Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

JLL’s Hotels & Hospitality Group serves as the hospitality industry’s global leader in real estate services for luxury, upscale, select service and budget hotels; timeshare and fractional ownership properties; convention centres; mixed-use developments and other hospitality properties. The firm’s more than 350 dedicated hotel and hospitality experts partner with investors and owner/operators around the globe to support and shape investment strategies that deliver maximum value throughout the entire lifecycle of an asset. In the last five years, we helped clients complete more transactions than any other hotels and hospitality real estate advisor in the world, totalling more than USD 68 billion. We also helped solve nearly 4,400 unique client challenges by completing advisory, valuation and asset management assignments around the globe, in addition to managing the design and construction of over 50 unique hotel destination projects. The group’s hotels and hospitality specialists provide independent and expert advice to clients, backed by industry-leading research.

OPPORTUNITY

We are currently seeking an Analyst or Associate to join our growing Hotels & Hospitality platform with a primary focus on hotel and resort consulting and asset management projects in Southeast Asia. The role will be based in Singapore and will report directly to our Senior Vice President of Advisory & Asset Management.

We are looking for an individual who is passionate, highly motivated about adding value and delivering superior results to the team. As a member of JLL’s Hotels & Hospitality team, you will support the team in conducting financial modelling, preparing detailed feasibility and valuation reports, support asset management and operator selection assignment and assisting with pitch documents.

KEY RESPONSIBILITIES

• Conduct financial modelling, primarily focusing on discounted cash flow analysis, sales comparable analysis, etc;
• Review client / operator’s cash flow projections and support with benchmarking analyses;
• Assist with monthly operational and financial review of our managed properties;
• Assist in preparing feasibility and valuation reports for clients;
• Assist with due diligence of relevant documents (review of legal documents, title, management contracts, etc.);
• Research and analyse business, tourism and hotel market fundamentals;
• Interpret investment market trends and insights;
• Maintain data integrity of research databases;
• Assist with pitch documents and any other duties that management may reasonably require.

REQUIRED SKILLS / EDUCATIONAL BACKGROUND

• Undergraduate degree in relevant discipline such as business, hospitality, finance and/or real estate;
• Proven academic track record with strong performance in analytical and financial courses;
• Strong critical thinking skills;
• Excellent report writing skills and attention to detail essential;
• Excellent presentation, communication and interpersonal skills;
• Proficiency in English and a second language (Mandarin preferred);
• Proficiency in Microsoft Office (Word, Excel and PowerPoint) (VBA and other software skills a plus);
• Team player, organized, and strong communication skills;
• Self-motivated and ability to multi-task;
• Comfort in working independently and as part of a diverse team.
• Must be willing to travel in the region.

As a dedicated Hotels and Hospitality sector specialist you should possess strong analytical, communication and team-working skills and be comfortable in dealing with people of all cultures and at different levels across Asia.

You should enjoy working in a dynamic, multi-national environment and be comfortable contributing innovative ideas, insights and suggestions on how to improve the way we conduct, present and communicate our expertise. You should embrace the latest available technology tools as a leverage to source, prepare and deliver up-to-date, world-class data analytics to both internal and external stakeholders.

Key Responsibilities:

Manage catering operations for efficiency and profitability, maintaining food quality and hygiene standards.

Recruit, train, and manage staff, promoting a positive work environment and conducting performance evaluations.

Build strong client relationships, addressing inquiries and resolving issues promptly.

Monitor budgets and profitability, preparing financial reports for strategic planning.

Collaborate on promotional strategies and identify growth opportunities in catering.

Plan and execute catering events, ensuring all details are managed effectively and liaising with vendors.

Previous restaurant management or catering experience, preferably in a leadership role.

Strong leadership, communication, and financial management skills. Ability to work under pressure.

Passionate about food and service, detail-oriented, and a creative problem-solver.

• Global group, global coverage, focus in Hospitality
• Individual contributor role with strong corporate service support
• Strong track record in Hospitality B2B sales

Our client is looking for a driven Sales Manager based in Singapore to enhance revenue growth for a global Hospitality brand.

The ideal candidate will be responsible for crafting and implementing effective sales and marketing strategies, utilizing existing networks, and identifying new business opportunities in Southeast Asian markets. This position involves attending industry trade shows, analyzing market trends, and making necessary improvements to the regional sales strategy. The Sales Manager will aim to achieve sales goals by accurately forecasting needs, preparing the annual budget, managing expenditures, and taking corrective actions as required.

Responsibilities

• Achieve revenue targets and manage expenditures within budget as specified by KPIs.
• Partner with the Director to develop the strategic Sales & Marketing Plan and Annual Budget for the assigned market.
• Implement strategies from the Sales and Marketing Plan to optimize key account management and identify business development opportunities through effective client interactions, sales calls, and site visits.
• Generate leads and pursue new business through direct inquiries and targeted accounts, applying a structured sales call approach.
• Manage and execute a comprehensive Sales & Marketing Plan for Meetings, Incentives, Conferences, and Events, focusing on room hire, food and beverage, and accommodation objectives.
• Build relationships with key decision-makers in targeted companies.
• Represent the company at tradeshows, exhibitions, and industry-related events.

Requirements

• 3-5 years of experience in a sales role within the Hospitality or Travel industry is required, with a minimum of 2 years in a managerial capacity.
• Bachelor’s degree in Hospitality, Business, or a related field, or equivalent professional training.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of market trends and industry initiatives.
• As this position will require a great deal of communication with the Mainland Chinese market you will be required to have a good command of Mandarin and English.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Willingness to travel as required.
• This position is only open to candidates with valid working rights in Singapore.
• Be able to act as an individual contributor.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified

Key Responsibilities:

• Work closely with the multi-disciplinary team to assess students’ readiness for internship and open employment.
• Communicate with students to understand their goals and ambitions.
• Assess students' wants and needs.
• Source and arrange for job training and internship opportunities for students.
• Provide job matching for students.
• Conduct site assessment to analyse and evaluate the suitability of the job site.
• Conduct Employer Education and Awareness Programme/ Workshops for internal and external stakeholders.
• Prepare the students for the internship.
• Provide one-on-one training tailored to the needs of the student.
• Prepare a job analysis to identify the job duties.
• Devise, plan and implement job coaching strategies.
• Assist students to discover and overcome their barriers and setting goals.
• Identify and provide support to develop the student's confidence and interest in the job during the internship.
• Assess the strengths of individuals and teach them to use them effectively.
• Guide students in learning to complete job tasks.
• Help in the development of motivation and skills.
• Provide assistance and guidance to students who need help with their everyday work activities or new tasks.
• Provide coaching with effective interventions and strategies techniques.
• Help students in developing social and life skills.
• Refer students for further training/professional support when needed.
• Advise on workplace accommodations for students.
• Work with employers to explore unmet business needs so that jobs can be developed or customized.
• Monitor and evaluate the progress of students.
• Develop effective job coaching and employment plans.
• Develop career plans, action plans and comprehensive support strategies.
• Advocate for an inclusive work environment.
• Keep track, oversee and document students' progress.
• Provide continued job support and supervision to the students on the job.
• Work closely with internal and external stakeholders during the internship period.
• Counsel students on fine-tuning work habits/skills in preparation for employment.
• Negotiate progression to open employment with the employer after the end of the internship.
• Keep records and documentation and prepare appropriate reports.
• Keep proper and up-to-date records for reporting and submission to Reporting Officer.

Job Requirements:

• Diploma or Degree in any discipline with at least 3 years of working experience.
• A strong team player with excellent people skills.
• Able to work as a team player in collaborating, managing and facilitating projects and events.
• A self-motivated and independent individual.
• Possess communication and interpersonal skills.
• Ability to adhere to regulations, standard operating procedures, work protocol and processes.
• Possess organisational and time management skills.
• Problem-solving aptitude.
• Respect for diversity.
• Ability to inspire and motivate.
• Ability to take on multiple roles and various responsibilities.
• Experience in working with people with special needs will be a plus.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Work with the leadership team in Asia-Pacific to support the strategic business plan for Hotel Investment Sales across Asia, building off the team’s existing track record and expertise.
• Develop deep relationships with key strategic clients and stakeholders across the Asian market with a focus on lead generation for investment sales assignments in the region.
• Lead and execute Hotel Investment Sales mandates overseeing in all material aspects the pre-marketing preparation, marketing and closing processes.
• Revenue responsibility for the Asia market with a particular focus on hotel investment sales mandates in South East Asia and the Indian Ocean region.
• Support wider regional investment sales team initiatives across APAC.
• Accountable for data management and retention, and the adoption of the JLL Global Valuation Model and other JLL proprietary models.
• Play a key role in business development, new client acquisition, and client retention across all the services which JLL Hotels & Hospitality team provides, including advisory, asset management and development services.
• Work seamlessly with the wider global JLL Asia Pacific team to deliver advisory services for regional clients, as well as managing outbound relationships for investment activity.
• Work closely and collaboratively with the JLL capital markets teams in Asia Pacific to drive revenue growth for the Hotels & Hospitality Group, and aim to build a strong referral network for the wider Asian business.
• Actively promote your personal profile and that of JLL in the industry, acting as a trusted advisor to key clients and building a strong personal network.

Qualifications:

• Educated to degree level
• Minimum of 5 years’ experience in real estate and/or hospitality advisory and/or commercial real estate investment
• Goal-orientated with excellent self-motivation and team leadership capability
• Superior communication skills coupled with a balanced technical knowledge and good commercial acumen
• Strong academic ability and agility accompanied by financial modelling and analytical skills
• Superior presentation skills in design and delivery
• A solid understanding of marketing and sales techniques with demonstrable expertise in a sales oriented role.
• Highly diplomatic, with gravitas and an ability to relate well to professionals at all levels, internally and externally
• Strong knowledge of hospitality investment, valuation, acquisition, development, and working knowledge of asset management processes as well as financing
• Willingness to travel regionally
• Ability to communicate professionally in English

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Responsibilities

• Greet guests with professionalism, ensuring a warm, confident, and genuine first impression.
• Address guest inquiries and requests politely and efficiently.
• Arrange prompt transportation services, including assistance with airport transfers.
• Identify and resolve issues professionally and effectively.
• Be well-versed in the hotel’s emergency procedures and capable of handling emergencies in accordance with established protocols.
• Ensure adherence to Leading Quality Assurance standards, consistently meeting or exceeding expectations.
• Follow all Front Office systems, procedures, and company policies at all times.

Job Requirements

• Nitec holder and above
• 1-2 years of Concierge/Front desk service experience in hotel/hospitality/service apartment related industry
• Able to work shift duties, weekends and public holidays including overnight shift

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities

• Greet guests with professionalism, ensuring a warm, confident, and genuine first impression.
• Escort guests to their rooms, assist with luggage, and provide information about the hotel, its amenities, and local attractions in line with Leading Quality Assurance standards.
• Handle the transport of guests' luggage to and from their rooms, ensuring that guests are settled in comfortably with no items left behind.
• Maintain designated lobby stations according to company standards, checking them every 30 minutes or as needed.
• Ensure compliance with all relevant Leading Quality Assurance guidelines.

Job Requirements

• Possess relevant experience in customer service
• Customer service oriented
• Able to work shift duties, weekends and public holidays including overnight shift

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities

• Handle operations in the cruise division which includes planning and arranging ground transportation, hotel bookings, shore excursions and other related services.
• Assist with field work when cruise ships or guests are in town.
• Work over the weekends and during public holidays may be required when cruise ships or guests are in town.
• Assist with the planning of ground operations prior to ship / guests’ arrival.
• Manpower planning for staffing on the ground during field operations.
• Create new and unique tour programs.
• Provide invoices for accounting to close after each cruise assignment.
• Assist with ad-hoc duties assigned.

Requirements

• Proficient in MS Office
• Able to work during weekends and public holidays when required

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Career opportunities for you to gain a better understanding of business development processes in the hospitality industry. Develop skills in conducting feasibility studies and preparing financial projections. Learn about the logistics and planning involved in pre-opening a new hotel and rebranding process. Acquire experience in supplier management and procurement processes.

Job Description

Administration Support

Provide general administrative support to the Hospitality team.

Prepare reports, presentations and other documentation as needed.

Coordinate meetings and communication between dept and external partners.

Translation China and Japan documents, agreement and minutes of meeting etc.

Keep track on all monthly reports received from all hotels e.g Japan, Thailand

Update monthly performance data to prepare for Half year and Full year shareholders meeting presentation slides.

Preparation for New Hotel Openings

Assist in preparation and planning for the opening of Bhutan Hotel.

Collate and compare quotations from various suppliers and vendors.

Request samples and coordinate with suppliers to ensure timely delivery.

FF&E and OS&E Coordination

Prepare and maintain FF&E(Furniture, Fixtures and Equipment) and OS&E(Operating Supplies and Equipment) listings by department.

Work with Hotel department head to ensure all necessary items are included and accurately listed.

Assist in the ordering and tracking of FF&E and OS&E items.

Requirements

Diploma in Hospitality Management or related field preferred.

Fresh Graduate or current student are welcome to apply.

Possess working understanding of hotel operations.

Strong analytical and research skills.

Proficiency in Microsoft Office and communication skills.

Ability to work independently and as part of a team.

We are recruiting for one of the leading hospitality brands. They are seeking a Senior Manager/ AVP – Legal for their business as they are expanding strategically on a global level.

You will be responsible for the various scope:

• Draft, review and/or negotiate a broad range of commercial agreements in the area of lodging business including property management agreements, franchises, joint ventures, M&A deals, private equity transactions and restructurings (including cross-border transactions in Asia, Australia, US and Europe)
• Manage the trademark and intellectual property portfolio.
• Advise business stakeholders on such transactional matters.
• Monitor and advise stakeholders on possible legal risk and provide mitigation strategies.
• Support the legal department in managing any litigation or contentious matters across various jurisdictions with a focus in Asia.
• Assist in the drafting of policies, guidelines, legal templates and other documents to ensure best practices
• Draft routine leases, non-disclosure agreements, engagement letters, and amendments and create templates

Requirements:

• You should hold a Bachelor’s degree in Law and have at about 10-12 years (Senior Manager) or 15 years PQE (AVP) in a law firm or as an in-house counsel in corporate real estate with good academic history and proven legal skills, combined with a strong reputation for providing commercial solutions, excellent transactional and managements skills.
• Strong background in corporate work, probably gained from practice in a law firm or as an in-house counsel.
• Demonstrate excellent document drafting skills. You should demonstrate strong communication and analytical skills along with a high level of commercial awareness.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

JOB PURPOSE:

Supervise a team of Front Office Agents to ensure that all front of house and guests services processes are handled in accordance with prescribed service standards and policies to achieve maximum guests’ satisfaction.

ACCOUNTABILITIES:

1. Plan and roster the Front Office Agents shift.

2. Follows policy and procedures with regards to guest handling and service processes to ensure the welfare of guest and property.

3. Ensure all guests’ feedbacks and requests are attended to promptly.

4. Ensure that check-in and check-out procedures are handled smoothly and efficiently.

5. Ensure that all payments received are in order.

6. Ensure staff are working responsibly and efficiently.

7. Maintain staff morale and discipline.

8. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

KNOWLEDGE / QUALIFICATIONS:

1. Familiar with Front Office operations.

2. Hotel Management Diploma or ‘A’ Level qualification or equivalent.

3. Minimum 3 years of experience in a similar capacity of hotel, with at least 1 year in supervisory capacity.

SKILLS:

1. Good customer service skills.

2. Good computer literacy and office administration skills.

3. Proficient in Microsoft software, Outlook, and Opera Cloud PMS.

JOB SUMMARY

The Chef de Partie is responsible for supporting leadership to the culinary team, assisting directions in driving stellar business profitability and productivity, alongside leading the team by example in providing outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include creating and upholding a positive culture, assisting the culinary team in monitoring kitchen activities, expediting orders to ensure quality taste or presentation and taking on additional responsibilities in the Sous Chef’s absence to ensure that the culinary team has proper direction.

1. Ensure food preparation & plating meets the specifications of guests in a timely manner.

2. Adhering to cost control measures with accuracy in the measurements of kitchen ingredients and food portions.

3. Support & ensure the culinary team adheres to set standards, procedures, department rules and sanitation requirements, constantly improving upon for further effectiveness.

4. Assist maintenance with all kitchen tools & equipment, taking necessary corrective actions.

5. Assist with managing the kitchen inventory and ensuring supplies are fresh and of high quality.

6. Ensuring proper food temperatures when cooking and managing proper storage at all times.

7. Follow through all kitchen opening, closing and administrative duties as directed.

8. Supporting in purchases ranging from equipment to managing food stock ordering according to appropriate budget & par levels set and managed according to business needs.

9. Support with training & development planned, implemented & monitored for junior team members; induction and mentorship with continuing development opportunities.

10. Adhere to the implementation of action plans according to directions shared covering matters ranging from HR, cost control and guest feedback.

11. All workplace safety and food hygiene regulatory guidelines must be strictly adhered to by all team members, at all times.

12. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· A diploma holder preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required. Minimum 3 years of experience in European culinary and 2 years supervisory experience.

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Restaurant Manager – Be the Captain of the Culinary Ship!

Job Description & Requirements:

At ILS Hospitality Solutions, we don’t just recruit; we create magic in the hospitality world! As trailblazers in providing top-notch Technology and Manpower solutions for the hospitality industry, we thrive on helping restaurant owners and operators navigate the challenges of the fast-paced dining universe.

Now, we’re looking for a Restaurant Manager Extraordinaire to join our crew and steer the ship towards unforgettable dining experiences. If you’ve got a passion for food, flair for leadership, and a knack for creating customer smiles, we want YOU!

What You’ll Be Doing (aka Your Recipe for Success):

• Master of Operations: Keep the restaurant buzzing like a well-oiled machine, from the kitchen to the front of house.
• Budgeting Guru: Balance the books without breaking a sweat (or a plate).
• Culinary Partner-in-Crime: Collaborate with the kitchen to ensure every dish is a masterpiece.
• People Whisperer: Lead, inspire, and manage a talented team of hospitality pros.
• Guest Happiness Hero: Deliver service that keeps customers coming back for seconds (and thirds).

What’s in it for You?

• A chance to work with a team that’s as passionate about hospitality as you are.
• Opportunities to bring fresh ideas to the table (pun intended).
• The satisfaction of turning every dining moment into a magical memory.

Ready to spice up your career? Join ILS Hospitality Solutions and make a difference in the world of dining, one delicious experience at a time.

Thank you for your application! Please note that only shortlisted candidates will be contacted.

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Job Description :

We are seeking a dedicated staff to join our team as a Condominium Cleaner. As a Condo Cleaner, you will play a vital role in maintaining cleanliness and providing a pleasant environment for residents within the condominium premises.

Workplace :

Condominium

Job Scope :

• Sweeping and mopping of building floor areas such as lift and lift lobbies.
• Wiping of lift panels, glass panels and letterboxes and ensure they are free of dirt and grime.
• Clearing the common rubbish bins.
• Area compound cleaning to maintain cleaning standards.
• Cleaning and packing of cleaning equipment for next day usage.
• Informing any matters/feedback to the supervisor when necessary.
• Any other ad-hoc duties assigned by the supervisor.

Requirements :

• Applicants without experience are welcomed to apply
• Able to work OT hours, including weekends and public holiday.
• Willing to work as a team
• Prior cleaning experience in a condominium will be an added advantage

Interested candidates please Whatsapp us at 88962338 for more enquiries.

• Located near ESPLANADE MRT (EXIT G)
• Yearly PWM bonus
• Annual Increment
• Bi monthly Salary Payment
• Annual leave, Medical, Insurance
• Training Provided
• Uniform Provided
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information

• Located near PROMANADE MRT
• Yearly PWM bonus
• Annual Increment
• Bi monthly Salary Payment
• Annual leave, Medical, Insurance
• Training Provided
• Uniform Provided
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills