• Basic Salary: $2,000 – $2,700 + OT
• Working Days: Mon - Friday 9 am - 6.30pm
• Address: Jurong East

Primary responsibilities

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verification of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Min. Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Short notice Preferred

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Cashier / Retail Assistant / Ticketing Exp
• Rotating Shift (Retail Hour)
• Able to work on Weekends & Public Holidays

Responsibilities

• Handle ticketing counter sales
• Provide customer service
• Handle cashiering
• Other ad-hoc duties as assigned

Requirements:

• Possess Cashier / Customer Service / Retail Sales / Ticketing experience
• Good communication & interpersonal skills
• Able to work rotating shifts, on weekends & PH

Other Information:

• Working Hour: Rotating Shift
• Salary: Up to $2300/mth + OT + AWS + VB
• Location: Island-wide

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

-Inspection and supervision of workplace safety-related works as required under the project and mandated under the Building Control Act & Regulations and Workplace safety and Health Act & Regulations.

-Inspect and conduct all required tests/inspections for the project.

-Preparation & issuance of site memos on bad workmanship & non-compliant works.

-Observe and comply with site safety, submit all reports as directed, and ensure that works are carried out in a safe and proper manner

-Attend and witness all on-site inspections as required by the Client and authorities.

-Others duties and responsibilities listed in project's contract.

Job Requirements:

-Candidate must be registered with BCA/IES as Resident Technical Officer

-At least 3 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): Supervise workplace safety-related matters.

-Must attain certification in "BCSS" and "Develop a Risk Management Implementation Plan (bizSAFE Level 2)".

-Preferably specialized in workplace safety-related certificates or equivalent.

-Good communication skills

• Job Title: Bank Officer – CBC Strategic Alliance Team
• Location: Raffles Place
• Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
• Salary: Up to $4,000
• Contract Duration: 6 months

Job Description:

1. Partner Engagement:Build and maintain relationships with existing Channel Partners.
   Act as a liaison between Channel Partners, Customers, and Business Development Managers to facilitate smooth processes.
2. Referral Process Management:Ensure corporate account opening referrals are qualified and curated effectively for Business Development Managers.
3. Performance Tracking:Monitor channel activities and prepare performance reports.
   Use data to provide insights and support strategic decisions.
   

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Work under the control and direction of the appropriate Qualified Person when carry out their supervision and fully responsible to the appropriate QP.

· To liaise and conduct inspection with the Main Contractors Engineer/Supervisor.

· To assist Resident Engineer on all structural works carried out according to approved drawings

· To monitor the progress and assist Resident Engineer on structural inspection on all Structural works according to the approved drawings issued.

· To conduct C&S inspection for works the inspections forms submit by Main Contractor Engineer/Supervisor and maintain proper records.

· To check and monitor the Structural works according to the contract drawings, specifications, approved shop drawings and method of statements

Requirements:

· RTO registration with IES is mandatory

· Diploma in Civil/Structural discipline or NCSS.

· Have at least 3 years of experience in site supervision of works

· Min 2 years of experience in supervision of precast concrete element launching work for vehicular structures.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

We are looking for an experienced administrative expert to support the Family Service Centre (FSC) operations. Our FSCs work with vulnerable groups to deliver preventive, developmental and restorative care enabling these individuals and families to uplift themselves.

The AO is an enabling role ensuring there is order and structure, proper documentation and utilization of resources, across a complex function; and in doing so allows the direct care professionals to have more focus on the clients which in turn drives better outcomes.

Roles & Responsibilities:

Office Administration and Management

• Oversee general upkeep of premises; liaise with facilities on repairs and maintenance of office assets.
• Attend to queries (via multiple channels eg email, phone and walk-ins).
• Assistance to organize and schedule appointments, meetings, events.
• Assist in the preparation of regularly scheduled reports and minute taking (for selected meetings).
• Develop and maintain filing systems.
• Manage inventory of office supplies.

Human Resource Management

• Update staff data/records where necessary.
• Liase with other internal and external departments (IT and facilities) in managing administrative and operational work of staff entry/exits (eg. accounts creation, email account creation, etc).

Data/Case Administration

• Create and maintain data spreadsheets and presentations.
• Enter and update client’s data in the casework database in the government case management system.
• Prepare, modify and submit relevant audit reports, casework report (eg. service standard requirements to the National Council of Social Service) after approval.

Finance administration

• Assist in monitoring of office operations expenses.
• Process invoices, purchase orders and expense reimbursements.
• Ensure the safe keeping of monies (including petty cash, donations, programme fees, siubsidies and financial assistance to clients).

Candidate Profile:

• Diploma in any discipline with 8 years of experience.
• Committed and responsible.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Good interpersonal and teamwork skills.
• Strong organizational skills with the ability to multi-task.
• Receptive and adapt to changes well including organisational and work changes.

• Perform measurement and calibration using a Coordinate Measuring Machine (CMM)
• Generate and issue final reports
• Liaise with client on technical issues when necessary
• Maintain draft report format/template
• Maintain good housekeeping at workstations/areas
• Assist in the development and extension of new calibration scope
• Increase calibration productivity and efficiency by adopting improved system and methods
• Constantly strive to deliver outstanding services
• Listen to and anticipate the client’s needs and pains to offer the most suitable solution
• Manage timely trouble shooting and assist customers as necessary
• Build and foster collaboration with internal teams involved in service delivery
• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• Perform any other responsibilities assigned by senior management

Requirements:

• Diploma/Degree education in mechanical engineering or related engineering field
• 1~3-year experience in CMM measurement and equipment calibration.
• Technical knowledge and experience in related field
• Able to work independently and to coordinate several activities simultaneously
• Business and profit minded with related technical knowhow
• Competitive and profit-driven; re-invents competitive advantage.
• Able to interact with all levels of management
• Good communication, negotiation and interpersonal skills
• Works well under pressure, challenges status quo
• Applies judgment and acts according to the SGS standards of ethics and integrity

Position Overview

We are seeking a highly accomplished and dynamic Chief Operating Officer (COO) with a minimum of 20 years of international experience to lead our operations, drive sales growth, streamline processes, and oversee market expansion efforts. The ideal candidate will bring deep expertise in AI, SaaS, and servicing both commercial and government clients. This is a critical leadership role that requires a strategic thinker with proven hands-on success in scaling businesses across diverse geographies, in early-stage startups and established corporate environments. Proven success in building profitable businesses within SEA, China, and India is critical to this role’s success.

Key Responsibilities

1. Strategic Leadership:

• Collaborate with the CEO to define and implement the company’s strategic goals.
• Develop and execute business strategies to achieve operational efficiency and profitability.

2. Sales and Market Expansion:

• Lead initiatives to build and scale sales channels targeting government and commercial clients.
• Drive geographic market expansion, identifying and capitalizing on growth opportunities.
• Establish and nurture partnerships that align with business objectives.

3. Operational Excellence:

• Design and refine operational processes to support scalability and efficiency.
• Ensure profitable consulting and sales engagements.
• Ensure seamless integration of AI and SaaS solutions into client operations.
• Oversee financial planning, budgeting, and resource allocation to optimize performance.

4. Team Development and Culture:

• Build and mentor high-performing cross-functional teams across diverse regions.
• Foster a culture of innovation, accountability, and excellence.

5. Stakeholder Engagement:

• Serve as a key liaison between the company and government, corporate, and commercial stakeholders.
• Represent the company in external forums and industry events to enhance its reputation.

Qualifications

· Minimum 20 years of progressive leadership experience with international exposure.

· Proven track record of success in AI, SaaS, and enterprise solutions.

· Experience working with both government and commercial clients, delivering tailored solutions.

· A background spanning early-stage startups and corporate enterprises.

· Exceptional ability to manage diverse teams and drive measurable results in complex environments.

· Outstanding communication, negotiation, and stakeholder management skills.

· MBA or equivalent advanced degree preferred but not required.

• Manufacturing Company (Electronics)
• Basic $3000 - $4000
• 5 days (8am-6pm)
• Walking distance from Commonwealth Mrt

Job Responsibilities:

• Maintain accurate records, conduct stock checks, and prepare monthly inventory and slow-moving reports.
• Handle shipments, record keeping (photos/videos), and manage goods received and dispatched.
• Input data into SAP, coordinate quality inspections, and organize goods on designated shelves.
• Pick, pack, label, and arrange shipments as per customer requirements, including preparing necessary export and customs documents.
• Communicate with suppliers about defective materials, support production needs, and occasionally deliver goods to customers.

Requirements:

• Min. 1 year of relevant experience.
• Proficient in MS Office (Excel, PowerPoint, Outlook, VBA)

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

We are an Established Cleaning Company with 25 years in the Cleaning industry seeking to hire Full-Time Sales & Customer Service Officer.

Working Hours: Mondays - Fridays 9AM to 5PM

Work Location: 3 Ang Mo Kio Street 62, #03-27, LINK@AMK S 569139

Roles & Responsibilities of Sales & Customer Service Officer:

• Handles customers enquiries through phonecalls, emails and face to face interactions.
• Maintains business working relationships with customers.
• Process and manage quotations.
• Manage & organise documentation.
• Hand-over orders to invoicing department.
• Keep track and update of day-to-day cleaning schedule.
• Good in Microsoft Office applications and computer skills.
• May need to conduct cold-calling to prospective customers if required.
• Report to the management on any issues.
• Other ad-hoc duties as assigned.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

AMK, Semiconductor and Automation company

• 5 days work
• Annual leave start from 14 days
• AWS, VB, annual leave, medical claim, dental claim

Job Scope:

• Source and evaluate suppliers for machine parts and materials locally and globally.
• Continuously identify new suppliers and review existing ones to maintain a pool of qualified options.
• Work with suppliers to order quality products, negotiate terms, and ensure timely deliveries.
• Coordinate on schedules, quality, and specifications.
• Manage project costs and ensure data accuracy.
• Manage inventory and purchase orders.
• Collaborate with teams such as design, engineering, and assembly to ensure cost savings and on-time project delivery.
• Enforce procurement policies and procedures both internally and externally.
• Assist in arranging training sessions with suppliers for designers or engineers when needed.
• Perform ad-hoc administrative tasks as required.

Requirements:

• Diploma or degree in a related field.
• At least 2 years of experience in procurement, preferably in the semiconductor industry.
• Some technical knowledge of machine components.
• Familiarity with SAP and MS Office.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

We are seeking a Fractional Chief Information Officer (CIO) who will play a key role in guiding and shaping the IT strategy and architectural vision for the company. The CIO will help build the foundational IT infrastructure and align technology with the overall business objectives. This is a leadership role that requires deep expertise in IT architecture, systems integration, and strategic technology planning.

CIO (Fractional Chief Information Officer)

Responsibility

• IT Strategy & Roadmap Development:
• IT Architecture Design:
• ERP and MES Implementation:
• Data Analytics and Insights:
• Vendor and Stakeholder Management:
• Leadership and Change Management:
• Cybersecurity and Compliance:

Requirements

• Proven experience (10+ years) in senior IT leadership roles, including at least 3-5 years as a CIO or equivalent.
• Extensive experience in designing IT architectures, particularly in ERP and MES implementation, data analytics, and system integrations.
• Strong understanding of IT infrastructure, cloud computing, and enterprise applications in a manufacturing or engineering environment.
• Strong knowledge of ERP (e.g., SAP, Microsoft Dynamics, Oracle) and MES systems.
• · Hands-on experience with data analytics platforms (e.g., Power BI, Tableau, Qlik).
• Familiarity with IT security best practices and compliance regulations (e.g., ISO, GDPR, industry-specific standards).
• Experience with cloud-based solutions (e.g., AWS, Azure) and hybrid infrastructures.
• Ability to lead and manage IT teams, guiding them to deliver projects on time and within budget.
• Strong stakeholder management and communication skills, with the ability to influence senior leadership and cross-functional teams.
• Proven track record in managing change, ensuring technology adoption across organizations.
• Strong strategic and analytical skills, with the ability to align IT initiatives with business goals.
• Ability to see the big picture and design IT solutions that scale with the business.

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field.

Preferred

• Experience in the manufacturing or precision engineering sector is a plus.
• Certification in IT architecture (e.g., TOGAF) or project management (e.g., PMP) is beneficial.
• Experience with both on-premise and cloud ERP/MES solutions.

We are representing our client (A leading provider of precision engineering solutions supporting a wide array of industries with innovative, high quality products - headquartered in Singapore) to identify suitable candidates for the role of Factional Chiel Information Officer.

Our client is in the process of designing and implementing a comprehensive IT roadmap to modernize and streamline their operations. This includes the deployment of ERP and MES systems, data analytics tools, and enhancing their IT infrastructure to support the company's future growth.

We regrets that only shortlisted candidates will be notified.

1. Perform Access Control Duties

2. Pefrom Guard and Patrol Duties

3. Perform Crowd and Traffic Control Duties

4. Protect and escort VIPs and Valuables

5. Enforce security and safety at majorand private events

6. Major deployment sites includes Changi Airport, Land Checkpoint, Singapore Prison Services, Key Installations and Refineries, etc.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $2500 - $3000

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Descriptions

• Assist in handling of general admin and accounts activities.
• Assist in time sheet checking of staffs to liaise with HR team in HQ.
• Assist in managing of time attendance and leave records.
• Submission of reports pertaining to absenteeism and leave requests.
• Act as a point of contact for facilities related inquiries.
• Work closely with facilities management team, vendors, and contractors to ensure timely and effective resolution of issues.
• Support the compilation / coordination of maintenance activities, repairs, and service requests.
• Maintenance and upkeep of any documents if needed.

Requirements

• Candidate must possess at least GCE ‘‘N’’ / ‘‘O’’ Level or Higher Nitec or any Higher qualifications.
• At least 3 year(s) of working experience in the related field.
• Proficient in Microsoft Office Applications.
• Confident and Good communication skills.
• Meticulous and able to multi-task and manage work priorities.

5.5 Work Days Week

Location is at Kent Ridge Area , West Side.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.