Position: Customer Service Officer

Location: Mountbatten

Salary: Up to $2800

Job Description:

• Manage incoming calls, ensuring accurate coding and resolution.
• Collect precise customer information and update records accordingly.
• Verify support agreements and warranty validity following local guidelines.
• Log all calls, including compliments and complaints, in the CRM system.
• Enter complete and accurate data into the CRM tool.
• Scheduling appointments across service centers and ensuring mobility services are offered.
• Screen technical calls and direct them to the appropriate channel.
• Provide customers with call numbers for follow-up.
• Offer timely and professional general advice to customers.
• Assist in special product campaigns or promotions.
• Coordinate services, pickups, and deliveries for customers.
• Assist in generating required daily, weekly, and monthly reports.

Job Requirements:

• Must be comfortable to do OT.
• Capable of thriving in a high-pressure and fast-paced work environment.
• Minimum 2 years of experience in the Customer Service industry.
• Minimum 2 years of experience in Call Centre support.
• Strong Customer Service skills.
• Effective Communication skills.
  

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

• Devising strategies to drive online traffic on company websites/brands.
• Developing and managing digital marketing campaigns
• Utilising a range of techniques including paid search,SEO and PPC.
• Overseeing the social media strategy for the company.
• Fulfil and process website orders
• Write compelling product descriptions and related product content
• Managing the redesign of the company website.
• Improving the usability, design, content and conversion of the company website.
• Responsibility for planning and budgetary control of all digital marketing.
• Evaluating customer research, market conditions and competitor data.
• Review new technologies and keeping the company at the forefront of developments in digital marketing.
• Other duties that may be assigned
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Marketing, Others or equivalent.
• Required language(s): English, Chinese to communicate with Chinese speaking counterparts.
• At least 1 Year of working experience in the related field is required for this position.
• Preferably specialized in E-commerce or equivalent.
• Candidate must be IT savvy and possess experience in Social Media Management/ Marketing
• Additional skills in Photoshop or other photo/graphic editing softwares preffered

• Job Responsibilities:
• Bank reconciliation & Data entry in Oracle Netsuite
• AR & AP aging monitoring and reporting
• Assisting in Monthly closing and schedule
• Assisting to answer audit queries and other reporting requirements
• Managing the accounts for Digital Goods business
• other ad-hoc tasks as assigned by the Management

Responsibilities

· Report and assist the Kitchen Operations Manager in catering operations.

· Prepare daily market lists and place orders for vegetables, fruits, frozen items and disposable wares used for packing food and beverage.

· Conduct briefing with kitchen staff on next day special orders/ requests.

· Ensure standards for food quality and preparation are strictly adhered to.

Co-ordinate with Logistics Department for timely collection of food and beverage according to delivery schedules.

Requirements

· GCE ‘O’ Level.

· At least 3 years of relevant working experience.

· Required to work on weekends and public holidays.

We are looking for a Facilities Executive to assist the Dormitory/Estate Manager.

Job Description

• Planning and implementing the standardized process for management of the property and facilities maintenance and repairs
• Assist in developing property maintenance procedures
• Prepare, review and manage annual budget requirements for maintenance and capital replacement works
• Maintain and update property list, maintenance checklist
• Overseeing the compliance with all relevant requirements set by the agencies
• Available on call to handle, manage the potential emergencies at all locations at any hour
• Process and maintain leasing agreements including executing rent payments and agreements between landlords and tenants
• Plan and conduct regular preventive inspections for all buildings and facilities
• Planning and conducting corrective maintenance, repair for all buildings and facilities
• Ensure building maintenance works are carried out according to schedule
• Report any deviation against compliance with all building and regulatory regulations
• Oversee daily estate maintenance operations to ensure technical staff and contractors perform according to requirements

Job Requirements

• Diploma in Facilities Management, Estate Management, Building or relevant related fields
• At least 1 year of relevant experience in Facilities Management
• IT proficiency & data management skills

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at [email protected] now!

Data & Marketing Executive | PBI / Power Automate | Bendemeer

Location: Aperia Tower

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary : $3000 - $3500

Requirement

• Proficiency in Excel. Knowledge of Modern Excel, PBI, Power Automate is a plus.
• Minimum Bachelor's Degree in any field

Job Scope

Job Summary

• Opportunity: A chance to make a significant impact with your data analysis skills from the very beginning, increasing company performance
• Role: Creating data to serve as a foundation for sales analysis and market development using software from Microsoft, SAP, and Company’s own software
• Objective: Not just updating existing data, but using it to guide sales direction and actions
• Additional Responsibilities: In the Marketing department, tasks include promotional actions, lead generation, and contributing to sales strategies. This position is suitable for those eager to gain a wide range of experiences in all BtoB marketing initiatives

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Consolidate and generate payroll data for 1,000+ employees
• Responsible for the full spectrum of payroll administration and ensuring timely, accuracy of payroll activities in compliance with the Company policies and statutory requirements.
• Hybrid - manage payroll vendor and payroll processer OR payroll processer kind of payroll
• To support payroll manager on payroll project
• Liaise/check with payroll vendor
• Facilitate, prepare and check monthly payroll, overtime, commissions, incentives, allowances and deductions for all staff.
• Support People Ops for joiners/leavers/staff movements for payroll related matters. Compute and check new hires and leavers' payroll.
• Conduct payroll checking and internal controls through data validation and monitoring / tracking payments
• Generate/prepare all monthly and month-end payroll reporting such as employee payroll reports; variance reports etc.
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 and NS made-up claims
• Prepare tax return (IR21) and handle tax clearance matters (tax directives) for foreign employees leaving the company
• Process yearly Auto-Inclusion Scheme for Employment Income to IRAS
• Provide support for audit season on payroll matters
• Provide support to respective departments on all payroll related matters
• Participate in enhancement of payroll related work processes.
• Prepare payment vouchers for split-payroll arrangement and validate payments for secondees and overseas-based employees
• Ensure upkeep of Payroll documentation for proper storage and retrieval of records (cloud-based portal)

Requirements:

• Diploma in Business, Finance, Human Resources or its equivalent
• Minimum 5 years of hands-on working experience in Payroll administration
• Fast-paced environment and steep learning curve
• Proficient in MS Office, is meticulous with numbers and details oriented
• Digitally inclined and comfortable with working entirely on cloud-based enterprise solutions
• Strong teammate; must be able to play a supporting role to Recruiters in a highly competitive talent war
• Focused and committed to do your best and high level of attention to details and accuracy
• Understands and strikes a balance between being an individual and a team member

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Ø To Check all drawings, specifications and schedule of works as per the contract document and reporting the discrepancies to consultant and contractor in order to avoid progress delay.

Ø Full-time site supervision and inspections to ensure that all structural works are carried out as per approved specification and also as per drawings with approved material in an appropriate sequence and methods.

Ø Inspect and monitor quality of architectural finishing materials delivered to site and quality of workmanship.

Ø Carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in discharge of the contract.

Ø Assist RE in supervision and inspecting all structural works.

Ø Assist CPM in site progress and update proper site records about the progress of work and documentation.

Ø Attend site meetings and site walks with clients and consultants.

Ø Ensure timely submission of shop drawings, method of statement, other technical submissions, material samples and trade demonstration by the contractors.

Ø Assist and co-ordinate with consultants to resolve any technical and interfacing issues.

Ø Familiar in consultant Quality Management System and make proper documentation for QMS audit to comply HDB audit.

Ø Liaise with contractor on work schedule, progress, work quality and quality control etc.,

Ø Witness and verify any field test carried out on site.

Ø Monitoring Site Instrumentation report (Settlement marker, Vibration report, Noise meter).

Ø Update Monthly progress report and daily site activities report.

Ø Enforce quality control, Safety management, Vector control and tidiness of the work site.

Ø Update monthly Consultant Safety and Vector report.

Location: Paragon (Health Screening clinic)
Working Hours: Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)
Salary range: $2K to $2.5K

Job Scope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements:
- Min. NITEC/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Job Description:

• Handle full spectrum of HR functions including recruitment, payroll administration, staff welfare management and etc.
• Responsible for organizing and maintaining personnel records, as well as updating employee information in the database.
• Prepare HR document including employment contract, new hire guide, exit form and etc.
• Handling work pass related application, renewal and cancellation.
• Handle the entire recruitment process, including dealing with recruiters and other external parties.
• Handle payroll processing, which includes verifying payroll details and resolving any payroll difficulties.
• Assist with statutory and compliance submissions.
• Perform other related duties as assigned.

Job Requirement:

• Good interpersonal and communication skill
• Proven experience in HR related role as well payroll processing
• Pay attention to details
• Strong organizational skill

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

About The Role

• Design, implement, monitor and evaluate programs.
• To deliver programs, activities and support assistance initiatives for participants who attend Shan You Wellness Community activities.
• To organize lifestyle activities that enhance psycho-social health.
• To increase knowledge and skills to improve the self-management of elderly. Improve the quality of life of the elderly by focusing on mental and physical health and help the elderly to have greater control over their daily functioning.
• Review and lead assistance schemes like the food rations, community meals distribution and befriending schemes.
• Keep proper records and provide timely records and updates to management.
• Provide updates on stock inventory and track distribution of supplies, proper record of stock inventory and track distribution of supplies.
• Source for sponsorships and donations (cash/in-kind) to meet the supplies required by clients together with the Community Partnerships team.
• Manage and engage volunteers together with the Community Partnerships team.
• Perform any other duties as assigned.

Candidate Requirements

• Minimum Diploma in related fields (e.g. social work, community services). Bachelor’s Degree Preferred.
• Minimum 3 years of relevant work experience in programme management. Minimum 2 years in social service agencies/IPC charities is preferred.
• Good oral and written communication skills.
• Passionate in working with stakeholders and good interpersonal skills.
• Committed to contribute to the social cause.
• Willing to learn and be guided.
• Good stakeholder and programme management skills.
• Able to work effectively independently and as part of a team.
• Proficient in Microsoft Office applications.
• Willing to work on Saturdays.

Sales & Marketing Executive (Luxury Interior Furnishing)

5 days, 10am-6pm

Salary: $2500 -$3000 + Commission

Location: Mohamed Sultan Road (Fort canning)

Company background:

Interior furnishing curator for finely crafted, fully customisable luxury interior finishing and inspirational lighting for the discerning home owner.

Job scope:

• Develop and maintain strong customer relationships
• Achieving monthly sales targets and KPI's.
• Responsible for all marketing and sales activities from lead generation to contract closing.
• Drive sales by designing and implementing targeted marketing strategies (traditional / online).
• Plan and execute social media marketing, including content and copy creation, post scheduling, inbox management and reporting.

Requirements:

• Keen interest in the luxury interior furnishing industry is a must. Training will be provided.
• Competent in Microsoft Office programs.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

Role:

GL Accounts Executive (F&B industry / FRS116 / Up to $4500)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Bishan)
• 5 Days work per week (9am to 6pm)
• $3200 to $4500
• Diploma/Degree in Accountancy or other relevant fields
• Experience in Food and beverage industry is an added advantage
• Career Progression Opportunities

Job Responsibilities:

• Perform day-to-day posting of general ledger entries
• Coordinate and plan resources for monthly stock take
• Prepare and review stock take reconciliation, various costing reports, including transfers, wastage, staff meals, etc
• Maintain fixed assets and FRS116 record
• Prepare audit schedules and bank reconciliation.
• Ad-hoc duties as required or as instructed.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Salary range: $2800 to $3200
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: Odeon Towers

Job Description

• Work hand in hand with sales team to plan delivery schedule for new product releases and restock requests in accordance to internal shipping guidelines
• Manage the import procedure for finished goods from country of origin to local warehouse
• Coordinate with local warehouse to arrange products for pick and pack
• Handle full range of export functions of company’s products to different stakeholders across our network of distributors
• Ensure inventory accuracy for both local and overseas warehouses and conduct periodic cycle count and disposal
• Liaise with 3rd party logistics providers to obtain shipping quotes and compare costing for raw materials import shipment
• Work closely with Events Team to ship promotional materials timely and accurately
• Pick, pack and arrange courier shipments
• Drive continuous improvement for internal processes and optimize logistics costs
• Manage 3rd party logistics providers and assist with implementation of logistics processes, monitor their performances, and ensure maintenance of their service level commitments and costs
• Verify 3rd party logistics providers’ billing invoices
• Prepare product availability report and send out to stakeholders fortnightly
• Support in internal and external audits

Job Requirements

• Relevant studies in Logistics & Supply Chain Management or equivalent
• Has knowledge in import and export procedures in terms of Air & Sea freight
• Has knowledge in Incoterms 2020 and Harmonised Code classification
• Open to work on some weekends/public holidays for Company events

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Location: Pioneer (transport at Lakeside/ Jurong East)

Working hours: 9am - 6pm (Mon - Fri)

Job Scope

• Timely posting of receipts to prevent block orders
• Monitor, analyze and follow up on blocked orders
• Monitor and follow up on AR balances (external and Inter-companies)
• Prepare and post Debit & Credit notes and Journals
• Send Statement of accounts
• Monthly and Quarterly Sales reporting
• Work with Assistant Manager on any ad-hoc duties

Job Requirement

• Diploma/ Degree in Accountancy with min. 5 years of work experience in Accounting
• Knowledge of SAP and GST is a plus

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

Scope of work: Handling account related tasks

· Year End Audit (Liaise with external auditor & tax agent)

· Bank reconciliation

· Liaise with supplier/ customer on the dispute invoice issue

· Prepare vendor reconciliation & payment schedule

· Ensure all payments are properly authorized with supported documentation

· Monthly salary and overtime claim preparation

· Filing on employer and employee income tax, filing GST submission & other IRAS matters

· Perform ad-hoc duties when assigned

· Renewal on insurance for the employees (Example: WICA/ FWMI/ corporate insurance)

· Submission & renewal for employee work pass

· Update leave and MC record

. Familiar with AUTOCOUNT software

. FULL set account

Requirements

· 3 years and above working experience in related field

· Knowledge in accounting skills and basic knowledge for Human Resources

· Strong knowledge in Microsoft Excel

· Organize & systematic with strong skills with number

· Good working knowledge of accepted accounting practices and principles

· Self-motivation with positive mind set with ‘Can Do’ attitude

. Work independently without much supervision.

*Having HR working experience will be an added advantage

Salary range: $ 2,500 to $ 4,000 per month depending on experience, qualification and interview outcome

• Stock Management: in the store and in the warehouse; movements between stores; centralization of the merchandise
• Responsible for purchase order entry and updates. Keep track of and communicate status of upcoming POs.
• Input designated SKUs for markdown into appropriate merchandising system
• Produce an on-going set of weekly reports (e.g. On Order Report) as well as ad hoc business reports
• Prioritize multiple responsibilities to ensure all deadlines are met, and resolve any issues in a timely manner by partnering with appropriate business partner(s).
• Having constant communication with stores and Sales Manager on their needs.
• Pushing the sales further on special dates /occasions in the country (will coordinate activities among all departments including warehouse to make sure the country is ready for its special occasions (public holiday etc.))
• Less broken sizes in the stores (following up the consolidation among the stores also constantly working on clusters per category for each store)
• Liaise between 3PL & store on all deliveries matters

Requirement:

• Minimum Diploma in any discipline
• Minimum 3 years of customer service, order management and inventory management work in retail, FMCG, wholesale / trading industry
• Teamplayer and self starter

Company location: Orchard

Working hours: 9am to 6pm / Mon - Fri

Industry: Ladies Fashion Retail, US MNC

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Cecil Street (Near Shenton Way or Raffles Place MRT)
10am – 6pm; M-F
PB + Bonus Sharing (Good Benefits + Yearly Increment)
14 Days Annual Leave

Job Description:

Join our dynamic team, a leading investment firm dedicated to delivering exceptional financial services to our clients. We pride ourselves on our commitment to excellence, innovation, and integrity in everything that we do. As we continue to expand our operations, we are seeking a skilled Administrative Executive to join our team and contribute to our success.

We are currently seeking an Administrative Executive who will primarily be responsible for data entry and tabulation of contracts. The ideal candidate will possess excellent organizational skills, meticulous attention to detail, and proficiency in data management.

Job Responsibilities:

· Accurately enter data from various sources into our internal systems and databases.

· Perform thorough quality checks to ensure data accuracy and integrity.

· Organize and maintain electronic and physical files of contracts and related documents.

· Tabulate and summarize contract details, including terms, conditions, and financial information.

· Assist in the preparation of reports and presentations as needed.

· Collaborate with team members to streamline processes and improve efficiency.

Requirements:

· Minimum with a Diploma in any discipline with one year of administrative experience preferably.

· GCE 'O' Level or ‘N’ Level with prior administrative experience will also be considered.

· Good communication, customer service and interpersonal skills

· A team player

· Proficiency in Microsoft Office

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8952 8009 to apply!

Cloud Recruitment Pte Ltd (23C1888)

Sarah (R23112021)

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Accounts Payable

• Generate payment vouchers and record supplier invoices in Oracle.
• Assist with quarterly GST submissions.
• Maintain schedules for non-current assets.
• Monitor and process fund remittances to the Country Manager.
• Prepare weekly cash reports.

Accounts Receivable

• Update records in Oracle and Tropics.
• Handle sales duties at events.
• Send monthly Agent Statements.
• Assist with cash reconciliation.
• Other Financial Tasks for Local and Overseas Offices:
• Manage records for MICE projects.
• Prepare journal entries and reports.
• Support month-end and year-end closings.
• Compile tax schedules and liaise with external parties.
• Assist with financial planning and budgeting.
• Handle overseas payroll and expenses.
• Assist with filing reports and reviewing audits.

Requirements

• Min 2 years of relevant experience.
• Proficient in MS Office.
• Knowledge of ERP systems.
• Strong teamwork and attention to detail.

Interested candidate, kindly click on APPLY NOW

We regret that only short-listed candidates will be contacted shortly.

EA License No. | 14C7092EA

Registration No. | R1105417

EA Personnel | Chia Meng Yong ( Kenny )

Job Scope

· Executes the day-to-day operations of the Korea Artiz Studio Bridal store under the guidance of the sales manager

· Addresses customer service issues in the store and work to resolve all issues following the Grey Zone Guidelines without escalating to sales manager; if possible, addressing issues in the moment

· Drives achievement of customer service/satisfaction goals and standards

· Achieve designated sales target and maintain customer relationship

Job Requirement

- work independently and work with team

- Responsible with customer

About Doxa Holdings

We are an early-stage Procure-to-Pay-to-Finance Ecosystem start-up that tackles industry pain points, improve workflow and communications, and creates a unique bond between parties. Through award-winning cutting-edge technology and innovation, we’re disrupting the industry with a revolutionary SaaS platform for B2B. With Series A funding, we are considering the next phase of talent to help us take our disruptive solution more aggressively to market.

Role

We are looking for a Sales Operations Associate to manage and optimize the revenue operations process.

You will be responsible for working closely with the sales and marketing teams to align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a deep understanding of the sales process.

This role reports to the Head of Commercial.

Responsibilities:

Process Ownership

• Manage and optimise the revenue operations process, from lead generation to customer acquisition and retention.
• Manage the process of optimising product pricing.
• Own the New Business sales quotation, Existing Business up-sell and cross-sell and Renewals process.

Teamwork

• Work closely with the sales and marketing teams to align efforts and ensure a seamless customer experience.
• Provide training and support to team members on revenue operations best practices and tools.

Analytics

• Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates.

Process Improvement

• Collaborate with other departments, such as product and customer success, to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the revenue operations process.

Market Knowledge

• Stay informed about industry trends, competitor offerings, and emerging technologies. Share market insights and feedback with internal teams to contribute to product development and improvement.
• Stay informed of up to date on industry trends and best practices in revenue operations.
• Conduct market and customer research to understand the target audience and identify opportunities for growth.

Networking

• Attend industry events and conferences to build relationships and promote the company.

Qualifications:

• 2-3 years of experience in sales operations, revenue operations or a related field, preferably in a start-up environment
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Demonstrated experience in using or implementing sales and marketing tools, such as customer relationship management systems.
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of sales processes and the company’s target audience and goals
• Ability to conduct market and customer research to identify opportunities for growth.
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.
• Bachelor’s degree in business, marketing, or a related field.

Benefits:

We offer a competitive compensation package, including base salary, performance-based bonuses, and benefits such as health insurance and professional development opportunities. Joining our team means becoming part of a dynamic and collaborative environment that values innovation and growth.

If you are a driven revenue operations professional with a passion for SaaS solutions and a strong desire to make a significant impact, we invite you to apply and help shape the future of Doxa Holdings.

To apply, please submit your resume and a cover letter detailing your relevant experience and accomplishments in revenue operations.

Scope:

• Adhere to the sanction check requirements and ensuring that all required checks are conducted with no breach.
• Working with the Head and own Team Leader including all Marine Team to establish best practices and processes to ensure that the team meet the company’s service standards set.
• Prepare and update reports as and when required
• Ensure that sanction checks are conducted.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate
• Ad hoc admin duties as assigned

Requirements:

• Minimum Degree in Business/Banking Finance/other relevant disicipline
• Relevant experiences working in a bank/finance/insurance industry will be advantageous
• Meticulous and detailed
• Team player

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Email: [email protected]
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

• Responsible for all basic cleaning in and around the office building premises
• Dusting and cleaning of cupboards and workstations
• Clean workspaces, common areas, offices, hallways, and bathrooms
• Sweeping, vacuuming, and mopping of floor
• Empty trash bins
• Wash and maintain the cleanliness of bathrooms and toilets.
• Water the plants
• Any other duties as assigned
• 工作区域和物品的清洁、擦拭和清洗以及消毒。
• 清洗和保持浴室和厕所的清洁。
• 各种类型的吸尘、扫地和拖地。
• 清空垃圾桶