Job Description:

• Assist the Warehouse Executive in performing smooth warehouse operations, incoming and outgoing systems through the ERP system. Handle incoming and outgoing goods and inventory.
• Maintain good housekeeping. Ensure health, safety, cleanliness and security of the warehouse/receiving and distribution goods area at all times.
• Assist the Warehouse Executive in issuing purchase orders to secure minimum or sufficient inventory level and closely liaise with suppliers to ensure the delivery requirements. Expedite timely delivery of spare parts and goods to customers.
• Back up as Driver/Delivery in their absence. Safely transport equipment and goods to customer locations promptly, safely, and courteously.
• Maintain company lorry in good condition, keep driver logs, and conduct pre-trip and post-trip inspections. Monitors all deliveries to customers to meet their requirements.
• Comply with truck driving rules and regulations (size, weight, route designations, parking, and break periods) as well as with company policies and procedures.
• Work closely with freight forwarders and shipping agents for the most accurate and preferred quotes and destinations.
• Assist the Warehouse Executive in producing daily, weekly, and monthly reports and statistics on the level of inventory balance and any physical stock discrepancy to be fixed.
• Take on ad-hoc duties as and when assigned.

Requirements:

• Minimum GCE ‘N’ Levels.
• At least 3 years of relevant experience in warehouse operation and inventory control.
• Familiarity with safety regulations and best practices in warehousing.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Good interpersonal and communication.
• Physical stamina and the ability to lift heavy objects when necessary.
• Possess a Class 3 driving license (mandatory).

· Position: Senior HR Executive

· Location: Kallang

· Working Hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $4,800 Basic Salary + Performance Bonus

· Duration: Permanent

· Industry: Construction

Main Responsibilities:

· Full spectrum of HR duties

· Utilize effective recruitment and selection strategies

· Develop innovative and creative alternatives to identify potential candidate pools

· Work with managers to ensure that suitable internal or external candidates are recruited for specific positions as required

· Maintain internal communication of vacancies and appointments

· Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook

· Follow through on new appointments to receive the appropriate induction program, coordinated by respective manager

· Ensure all employee records are maintained and recorded

· Ongoing legal compliance with the relevant legislation including right to work and visa validity

· Monitor time and attendance records and identify any concerns at an individual or team level

· Work with the team manager and HOD to identify annual training needs analysis

· Coordinate delivery of training programs

· Ensure any potential serious grievance is promptly communicated to appropriate management, and best practice handling of the situation follows policy and procedure

Requirements:

· Diploma/Bachelor’s degree in Human Resources, Business Administration, or related disciplines

· Minimum 5 years of experience in full spectrum of Human Resources function

· Proven experience in the related field

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Broking Executive (100% ACCOUNT SERVICING/NO SALES INVOLVED)

· Location: Raffles Quay (Walking Distance from MRT)

· Working hours: Monday to Friday (8.45am - 6pm)

· Salary (commensurate with experience): Up to $4,500 + AWS + Performance Bonus + 16 Days AL + Flexi Benefits

· Duration: Permanent

· Industry: Insurance Broking

Main Responsibilities:

· Provide insurance broking advice and insurance placement for clients

· Liaise with clients to understand their insurance needs and advise them on the available insurances coverage available

· Obtain relevant underwriting information from client for submission to underwriters for quotation and terms

· Reviewing rates, terms and conditions of quoted insurances and advising clients accordingly

· Monitoring respective clients' statement of accounts regularly and ensuring that any outstanding payments are collected from client

· Reviewing the list of renewal business on a daily basis and ensuring that necessary action is taken to renew clients' expiring policies where applicable and necessary

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

· Possess a Diploma in any Discipline

· At least 1 year of working experience in insurance/bank etc

· Proficient in Microsoft Excel and Word

· Required to take the Commercial General Insurance (CGI) certificate (fully funded by company), if candidate does not possess the certificate

· Training is provided

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Senior Executive (Events Management)

· Location: Sin Ming

· Working hours: Monday to Friday (8am-5.30pm)

· Salary (commensurate with experience): Up to $5,000 + AWS + HIGH Performance Bonus (2-5 Months)

· Duration: Permanent

· Industry: Transportation (MNC Company)

Main Responsibilities:

· Assist to liaise with events

· To participate in any projects or events organized

· Liaise with vendors and suppliers

· Organizing, Conceptualizing and execution of events.

· Responsible for planning, promoting and ensuring the smooth running of an event schedule

· Responsible to lead and direct an event staff

· Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plan

· Able to support with day to day administrative duties where required

· Any ad-hoc duties as assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

· At least Diploma and 4 years of working experience in managing events

· Proficient in Microsoft Office

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Accounts Executive - IMMEDIATE/SHORT NOTICE

· Location: Kallang

· Working Hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $4,800 Basic Salary + Performance Bonus

· Duration: Permanent

· Industry: Construction

Main Responsibilities:

· Handle full set of accounts

· Prepare & checking of vendor’s Invoices, DO, PO

· Transaction posting of supplier invoices and expenses

· Data entry of receipts

· Vendor creation and updating vendor master records

· Prepare financial reports and accounting statements for subsidiary

· Prepare & file quarterly GST reporting

· Prepare balance sheet schedules

· Monitor and check petty cash claims

· Prepare month-end closing, budgeting & costing forecast

· Provide assistance in year-end audits

Requirements:

· Diploma/Degree in Accounting & Finance or equivalent

· At least 3 years of experience in accounting & finance preferably in the construction industry

· Ability to work independently with a high degree of accuracy and efficiency

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

We are looking for Administrative Executive in Business Development Team.

Responsibilities:

• Arrange and manage shipping documents;
• Liaise with existing vendors/customers and sourcing for new vendors/customers;
• Data entry, filing and other general admin duties;
• Other ad hoc duties assigned by team leader.

Qualifications:

• Relevant Diploma/Degree in any field of study
• At least 1 years of relevant working experience
• Able to work independently and as part of a team
• Possesses strong negotiation and communication skills
• Able to travel to assigned territory when required

Benefits:

• 5 days work week
• Outpatient GP insurance coverage
• Performance bonus
• Good working environment
• ClassPass Fitness Programe

• Position : Accounts cum Admin Assistant (AR/AP/)- Up to $3200 + VB - Kranji Loop
• Location : North - Kranji Loop (Straight Bus 925 From Woodlands Interchange)
• Working hours : Monday to Friday 8.30am to 5.30pm | Alternate Saturday 8.30am to 1pm
• Salary (commensurate with experience) : Up to $3200 + OT Claimable + Variable Bonus + Up to 16 Days Annual Leaves + Medical Health Insurance + Dental Panel Clinic Benefits
• Duration : Permanent
• Industry : Industrial Equipment Wholesaler

Main Responsibilities:

• Handling AP, AR & GL
• Handle petty cash disbursement and process staff claims
• Bank reconciliation
• Deposit paid/received schedule
• Other ad-hoc duties as assigned

Requirements:

• Diploma in Finance/Accounting with at least 1 Year of working experience in the related field is required for this position
• Require skill(s): Proficient in MS Excel & Words, SAP
• Bilingual in English and mandarin to communicate with Chinese clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Ecommerce Executive - (F&B/Retail Industry) – Up to $3500 + Variable Bonus
• Location : Central (To be disclosed only upon shortlisting)
• Working hours : Monday - Friday | 8.30am - 6pm
• Salary (commensurate with experience) : Up to $3500 (Based on experience) + Variable Bonus + 14 Days Annual Leave + Medical Benefits + Employee Discount
• Duration : Permanent
• Industry : Food & Beverage / Retail Industry

Main Responsibilities:

• Manage the routine daily e-commerce operations such as provide customer service, order processing, monitor stock status and returns, stock replenishments, analytical supports i.e. report design and maintenance and month-end closing.
• Manage and maintain the e-commerce platforms with internal and external teams to ensure that products, promotions, prices and content on the e-commerce platform are up-to-date and accurate at all times
• Coordination, execution and planning support for e-commerce projects, e-marketing campaigns and integrated brand plans.
• Marketing communications and programs for various media channels, ie social media, print, web, etc
• Develop and implement digital marketing strategies with goal of increasing ROAS
• Leverage on marketing automation tools to implement lead generation and nurturing programs to drive engagement, traffic and conversions.

Requirements:

• Diploma in Business studies, Mass Communication, Management, or related disciplines with 1-2 years of relevant experience in retail/e-commerce industry
• Good digital knowledge across all platforms, social media savvy, and e-commerce activities will be favourably considered
• Bilingual in English and Mandarin to speak with associates who can only speak mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

· Position: Accounts Executive (GL)

· Location: Gul Road (company transport provided)

· Working hours: Monday to Friday (8am - 5.30pm)

· Salary (commensurate with experience): Up to $4,500 + Performance Bonus (3-6 Months)

· Duration: Permanent

· Industry: Oil and Gas (Listed/MNC Company)

Main Responsibilities:

· Prepare monthly financial analysis for P&L, Balance Sheet & CAPEX (Budget & Forecast)

· Prepare monthly GST submission

· Prepare EDB and other government bodies survey

· Assist in the annual budgeting exercise

· Assist in year-end audit and tax exercise

· Any other ad-hoc duties as assigned by Superior

Requirements:

· Bilingual in both English and Chinese to converse with Chinese speaking clients

· Diploma in Accounting or equivalent

· At least 2 years of relevant accounting experience

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Lab Assistant (Air-Con Environment) - FULL Training Provided

· Location: Loyang Walk (company transport provided)

· Working hours: Monday to Friday (9am - 6.15pm) & once a month Saturday (9am - 12pm)

· Salary (commensurate with experience): Up to $2,500 + Daily Meals Provided + Performance Bonus

· Duration: Permanent

· Industry: Manufacturer

Main Responsibilities:

· Prepare and maintain technical documents (COA, MSDS, Specs etc.) for production lots

· Prepare and maintain documentation records of Food Safety Quality Management system documents for our factory

· Prepare and maintain samples of incoming new samples for sensory evaluation and record evaluations

· Prepare samples for outgoing production sensory QA and submit sensory report (for specific products)

· Weighing, mixing of ingredients for sample preparation

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Minimum Diploma in Food Science/Chemistry or related fields

· Proficient in Microsoft Office (Excel & Word)

· Prior experience in lab environment/quality control systems

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Coordinator/Admin Officer

· Location: Ang Mo Kio

· Working hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $3,000 + Performance Bonus + 21 Days Annual Leave

· Duration: Permanent

· Industry: Security & Communication Solutions

Main Responsibilities:

· Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc

· Manage facilities and general office needs for the office

· Welcome visitors and assist them in connecting with their hosts

· Maintains the live event production calendar

· Schedules appointments and arranges all travel for company staff

· Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies)

· Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma in Business Administration / Management or equivalent

· Minimum 2 years of experience in administrative tasks

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Assistant Preschool Teacher/Preschool Teacher X 3

· Location: Fernhill (Near Stevens MRT)

· Working Hours: Monday to Friday (8am - 4.30pm)

· Salary (commensurate with experience): Up to $3,000 + Performance Bonus

· Duration: Permanent

· Industry: Education

Main Responsibilities:

· Monitor and record the student’s progress and ensure that learning goals are met

· Develop and implement new lesson plans and other creative activities

· Create a fun and interactive learning environment

· Communicate with parents on their child’s learning progress

· Provide administrative support for the centre’s operations and events

Requirements:

· Has good communication and relationship-building skills

· At least 2 years of relevant working experience

· Holds a Certificate or Diploma in Early Childhood

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Sales Executive (Investment)

· Location: Bukit Timah

· Working Hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $6,000 basic salary + ATTRACTIVE COMMISSION - GROSS Up to $30K/Month

· Duration: Permanent

· Industry: Real Estate Owner & Investment

Main Responsibilities:

· Focus on raising capital

· Building and cultivating existing investor relationships across a variety of investor types – family offices, high-net-worth investors, private banks, fund of funds, etc

· Identify potential investors and develop proper points of contact

· Initiate calls to investors and meet face-to-face to explain investment opportunities

· Initiate and support investor events (in-person and webinars) as required in close cooperation with the marketing and operations teams

· Control the prospect tracking and prioritization

· Record all interactions with investors in a customer relationship management platform

· Support the marketing team in the development of marketing materials (sales brochures, website, presentations, and letters) used in the capital-raising process

· Participate in strategic planning with senior management to set sales and financial goals

· Assist senior executives of the firm with strategic decisions and business initiatives associated with fundraising, marketing, and investor relations

Requirements:

· Bilingual in English and Mandarin to converse with Mandarin speaking associates

· Previous track record with proven success in achieving aggressive growth and revenue targets in a fast-paced, results-oriented environment

· At least 5 years of sales experience with excellent verbal and written communication skills

· Service-oriented and pro-active, with good interpersonal skills and a passion for developing strong relationships with existing clients and prospects

· Good Microsoft Office Skills (including Excel, Outlook, PowerPoint, and Word)

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Responsibilities:

• Develop and implement sales strategies and plans to achieve revenue targets and expand market share.
• Lead the sales team, providing guidance, coaching, and motivation to achieve individual and team goals.
• Build and maintain strong relationships with key customers, identifying their needs and providing customized solutions.
• Monitor market trends, competitor activities, and customer feedback to identify opportunities and adjust strategies accordingly.
• Collaborate with the operations team to ensure efficient production, inventory management, and timely delivery of products/services.
• Analyze sales and operational data to identify areas for improvement, optimize processes, and enhance profitability.
• Oversee the development and implementation of customer service initiatives to ensure exceptional customer satisfaction.
• Foster a culture of continuous improvement, innovation, and teamwork within the sales and operations departments.
• Prepare regular reports on sales performance, operational metrics, and key performance indicators (KPIs) for management review.
• Stay updated on industry trends, market conditions, and regulatory requirements to proactively address challenges and opportunities.

Requirements:

• Proven track record of at least 1 year in sales and operations leadership roles, preferably in a similar industry, (no experience is welcomed)
• Strong business acumen with a deep understanding of sales strategies, market dynamics, and operational best practices.
• Excellent leadership skills with the ability to inspire, motivate, and develop high-performing teams.
• Exceptional communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and stakeholders.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Strong problem-solving skills and the ability to drive process improvements and operational efficiency.
• Proficiency in using CRM systems, sales forecasting tools, and other relevant software applications.
• Results-oriented mindset with a passion for achieving targets and driving business growth.
• Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.

· Position: Admin Assistant/Executive (Back-End Administration/Paperwork) - WFH/Hybrid Work

· Location: Raffles Quay

· Working hours: Monday to Friday (8.45am - 6pm)

· Salary (commensurate with experience): Up to $3,500 + AWS + Performance Bonus + 16 Days AL + Flexi Benefits

· Duration: Permanent

· Industry: Insurance Broking

Main Responsibilities:

· Cover daily administrative duties and data entry work

· Monitor and review of policy claims

· Assist the broking executives regarding administrative documents and duties

· Any other ad-hoc duties assigned

Requirements:

· At least Diploma in any discipline

· Proficient with Microsoft Office (Excel/Word, etc)

· At least 1 year of administrative experience

· Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

This role is based in Singapore, the Field Service Assistant Engineer (FSAE) will be responsible for commissioning, maintenance and troubleshooting of field instrumentation products.

Job Responsibilities:

• Providing technical support to field service teams
• Supporting Factory Acceptance test and Site Acceptance test
• Maintaining accurate and reliable service tool inventory
• Completing service documentation is completed in proper format and by due dates- this includes items such as timesheets, service/repair reports, follow ups, daily logs, expenses, etc.
• Ensuring proper storage of engineering documentation- drawings, version history, scope documents, RFI's
• Work in teams relative to trouble-shooting, debugging and integration responsibilities
• Good knowledge of vacuum machine operation and machine construction
• Experience in handling with high vacuum equipments, pumps, chillers, and compressors
• Able to interpret maintenance manuals, schematics, and wiring diagrams
• Submit timely documents of service activities and expenses

Requirements:

• Diploma / ITE Certificate in Instrumentation / CPT/ Electronics / Mechatronic Engineering
• 2 years of related experience in Instrumentation
• Team Player
• Effective verbal & written communication skills
• Japanese speaking will be an added advantage, but not mandatory.
• Good ownership & accountability

• Position: Procurement or Purchasing Assistant or Admin
• Location: Toh Guan (Few bus stops from Clementi MRT)
• Working hours: 5.5 days, Mon – Fri 8.30am to 5.30pm, Sat 8.30am to 12.30pm
• Salary (commensurate on experience): Up to $3200+ Bonus
• Duration: Permanent
• Industry: Cabling

Main Responsibilities:

• Developing procurement workflows that are efficient and cost-effective.
• Communicating procurement policies to internal staff and ensuring compliance to procedures.
• Sourcing and engaging reliable suppliers and vendors.
• Negotiating with suppliers and vendors to secure advantageous terms.
• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.
• Approving purchase orders and confirming delivery of goods and services.
• Performing risk assessments for potential contracts and agreements.
• Overseeing procurement budgets and cultivating a culture of cost saving within the company.
• Knowledge in inventory check

Requirement:

• At least 1 years procurement experience
• Possess a NITEC certificate & above
• Analytical, organizational, and communication skills Team player, meticulous, details-oriented
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Knowledge & Skills

- Capabilities in project planning and scoping, evaluation, logistics, and execution, as well as the use of diverse communication channels to raise public awareness

- Outstanding interpersonal, written, and verbal communication abilities for engaging and interacting with individuals at all levels

- Build and maintain relationships with key stakeholders, including but not limited to beneficiaries and their caregivers, partners, volunteers, government agencies, and community organisations

- Able to establish and maintain positive connections with colleagues at all organisational levels and external stakeholders

- Proficient in data collection and analysis, report writing, budget tracking and utilisation

- Able to manage multiple concurrent activities with tight deadlines

- Capacity to acquire and interpret information in a timely and precise manner, as well as the ability to think methodically, understand implications, and make suggestions

Behavioural Skills

- Engage and establish professional relationships with individuals and stakeholders in all practice contexts to create harmonious working culture

- Promote sense of purpose aligned with values of the organisation

- Adhere to professional standards valued by SAAC, acting in accordance of our values of Love, Integrity, Growth, Honour and Teamwork (L.I.G.H.T)

- Resilient and responds to challenges effectively

The AI/Chatbot Executive will be responsible for leading the development, implementation, and optimization of artificial intelligence (AI) technologies and chatbot solutions within Contact Centre.

The incumbent will be required to collaborate with stakeholders and cross-functions to leverage AI/Chatbot capabilities to enhance customer experiences, streamline operations and uplift productivity.

The role requires understanding of AI/Chatbot technologies and development, to exercise initiative and be able to handle projects and challenging situations.

Job Responsibilities

• AI/Chatbot Development / TrainingIdentify opportunities to leverage AI and chatbot to improve customer engagement and operational efficiency
  Work on functional design, process design (including scenario design, flow mapping),
  Train the bot by reviewing responses and feedback provided by customers to improve its understanding and responses
  Review the workflows and responses in the Bot to enhance user experience and meet evolving business needs
  
• AI/Chatbot ImplementationLead the selection, implementation, and integration of AI technologies and chatbot platforms
  Oversee the development and deployment of AI-powered solutions, ensuring scalability, reliability, and performance
  
• CollaborationCollaborate with cross-functional teams (Vendor, IT, Stakeholders) to identify optimal solutions, including strategy and planning of Bot development
  
• User Experience Enhancement and TestingReview customer interaction experience/feedback with Bot to understand Bot’s behavior and performance
  Recommend and make changes to responses and train the Bot for optimal response based on customers’ feedback
  Responsible for preparing UX mock-up and conversation flow, UAT test plan and documentation of the flow.
  
• DocumentationEnsure data is properly documented and verify data to create a baseline performance for the bot workflow.
  Execute on the communication of new features by documenting bot capabilities, including best practices and recommendations for optimal performance
  
• Analytics and ReportingReview customer feedback on bot behavior, understand how to accurately translate customer queries and requests into actionable outcomes.
  Perform data analytics to review and/or initiate new features implementations to improve operational efficiency
  Provide report and dashboard updates on bot & live chat performance
  
• Apply Income Competencies to all tasks undertakenChallenge status quo and take risk
  Commit to maximize the result by taking ownership and hold one another accountable
  Communicate by speaking up and be open to honest feedback
  Collaborate and support each other to win
  Create action plan with clear targets/outcomes and execute with discipline
  Cultivate positive customer relationships through quality service
  

Qualifications:

• Polytechnic / Higher NITEC / Degree
• Min. 1 year working experience in AI/Chatbot development
• Knowledge in Python language and Machine Learning & Data Analytics tools such as Pandas or PowerBI will be advantageous.
• Strong in Microsoft Office (Advanced Excel, Powerpoint, Word, Outlook)
• Experience managing multiple projects to a deadline
• Excellent time management and organization skills
• Strong attention to detail and customer service fundamentals
• A proactive attitude to problem solving and delivering of end results
• Passion for technology and creating a great customer experience
• Ability to work efficiently in high demand, team oriented and fast-paced environment with excellent mulit-tasking skills.
• Good analytical, critical thinking and problem solving skill.
• Strong inter-personal and written communication.
• Interest in building processes, structure, and documentation.

Volunteer Management

· Assist the VM team in the recruitment, engagement, and retention of volunteers (focusing on senior volunteers 50 years and above).

· Dеvеlор vоluntееr position dеѕсrірtіоnѕ in consultation wіth рrоgrаmmе ѕtаff and providers.

· Cоnduсt оngоіng еvаluаtіоn оf ѕеrvісеѕ dеlіvеrеd bу vоluntееrѕ аnd іmрlеmеnt improvements аѕ nесеѕѕаrу.

· Tо connect аnd buіld rеlаtіоnѕhірѕ wіth volunteers and еxtеrnаl ѕtаkеhоldеrѕ tо рrоmоtе thе gіvіng ѕріrіt.

· Assist to trаіn рrоgrаmmе ѕtаff tо wоrk соllаbоrаtіvеlу with these vоluntееrѕ.

· Orіеntаtе аnd trаіn vоluntееrѕ tо іnсrеаѕе thеіr undеrѕtаndіng оf thе оrgаnіѕаtіоn, сlіеntѕ, аnd ѕеrvісеѕ.

· Plаn аnd іmрlеmеnt fоrmаl and іnfоrmаl vоluntееr rесоgnіtіоn еffоrtѕ tо appreciate thе gооd wоrk оf оur vоluntееrѕ аnd раrtnеrѕ.

· Wоrk collaboratively wіth thе fundrаіѕіng tеаm аnd tо organize suitable vоluntееr асtіvіtіеѕ оr together with соrроrаtе раrtnеrѕ.

· To perform or assist in any other tasks or projects as may be assigned to you.

Media Management

- Post COH events or clients’ activities on COH social media (Facebook and Instagram).

- Upload COH event videos to the COH YouTube channel.

- Update Website when required.

- Assist the VM team in COH newsletter distribution which includes but is not limited to printing cover letters via mail merge of the COH contact list, mailing the newsletter, and recording and updating the COH contact list whenever required.

The Metta Home for the Disabled and Metta Home Day Activity Centre (慈光乐陶苑及智障日间活动中心) were set up in December 2000 to offer community care options to adults with intellectual disabilities who are aged between 18 and 55.

Funded by the Ministry of Community Development, Youth and Sports (MCYS), the former is a purpose-built facility designed to accommodate 103 residents, whereas the latter is supported under the MSF and Tote Board Social Service Fund to provide day care services for a capacity of 50 beneficiaries.

Our programmes aim to equip all recipients with the skills and means to lead independent and fulfilling lives, so as to achieve social integration and quality of life. Tending them with holistic care and working closely with their primary caregivers to provide well-rounded support is a multi-disciplinary team comprising a social worker, training officers, staff nurses, assistant nurses, nursing and therapy aides.

As a Programme Executive, the candidate is responsible in the following areas:

1. Main Responsibilities

• Plan, coordinate & develop appropriate activities, outings, events, programmes for clients with Special Needs
• Monitoring progress and milestones of programmes
• Evaluate, revised, initiate new programmes based on changing needs, climate
• Train relevant staff to appropriately conduct programmes for clients with special needs
• Assist in planning and preparation of budget for programmes for new financial year
• Conduct survey/evaluation/progress of programmes and collate feedback for submission to Centre Manager
• Ensure smooth running of activities, programmes with the team
• Maintain good, timely and updated records and progress of all programmes
• Attend to residents needs for education and assist in schedule planning and time management
• Supervise and monitor service delivery of therapists / therapy aides
• Submission of MSF/NCSS requirements
• Maintain and review Outcome Management and ICP documentations
• Plans and coordinates outings/events for all centers in Disability Care

2. Volunteer Management

• Conduct volunteer interview and orientation and preparation of volunteer induction kit
• Work with the Community Partnerships / Events team regarding volunteers
• Conduct, evaluate and maintain regular records volunteer performance/reviews in programmes with residents and with volunteers
• Provide before & after programme support and facilitate engagement & logistical support
• Contact and/or correspond with volunteers/potential volunteers to maintain healthy and purposeful engagement
• Assist to handle volunteer misconduct if any and maintain records
• Develop volunteers and prepare yearly cvolunteer budget
• Plan annual volunteer appreciation events (door gifts, programme, performances, preparation with the residents including rehearsal and practice) in collaboration with Community Partnerships / Events team
• Keep & maintain records of volunteers’ personal data in accordance with PDPA guidelines
• Maintain updated volunteer database
• Provide quarterly updates of volunteer management reports to the Review Committee (MSF)

3. Other Responsibilities

• Participate in donor/volunteer/fund raising events
• Any other duties as assigned

4. Requirements

Experience

• Minimum 1 year of related experience working with adults with special needs

Qualifications

• Minimum diploma/degree in Program management /Social Services.

Other Requirements

· Able to work on weekends and public holidays when required

· Conversant Bilingually and dialects

1. Competencies

• Ability to work both independently and within a multi-disciplinary team
• Hardworking, meticulous and responsible
• Service oriented with good communication skills

Roles & Responsibilities

As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a timely manner. In this role, you will also need to be able to navigate various ecommerce platforms and work closely with the marketing and sales teams to ensure customer satisfaction. If you have a passion and enjoy working in a fast-paced environment, then this job may be the perfect fit for you.

• Respond to customer inquiries and resolve their issues via chat system.
• Assist customers with placing orders, tracking shipments, and processing returns/refund/exchange.
• Provide product information and recommendations to customers.
• Collaborate with other departments, such as shipping, billing &etc, to ensure timely and accurate order fulfillment.
• Maintain accurate records of customer interactions and transactions.
• Identify and escalate complex issues to senior representatives or supervisors.
• Stay up to date with product knowledge and industry trends to provide excellent customer service.
• Meet and exceed customer satisfaction goals and performance metrics.
• Continuously improve customer service processes and procedures.

Requirements

• Minimum Diploma holder or (No qualification candidate who had at least 2 years working expirence with E-COMMERCE )
• Prior Ecommerce Customer Service experience
• Excellent phone/email communication skills
• Ability to handle high volume customer interactions
• Strong problem-solving and decision-making abilities
• Effective time management skills
• Ability to multitask and prioritize tasks
• Detail-oriented and accurate data entry
• Experience with CRM and ticketing systems
• Familiarity with Ecommerce platforms and order workflows
• Able to work in a fast-changing environment and multi-task.

What’s In It For You:

• On job training provided
• Good learning environment on the working of e-commerce
• Valuable skills that are transferrable
• Work area will be located at Tampines- Walking distance to Tampines Hub/Tampines Safra
• 5.5 days work week (9 hours with 1-hour break, meals, and transport allowance is provided)

Prepare and cook food items on placed orders

• Ensure good presentation of each dish served
• Monitor inventory and ensure kitchen is stocked with supplies whilst reducing waste
• Handle equipment, appliances, supplies and tools
• Follow and adhere to health and safety procedures
• Maintain a clean working environment

Job Description & Requirements

SALARY DEPENDS ON THE FOLLOWING:

1) NUMBER OF YEARS OF EXPERIENCE

JOB REQUIREMENTS:

To provide safe and secure environment for children to feel comfortable

· To undertake the teaching and care of a class to ensure high quality learning or care takes place.

· To maintain professional dialogue with colleagues concerning the children, parents other colleagues and the school.

· To assist in all aspects of classroom management.

· To assist and to observe and use a variety of methods to record children’s holistic development. Keep appropriate records of achievement for each child in class and provide individual child’s portfolios/reports.

· To build positive links between yourself and parents of children under your care.

. Team player/ Positive Attitude

· Possess good interpersonal and communication skills

· Have a passion for children

· Able to work well as in a team

CHINESE LANGUAGE OR ENGLISH LANGUAGE

Job Requirements:

· Must possess at least one of the following Early Childhood certification:-

Fundamental certificate in Early Childhood

· Good communication and interpersonal skills

· Fresh graduates are welcome

· Able to commence work soon is preferred.

Please call - Cecilia (90690910) or email to [email protected]

JOB SUMMARY

1. To plan, coordinate and conduct programmes in Rehabilitation Services
2. To be the liaison officer for volunteers in the centre
3. 
   

KEY DUTIES AND RESPONSIBILITIES

Programme

1. Plan, coordinate and conduct programmes under Rehab Services using Clubhouse concept
2. Prepare two weekly Rehab Services programmes by coordinating with staff and volunteers in charge of the various programmes.
3. Ensure smooth running of all programmes (booking of rooms, uploading of materials to computer, photo-copying of materials if necessary, gathering of members, marking of attendance, etc)
4. Submit department monthly report to Senior Manager by collating updates of events/ participation statistics and brief write-up on monthly ad-hoc events by the 6th of each month.
5. Organize or assist in the coordination of logistics arrangements for members' events whenever necessary.
6. Take turns to organize outings and members' events

Volunteer Management

1. Coordination and orientation of volunteers
2. Coordination and orientation of student group

REQUIREMENTS

• Degree
• At least 3 years of experience
• Passion to work with persons with mental health issues
• Emphatic
• Good interpersonal and communication skills
• Teamplayer
• Good organisation skills