SIN HR provides strategic HR business partnership and full spectrum of HR operational support and key deliverables to SIN Branch.

Job Purpose

The HR Officer role is to give support to the HR team on all HR operational duties. The job holder plays an integral role to support the business and HR/people management objectives. The job holder contributes at operational levels to ensure all HR priorities, policies and processes are within regulatory guidelines and timelines.

The job holder must have the ability to communicate at all levels and provide professional advice and support to key stakeholders and employees on all aspects of HR in line with the Group’s long-term objectives.

Job Content

The main tasks and responsibilities are:

Talent Acquisition / Onboarding / Separation

• Establish resource planning in line with the approved Budget / Business Units and appropriate approvals.
• Prompt and smooth onboarding and exit processes as per Onboardings & Exit procedure.

Performance & Rewards

• Assist in the full compensation process including payroll and tax, year-end performance reviews and annual bench marking reviews.
• Manage the Bank’s staff benefits processes and work with Group on reviews, where applicable.
• Manage enrolment / termination, claims settlement in Medical insurance program.

Learning & Development / Talent Management

• Ensure compliance of mandatory CPD hours for Covered Persons and Non-Covered Persons.
• Engage with Group Learning & Development to encourage a learning culture for our staff.

Employee Engagement / Recognition Programs

• Support and give guidance on employee engagement action plan implementation.
• Facilitate Employee Recognition awards and Long Service Awards.

HR Risk & Compliance

• Ensure key and operational risks are addressed or mitigated through effective control procedures.
• Ensure compliance to applicable regulatory and internal requirements.
• Maintain and update HR handbook, policies & procedures.
• Maintain/update MAS Prohibition List for onboarding due diligence checks on new hires.
• Monitor staff mandatory block leave to ensure compliance.

HR Reporting

• Timely submission of all reports (internal and regulatory) to both Group and regulators

Job Requirements

Job Knowledge

• Experience in the full spectrum of HR Operations and regulatory guideline

Skills

Technical & Professional

• Proficiency in Microsoft Office applications: Word, Excel, Powerpoint and Outlook
• Familiar with Payroll Software

Behavioural Competencies

• Professional and maintains confidentiality in all HR matters
• Team player, pro-active, independent and self-motivated
• Take initiative, committed
• Responsible
• Good communication and interpersonal skills
• Collaboration and takes ownership

Prior work experience required

• At least 5 years experience in HR in Banking & Finance

Education and/or professional qualification

• Min. Diploma in Human Resource Management

Key Highlights

• Exposure in the government sector
• Location: Caldecott
• Working Hours: Mon- Fri (office hours)
• Duration: 12 months

Key Responsibilities

• Conduct phone calls and face-to-face interviews with family referees or respondents
• Prepare and send letters and upload documents and case notes into the system.
• Perform data entry, printing, photocopying, scanning and shredding of documents
• Manage walk-in clients’ enquiries, complaints, and requests

Requirements

• Min Diploma.
• Proficient in Microsoft Office.
• Fluent in Mandarin to liaise with Chinese stakeholders

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

(WEST REGION) - Toh Guan Road

Summary:

To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Responsibilities:

• Assist the manage/senior engineer in ant techincal aspect of the equipment
• Carry out inspection on newly installed equipment and equipment under maintenace
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

Requirements:

• No experience required
• At least diploma in engineering
• Triple E certs
• Microsoft Words, PowerPoint and Excel skills such as creation of table and analysing of data
• Good communication skills
• Able to work independently
• Willing to learn

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Manage the reputation and image of clients, working to gain public understanding and support through planned publicity campaigns. A career in public relations (PR) involves using all forms of media and communication to build, maintain and manage the reputation. They must serve as the bridge between the company and the customer ensuring the organisation message is convey effectively across.

Job responsibility:

· Incident Response

· Manage Security & Safety Systems

· Monitor CCTV

· Patrolling & clocking

· Access control duties

Requirements:

· Secondary education

· Able to commit 4 days work 1 day off, 3 days work 1 day off schedule

· 12 hours permanent shift

For details:

· Contact (Call / SMS / WhatsApp) 80880345

· Email [email protected]

You will be part of an exciting team of frontliners, tasked to protect the borders of Singapore – ensuring a safe and secure aviation system for all passengers. This role reflects the exceptional customer service skills required to ensure that all passengers have a safe and efficient passage within an efficient and friendly environment.

The 4 roles of an Aviation Security Officer (AVSO) are Front loader, Hand-held metal detect Operator/Pat-down searcher, Manual bag searcher and Explosive-trace detect Operator. You will be deployed at passenger/staff screening areas and access control points. You may also be required to perform other similar security functions when required in the Airport.

Job Description:

· Performing security screening in the designated zone

· Manual bag checks

· X-Ray screening for baggage

· Using security equipment to conduct a screening

Requirements:

• Min 1 ‘N’ / 'O' Level

• Able to perform 12 hours shift

• Singaporeans Only

• Observant and Responsible

• Able to perform 4 days’ work followed by 2 days off work cycle

• No experience required (2 weeks paid training provided)

Salary & Benefits:

• Gross Salary up to $2,635

• New Hire Bonus of $5,000

• Medical, Dental & Leaves entitlement

For details:

• Contact (Call / SMS / WhatsApp) 80880345

• Email [email protected]

Responsibilities:

• Responsible for day-to-day HR operation & administration duties.
• Monitor and process working passes and documents.
• Manage and process employee & statutory claims.
• Conduct staff engagement/ team bonding activities.
• Assist in HR recruitment activities from job posting, arranging interview to employee onboarding.
• Coordinate and administer training functions.
• Responsible for training administration activities for the company.
• Manage and keep up-to-date training records.
• Support the HR budget planning activities.
• Coordinate the payment of invoices with the trainer and finance.
• Replenish office supplies.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Human Resources Management or equivalent.
• At least 2 - 3 years of HR & Administration experience.
• Ability to start work within short notice is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Duration: 1 yr contract
Salary: Up to $4.2K
Location: Central

Job Scope

• Acting as the helpdesk support for the users, solve the first level user problem, perform basic troubleshooting for users.
• Assists staff with the installation, configuration, troubleshooting and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Log and resolve all service desk calls along with keeping end users updated and informed.
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software when required.
• Works with other countries IT support staff as appropriate to determine and resolve problems received from users.
• Interact with computer platforms in a multi-layered client-server environment. Ensure desktop computers interconnect seamlessly with diverse systems including file, email, application servers, and other related systems.
• Manage ongoing PC re-image program – Intune
• Train and orient staff on use of hardware and software.
• Recommends and/ or performs upgrades on systems if necessary.
• Assist in the purchase, build and deployment of IT related hardware and software.
• Maintain all IT inventory by performing hardware and software audits.
• Reported customer/user satisfaction is paramount.
• Log 100% of all service requests received from end-users.
• Timely triage, resolution, or assignment of logged tickets
• Liaise with the Application Owner teams for any service requests outside support area.
• Software and hardware audits are performed and completed annually.
• Equipment and systems rolled out completely and successfully.

Job Requirements

• Min. Diploma/ Degree in any relevant field
• Min. 2 years relevant experience
• Experience with SCCM/Intune

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities:

• Responsible for proper maintenance of gas turbine, generator and auxiliary systems as assigned by Head or Engineers in-charge.
• Perform troubleshooting, predictive, preventive and corrective maintenance to ensure plant equipment and systems run smoothly and efficiently
• Identify, plan and initiate required actions to maintain the power plants for long term reliability and efficient generation output.
• Prepare technical specifications for equipment services, contract labour and ad-hoc maintenance services. Supervise and report performance of contractors to ensure good quality and progress of maintenance works, as well as full compliance with contract specifications.
• Liaise, supervise, and coordinate with contractors and vendors on projects, maintenance, repair, shut down, and overhaul works
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages.
• Maintain and control all records as required.
• Assist in the preparation, certification and review of all management systems, including ISO 9001, ISO 14001, ISO 18001, ISO 50001 annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit.
• Support engineers in managing maintenance contracts and inspections, testing and commissioning of new equipment.
• Monitor ad-hoc plant projects/tasks to ensure on time delivery.
• Perform work orders allocated by Department Heads and/or Engineers

Requirements:

• Education in Mechanical Engineering
• Minimum 2 years’ Mechanical maintenance experience in a power plant
• Willing to work overtime
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT are provided)

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Review customer existing loan package and advice accordingly on the various option available
• To protect loan portfolio by managing customer expectation on loan repricing package offered
• To respond and follow up on customers’ request promptly and accurately

Working Days: Monday to Friday (8:30am to 6pm / 9am to 6:30pm)

Job purpose

As a Customer Service Officer (Order Processing), you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You'll be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers.

Duties and responsibilities

• Process customer orders accurately and efficiently using our designated systems or software.
• Respond promptly to customer inquiries via phone, email, or chat, addressing any concerns or questions related to orders, delivery, or products.
• Collaborate closely with the sales and logistics teams to ensure timely order fulfillment and resolve any discrepancies or issues that may arise.
• Maintain accurate records of customer interactions and transactions, ensuring proper documentation of orders, modifications, and cancellations.
• Assist in the resolution of customer complaints or escalations, striving to achieve positive outcomes and customer satisfaction.
• Continuously improve customer service procedures and processes to enhance efficiency and service quality.
• Provide insights and feedback to management based on customer interactions to improve products or services.

Qualifications

• Minimum GCE ‘N’ or ‘O’ Levels or its equivalent
• Excellent communication skills (verbal and written) with a customer-centric approach.
• Ability to multitask and work effectively in a fast-paced environment while maintaining attention to detail.
• Problem-solving skills and the ability to handle challenging situations professionally.
• A proactive attitude with a commitment to delivering exceptional customer service.
• Proven experience in a customer service role, preferably in the food service or hospitality industry.
• Strong proficiency in order processing software or systems; familiarity with SAP S4 is a plus.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 year contract (Extendable up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm

Job Description

• Industry : Semicon - Electronics Manufacturing
• Monday to Friday
• Office Location - East
• Basic up to $5000 + VB

Job Responsibilities

• Lead the end-to-end Inventory accounting and reporting process analysis for inventory during the budgeting processes.
• To ensure accurate analysis, budgeting/ forecasting and reporting for inventory to support the management in achieving performance metrics
• Extend support for Finance (AR, AP, GL)
• Assist in preparing Year-end Audit Report
• Perform review of monthly GST Reports
• Accounts Payable – part of local vendors and local payment
• Ensure Accounts Receivable are managed efficiently and effectively (i.e. kept to a minimal)
• Highlight outstanding Accounts Receivable to Finance Director on a timely basis
• Execute inventory and fixed assets management (e.g. year-end stock-take, etc)
• Assist in the monthly Work Order Closing in ERP System
• Ensure effective inventory management and cost control measures are in place

Job Requirements

• Diploma / Degree in relevant discipline
• 5 years of experience in the manufacturing industry

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106554 | Lavonne Lai Nai Xiang

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Upper Thomson

Working hours: 8.30am - 6.00pm (Mon – Thurs), 8.30am - 5.30pm (Fri)

Salary: $2,390 per month - commensurate based on experience

Contract duration: 12 months

Job Description:

• Attend to walk-in Members of Public (MOPs).
• Processing of application, renewal, issuance, and printing of Vocational Licences (VL) using internal system.
• Handling of enquiries on VL related matters via phone calls and emails.
• To perform any ad hoc duties as assigned.

Job Requirements:

• Only Singaporean
• Minimum Higher Nitec and above

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham

Outsourcing Team

BGC Group Pte Ltd

EA License Number: 05C3053

1. Assist top management in devising strategies to improve restaurant sales and profitability and implement policies to meet Group goals.
2. Managing and supervising the day-to-day operations of Finance, HR, purchasing and marketing.
3. Managing budgets, hiring and contracting, preparation of agreements and business negoatiations including licensing and franchising
4. Compiling performance reports and reporting to the CEO and board of directors.
5. Ensuring prompt reporting to government agencies and compliance to SCDF, SFA, NEA and URA etc

The College of Computing & Data Science (CCDS) invites applications for the position of Project Officer.

Key Responsibilities:

• Preparing business models
• Making pitches to investors and customers
• Preparing reports on operations
• Efficient presentation and communication skills
• Familiarity with investment markets, fundraising, and financial planning
• Familiarity with product pricing strategies, team building, HR operations
• Excellent team player

Job Requirements:

• Possess Bachelor’s in Business Administration/Commerce
• Experience/Familiarity with VC Fundraising, Customer acquisition, Team Building
• Good interpersonal skills
• Excellent teamwork
• Good communication and writing in English

We regret that only shortlisted candidates will be notified.

We are looking for Admin / Customer Service Officers to be outsourced to our clients from the healthcare industry.

Job Description:

• Process customer orders and inquiries daily via email, fax, or phone call.
• Conduct thorough follow-up with business units regarding fixed or ad-hoc billing, including monthly report generation and invoice posting.
• Coordinate and communicate sales order status to customers and sales teams.
• Collaborate with internal departments to ensure smooth deliveries and timely resolution of issues.
• Manage export shipments for intercompany and direct overseas customers.
• Prepare shipping documents for both Singapore and export shipments.
• Perform additional ad-hoc duties as assigned by manager

Requirements:

• Minimum Diploma in any field
• Proficient in Microsoft Office applications
• Candidates with customer service experiences are preferred

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Key Highlights

• Exposure in the government sector
• Nearest MRT: Redhill
• Working Hours: Mon- Fri (office hours)
• Duration: 6 months

Key Responsibilities

• Develop partnerships and volunteer networks to promote family values and youth relationships in Singapore.
• Support project management for events and programs, including planning, coordination, logistics, vendor management, and on-site support.
• Engage with stakeholders to foster collaboration and support.
• Conduct research on the youth landscape to inform program development.

Requirements

• Min Degree.
• Prior experience in programme or events management would be advantageous

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Job Highlights:

• Salary: $13/hour
• Contract duration: July 2024 – Dec 2024 (6 months)
• Nearest MRT: Novena
• Working hours: Mon – Fri, 8:30am – 6pm

Job Requirements:

• Minimally a Diploma holder.
• Prior experience in administrative duties.

Job Description:

• Assist in preparing documents and paperwork.
• Printing, organizing, and sending out of documents to stakeholders.
• Preparing of checklists; data entry duties.
• Other duties as assigned.

Interested applicants, please apply by clicking on “Apply Now” or send your CV to [email protected]

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

• Reconcile General Ledger and Nostro transactions daily.
• Escalate and age outstanding Nostro and GL items.
• Send morning exceptions to Cards team.
• Perform administrative tasks, including document management.
• Handle various assigned adhoc duties.

Requirements:

• Minimum Dip holder with prior admin working experience.
• Keen interest in banking industry.
• Proficient in MS Office.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Service Executive (Bank Teller)

• 5.5 working days per week

Working hours:

• Mon - Fri : 8.30am - 4.30pm / 10.00am - 6.00pm
• Sat : 8.30am - 1.00pm / Sat : 10.00am - 2.30pm

Location: Toa Payoh / Suntec City / Compass One / Harbourfront / Bukit Timah

Salary: Up to $3500 + allowance

Duration: 12 months contract

JD:

• Attend to walk-in-customers.
• Hand over -the-counter transactions including cash deposits and withdrawals accurately.
• Assist in customers enquires and ensure service delivery standards are met in achieving total customer satisfaction.
• Prospect banking products and services to customers.

Requirements:

• Min. GCE ‘O’ Level
• Call Centre experience is an advantage
• Great interpersonal & positive attitude
• Proficient in MS Office

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities:

• Manage and coordinate all aspects of logistics operations, including transportation, warehousing, and inventory management.
• Monitor and track shipments to ensure timely delivery and customer satisfaction.
• Coordinate with suppliers, freight forwarders, and other stakeholders to arrange transportation and shipping activities.
• Optimize logistics processes and identify areas for improvement to increase efficiency and reduce costs.
• Maintain accurate records of inventory and stock levels.
• Prepare and analyze logistics reports and key performance indicators.
• Ensure compliance with local and international shipping regulations and customs requirements.
• Collaborate with cross-functional teams to achieve operational goals and improve customer service.
• Stay updated with industry trends and advancements in logistics management practices.

Requirements:

• Diploma in Supply Chain Management or equivalent.
• At least 1 – 2 years of customer service role, preferably in logistics or manufacturing industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Duties & Responsibilities

• Protect assets and information of the company in accordance to the company policy and Security SOP.
• Patrol the premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
• Response promptly to the activation of alarms and investigates disturbance.
• Monitor and authorize entrance and departure of employees, visitors, equipment and goods to safeguard against theft and maintain security of premises as well as ensuring that equipment or goods is accompanied with Delivery Order (DO), e-Delivery Order (e-DO) and declarations.
• Write reports in the Security Occurrence Book of daily activities and irregularities.
• Call the superior, upon instruction call police or fire departments in case of emergency.
• Circulate among visitors, patron and employees to preserve order and protect property.
• Warn persons of rule infractions and violations, and evict violators from premises with appropriate measures when necessary.
• Inspect and adjust security systems to ensure operational use and to detect evidence of tampering.
• Securities and Fire Safety check relevant to SSO (Senior Security Officer) and above.
• Monitor building systems, such as Air Conditioning and lights after office hours.
• Collate reports from the shifts to Security Supervisor in charge, addresses any unusual occurrences and recommend mitigations orderly.

Qualification & Experience Generally Required

• Minimum secondary education.
• 1 year of similar Security Officer experience and possess a valid Police Licensing Regulatory Department license.
• Attain training Manage disorderly conduct and threatening behavior.
• Attain training Handle Security incidents and Services.
• Candidates with NSRS or WSQ certificates will be considered favorably.
• Good conduct Certificate (for non-Singaporean only).
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

Job Description & Requirements

A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

What will I be doing?

As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Monitor and control staff entrances
• Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
• Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
• Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
• Responsible for checking goods received out of hours
• Maintain system that records the issue and receipt of departmental keys
• Operate, check and monitor the CCTV system
• Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
• Ensure safe passage of cash transfers within the hotel
• Support evacuation of the hotel during fire alarm situations
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Provide secure storage for guest oversized items
• Ensure hotel facilities and function rooms remain secure and locked when not in use
• Maintain the Security Log Book and Incident Reports
• Investigate and report all allegations of theft, criminal damage and other incidents
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Liaise with Police in the absence of Security Team Leader
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations

What are we looking for?

A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Possess Valid PLRD License
• WSQ certified in Handle Security Incidents & Services, Provide Guard & Patrol Services, and Recognised Terrorist Threat Certificate.
• Positive attitude
• Good communication skills
• Good grooming standards
• Ability to work under pressure, keeping calm in emergency situations
• Ability to work on their own or in teams