HR Related Projects & Administrative Tasks

• Updating of vehicle repair and petrol costs (all vehicle related issues)
• Monitoring vehicle COE expiry and insurance renewal and purchase of road taxes for full fleet of company vehicle system. Updating vehicle info on the vehicle fleet management system

JOB REQUIREMENTS

• Candidate must possess preferably diploma in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent. Nitec holders can be considered.
• Candidates with relevant experience with non-related qualification are highly encouraged to apply
• Need for a passion for human resources and a people-centric mindset
• Good English writing and communication skills is a MUST for this role
• At least 1-2 Year(s) of working experience in the related field is preferred for this position, diploma holders with limited working experience are welcome to apply too.
• Required Skill(s): training and development, employee relations, organisational development
• Preferably Junior officers specialized in Human Resources or equivalent.

Job Descriptions

• Coordinating and attending to all guest service operations and information requests from guests
• Greet, receive and bid farewell to guests at the front reception counter.
• Collect payment from guests at the front reception counter before letting them enter the lounge.
• Assist customers with their internet access requirements.
• Arrange shower facility for customers.
• Carry out regular checks of all areas of the lounge, such as the food counter, shower room, toilet, and internet area to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Maintain the customer satisfaction level to Company’s target(s) set from time to time and conduct continual improvement to achieve the highest customer satisfaction level.
• Assist in handling ad hoc projects as assigned

Requirements

• Relevant experiences in hotel or hospitality are an advantage
• Outgoing, presentable with good interpersonal and communication skills
• Able to work independently and under pressure
• Excellent command of spoken and written English
• Required to perform shift work (Morning, Afternoon, and Night)
• Will be required to work on weekends, Public Holidays with long-standing hours

Work location: Changi Airport T3

Type of employment: full-time, commencing immediately on full salary after completing 2 month probation time.

SGD 2,500 - SGD 3,000

Our successful candidate's

main duties

include:

• General CRS-based activities, i.e. reservation, ad-hoc/group booking, ticketing & sales report;

• After-sales tasks, e.g. schedule change, rebook, reroute, re-issue & refund;

• Flight inventory monitor & control including advance booking checks, TTL checks & dummy booking screening etc.

• Respond to travel agents', private travellers' and FFP members’ inquiries on VN's products, rules & policies by phone, email or over the counter.

The

minimum requirements

for our successful candidate include:

• Completed IATA Fares & Ticketing I & II or equivalent:

• Working knowledge of major GDS & CRS systems with Sabre an advantage;

• Sound working knowledge of Microsoft Office products;

• Experience in airline reservation and ticketing an asset;

• Proven interpersonal and customer service skills

Require : ITE/JC/Polytechnic level and above

(Only shortlisted applicants will be contacted for interview)

KEY RESPONSIBILITIES

• Manage daily and monthly billing activities timely and accurately
• Attend to billing queries by internal and external parties
• Ensure invoices are formatted and sent out according to customers’ requirements
• Liaise with upstream process owners to generate invoices, debit notes, credit notes
• File billing and supporting documents systematically
• Support GIRO upload
• Upload invoices to customers’ vendors’ portal
• Ensure accurate month-end closing
• Be part of the revenue analysis work
• Perform other ad-hoc duties or tasks assigned
• Assist with internal & external audits and assigned duties/projects
• Willing to work on the last weekend of the month to meet closing deadlines
• Workplace at Changi Airfreight Center (30 Airline Road)

Job description:

• Quote and secure new business (from new customers or increased share from existing customers)
• Liaise with customers on air/sea import/export shipment instructions
• Coordinate with internal CS/Ops teams and vendors to execute shipments
• Resolve problems when they crop up (rare but sometimes will happen at night / weekends)
• Build and maintain key customer relationships and gather market information

Requirements:

• Minimum education in Diploma or equivalent
• At least 1 year of working experience in freight forwarding/logistics
• Self-motivated and possess a positive customer-oriented mind set
• Strong verbal and communication skills
• Good team player

Working hours: Monday to Friday, 9am-6pm

Responsibilities:

• Provide 1st level IT support to around 40 users
• Coordinate with IT vendors on maintenance, upgrade, security issues
• Manage IT procurement and inventory
• Assist with the provisioning and deprovisioning of equipment to users
• Develop and maintain in-house IT documentation and user guides
• Support planning and project execution for strategic initiatives (both IT as well as non IT projects)

Requirements:

• Possess good understanding of Telecommunications Infrastructure and IT system knowledge
• Able to manage multiple projects/proposals
• Effective communication (both written & verbal), interpersonal skills and personable
• 1 to 5 years relevant experience
• Knowledge in Logistics/Freight Forwarding is an advantage

Key Responsibilities:-

You play a vital role in creating a memorable experience for all our passengers. As a Customer Service Officer, you will lead a team performing different roles such as check-in, greeting passengers upon their arrival and ensuring a smooth departure process.

Key Requirements:-

• Possess at least 2 GCE A level credits or a diploma in any discipline from a local polytechnic
• At least 1 -2 years of work experience in a customer service / hotel / lounge related industry
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile

**Joining Bonus up to $5000

Do check with us the terms and conditions

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

DESCRIPTION:

Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Department.

RESPONSIBILITIES:

• Ensure accurate and timely data entry into our operating system.
• Ensure a smooth and timely process flow regarding the air Import Department.
• Accurate and timely data entry into the operational system.
• Track and trace all air Import files and report the status/updates internally and to the customers.
• Ensure that customer’s freight is delivered on a timely basis.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and vendor billing.
• To be interactive and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards.
• Consistently work on maintaining good understanding, communication, and relationship with our customers, airlines, trucking companies, and others.
• To make sure that we meet our internal and external compliance regulations/standards at all times and that this is according to our government regulations.
• Fully understand the air import process flow and be proactively involved in looking for best practices to improve the operational process to be more effective, efficient, and productive.
• Ensure all customers' standard operating procedures are followed and updated in the Standard Operating Procedures (SOP).
• Meet KPI standards, as per the company’s procedures/customs requirements.
• Timely response to emails from customers, suppliers, carriers, and our internal network.

REQUIREMENTS:

• Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results;
• With at least 2 years experience;
• Pro-active and strong organizational skills;
• Good computer skills (Excel, Word, PPP, and Outlook);
• Able to work on half-day Saturday.
• Will be assigned to Changi Airfreight Centre

WHAT WE OFFER:

• Staff Health Benefits
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment at Inflight Catering Centre (ICC) 1 & 2
• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of ICC systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge
• Manage, perform and ensure all maintenance activities and repair works are timely follow-through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe
• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities
• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime
• Be proactive in resolving technical faults, contributing initiatives and continuous improvements
• Always observe and follow all Safe Work Procedures and Food Safety requirements
• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately
• Perform and support other relevant duties and projects assignments if required

The Reservations Officer responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. He/She ensures that reservation requests are attended to at all times to meet daily business needs, and is responsible for creating, updating and maintaining reservation bookings promptly in accordance with guests' booking confirmations. He also preparing the list of expected arrivals for the front office, assisting in pre-registration activities and processing advance reservation deposits. He updates room inventory via the distribution channels and assists to develop forecasts and reports for room revenue and occupancy.

Job Responsibilities:

Manage reservation requests

• Assist guests in room reservation requests
• Provide information on hotel facilities, promotions and special airport programmes to guests
• Handle guests' concerns and feedback on reservation requests
• Handle email enquiries in a timely manner
• Liaise with sales team, travel agents and referral networks on reservation requests

Manage reservation operations

• Perform enquiries to check room inventory and availability of room types and rates
• Make reservations in the Oasis Property Management System (PMS) in accordance with room booking requirements
• Process requests for reservation cancellations, amendments, and updates of guests' information and preferences
• Liaise with front office to prepare pre-registration activities and process advance reservation deposits
• Maintain confidentiality of guests' information when carrying out reservation operations
• Perform reservation operations in accordance with property's policies and standard operating procedures
• Tracking of daily cancellations’

Manage room inventory

• Create room blocks for group bookings in Oasis PMS
• Update room inventory through global distribution system, online travel agents and web booking systems
• Assist to prepare reports on room occupancy
• Assist to develop forecasts for room revenue and occupancy

Create sales opportunities

• Upsell hotel rooms and facilities to maximise room revenue
• Create sales leads by converting guest queries into sales
• Follow-up with guests to close sales

Manage human resources, finance and continuous improvement

• Provide suggestions for productivity improvement to enhance reservation operations
• Generate ideas for service innovation to enhance service delivery and customer experience

Other

• Work closely and maintain good relationship with other departments
• Perform work assignments given by superior and the management

Job Requirement:

• Relevant experiences in hotel or customer service is an advantage
• Passionate in delivering excellent guest service
• Possesses strong communication and administration skills
• Multi-lingual, excellent spoken and written English is a must, and the ability to speak other languages would be an advantage

Working Shift Hour:

5 days work week

8am – 5pm or 11am to 8pm

APAC Marine Assurance Officer - Job Description

As a Marine Assurance Officer, you are an independent operational adviser, auditor and coach for the Company and vessels on matters related to marine assurance. You provide day-to-day Quality, Healthy and Safety, Security and Environmental (QHSSE) advice and active assistance within the business unit, department, vessel and or project. In this role, you ensure that all onshore and offshore activities are carried out with the highest regard to the health and safety of all personnel involved and the protection of the environment and the prevention of pollution.

Within the role you will advise Vessel Managers, Technical Superintendents and Masters’ on maritime regulations and the interpretation thereof to ensure Flag State and International Maritime compliance. You will advise Purchasers on equipment purchasing for ships to ensure they meet maritime regulations and standards.

You will implement vessel safety rules and practices to promote safety on our vessels, and leading by example towards compliance through a positive and safe attitude & through contributing to the HSSE awareness of all employees by coaching and advice. Develop and implement procedures, standards and guidelines that ensure vessel operations are controlled and performed in a manner that meets Company and regulatory safety and environment requirements.

You are also an important member of the QHSSE department within Fleet Services. Within this team, you will be part of a smaller team with specific tasks to complete. Being a team player and believing in teamwork is essential for these tasks.

When working with Fugro, no two days are the same. On one day, you could be preparing a vessel for an external inspection and on another day, you could be investigating an incident on board another vessel.

Detailed listing of work scope:

• Assist vessel manager in OVID/CMID inspections as requested by clients
• Responsible for arranging vessel ISM, ISPS, MLC, ISO 14001 audits with Class
• Responsible for the implementation and monitoring of drill schedule for assigned vessels
• Conduct vessel visits as required by company integrated management system (IMS)
• Assist in implementation and operation of training program for the fleet of vessels
• Become part of the office emergency response team
• Assist in the implementation and development of new procedures
• Assist in the development of fleet circulars and safety memo’s
• Assist in incident/accident and near miss reporting
• Conduct root cause analysis and incident investigation as per company’s requirement
• Monitor the HSE KPI’s and report on these at the office safety meetings
• Assist with the effective close out of office NCR’s and Observations in timely manner
• Assist with the monitoring and effective close out of vessel raised NCR in timely manner
• Assist with the upkeep of the NCR/Incident/Near Miss tracking lists and necessary close out in timely manner
• Attend any charterers safety meetings, HAZID/HIRA or other matters as designated by DPA and QHSSE Manager
• Assist with the briefing of shipboard senior officers prior to joining the vessel
• Ensure the most up to date legal register, flag circulars and publications including updates on regional and vessel trading/operation areas
• Act as Deputy DPA and Deputy CSO and to support in the completion / submission / implementation and update of SSA / SSP
• Contribute and participate in all QHSSE matter as most appropriate that is in line with the Company’s HSE policy and requirements

Essential

• Academic / higher professional education and / or working level and previous experience as a 2nd officer or higher rank preferably in the offshore industry with Dynamic Positioning experience.
• Onshore experience in a similar role.
• Sound knowledge of International Maritime legislation (ISM, ISPS, MLC, ISO etc.), as well as versed in HSSE regulations.
• You focus on continuous improvement and are HSSE performance driven.
• An excellent communicator (verbally and written) and able to form good working relationships with clients and colleagues at all levels.
• Disciplined, self-motivated and flexible team player.

Desirable:

• You have an Internal Auditor qualification. NEBOSH international diploma or equivalent is preferred.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.

Job description:

• Quote and secure new business (from new customers or increased share from existing customers)
• Liaise with customers on air/sea import/export shipment instructions
• Coordinate with internal CS/Ops teams and vendors to execute shipments
• Resolve problems when they crop up (rare but sometimes will happen at night / weekends)
• Build and maintain key customer relationships and gather market information

Requirements:

• Minimum education in Diploma or equivalent
• At least 1 year of working experience in freight forwarding/logistics
• Self-motivated and possess a positive customer-oriented mind set
• Strong verbal and communication skills
• Good team player

Working hours: Monday to Friday, 9am-6pm

Job Description

• Plan, formulate and promote overall compliance and development of all Company business;
• Assess risks and develop appropriate management plans to meet the long-term and short-term goals of the Company;
• Review business statistics and formulate appropriate measures to correct unsatisfactory performance and results;
• Control costs and improve productivity;
• Maintain a deep knowledge and understanding of the markets and industry;
• Maintain positive work relationships/partnerships with the local team, the group companies and various stakeholders;
• Oversees employment decisions at the executive level of the company;
• Any other duties, as required by the business needs of the Company

Job Requirements

• At least 15 years relevant experience in logistics industry;
• At least 10 years relevant experience in company management position;
• Extensive knowledge of the industry trends;
• Strong ability to implement desired framework, policies and guidelines for the Company;
• High proficiency in Business level Japanese skill (both written and spoken) to negotiate with Japan Headquarter, group companies and shareholders;
• Team player and ability to maintain positive working relationship with internal and external parties;
• Excellent commincation skills;
• Execellent analytical abilities and problem-solving skills;
• Relationship management skills and openness to feedback;
• Time management skills

Operations Executive needed. Needs to know basic English, basic computing skills like Word, Excel and Internet Explorer.

Job involves co-ordinating work i.e. doing administrative work such as calling and filing appropriate licenses online to co-ordinate with clients needs such as procurement and crewing (mainly ICA/MPA/PSA portals).

Applying for inward and outward clearance for ship vessels and coordinating launch boats to ship.

1-3 years experience preferable.

Applicants with no prior experience will be considered. Willing to provide relevant training and experience as long as applicant is sincere and willing to learn. Only looking for long term committed applicants.

Singaporeans preferred.

Roles & Responsibilities

Responsibilities:

· Administer customers emails, reply promptly and professionally regards to deliveries schedule.

· Handle customer complaints and provide necessary resolution to satisfy customer requirements.

· Attend to customers calls, new inquiries and channels to correct salesperson.

· Arrange customers outbound shipment documents and liaise with the transporter and courier & parcel.

· Administer paper documents and communicates with inter company for inbound & outbound transportation.

Requirements:

· Min 1 years of experience as a Customer Service Officer.

· Proficient in basic MS Office-Able to handle filing/billing/order processing

· Possesses problem solving ability & a customer centric mindset

· Able to commit Temporary full time employment of 6 months

· Essential asset to be able to understand and speak Mandarin to liaise with China counterparts

· Must be able to read / write English

· 5.5 day per week-Alternate Saturdays off

PMC Label Materials Pte Ltd

Pasir Ris, East Region

Customer Service - Customer Facing (Call Centre & Customer Service)

Full time

$1,800 – $2,200 per month