A Day in the Life

The Marketing Executive supports the development and execution of the offline, online and social marketing plans. In addition, he/she assists in evaluating the effectiveness of marketing communication plans and any adjustments that are needed to these plans. He/She works in a fluid and collaborative environment. He/She supports the basic intent of increasing brand awareness, generating leads, converting sales as well as fostering customer loyalty. He/She is creative, resourceful, able to work under pressure within tight deadlines and possesses good interpersonal and communication skills.

~ Administer acquisition and payment process.
~ Conduct key word research, web-traffic monitoring, bit-bite and web statistics reporting.
~ Develop communication materials.
~ Evaluate emerging technological changes for adaption of marketing activities.
~ Generate design concepts and ideas for marketing campaigns and communications materials.
~ Identify digital platforms to strengthen inbound marketing effort for organisation and/or brand.
~ Implement crisis management action and communication plan.
~ Implement crisis management action plan.
~ Implement print, broadcast, outdoor, roadshows, in-store sales promotions and/or events.
~ Implement public relations activities.
~ Maintain public relations communications with external stakeholders.
~ Monitor expense and adhere to budget allocation.
~ Monitor new market trends, business opportunities and market segments in global and local landscape.
~ Monitor offline marketing activities effectiveness.
~ Plan content for print, broadcast and outdoor media roadshows, in-store sales promotions and/or events.
~ Plan content for social media platforms.
~ Produce content for web, blogs, vlog, e-newsletters and/or digitial platforms' requirements.
~ Produce, receive and act on public relations business communications.
~ Review and handle comments on social media platforms.

A Day In the Life

• Prospect for new customers and maintain existing customers to achieve sales target
• Build strong rapport with clients and identify innovative advertising options that meet client's requirement
• Support plans in identifying and developing potential business opportunities
• Conduct corporate presentations and recommend business proposals
• Provide administrative support in preparing proposals and other related activities

Who We Are Looking For

• Diploma in Business, Marketing or related discipline
• Preferably with 1-2 years of experience in media sales and advertising / media planning or equivalent
• Excellent commitment to sales and customer service with good interpersonal skills, initiative and follow-through
• Confident and persuasive communicator and presenter
• Proficient with MS Office

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

A Day in the Life

• Generate efficient and intuitive event ideas or strategies
• Oversee roadshows, exhibitions and promotional events
• Prepare marketing presentations
• Maintain relationships with suppliers and vendors to ensure collaboration in activities
• Monitor progress of events and prepare post mortems to submit reports of performance
• Collaborate with colleagues in preparing budgets and monitoring expenses

Who we are looking for

• Diploma in Business Administration, Marketing and related discipline
• Proven experience as marketing or project executive or similar role [experience in this field is preferred]
• Good understanding of events marketing and ability to evaluate trends in this field
• Thorough knowledge of strategic planning and marketing best practices
• Proficient in MS Office
• Familiarity with social media and web analytics
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

• Assist the Head of Internal Audit in discharging his responsibilities by performing independent review to ensure :-
•  Soundness and adequacy of governance, risk management and internal control system
• Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
• Complete compliance and regulatory audit assignments in a timely manner

Mizuno strongly emphasizes Fair Play, Friendship, and Fighting Spirit, aiming to cultivate an environment where every employee embraces fairness and fighting spirit. We seek to attract adaptable, proactive, and passionate talent to join our team.
As a Regional Logistics Senior Executive, you will play a key role in supporting the efficient and effective management of logistics operations within our organization. You will work closely with other team members to ensure smooth coordination of inventory management, shipment processing, and compliance.

Job Responsibilities

• Develop and implement regional logistics strategies aligned with the overall organizational goals, focusing on cost optimization, efficiency enhancement, and customer satisfaction.
• Collaborate with Sales, Product Team, and Distributors to optimize order fulfillment process.
• Collaborate with warehouses & Factories to ensure compliance and on-time delivery to distributors, facilitate booking of vessel, monitoring, and tracking of shipments.
• Manage day-to-day operations to meet internal and external requirements and to identify opportunities for improvement.
• Generating reports, and maintaining accurate and up-to-date records of orders, shipments, inventory levels, and other logistics-related data. Use data management tools to track and organize information.
• Facilitate clear communication between different teams, such as Business, Finance, and warehouse personnel, to ensure smooth logistics operations.
• Monitor logistics costs, including transportation, warehousing, and handling expenses. Identify cost-saving opportunities without compromising service quality.
• Ensure compliance with legal regulations and company policies.
• Update the SOP periodically whenever necessary.
• Plan effective incident or crisis management initiatives.
• Supervising and guiding logistics team members, delegating tasks, and providing training and support.
• Keep abreast of industry trends, best practices, and emerging technologies in logistics and supply chain management, applying relevant insights to enhance operations.
• Any other ad-hoc duties as assigned.

Knowledge, Skills, and Abilities

• Strong communication skills.
• Ability to manage relationships and diversity.
• Excellent planning, organizing, and coordinating skills.
• Proficiency in analysis and strong problem-solving.
• Mature, responsible, proactive, and a team player.
• 5 years' experience in the field of Logistics.
• Proficiency in Microsoft Outlook, Microsoft Excel (Advanced), Sun System/ SAP experience is a plus.

• Identify scope of work & supply from customers requisition specifications for proposal making and cost estimating
• Identify 3rd party buyout equipment, solution and integrate with various department to offer a complete integrated solution
• Prepare proposals to satisfy and meet customers’ requirements at lowest possible cost
• Reply customers’ clarification / inquiry promptly and correctly
• Work closely with salespersons to provide design concept and technical / commercial support
• Conduct survey/investigation of Plants / Sites to identify Scope of Works for Project pursuit
• Update of monthly proposal records and ensure compliance of department documentation / processes with YEA QA policies & certifications requirement
• To lead and work with Sales Engineering team members, GPC, PDD and FIN in proposal activities
• Support other ad-hoc sales related activities and projects regionally

Job Requirements:

• Diploma/Degree in Engineering
• 5 years of project engineering and/or sales engineering background is preferred
• Relevant experience in ICSS systems such as DCS, FGS, ESD, BMS
• Added advantage on 3rd party systems, telecom systems
• Travelling required to customer offices/sites and LCOs
• Fundamental understanding of solution packages, IT, OT, and project execution process
• Coordinating with various department, different levels, and regional country offices
• Experience in other industries and 3rd party systems is an added advantage
• Good written and spoken English communication skills
• Good presentation skills
• Able to generate, coordinate and lead team in proposal making

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

Reporting to Country Service Manager at Singapore office, this position is accountable for full frontend repair operation of management. Ensuring day to day repair operations are managed as per company policy and guideline/SOP.

Job Description

• ​​In-charge of end-to-end managing repair process from send in, repair, returning unit to End user​
• Maintaining meeting weekly CSC performance 10KPIs ​
• Prepare weekly KPI reporting including finding and action plan
• Weekly reviewing ASP/RC on the performance/Handle all escalation
• ASP management

Job Requirements:

• Diploma or Degree in Information Technology
• Proficient in MS Office (Vlookup, Pivot)
• Experienced in Data Analysis, Reporting
• Familiar with Vendor Management
• Experienced in Repair Management
• Salary will commensurate with experience

Job Summary

The Accounts Receivable Specialist will be responsible for managing and overseeing the accounts receivable process, ensuring accurate and timely collection of outstanding invoices, and maintaining positive client relationships. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Manage the accounts receivable process, including invoicing, collections, and reconciliation.
• Review and verify invoices for accuracy and completeness.
• Follow up on overdue accounts and negotiate payment plans as necessary.
• Maintain and update customer records and contact information.
• Prepare and analyze aging reports to track outstanding invoices.
• Resolve billing discrepancies and disputes in a timely manner.
• Collaborate with other departments to ensure accurate and efficient financial operations.
• Generate and distribute regular financial reports and summaries to management.
• Assist with month-end and year-end closing procedures.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Proven experience in accounts receivable or a similar financial role.
• Proficiency in accounting software (Xero) and Microsoft Office Suite (Excel, Word).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned
• Handle customer's enquiries & complaints

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role
• Proficient in MS Office Word, Excel and/or usage of CMS will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work rotating shift, weekends & Public Holidays

Job Type: Part-time/ Temp 1 month

Pay: $11 per hour

Expected start date: 15 Dec 2024 to 15 Jan 2025 (Can be extended)

6 days a week

Schedule:

• Morning Shifts 10am to 6pm
• Mid Shifts 12pm to 8pm
• Afternoon Shifts 2pm to 10pm
• Weekend availability
• Public Holidays

Full time position is available too!

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Cash Securities Settlement Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership
• Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements
• Escalate transaction processing issues to the appropriate department and collaborate on a solution
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership
• Assist with control activities, and the launch of new products and services
• Ensure processes adhere to audit and control policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 3-5 years of relevant experience
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Ability to work in a fast-paced environment
• Demonstrated knowledge of macros
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

Responsibilities:

• Conduct site recce and client briefings
• Back-end preparation and support of projects and events
• Ensure smooth operation of events
• Assist manager in servicing existing and new clients
• Follow up with clients on their enquiry of our products and services
• Co-ordinate with manager on daily on-site project work
• To be on-site to supervise the progress of work deployment
• Supervise, lead and manage operations team to ensure works are done in safe and timely manner, and per the client’s requirements
• Drive company lorry with care to transport goods and/or workers to various job sites (If applicant has driver licence)
• Handle ad-hoc administration duties

Requirements:

• Enjoy working outdoors
• Good learning attitude and keen to take on new challenges
• Good communication skills and hardworking
• Team-player with initiative and willing to take on responsibilities
• Able to work on weekend/Public Holidays should the need arise
• Able to work irregular hours should the need arise
• Proficient in MS Office applications

Key Responsibilities:

• Develop and implement comprehensive eCommerce strategies to boost online sales and revenue.
• Manage and optimize our online store, ensuring a user-friendly and engaging shopping experience.
• Utilize data analytics to track performance, identify trends, and make informed decisions.
• Collaborate with marketing and design teams to create compelling digital marketing campaigns.
• Monitor and analyze the effectiveness of eCommerce initiatives, providing actionable insights.

What We’re Looking For:

• Diploma in Marketing/Advertising/Communication or a related discipline.
• Proven experience in eCommerce management, preferably within packaging or related industries.
• Strong analytical skills with the ability to interpret data and make strategic decisions.
• Excellent communication and project management skills.
• Creativity and a passion for digital innovation.
• A proactive and results-driven approach to problem-solving.

Key Responsibilities:
∙Coordinate with external vendors and collaborate with customers and SaaS providers to conduct IT Security Risk Assessments. Identify security threats, assess risks, and propose mitigation strategies for approval by the customer.
∙Coordinate the handling of security incidents, ensuring a timely response and resolution. Maintain a robust incident response process and documentation.
∙Manage and coordinate regular security audits, vulnerability scans, and penetration tests. Consolidate findings, ensure proper remediation, and provide feedback to stakeholders on risk mitigation efforts.
∙Maintain and update all security-related documentation, including policies, procedures, standards, and best practices. Ensure compliance with security frameworks such as ISO/IEC 27001, ISO/IEC 27018, SOC 2 Type 2, and CSA-STAR (Level 2).
∙Continuously monitor the security posture of the SaaS solution and related ICT systems. Provide regular reports on security risks and mitigation actions to stakeholders and customers.
∙Oversee the remediation of security vulnerabilities identified during security assessments, ensuring that appropriate actions are taken to address risks in a timely manner.
∙Provide clear, concise security reports and recommendations to customers, ensuring they understand the security posture of the SaaS solution and any risks or issues that need attention.
∙Take on ad-hoc security tasks as required to address emerging risks or assist with specific security projects or initiatives.

Qualifications:
∙Minimum of 3 years of experience in IT security, particularly in enterprise systems, cloud infrastructure, or SaaS environments.
∙A current professional information security certification (such as CISSP, CISM, CRISC, CGEIT, GSE) or equivalent is highly desirable.
∙In-depth knowledge of IT security management and governance, risk assessment, incident response, vulnerability assessments, penetration testing, and security audits.
∙Familiarity with international security standards and frameworks such as ISO/IEC 27001, ISO/IEC 27018, CSA-STAR, SOC 2 Type 2, NIST, and CIS.
∙Strong interpersonal, written, and verbal communication skills, with the ability to explain complex security concepts to non-technical stakeholders.
∙The position requires the candidate to be based locally.
∙Strong problem-solving skills and the ability to make decisions under pressure.
∙Proven ability to work effectively with cross-functional teams and external vendors.
∙Attention to detail and a commitment to maintaining the highest standards of security.

• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

As a Finance Executive, you will support in media finance operations, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring, analysis and closing
• Month-end closing process
• Issue/check billing instructions to shared service team and ensure 100% billing completion before end of following month of activity
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve/respond to client billing queries
• Resolve issues in supplier invoices in co-ordination with Media/Operations team
• Work closely with respective teams on issue resolutions
• Regular WIP meeting with Stakeholders
• Accounts Payable responsibilities

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed
• Provide Level 1 and Level 2 support and standby for the store operation
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues
• Prepare system manual guidebooks of all software systems and editing for any updates
• Participate in UAT testing before GO-LIVE and release the new version
• Update windows and security patches of store POS and laptop and ensure cybersecurity
• Maintain store IT inventory list and update documentation on IT asset management
• Facility Management: Ensure the office space is in good condition by liaising with vendors or managing minor repairs as necessary
• Other ad hoc duties as assigned by superior

Requirements:

• 5 days work week (weekend included), (standby allowance)
• Minimum Diploma in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Excellent analytical, troubleshooting and communication skills
• Ability to work in a fast-pace and dynamic environment
• Good understanding of Microsoft SQL server and scripts

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

PUBLIC RELATIONS STRATEGY

1. Develop, maintain and execute compelling PR strategy leveraging on unique identity for each launches with a cohesive brand storytelling in mind for image and awareness generation amongst Media and Influencers in Singapore.
2. Lead, Improvise, Localise HQ guidelines with local branding objectives for relatability and perceptive SOVs for the targeted audiences to increase awareness and communication.
3. Always ‘in-the-know’ for new trends, new experiences, and new platform mechanisms from luxury competitors.
4. Responsible to refresh, renew, sustain ideas and personalities to amplify ‘even-better’ campaign performance for key launches to improve ranking in print/ digital/ social outputs in monthly basis.
5. Work closely with regional PR, Trade, CRM team to ensure that execution of in-store experiences and OOH events can be synced to optimize on cashflow without diluting press/ influence experience.
6. Manage overall PR budget assigned and ensure right allocation to key franchise to garner strong coverage on all channels via earned and owned media (Seeding, Media buy, Exclusive opportunities, etc).

MEDIA & INFLUENCE RELATIONS

1. Engage and Maintain media and influence relationship as long-term partnership with clear conversation lead, and objectives to capitalize periodically.
2. Conduct Conceptual media pitching with stories, exclusivity of angles/ personas to secure earned output or amplify owned output.
3. Develop cohesive plans for paid engagements/ stories every semester or FY to nurture strong front of friends of Maison Guerlain for a long run.
4. Curate, coordinate, execute launches seeding to target media and KOLs strategically for earned social/ digital coverage. Facilitate loans for media shooting in timely manner with close coordination with other marketing function ie. Retail team.

EVENT PLANNING AND MANAGEMENT

1. Craft, plan and coordinate PR events for key launches based on HQ guidelines and maintain a strong brand image and storytelling of key launches.
2. Source, manage and secure unique or conceptual venues alongside with catering, décor, AV requirements, experience set-up, compliance for PR events with external third parties.
3. Manage, secure and track RSVP lists for attendees on organic and paid attendees to amplify event deliverables and coverages from all facets (Media, Celebrity and Influence).
4. Be on-ground, troubleshoot and resolve any event-day challenges from VM Set-Up to other topics relating to making a success of the event (Best Practice level of execution is expected).

PRESS RELEASES AND COMMUNICATIONS

1. Develop and disseminate compelling communication to media and influences with engaging, accurate, timely, localised press releases and time-to-time tactical communications for pitching.
2. Pitch and leverage to highest earned value of outputs for exclusive HQ/ Ambassador assets or synchronisation from other countries’ of Maison Guerlain engagements.
3. Ensure messaging and language consistency across all communication channels or press materials.

MEDIA COVERAGE MONITORING & REPORTS

1. Monthly reports including clippings from seeding or paid engagements, post-event reports, competitor’s reports, case studies (specific brands upon request for in-depth study internally).
2. Monthly sync-up reports on key launches to regional team (upon request on key launches only).
3. Be on top of all LVMH Beauty monitoring system such as. DMR, Lefty for macro, micro, nano monitoring in print/ digital/ social.

• Creating development plans and forecasting sales targets and growth projections.
• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
• Implement and develop sales activities in the responsible sales area under the leadership.
• Identifying market opportunities through meetings, networking, and other channels.
• Meet/Exceed the sales task，complete the responsible task independently.
• Maintain the existing customer, establish the detailed customer files.
• Be an AR controller according to the account period required by company.
• To visit the customer site or conduct video conference regularly to share the market update, to do the QBR/MBR in order to maintain the existing customer.
• To perform sales call to new/potential customers which are raised on target list given.
• To do market investigation, research, list up the new/potential customers.
• To propose the solution to overcome and obtain new business & share-up business both Air, Ocean and Cross Border Trucking.
• To report whatever irregularities to a direct supervisor in a timely manner.
• To do trouble shooting if something irregularity happen. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
• To settle the outstanding account receivable based on the terms and conditions given.
• To manage the RFQ (spot, monthly, 3 months, annual) with RFQ team and to do rate proposal to customers both Air and Ocean business.
• To perform to share the market information proactively to the existing customers and target customers
• To input the sales progress in CRM system based on the specific days timeline.
• To expand Singapore export/import business both Air and Ocean. Also, to manage 3rd party business (offshore business) as well to secure and expand business if the business owner is Singapore customer.
• To communicate with overseas offices to share each sales status and work closely with them in order to get closer the business.

Job Requirements:

• Min 3 years of experience as Sales in freight forwarding company with at least Diploma/Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
• Good command of English and able to write and speak advance Japanese language fluently to liaise and communicate with Japanese clients.
• Computer literacy.
• Excellent presentation skills and communication skills.
• Strategic thinking and statistical analysis skills

About the Role:

• Compile and maintain record of Urban Redevelopment Agency Approval approved use and registered unit numbers of the lettable premises. Assist with the change of use and unit number registration as an when required by the authority.
• To compile, provide and advise on M&E provisions of the lettable premises in preparation of rental of premises and others information on lettable premises as required by the authority.
• To prepared, attend and assist with the viewing of lettable premises, including but not limited to cleaning and prepare the premises (for vacant premises) prior to viewing, walkthrough, prepare any technical data as and when requested by the authority.
• Carry out joint inspections, walkthrough and testing of M&E equipment with vacating Tenants/Licensee to ensure reinstatement works and defects have been completed in accordance with requirements.
• Manage and ensure proper documentation of handling over lettable premises by vacating Tenants/Licensee to the authority
• Manage and ensure proper documentation of handling over of a premises to new Tenants/Licensee, including preparing handover checklist, ensure photograph records oh handover condition and nay others necessary works and documentation as instructed by the authority
• Any others necessary works as directed by the Authority with respect to handling/taking over of Lettable premises.
• Ensure Tenants/Licensee do not carry out any fit of works without authority approval
• Review Tenants/Licensee fit out plan and check on Tenants/Licensee compliance on the requirements of the authority. Ensure fit out plan is in accordance with the Authority fit put guide and comply with all prevailing statutory guidelines and safety regulations.
• Arrange and attend meetings with Tenants/Licensee to seek clarification and better understanding of intended fit out work where necessary.
• Administer issuance of permit to work to Tenants/Licensee.
• Ensure fit out work carried out by the tenant do not damage the property and do not alter or damage any parts of the building.
• Ensure Tenants/Licensee remove all waste and debris on site and keep the premises at the common area clean. Tenants/Licensee are not allowed to dump their renovation debris at the bin center.
• Ensure that there are no unauthorized works, excessive electrical installation, etc carried out by tenants.
• Facilitate and coordinate the connection of utilities of the Tenants/Licensee and ensure works are carried out. Ensure Tenants/Licensee. have engaged the services of a Licensed Electrical work and Licensed Plumber before allowing the Tenants/Licensee. to proceed with connection.
• For tenanted premises without direct utilities meters, provide utilities meter readings to the Authority for purpose of billing tenants
• Ensure the tenants provide 'as built' fitting out plans on Architectural, Air conditioning, Mechanical Ventilation System and Exhaust System. Plumbing and Sanitary Plans and Structural Plans and certified true copies of such fitting out plans approved by the relevant authorities.
• Conduct inspection to ensure tenants renovation works are done is in accordance with the endorsed fit out plan before business commencement. If there is any deviation, advise Tenants/Licensee on rectification and/or resubmission of plans.
• Conduct monthly checks to ensure Tenants/Licensee do not engage or carry out any authorized activities.
• Report any incident or non-compliance by Tenants/Licensee to the Authority immediately and work with Tenants/Licensee and stakeholders to resolve any breach or maintenance issue.
• Provide monthly report on tenants infringement and rectification status, works schedule and start of business operations and any others information required by the Authority.
• Attends regular monthly meetings with the Authority or any meetings as and well required.
• Review and provide inputs on update of Authority fit out guide for tenants.
• Ensure Tenants/Licensee comply with relevant Greenmark and current GreenGov requirements.

About You:

• Diploma / Degree in Facilitiy Management or equivalent.
• Min 2 years relevant working experience.

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That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Summary

Purpose of job

The role involves proactively engaging clients, organising social activities and encouraging an active lifestyle to prevent social isolation. The position also entails referring clients to relevant community care and social assistance when needed. Under the Age Well SG initiatives, the role requires collaboration with primary care physicians (e.g., family doctors) to empower residents in taking charge of their journey toward healthier and more active lifestyles.

Key Responsibility Areas

• Plan and conduct evidence-based active ageing programmes.
• Plan and coordinate support for clients requiring befriending and buddying services.
• Lead group work and outreach activities.
• Support AAC-CREST integration initiatives.
• Recruit, train, and match volunteers to appropriate services.
• Build community partnerships and enhance existing resources.
• Administer new intakes and conduct necessary health assessments for clients.
• Monitor and record clients' vital signs.
• Maintain a membership and volunteer management database using the in-house AAC system.
• Perform administrative tasks, including maintaining up-to-date client and volunteer records.
• Attend to client inquiries.
• Continuously improve the quality of services and programmes.
• Undertake any other duties assigned by the Manager or Executive Director.

Requirements

Experience:

• Prior working experience in a Senior Activity Centre or Active Ageing Centre is advantageous.
• Resourceful, proactive, responsible, and client-focused.
• Strong communication and interpersonal skills; ability to converse in local dialects is an added advantage.
• Strong passion and commitment to working with seniors.
• Proficient in MS Office and Google Suite applications.
• Ability to work independently and as part of a team.

Qualifications:

Diploma in Social Work or relevant training certification.

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

JOB RESPONSIBILITIES

• Handle daily operational administrative duties in sales enquiries and services (via phone, email or in-person)
• Organize any club tour in-person with prospect or membership enquires.
• Work with the Finance Department to reconcile Membership and Financial reporting.
• Process membership application, its supporting and payment for submission to finance and Management in a high degree of accuracy.
• Assist to drive relationships across the Club and identifying new sales opportunities within existing and new memberships / relationships.
• Work together with the team to grow sales and membership revenues and increase excellency in membership services and patronage in Club.
• Assist with the operational and monthly sales reporting; amendments of any forms, S.O.P and policies when necessary, pertaining to membership matters.
• Rotating membership enquiry duty on weekdays and once every weekend or as and when assigned.
• Manage all aspects of event planning, financing and operational administrative duties, meets deadlines and stay within budget for membership events and trips.
• Establish relationship and coordinate with inter-departments and external vendors and suppliers.
• Any other jobs/ duties as assign as and when by the management.

JOB REQUIREMENTS

• Good command of languages, able to speak and write in English & Mandarin fluently.
• Meticulous, detail-oriented and with great responsibility and proactiveness to get things done efficiently.
• Possess a high level of confidentiality and excellent interpersonal and communication skills in handling both employee and member relations.
• Good time management and strong sense of urgency and priorities.
• Ability to perform under pressure and multi-tasking in a fast pace environment.
• Initiate great learning attitude and a good team player who is able to work under pressure and tight deadlines.
• Five-day work week and weekend rotating duties. Must be willing to commit on weekends and event duty (weekends / public holidays).
• Proficient in MS Office (Word, Excel, Outlook), Google forms, EMS and etc.
• Position offered will be based on job skills, work performance and experience (incentive will be determined and awarded accordingly when team’s monthly KPI is met).

BENEFITS

• Company Transport Pick-up/Drop-off point: Simei MRT
• Duty Meals, F&B Discount, Dental / Medical / Insurance coverage
• Family and Friends Hotel Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award