Job Objectives

• The role is to provide administrative support to the Chief Investment Officer (CIO) and General Manger (GM) (Investment) alongside general office management duties primarily, and to provide additional support to company team members as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently.
• The candidate is required to have strong organisational and communication skills, be detail oriented, and have good interpersonal skills.
• The role also requires the ability to handle sensitive and confidential information, and have a flexible attitude with a willingness to occasionally be on call outside of office hours.

Job Responsibilities

1. Work supporting the Chief Investment Officer and GM (Investment):

• Calendar management - professional scheduling of internal and external meetings
• Answering phones, screening of calls and directing to the appropriate person.
• Support in email correspondence where required.
• Manage and arrange work travel logistics and activities, including accommodations, transportation, and meals.
• Preparation of travel expense claims
• Booking of meeting rooms.
• Printing and binding of research materials.
• Format information for internal and external communication – presentations, reports, memos.
• Run ad-hoc errands as requested.

2. General administration and office management duties:

• Provide administrative and office support, including the purchase and maintenance of office stationery inventory, printing and binding materials.
• General administration duties such as filing, scanning documents, faxing.
• Coordinate with support staff to ensure office cleanliness is upkept.
• Organize team communications and plan events, both internal and off-site.
• Preparation of travel expense claims and travel insurance arrangements (where required) for equity analysts.

Requirements

• 5 or more years of experience in administrative roles reporting directly to senior management.
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office productivity tools and an aptitude for learning new software and systems.
• Ability to maintain confidentiality of information related to the company and its employees.

Location: Suntec area

Basic + VB

EA to CEO

Job Summary:

We are looking for a dynamic and highly organized Executive Assistant to provide comprehensive high-level support to our CEO, serving as a liaison between the CEO and internal/external stakeholders. This role demands superior organizational skills, attention to detail, discretion, and the ability to handle a variety of tasks, ensuring the CEO’s office operates efficiently and effectively.

Key Responsibilities:

1. Executive and Administrative Support:
   • Manage and optimize the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.
   • Prepare reports, presentations, briefs for meetings, and meeting of minutes.
   • Act as a gatekeeper for the CEO, handling correspondence and inquiries
   • Handle sensitive information with the utmost confidentiality.
2. Project Management:
   • Assist the CEO in managing and tracking key projects and deliverables.
   • Lead and coordinate special projects as assigned by the CEO.
   • Perform research and provide analysis on topics as directed by the CEO.
   • Monitor project timelines and deliverables, ensuring alignment with company goals.
   • Coordinate across departments to ensure alignment with the CEO’s priorities, and to drive project success.
3. Meeting Management and coordination:
   • Schedule, organize and attend meetings, taking minutes and following up on action items.
   • Assist in the preparation of meeting agendas, documentation, and follow-ups.
   • Ensure the CEO is well-prepared for all meetings and engagements with necessary materials and information.
4. Travel and Event Coordination:

• Plan and arrange complex travel itineraries, including flights, accommodations, and ground transportation.
• Organise and manage events, both internal and external, in support of the CEO’s initiatives.

1. Communication Management:
   • Serve as the primary point of contact for internal and external stakeholders on matters related to the CEO.
   • Draft and edit correspondence, emails, and presentations manage communications on behalf of the CEO.
   • Ensure consistent and clear communication. Communicate on behalf of the CEO with shareholders, clients, partners, and employees.
   • Represent the CEO in meetings and events when necessary.
2. Operational Excellence:
   • Identify and implement process improvements to enhance the efficiency of the CEO’s office.
   • Develop and maintain systems to track key metrics and performance indicators.

7. Confidentiality:

• Handle sensitive and confidential information with discretion and professionalism
• Ensure security and confidentiality of information relating to the CEO’s responsibilities.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Extensive experience as an Executive Assistant, Chief of Staff, or in a similar role.
• Superior organizational and time-management skills.
• Ability to manage multiple priorities and work under pressure.
• High level of discretion and professionalism.
• Proficiency in Microsoft Office Suite and other relevant software.

Preferred Skills:

• Strong project management capabilities.
• Experience with strategic planning and business operations.
• Ability to work independently and collaboratively.
• Exceptional problem-solving skills and attention to detail.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Description:

• Answering phone calls and some administrative duties
• Distribute and manage incoming and outgoing mail including arranging courier requests
• Management of pantry supplies, office consumables, ordering, monitoring, and replenishing all supplies
• Leading and maintenance of all office facilities including but not limited to photocopiers, lighting, aircon, security, pantry equipment, carpet cleaning, office cleanliness and etc
• Assist in staff training and development activities
• Conduct Client due diligence (CDD) procedures and record documentation
• Data entry and verification of data.
• Other administrative duties required by the Company’s Management

Job requirement:

• Good interpersonal and communication skills
• Good computer skills
• Possess initiative, pleasant personality and able to work as a team member
• Detailed oriented, analytical, and able to serve with passion
• Meticulous attention to fine detail and able to work to tight deadlines and multi-tasking
• Independent and self-motivated
• Ability to organize and prioritize work with minimum supervision

Job Scope:

• Monitor and oversee daily accounting transactions and activities

• Close accounts book on time and accurate

• Prepare monthly financial management reports with analysis and analyse variance

• Prepare cashflow forecast, manage actual cashflow and analyse variances

• Prepare accounting and audit schedules

• Any ad-hoc assignments

Requirements:

• With a relevant accounting qualification

• Minimum 1 year of experience in similar capacity

• Possess strong analytical, communication and interpersonal skills

• Proactive, good team player and able to work independently

• Must be well versed in Microsoft applications such as Excel, Word and Power point

• Able to meet a tight deadline

Mon to Fri: 8:30am to 5:30pm

Job Scope:

• Monitor and oversee daily accounting transactions and activities

• Close accounts book on time and accurate

• Prepare monthly financial management reports with analysis and analyse variance

• Prepare cashflow forecast, manage actual cashflow and analyse variances

• Prepare accounting and audit schedules

• Any ad-hoc assignments

Requirements:

• With a relevant accounting qualification

• Minimum 1 year of experience in similar capacity

• Possess strong analytical, communication and interpersonal skills

• Proactive, good team player and able to work independently

• Must be well versed in Microsoft applications such as Excel, Word and Power point

• Able to meet a tight deadline

Mon to Fri: 8:30am to 5:30pm

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

Join Our Dynamic Team! Sales Assistant & Sales Executive Opportunities Await!

Are you a driven professional with a passion for B2B sales and expertise in promotional solutions? Do you excel in both Chinese and English (spoken and written)? If you have at least 3 years of experience in the field, we want YOU to be part of our growing GWP (Gift With Purchase) company!

Why Join Us?

✅ Innovative Industry Leader: Be part of a company specializing in creative and impactful promotional solutions for top-tier clients..
✅ Diverse & Inclusive Team: Work with a multicultural team that values collaboration and innovation.
✅ Competitive Compensation: Attractive salary packages with bonuses for exceptional performance.

Position 1 - Sales Assistant

· Key Responsibilities:

o Support the sales team in client communications, proposal preparations, and order processing.

o Coordinate with internal teams to ensure timely delivery of client requirements.

o Support the Sales Team with day-to-day operation

o Maintain backorder reports, track customer expediting requests, and provide notifications as needed

o Keep track and maintain adequate stock for on-going projects

o Generate sales-related documents, including quotations, purchase orders, sales orders, invoices, delivery orders, and sales report

· Requirements:

o Proficiency in Chinese and English (spoken & written).

o At least 3 years of experience in a similar role.

o Strong organizational skills; multitasking skills and attention to detail.

o Proven experience in sales; experience as a sales support or in other administrative positions will be considered a plus

o Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

______________________________________________________

Position 2 - Sales Executive

· Key Responsibilities:

o Identify and develop new B2B business opportunities in the GWP sector.

o Build and maintain strong relationships with existing and prospective clients.

o Drive revenue growth by meeting and exceeding sales targets.

o

· Requirements:

o Fluency in Chinese and English (spoken & written).

o At least 3 years of experience in B2B sales.

o Proven track record of meeting or exceeding sales targets.

What We’re Looking For

-A results-driven mindset with a passion for sales.
-Excellent interpersonal and negotiation skills.
-A proactive approach to identifying and capitalizing on opportunities.
-Familiarity with the GWP industry is a plus!

Ready to Elevate Your Career?

Send your CV and cover letter to email [ [email protected] ] with the subject header: “Application for [Position Name] – [Your Name]”.

Let’s create impactful promotional solutions together

Provide smooth and efficient operation support to the cash remittance team and part take in the UAT for the SWIFT ISO20022 project.

Functional

Co-ordinate and provide effective back-office support, not limited to the followings:

1. Transaction Processing:

• Initiate and process remittance transactions (e.g., SWIFT, local payments) accurately and within established timelines.
• Verify the completeness and correctness of remittance requests, including account details, payment instructions, and documentation.
• Ensure all transactions (outward and inward) are processed accurately and timely and in compliance with set procedures, controls and guidelines.
• Ability to perform an effective and accurate dual controls role on transaction

2. Transaction Reconciliation:

• Reconciliation of position with agent banks and internal GL accounts

3. Compliance and Documentation:

• Ensure compliance with Standard Operation Procedures (SOP), sanctions screening and regulatory requirements.
• Maintain proper records of transactions and related documents for audit purposes.

4. Coordination and Communication:

• Liaise with internal teams and counter-parties to resolve discrepancies in remittance requests.
• Communicate with stakeholders to confirm instructions or clarify details when necessary.

5. System Usage:

• Utilize remittance processing systems and tools for data entry, validations, and approvals.
• Perform daily reconciliations of processed transactions against system records.

6. Risk Mitigation:

• Identify and escalate potential risks or unusual transactions to the compliance team.
• Ensure all transactions meet the organization's risk management policies.

7. Reporting:

• Generate and share daily/weekly transaction reports with relevant stakeholders.
• Monitor and track pending transactions to ensure timely completion.

(II) SWIFT ISO Project UAT Support:

1. Requirement Analysis:

• Review business requirements and functional specifications to understand system functionality.
• Collaborate with stakeholders to identify test objectives and acceptance criteria.

2. Test Case Development:

• Develop detailed test cases and scenarios for remittance system functionalities, including edge cases.
• Ensure test coverage for all aspects of the remittance lifecycle, including initiation, processing, and settlement.

3. Testing Execution:

• Conduct functional, regression, integration, and performance testing on remittance platforms.
• Validate system outputs against expected results, including compliance checks and error handling.
• Support User Acceptance Testing (UAT) by coordinating with end-users, preparing test environments, and resolving reported issues.

4. Defect Management:

• Log and track defects using a defect management tool, providing detailed descriptions and reproduction steps.
• Work closely with project team to troubleshoot and resolve issues.

5. Documentation and Reporting:

• Document test results, test plans, and test execution reports.
• Provide regular status updates to project managers and stakeholders.

6. Compliance and Security Testing:

• Verify that the remittance system adheres to compliance and data security regulations.
• Ensure proper validation for data encryption, transaction limits, and audit logs.

7. Others

• To carry out any other duties as directed by the Company Management
• Respect HL Bank’s culture and play an active role in the communities

Education/ Qualification

• Diploma level and above

Experience and Requirements

• Prior experience in banking, especially in the area of cash remittance and SWIFT, would be preferred.
• Meticulous and with great eye for detail
• Independent, self-motivated and team player
• Strong time management, organizational and follow up skills
• Ability to troubleshoot issues and suggest process improvements.

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Mon to Fri 8.30am - 5.30pm

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Mon to Fri: 8:30am to 5:30pm

Job Scope:

• Monitor and oversee daily accounting transactions and activities

• Close accounts book on time and accurate

• Prepare monthly financial management reports with analysis and analyse variance

• Prepare cashflow forecast, manage actual cashflow and analyse variances

• Prepare accounting and audit schedules

• Any ad-hoc assignments

Requirements:

• With a relevant accounting qualification

• Minimum 1 year of experience in similar capacity

• Possess strong analytical, communication and interpersonal skills

• Proactive, good team player and able to work independently

• Must be well versed in Microsoft applications such as Excel, Word and Power point

• Able to meet a tight deadline

Summary: As a Senior Executive/ Assistant Manager, you will be responsible for the management of customers’ business requirement in order to generate growth and business opportunities.

Employment Type: Permanent

Location: Singapore

Role and Responsibilities:

· P&L Responsibility

· Manage key customers, identify their needs & potentials and develop growth & business opportunities

· Take ownership of rates/surcharges/info requests and tender negotiations

· Respond to customers’ needs, enquires and complaints

· Oversee agents’ performance, set agent’s marketing objectives, and close liaison with them to

· achieve optimum results & revenue

· Understand market trends, our products, competitors and industry as part of feedback and learning

· Manage coordination with various departments (Trade, Billing and Accounts)

· Adopt and utilise CRM system

Key performance Indicators:

· Acquire product knowledge

· Achieve rate increases and expand business

· Achieve surcharge / cost recovery implementations

· Aim to increase 3rd party purchase

· Hande tenders/contracts

· Accurate and on time internal and external communication

· Identify marketing strategy

· Maintain customer interest, satisfaction and good internal working relationships

· Ensure customer retention

· Prepare and update Competitor Analysis

· Ensure agents have clear marketing objectives set

Requirements:

· Bachelor’s degree in Business or similar specialization from a recognized university.

· Minimum 3 years’ of shipping experience.

· Experience in key account management and knowledge of shipping products.

· Good interpersonal and communication skills, spoken and written.

· Detailed and meticulous and strong problem solving skills.

· Ability to manage and develop relationship and negotiate at different levels of a customer organization.

· Self-driven and result oriented.

· Able to thrive in a fast paced environment.

· Able to travel overseas.

· Proficiency in the English language, both verbal and written.

Job Description :

• Supporting the Training Manager in Training & Development with employee engagementPreparation, faciliating, conductng of classrooms and on-the-job training
• Monitor training effectiveness of programmes delivered
• Perform training administration duties and maintain training records
• Design and develop On The Job training plan
• Maintain and develop internal support to achieve service quality standards
• Accompany evaluations with meaningful and constructive feedback
• Analyze service metrics to identify service gaps and call for improvement
• Monitor and evaluate customer service performance on front liner and team level to induce excellence service standard
• Provide coaching and mentoring of newly hired on board
• Maintain library of training resources and aids
• Liaise with various stakeholders and external parties for any training requirements
• Actively support and recommend continuous improvement pertaining to training processes
• Contribute to the team culture in a positive manner
• Any other adhoc projects/tasks delegated by the training manager

Requirements :

• 3 to 5 years of experience in a hotel or training capacity
• ACTA qualifications or other training certifications would be advantageous
• Excellent communication and interpersonal skills to engage employees and also external parties at various levels
• Able to work independently and has good time management skills
• Demonstrate initiative and assertiveness towards responsibilities
• Positive role model who is able to engage groups of diverse size and background
  
  

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a)Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b)Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c)Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d)Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e)Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

COMPANY DESCRIPTION

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

RESPONSIBILITIES

To support Singapore Art Museum's Front of House operations; by delivering quality customer service, ensuring pleasant visitor experience, handling enquiries, and supervising a team of Visitor Experience Officers.

• Prepare exhibition spaces for daily operations (including weekends and public holidays).
• Conduct daily briefing.
• Handle enquiries and requests from the public, including visitors and guests.
• Ensure good customer service and visitor experience at exhibition sites. Deliver service recovery, if necessary.
• Uphold admission guidelines and encourage positive visitor etiquette.
• Handle on-site incidents, if any.
• Collate feedback from visitors.
• Collect information on visitorship.
• Check and replenish marketing collaterals.
• Staff Information Counter at exhibition sites, when required.
• Assist the Manager to deploy and supervise a pool of Visitor Experience Officers.
• Ensure daily artwork checks are done, perform basic artwork troubleshooting, and report artwork status.
• Promote active communication and information sharing to facilitate operational effectiveness and efficiency.
• General Front of House support.
• Reconcile daily ticketing revenue, if venue is ticketed.
• Ensure all is in good order at exhibition spaces at the end of each day of operation.

• Minimum Diploma holder.
• Working experience in customer service is an advantage.
• Prior experience working at a museum is an advantage.
• Able to handle point-of-sale transactions.
• 5-day work week.
• Able to work on rotational schedule; including late evenings, weekends and public holidays.
• Travel to exhibition spaces sited across Singapore.

Responsibilities:

• Organize and schedule meetings and events

• Carry out clerical duties, including answering phones and preparing documents

• Maintain stock sheet

• Coordinate and liaise with suppliers and store on delivery arrangement

• Make bookings with transporters for delivery to site

• Liaise with fabricator based on cutting list for the materials

Requirements:

• Good organizational and communication skills

• Proficient with using Microsoft office suites

• Good time management skills

Mon to Fri: 9am to 6pm

Job Summary

This role responsible for inventory management and inventory control in Accounting System and Warehouse.

Job Description:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory and picking / packing when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updating in Accounting System.

8. Responsible for periodic stock taking, updating and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time

Requirements:

-Min Diploma or Degree

-Min 1 year working experience in related field

-prior experience in inventory management would be at advantage but not a must

-Possess knowledge of Microsoft excel

Mon to Fri 9am - 6pm

Sat 9am - 1pm

sales supervisor's job is to ensure a sales team meets or exceeds its sales goals. They also provide leadership and support to the team, and work with other departments to align sales strategies with the company's goals.

Responsibilities

• Set goals: Set sales goals and quotas, and communicate them to the team
• Monitor performance: Track sales performance and provide feedback to team members
• Train and motivate: Select, train, and motivate the sales team
• Coach: Provide coaching and process improvement to team members
• Manage inventory: Maintain inventory, order merchandise, and ensure items are in stock
• Manage schedules: Organize and distribute staff schedules
• Provide customer service: Ensure customer satisfaction and solve customer complaints
• Work with other departments: Work with other departments to ensure sales strategies align with business objectives
• Communicate: Act as a liaison between the sales team and upper management
• Provide insights: Provide insights into market trends, customer feedback, and team performance

Skills Strong organizational and leadership skills, Excellent communication and interpersonal skills, Ability to multitask, Ability to learn a variety of job descriptions, and Familiarity with company policies and legal guidelines.

Job description:

• Dealing with financial data reporting & management for the company.
• Making preparation of financial statements, analysing, & examining company accounts, and making sure of financial reporting & accounting standard compliance.

Requirements:

• Experience in full set accounts
• Understanding MYOB accounting software
• Diploma in accounting or above
• West area

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Responsibilities

• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements

• Diploma in Real Estate, Business or any other relevant disciplines
• Preferably with 3 years of experience in commercial leasing

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

sales supervisor's job is to ensure a sales team meets or exceeds its sales goals. They also provide leadership and support to the team, and work with other departments to align sales strategies with the company's goals.

Responsibilities

• Set goals: Set sales goals and quotas, and communicate them to the team
• Monitor performance: Track sales performance and provide feedback to team members
• Train and motivate: Select, train, and motivate the sales team
• Coach: Provide coaching and process improvement to team members
• Manage inventory: Maintain inventory, order merchandise, and ensure items are in stock
• Manage schedules: Organize and distribute staff schedules
• Provide customer service: Ensure customer satisfaction and solve customer complaints
• Work with other departments: Work with other departments to ensure sales strategies align with business objectives
• Communicate: Act as a liaison between the sales team and upper management
• Provide insights: Provide insights into market trends, customer feedback, and team performance

Skills Strong organizational and leadership skills, Excellent communication and interpersonal skills, Ability to multitask, Ability to learn a variety of job descriptions, and Familiarity with company policies and legal guidelines.