Job Responsibilities:

• Share clear and accurate information when responding to queries via Live Chat, over the

phone and through email

• Establish communications between Customers and Executives

• Resolve customer enquiries and disputes efficiently

• Escalate issues promptly where and when required

• Accurately provide and record information pertaining to key customer interactions

• Perform General Administrative and Clerical duties

• Provide ad hoc support around Office as needed

• Maintaining an accurate and organised record of documentation within the Company’s

Operative System

• Perform any administrative duties as assigned

Requirements:

• At least Diploma qualifications or equivalent

• Good command of written and oral in English and Chinese / Malay (in order to liaise with the English & Chinese / Malay speaking associates)

• Good communication skills and is comfortable speaking on phone

• Positive work attitude and a good team player

• Proficient in MS Word and Excel

Position Summary:

The Operations Intern at Chello, a leading fashion online brand, is a detail-oriented and motivated individual seeking hands-on experience in the operational facets of a dynamic e-commerce environment. This role involves actively contributing to the efficient execution of day-to-day operations, collaborating with cross-functional teams, and gaining valuable insights into the intricacies of supply chain management and order fulfillment.

We are seeking a proactive intern who is passionate about the fashion industry and eager to play a vital role in enhancing Chello's operational excellence. The Operations Intern will work closely with the operations team, contributing to various aspects of the supply chain and operational processes.

Key Responsibilities:

1. Order Fulfillment:Assist in processing and fulfilling customer orders accurately and in a timely manner.
   Collaborate with the operations team to maintain high standards of order fulfillment efficiency.
2. Inventory Management:Support in monitoring and optimizing inventory levels to meet customer demand.
   Contribute to inventory tracking and reconciliation processes.
3. Supply Chain Coordination:Assist in coordinating with suppliers and logistics partners to ensure the smooth flow of raw materials and finished products.
   Participate in initiatives to optimize supply chain processes.
4. Quality Control:Participate in quality control procedures to uphold Chello's product quality standards.
   Work with the team to address any issues related to product quality and packaging.
5. Process Improvement:Contribute ideas to identify opportunities for process optimization within the operations workflow.
   Collaborate with the operations team to implement improvements that enhance overall efficiency.
6. Customer Support Collaboration:Work closely with the customer support team to address operational queries and ensure a positive customer experience.
   Learn about the crucial intersection of operations and customer satisfaction.
7. Data Analysis:Assist in analyzing operational data to identify trends and areas for improvement.
   Contribute to the development of reports related to order fulfillment, inventory levels, and operational performance.
8. Team Collaboration:Actively participate in cross-functional team meetings and collaborate with colleagues from various departments.
   Embrace opportunities for learning and growth within the operations team.

Qualifications:

• Currently pursuing a Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or a related field.
• Strong interest in the fashion industry and e-commerce operations.
• Basic understanding of operational processes and a keen willingness to learn.
• Detail-oriented with strong organizational and time management skills.
• Effective communication skills and the ability to collaborate in a team-oriented environment.
• Proactive attitude and a desire to contribute to the success of operational processes within Chello, the premier fashion online brand.

If you are passionate about fashion and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

Job description

• Manage customer sales inquiries for both cash and credit transactions
• Up-sell or cross-sell company products and services as appropriate
• Builds positive and effective relationships with clients and ensures their satisfaction
• Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders.
• Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given.
• Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments.
• Successfully negotiate pricing with customers, suppliers.
• Process and release accurate invoices for all relevant sales.

Required Skills & Experiences

• Diploma in any field.
• Candidate come with Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge will be added advantage.
• Effective communication and interpersonal skills.
• Experience in problem-solving and decision-making.
• Ability to work and thrive under pressure in fast-paced environment while being able to multi-task.
• Works cohesively as part of a team and has an enthusiastic and good team spirit.

Highlights and Benefits

• Twice performance bonus a year , quarterly incentive schemes and annual profit sharing.
• Medical and dental and TCM benefits.
• Relevant training and invaluable experience.
• Free parking.
• Yearly appraisal and career growth opportunity.
• Work for a company that cares about you.

Working Hours: 8:00 a.m. – 5:30 p.m.

Working Location : Kallang (5 days a week)

Job Summary:

• Salary up to $4,300 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Maintain strong rapport with tenants ensuring that they have good support to fulfil their retail needs.
• Responsible for running the mall operations in managing the daily operations, maintenance, upkeep of the mall and tenancy relationship and communication with the retailers.
• Conduct daily Mall common area pre-opening checks.
• Management of service contractors to effectively achieve the highest standard.
• Assist in coordinating, and conducting inspections with service providers on routine work, outstanding defects and rectification works.
• Ensuring the building services and common facilities are kept in excellent condition.
• Prepare technical specifications and call for quotation/tenders for Tenancy/Building/M&E related works.
• Complete approved Capex works assigned within the financial year and to ensure expenditures are within budget allocated.
• Conduct regular building inspections to ensure compliance to authorities’ requirements
• Coordinate the procedures and fit-out of the premises leased to retailers.
• Arrange with retailers for handing/taking over of the premises to/from retailers.
• Coordinate all tenancy fit-out and reinstatement activities with retailers, retailers’ consultants/contractors, service providers and Mall Management.
• Assist to collect as-built drawings, insurance certificates, fit-out deposits, service reports and other fees / document in relation to fit-out work, pre-opening and operations from retailers.
• Assist to prepare annual budget, and ensure that expenses are within budget
• Facilitate permanent electricity account opening.
• Manage and supervise contractors’ work, including verifying payment, issuance of LD during non-compliance.
• Conduct mall walks and daily spot checks on term contractors to ensure that works are carried out satisfactorily.
• Assist in the dealings and correspondences with tenants, following up on rectification works, cleanliness, encroachment issues as well as unit’s operating hours.
• Render support on arrears matters by contacting tenants for payment and Notice of Re-entry.
• Liaison with housekeeping, security, pest control, landscaping vendors etc. and conduct regular meeting if necessary.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Job Summary

The role of the Senior Human Resource Executive (SHRE) entails overseeing the company's human resources. This covers the full spectrum of human resource functions. This includes recruiting, training, and supervising employees, as well as ensuring adherence to current labour regulations. Additionally, the SHRE will collaborate with the management team to establish and execute initiatives aimed at enhancing employee performance, while also addressing any concerns raised by employees.

Job Responsibilities

• Support the management in overseeing the HR Department and managing all HR functions
• Prepare monthly payroll and other payroll-related tasks
• Maintain and manage employee records in the company payroll system
• Handle work pass administration, including applications, renewals, cancellations, and issuance
• Carry out daily HR duties, from onboarding to offboarding
• Coordinate with all departments regarding hiring plans, resignations, confirmations, and other HR matters
• Maintain and manage staff leave and attendance records, including entering leave types, handling entitlements, processing applications, collecting and approving certificates, and monitoring daily employee attendance
• Administer training matters, such as coordinating internal and external courses, updating and maintaining training records, and more
• Ensure timely and accurate submissions for all government and related claims, such as CPF, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR8A & IR21), and others
• Prepare weekly and monthly reports promptly and accurately
• Provide guidance and address employee inquiries on HR matters
• Take on ad-hoc tasks as assigned by the management team whenever necessary

Job Requirements

• A minimum of a Diploma in Human Resource Management, Business Administration, or a related field of study is required
• Candidates must possess at least 5 years of relevant work experience
• Familiarity with the Times Payroll/Human Resource System will be beneficial
• Candidates should have a minimum of 3 years of experience in processing payroll
• Excellent communication and negotiation skills are essential
• The ability to handle pressure and manage multiple tasks is necessary
• Proficiency in administrative tasks and computer literacy is required
• We are seeking an individual with a mature and sociable disposition, someone who can effortlessly connect and interact with employees across all levels of the organisation.
• Proficiency in Microsoft Word, Excel, and PowerPoint is a prerequisite.

HSE

• Practice and implementation of company's QHSE policy.
• Motivate and develop HSE Culture across the Company.
• Ensure ISO14001 and ISO 45001 certification implementation and compliance.
• Assist to identify HSE objectives and targets and prepare / review management procedures and plans annually.
• Provide support, advice, and training to facilitate the implementation of QHSE management system requirements.
• Assist the implementation of safety campaigns within BGS.
• Monitor the effectiveness of risk management activities within BGS operation terminals and site projects, particularly for any significant changes or major decisions, and provide advice and support.
• Identifies required training and provides induction to all new employees relating to safety and environmental matters, and relevant refresher courses.
• Review contractor HSE systems, work method statements and risk assessments produced, in line with standards, legal and client requirements.
• Lead investigation for accident/ incident, near-miss incidents, and occupational injuries to identify the root causes and propose corrective actions and install preventive actions.
• Assist to auditing programs and review audit findings; Verify implementation of corrective action and improvement.
• Conduct regular WSH meetings for projects, and operation and maintenance with all stakeholders.
• Attend site coordination, meetings, inspections, and other related activities as required.
• Any other responsibilities assigned by the Management.

Requirements:

• Diploma in Environmental Safety / Occupational Safety and Health or Advance Certificate in Workplace Safety and Health
• Minimum 3 years of related work experience preferably in Engineering environment
• Committed and good team player with the ability to work independently.
• Good communication skills.
• Strong analytical ability.
• Structured and well-versed in documentation and reporting.
• Able to work in a culturally diverse environment.

Position Objective

Work closely with Head of Camp Asia and Camp Asia Manager to ensure comprehensive support across both year-round Academy businesses and seasonal Holiday Camps. Support includes administrative work, event management, procurement as well as basic finance and recruitment for Camp Asia’s Academy and Holiday. Responsibility also includes monitoring net income after expenses for Academy and balance between revenue optimization and expense control.

Primary Responsibilities: Camp Asia Academy

Operations:

• Coordinate with school Athletics, Swimming, Facilities, Maintenance, Security, AV, and IT departments to ensure smooth running of holiday camps and weekly programmes.
• Logistical support during Academy: individual Academy set-up, registration area set-up and the management of event staffs/teaching assistants
• Proactively handle any arising issue and escalate any emerging problems to the Camp Manager/Head of Camp.
• Propose ideas to improve the quality and smooth-running of Academy operations.
• Designate and manage roster/schedule of event staffs/teaching assistants.
• Work closely with Academy coaches/Camp Manager/Head of Camp to ensure the camp experience is of the highest quality.
• Manage Academy website including ‘live’ calendar to display black-out dates and events etc.

• Customer Service:

• Communicating information pertaining to bookings made for Academy Programmes to parents.
• Provide exceptional customer service ensuring all enquiries via telephone, email and face-to-face are acknowledged and answered with speed and professionalism.
• Support customers with the online booking process and Academy enquiries.
• Ensure accurate and up-to-date knowledge of Camp Asia’s offerings & USPs
• Continuously work to move enquiries into bookings, always providing high level of customer service.
• Investigating and solving customer’s problems with bookings, dealing with customer complaints and parent concerns.
• Track termly ‘black-out dates and email customers about changes/postponements every week.

Administrative:

• Provide termly attendance sheets for each session of each Academy to share with coaches.
• Manage Academy website including ‘live’ calendar to display black-out dates and events etc.
• Handling all count totals for camps and Camp Academy programmes.
• Collaborate with Marketing Executive to ensure brand awareness of each Academy programmes.
• Track invoices and timesheet from all partners and coaches
• Complete P&L statements for each Academy term

Secondary Responsibilities: Camp Asia Holiday Camps

• Work closely with Camp Asia Manager and Operations Executive to provide logistical support for Camp Asia holiday camps.
• Logistical support during holiday camps: individual activity set-up, registration area set-up and the management of event staffs/teaching assistants and more
• Work closely with the Customer Service team to provide customer service support for Camp Asia holiday camps.
• Continuously work to move enquiries into bookings, always providing high level of customer service.

Position Requirements

• Enjoy working with children in a school/camp environment.
• Strong verbal and written communication skills
• Ability to multi-task, work independently and as part of a small and dynamic team.
• Good Microsoft office skills especially Excel
• Strong Customer Service/ Sales experience with the ability to convert customer enquiries to sales.
• Able to work on weekend to reply to enquiries, emails, and phone calls and for events and weekly weekend programs.

Qualifications

• Degree or Diploma qualifications
• At least 2 years’ experience in office administration and events management

Contacts

• Head of Camp Asia
• Camp Asia Manager
• Marketing Executive
• Academy Coaches
• School Athletics Departments
• Facilities and Maintenance Teams

Working Conditions

• Based in schools for Camps season and Academy programmes
• Based in regional office/home during “non-camp” and “non-academy” times
• School environment during school holidays for “camp” seasons
• Dynamic and fast-paced environment.

Terms of Employment

• Working Hours: 9.00am – 6.00pm, Mondays to Friday 9.00am – 1:00pm, Alternate Saturday
• Holiday Camp: 7:30am – 4:30 pm, Monday to Friday (up to 16 weeks/year)
• Annual Leave: 15 days
• Medical Benefits: Local medical insurance provided the applicant is not currently covered
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background check: Required

Safeguarding

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, s/he must report any concerns to the School’s Designated Safeguarding Lead or to the Head of School or indeed to the Regional CEO or Safeguarding Manager - Asia so that a referral can be made accordingly to the statutory services.

POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity, and promotional events for the assigned brand(s) according to set guidelines

• Manage Public Relations, event, creative and production agencies

• Support the store Business Goals

• Support the CRM and increase existing base of VIP customers

KEY AREAS OF RESPONSIBILITIES

• Organize and oversee advertising / communication campaigns and promotional events

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

• Translate copy for marketing distributions (social media posts, EDMs, press releases etc)

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities

• Monitor progress of campaigns using various metrics and submit reports of performance

• Collaborate with managers in preparing budgets and monitoring expenses

• Make periodical store visits to better understand the business marketing needs

• Build effective working relations with Brand Manager and store teams

• Monthly engagement with Store Manager at store level

REQUIREMENTS

• Minimum a Diploma / Degree in Marketing

• Minimum 2-3 years & above of solid working experience in marketing planning, promotional programs development and execution, with excellent commercial insight and good analytical skill

• Good working knowledge of Ecommerce, digital media, media strategy, marketing, or retail marketing

• Agency experience preferred

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

The Healthcare Assistant support and assist the Staff Nurses and Enrolled Nurses in the delivery of nursing care to clients and help to maintain a clean, safe and comfortable Senior Care Centre environment for them.

• Participate in activities to improve the quality of care.
• Attend to clients’ needs and report their needs to the nurses.
• Ensure the safety, comfort and well-being of the residents.
• Assist in the transfer and positioning of non-ambulant residents.
• Assist in the conduct of daily exercises for the residents.
• Assist in serving meals and drinks, and feeding patient
• Escort patients to and fro between their homes and the Senior Care Centre.
• Alert Centre Manager of emergency situations immediately.

Job Requirements

• WSQ in Healthcare or equivalent qualification will be an advantage
• Must be fully vaccinated with COVID-19 vaccinations

1. Receiving of goods from all local suppliers

2. Do quantity and quality check on receiving goods
3. Unloading goods from supplier vehicle when necessary
4. Cross-docking of goods for Pending delivery order that is incomplete
5. Assemble items to complete set when necessary
6. Picking the items & goods based on order list
7. Do quantity and quality check on goods before deliver to customer side.
8. Uploading goods for delivery when necessary
9. Packing for delivery
10. Any other tasks as and when assigned by Operations Manager, Logistics Manager and supervisors

Highlights and Benefits

* 5 days works per week

* No need to work OT

* Annual leave start from 14 days

* Medical Cover include outpatient, specialize and TCM.

* Dental incentives

* Life & Accident insurance

* Quarterly company incentives

* Annual profit sharing

* Twice performance bonus per year

* Yearly increment & appraisal

* Staff discount

* Free Parking

* Training & Development provided