Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Increase new customer account for Business Growth
• Perform cold call activities
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage
• Undertake task/project assigned to achieve Organisational objectives.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree in Chemical engineering/ Chemistry / Material Science
• At least 5 years of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

The National University of Singapore invites applications for the position of Research Assistant in the Department of Computer Science, School of Computing (SoC). SoC is strongly committed to research excellence in all its dimensions: Searching for fundamental results and insights, developing novel computational solutions to a wide range of applications, building large-scale experimental systems and improving the well-being of society. We seek to play an active role both internationally and locally in the core and emerging areas of Computer Science and Information Systems.

The Research Assistant will be responsible for working closely with the Principal Investigator and lab members on one or more research projects. He/she should possess experience or interest in at least one of the following research areas:

• Artificial Intelligence and Machine Learning
• Computer Vision
• Algorithms
• Circuits and Systems
• Programming Languages & Software Engineering

Qualifications

• A Bachelor’s degree with Honours in a relevant area; and
• Experience in research
• Good communications skill in both written and verbal English

To manage the man power

update and deployment manpower based on requirements

To manager the Civil works on the site

submit the invoice and track the claims

Track the monthly payments and worker salaries

Manage the store and material available and deployment record

Ensure the equipment and materials deployment

progress photos and submit the claims

Any other Adhoc duties as assigned

Job Scope:

- To handle daily accounting operation tasks including accounts receivable and accounts payables

- To handle full set of accounts.

- To assist Finance Manager on other financial reporting requirements.

- Other ad-hoc assignment given by Management and Finance Manager

Job Requirements:

- LCCI/Accountancy Diploma/Degree holder

- At least 3 to 6 years working experience preferred

- Attention to detail, meticulous and positive working attitude

Responsibilities:

• Assist in daily administrative works & data entry
• Maintains and updates filing system and records.
• Assist in answering phone calls and others ad hoc duties as assigned.

Requirements:

• Min Diploma in Business Administration/ Accounts or relevant certificates
• Proficient in MS Office applications, such as Word, Excel, Microsoft Outlook, etc
• Good attitude, communication & coordination skill
• 1-2 years of administrative experience
• Minimum 3-4 months temporary assignment and maybe extendable
• Able to start immediately
• 5 days’ work week

Admin Assistant

Salary : $2,000 to $2,300

Job Responsibilities

· Prepare, sort and maintain documents, keep record of completed work

· Provided routine office supports such as making copies, faxing, answering phones, mailing and picking up correspondence.

· Update and maintain employee attendance record

· Arrange courier service as and when (local and international)

· Stock taking and ordering of pantry and stationery supplies

· Any other ad hoc duties assigned

Job Requirements

· ITE/"O" Level or equivalent

· Proficient in MS Office

· Good listening, communication, and interpersonal skills

· Monday to Friday 9:00am to 5:00pm

· Interested candidates who wish to apply for the advertised position, please email an updated copy of your Resume/CV to [email protected]

· We regret that only shortlisted candidate will be notified.

This role is designed for a marketing executive (at least 3-5 years’ experience) with robust track record and technical skills in digital and performance marketing strategies, marketing analytics, excellent interpersonal and communication abilities, strong campaign and agency management track record, focused commitment to excellence, and deep motivation to learn and grow.

Key responsibilities:

1. Strong driver of all marketing campaigns with a clear eye for technical set-up and technical optimisation
2. Define clear marketing objectives and measurables with external agencies and
3. Curate target personas, competitor social and digital landscape and customer journey to develop actionable insights
4. Audit content calendar and provide actionable, research-based input to curate content
5. Manage SEO agencies with a clear eye on 1) target KPIs 2) SEO goals 3) technical process
6. Work with external freelancers on the design and production of marketing collaterals and assets
7. Work with external marketing agencies for on-site marketing and partnerships/sponsorships with key stakeholders such as universities
8. Build relationships with our external partners in Southeast Asia and Australia, manage communication lines, and oversee booking data from each partner
9. Strategic identification of the right marketing channel (OSEP) and the right content type based on user journey and target persona.
10. Assist the team in developing an overall content marketing plan and digital marketing plan
11. Manage, report and optimise the performance of organic channels and campaigns
12. Manage, report and optimise the performance of paid channels and campaigns
13. Ownership of marketing KPIs for each content asset class and for each marketing channel (OSEP)
14. Promote our marketing assets and content on various marketing platforms/Channels outside of Facebook/Google
15. Work closely with agency in A/B testing to optimise ad performance
16. Monitor and manage cost per clicks to ensure optimised investment returns
17. Provide reporting fortnightly to management
18. Write clear briefs with specific, measurable targets for short-term promotion or engagement campaigns and facilitate implementation.
19. Provide clear reporting on performance of short-term campaigns
20. Manage KOL campaigns with clear ROI reporting and recommendations

Required skills and attributes:

1. Bachelor's degree preferably in business, data analytics or marketing with good honours OR general degree with honours with training and certification in digital marketing
2. Candidates with 3-5 years of experience and proven track record as a digital and performance marketing specialist
3. Extensive hands-on experience in campaign management tools and A/B experimentation
4. Experience in articulating coherent and well-defined marketing strategy paper and agency briefs
5. Strong in campaign and project management, with ability to work with multiple stakeholders, manage competing priorities, and meet tight deadlines
6. Well versed in campaign performance management, optimisation and reporting across all OSEP channels
7. Strong experience in working with copywriters, graphic designers and other content creators to curate brand-specific, original and impactful content that drives marketing outcomes and meet campaign goals
8. Technically competent in the functionalities of google analytics and search engine optimisations
9. Agency experience a big plus
10. Experience managing a marketing budget or a team is an advantage
11. Deep understanding on how to use data to optimise performance of website, Adwords, and Facebook Ad
12. Robust track record in building brand awareness through managing organic (shared/owned/earned) social media post and brand campaigns.
13. Strong Microsoft Power Point and Excel Skills desirable
14. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
15. Strong content curation background and ability to chart and execute a strategic SEO roadmap
16. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
17. Excellent time management and organisational skills
18. Dependable and proactive in follow up
19. Robust execution and implementation abilities
20. Highly independent and able to work under stressful situations

Job Description

The incumbent will provide administrative support to the Department of Pharmacy, Faculty of Science. Duties and responsibilities include, but are not limited to the following -

• Work closely with Programme Director and Dean's Office to take charge of the end-to-end administration of the postgraduate research-based PhD and MSc programmes throughout the student lifecycle, including student admission, handling student enquiries, student module registration, managing programme website, etc.
• Collaborate with the Programme Director and Dean's Office to manage the programmes' admission cycles to upkeep the programmes' quality.
• Manage the administration of the programmes' examinations, including PhD Qualifying Examinations and PhD/MSc thesis examinations.
• Monitor students' progress under the Graduate Assistance Programme (GAP) and Thesis Advisory Committees (TAC).
• For Assistant Manager level: Applicant at this level would be expected to oversee the portfolio both strategically as well as operationally with minimal supervision.
• Provide other administrative support to the Department as deemed necessary.

Qualifications/Requirements/Other Info

• Academic qualification: Masters/Bachelor degree from a recognized University, preferably in Sciences.
• Prior working experience (minimum 3-5 years), especially in an administrative position in the higher education sector, would be advantageous.
• Fast learner, positive work attitude, proactive and self driven with a high degree of professional integrity.
• Good time management and organizational skills, able to multitask efficiently.
• Meticulous, detail oriented with strong numeracy abilities, reliable and conscientious.
• Strong analytical and problem-solving skills.
• Strong communication (verbal and written) and interpersonal skills.
• Independent and a self-starter yet a team player.
• Proficient in Microsoft Office (Word, Excel, Powerpoint).

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

- To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

The Singapore Institute of Technology (SIT) is Singapore’s first University of Applied Learning, offering industry-relevant degree programmes that prepare its graduates to be work- and future-ready professionals. Its mission is to maximise the potential of its learners and to innovate with industry, through an integrated applied learning and research approach, so as to contribute to the economy and society.

The university’s unique pedagogy integrates work and study, embracing authentic learning in a real-world environment through collaborations with key strategic partners. Its focus on applied research with business impact is aimed at helping industry innovate and grow. Targeted to be ready in 2024, SIT’s centralised campus within the larger Punggol Digital District will feature a vibrant learning environment where academia and industry will be tightly integrated with the community. SIT espouses an applied learning approach and offers degrees with a strong focus on science and technology. Our faculty work closely with industry on translational research and innovation, as well as provide consultancy on solutions to industry challenges. This well-established nexus with industry endows our graduates with deep skills and work-ready training experience – attuning them to the needs and demands of the future economy.

SIT is also establishing strategic live test beds known as ‘Living Labs’ both within and beyond its upcoming Punggol campus to support greater experiential learning and strengthen its applied research offerings. The university’s pool of Engineering experts works with multi-disciplinary teams to drive strategic translational research in key areas such as energy resilience, sustainable infrastructure engineering and maintenance, and maritime engineering.

As a young university, we encourage innovation and seek the right candidates to join us in realizing our vision into an increasingly vibrant reality. We offer competitive remuneration, generous employment benefits, access to funding to undertake research of relevance to industry, and the opportunities to inspire and nurture the next generation of skilled and work-ready undergraduates. We currently have positions available at Assistant Professor for the following programmes:

• Civil Engineering / Mining Engineering: Emerging and disruptive construction technologies / High performance construction materials with reduced embodied carbon / Tunnel engineering with expertise in design, construction, operation and impact assessment of tunnels
• Electrical and Electronics Engineering: Power electronics / Power system analytics / Expertise related to marine / built sector (e.g. electrification of ships or maritime and building energy efficiency) / Digital twinning of electrical / aviation / manufacturing set-ups / Expertise in system design which may include green building design involving passive to active systems or land transport systems
• Mechanical Engineering / Material Engineering / Marine Engineering: Transport infrastructure asset management / Domain Expertise in maintenance, operation and modelling of infrastructural assets and systems
• Systems Engineering: Competent in data analytics for power industry or building services / Experience on integrated digital technology such as AR/VR for system maintenance including electrical power and thermal assets in building or shipyard or aviation / Strong Infocomms background for IoT implementation and integration

Successful candidates will join the Engineering (ENG) Cluster (one of five academic clusters in SIT), as members of a team of accomplished experts who are passionate about higher education and deeply involved in industry transformation through applied research programmes.

Faculty in the ENG Cluster undertake funded industry-relevant research, teach courses in civil, mining, electrical, mechanical, material, marine and systems engineering as well as supervise graduate industry masters and doctorate students in relevant topics. They are also provided with paid leave to undertake consultancy work with industry and/or spend time attached to work with industry.

We will prioritize collegial and team-spirited candidates with either (a) an earned PhD or equivalent from a reputable university with specialization in any of the above-mentioned areas and some relevant work experience, or (b) extensive industry experience with demonstrated strong technical expertise in the above-mentioned areas.

Job Description:

• Setup of camera system according to the production plan which include the optical lenses.
• Assist cameraman in performing basic camera work on various operational modes (i.e Pedestals, Tracks, Tripods, Jibs, Handheld or Steadycam).
• Assist in maintaining camera equipment, accessories and other ancillary equipment.

Job Requirements:

• Nitec in Electronic / Electrical Engineering or Diploma in Film Production.
• Good working knowledge of camera systems, lenses and camera support equipment.
• Candidates with no prior experience are welcome to apply.

Our company is a growing sports nutrition and accessory business in need of a dedicated and efficient Warehouse Packing Assistant with experience in both B2B and B2C packing. As a Warehouse Packing Assistant, you will play an important role in ensuring our products are packaged and shipped accurately and efficiently to our customers.

Responsibilities:

• Package and label products accurately and efficiently for shipment
• Assist with inventory management and organization of the warehouse
• Process B2B and B2C sales orders in a timely and accurate manner
• Handle customer inquiries and resolve issues in a timely and professional manner
• Maintain accurate sales records and reports
• Collaborate with other team members to ensure smooth and efficient warehouse operations

Requirements:

• Ability to work independently and as part of a team
• Strong attention to detail and accuracy
• Ability to lift heavy objects (up to 50 lbs)
• Familiarity with inventory management systems and software

If you are a reliable, detail-oriented individual with a passion for fitness, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for advancement within our growing company.

Responsibilities

• Assist the Operations Manager oversee the operations department include staff supervision, workflow and leave planning, setting up of events and maintenance of vehicles & equipments
• Responsible for product quality, maintaining excellent customer service standards
• Respond proactively and resolve and prevent all customer service situations
• Evaluate the operations and procedures and suggest improvements
• Any other related operational issues and projects as and when required

Requirements

• Diploma/Certificate in Food and Beverage
• Minimum 5 years of relevant experience
• Excellent leadership
• Ability to analyze and solve problems
• Good communication and interpersonal skills
• Maybe required to work nights, weekends, and/or holidays
• Bilingual to liaise with English and Chinese speaking associates

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Summary:

• Salary Range: Up to $10,000
• 5 days working day
• Overseas travelling is required

Job Responsibilities:

• Responsible for planning and identify new opportunities for business growth of Electrical Vehicle market in India & China
• Carry out market research and competitor analysis for Electrical Vehicle market in India.
• Assist to oversee and manage sales team and distributor in India to ensure company targets are met.
• Any other duty assigned.

Requirements:

• Possess 3-5 years' experience in sales, business development preferable in the automotive industry.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Yeo Hui Wen (Joan)

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Job Description:

· Assist with the management of cleaning operation duties as directed by the Operations Manager

· Managing resources, work procedures, service contracts, and work incidents.

· Maintain stock of supplies of materials and equipment

· Implement and recommend operation plans to improve work processes and service quality for the organization

· Coordinate with Supervisor and Client to ensure quality service delivery

· Ensure cleaning terms adhere to safety measures during the cleaning operation

· Compile and analyze relevant data for presentation

· Facilitate planning of work schedules and deployment of manpower

· Attend to multiple customers’ feedback promptly and amicably.

· Any other duties as assigned by management

Job Requirements:

· GCE “O” Level with minimum of 3 years of experience in the related field is required

· Supervisory experience & Customer oriented

· Computer literacy

· Good interpersonal and communication skills

· Responsible and reliable

· Proficient in Microsoft software

· Possess a good work attitude and ensure all tasks are performed efficiently in meeting Company’s objective.

· To ensure that all staff abide by the company’s or job site safety and health rules and regulations

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Salary: $3,000.00 - $4,000.00 per month

Job Description :

• Manage customer orders from inception to delivery and through the entire order-to-cash cycle
• Liaise with other teams to resolve requests/issues in a timely manner
• Administer return processing & credit/debit price adjustment
• Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc. )
• Take corrective actions to resolve customer issues or order fulfilment inefficiencies
• Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow

Requirements :

• Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues
• Min Diploma in Business Admin / Supply Chain
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues
• Experience of encouraging others to work to KPI’s/SLA’s
• Creative thinking ability with proven problem-solving skills including developing new ideas and making projects

FUNERAL ASSISTANT

• To supervise and assist in the collection of deceased from House, Hospitals,

Home, Wharf, Port, etc.

• To ensure that the name tag is on the ankle of the deceased.

• To supervise and assist in dressing and placing the deceased into the

casket.

• To ensure that the pallbearers and staff do not take anything from the

mortuary or belongings of the deceased.

• To supervise and assist in sending the casket and the deceased to the

destination of the funeral wake area.

• To perform Emcee service as and when requested by the customers.

• To supervise and conduct the funeral at Choa Chu Kang Cemetery, Tse Tho Aum,

Kong Meng San, Mandai Crematorium, etc.

• To check and help out in the cleaning and washing of all funeral accessories,

parlors toilets, staircase, garage, windows, etc. and tidy up the area.

• clean the hearse and van assigned to you.

• To cover compulsory overtime whenever requested by the Company.

• To drive all vehicles according to the validity of the driving license as assigned

by the management, where applicable.

• coordinate with the relevant departments for further delegation of

assignments.

• To supervise exhumation procedures both theory and practical.

• assist in the collection & transferring of ashes.

• To assist in the sea burial.

• assist in spa treatment for the deceased.

• To liaise with bereaved families for the arrangement of collection, sending, and

funeral procedure of their loved ones (deceased).

• assist in administration duties whenever required and take up changes in

assignments allocated by the management.

• To carry out general cleaning as assigned by the management.

• The management can change your contract job specification at any

time.

• The management can change your contract job specification at any

time whenever deemed necessary.

Job Description

a) Report to the Project Manager. Assist the Project Manager in managing certain section(s) of the project, as assigned by the Project Manager and shown in the organization chart.

b) The detailed duties and responsibilities of Assistant Project Manager includes but not limited to the following:

i) Prepare detailed programme and ensure that the assigned tasks are completed within the time frame as stipulated in the master programme.

ii) Implementation of all ISO quality, EHS, green and gracious procedures and requirements.

iii) Complete the project with quality to meet client's / consultant's requirements.

iv) Ensure compliances to Authorities’ requirements.

v) To deal with consultants and owners on all matters including solving of technical problems, submission of shop drawings and samples, etc.

vi) To ensure that the appointed sub-contractors are able to complete the sub-contract works within the schedule and comply with the technical and contractual requirements.

vii) Manage the actual cost of works so that they are below the budgeted costs.

viii) Manage the subordinates so that they are following work systems, productive, and encourage team work among the team members.

Job Requirement

- Degree in Civil Engineering/ M&E Engineering

- Mininum 8 - 12 years' experience

- At least 8 years' experience in leading engineers

Job Description

The National University of Singapore invites applications for Research Assistant for “Mechanistic study of therapy-resistance in gynaeoncology and its clinical application in molecular prognosis and novel therapeutic strategy” in the Department of Biochemistry, Yong Loo Lin School of Medicine. Appointments will be made on a 1-Yr contract basis from Jan 2024, and can be renewed for another two years.

Main duties and responsibilities

The Research Assistant will be able to:

1. Provide research support to the project in both cellular studies and in vivo mouse study and conduct a research project independently.
2. Provide administrative duties such as maintenance of safety documents and housekeep of wet laboratory and supervise junior research staff or undergraduate students/interns.
3. Maintain the highest standard of professional conduct and record keeping in accordance with policies and procedures.

Qualifications

1. Bachelor degree in life science and biomedical degree.
2. At least 3 years of cancer research experience and able to work independently and in a team, have an investigative nature, attention to detail, demonstration of writing scientific papers with list of relevant publication.
3. At least 2 years of animal experience in mouse model of cancers and familiar with immune cell profiling of murine tumor models.
4. Great skills in tissue culture and cellular/molecular biology and protein chemistry basic techniques including Western Blot, viral transfection, q-RT-PCR, immunohistochemistry, and flow cytometry.

Application

Formal application: Interested individuals should send an application including a cover letter (with statement of research interest and career goals), curriculum vitae including personal particulars, academic and employment history, current/expected salaries, complete list of publications/oral presentations, and the contact information of three referees in one single PDF.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full Set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

Responsibilities

• Collaborate closely with senior management to assess and enhance company-wide people practices.
• Develop comprehensive strategies spanning talent acquisition, development, organizational culture, and performance management.
• Innovate by designing new people systems, programs, and practices to align with the company's strategic growth, while also reviewing and enhancing existing policies and processes.
• Engage with business leaders to identify key issues and implement customized solutions hands-on.
• Utilize people analytics to inform management decision-making.
• Stay informed on industry benchmarks and best practices in people strategy, operations, and organizational development through ongoing research.

Requirements:

• Minimum Bachelor Degree in Business Studies or any relevant course
• Minimum 3 years of relevant experience
• Experienced in crafting methodologies and frameworks for analyzing complex people-related issues, leading to actionable recommendations.
• Demonstrated capabilities in strategic and critical thinking, adept analysis, effective communication, and skilled stakeholder management.
• Proven track record in successfully managing intricate and scalable HR projects.
• Possessing a self-starting, resourceful, and flexible approach, with an independent mindset, capable of thriving in a fast-paced and dynamic environment.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

• Oversee administrative tasks such as appointment scheduling;
• Support TCM Physician by assisting with the maintenance of accurate documentation;
• General housekeeping of the clinic including tidying of reception area, consultation and treatment rooms;
• Have knowledge of pain management can be a significant advantage;
• Must be able to commit on Weekends and Public Holidays.

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

As a member of the Customer and Service Excellence team, you will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Conduct customer experience audits with customers
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Support Team Lead in the running of day-to-day operations

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum three (3) years experience as a Customer Support Specialist or similar CS role, preferably with live chat support background
• Experience using help desk software such as Intercom and/or Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must
• Comfortable working on weekends

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

The candidate will work closely with clinical investigators and senior faculty in high value health economic research endeavors and perform a variety of functions, such as:

• Conduct econometric and statistical analyses,
• Build economic models to support health technology assessments,
• Assist in survey development and analysis, and
• Manage behavioral economics trials.
• The candidate will also lead or assist in Preparation of manuscripts, grant applications, and intermediary outputs in support of the above projects.

Job Requirements

• PhD or equivalent in economics, health services research, health policy or a related field.
• Demonstrated ability to conduct econometric analyses and/or build models for health technology assessments.
• Well-developed interpersonal skills and an ability to interact with a wide range of people, including clinicians and other health care professionals.

We regret that only shortlisted candidates will be notified

Job Descriptions

• Manage e-Commerce logistics of warehouses and delivery in order to develop strategies to improve the speed of orders, quality and to reduce costs in last-mile delivery and installation services

• Develop and maintain periodic reports and KPIs

• Design and implement business strategies, plans and procedures to have a seamless logistics operations

• Process optimization and identify value-added service areas

• Collect and analyze relevant data (e.g. operational, vendor, market research or payment gateway reports), drawing actionable insights for business decision-making and process improvement

• Participate in business expansion activities (Proposals, investments, corporate alliances, etc.)

• Support business set-up and problem-solving in South East Asia subsidiaries

• To sustain motivation and improvement initiatives within the organization

Job Responsibilities

• e-Commerce fulfilment and last-mile delivery efficiency to increase operating margin

• Support to set up standard policy, cost structure and templates

• Benchmark best practices and share them with subsidiaries

• Develop proposals and formal responses / RFQs

• Manage relationships with partners/vendors to secure cost and operation competency

• Organize and assess improvement opportunities

• Manage monthly business reviews

• Manage database of business opportunity and vendor pool, including information on scope, size, capabilities, cost, reliability, etc.

• Ensure smooth data flow until the order fulfilment and delivery

Job Qualifications

• Proven experience in logistics projects/operations within an e-commerce area (Seller / Market place / Logistics Company)

• Hands-on experience in aspects of logistics, from order management, warehousing, last-mile delivery and customer service

• Experience in new start-up operations set-up will be a plus

• Strong proficiency in warehouse and delivery operations

• Comprehensive understanding of e-Commerce and supply chain management

• Able to sense urgency and know when to escalate for assistance

• The ability to identify network inefficiencies and opportunities for reducing operating expenditure

• The ability to deliver results within defined financial parameters

• Bachelor's degree in logistics or transport management or equivalent working experience

• Minimum 5 years experience in e-Commerce logistics

• Competent with Microsoft Office, particularly Excel