About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all. #TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

SALARY RANGE :  SGD 2800 - SGD 4000

We are looking for entrepreneurial people with a passion for people engagement and helping others with their problems. In this role, you must be comfortable engaging with prospects, pitching services/solutions and have excellent time-management skills. You will be expected to be performing this role on a full-time basis. The role reports to the Country Sales Manager.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Business Expansion: Identify and pursue new business opportunities within the logistics industry to achieve revenue targets.
• Client Relationship: Build and maintain strong, long-lasting client relationships through effective communication and excellent service.
• Market Analysis: Stay updated on market trends, industry developments, and competitors' activities to proactively identify potential opportunities and threats.
• Solution Presentation: Present and explain our logistics solutions to potential clients, addressing their unique needs and challenges.
• Proposal Development: Prepare proposals, quotes, and contracts, ensuring accuracy and compliance with company policies.
• Negotiation: Skillfully negotiate terms and conditions with clients to secure profitable contracts.
• Networking: Attend industry events, conferences, and seminars to expand your professional network and represent the company.
• Reporting: Provide regular reports and updates on sales activities, pipeline status, and market conditions to the management team.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

It’s in our DNA to move

Curiosity and drive to change quickly is in our DNA. An adventure in growth and transformation which is a legacy from our founders, makes DOF one of the most exciting places to work. DOF has transformed several times through our history, not for the sake of our image, but to move towards a sustainable future. From fishing to traditional offshore energy and now to offshore renewables. We see moving our experience and competence into new tech, fuels, and fields as part of our everyday work.

The Company’s size and solidity creates a safe space to play with ideas, trying always, engineering solutions, and learning from different people. Our experts will help you to develop your knowledge, skills, and experience in DOF’s core activities, which offer exciting activities and plenty of opportunity to grow.

To understand more about how we operate – watch DOF’s values video here.

Join us as our new Human Resource Executive

We are looking for experienced Human Resource Executive to join our Human Resources Team; a working environment consisting of highly educated, skilled, positive, innovative, and enthusiastic employees.

As the Human Resource Executive, you will be responsible for providing best practice and advice and managing HR/ER/IR matters as they arise for our Singapore and Philippines office with extended support for our Indonesia and South Korea office. Ideally with 3-5 years' experience of working in HR, you will also lead the recruitment process, including job postings, interviewing, candidate selection, and offer management, whilst also ensuring company HR policies are compliant with labour laws and regulations.

Our team achieves outstanding results for our external and internal stakeholder through the team’s friendly, professional, resourceful and solution driven attitudes. Your mindset and flexible approach to work will naturally support and align with this.

If you are a team player who would like to work closely with people from different parts of the world, we would love for you to apply.

• Tertiary Qualification in Human Resources and Employment related field, or similar.
• Minimum 3-5 years relevant and recent work experience ideally in the Resource Energy sector
• Strong knowledge of employment laws in Singapore (essential) & Philippines (highly regarded), HR practices, and compliance requirements.
• Highly confident, self-motivated, self-disciplined person with sound management and organisational skills
• The ability to perform, professional working relationships with internal and external stakeholders
• Must be able to perform and achieve at a high level with minimal supervision
• Excellent interpersonal, communication, negotiation and influencing skills
• A strong understanding and commitment to HSEQ, including psychosocial safety
• The ability to work in a fast-paced dynamic project environment driven by deadlines
• Identify yourself with our core values; Respect - Integrity - Teamwork - Excellence - And above all we are safe.

Reporting to the HR Lead based in Perth, Western Australia you will work closely with the General Manager Asia in Singapore.

• Competitive salary
• Flexible work options, including working from home and office hybrid
• Professional development
• Great company culture and working environment
• Support of a highly experienced and specialised engineering team
• Opportunity to make fundamental contributions to the success of the Company

Office location is at Gateway West, Singapore.

Who we are

At DOF what we do is as important as the way we do business – our operations are safe, legal and ethical, everywhere we do business. The DOF team treat each other and our surroundings with RESPECT, INTEGRITY and strive for EXCELLENCE in all we do. All our employees are expected to have a drive for results and solve problems, but not without showing integrity and focusing on communication along the way.

With a multi-national workforce of 5000 personnel, DOF is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, with an engineering capacity to service both the offshore and subsea market. With more than 40 years in the offshore business, the group has a strong position in terms of experience, innovation, product range, technology, and capacity.

DOFs core activities are vessel ownership, vessel management, project management, engineering, vessel operations, survey, remote intervention, and diving operations. DOF offers a full spectrum of top-quality offshore services to facilitate an ever-growing and demanding energy industry.

The company’s main operation centers and business units are located in Norway, Denmark, UK, USA, Singapore, Philippines, Brazil, Argentina, Canada, Angola, and Australia.

We offer all our employees the benefit of working in a safe and supporting environment, where all are treated with dignity and respect. DOF is an employer who embraces Equal Opportunity and promotes diversity.

Application due date: 29.11.2024

Shortlisting of candidates will commence immediately.

About the role

The incumbent will be part of a larger team within the Solution and Automation department in providing robotics and automation solutions to support the achievement of operation and business objectives to drive long term sustainable business growth.

What you will be doing

Robotics & Automation Solutions:

• Support the development of new customers, either with existing client contracts or by supporting the sales team for RFQ, site visits and presentation.
• Initiate and lead projects, from scoping to implementation phase with a focus on Robotics & Automation.

·       Assess Robotics & Automation opportunities across the business and provide cost-benefit analysis for investments required

• Level 1 support for implemented robotics and automation systems by providing expertise and initial troubleshooting of systems for operation team.
• Perform technologies watch and scout technologies that have high potential to solve operation problem statements that are not readily off-the-shelves
• Set up and support Project Management good practices and methodologies across the department
• Liaise with cross functions for project collaborations and to create internal and external communication contents.
• Proactively support the team members in their day-to-day work by providing expertise and insight.

Supporting Intracompany & Outreach Initiatives

• Assist local and regional entities in scoping, development and potential implementation of robotics and automation initiatives.
• Liaise with local institutions of higher learning to foster relationships, joint-collaboration and improve visibility of the company with regards to robotics and automation.
• Assist B’Lab in providing tours to customers, educational institutions, and other visitors

The successful candidate

• Degree in Computer Science / Engineering / Supply Chain or related field is mandatory.
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments
• Requires strong analytical, conceptual, and problem-solving abilities
• Ability in drafting proposal & businesses cases using ROI or similar metrics
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Experience / knowledge of supply chain, transportation or logistics domains is highly desirable
• Experience / knowledge of Robotics and Automation, IoT solutions are desirable
• Passion for technology / tech - savvy

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

Our client a logistic company in the West area is looking for operation executive for their warehousing operation\

Job Type: Full-time

Pay: $2,800.00 - $3,100.00 per month

Transport provided Jurong East MRT to office

Work Location: Clementi / Jurong East

Free parking

Schedule: Monday to Friday 3rd party logistics:

• Coordinate and oversee logistics and shipping operations
• Collaborate with suppliers, vendors, and customers to ensure smooth operations
• Track and monitor shipments to ensure timely delivery
• Prepare and analyze logistics reports to identify areas for improvement
• Implement new strategies and procedures to enhance efficiency and productivity
• Ensure compliance with all regulatory requirements and standards
• Manage and maintain accurate records and documentation
• monitoring vessel movement with agent and via Portnet system
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

Only open for Singaporean or local residents

• Minimum 1 years of experience in logistics and operations
• Strong understanding of supply chain management principles
• Proficient in using logistics software and tools
• Excellent problem-solving and decision-making skills
• Strong attention to detail and organizational skills
• Ability to work well under pressure and meet tight deadlines
• Excellent communication and interpersonal skills
• Bachelor's degree in logistics, supply chain management, or a related field

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine is seeking a highly motivated and customer-focused Customer Service Executive to join our client team a logistics company in the West. As a Customer Service Executive, you will be responsible for providing exceptional service to our valued customers in the logistics industry.

• Job Type: Full-time
• Pay: $2,800.00 - $3,100.00 per month
• Benefits:
• Free parking
• Schedule:
• Monday to Friday (8.30am to 5.30pm)
• Company transport to/from Jurong East MRT
• Monday to Friday,

Key Responsibilities:

• Handle incoming customer inquiries and provide prompt and accurate information
• Resolve customer complaints and issues in a professional and timely manner
• Collaborate with internal teams to ensure seamless customer experience
• Maintain customer records and update relevant information in the system
• Assist in coordinating logistics and transportation services for customers
• Provide support in administrative tasks, such as generating reports and preparing documentation
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the maritime or logistics industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of maritime industry processes and terminology is a plus
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Only for Singaporean and local Residents . Not open for non resident or non Singaporean

Chan Chee Meng

EA 07C3069

R1110620

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Our Client a major MNC logistic/manufacturing company is looking for HSSEQ for their warehouse /manufacturing .

• Develop and implement HSSEQ policies and procedures to ensure compliance with industry regulations and company standards
• Conduct regular audits and inspections to identify potential hazards and recommend corrective actions
• Provide safety training and awareness programs to employees and contractors
• Investigate accidents and incidents to determine root causes and develop preventive measures
• Monitor and evaluate the effectiveness of HSSEQ programs and make recommendations for improvement
• Collaborate with other departments to ensure compliance with HSSEQ requirements

• Education in Occupational Health and Safety, Environmental Science, or related work experience will be advantage
• Experience in HSSEQ management, preferably in the logistics industry will be advantage
• Knowledge of local and international HSSEQ regulations and standards
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work independently and manage multiple tasks
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office and other relevant software applications
• FSM certification is very advantage

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

[What you will be working on]
You will conceptualise, promote and execute programmes and activities for the participation and development of students in the areas of arts enrichment such as performing arts productions, arts leadership workshops, etc. You will be required to serve as the staff mentor of student arts groups.
 
[What we are looking for]

You should have at least 2 years of relevant work experience in arts programming and management (for example, fine arts, visual arts and/or performing arts), and in working with youths (preferably between the ages of 13 and 21). You should also have strong communication, people management and organisational skills.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Lead the IT Governance and Security Team to:

- Develop frameworks and processes to support both Enterprise and Teaching & Learning business objectives of ITE

- Develop, implement and monitor reporting mechanisms for governance, security and risk practices to support compliance and highlight areas of exposure.

- Provide guidance to other IT and business units in the conducting and updating of risk assessment for IT projects and systems.

- Review to identify security risks and breaches to ensure the organisation’s assets and information are appropriately secured at all times.

- Communicate security basics to the general user population including formulating Security Awareness program to raise user awareness and understanding of basic security concepts

- Develop and updating of the IT Business Continuity Plan.

- Monitor and review compliance with risk management strategies and practices to ensure ICT-related activities are meeting Singapore Government Instruction Manual and relevant ICT security best practices.

- Working with project teams to collate, track deliverables and ensure timely update to IT & Digitalisation Steering Committee.

- Work with project teams to ensure timely submission on various polls, monthly/quarterly/yearly submission requests from internal and external bodies - Work collaboratively with other corporate oversight functions to identify and implement consistent and effective approaches to risk governance and control-based activities

- Work with internal units to conduct regular reviews and audit of IT systems and applications to ensure statutory compliance

- Liaise and support internal and external auditors to facilitate IT audits, reviews and timely closure of audit outcomes

- Provide secretariat support to IT & Digitalisation Steering Committee

- Lead in the investigation of cyber security incidents by working with other government agencies

[What we are looking for]

- Possess suitable academic or professional credentials in Information Technology, Computer Engineering, Computer Science or related fields.

- Possess relevant IT Governance, security and project management certifications (eg COBIT, CISSP, CISM, PMP).

- Minimum 5 years’ experience in either IT Governance and/or IT Security & Operations.

- Having experience in leading cross-functional teams in IT Governance and/or IT Security & Operations would be an advantage

- Possess leadership qualities as well as good people and collaboration skills. - Good presentation, verbal and written communications skills.

- Diligent, resourceful and able to multitask in a dynamic work environment - Meticulous in planning and tracking - Familiarity with tendering procedures, ICT Security Standards in Singapore Public Service and managing IT budgets would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will provide support to the School of Engineering in the areas of, Administration (day to day), Customer Services (front desk), Information Support (in-house systems and SharePoint repository), Finance and Procurement, College events, oversee the housekeeping of staff centre, as well as collation activities of requests from various stakeholders.

[What we are looking for]

- Possess at least 2 years of relevant work experience.

- Good interpersonal and communication skills.

- Familiar with Outlook for Email.

- Competence in Microsoft Office systems (Excel, Word and PowerPoint)

- Good numeracy skills and/or knowledge in Adobe Photoshop would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Support the daily operation of services

- Manage enquiries from various stakeholders i.e. students, parents, public, agencies, etc

- Assist in organising activities related to admission processes, examination processes, orientation programmes and graduation ceremony as well as supporting College’s events and functions

- Assist is monitoring department budget and procuring of items like stationeries, first aid items, sundries, etc

- Maintain and upkeep records and inventory items

- Review and improve work processes

- Maintain proper documentation keeping

- Any other administrative duties as assigned

[What we are looking for]

- At least 2 years of relevant work experience

- Good interpersonal skills and communication skills (both in written and spoken)

- Self-motivated, self-disciplined with positive attitude

- Meticulous with procurement and inventory

- Good time management and strong multi-tasking skills

- Technology savvy and proficiency in Microsoft Office Suite

- Candidate must be a good team player who is process/detail-oriented and organised

- Some knowledge of event management will be an advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be involved in the Estates & Facilities Management functions and upgrading of ITE’s physical facilities. Your key responsibilities include the following:

- Oversee the day-to-day M&E maintenance and operations of ITE’s premises;

- Manage the outsourced M&E term contractors to ensure that they deliver their services in accordance with the contractual requirements; and

- Implement upgrading/ renovation projects to ITE’s facilities including the preparation of technical specifications, appointment of contractors, and project management.

[What we are looking for]

·       Relevant educational credentials in Mechanical or Electrical Engineering or equivalent;

·       At least 2 years of relevant working experience; and

·       Possess good analytical, communication and interpersonal skills.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be involved in the Estates Management functions and upgrading of ITE’s physical facilities. Your key responsibilities include the following:

• Formulate and implement systems and procedures to ensure that ITE’s physical assets are well-managed, maintained in good condition and in compliance with statutory requirements; and
• Implement Smart Campus and Green Building solutions to enhance the building performance and sustainability standards of ITE’s built environment.

[What we are looking for]

• Relevant educational credentials in Building/ Engineering/ Estates Management or other building-related disciplines;
• At least 5 years of relevant working experience; and
  Possess good analytical, communication and interpersonal skills.
• Candidates who have experience in Data Science/Analytics and/or Programming will be advantageous.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

• Administer various scholarships and award schemes at ITE HQ and College levels, including responsibilities to formulate & review scholarship and award policies, organise selection interviews of scholarship applicants, tracking & reporting of funds utilisation and preparation of donor reports.

• Administer various MOE Edusave awards, financial assistance and bursary schemes.

• Process and manage student records in ITE’s student administration system.

• Handle payment systems and reconciliation of finance journals.

• Design, automate processes and support the digitalisation needs of the Department and Division.

• Be adept in data analysis, visualisation and management of statistical data which require submissions to other governmental agencies.

• Lead, plan and coordinate ITE’s annual Student Achievers’ Award Ceremony.

[What we are looking for]

• At least 3 years of relevant working experience.

• Good IT knowledge. Knowledge of SQL will be an advantage.

• Good organisational skills.

• Flair for administrative & finance-related work.

• Able to work in a fast-paced environment and welcome challenges.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

The Customer Relations (CRR) department performs the Corporate Communications role at the College. It oversees matters related to college event management, marketing communications as well as school/corporate visits as part of networking and outreach endeavours.

As a Head/Senior Officer, you will be expected to:

- Manage the operations of the Experience ITE Centre - a centre set up to promote the ITE brand of education to secondary school students

- Promote and market ITE courses to secondary school students, through outreach efforts and programmes

- Plan, manage and support projects related to events for outreach to students, teachers and parents through career fairs, talks, workshops and learning journeys

- Manage student leaders in relation to the promotion of the College

- Aid in the College’s social media engagement efforts

- Assist with other CRR-related functions including branding and promotion campaigns as well as coordination efforts with regards to the hosting of international visitors.

[What we are looking for]

- You are a team player with minimum 2 years’ experience working either in outreach, marketing or corporate communications.

- You should possess good interpersonal and communication skills, able to project manage, multitask and cope well under pressure.

- You believe in and enjoy working with young adults,

- Those who are well-equipped to analyse customer interactions and feedback, identify patterns and trends, and make data-driven decisions to improve customer satisfaction and overall performance indicators, will be considered favourably. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to:

• Lead and supervise a team of support staff in day-to-day operations, key systems and customer service touch-points (Counter, Call Centre and Email), and any new touch-points created
• Execute daily work at assigned touchpoint(s) through understanding of customer service policies, work processes and use of systems (e.g. Telephony, Customer Relationship Management, Queue Management, etc.)
• Attend to customer feedback, complaints and compliments
• Coordinate and liaise with various stakeholders (internal/external) for intakes and support department projects and prepare related reports for submission.
• Help manage the social media platforms and QSM system.
• Assist and support any other projects/events/duties as assigned within the department

[What we are looking for]

• You should be a team player with at least three years’ experience in the service industry
• You should be IT Savvy with a knowledge of CRM systems, have an affinity for learning, exploring and applying technological and digital solutions to the workplace
• You should also have proven administrative and organisational skills, as well as excellent interpersonal, written and oral communication skills
• You should be able to lead/supervise a team of support/counter staff

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

1.         Maintain and upkeep laboratory and classroom facilities such as equipment and software.

2.         Assist with day-to-day school operational matters.

3.         Facilitate the school’s procurement.

4.         Manage the inventory of department assets, stores, and training materials.

5.         Support college and school events.

[What we are looking for]

1.         Minimum of two years of relevant work experience.

2.         Good interpersonal and communication skills.

3.         Familiar with Outlook for Email.

4.         Competent in Microsoft Office (Excel, Word and PowerPoint) and SharePoint repository.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your key responsibilities include:

• Evaluating students' applications for financial assistance schemes

• Advising students and their parents on fee payments and plans

• Liaising with external agencies on bursaries, career-counselling, student insurance, surveys and other student-related matters

• Organising student activities and programmes

• Liaising with self-help groups for our students' welfare

• Overseeing the production of our students' concession and other cards

[What we are looking for]

• At least 3 years of working experience

• A team player with good interpersonal, organisation and communication skills

• Ability to work under pressure, prioritise tasks and meet deadlines

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your responsibilities include the following:

• Liaise and collaborate with our staff and student users to identify and respond to their teaching and learning needs, through provision of our Library services and digital library resources.

• Identify and evaluate emerging trends and developments relevant to academic libraries and vocational education, and recommend best practices for a digital-first library.

• Produce user education and engagement content for digital and print publicity channels.

• Collate, analyse and write library reports, including reports relating to library performance, statistics, survey and feedbacks;

• Support Library Digitalisation initiatives and projects using data analytic applications such as Power BI and Alma Analytics to discover user needs and enhance our digital services.

[What we are looking for]

• Experience creating and curating digital content and using digital marketing and social media channels to engage our users and promote our library services.

• Good knowledge in emerging digital trends and technologies and its applications in the library; experience in Ex Libris’ Alma, Primo VE and Library Mobile App would be an advantage.

• Excellent writing, oral communication and presentation skills; and experience in conducting workshops and training, in particular information literacy classes is preferred.

• Ability to adapt and contribute to a diverse team of staff and adopt a user-centred approach in the provision of library services.

• Background in professional Library or Information Science with relevant working experience in academic library is a bonus. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

The Administration Officer works in a team to provide administrative support to the Industry-based Training Division.  Reporting directly to the Department Manager, his or her responsibilities include the following:

- In charge of the administration of training schemes

- Perform accounts payable and receivable and monitor fees charged to training partners

- Administer government grants including disbursements and reporting

- Manage procurement processes and support overall budget management

- Manage data and handle data analysis and reporting

[What we are looking for]

You should have at least 2 years of work experience, a flair for administrative & finance-related work, able to multi-task and work independently, and be responsive to customer needs. You are expected to be proficient in digital tools such as Microsoft Excel, and prior work experience in data analysis will be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be responsible for assisting the Lecturers in the conduct of practical lessons, guiding the students in their practical lessons and monitoring the students’ projects. You are also responsible for ensuring that the workshops meet the safety regulation and the training materials like consumables, tools, and equipment in the workshops/labs that you are in charge of are available and in good working condition for training activities. You are expected to carry out  periodic maintenance and servicing of tools, equipment/machines, training vehicles and keep proper history records of the equipment/machines/training vehicles. You are to mange inventory/stocks for the workshops/labs under your charge and involve in procurement.

[What we are looking for]

• Preferably 2 years of work experience

• A team player who is able to multi-task and work independently

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

• You will formulate and implement policies on assessments related to lifelong learning, at the workplace and also at ITE colleges

• You will work with internal and external stakeholders to plan and administer valid, reliable and fair assessments for various trade areas

• You will be involved in developing and deploying computerised systems to support robust assessment processes

• You will guide and audit training partners to ensure that assessment standards are upheld across different training schemes

• Your operational duties include facilitating and supporting the conduct of assessments from the nomination of assessment personnel, scheduling of assessments, developing assessment instruments, processing and analysis of results

[What we are looking for]

• You should enjoy engaging and collaborating with people from all walks of life.

• You should be adaptable, analytical and resourceful

• You should have a keen interest in technology-enabled innovation, project and operations management

• Experience preferred but not essential: building effective team relationship and managing team performance

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your key responsibilities include:

•  Supporting administrative functions in student services

• Verifying and processing applications for student financial assistance scheme

• Liaising with students/parents on all fee-related matters

• Tracking of bursaries, insurance, surveys and other student-related matters

[What we are looking for]

• Preferably 3 years of work experience

• A team player who is able to multi-task and work independently

• Drive to learn and apply new skills and ability to work under pressure

• Knowledge of social media is an advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.