1. JOB DESCRIPTION

• Handle account receivable duties
• Posting payments into the system
  Handling emails and phone calls.
• Other Administrative/accounting duties including but are not limited to the above duties

2. Requirement

Basic account concept, training will be provided

5 working day

Shortlisted candidate will be notified, thanks.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Atleast A levels or Diploma

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Finance Controller to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage cash flow, including optimization, forecasting, expense management, debt management, collection, budgeting, consolidation, and P&L forecast.
• Responsible for funds in banks for unexpected expenses, procurement activities and operations.
• Develop risk management/control strategy for the Group and handle monthly group consolidation and results analysis.
• Responsible for implementation of financial strategies, including risk minimization and cost enhancement.
• Oversee and manage financial reports, audits, and tax matters and prepare financial metrics based on P&L.
• Provide ROI analysis for overseas investments and advice on investment decisions.
• Oversee finance team, such as performance management and team bonding.
• Provide leadership and guidance, fostering a culture of improvement and accountability.
• Lead financial projects to optimize production and cash flow.
• Develop and maintain ERP and MIS projects.
• Improve internal controls and ensure compliance with regulations.
• Analys and recommend maximizing returns on excess funds.
• Responsible for financial performance and provide insights and recommendations.
• Maintain good relationships with bankers and liquidity providers.
• Perform ad-hoc duties related to the Company’s business activities.

Requirement

• Min Degree in Finance, Accounting, or a related field or CPA
• Min 5 years of relevant experience in manufacturing industry
• Strong experience in FP&A, internal controls, risk management, and regulatory compliance.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description & Requirements

• Reporting to the Project Manager, plan and advise management on accident prevention, safe work methods, legal requirements affecting safety and health.
• Deploy Workplace Safety and Health (WSH) programmes.
• Ensure that all safety compliance and processes adhered to by all workers.
• Assist to manage and monitor site operation, workers and subcontractors.
• Able to communicate to all levels and attend to daily site meeting.
• Coordinate implementation of corrective and preventive actions (CAPA)
• Conduct safety committee meetings and safety audits for management reporting.
• Ensure and conduct periodic toolbox meetings.
• Establish quality safety management policies and procedures.
• Ensure Personal Protection Equipment (PPE) is applied within site at all time.
• Responsible for effective site administration which includes site safety and control of materials on site.
• Perform any other duties as assigned by Project Manager / Superior.

Requirements

• At least 5 Year(s) of working experience in building or civil construction industry preferably in HDB
• Self-driven and able to work within tight deadlines and shift work, if required
• A team player who is hands on and meticulous in his work
• Able to start work immediately or within a short notice

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Responsibilities

• Perform gas installation work and gas supply turn-on in domestic units
• Perform soundness test on gas installation.
• Perform site survey on gas installation feasibility and rectification work.
• Ensure gas installation comply with the Code of Practice (SS608), Regulations, SOP etc.
• Coordinate with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies on installation matters.
• Attend to customer enquiries/ feedback and perform service recoveries.
• Report writing.
• Any other duties as assigned by supervisor, which may include driving company vehicle to attend to work arrangements.

Requirements

• Diploma in Mechanical or any Engineering discipline.
• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems will be an advantage.
• Able to work independently and as a team player.
• Possess good interpersonal and communication skills, with experience in contract management and customer service.
• Possess a driving license (class 2 & 3), preferably with access to personal transport.

*Night Shift

Roles and Responsibility

• To perform 12hrs shift duties at any deployed sites
• To perform safe entry for staffs, workers, visitors and contractors
• To safe guard the premises through surveillance and patrols
• Identify and report unusual or suspicious movements in occurrence
• Perform access control duties at the check-point
• To monitor CCTV surveillance when required
• To update and report any fire alarm activation

Qualifications and Education Requirements

• ‘N’ Level or ‘O’ Level
• 1 year working experience

1. Road Excavation related works.

2. Team of 7 nos / or max 14 nos will be on site.

3. 6 Days/ Week. Mon to Sat : 8.30 Am to 5.30 Pm

4. Must be in Site for the full day.

5. There will be only temporary provision/ Shelter for the WSH Officer.

6. Multiple locations to cover. But for one day one location only.

The Health, Safety and Environmental (HSE) Officer is responsible for identifying, assessing and advising on risks arising from the workplace or work processes, recommending measures to eliminate or minimise and control the risks and implementing the measures. He/She is also responsible for preventing or reducing health and environmental risks, and improving quality of processes.

Analytical and observant, he/she is required to identify risks and analytical to analyse risks. He/She is expected to supervise a quality, health, safety and environmental team and to work with internal and external stakeholders to accomplish his/her work.

Key Responsibilities

• Manage day-to-day financial transactions, including accounts payable and receivable.
• Prepare accurate financial reports, budgets, and forecasts.
• Reconcile bank statements and maintain general ledger accuracy.
• Assist with financial audits and ensure compliance with relevant regulations.
• Support in payroll processing and other administrative financial tasks.
• Provide recommendations to improve financial processes and efficiency.

Requirements

• Preferably Diploma/Degree in Finance, Accounting, or a related field.
• Minimally 2 years of experience as a Finance Officer or in a similar role
• Proficiency in accounting software (e.g., SAP, QuickBooks) and Microsoft Excel.
• Strong analytical skills with a keen eye for detail.
• Knowledge of financial regulations and reporting standards.
• Excellent communication and organizational skills.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

We are looking for an experienced and skilled individual to join our team. The successful candidate will be responsible for overseeing all facilities operations and management to ensure a smooth and efficient working environment for our employees.

Job Description:

• Plans, organises, co-ordinates and executes effective Facilities Management in accordance with established policies and budget.
• Develops annual maintenance plan to ensure the offices, AMP@Pasir Ris and CommonSpace, are running in tip-top condition.
• Sources and appoints reliable contractors for maintenance and repairs services in accordance with established policies.
• Supervises maintenance and repair works and process payments for satisfactory services rendered.
• Act as the primary point of contact for tenants and stakeholders regarding facilities and security-related issues.
• Manages and coordinates tenants, renters and public usage of AMP facility. Manage contracts, terms and conditions and billing terms with current and prospective renters/tenants.
• Liaises with building owner, authorities and building partners pertaining to building services and facilities.
• Attends to needs of operating units for fixture & fittings, equipment and executes appropriate purchases as requisite.
• Manages issuance of passes, parking tokens, renewal of utilities contractors for electricity and monitoring of utilities (water and electricity).
• Prepares annual maintenance and services budget.
• Represents AMP at facilities related meetings and events.

Job Requirements:

• Diploma/Bachelor's degree in facilities/building management, engineering, or a related field.
• Minimum 2 years of related experience in property management or commercial building administration.
• Strong knowledge of building systems, maintenance practices, and safety regulations.
• Excellent communication and interpersonal skills to work effectively with internal teams and external partners.
• Able to perform multiple tasks effectively.

Location: Changi Airport

*Able to commence in Dec 2024

Job Responsibilities:

- Monitor flight schedules and aircraft types using various information systems.

- Oversee CCTV footage and accurately record timings of activities on the aircraft parking stands.

- Maintain detailed records of activities using Microsoft Office tools (e.g., Excel, Word).

- Respond promptly to system alerts and coordinate with stakeholders for necessary follow-ups.

Requirements:

- Min. GCE N or O levels

- Able to converse in English

- Comfortable with using MS Office

- Open to shifts

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

[Job ID: 780598]
Responsibilities:

• Corporate sales (Loan, Deposit)
• Credit Rating Assessment
• Loan Facility Renewal
• Preparing Loan Asset Balance Table, month-end processing
• Loan transaction (Rate reset, Reimbursement, CDD)
• Any other ad hoc duties assigned

Requirements:

• Min 5 years working experience, preferably in the compliance area of a bank.
• Proficient in Japanese (JLPT: N1 or N2) to liaise with Japanese clients
• Credit Analyst or Corporate Relationship Officer experience
• Strong communication skill and team player
  
  We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  
  Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
  
  EA Personnel Name: Ochi Madoka
  EA Personnel Registration Number: R24125474
  EA License No.: 07C5771

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

You will be part of the Business Services Division, mainly responsible for assisting in aftersales support for Sales team in Order Processing.

Responsibilities:

• Issuing receipts for payment by customers
• Allocate New car to customer in system
• Used Car trade-in processing
• New Car registration processing
• CPO Car registration processing
• Any other administrative duties as assigned by the superior

Requirements:

• Minimum GCE 'O' Level with relevant administrative experience
• Proficient in MS Office
• Meticulous and detailed oriented, especially when handling voluminous paperwork.
• Great teammate with good interpersonal and communication skills
• Enjoys learning and working in a high-energy and performance driven environment
• Enthusiastic, focused and committed to do your best
• Ability to handle ambiguity and confidentiality
• Understands and strikes a balance between being an individual and a team member

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves. We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognized for commendable people practices such as:

• HR Asia Best Companies to Work for in Asia for 8 years running (2015 - 2019, 2021 - 2023)
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).

Location: Jurong (Warehouse Environment)

Working Regime: Alternate 5/6/5/6 days a week, rotating off days

Working Hours: 2000 to 0800 hrs

Your primary function is to provide surveillance over life and property by patrolling the premises and checking the movement of people/goods.

JOB RESPONSIBILITIES:

You are to perform rotating shift duty to provide security involving the following activities:

1. General Screening

• Screening of people, property, or vehicle

2. Guarding & Patrolling

• Guard properties, preventing thefts
• Clock routes
• Check for leaks & signs of fire/smoke
• Check and prevent the entry of unauthorized people/staff
• Check that security system/equipment are working and not tampered with
• Check that exits are clear and secured and doors/windows are secured
• Turn off unnecessary lights/taps
• Report irregularities
• Check perimeter fences/walls for wear & tear or forced entry
• Manage vehicle parking allocation
• Check that the lighting is in working order
• Ensure loading bay doors & good lifts are secured when not in use

3. Access & Egress Control

• Control entry & exit
• Conduct identity checks and pass exchange
• Authorize access to staff and visitors
• Operate gates, doors, or barriers
• Supervise car parks and loading/unloading areas
• Traffic control within the client's premise
• Maintain access control records
• Escort visitors

4. Basic Incident Response

• Respond to & report alarms
• Respond to & report to fire-related incidents
• Respond to & report crimes or public order incidents
• Respond to & report suspicious persons, belongings, vehicles
• Respond to & report medical emergencies
• Respond to & report bomb or terrorist threats
• Respond to & report lift breakdown
• Respond to & report power failure
• Respond to & report lift breakdown, power failure
• Respond to & report burst water pipes/leaking or ruptured sprinklers

JOB REQUIREMENTS:

• Must hold a valid PLRD security license of SO rank
• Must wear safety boots while on duty

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Requirement: :

1. Office Hour - 8:30am to 5:30pm

2. Proficient in Microsoft and Auto-Cad Sofware.

3. At least 4 Years of working experience and have experience in the related field is required for this position.

4. Candidate must possess at least education Diploma / Secondary in any field.

5. Able to communicate in written and verbal for English and Chinese

6. Must have the Workplace Safety Health Officer Cert .

Job Description :

1. Analyse data on Workplace Safety and Health (WSH) performance, conditions and practices.

2. Carry out WSH compliance inspections.

3. Clarify WSH programme requirements to employees of other departments.

4. Coach team members on how to conduct routine checks on work activities.

5. Conduct WSH incident and accident investigations.

6. Conduct document reviews of Workplace Safety and Health Management System (WSHMS) reports.

7. Coordinate Emergency Preparedness and Response Plan (EPRP) drills and the maintenance of emergency response equipment.

8. Coordinate WSH programme initiatives.

9. Develop and deliver safety briefings.

10. Evaluate WSH non-compliance, unsafe work conditions and practices to identify WSH performance gaps.

11. Evaluate impact of health hazards to employees' safety and prioritise issues based on severity.

12. Highlight barriers in complying with WSH policy and procedure.

13. Identify areas for improvement in the WSHMS.

14. Implement Emergency Preparedness and Response Plan (EPRP) and communicate it to stakeholders.

15. Implement Workplace Safety and Health Management System (WSHMS) and Risk Management (RM) plans within scope of own work.

16. Maintain WSHMS documentation.

17. Monitor the implementation progress of recommended WSHMS improvements.

18. Propose corrective and preventive measures to address root cause of incident.

19. Review investigation findings to identify causes of incidents and accidents.

20. Support Workplace Safety and Health (WSH) policy and procedure implementation.

Job Responsibilities:

• Screen and verify the identification of all personnel entering the site, including workers, contractors, and visitors.
• Maintain a log of visitors, delivery personnel, and contractors.
• Ensure proper authorization is given before granting access to restricted areas.
• Respond promptly to any emergency incidents (e.g., fire, theft, accidents).
• Enforce construction site safety protocols and procedures.
• Ensure that all personnel are wearing appropriate safety gear and complying with site regulations.
• Communicate with the site manager and construction team to discuss security needs and any concerns.
• Provide feedback on security risks and recommend improvements.

Job Requirements:

• Candidate must possess PLRD
• Able to write and read simple English.
• At least 1 year of working experience in the related field is required for this position.
• Previous experience in security or construction site security preferred.
• Flexible work schedule (5/6 days week) - Day Shift
• Working location: Pasir Ris Industrial Drive 1

Holland International School in Singapore aims to be an excellent international school with a combined national and international curriculum. The learning process of the children is central, with attention to both academic and socio-emotional development.

The Role:

• Developing and maintaining personnel policies in collaboration with the management team (MT) and the Board.
• Advising the MT on HR topics, both solicited and unsolicited.
• Executing HR projects and ad hoc assignments in collaboration with the MT and the Board.
• Supporting the recruitment of teaching staff and leading the recruitment of non-teaching staff.
• Organizing the onboarding of new International and Dutch colleagues.
• Drafting and answering questions about current and new contracts. These are partly in English and Dutch
• Ensuring the implementation of Singaporean contractual obligations and legislation, and informing the MT and staff about these.
• Understanding of the Dutch labor law
• Applying for all work permits and maintaining contact with MOM and EDB about developments.
• Responsible for the entire personnel administration, ensuring it runs correctly and efficiently.
• Checking payroll administration and leave with the finance manager.
• Managing digital personnel files and the HR archive.
• Contact the Dutch Pension provider and other governmental Dutch organisations
• In addition to the above tasks, you will be part of the administration department and thus jointly responsible for general administrative tasks and projects.

Profile:

• HBO working and thinking level
• At least 6 years of work experience in a similar role
• Eager to gain knowledge of relevant local laws and regulations
• Skilled in translating laws and regulations into advice
• Familiar with salary and personnel information systems
• Good administrative skills
• Excellent oral and written skills
• Experience with Apple, Word, Excel, Outlook, and Google Drive
• Reliable and trustworthy
• Actively contribute to optimal collaboration with all sections within the school
• Team player, proactive, stress-resistant, and flexible

Offered:

• An all-round role in a small, close-knit team with many opportunities for personal input
• Market-based salary and a daily transport allowance
• 20 vacation days per year based on a 32-hour contract (to be taken as much as possible during the HIS school holidays of the teaching staff)

Roles & Responsibilities

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil and structural works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Job Requirement:

· The RTO shall be accredited by the Institute of Engineers Singapore (IES) and/or Association of Consulting Engineers Singapore (ACES).

• Candidate must possess at least Bachelor's Degree/ Post Graduate Diploma or equivalent.
• The RTO shall have minimum of THREE (3) years engineering experience
• Required Skill(s): Organizing, Planning and Prioritizing Work, Time Management, Communication, Go-getter mindset

Kindly submit the updated CV along with copy of RTO Certificate, BCSS

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Role:

This is a flexable Full-time or Part Time, onsite, Customer Service Role which is located at either our Marina Square or Suntec City locations which are adjacent buildings and less than 5 minutes walk to each other. Although shifts will be allocated to a designated site, there will be an opportunity to man either site due to our flexible shifts policy. It is important to note that both the MBPSports Racket sports sites are within 5 minutes walking and very easily accessed via public transport and situated in the heart of Singapore,s CBD.

If you are selected,

You will work closely with a tight supportive team inclusive of the CEO and Founder, Administrative Manager, Teacher - Coaches , clients and Co-workers. Suntec or Marina Square are easily accessed by nearest MRT's - Esplanade, Prominade and City Hall).

Our company has serviced its CBD Marina Square (main office) site for 22 years as a racket sports site manager and is expanding its services to the adjacent Suntec City building from November 2024. We offer opportunities for career progression and better work - life balance.

Responsibilities:

The Personnel shall be competent to perform the following:

1. Attend to incoming phone calls, enquiries and deliveries promptly (mostly our bookings will be managed automatically via our online website and app presence).

2. Attend to walk-in students, teacher-coaches, visitors and site stakeholders with care and empathy.

3. Contact site users of cancellation / rescheduling of sessions and reasons changes are necessary.

4. Man the General Office reception counter and ensure it remains clean and tidy.

6. Manage simple office administrative tasks such as receiving and directing of incoming mails/packages, making trips to Post Office, managing and distributing notifications and letters to teacher - coaches and clients, trays, filing, collating and printing of documents.

7. Call & engage with clients for administrative matters e.g. GIRO forms, support in opening / registering and maintaining online accounts.

8. Perform administrative tasks using basic Microsoft Office e.g. data entry, preparing Word documents & Excel spreadsheets.

9. Assist with other ad-hoc tasks as assigned by the company e.g. assist in maintaining adequate stock levels by re ordering from our vendors as required.

Job Requirements:

Qualities of Personnel:

1. Good communication and interpersonal skills.

2. Able to read, write and converse in English.

3. Warm personality with good customer service skills and telephone etiquette skills.

4. Able to work independently.

5. Good team player with initiative.

Qualifications, Skills & Experience:

1. Preferably 2 years' experience in front desk reception duties (not essential as full training and guidance will be provided within our orientation that will allow those with no experience quickly gain confidence and in the role.

2. Relevant reception / management experience in a sports setting would be highly advantageous.

3. Experience with administrative work using basic MS Office (Word, Excel).

4. GCE “O” level certificate with at least 2 “O” level passes.

Summary:

Contract Period: From 21 Nov 2024 to 21 Mar 2025 (opportunities to extend and grow within the organisation will be made available and offered to suitable candidates)

Working Hours:

Personnel to be deployed at the following hours (a maximum of 44 hours per week):

Shift 1

• Mutually agreed fixed roster for days 7:00am to 4:15pm, inclusive of 45 min lunch break

Shift 2

• Mutually agreed fixed roster for days 1:45m to 10:00pm, inclusive of 45 min lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location (Nearest MRT): Esplanade, Promenade, City Hall