• 5 days, West, transport provided
• $5000 - $6000 basic, AWS, performance bonus
• Medical/dental benefits
• Able to start within short notice

Job Responsibilities:

• Develop and implement comprehensive talent management strategies aligned with business goals.
• Lead end-to-end recruitment process for open positions including management of recruitment agencies
• Responsible for onboarding and offboarding
• Partner with business leaders to conduct talent gap analysis to address skill-knowledge gaps
• Manage and track key talent management metrics (e.g., time-to-hire, cost-per-hire) for process improvement.
• Stay up to date on the latest HR trends and best practices in talent management and development.
• Ensure compliance to all relevant employment laws and regulations in Singapore.
• Plan the annual training program by identifying training needs by leading and performing Training Needs Analysis including training administration.
• Responsible for employee relations matters
• Lead and support Ad-hoc HR Projects.

Job Competencies:

• Degree with minimum 5 years’ experience in Talent Acquisition or a related HR function.
• Able to work in a fast-paced environment
• Hands-on team player with a proven track record in talent management and development.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to build strong relationships with internal and external stakeholders.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Meticulous and conscientious.

Interested applicants, please send your resume to [email protected]

Responsibility

• Work with manager for AR, AP, data compiling, sales review n submission
• Liaise with outsource accounting service provider
• Process supplier payment and lock in FX rate with banker
• Maintain accurate billing & accounting receivables entries. Process customer’s refund (if any)
• Administering financial matters with regard to accounting and financial management issues of retail operations
• Month-end / year-end closing activities including journal entries
• Perform monthly reconciliations including bank reconciliations and analysis
• Review GST submission n monthly P/L
• Participate in ongoing system implementation ad hoc ops finance project

Requirements

• Diploma/Bachelor’s degree in Business, Finance/Accountancy or related field
• Prior finance in retail industry experience would be preferred.
• Proactive, able to work independently and in a team with minimal supervision
• Ability to communicate efficiently and possess strong presentation skills
• Ability to multitask, prioritise and manage time efficiently to meet deadline
• Accountability sense of urgency meet deadline
• Adaptability adjust quickly to new and changing requimenent
• Self starter, being a leader
• Performance driven high energy focus on results
• Able to travel around Singapore if required
• Entry level are welcome to apply.

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

Job Description

• To provide excellent customer service and product knowledge to the customer.
• Responsible for the daily operation, merchandising, sale, stocking, issuing invoices and display of the parts.
• Manage and control parts and warehouse material inventory, ensuring monthly stock take conducted and tally with system quantity.
• Coordinate with various departments on procurement requests.
• Sourcing for new suppliers for various materials.
• Assist to liaise for office maintenance servicing.
• Maintain CCTV Database.
• Any other Ad-hoc duties.

Main duties and responsibilities:

• Coordinating with suppliers by raising enquiries, purchasing orders and receipt of materials
• Follow-up on all orders placed
• Analyzing the purchase requirements
• Coordinate to organize delivery of materials to the required locations
• Developing and maintaining systems to procure material
• Handle any related matters to purchase
• Responsible for timely passing the bills
• Maintain records and responsible in gathering, sorting and filing of related documents
• Perform other ad-hoc duties as and when assigned by supervisor

PRIMARY DUTIES AND RESPONSIBILITIES

• Recruitment and onboarding of new hires; assist with the recruitment process – review and shortlisted resumes, schedule interviews, facilitate pre-employment screening checks. Support the effective onboarding of new hires.
• Employee Off-boarding; assist in off-boarding of leavers.
• Maintaining physical and digital files for employees, and employee records in HRIS.
• Assist in Work Pass (WP, SPass, EPass) application, renewal, and cancellation.
• Keep track of staff confirmation, promotion, salary adjustment, Contract renewal, etc., and preparation of related letters.
• Provide support to employees in various HR-related topics such as leave, benefits, compensation, claims, and queries related to systems, and resolve any issues that may arise.
• Help to organize events and implement initiatives to promote employee engagement and develop a positive and cohesive culture.
• Preparation of Monthly HR reports and consolidating of Regional HR reports for Quarterly Management meetings.
• Administration of Medical and Flexi Benefits of Employee, including enrolment and terminations.
• Completion of Surveys and MOM Business Census, if any.
• Conduct salary benchmark.
• Other admin tasks and ad hoc duties as and when assigned by superiors.

JOB REQUIREMENTS

• Minimum 3 years of experience in a related field
• Hands-on experience with all work pass (WP, SP, EP) matters
• Microsoft Office skills (Excel and Words)
• Good interpersonal skills, positive attitude, and excellent team player
• Organize at work and have an eye for detail
• Strong verbal and written communication skills
• Good knowledge of statutory regulations

We are sourcing for a suitable candidate for the Accounts Executive position:-

Duties & Responsibilities:-

GL Function

1. Monthly account closing of entities books.

2. Monthly finance update in HQ finance system.

3. Prepare monthly account schedules and HQ reporting.

4. File quarterly GST Return.

5. Monthly stocktaking cycle count

6. Prepare cash flow/monthly bank reconciliation

7. Assist in audit, tax, HQ reporting and other statutory requirements

8. Liaise with external auditor for yearly audit

9. Corporate tax filing and reply on tax queries

10. Any other ad-hoc duties as assigned by management

AR Function

11. Issue invoices via HQ system.

12. Update receipts for customers payment.

13. Generate weekly debtors aging report and follow up with overdue.

AP Function

14. Manage accounts payable via HQ system

15. Create payment instructions in Bank website for approval

16. Print out bank payment advice

Requirements

1. Diploma / Degree in Accountancy or equivalent professional qualification.

2. Minimum 4 years of accounting experience in handling full set of accounts.

3. Well-versed in MS Office, especially MS Excel and Words.

4. Positive working attitude, meticulous and efficiency.

5. Strong sense of ownership and accountability.

6. Able to work under pressure and take initiative to meet job objectives and datelines independently.

- Willing to work in Tuas area

- Medical insurance coverage

- Able to start work in short period

- Ability to read and write in Chinese is a must as the candidate needs to report to Financial Controller based in China.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

Join Our Team as a Junior HR Manager / Senior HR Executive / HR Executive!

Are you passionate about HR and eager to make a significant impact in a vibrant and dynamic environment? We have thrilling opportunities available in both Singapore and Malaysia, with the exciting perk of traveling between offices a few times per month.

This role offers career growth with meaningful contributions to a greener earth and a sustainable environment.

Locations:

• One position based in Singapore.
• One position based in Malaysia.
• Travel between Singapore and Malaysia offices once or twice a month when required.

Reporting to: Head of Human Resources

What You'll Do:

• Manage the full spectrum of HR functions, including recruitment, compensation and benefits, policy development, and employee remuneration for our offices in Singapore and Malaysia.
• Collaborate with the Managing Director and Heads of Departments to develop and implement HR policies, strategies, and processes to attract and retain talent, and enhance manpower productivity.
• Provide guidance on employee relations to foster a cohesive and collaborative workplace.
• Conduct annual job grading, salary banding, and performance evaluations.
• Administer work pass applications, renewals, and cancellations.
• Prepare employment documents such as offer letters, increment letters, resignation acceptance letters, and disciplinary action letters.
• Maintain accurate HR databases and employee records.
• Assess employee training and development needs and make recommendations.
• Facilitate internal communications to keep employees informed and motivated.
• Handle monthly payroll processing, benefits compensation, reimbursements, CPF submissions, IR8A submissions, and government claims (e.g., childcare, maternity, NS) for local and overseas employees.
• Assist in organizing management meetings, townhall meetings, and other welfare-related events, including company functions and team-building activities.
• Manage insurance policies, including health, workers' compensation, and liability insurance, and assist with claims and renewals.
• Oversee office administrators in Singapore and Malaysia, ensuring efficient management of office assets and supplies, and coordinating travel arrangements for employees.
• Support workplace health and safety management.
• Assist in Personal Data Protection Act (PDPA) compliance.
• Provide general secretarial support to the Head of Human Resources.

What We're Looking For:

• Bachelor's degree or Diploma in a relevant field.
• Minimum of 3 years of experience in HR and administrative roles.
• Knowledge of HR laws and regulations, including Foreign Work Pass Regulations/Procedures in Singapore and Malaysia.
• Excellent communication, interpersonal, and analytical skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong multi-tasking, planning, coordination, and follow-up skills.
• Hands-on experience and proficiency with IT software and hardware.
• Ability to use HRMS systems, specifically InfoTech.
• Proficiency in MS Office applications, especially Excel and PowerPoint.

If you're ready to take on a challenging and rewarding role, apply now and be part of our innovative and growing team! Please indicate your salary expectations and availability in your application.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

As HR and Admin Executive, you will be part of our growing team to provide a productive work environment and essential support for day-to-day operational efficiency. Your primary responsibilities involve execution of various HR operations tasks and handling of administrative functions.

Human Resource

• Provide support in recruitment activities such as posting job advertisements, scheduling interviews and preparation of employment agreement.
• Plan and organize new hires orientation for smooth onboarding. Responsible for new hires onboarding and offboarding of separation staff.
• Execute annual appraisal processes, administer employee benefits and compensation packages.
• Responsible for sourcing and implementation of training programs that meet staff developmental needs.
• Maintain accurate personnel records, ensuring compliance with HR policies and labour regulations.
• Coordinate payroll processes to ensure accuracy in monthly pay processing.
• Handlework passes and statutory surveys.
• Prepare regular HR reports and metrices.

Administration

• Schedule and coordinate meetings for senior executives, prepare presentation materials or logistics arrangement.
• Make travel arrangement such as booking of flights, accommodations, ground transportation and visa application.
• Manage expense reports and claims matters.
• Oversee general office operations to maintain clean and efficient work environment, maintain office supplies and timely servicing of office equipment.
• Attend to guests and visitors in a friendly and professional manner.
• Perform any other tasks as the need arises.

Job Requirements

• Professional qualification with prior experience in HR and office administration or secretarial support. Experience in manufacturing industry would be an advantage.
• Sound knowledge of labour regulations and HR practices.
• Strong organizational skills with the ability to multitask and prioritise.

Responsibilities:

• Handle Account Payable & Receivable.
• Controlling Documentation, purchase invoices & sales invoices.
• Maintain files and records of the company.
• Maintain updated all companies databases on daily and weekly base.
• Perform data entry operations.
• Perform administrative and accounting duties as assigned.
• Assist in HR matters.
• Any other ad hoc duties as assigned.

Requirements:

• Meticulous and possess good organizational and time management skills.
• Self-motivated and able to proactively resolve issues, whether independently or as a team.
• Good communication and interpersonal skills.
• Able to commence work immediately or within short notice period.

Responsibilites:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services.
• Any ad-hoc duties as assigned by Manager.

Qualifications:

1. Diploma / Marketing / Business Administration
2. Minimum 2 years of relevant experience in F&B or FMCG industry
3. Proficiency in Microsoft Office, e.g. excel, powerpoint.
4. A dynamic and highly motivated individual with ability to multi-task effectively
5. Customer oriented with excellent interpersonal skills
6. Able to work independently as well as in a team environment

Job Description

Business Development

· Prepare Standard Quotation Forms for Cost Estimation in line with tender scope/summary

· Assist BD in preparation and submission of tender documents (e.g. Fill-in Tender Forms, Contractors particulars & Technical Data (Upon receipt from PICs) as per Tender Format

· Prepare Hard Copy/Soft Copy of Bid with necessary supporting documents as per submission requirement as instructed by BD

· Quantity take-off, materials sourcing, measuring, and estimating materials and labor costs used in the tendering process.

· To request for quotation and liaise with subcontractors and suppliers for various trades.

· Oversee of review contracts, identify irregularities in order to ensure compliance of contracts and the drawings.

· Prepare and analyze costings for tenders

· Assist to prepare tender and contract documents including bill of quantities

· Perform quantity take off for tender

· Prepare costing and budget, pre and post-tender estimate

· Prepare and compile tender documents

· Attend site show round/ tender briefing

· Manage the financial & contractual of all projects from pre-tender stage including quantities, variations, cost estimates, to tender submission;

· Monitoring and keeping track on Contract Insurances details (e.g., expiry date vs project actual completion dates/ indemnity liabilities of stakeholders, etc.)

Administrative

· To provide support to Business Development (BD) team by carrying out general administrative duties.

· To assist and maintain proper and systematic documentation e-filing system for outgoing and incoming data.

· To support and use of company internal ERP system to execute daily tasks.

· To manage and track status of Project Quotation and Project Registration on company’s ERP system to ensure data are up-to-date and properly captured in the system.

· To provide additional administrative support for team members as needed.

· To follow and ensure compliance to company BD&P policies and procedures.

Requirements

· Diploma / Degree in any discipline, preferably in Construction/ Contract Management of Quantity Surveying, Engineering, etc

· At least 3 years of relevant experience in M&E contract administration

· Proficient in Microsoft Office Applications

· Meticulous, proactive and good time management

· Good communication and interpersonal skills

· Good team player with ability to work independently

Operation Executive

• Office Location: West
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 2 years of operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Good in administrative and microsoft skills

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Extol Global is an automotive financing company on a mission to provide affordable financing solution to prospective automotive owners. In view of our rapid expansion of business, we are looking for a motivated individual to join our family.

Benefits:

• Basic up $3,000 - $4,000
• 5days work
• Central West
• Monthly Incentive and Commission available

Job Scope:

• Assist dealers/clients for documentation and coordination support
• Educate dealers with workflow for product submissions to ensure seamless disbursement
• Monitor approval statuses and handle negotiation requests and feedback
• Manage documents data and reports accurately
• Keep records and documents up to date
• Process on loan application (Hire Purchase Finance and Leasing Association of Singapore (HPFLAS))
• Able react immediately for urgent change in arrangement
• Carry out clerical duties, including answering phones and preparing documents

Job Requirement:

• Diploma in Finance, Economics, or a related field.
• At least 1-year experience in the client servicing and processing role in the automotive industry
• Candidates with no experience also welcomed to apply, will be considered for Administrative Executive role instead
• Experience in Hire Purchase Finance and Leasing Association of Singapore (HPFLAS) or LTA Portal

Extol Global is an automotive financing company on a mission to provide affordable financing solution to prospective automotive owners. In view of our rapid expansion of business, we are looking for a motivated individual to join our family.

Benefits:

• Basic up $3,000 - $4,000
• 5days work
• Central West
• Monthly Incentive and Commission available

Job Scope:

• Assist dealers/clients for documentation and coordination support
• Educate dealers with workflow for product submissions to ensure seamless disbursement
• Monitor approval statuses and handle negotiation requests and feedback
• Manage documents data and reports accurately
• Keep records and documents up to date
• Process on loan application (Hire Purchase Finance and Leasing Association of Singapore (HPFLAS))
• Able react immediately for urgent change in arrangement
• Carry out clerical duties, including answering phones and preparing documents

Job Requirement:

• Diploma in Finance, Economics, or a related field.
• At least 1-year experience in the client servicing and processing role in the automotive industry
• Candidates with no experience also welcomed to apply, will be considered for Administrative Executive role instead
• Experience in Hire Purchase Finance and Leasing Association of Singapore (HPFLAS) or LTA Portal

Introduction:

We are looking for dynamic, committed individuals to join our Sales team as Sales Executives to grow our HORECA business.

Job Highlights / Benefits

• Staff lunch provided
• In-house gym
• Staff discount
• Walking distance from Tuas Link MRT

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing FMCG clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Job Highlights

Immediate Hiring

Free staff meals

In-house gym facility

Short walking distance from Tuas Link MRT

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision