We are currently looking for a talent to perform private dinning service for high net-worth guests. At the same time able to provide concierge services for the clubhouse.

Responsibilties

1. To provide private dinning and conceirge service for private members and VIP guests

2. Work with a range of private chefs depending on the type of cuisine for bigger group private event

3. Ability to provide private dinning services for small group of guests

4. To provide conceirge service for guests at clubhouse.

Requirements:

1. Had proven work or internship experiece in restaurants

3. Bilingual in both English and Chinese

4. Able to work fleixble hours especially afternoon to evening shift.

Location: Town

Industry: Hospitality (Service Apartment complex with 70 units in Singapore.)

Key Responsibilities:

• Manage full sets of accounts, including AR, AP, GL, and fixed assets
• Prepare and analyze monthly financial statements and management reports
• Oversee monthly, quarterly, and annual financial closings
• Develop and maintain budgets and forecasts
• Ensure compliance with regulatory requirements, including GST and corporate tax filings
• Liaise with external auditors and tax agents
• Implement and maintain internal controls and accounting procedures
• Provide financial insights to support business decisions
• Manage cash flow and banking relationships
• Supervise and mentor junior accounting staff

Qualifications:

• Bachelor's degree in Accounting or Finance
• Minimum 5 years of accounting experience, preferably in the hospitality industry
• Strong knowledge of Singapore accounting standards and tax regulations
• Proficiency in accounting software and Microsoft Excel
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal abilities
• Ability to work independently and in a team environment

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Dynamic work environment in a growing hospitality business
• Work-life balance with flexible arrangements

If you're ready to take your accounting career to the next level in an exciting hospitality setting, we want to hear from you! Apply now and join our team in shaping the financial future of our service apartment business.

How to Apply:
Email your resume to Tiffany Ong Meng Yen at [email protected]

Contact Information:
People Profilers Pte Ltd
20 Cecil Street, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9722

EA License Number: 02C4944
Registration Number: R1111371

Join us and make a significant impact in the hospitality operations of a leading property developer!

Location: Town

Industry: Property Developer (Local Listed)

Are you passionate about hospitality operations and looking to make a significant impact in a dynamic environment?

Join our client, a reputable local listed property developer, as a Senior Account/Assistant Manager in Hospitality Operations. This is an individual contributor role where you will play a vital part in enhancing our hospitality services.

Key Responsibilities:

• Oversee day-to-day hospitality operations to ensure exceptional service delivery.
• Manage and maintain relationships with clients, ensuring their needs are met and expectations exceeded.
• Conduct regular audits and inspections to ensure compliance with company standards and policies.
• Develop and implement strategies to improve operational efficiency and guest satisfaction.
• Coordinate with various departments to ensure seamless operations and resolve any issues promptly.
• Prepare and manage budgets, financial reports, and forecasts to support business objectives.
• Monitor and analyze operational performance metrics, making data-driven decisions to enhance service quality.
• Provide training and support to staff to ensure high standards of service and operational excellence.

Requirements:

• Bachelors degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in hospitality operations, preferably in a managerial role.
• Strong understanding of hospitality industry standards and best practices.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and manage multiple tasks effectively.
• Proficiency in MS Office and hospitality management software.
• Strong problem-solving skills and attention to detail.

Why Join Us?

• Be part of a leading property developer with a strong market presence.
• Work in a collaborative and supportive environment.
• Opportunity to influence operational strategies and contribute to the company's success.
• Competitive salary and benefits package.

How to Apply:
Email your resume to Tiffany Ong Meng Yen at [email protected]

Contact Information:
People Profilers Pte Ltd
20 Cecil Street, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9722

EA License Number: 02C4944
Registration Number: R1111371

Join us and make a significant impact in the hospitality operations of a leading property developer!

Include but not limited to the following:-

1. To carry out teaching duties for both full-time and part-time programmes (PET & CET).
2. To prepare teaching courseware before start of academic term or programme.
3. To review and update teaching courseware through subject reviews for relevancy and currency.
4. To employ effective pedagogical method(s) e.g. video, group work, site visit, guest speaker etc. for lesson delivery.
5. To conduct WSQ assessments in accordance to the Assessment Plan for the Competency Unit.
6. To provide pastoral care to students through meaningful activities e.g. counselling, career guidance.
7. To conduct tutorial lessons for academically weak students.
8. To develop, review courseware and pedagogical methods and conduct Pre-Employment Training (PET) and Continuing and Education Training (CET) programmes.
9. To set test/exam papers in accordance to the Assessment Plan for subject.
10. To mark and submit exam results and all required documentation accurately and by the required deadline.
11. To conduct exam invigilation.
12. To conduct Industrial Attachment (IA) visits at least once in every three (3) months.
13. To carry out administrative duties e.g., update student attendance, recording of counselling and engagements sessions.
14. To participate in official school and industry-related events and activities e.g. parents’ engagement, open house, school talks.
15. To attend training and development classes.
16. To maintain professional presence and establish position industry relations through membership in industry associations.
17. To carry out duties pertaining to the operations of the school’s training establishments, including restaurants, cafes, delis, etc…as and when assigned by management.
18. To demonstrate professional conduct in all interactions with stakeholders.
19. To make meaningful contributions to school community through active participation in project teams.
20. To participate and carry out any other duties and/or projects as and when assigned by management.

Job Requirements :

1. Degree holder in relevant field of studies from a recognised educational institution with at least 5 years industry experience at a supervisory/managerial level.
2. WSQ Advanced Certificate in Learning and Performance mandatory.
3. Excellent command of English, with an ability to communicate effectively at all levels.
4. Team player who is able to work with faculty members and administrative staff.
5. Keen interest in nurturing students in their learning journey.
6. Key diploma level modules to delivery include budgeting, cost control and revenue management.

Sales Prospecting and Lead Generation:

• Identify and research potential clients in the travel and event industry and develop targeted outreach strategies to generate new business leads, drive new business and revenue growth.
• Attend industry events, conferences, and networking opportunities to expand the company's and team’s outreach and network.

Client, Partners, Key Accounts Relationship Management:

• Cultivate network and client loyalty, build strong relationships with clients, and to encourage repeat business.
• Serve as the primary point of contact for client sales inquiries, requests, and feedback.
• Ensure a seamless customer experience from initial inquiry through post-event follow-up.

Sales Strategy and Execution:

• Craft winning sales proposals to achieve revenue targets and business objectives.
• Prepare and deliver compelling sales presentations and proposals to prospective clients to close and finalise contracts and deals.
• Identify cross-selling opportunities and maximize revenue potential

Process & Product Sales Performance Review:

• Analyse market trends and competitors’ activities.
• Track and optimize performance, maintain sales records, generate reports, and identify gaps, areas for improvement, and to implement action plans for sales growth and improvement.
• Review and improve the current sales processes that may include product & pricing management, guest purchase journey, order execution, billing accuracy, sales dashboarding & analysis to drive maximum revenue realization.

Sales Channel Management:

• Provide administrative support and sales coordination to ensure smooth operations of sales transactions across multi-channels such as B2C (online platforms), B2B, OTC (over the counter) and Corporate Sales Channels.
• Support cross channels product and pricing management to facilitate sales activities.

Other New Business & Sales Development:

• Collaborate with other internal functions and act as bridge between Sales and those functions to materialise new products or business development initiatives.
• May be required to support the team lead from time to time on new business development opportunities for sales channels expansions to drive visitorship growth.

Requirements:

• Degree/Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field.
• Minimum 2-3 years of experience in the field of MICE, Catering and Event Services preferred.
• Willingness to work on weekends or odd hours (will be compensated with off-in-lieu).
• Proven MICE sales record exceeding targets based in Singapore or around the region.
• Deep MICE and travel industry knowledge (trends, players, best practices)
• Proactive, motivated, and self-driven in a fast-moving environment.
• Strong business agility and able to curate experiences by packaging events and relevant products together.
• Creative problem solver, resourceful, team player, and adaptable to situations and ever-changing demands
• Strong communication, negotiation, presentation, and relationship-building skills
• Excellent organisation, time management, and ability to meet deadlines.

Please contact Terence at +65 9645 4048 your resume directly for fast response.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

We are looking for a talented and experienced Hospitality Director to lead the business development and growth in projects and revenue of the Aedas Interiors studio as well as leading and mentoring the design team. As the Hospitality Director, you are responsible to bring work into the studio, marketing to win new work and maintain and develop client relationships. You will oversee the entire design process from conceptualization to execution, ensuring that all projects are completed on time, within budget, and to the highest standards of quality. You will lead, mentor and guide the design team to foster a culture of creativity and excellence and to grow and develop the team. You will be part of the senior management team in Aedas and is responsible for the growth and success of the company.

HOSPITALITY DIRECTOR, AEDAS INTERIORS

Responsibilities:

· Identify and pursue new business opportunities, including clients, markets, and partnerships

· Build and maintain strong relationships with existing and prospective clients, as well as with industry partners and stakeholders

· Lead the design team in the development and execution of all interior design projects

· Oversee project timelines, budgets, and quality control

· Work closely with Project Leads to understand client needs and requirements

· Oversee the Tender & RFP process, including proposal preparation, pricing strategy, and project team selection

· Provide leadership, mentorship, and guidance to the design team, fostering a culture of creativity and excellence

· Nurture & develop capabilities of the team

· Stay up-to-date with industry trends, emerging technologies, and new design practices to continuously improve the quality of our work

Requirements:

· Bachelor's or Master's degree in Interior Design or Architecture

· At least 15 years of experience in interior design, with a proven track record of successful project delivery in a multinational design firm (Hospitality)

· Proven track record in bringing in new projects/clients

· Excellent presentation, communication and interpersonal skills, with the ability to build and maintain relationships with clients and team members

· Strong leadership skills and the ability to manage a team effectively

· Proficient in AutoCAD, SketchUp, and other relevant design software and BIM

· A keen eye for design and a passion for creativity

Attributes:

· Excellent problem-solving skills and the ability to think creatively

· Strong presentation skills and the ability to communicate design concepts and market studio

· Highly skilled in managing and developing a team

· Detail-oriented with strong organizational and time management skills

· A dynamic personality and a willingness to take on new challenges

Job responsibilities:

• Create and manage engaging content for various channels, including website, social media, email marketing, online and offline marketing collaterals.
• Develop digital assets such as GIFs, eDMs, digital banners and websites etc
• Gatekeeper for contents for social media accounts and SEO campaigns
• Identifying trends, insights and creating new & creative growth strategies
• Website development

Requirements:

• Bachelor’s Degree in Digital Marketing, Marketing, Communication or related fields.
• Min 2 years of relevant experience
• Strong understanding of SEO best practices and proven experience with online advertising platforms

Key responsibilities include, but are not limited to:

*Assisting the Restaurant Manager (RM) working towards the restaurant's annual operating budget for the profitability of the outlet.

*Responsible for daily operations of the restaurant; responding efficiently/accurately to customers' needs/complaints and updating the manager of such matter.

· Always ensure and maintain consistency of product quality presentation as set by Head Chef/RM/management.

· Working hand-in-hand with fellow colleagues to achieve sales targets by upselling beverage/food items and maintaining customer satisfaction.

· To constantly upkeep on festive promotions/monthly promotions/displaying of marketing collateral on time and be accountable for the profit and loss of the restaurant.

· Assisting RM for accountability for planning strategies to ensure that business plan is delivered

· Optimize labour productivity by translating forecast sales, transaction counts and average check into day-to-day scheduling (lead staff in the opening and closing of the outlet).

· Manage monthly FOH inventory.

· Ensure to comply with good hygiene and personal grooming standards, food safety, workplace risk management , cleanliness, and food presentation standards. At all times to be cautious, bear in mind and put in use for FSMS.

· Always deliver the company brand promise and provide exceptional customer service.

· This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the skills and responsibilities required to do this job successfully.

Requirements:

· Meticulous, keen attention to detail and creativity.

· Positive attitude, good communication skills, solutions-oriented, and problem -solver.

To apply, please send a resume to: [email protected]. Call 97333729 for a career pathway chat.

Job Title:

Food & Beverage (F&B) Sales Manager

Location:

Akasa, 79 Robinson Road CapitaSky, Singapore

Reports To:

General Manager

Job Summary:

The Food & Beverage (F&B) Sales Manager is responsible for driving sales and revenue growth for the restaurant through the development and implementation of strategic sales plans. This role involves building and maintaining relationships with clients, managing sales activities, and collaborating with the marketing team to ensure the success of promotional events and campaigns.

Key Responsibilities:

• Sales Strategy and Planning:Develop and implement sales strategies to achieve revenue targets.
  Conduct market research to identify potential clients and new business opportunities.
  Create and maintain a sales plan, including setting targets and identifying key performance indicators (KPIs).
  
• Client Relationship Management:Build and maintain strong relationships with existing and prospective clients.
  Conduct client meetings and presentations to promote restaurant services and offerings.
  Handle client inquiries, provide information on products and services, and resolve any issues or concerns.
  
• Sales Activities:Identify and target potential clients, including corporate accounts, event planners, and local businesses.
  Conduct sales calls, site visits, and presentations to showcase the restaurant’s capabilities.
  Negotiate contracts and agreements with clients to secure bookings and events.
  
• Collaboration and Coordination:Work closely with the marketing team to develop and execute promotional campaigns and events.
  Collaborate with the operations team to ensure seamless execution of events and services.
  Coordinate with the culinary team to understand menu offerings and tailor proposals to client needs.
  
• Reporting and Analysis:Monitor and analyze sales performance, providing regular reports to management.
  Track sales metrics, including revenue, client acquisition, and customer satisfaction.
  Use data to identify trends, opportunities, and areas for improvement.
  

Qualifications:

• Education and Experience:Bachelor’s degree in Business Administration, Hospitality Management, or related field.
  Minimum of 3-5 years of experience in sales, preferably within the hospitality or F&B industry.
  Proven track record of achieving sales targets and driving revenue growth.
  
• Skills and Abilities:Excellent communication and interpersonal skills.
  Strong negotiation and presentation abilities.
  Ability to build and maintain client relationships.
  Proficiency in using CRM software and other sales tools.
  Strong organizational and time management skills.
  

Personal Attributes:

• Professionalism:Maintain a high level of professionalism in all interactions with clients and colleagues.
  Represent the restaurant with integrity and uphold its reputation.
  
• Customer Focus:Demonstrate a strong commitment to customer satisfaction.
  Anticipate and address client needs proactively.
  
• Team Player:Work collaboratively with colleagues across different departments.
  Contribute to a positive and supportive team environment.
  

Compensation:

• Competitive salary based on experience
• Performance-based incentives and bonuses.

Job Description includes but not limited to:

*Reporting to the RM (restaurant manager) and or his/her assigned personnel working towards the restaurant's annual operating budget.

*Coordinate daily front of the house operations including bar related job scopes; in charge for making beverages, daily chores; setting of table cutleries, folding of napkins, washing, cleaning etc

*Telephone Etiquette: as in accordance with manager's SOP.

*Always ensure and maintain consistency of product quality presentation as set by company and manager.

*To achieve sales targets by upselling beverages/food items and maintaining customer satisfaction.

*Ensures compliance with regulatory compliance for hygiene; health, food safety , risk management and working in a safe environment for all employees and during deliveries.

*Assisting RM working towards the same goal for accountability in planning strategies to ensure that the company business plan is delivered.

*Manage inventory which includes ordering, receiving and stock taking (FSMS-monitoring forms are duly filled daily).

*Ensures proper food handling, sanitation and infection control procedures at all times.

*Always deliver the company brand promise and provide exceptional customer service at all times.

*Must have good knowledge of the restaurant/bar menu and their recipes.

*Performs additional responsibilities, although not detailed, as requested by the restaurant manager/and or his assigned personnel at all times.

Requirements:

*Committed to delivering high levels of customer service and providing go-the extra-mile service.

*Ability to work under pressure in a fast-face environment

Contact: 97333729 for a career pathway chat

Send CV: [email protected]

*Responsibilities include, but are not limited to:

*Working closely with the Executive Chef/Chef De Cuisine and his assigned personnel: supporting Sous/Junior Sous Chef; running the entire daily kitchen operations and also for outside catering events.

*Preparation/delegating of mise en place as written/verbally instructed by superior .

*Ensuring consistency in work performance; overseeing junior kitchen staff members: demi chef/cook/ trainees; learn and study the full knowledge of the menus and their recipes.

*Maintain proper stock for smooth running of daily restaurant operations

*Ensuring proper handling and storage of all food items (First-in-First-out) in accordance with the company /Head chef's standards.

*Always ensure quality control and food presentation as per standard company recipes (restaurant/outside catering) , ensuring all portion controls are strictly adhered to following the head chef's practices.

*Inspect quality of food upon receipt and sign off delivery order in accordance with company policy (all staff members to use probe thermometer for checking of food temperature during receiving and to duly filled up FSMS monitoring form)

*Assisting Head chef/keep him updated; to oversee for stock items that are fast moving and for those that are not moving

*To ensure good hygiene and personal grooming standards, ensure working with safety for yourself and all fellow colleagues and adhere to Risk Management/safety practices.

*Enjoys being challenged, committed to serving food of the highest quality.

*To assist in monthly inventory for the entire kitchen..

*Monitoring portion and waste control to maintain profit margins.

*Perform any other duties as assigned by the management/CDC/Restaurant Manager

Requirements:

· Have good initiative, a self-starter and a team player.

· Positive attitude and good communication skills

· Solutions-oriented, results driven and problem-solver

Please send resume to: [email protected] (only shortlisted candidates will be notified or contact 97333729)

Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing

• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Duties and Responsibilities

- Work together with the owner and restaurant managers in the planning, directing, and coordinating of restaurant operations
- Ensure that the operational Food and Beverage team can deliver the highest quality product and the highest financial return
- Develop, implement and evaluate systems of control, developing and updating standards
- Responsible for enforcing the agreed restaurant standards for each restaurant by conducting and managing monthly audits
- oversee the planning and execution of special events to ensure success
- Ensure relevant information is passed on to the Restaurant Managers and Assistant Managers
- assist in the planning and implementation of new ideas and menu specifications
- plays an active role in marketing the restaurant brands and devising promotional programs
- Interact with customers and ensure that their needs are met in a timely and satisfactory manner
- responsible for marketing and promoting the restaurants to maximize sales and participates in developing and implementing food promotions and new menus

People Management and Administration
- work with the human resources department to train, develop, hire, retain and fire employees
- develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility for the training, development, and monitoring of the performance of all staff
- ensure all administration procedures are accurately completed

Finance, Budget, and Procurement
- responsible for developing budgets, sales targets, control costs, and for purchasing stock
- Work closely with the Restaurant Managers to ensure correct stock levels are available at all times
- Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry
- review products delivery to ensure set agreements are met and take up any shortcomings with suppliers
- manage and monitor expenditure and budget setting each year
- provide analysis on stock and sales, highlighting and acting on any anomalies
- create and operate within efficient labor budgets, tracking labor spending and providing input regarding capital projects and initiatives
- responsibility for managing and meeting all committed budgets
- Oversee the inventory and keeping financial records of purchases and sales

Food Hygiene, safety, and Sanitation
- ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
- ensure and maintain staff awareness on health and safety, fire and hygiene regulations

Requirement
- College degree in food and beverage, hotel or restaurant management is preferred

- Minimum of 6-8 years of work experience in restaurant operations with hands-on experience in managing 3-5 restaurant brands

Attributes:

- Highly customer-service oriented

- A food enthusiast and up to date with the latest trends in food nutrition

- willing to work long and perhaps erratic hours, which may include nights, weekends, and holidays

- Presentable and confident

Knowledge and Skills:

- Health and safety standards and procedures

- Quality control

- Customer care

- Licensing laws

- Guest Relations

- Financial management

- Financial reporting and stock and inventory control

- Menu development

- Sales and marketing

- Recruitment and selection

- Business planning and strategy

Responsibilities

• Responsible for sales in the B2B Hospitality segment (Hotels and Serviced Apartments).
• Conduct sales visits and build strong rapport with potential and existing clients.
• Meet sales targets through presentations, quotations, tender submissions, project coordination, and managing accounts receivables.
• Collaborate with procurement, logistics, and customer service teams for timely project delivery and customer satisfaction.
• Address customer queries and concerns promptly.
• Stay updated on industry trends, competitor activities, and new products.

Requirements:

• Proven success in B2B sales
• Self-motivated, driven, and determined to succeed.
• Outgoing and cheerful personality.
• Excellent communication, presentation, and interpersonal skills.
• Diploma in any discipline, with at least 1 year of experience in business development and relationship building.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L64R74W5

Sales Executive

Working Place: Chinatown

Working Days: 5 days per week

Salary: $2300 - $3000 + Commission

Sales Executive Responsibilities:

• Helping the sales team to improve their productivity
• Handling urgent calls, emails, and answering customer queries.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Executive Requirements:

• Minimum 1-2 years of sales or relevant working experience in tourism industry.
• Any sales experience
• Computer literacy.
• Current knowledge of tourism industry trends and regulations.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Sales Executive (Corporate Sales) – GeBiz

Working Place: People's Park Complex, Singapore 059108

Working Time: 5 days

Salary: $2300 - $3000 + commission

Sales Executive Responsibilities:

• Close monitoring of the day-to-day sales operations.
• Manage the calling of Quotations and Tenders.
• Provide advice to project teams on post contract management.
• Implement policies and process and review process with outsourced vendor and internal stakeholders to enhance efficiency and achieve value-for-money procurement.
• Manage and ensure timely execution of all the following GeBIZ procurement processes for Quotations and Tenders.
• Main tasks include sales and manpower monitoring, resolve problems and conflict, effective communication channel and gather important up-to-date market feedback from the customers.
• Enhance good relationship between customers and company.
• Constantly motivate to stimulate their sales activities.
• Handle customer enquiries whenever necessary.
• Participate as an action team on any company event.
• Prepare group's sales performance report as up-to date tracking tool on daily and regular basis.
• Proper coordination with other departments.
• Any other jobs assigned by HOD/superior from time to time.
• Pricing of products.
• Handle monthly/quarterly/annually promotions & incentive for agents/customers.
• Preparation of Sales Reports.
• Assist to prepare performance report
• Performance review materials.

Sales Executive Requirements:

• Minimum 1-2 years of relevant working experience.
• Experience in GeBIZ would be advantageous.
• Experience as a salesperson
• Computer literacy.
• Current knowledge of tourism industry trends and regulations.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Outbound Operations (Tourism Industry)

Working Place: People's Park Complex, Singapore 059108

Working Days: 5 days per week

Salary: $2300 - $3000

Job Description

• Manage regular travel company daily operations
• Arrange tour transportation, accommodation
• Handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and customer support
• Responsible for handling in bound calls in a professional and efficient manner
• Interacts with local travel agents and oversea travel agents.
• Follows company procedures, guidelines and standards in building productivity, accuracy of work and punctual attendance.
• Communicate with staff for special needs for scheduled activities
• Provide general secretarial support in overall office operations, assignments, and projects
• Post information, file documents and maintain paper and computer records management/file systems
• Compile information and prepare correspondence, reports, packets, labels, envelopes, forms, and other materials
• Coordinate reservations, contracts, and record keeping for tours and facility reservations
• Provide service to customers by answering questions, providing information, making referrals, and assuring appropriate follow-through and/or resolution
• Ensure booking are processed / deadline by local arrangement are met and issuing of vouchers
• Ensure travel documents are processed accurately

Requirements

• Minimum GCE O' Level & above or preferably Diploma in Tourism from a recognized Polytechnic
• Experience in the Travel Industry is an added advantage
• Preferably minimally 1 year of working experience in Outbound Operations
• Computer literate with knowledge of Microsoft Word, Excel, Galileo/Airline systems are preferable

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

BYD by 1826

IT Support Specialist - Hospitality & Retail

About Us:

BYD by 1826 is at the forefront of delivering exceptional experiences in the hospitality and automotive retail industries, boasting a collection of premium restaurants and BYD showrooms. Our mission is to enhance operational efficiency and customer satisfaction through cutting-edge technology. We are seeking an IT Support Specialist who will ensure our technological infrastructure robustly supports and enhances our diverse operations.

Key Responsibilities:

• IT Support: Provide comprehensive IT support across our restaurants and car showrooms, addressing both onsite and offsite queries to ensure uninterrupted business operations.
• Software Management: Conduct maintenance of existing and new web-based applications used by the business, ensuring optimal operation, and swiftly addressing any issues that arise.
• Software Implementation: Lead the introduction and integration of new software solutions, guaranteeing smooth transitions and minimal operational disruptions.
• Application Testing & Bug Reporting: Work alongside our software development team to test applications, identify bugs, and document reproducible steps for quick resolution.
• Software Research & Proposal: Research and propose new software solutions that meet our evolving business needs, evaluating their potential impact and outlining implementation strategies.
• Documentation & Training: Create detailed documentation for all software deployments and conduct on-site training sessions for staff, empowering them to utilise new software effectively.
• Collaboration with External Parties: Communicate and work closely with contractors, third-party service providers, and vendors to ensure seamless service delivery and project execution.
• Travel Requirements: Be prepared to travel to various venues as needed, providing direct IT support, leading projects, and ensuring consistent IT service quality across all operations.
• On-Call Support: Be available on an on-call basis after hours to address urgent IT support needs from any of our outlets. Overtime pay will be provided if urgent support is required beyond the regular schedule, ensuring critical systems remain operational at all times.

Requirements:

• A Degree/Diploma in IT or an equivalent field, with at least 2 years of work experience in IT support, focusing on web applications and cloud technologies.
• Expertise in diagnosing and resolving hardware and network issues.
• Ability to evaluate software solutions and understand complex business needs.
• Strong communication skills, capable of breaking down technical information for non-technical audiences.
• Proactive and independent, capable of managing the IT needs of a multifaceted business.
• Experience collaborating with contractors and third-party service providers.

We regret only shortlisted candidate will be notified.

Sales Prospecting and Lead Generation:

• Identify and research potential clients in the travel and event industry and develop targeted outreach strategies to generate new business leads, drive new business and revenue growth.
• Attend industry events, conferences, and networking opportunities to expand the company's and team’s outreach and network.

Client, Partners, Key Accounts Relationship Management:

• Cultivate network and client loyalty, build strong relationships with clients, and to encourage repeat business.
• Serve as the primary point of contact for client sales inquiries, requests, and feedback.
• Ensure a seamless customer experience from initial inquiry through post-event follow-up.

Sales Strategy and Execution:

• Craft winning sales proposals to achieve revenue targets and business objectives.
• Prepare and deliver compelling sales presentations and proposals to prospective clients to close and finalise contracts and deals.
• Identify cross-selling opportunities and maximize revenue potential

Process & Product Sales Performance Review:

• Analyse market trends and competitors’ activities.
• Track and optimize performance, maintain sales records, generate reports, and identify gaps, areas for improvement, and to implement action plans for sales growth and improvement.
• Review and improve the current sales processes that may include product & pricing management, guest purchase journey, order execution, billing accuracy, sales dashboarding & analysis to drive maximum revenue realization.

Sales Channel Management:

• Provide administrative support and sales coordination to ensure smooth operations of sales transactions across multi-channels such as B2C (online platforms), B2B, OTC (over the counter) and Corporate Sales Channels.
• Support cross channels product and pricing management to facilitate sales activities.

Other New Business & Sales Development:

• Collaborate with other internal functions and act as bridge between Sales and those functions to materialise new products or business development initiatives.
• May be required to support the team lead from time to time on new business development opportunities for sales channels expansions to drive visitorship growth.

Requirements:

• Degree/Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field.
• Minimum 2-3 years of experience in the field of MICE, Catering and Event Services preferred.
• Willingness to work on weekends or odd hours (will be compensated with off-in-lieu).
• Proven MICE sales record exceeding targets based in Singapore or around the region.
• Deep MICE and travel industry knowledge (trends, players, best practices)
• Proactive, motivated, and self-driven in a fast-moving environment.
• Strong business agility and able to curate experiences by packaging events and relevant products together.
• Creative problem solver, resourceful, team player, and adaptable to situations and ever-changing demands
• Strong communication, negotiation, presentation, and relationship-building skills
• Excellent organisation, time management, and ability to meet deadlines.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities include, but are not limited to:

*Assist in daily restaurant operations and bar.

*Prepare drinks for customers following the beverage recipes set by the management.

*Maintenance the cleanliness of the bar area at all times.

*Have a good knowledge and understanding of all beverage items in the menu and their recipes. To update oneself with menu changes, both food and beverage items and pricing.

*Welcoming customers, reading and listening to people to determine beverages. Be observant, detail-oriented, and courteous while ensuring customers have a great time.

*Planning drink menus and informing customers about new beverages and specials by upselling. Responsible for developing new cocktail recipes.

*Checking identification to ensure customers are the legal age to purchase alcohol.

*Prepare and ensure all bar mise en place is sufficient for daily operations.

*Follow procedures for opening/closing of daily operations.

*Follow all policies set by the restaurant manager in the areas of: food safety, quality standard, workplace safety, security and hygiene.

*Assist in monthly inventory.

*Perform all other ad hoc duties as assigned by manager and management for the profitability of the restaurant.

Please contact 97333729 for a career pathway chat or send cv to : [email protected]

Job Description:

• Handle all pre/post procedure care, registration, and counselling.
• Prepare all necessary forms required prior to medical aesthetic procedures.
• Serve clientele in all aspects of treatments.
• Maintain order of patient cards and manage patient entries and appointments in the Plato system.
• Recommend and promote appropriate aesthetic treatments to patients.
• Assist in inventory, ordering, and database management (purchase order entry).
• Assist in maintaining quality service standards.
• Respond to patient inquiries (Phone calls, WhatsApp, Facebook).
• Collaborate with the Manager and therapists.
• Perform other duties assigned by the doctor and supervisor as required.
• Attractive remuneration package.
• 5.5 days' work week.

REQUIREMENTS:

• Previous working experience: customer service, patient service assistant, healthcare assistant, clinic assistant, Ex Crew, and Guest Relation Officer.
• Customer-facing experience and interest in beauty and aesthetics are essential.
• Established and renowned Medical Aesthetics Clinic located in the heart of Orchard Road.
• Roles: Customer service, patient service assistant, Sales Consultant, Receptionist, Clinic Assistant.
• Qualifications:
• Experience in the beauty-related industry, nursing, medical or dental clinic assistance, hospitality, etc., is welcome. Training provided.

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Strong communication and interaction skills.
• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Knowledge of Opera or other Property Management System would be an added advantage

Job Description:

Primarily responsible for assisting in the planning, execution, and ensuring efficiency management of the Corporate Loyalty Programme and B2B CRM System.

Corporate Loyalty Programme:

• Support participating properties in executing marketing initiatives and promotional campaigns aimed at increasing bookings and driving revenue growth.
• Collaborate with participating properties to identify and leverage opportunities to boost room night production through targeted campaigns and strategic booking promotions. To identify opportunities for driving membership growth, enhancing client engagement, and improve overall production.
• Manage email marketing campaigns, implementing metrics to track effectiveness, and make data-driven enhancements to improve KPIs.
• Oversee the processing of new membership applications, ensuring accurate entry, and synchronization of membership numbers in the PMS system.
• Handle members' requests, feedback, and complaints, particularly regarding points discrepancies and missing bookings.
• Maintain and regularly update the membership database and profiles.
• Process and crediting of points into member's account due to missing bookings that were not tagged to member during reservation.
• Process members' rewards redemptions, including the purchase and distribution of vouchers, and maintain accurate records for invoicing and audits.
• Track inventory movement of rewards, submit monthly inventory reports to Finance, and assist with quarterly stock takes.
• Source and negotiate with third-party vendors for reward items, expanding the redemption program's offerings.
• Plan and organize member workshops and events in collaboration with suitable vendors and hotels.
• Ensure accurate tabulation and month-end reporting of points, submitting data to Finance for charge-back to participating properties.
• Generate and update monthly performance reports for the program, as well as other ad-hoc reports required by management.
• Develop content for the monthly newsletter and collaborate with the marketing communications team to produce e-blasts, keeping members informed about promotions and events.
• Plan and execute regular promotions, such as festive rewards redemptions and special hotel stay offers.
• Work with vendors to develop engaging online quizzes and other activities to enhance member engagement.
• Maintain the program's website, ensuring the member portal is up-to-date with the latest news, promotions, and relevant content.

B2B CRM:

• Serve as the primary custodian of the B2B CRM system, database, and its users.
• Ensure the integrity and accuracy of the CRM database.
• Assist in the maintenance and administration of the CRM system.
• Perform regular audits on data entry and activity reporting to ensure data integrity and quality.
• Ensure all SOPs are up-to-date and effectively communicated to users.
• Coordinate the CRM setup and integration process for new properties to ensure seamless operations.
• Ensure smooth onboarding process for new users and properties.
• Executive CRM strategies aimed at increasing loyalty and retention of our B2B contacts.
• Assist in analyzing B2B customer preferences and journeys to implement more effective engagement strategies with the clients to improve overall production.
• Assist in coordinating the annual Customer Engagement Survey, leveraging insights to improve client satisfaction and engagement.

Job Requirements:

• Diploma or bachelor’s degree in marketing, Business Administration, Hospitality Management, or a related field.
• Minimum 2 years of relevant experience in a loyalty program role or marketing role, preferably within the hospitality industry.
• Self-motivated, creative, result oriented, strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite
• Familiarity with Opera PMS systems (advantageous)
• Ability to work independently and as part of a team.

We are seeking a highly motivated BD Senior Executive with experience in the hospitality and events industry. The ideal candidate will be responsible for driving sales, building relationships with clients, and identifying new business opportunities. Strong communication and negotiation skills are essential for this role, as well as a proven track record of exceeding sales targets. Join our team and play a key role in expanding our business in the hospitality and events sector.

Duration: 1 year contract

Working hours: Mon to Fri Office hours

Location: Changi Airport

Salary up to $5,000 depend on years of experience

Dynamic working environment

Open and collaborative culture

Responsibilities

• Sales Prospecting and Lead Generation
• Client, Partners, Key Accounts Relationship Management
• Sales Strategy and Execution
• Process & Product Sales Performance Review
• Sales Channel Management
• Other New Business & Sales Development

Requirements:

• Degree in Sales & Marketing, Hotel Management, Hospitality, or related field.
• Minimum 2-3 years of experience in the field of MICE, Catering and Event Services preferred.
• Proven MICE sales record exceeding targets based in Singapore or around the region.
• Deep MICE and travel industry knowledge (trends, players, best practices)
• Proactive, motivated, and self-driven in a fast-moving environment.
• Strong business agility and able to curate experiences by packaging events and relevant products together.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate if needed
• Record information in the logbook daily
• Ensure compliance with health and quality standards